Video Relay Service
Video Relay Service (VRS) is a basic telecommunications service that enables people whose primary language is American Sign Language (ASL) or Langue des signes québécoise (LSQ) to communicate with voice telephone users.
The sign language user connects to a VRS operator using SRV Canada VRS, an Internet and cellphone-based videoconferencing application. The operator then places a voice telephone call to the other party and relays the conversation from sign language to spoken language and vice-versa. Sign language users can also receive calls from voice telephone users through VRS.
The service is available 24 hours a day, 7 days a week.
Services and information
Summary of the review and policy on Video Relay Service
Following a review of Video Relay Service in Canada, an updated policy has been issued.
Video Relay Service Policy: sign-language interpretation
Key elements of the policy interpreted in American Sign Language (ASL) and Langue des signes québecoise (LSQ).
SRV Canada VRS External link
Everything you need to know about using Video Relay Service, including availability, equipment you might need, costs, etc.
Sign language content
Find a collection of video playlists in American Sign Language (ASL) and Langue des signes québecoise (LSQ).
Canada VRS External link
Everything you need to know about using VRS, including availability, equipment you might need, costs, etc.
9-1-1 services
A Video Relay Service (VRS) user can use the relay service to call 9-1-1. Emergency calls will be placed first in line for a VRS interpreter.
Features
Video Relay Service is a basic telecommunications service that enables people whose primary language is American Sign Language (ASL) or Langue des signes québécoise (LSQ) to communicate with voice telephone users.
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