File using the On-line Services
2005-06-29 - #: 8638-C12-200515002 - Follow-up to Decision 2005-38 - Debt repayment plans
2008-03-19 - Telecom Decision CRTC 2008-27 Regulatory policy
Improving access to local services
Reference: 8638-C12-200515002
2007-12-12 - Telecom Costs Orders CRTC 2007-19 The Commission approves the application by the Public Interest Advocacy Centre for costs with respect to its participation in the follow-up proceeding to Telecom Decision 2005-38. Reference: 8638-C12-200515002 and 4754-295.
2007-12-12 - Telecom Costs Orders CRTC 2007-18 The Commission approves the application by l'Union des Consommateurs for costs with respect to its participation in the follow-up proceeding to Telecom Decision 2005-38. Reference: 8638-C12-200515002 and 4754-296.
2007-10-16 - Public Interest Advocacy Centre (PIAC)
Description: The Public Interest Advocacy Centre (PIAC), as counsel for the National Anti-Poverty Organization (NAPO) and PIAC in the above-noted hearing, has previously submitted a costs claim in the above proceeding. However, through oversight, this claim letter was not included in the hard copy package.
Document: 817820.doc - 127KB
2007-10-15 - Union des consommateurs
Description: La présente lettre vise à vous aviser que la demande d'adjudication des frais de l'Union des consommateurs pour sa participation au suivi de la décision 2005- 38, a été transmise à toutes les parties intéressées le 5 juillet 2007 par courriel
Document: 817830.doc - 80KB
2007-07-13 - Public Interest Advocacy Centre (PIAC) for Consumer Groups
Description: As counsel for the Public Interest Advocacy Centre (PIAC) we have attached the cost claim of the Consumer Groups who we represented in the above-noted hearing.
Document: 785993.pdf - 105KB
2007-07-03 - Union des consommateurs
Description: Conformément à l'article 44 des Règles de procédure du CRTC en matière de télécommunications et à l'avis public CRTC 2002-5, l'Union des consommateurs demande l'adjudication de ses frais pour sa participation au suivi de la décision Outils de gestion des états de compte - Plan de remboursement des dettes, Décision de télécom CRTC 2005-38
Document: 785984.zip - 195KB
2007-06-15 - Bell Canada
Description: In accordance with the procedure set out in the Commission's letter of 11 May 2007 , the following Reply Comments are filed by Bell Canada (or the Company) in response to comments submitted by parties.
Document: 775267.zip - 53KB
2007-06-15 - TELUS Communications Company
Description: Pursuant to the scheduled established by the Commission in file 8638-C12-200515002 with respect to the above noted proceeding, TELUS herewith files its reply comments.
Document: 775258.zip - 132KB
2007-06-15 - MTS Allstream Inc.
Description: MTS Allstream is in receipt of comments filed 1 June 2007 in the above-noted proceeding from the Consumers' Association of Canada and the National Anti-Proverty Orgazation (the Consumer Groups).
Document: 775254.zip - 72KB
2007-06-15 - Bell Aliant Regional Communications, Limited Partnership
Description: Pursuant to the procedure outlined in a Commission letter dated 23 February 2007 and as revised in Commission letter dated 11 May 2007 with respect to the above noted proceeding, Bell Aliant is providing its reply comments.
Document: 775240.zip - 246KB
2007-06-01 - Union des consommateurs
Description: Par la présente, l’Union des consommateurs soumet ses observations dans le cadre du suivi de la décision télécom CRTC 2005-38 - Plan de remboursement des dettes
Document: 770770.doc - 118KB
2007-06-01 - Public Interest Advocacy Centre (PIAC) for Consumer Groups
Description: The Consumer Groups (the National Anti-Poverty Organization and PIAC) are pleased to enclose their Comments in the above-noted proceeding.
Document: 770761.zip - 117KB
2007-05-18 - MTS Allstream Inc.
