How to spot a Tech Support Scam
It often starts with a pop-up...
“Call Now or Else...”
Then, you call a toll-free number
or click a website link.
The scammer might:
Ask you to give them remote
access to your computer
Pretend to run
a diagnostic test
Tell you they’ve ‘discovered’
a virus or other security issue
Try to sell you repair services
or a security subscription
Then, you’re asked to pay a fee.
The scammer claims it can provide “services” that range from:
“Fixing” a problem
that doesn’t exist
don’t do anything
Leading the scammer to stealing personal information or installing malicious malware
Legitimate companies do not display pop-up warnings and ask you to call a toll-free number about viruses or security problems.
What you can do:
If you get a pop-up, call, spam email or any other urgent message about a virus on your computer, stop.
Don’t click on any links or call a phone number.
Don’t give anyone control of your computer.
Don’t send any money.
Keep your anti-virus and security software up to date. Know how to spot a scam.
Tell friends and family about this scam. You might help them spot it!
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