2005-10-20 - #: 8638-C12-200512964 - Follow-up to Decision 2005-61 - Customer notification requirements

File using the On-line Services

Years 2006 and 2007

2007-11-30 - Lang Michener LLP for Uniserve Communications Corporation
Description: In accordance with paragraph 15 of CRTC Telecom Decision 2005-61, we enclosed by letter of CRTC's review the Company's materials for customer notification with respect to 9-1-1 service provided in conjunction with the Company's Voice Over Internet Protocol offering on September 20, 2007.
Document: 837610.pdf - 63KB

2007-09-20 - Lang Michener LLP for Uniserve Communications Corporation
Description:  In accordance with paragraph 15 of Decision 2005-61, this letter encloses for CRTC's review the Company's materials for customer notification with respect to 9-1-1 service provided in conjuction with the Company's upcoming Voice over Internet Protocol offering
Document: 808978.pdf - 89KB

2007-09-20 - Cybersurf Corp.
Description: Cybersurf and its subsidiaries are submitting revisions to the Company's 9-1-1 notification provisions for the Commission's approval in accordance with Telecom Decision 2005-61.
Document: 808686.pdf - 143KB

2006-11-03 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Telnet Communications - Subject: Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-10-19 - Telnet Communications
Description:  In accordance with paragraph 15 of Telecom Decision 2005-61 please find attached to this letter Telnet Communications' materieals for customer notification with regards to 9-1-1 service provided in conjunction with Telnet Communications' VoIP service offering.
Document: 681332.pdf - 53KB

2006-09-29 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to POPstar Communications Canada Inc. (PeopleLine Inc.) - Subject: Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-09-27 - POPstar Communications (Peopleline)
Description: Please find attached proposed text related to: Follow-up to Decision 2005-61- Customer Notification Requirements for Local VoIP Service Providers.
Document: 672985.zip - 21KB

2006-08-30 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Goodmans LLP - Subject: Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-08-24 - Goodmans LLP, on behalf of Vonage Canada
Description: Vonage Canada Corp. (“Vonage Canada”) would like to make some changes to the customer notification Commission staff has previously approved, in both its "customer subscribe" process as well as its Terms of Service. The purpose of the changes is to accommodate its new WiFi and other phones.
Document: 658563.doc - 83KB

2006-08-02 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to RNK Telecom - Subject: Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-07-31 - RNK Telecom
Description: Pursuant to Telecom Decisions CRTC 2005-21 and 2005-61, RNK Inc. d/b/a RNK Telecom (RNK), a registered VoIP reseller, requested and obtained approval from the Commission for all emergency service notifications that it, or its resellers, make available to VoIP customers in Canada.
Document: 649627.zip - 12KB

2006-07-26 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Cybersurf Corporation - Subject: Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-07-25 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Aleph Communications - Subject: Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-07-21 - Cybersurf Corp.
Description: Cybersurf and its subsidiaries are submitting some revisions to the Company's 9-1-1 notification provisions for the Commission's approval in accordance with Telecom Decision 2005-61.
Document: 646819.pdf - 92KB

2006-07-20 - Aleph Communications
Description: We would like to thank A.E. Symons for the comments on our previous application. As per the letter from you dated June 14,2006, we are resubmitting our application with a few points clarified. I have attached our customer terms of service as well as the 911 telephone sticker we provide
Document: 646808.doc - 132KB

2006-07-19 - Rogers Communications Inc.
Description:  Rogers is in receipt of the Commission's letter dated 27 June 2006 approving the proposed text of Rogers' customer notification with respect to VoIP emergency service oglibations subject to certain changes.
Document: 650171.pdf - 230KB

2006-06-27 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Rogers Communications - Subject: Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-06-23 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to BCS Global Networks Inc. - Subject: Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-06-22 - BCS Global Networks Inc.
Description: The Commission therefore considers it appropriate for local VOIP service providers to submit to the commission their proposed customer notification texts, prior to their use, for Commission review.
Please find the attached copy of our “customer notification text” for the CRTC review purposes.
Document: 637722.pdf - 47KB

2006-06-20 - Rogers Communications for Rogers Telecom Inc.
Description: Rogers Telecom Inc. (Rogers) is submitting this letter as a follow-up to Telecom Decision 2005-61.
Document: 637338.pdf - 350KB

2006-06-14 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Aleph Communications - Subject:   Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-06-08 - Aleph Communications
Description: I have registered as a reseller of telephone services and have received confirmation of the request. I would appreciate if you would be able to review our 911 related customer terms of service. I am attaching a copy of the document. I am also enclosing a copy of our proposed 911 VOIP warning sticker which will be attached to all voip devices which we sell.
Document: 633455.doc - 19KB

