ASL – Procedure – 10 of 10

Video is also available in Langue des signes québecoise (LSQ).

LSQ

Video Transcript

Procedure

The Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure (the Rules of Procedure) apply to the present proceeding. The Rules of Procedure set out, among other things, the rules for content, format, filing and service of interventions, answers, replies and requests for information; the procedure for filing confidential information and requesting its disclosure; and the conduct of public hearings. Accordingly, the procedure set out below must be read in conjunction with the Rules of Procedure and related documents, which can be found on the Commission’s website under “Statutes and Regulations.” The guidelines set out in Broadcasting and Telecom Information Bulletin 2010-959 provide information to help interested persons and parties understand the Rules of Procedure so that they can more effectively participate in Commission proceedings.

The Commission invites comments that address the issues and questions set out above. The Commission will accept comments that it receives on or before 19 August 2024. Only parties that file comments may file a reply to matters raised during the comment period. The deadline for the filing of replies is 18 September 2024. All parties may file a reply to interventions filed in sign language within 10 days of the date the Commission posts the transcripts of video interventions on its website. The Commission will advise all interveners when it has posted the transcripts on its website.

The Commission invites Canadians who are Deaf or hard of hearing and their representatives to present their comments on the issues under consideration in American Sign Language (ASL) and Langue des signes québecoise (LSQ) in video format if they so choose. Parties filing video comments must provide a working link to their video in the Intervention form. Because these videos will inform the Commission’s decision-making, they must be publicly accessible. For instance, a link that requires another party to request access to the video would not meet this standard.

The Commission will transcribe the ASL and LSQ interventions filed for this proceeding and the transcripts will be posted on the Commission’s website to facilitate the reply comments process for all interveners.

For videos longer than 15 minutes, a brief summary should be provided at the beginning of the video.

Interested persons that wish to request accommodations to facilitate their participation or that require assistance submitting their comments can contact the Commission’s Public Hearings group at hearing@crtc.gc.ca for individualized assistance.

Interested persons are permitted to coordinate, organize, and file, in a single submission, interventions by other interested persons who share their position. Information on how to file this type of submission, known as a joint supporting intervention, as well as a template for the covering letter to be filed by the parties, can be found in Broadcasting Information Bulletin 2010-28-1.

The Commission encourages interested persons and parties to monitor the record of the proceeding, available on the Commission’s website, for additional information that they may find useful when preparing their submissions.

Submissions longer than five pages should include a summary. Each paragraph of all submissions should be numbered, and the line ***End of document*** should follow the last paragraph. This will help the Commission verify that the document has not been damaged during electronic transmission.

Pursuant to Broadcasting and Telecom Information Bulletin 2015-242, the Commission expects incorporated entities and associations, and encourages all Canadians, to file submissions for Commission proceedings in accessible formats (for example, text-based file formats that allow text to be enlarged or modified, or read by screen readers). To provide assistance in this regard, the Commission has posted on its website guidelines for preparing documents in accessible formats.

Submissions must be filed by sending them to the Secretary General of the Commission using only one of the following means:

by completing the
[Intervention/comment/answer form]

or

by mail to
CRTC, Ottawa, Ontario K1A 0N2

or

by fax at
819-994-0218

or

by ASL or LSQ video using the
[Intervention form]

Parties who send documents electronically must ensure that they will be able to prove, upon Commission request, that filing, or where required, service of a particular document was completed. Accordingly, parties must keep proof of the sending and receipt of each document for 180 days after the date on which the document is filed or served. The Commission advises parties who file or serve documents by electronic means to exercise caution when using email for the service of documents, as it may be difficult to establish that service has occurred.

In accordance with the Rules of Procedure, a document must be received by the Commission and all relevant parties by 5 p.m. Vancouver time (8 p.m. Ottawa time) on the date it is due. Parties are responsible for ensuring the timely delivery of their submissions and will not be notified if their submissions are received after the deadline. Late submissions, including those due to postal delays, will not be considered by the Commission and will not be made part of the public record.

The Commission will not formally acknowledge submissions. It will, however, fully consider all submissions, which will form part of the public record of the proceeding, provided that the procedure for filing set out above has been followed.

Important notice

All information that parties provide as part of this public process, except information designated confidential, whether sent by postal mail, fax, email or through the Commission’s website at www.crtc.gc.ca, becomes part of a publicly accessible file and will be posted on the Commission’s website. This information includes personal information, such as full names, email addresses, postal/street addresses, telephone and fax numbers.

The personal information that parties provide will be used and may be disclosed for the purpose for which the information was obtained or compiled by the Commission, or for a use consistent with that purpose.

Documents received electronically or otherwise will be put on the Commission’s website in their entirety exactly as received, including any personal information contained therein, in the official language and format in which they are received. Documents not received electronically will be available in PDF format. Links to ASL or LSQ video submissions and the transcripts of these videos will also be put on the Commission’s website.

The information that parties provide to the Commission as part of this public process is entered into an unsearchable database dedicated to this specific public process. In the case of information submitted via ASL or LSQ videos, the transcripts of these videos will also be entered into the unsearchable database. This database is accessible only from the web page of this particular public process. As a result, a general search of the Commission’s website with the help of either its own search engine or a third-party search engine will not provide access to the information that was provided as part of this public process. However, because individuals who submit an ASL or LSQ video comment or reply must submit a working link to a publicly viewable version of their video to the Commission, depending on where the video was uploaded, any intervention or reply submitted via ASL or LSQ video may be searchable by a third-party search engine.

Availability of documents

Links to interventions, replies and final replies filed for this proceeding, as well as other documents referred to in this notice, are available on the Commission’s “Consultations and hearings: have your say” page. The Rules of Procedure also provide a mechanism for parties to request alternative formats of documents from other partiesfootnote 1.

Documents are available upon request during normal business hours by contacting:

  • Documentation Centre
    Examinationroom@crtc.gc.ca
    Tel.: 819-997-4389
    Fax: 819-994-0218
  • Client Services
    Toll-free telephone: 1-877-249-2782
    Tel.: 819-997-4389
    Toll-free TTY: 1-877-909-2782

Secretary General


Previous video

The purpose of this consultation is to find out how we can ensure that Canadians who rely on closed captioning have access to barrier-free programming online.

This video in sign language shows the content of the Procedure section in the Broadcasting Notice of Consultation CRTC 2024-137.

Consultation on closed captioning of programming from online streaming services

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