Détail

Titre
Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs
Cote
JK 468 T67 B45 2008
Auteur(e)s
Keehley, Patricia, 1955-
Abercrombie, Neil N.
Édition
2nd. ed.
Éditeur
San Francisco : Jossey-Bass, c2008.
Description Physique
xiv, 241 p. : ill
Notes
Revised edition of: Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies by Patricia Keehley ... [et al.]. 1997.
Includes bibliographical references (p. 227-231) and index.
Langage
English / Anglais
Sujet
Total quality management in government - United States
Benchmarking (Management) - United States
ISBN
9780787998318
Localisation
STACKS / RAYONS
Accès
Public
ID
CAT 17544
Date de modification :