2006-05-30 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Webnet Converged Wireless Network - Re: Telecom Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-05-18 - WebNet Converged Wireless Network Ltd.
Description: This letter and accompanying exhibits amend our May 9, 2006 letter to the CRTC.
Document: 628240.pdf - 251KB

2006-05-12 - Commission Letter - French Version Only - "Hard Copy Document"
Description: Letter addressed to Télécommunications Xittel Inc. - Re: Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-05-12 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to MTS Allstream Inc. - Re: Telecom Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-05-10 - Télécommunications Xittel Inc.
Description: La présente fait suite à l’intention de Télécommunications Xittel inc. d’entrer en marché à partir du 20 juin 2006 à titre de fournisseur de voix sur IP conformément aux dispositions des décisions 2005-21 et 2005-61
Document: 623371.doc - 742KB

2006-05-09 - WebNet Converged Wireless Network Ltd.
Description: WebNet intends to provide broadband wireless services throughout Canada. Among WebNet’s services is its VoIP local and long distance calling service.
Document: 622882.doc - 50KB

2006-05-08 - MTS Allstream Inc.
Description:  Pursuant to paragraph 15 of Decision 2005-61 MTS Allstream amends the following notifications with respect to service limitations associated with its local voice over Internet protocol (VoIP) 9-1-1 or Enhanced 9-1- (E91-1) service.
Document: 622895.pdf - 72KB

2006-05-02 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Comwave Telecom Inc. - Subject: Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-05-02 - Télébec, société en commandite
Description: Le 28 mars 2006, le Conseil de la radiodiffusion et des télécommunications canadiennes publiait une correspondance visant le suivi de la Décision de télécom CRTC 2005-61.
Document: 620863.doc - 34KB

2006-04-28 - MTS Allstream Inc.
Description:  On 26 March 2006 Commission staff requested information regarding the telecommunications services provided by MTS Allstream to local voice over IP (VoIP) service providers and 9-1-1 customer notification requirements pursuant to Decision 2005-61.
Document: 619365.pdf - 37KB

2006-04-27 - Comwave Telecom Inc.
Description:  Comwave provides local VoIP services to customers throughout Canada.
Document: 621531.pdf - 535KB

2006-04-20 - Mountain Cablevision Ltd.
Description:  Please be advised that Mountain Cablevision Ltd., a registered CLEC, provides local telephone service in the greater Hamilton market.
Document: 621530.pdf - 72KB

2006-04-19 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Terago Telecom - Subject: Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-04-13 - MTS Allstream Inc.
Description:  MTS is in receipt of the Commission's letter of 28 March 2006 requesting that competitive loca exchange carriers (CLECs) and incumbent local exchange carriers (ILECs) provide the following information regarding telecommunications services provided to local voice over IP (VoIP) service providers and 9-1-1 customer notification requirements pursuant to the above noted decision.
Document:  618257.pdf - 159KB

2006-04-13 - TeraGo Networks Inc.
Description: TeraGo is requested to submit a copy of the proposed text of its 9-1-1 Terms and Conditions which the company states will be available on its website
Document: 613482.doc - 42KB

2006-04-13 - EastLink
Description: Bragg Communications Inc., carrying on business as EastLink, is in receipt of a Commission staff letter dated 28 March 2006, requesting that all ILECs and CLECs provide, by 12 April 2006, the following information.
Document: 613462.doc - 160KB

2006-04-12 - Rogers Communications Inc.
Description:  Rogers submits the following information on behalf of Rogers Telecom and Rogers Cable Communications with reference to the above-noted matter as requested in the Commission's letter dated 28 March 2006.
Document: 618258.pdf - 221KB

2006-04-12 - Cogeco Cable Canada Inc.
Description: Cogeco Cable Canada inc. (Cogeco) is in receipt of your fax dated March 28, 2005 to CLECs and ILECs requesting information regarding telecommunications services provided to VoIP service providers
Document: 612977.doc - 128KB

2006-04-12 - TELUS Communications Company (TCC)
Description: TCC is in receipt of the Commission letter dated 28 March 2006, requesting all ILECs and CLECs to provide the following information
Document: 613004.pdf - 28KB

2006-04-12 - Aliant Telecom Inc.
Description: In a letter dated 28 March 2006 regarding Telecom Decision 2006-21, the Commission ordered all ILECs and CLECs to provide information.
Document: 612968.pdf - 75KB

2006-04-12 - Bell Canada
Description: Bell Canada (or the Company) is in receipt of a Commission staff letter dated 28 March 2006, requesting that all ILECs and CLECs provide, by 12 April 2006.
Document: 612951.doc - 84KB