Description: Pursuant to the Commission's process letter of 11 May 2007, MTS is providing the requested information in ints answers to MTS Allstream(CRTC)23February07-105 and MTS Allstream(CRTC)23February 07-106 on the public record.
Document: 764365.zip - 90KB
2007-05-16 - Saskatchewan Telecommunications (SaskTel)
Description: Pursuant to the procedures set forth by the Commission in a process letter dated 23 February 2007 , and amended by letter 11 May 2007 , Saskatchewan Telecommunications (SaskTel) submits the attached response to the Commissions request for public disclosure of information for which confidentiality has been claimed in sasktel(crtc)23feb07-205 D2005-38
Document: 764189.zip - 29KB
2007-05-11 - Commission Letter
Description: Letter addressed to Distribution List - Re: Follow-up to Bill management tools - Debt repayment plans, Telecom Decision CRTC 2005-38, 29 June 2005 (Decision 2005-38) - Requests for disclosure and for further responses to interrogatories
2007-04-18 - MTS Allstream Inc.
Description: MTS is in receipt of the Commission's process letter of 10 April 2007 requesting a response by 18 April 2007 to a request made by the Public Interest Advocacy Centre, the National Anti-Proverty Organization, and Union des consommateurs (Consumer Groups) to add an extra process to this proceeding that would potentially allow for further responses to the interrogatory answers that were filed by MTS Allstream on 30 March 2007 as well as public disclosure for information that was filed in confidence.
Document: 751722.pdf - 56KB
2007-04-18 - Bell Canada
Description: In your letter of 10 April 2007 , you noted that the Public Interest Advocacy Centre (PIAC) and l'Union des consommateurs had requested further responses to interrogatories in the above-noted proceeding, as well as public disclosure for information filed confidentially.
Document: 751717.doc - 79KB
2007-04-18 - Bell Aliant Regional Communications, Limited Partnership
Description: Bell Aliant provides its response to Commission process letter of 10 April 2007 requesting the Company to respond to the request from the Public Interest Advocacy Centre, the National Anti-Proverty Organization, and Union des consommateurs (the Consumer Groups) for further responses to interrogatories as well as public disclosure.
Document: 751706.pdf - 111KB
2007-04-18 - TELUS Communications Company
Description: TELUS is in receipt of letters dated 4 April 2007 from the Publi Interest Advocacy Centre (PIAC) on behalf of the Consumer Groups, requesting insertion into the present process a round of requests for further responses to interrogatories and for public disclosure.
Document: 751696.pdf - 27KB -
2007-04-18 - Saskatchewan Telecommunications (SaskTel)
Description: Saskatchewan Telecommunications (SaskTel or the Company), provides its response to Commission's process letter of 10 April 2007 requesting the Company to respond to the request from the Public Interest Advocacy Centre, the National Anti-Poverty Organization, and Union des consommateurs (the Consumer Groups) for further responses to interrogatories as well as public disclosure
Document: 751686.doc - 54KB
2007-04-10 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to TELUS Communications Company, SaskTel, Bell Aliant, Bell Canada and MTS Allstream Inc. - Re: Follow-up to Bill management tools - Debt repayment plans, Telecom Decision CRTC 2005-38, 29 June 2005 (Decision 2005-38)
2007-04-04 - Union des consommateurs
Description: L’Union des consommateurs a pris connaissance des réponses soumises, le 30 mars 2007, par les ESLT à ses demandes de renseignements.
Document: 746629.doc - 79KB
2007-04-04 - Public Interest Advocacy Centre (PIAC) for Consumer Groups
Description: The Consumer Groups (National Anti-Poverty Organization and PIAC) are in receipt of the second round of interrogatory responses, from the ILECs, received 30 March 2007
Document: 745293.doc - 123KB
2007-03-30 - MTS Allstream Inc.
Description: En conformité avec les procédures établies dans la lettre de la Commission datée du 23 février 2007, MTS soumet par la présente ses réponses aux demandes de renseignements qui lui ont été adressées par l'Union des consommateurs.
