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ASL – Accessible formats, accessing documents, and following the hearing – 13 of 13

Video is also available in Langue des signes québecoise (LSQ).

LSQ

Video Transcript

Accessible formats for people with disabilities

  1. The Commission requires regulated entities and encourages all parties to file submissions in accessible formats (for example, text-based file formats that enable text to be enlarged or modified or read by screen readers) for this proceeding. To help in this regard, the Commission has posted on its website guidelines for preparing documents in accessible formats.
  2. If submitted documents have not been filed in accessible formats, you can contact the Commission’s Hearings & Public Proceedings group at hearing@crtc.gc.ca to request that Commission staff obtain those documents in accessible formats from the party that originally submitted the documents in question.
  3. The Commission is accepting submissions in ASL or LSQ in video format. The Commission will publish the link(s) to the parties’ video(s) on its website. The permissions on the video(s) must be set to public. The Commission will not accept links that require anyone to request access to the video(s). The links on the Commission’s website will redirect users to parties’ videos as they are uploaded, and users will have access to any of the parties’ personal information displayed on the video-hosting platform. The videos will be fully translated into text, and a transcript will be available in English for ASL videos and French for LSQ videos.

Accessing documents and watching the hearing

  1. Links to interventions, as well as other documents referred to in this notice, are available on the Commission’s “Consultations and hearings: have your say” page.

  2. Documents are available upon request during normal business hours by contacting

    Documentation Centre
    Examinationroom@crtc.gc.ca
    Tel.: 819-997-4389
    Fax: 819-994-0218

    Client Services
    Toll-free telephone: 1-877-249-2782
    Toll-free TTY: 1-877-909-2782

  3. Interested persons can find electronic versions of the documents by clicking on “[Submit an intervention or view related documents]” at the top of this notice.
  4. Interested persons can also watch or listen to the audio and video feed of the public hearing on the Commission’s website. This feed will be available for the duration of the public hearing.

Previous video

The purpose of this consultation was to find out how we can make shopping for home Internet services easier for Canadians by improving the information they receive.

This video in sign language shows the content of the Accessible formats, accessing documents, and following the hearing sections of the Notice of hearing – Making shopping for Internet easier.

Notice of Consultation CRTC 2024-318.

Consultation on making shopping for Internet easier.

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