2006-04-04 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Terago Telecom - Subject: Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-03-30 - Shaw Telecom Inc.
Description: We are in receipt of your fax dated March 28, 2005 to CLECs and ILECs requesting information regarding telecommunications services provided to VoIP service providers
Document: 608478.doc - 41KB

2006-03-29 - Wightman Communications Ltd.
Description:  In response to your letter dated March 28, 2006, regarding File No. 8638-C12-200512964, please be aware that Wightman does not currently provide telecommunications services to any VOIP service provider.
Document: 609529.pdf - 26KB

2006-03-28 - Commission Letter
Description: Letter addressed to Carrier - Telephone Companies List and Competitive Local Exchange Carriers - CLEC List - Subject: Telecom Decision CRTC 2005-61 - Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-03-27 - TeraGo Telecom
Description: I am submitting the proposed 911 wording for TeraGo Telecom (2000682 Ontario Inc.), a VoIP reseller, for approval by the CRTC. Also a proposed sticker that will be affixed to all equipment that is deployed on the customer premises.
Document: 606529.zip - 10KB

2006-03-09 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Unitz Online - Re: Telecom Decision CRTC 2005-61, Follow-up to Emergency service obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-03-09 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to AtlasVoice - Re: Telecom Decision CRTC 2005-61, Follow-up to Emergency service obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-03-06 - AtlasVoice
Description: We would like the following clarifications to be considered in addition to our initial submission.
Document: 598964.doc - 13KB

2006-03-01 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to AtlasVoice - Re: Telecom Decision CRTC 2005-61, Follow-up to Emergency service obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-02-25 - AtlasVoice
Description: We have implemented the following procedure for all our Voice-Over-IP customers
Document: 596092.zip - 69KB

2006-02-23 - Unitz Online
Description:  We have included below a sample of the warning sticker for your approval as per Telecom Decision 2005-61.
Document: 597022.pdf - 57KB

2006-02-23 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Unitz Online - Subject: Telecom Decision CRTC 2005-61, Follow-up to Emergency service obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-02-16 - Unitz Online
Description: Enclosed you will find sample correspondence we intend to provide to our customers that subscribe to our internet telephone line service as it pertains to 9-1-1 service.
Documen: 592735.pdf - 80KB

2006-02-10 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Building Technologies Inc. - Re: Telecom Decision CRTC 2005-61, Follow-up to Emergency service obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-02-07 - Building Technologies, Inc.
Description:  Based on further research and on the definitions of Existing Enhanced and Basic 9-1-1 Services contained in the News Release by the CRTC on April 4th 2005, I wish to revise our proposed text of our customer notification for your approval.
Document: 589353.pdf - 56KB

2006-01-31 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Téléhop Communications Ltd. - Re: Telecom Decision CRTC 2005-61, Follow-up to Emergency service obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-01-27 - Telehop Communications Inc.
Description: Please find attached information requested
Document: 585050.zip - 103KB

2006-01-19 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Unlimitel Inc - Re: Telecom Decision CRTC 2005-61, Follow-up to Emergency service obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-01-16 - Unlimitel Inc.
Description: In accordance with paragraph 15 of Telecom Decision CRTC 2005-61, please find attached Unlimitel Inc.’s texts for customer notification regarding 9-1-1 service provided, in conjunction with Unlimitel Inc.’s VoIP service offering.
Document: 580123.doc - 47KB (revised)

2006-01-13 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to RNK Telecom - Re: Telecom Decision CRTC 2005-61, Follow-up to Emergency service obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-01-11 - OneConnect Services Inc.
Description: OneConnect provides VoIP service as a reseller to the Canadian Business Market. We offer a service that is nomadic in nature.  In accordance with the CRTC's letter dated 6 December 2005, OneConnect hereby provides the following information.
Document: 579854.pdf - 241KB

2006-01-10 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Unlimitel Inc. - Re: Telecom Decision 2005-61, Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-01-09 - RNK Telecom (RNK)
Description: Pursuant to Telecom Decision CRTC 2005-61, RNK Inc. d/b/a RNK Telecom (RNK), a registered reseller of VoIP services in Canada, hereby submits those forms of notice regarding limitations of VoIP 911 service that will be distributed to Canadian customers on or before January 18, 2006.
Document: 576766.zip - 23KB

2006-01-05 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to OneConnect Services Inc. - Re: Telecom Decision 2005-61, Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-01-05 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Telehop Communications Ltd. - Re: Telecom Decision 2005-61, Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements

2006-01-03 - Unlimitel Inc.
Description: I attached our VoIP 911 documents with this email for the CRTC to approve before we send it to all our customers.
Document: 575614.pdf - 82KB

Date modified:

2009-08-12