Document: 743074.zip - 92KB
2007-03-30 - MTS Allstream Inc.
Description: In accordance with the procedures established by the Commission staff letter dated 23 February 2007, MTS is submitting the following responses to the interrogatories directed to MTS by the Consumer Groups
Document: 743069.zip - 49KB
2007-03-30 - TELUS Communications Inc.
Description: TELUS herewith files its responses to interrogatories received from l'Unino des consommateurs and the Public Interest Advoccy Centre (PIAC) 9 March 2007 per the schedule established by the Commission
Document: 743014.zip - 238KB
2007-03-30 - Bell Canada
Description: In accordance with the procedures set out in the Commission's letter of 23 February 2007 , as amended by the Commission's letter dated 22 March 2007 , Bell Canada provides its responses to interrogatories received from the National Anti-Poverty Organization and PIAC (the Consumer Groups) and from l'Union des consommateurs.
Document: 742959.zip - 445KB
2007-03-30 - Bell Aliant Regional Communications, Limited Partnership
Description: Bell Aliant is providing its responses to interrogatories related to Follow-up to Bill management tolls - Debt repayment plans received from PIAC and NAPO (the Consumer Groups and l'Union des cocnsommateurs).
Document: 742344.zip - 120KB
2007-03-29 - Saskatchewan Telecommunications (SaskTel)
Description: Pursuant to the procedures set forth by the Commission in a process letter dated 23 February 2007, and amended by letter 22 March 2007, Saskatchewan Telecommunications (SaskTel) provides its responses to the Consumer Groups (the National Anti-Poverty Group and Public Interest Advocacy Centre) and l'union des consommateurs interrogatories, issued 9 March 2007.
Document: 742277.zip - 59KB
2007-03-22 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Bell Canada - Re: Follow-up to Bill management tools - Debt repayment plans, Telecom Decision CRTC 2005-38, 29 June 2005 (Decision 2005-38) - Proceeding
2007-03-22 - Public Interest Advocacy Centre (PIAC) for Consumer Groups
Description: The Consumer Groups (National Anti-Poverty Organization, PIAC and Union des consommateurs) are in receipt of a letter dated March 20, 2007 from Bell Canada and Bell Aliant in the above-noted proceeding requesting a one week extension to the deadline for the second round of interrogatory responses, from 23 March 2007 until 30 March 2007.
Document: 739105.doc - 124KB
2007-03-21 - Saskatchewan Telecommunications (SaskTel)
Description: Saskatchewan Telecommunications (SaskTel) is in receipt of a letter to the Commission dated 20 March 2007 from Bell Canada and Bell Aliant Regional Communications, Limited Partnership (Bell Aliant) , requesting an extension to the original timelines for the filing of interrogatory replies, written and reply comments by one week, in the above noted proceeding
Document: 738883.doc - 53KB
2007-03-20 - Bell Aliant Regional Communications, Limited Partnership and Bell Canada
Description: In its letter of 23 February 2007, Commission staff set out a process in which the Commission addressed interrogatories to Bell Canada, Bell Aliant Regional Communications, Limited Partnership (Bell Aliant) and other parties, which were to be filed three weeks later, by 16 March 2007.
Document: 738192.doc - 67KB
2007-03-16 - Union des consommateurs
Description: Les Groupes de défense des consommateurs (PIAC, NAPO et Union des consommateurs) soumettent les présentes réponses aux demandes de renseignements formulées par le CRTC dans le cadre du suivi de la décision télécom CRTC 2005-38 - Plan de remboursement des dettes
Document: 737179.doc - 147KB
2007-03-16 - Bell Canada
Description: Pursuant to the Commission's letter dated 23 February 2007 , Bell Canada provides its responses to interrogatories received from the Commission
Document: 737033.zip - 97KB
2007-03-16 - MTS Allstream Inc.
