2005-04-26 #: 8660-T66-200505159 - TELUS Communications Inc. - Demande d'exclusion conformément à la décision 2005-17 - Plan de rajustement tarifaire pour la qualité du service de détail et questions connexes

Déposer en utilisant les services en ligne

2007-05-03 - Décision de télécom CRTC 2007-29 Le Conseil conclut que la Société TELUS Communications (STC) doit exclure du plan de rajustement tarifaire pour la qualité du service de détail les indicateurs de qualité du service de détail 2.1A, 2.2A et 2.5 pour les périodes touchées en 2003 par des incendies de forêt, des inondations et une rupture de câble. Le Conseil ordonne à STC de rajuster les résultats des indicateurs 1.5, 2.1B et 2.2B et d'appliquer un crédit aux clients aux abonnés inscrits à la date de la présente décision. Référence : 8660-T66-200505159.

2005-11-16 - Ordonnance de frais de télécom CRTC 2005-13 Le Conseil approuve la demande présentée par le Centre pour la défense de l'intérêt public, au nom des Groupes de défense des consommateurs, visant une adjudication de frais pour leur participation aux instances de suivi à la décision 2005 17. Référence : 8660 A53 200505084; 8660 T66 200505159; 8638 C12 200505018 et 4754 245.

2007-06-28 - TELUS Communications Company
Description:  Pursuant to paragraph 91 of Telecom Decision CRTC 2007-29, TELUS Communications Company will be providing credit rebate adjustments for 2002/2003 Retail Quality of Service results commencing with June billing cycles
Document: 780426.doc - 45KO

2006-04-24 - TELUS Communications Company (TCC)
Description: TCC is in receipt of Commission staff correspondence dated 24 February 2006 rquesting responses to interrogatories with regard to TCC's exclusion application dated 26 April 2005.
Document: 616826.zip - 254KO

2006-03-24 - Lettre du Conseil - Version anglaise seulement - "Version imprimée"
Description: Lettre adressée à TELUS Communications Inc. - Objet: Demande d'exclusion des événements perturbateurs - Décision de télécom CRTC 2005-17 - Plan de rajustement tarifaire pour la qualité du service de détail et questions connexes - La demande de prorogation est acceptée

2006-03-22 - TELUS Communications Company (TCC)
Description: TELUS is in receipt of Commission staff correspondence dated February 24, 2006 concerning the above referenced subjet.
Document: 604852.pdf - 119KO

2006-02-24 - Lettre du Conseil - Version anglaise seulement - "Version imprimée"
Description: Lettre adressée à TELUS Communications Inc. - Objet: Demande d'exclusion des événements perturbateurs - Décision de télécom 2005-17 - Plan de rajustement tarifaire pour la qualité du service de détail et questions connexes - Demandes de renseignements

2005-12-12 - TELUS Communications Inc.
Description: In Retail quality of service rate adjustment plan and related issues, Telecom Decision CRTC 2005-17 (“Decision 2005-17”), the Commission put in place, as part of the rate adjustment plan, an exclusion mechanism
Document: 051212.doc - 38KO

2005-09-14 - TELUS Communications Inc.
Description: On July 22, 2005, TELUS filed a letter with the Commission notifying it that TELUS would be submitting an exclusion application with respect to unprecedented flooding in southern Alberta during the month of June 2005 as soon as quantification of the effects of this adverse event on TELUS’ Q of S results was possible
Document: 050914.doc - 35KO

2005-07-22 - TELUS Communications Inc.
Description: In Retail quality of service rate adjustment plan and related issues, Telecom Decision CRTC 2005-17, the Commission put in place, as part of the rate adjustment plan, an exclusion mechanism
Document: 050722.doc - 34KO

2005-07-15 - The Companies (Bell Canada Aliant Telecom Inc. and Saskatchewan Telecommunications)
Description: Bell Canada, Aliant Telecom Inc. and Saskatchewan Telecommunications (collectively, the Companies) are in receipt of an application for costs from the Public Interest Advocacy Center (PIAC) on behalf of the National Anti-Poverty Organization
Document: 050715.doc - 236KO

2005-07-11 - TELUS Communications Inc.
Description: TELUS Communications Inc. and TELUS Communications (Québec) Inc. ("TELUS") are in receipt of an application for costs from the Public Interest Advocacy Center ("PIAC") on behalf of National Anti-Poverty Organization
Document: 050711.doc - 33KO

2005-06-30 - Public Interest Advocacy Centre (PIAC)
Description: Attached is the cost claim of the Consumer Groups which represented the National Anti-Poverty Organization, the Consumers Association of Canada and l’Union des Consommateurs in the above-noted hearing
Document: 050630.doc - 124KO

2005-06-30 - TELUS Communications Inc.
Description: Conformément aux dispositions prévues au paragraphe 278 de la décision 2005-17, TCI vous soumet ici le montant total du crédit versé aux clients, de même que le total des SAR utilisés pour établir ce même crédit.
Document: 050630.pdf - 534KO

2005-05-19 - TELUS Communications Inc.
Description: TELUS Communications Inc. (“TELUS”) is hereby filing a revised copy of its Reply to Comments TELUS received with respect to its Exclusion Application as filed 26 April 2005 pursuant to paragraph 62 of Retail quality of service rate adjustment plan and related issues, Telecom Decision CRTC 2005-17. TELUS has corrected typographical errors in paragraphs 3 of the Executive Summary and 9 through 11 of the body of its Reply.
Documents: 050519.zip - 41KBO

2005-05-16 - TELUS Communications Inc.
Description: TELUS Communications Inc. (“TELUS”) is hereby filing its Reply to Comments it has received with respect to TELUS’ Exclusion Application as filed 26 April 2005 pursuant to paragraph 62 of Retail quality of service rate adjustment plan and related issues, Telecom Decision CRTC 2005-17.
Documents: 050516.zip - 39KO

2005-05-09 - Public Interest Advocacy Centre (Consumer Groups)
Description: Please find enclosed the comments on the ILECs' Exclusion Applications submitted by the Consumers' Association of Canada, the National Anti-Poverty Organization, and l'Union des consommateurs ("The Consumer Groups")
Document: 050509.pdf - 120KO

2005-04-26 - TELUS Communications Inc.
Description: TELUS Communications Inc. (“TELUS” or the “Company”) is hereby filing an adverse event exclusion application pursuant to paragraph 62 of Telecom Decision CRTC 2005-17, Retail Quality of Service Rate Adjustment Plan and Related Issues.
Document: 050426.doc - 136KO

Mise à jour : 2007-07-03

Date de modification :

2007-07-03