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2006-08-29 - #: 8638-C12-200611956 - Suivi de la décision 2006-52 - Modification de la Déclaration des droits du consommateur
2007-04-18 - Ordonnance de frais de télécom CRTC 2007-7 Le Conseil approuve la demande d'adjudication de frais présentée par l'Union des Consommateurs, pour sa participation à l'instance amorcée par la Décision de télécom CRTC 2006‑78. Référence : 8638‑C12‑200611956 et 4754‑287.
2006-12-21 - Décision de télécom CRTC 2006-78 Modifications à la déclaration des droits du consommateur. Référence : 8638‑C12‑200611956.
2007-01-19 - TELUS Communications Company
Description: TELUS is in receipt of an application for costs from l'Union des consommateurs dated 8 January 2007 and received 9 January 2007 in regards to the above-noted Decisions.
Document: 712478.pdf - 24KO
2007-01-08 - Union des Consommateurs
Description: Conformément à l'article 44 des Règles de procédure du CRTC et à l'avis public 2002-5, l'Union des consommateurs demande l'adjudication de ses frais pour sa participation au suivi de la décision 2006-52
Document: 708607.pdf - 83KO
2006-11-01 - Bell Aliant, Bell Canada, MTS Allstream Inc., Saskatchewan Telecommunications, Télébec, société en commandite, TELUS Communications Company (the ILECs)
Description: Pursuant to the Commission's process letter dated 5 October 2006, the ILECs hereby submit their response to the Consumer Groups' comments.
Document: 685642.pdf - 31KO
2006-10-25 - Union des consommateurs
Description: L’Union des consommateurs a pris connaissance des propositions de modifications soumises par Bell Aliant Regional Communications, Limited Partnership, Bell Canada, MTS Allstream Inc., Saskatchewan Telecommunications, Télébec, Société en commandite et TELUS Communications Company (les ESLT) et désire soumettre les présents commentaires
Document: 683079.doc - 94KO
2006-10-25 - The British Columbia Public Interest Advocacy Centre for BCOAPO
Description: We are the representatives for BC Old Age Pensioners’ Organization, Council of Senior Citizens’ Organizations, federated anti-poverty groups of BC, End Legislated Poverty, BC Coalition of People with Disabilities, Active Support Against Poverty, and Tenants Rights Action Coalition (collectively referred to for convenience only as BCOAPO).
Document: 683073.doc - 44KO
2006-10-25 - Public Interest Law Centre
Description: We are in receipt of Mr. Lawford's letter to you dated October 25, 2006 regarding the proposed changes to the CBOR.
Document: 683052.pdf - 69KO
2006-10-25 - Public Interest Advocacy Centre (PIAC) for Consumer Groups
Description: The Public Interest Advocacy Centre, on behalf of the Consumer Groups (Consumers' Association of Canada, National Anti-Poverty Association and l'Union des consommateurs) has reviewed the proposed changes to the Consumer Bill of Rights provided by Bell Aliant Regional Communications, Limited Partnership, Bell Canada, MTS Allstream Inc., Saskatchewan Telecommunications, Télébec, Société en commandite, and TELUS Communications Company ("the ILECs")
Document: 683055.doc - 130KO
2006-10-13 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada, MTS Allstream Inc., Saskatchewan Telecommunications, Télébec, société en commandite, TELUS Communications Company ( the Companies)
Description: Pursuant to the Commission process letter dated 5 October 2006, Bell Aliant Regional Communications, Limited Partnership, Bell Canada, MTS Allstream Inc., Saskatchewan Telecommunications, Télébec, société en commandite, and TELUS Communications Company (collectively, the ILECs) hereby submit their proposed amendments to the Statement of consumer rights contained in Telecom Decision CRTC 2006-52, Statement of consumer rights . The proposed amendments of the ILECs are attached to this letter
Document: 679131.zip - 175KO
2006-10-13 - MTS Allstream Inc.
Description: Pursuant to the process established inthe Commission staff letter, dated 5 October 2006, MTS Allstream is filing its company-specific proposed amendments to the Statement of Consumer Rights (SOCR) with a copy provided to all interested parties to Public Notice 2003-6.
Document: 679116.zip - 59KO
2006-10-13 - Saskatchewan Telecommunications (SaskTel)
Description: In Decision 2005-52 (the Decision), the Commission established a statement of consumer rights for residential customers of the incumbent local exchange carriers (ILECs) local exchange services.
Document: 678928.doc - 61KO
2006-10-05 - Lettre du Conseil - Version anglaise seulement - "Version imprimée"
Description: Lettre adressée à TELUS Communications Company - Objet: Déclaration des droits du consommateur, Décision de télécom CRTC 2006-52, 29 août 2006 - Demande de prorogation des dates limites
2006-10-03 - Public Interest Advocacy Centre (PIAC) for Consumer Groups
Description: The Public Interest Advocacy Centre, on behalf of the Consumer Groups (Consumers' Association of Canada, National Anti-Poverty Association and l'Union des consommateurs) is in receipt of a letter, dated September 19, 2006, in which Bell Aliant Regional Communications, Limited Partnership, Bell Canada, MTS Allstream Inc., Saskatchewan Telecommunications, Télébec, Société en commandite, and TELUS Communications Company (the ILECs) are writing to you regarding the implementation of Telecom Decision CRTC 2006-52 Statement of consumer rights (the CBOR Decision)
Document: 675480.doc - 133KO
2006-09-19- Bell Aliant Regional Communications, Bell Canada, MTS Allstream Inc., Saskatchewan Telecommunications, Télébec, société en commandite, TELUS Communications Company (the Companies)
Description: In Telecom Decision CRTC, 2006-52, Statement of Consumer Rights, the Commission directed Bell Alliant Regional Communications, Limited Partnership, Bell Canada, MTS Allstream Inc., Saskatchewan Telecommunications, Télébec, and TELUS Communications (the ILECs) to deliver the new statement of consumer rights to their respective customers by specified dates using a variety of vehicles.
Document: 669542.pdf - 18KO
Mise à jour : 2007-04-18
- Date de modification :