Description: In accordance with the procedures established by the Commission staff letter dated 23 February 2007, MTS Allstream Inc. is submitting the following responses to the interrogatories directed to MTS
Document: 736990.zip - 306KB
2007-03-16 - TELUS Communications Company
Description: TELUS Communications Company herewith files its responses to interrogatories received from the Commission on 23 February 2007 per the schedule established by the Commission in file 8638-C12-200515002
Document: 736977.zip - 119KB
2007-03-16 - Saskatchewan Telecommunications (SaskTel)
Description: Pursuant to the procedures set forth by the Commission in a process letter dated 23 February 2007, SaskTel provides its responses to the Commission's interrogatories, issued 23 February 2007.
Document: 736956.zip - 89KB
2007-03-16 - Bell Aliant Regional Communications, Limited Partnership
Description: Bell Aliant or the Company is providing its responses to interrogatories related to Follow-up to Bill management tools - Debt repayment plans received through Commission letter dated 23 February 2007.
Document: 736742.zip - 774KB
2007-03-12 - Union des consommateurs
Description: Suivi de la décision Outils de gestion des états de compte - Plan de remboursement des dettes, Décision de télécom CRTC 2005-38 - Demandes de renseignements
Document: 738303.zip - 62KO
2007-03-09 - Public Interest Advocacy Centre (PIAC) for Consumer Groups
Description: The Consumer Groups (the National Anti-Poverty Organization and PIAC) are pleased to enclose their interrogatories to all ILEC parties and additional questions to Bell Canada and Bell Aliant in the above-noted proceeding
Document: 733968.zip -101KB
2007-02-23 - Commission Letter
Description: Letter addressed to Distribution List - Re: Follow-up to Bill managements tools - Debt repayment plans, Telecom Decision CRTC 2005-38, 29 June 2005 - Proceeding
2006-10-02 - Bell Aliant Regional Communications, Limited Partnership
Description: This submission is made by Bell Aliant pursuant to Telecom Decision 2006-38.
Document: 675336.zip - 148KB
2006-10-02 - Saskatchewan Telecommunications (SaskTel)
Description: Pursuant to Telecom Decision CRTC 2005-38, which directed Aliant Telecom Inc., Bell Canada, MTS Allstream Inc., TELUS Communications Inc. and Saskatchewan Telecommunications (SaskTel) to file a report with 12 months worth of results, as outlined in the Decision, SaskTel hereby provides the attached reports for the period of May 29, 2005 - August 31, 2006
Document: 674751.zip - 41KB
2006-10-02 - Bell Canada
Description: At paragraph 43 of Telecom Decision CRTC 2005-38, the Commission directed Bell Aliant Regional Communications, Limited Partnership , Bell Canada, MTS Allstream Inc. and TELUS Communications Company (the ILECs) to conduct a pilot Bad Debt Repayment Plan (BDRP) for a period of 18 months, commencing no later than 29 August 2005 .
Document: 674743.zip - 72KB
2006-10-02 - MTS Allstream Inc.
Description: In Decision 2005-38, the Commission directed that a pilot Bad Debt Repayment Plan (BDRP) be undertaken as a trial for a period of 18 months commencing no later than 29 August 2005 and that the results of the pilot BDRP be submitted to the Commission no later than 30 days after the 12 month point of the pilot BDRP.
Document: 674718.zip - 111KB
2006-09-28 - TELUS Communications Company
Description: TELUS is reporting results of the BDRP based on 7 months of BDRP operation.
Document: 674706.pdf - 7697KB
2005-12-23 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to TELUS Communications Inc. - Re: Bill management tools - Debt repayment plans, Telecom Decision CRTC 2005-38, 29 June 2005
2005-12-07 - TELUS Communications Inc.
Description: On June 29, 2005 , the CRTC issued Decision 2005-38 which ordered Canadian ILECs to conduct a pilot bad debt repayment plan for a period of 18 month no later than August 29, 2005
Document: 051207.zip - 46KB
Date Modified: 2008-03-19
- Date modified: