ASL – Call for comments – Consultations with Deaf and hard of hearing communities – 7 of 10

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Consultations with Deaf and hard of hearing communities

The perspectives and views of individuals and groups in Deaf and hard of hearing communities are crucial to this proceeding.

Traditional broadcasters participate in working groups composed of representatives of associations and advocacy groups for people who are Deaf or hard of hearing and closed captioning providers to develop proposals for closed captioning quality standards.

The Commission considers that it could also be important to ensure that online streaming undertakings consult directly with individuals and groups in Deaf and hard of hearing communities on an ongoing basis. This could help to support the meaningful implementation of any regulatory policy and to ensure that captioning technology continues to benefit persons with disabilities as technology continues to evolve.

In light of the above, the Commission seeks comments on the following:

  • Q14. Should online streaming undertakings be required to consult individuals and groups in Deaf and hard of hearing communities about closed captioning policies and practices on a regular basis? If so, how, and how often should these consultations occur?

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The purpose of this consultation is to find out how we can ensure that Canadians who rely on closed captioning have access to barrier-free programming online.

This video in sign language shows the content of the Call for comments – Consultations with Deaf and hard of hearing communities section in the Broadcasting Notice of Consultation CRTC 2024-137.

Consultation on closed captioning of programming from online streaming services

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