2005-03-24 - #: 8638-C12-200505018 - Suivi de la décision 2005-17- Suite aux paragraphes 279 et 280 - Base des revenus pour déterminer la VTMR

2006-12-21 - Décision de télécom CRTC 2006-79 Suivi de la décision 2005‑17 – Base des revenus définitive pour déterminer la valeur totale maximum de rajustement servant à calculer les crédits payables aux clients en cas de rendement insatisfaisant en matière de qualité du service de détail des ESLT Référence : 8638‑C12‑200505018.

2005-11-16 - Ordonnance de frais de télécom 2005-13 Le Conseil approuve la demande présentée par le Centre pour la défense de l'intérêt public, au nom des Groupes de défense des consommateurs, visant une adjudication de frais pour leur participation aux instances de suivi à la décision 2005 17. Référence : 8660 A53 200505084; 8660 T66 200505159; 8638 C12 200505018 et 4754 245.

2007-03-29 - TELUS Communications Company
Description:  Pursuant to paragraph 276 of Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues and Telecom Decision CRTC 2006-79, Follow-up to Decision 2005-17 - Final revenue base to determine total maximum adjustment value for the calculation of customer credits in the case of sub-standard retail quality of service performance by the ILECs, TELUS Communications Company (TCC or the Company) files its 2006 Retail quality of service rate adjustment plan for British Columbia and Alberta.
Document:  742323.zip - 36KO

2006-05-16 - Lettre du Conseil - Version anglaise seulement - "Version imprimée"
Dossier #: 8638-C12-200504987 - 8638-C12-200505018
Description: Lettre adressée à Aliant Telecom Inc. - Objet: Décision CRTC 2005-17 - Plan de rajustement tarifaire pour la qualité du service de détail et questions connexes - Paragraphe 204, Exigence sur les encarts de facturation

2005-07-15 - The Companies (Bell Canada Aliant Telecom Inc. and Saskatchewan Telecommunications)
Description: Bell Canada, Aliant Telecom Inc. and Saskatchewan Telecommunications (collectively, the Companies) are in receipt of an application for costs from the Public Interest Advocacy Center (PIAC) on behalf of the National Anti-Poverty Organization
Document: 050715.doc - 236KO

2005-07-11 - TELUS Communications Inc.
Description: TELUS Communications Inc. and TELUS Communications (Québec) Inc. (“TELUS”) are in receipt of an application for costs from the Public Interest Advocacy Center (“PIAC”) on behalf of National Anti-Poverty Organization
Document: 050711.doc - 33KO

2005-06-30 - Public Interest Advocacy Centre (PIAC)
Description: Attached is the cost claim of the Consumer Groups which represented the National Anti-Poverty Organization, the Consumers Association of Canada and l’Union des Consommateurs in the above-noted hearing
Document: 050630.doc - 124KO

2005-06-02 - Saskatchewan Telecommunications
Description: In accordance with the procedure established by Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues (the “Decision”) dated 24 March 2005, Saskatchewan Telecommunications (“SaskTel”) submits the following reply comments.
Document: 050602.doc - 63KO

2005-06-02 - Aliant Telecom Inc.
Description: Aliant Telecom Inc. (“Aliant or “the Company”) is in receipt of comments dated 24 May 2005, filed on behalf of the Consumers’ Association of Canada, the National Anti-Poverty Organization, and l’Union des consommateurs (“the Consumer Groups”).
Document: 050602.doc - 47KO

2005-06-02 - Bell Canada
Description: Pursuant to the Commission's directive at paragraph 281 of Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada hereby files its reply to the 24 May 2005 comments of the Consumers' Association of Canada, the National Anti-Poverty Organization and l'Union des consommateurs (the Consumer Groups).
Document: 050601.doc- 40KO

2005-05-30 - Telus Communications Inc. (TCI or the "Company")
Description: On April 25, 2005, TELUS Communications Inc. (“TCI” or the “Company”) filed certain information pursuant to paragraphs 276 and 279 of Decision CRTC 2005-17.
Document: 050530.zip - 47KO

