2005-04-26 #: 8660-T66-200505159 - TELUS Communications Inc. - Exclusion application in accordance with Decision 2005-17 - Retail quality of service rate adjustment plan and related issues

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2007-05-03 - Telecom Decision CRTC 2007-29 The Commission determines that TELUS Communications Company (TCC) is to exclude quality of service indicators 2.1A, 2.2A, and 2.5 from the retail quality of service rate adjustment plan for the periods in 2003 that were affected by forest fires, floods, and a cable cut. The Commission directs TCC to adjust the results for indicators 1.5, 2.1B, and 2.2B and to provide a customer credit to customers of record as of the date of this Decision. Reference: 8660-T66-200505159.

2005-11-16 - Telecom Cost Order CRTC 2005-13 The Commission approves the application by the Public Interest Advocacy Centre, on behalf of the Consumer Groups, for an award of costs with respect to their participation in the Decision 2005 17 follow up proceedings. Reference: 8660 A53 200505084; 8660 T66 200505159; 8638 C12 200505018 and 4754 245.

2007-06-28 - TELUS Communications Company
Description:  Pursuant to paragraph 91 of Telecom Decision CRTC 2007-29, TELUS Communications Company will be providing credit rebate adjustments for 2002/2003 Retail Quality of Service results commencing with June billing cycles
Document: 780426.doc - 45KB

2006-04-24 - TELUS Communications Company (TCC)
Description: TCC is in receipt of Commission staff correspondence dated 24 February 2006 rquesting responses to interrogatories with regard to TCC's exclusion application dated 26 April 2005.
Document: 616826.zip - 254KB

2006-03-24 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to TELUS Communications Inc. - Subject: Adverse Event Exclusion Application - Telecom Decision CRTC 2005-17 - Retail Quality of Service Rate Adjustment Plan and Related Issues - Request for extension is accepted

2006-03-22 - TELUS Communications Company (TCC)
Description: TELUS is in receipt of Commission staff correspondence dated February 24, 2006 concerning the above referenced subjet.
Document: 604852.pdf - 119KB

2006-02-24 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to TELUS Communications Inc. - Subject: Adverse Event Exclusion Application – Telecom Decision CRTC 2005-17, Retail Quality of Service Rate Adjustment Plan and Related Issues - Interrogatories

2005-12-12 - TELUS Communications Inc.
Description: In Retail quality of service rate adjustment plan and related issues, Telecom Decision CRTC 2005-17 (“Decision 2005-17”), the Commission put in place, as part of the rate adjustment plan, an exclusion mechanism
Document: 051212.doc - 38KB

2005-09-14 - TELUS Communications Inc.
Description: On July 22, 2005, TELUS filed a letter with the Commission notifying it that TELUS would be submitting an exclusion application with respect to unprecedented flooding in southern Alberta during the month of June 2005 as soon as quantification of the effects of this adverse event on TELUS’ Q of S results was possible
Document: 050914.doc - 35KB

2005-07-22 - TELUS Communications Inc.
Description: In Retail quality of service rate adjustment plan and related issues, Telecom Decision CRTC 2005-17, the Commission put in place, as part of the rate adjustment plan, an exclusion mechanism
Document: 050722.doc - 34KB

2005-07-15 - The Companies (Bell Canada Aliant Telecom Inc. and Saskatchewan Telecommunications)
Description: Bell Canada, Aliant Telecom Inc. and Saskatchewan Telecommunications (collectively, the Companies) are in receipt of an application for costs from the Public Interest Advocacy Center (PIAC) on behalf of the National Anti-Poverty Organization
Document: 050715.doc - 236KB

2005-07-11 - TELUS Communications Inc.
Description: TELUS Communications Inc. and TELUS Communications (Québec) Inc. ("TELUS") are in receipt of an application for costs from the Public Interest Advocacy Center ("PIAC") on behalf of National Anti-Poverty Organization
Document: 050711.doc - 33KB

2005-06-30 - Public Interest Advocacy Centre (PIAC)
Description: Attached is the cost claim of the Consumer Groups which represented the National Anti-Poverty Organization, the Consumers Association of Canada and l’Union des Consommateurs in the above-noted hearing
Document: 050630.doc - 124KB

2005-06-30 - TELUS Communications Inc.
Description: Conformément aux dispositions prévues au paragraphe 278 de la décision 2005-17, TCI vous soumet ici le montant total du crédit versé aux clients, de même que le total des SAR utilisés pour établir ce même crédit.
Document: 050630.pdf - 534KB

2005-05-19 - TELUS Communications Inc.
Description: TELUS Communications Inc. (“TELUS”) is hereby filing a revised copy of its Reply to Comments TELUS received with respect to its Exclusion Application as filed 26 April 2005 pursuant to paragraph 62 of Retail quality of service rate adjustment plan and related issues, Telecom Decision CRTC 2005-17. TELUS has corrected typographical errors in paragraphs 3 of the Executive Summary and 9 through 11 of the body of its Reply.
Documents: 050519.zip - 41KB

2005-05-16 - TELUS Communications Inc.
Description: TELUS Communications Inc. (“TELUS”) is hereby filing its Reply to Comments it has received with respect to TELUS’ Exclusion Application as filed 26 April 2005 pursuant to paragraph 62 of Retail quality of service rate adjustment plan and related issues, Telecom Decision CRTC 2005-17.
Documents: 050516.zip - 39KB

2005-05-09 - Public Interest Advocacy Centre (Consumer Groups)
Description: Please find enclosed the comments on the ILECs' Exclusion Applications submitted by the Consumers' Association of Canada, the National Anti-Poverty Organization, and l'Union des consommateurs ("The Consumer Groups")
Document: 050509.pdf - 120KB

2005-04-26 - TELUS Communications Inc.
Description: TELUS Communications Inc. (“TELUS” or the “Company”) is hereby filing an adverse event exclusion application pursuant to paragraph 62 of Telecom Decision CRTC 2005-17, Retail Quality of Service Rate Adjustment Plan and Related Issues.
Document: 050426.doc - 136KB

Date Modified: 2007-07-03

Date modified:

2007-07-03