2005-05-24 - Public Interest Advocacy Centre (PIAC) for Consumer Groups
Description: Please find enclosed the comments on the ILECs’ Exclusion Applications submitted by the Consumers' Association of Canada, the National Anti-Poverty Organization, and l'Union des consommateurs (The Consumer Groups)
Document: 050524.zip - 102KO

2005-05-17 - Lettre du Conseil - Version française seulement - "Version imprimée"
Dossiers #: 8638-C12-200504987 - 8638-C12-200505018
Description: Lettre adressée à TELUS Communications Inc. - Objet : Décision CRTC 2005-17, Plan de rajustement tarifaire pour la qualité du service de détail et questions connexes – Paragraphe 204, Exigences sur les encarts de facturation

2005-05-10 - Lettre du Conseil - Version anglaise seulement - "Version imprimée"
Dossiers #: 8638-C12-200504987 - 8638-C12-200505018
Description: Lettre adressée à TELUS Communications Inc. - Objet : Décision CRTC 2005-17 - Plan de rajustement tarifaire pour la qualité du service de détail et questions connexes - Paragraphe 204, Exigeance sur les encarts de facturation

2005-04-26 - MTS Allstream Inc.
Description: Pursuant to the Commission’s directive at paragraph 279 of Telecom Decision 2005-17, MTS Allstream Inc. (MTS Allstream) hereby files in the Attachment to this letter, a list of the tariffed items in each of the other capped services basket, uncapped services basket (excluding Centrex), public telephone services basket and services with frozen rate treatment, and identifies those items which MTS Allstream submits should not be included in the revenue base that is used to calculate the Maximum Adjustment Value (TMAV).
Document: 050426.zip - 51KO

2005-04-25 - Aliant Telecom Inc.
Description: In Telecom Decision CRTC 2005-17, Retail Quality of Service Rate Adjustment Plan and Related Issues (“Decision 2005-17”), the Commission finalized the retail Quality of Service (“Q of S”) rate adjustment plan. Based on filed Q of S results for 2002, 2003 and 2004 the Commission determined that Aliant Telecom Inc. (“Aliant” or “the Company”) is required to implement customer credits for the reporting period 1 January 2004 to 31 December 2004 subject to approval of exclusion applications.
Documents: 050425.zip - 31KO

2005-04-25 - TELUS Communications Inc.
Description: TELUS Communications Inc. (“TCI” or the “Company”) submits the following attachments pursuant to paragraphs 276 and 279 of Decision CRTC 2005-17
Documents: 050425.zip - 73KO

2005-04-25 - TELUS Communications Inc. (Québec)
Description: Conformément aux dispositions prévues aux paragraphes 204, 276 et 279 de la décision ci-haut mentionnée, l'Entreprise vous transmet son projet d'encart de facturation, de même que le total des revenus de Centrex, la valeur maximum de rajustement (VMR) par indicateur, le calcul du crédit total.
Document: 050425.pdf - 477KO

2005-04-25 - Saskatchewan Telecommunications (SaskTel)
Description: Pursuant to the Commission's directive at paragraph 280 of Decision 2005-17, Retail quality of service rate adjustment plan and related issues, Saskatchewan Telecommunications (“SaskTel” or “the company”) files the following as its response regarding which tariff Items should be included in the revenue base upon which the Total Maximum Adjustment Value (“TMAV”) is to be calculated.
Documents: 050425.zip - 32KO

2005-04-25 - Bell Canada
Description: Pursuant to the Commission's directive at paragraph 280 of Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, Bell Canada hereby files its response regarding which tariff items should be included in the revenue base on which the Total Maximum Adjustment Value is to be calculated.
Document: 050425.zip - 24KO

2005-04-25 - Télébec, société en commandite
Description: Le 24 mars 2005, le Conseil de la radiodiffusion et des télécommunications canadiennes ("le Conseil") publiait la Décision de télécom CRTC 2005-17 ("Décision 2005-17") intitulée: Plan de rajustement tarifaire pour la qualité du service de détail et questions connexes
Document: 050425.doc - 127KO

Mise à jour : 2007-03-30

Date de modification :

2007-03-30