Information from the Data Collection System to be used in the Review of Basic Telecommunications Services

Telecom Notice of Consultation CRTC 2015-134

Note: The services and descriptions in the tables reflect the data inputs in the forms used in the Data Collection System.

Table 1 - Revenues by Telecommunication Services
Service/Description Retail Total Revenues (retail and wholesale)
Residential Business Total Retail
Local and access Basic local service (including touchtone) X X X
Optional local features (excluding touchtone) X X X
Centrex X X X
Digital Exchange access (DEA) X X X
ISDN - BRI, PRI X X X
Pay telephone (excluding long distance) X X
Other services X X X
Other user services (service charges, inside wire, etc.) X X X
Local VoIP  (access dependent) X X X
Local VoIP  (access independent) X X X
ILEC out-of-territory local and access X X X
Total local and access revenues X X X
by province/territory X
tariffed services only X X X
by source (Canadian/Non-Canadian) X
Long distance Total long distance revenues X X X
by source (Canadian/Non-Canadian) X
by province and territory X X
revenues per minute X X X
tariffed services only X X X
ILEC out-of-territory long distance X X X
Internet Dial-up X X X
ILEC Dial-up internet access X X X
High speed X X X
Broadband (1.5 Mbps or greater) X X X
Cable modem X X X
DSL X X X
Fibre X X X
Fixed wireless X X X
Satellite X X X
WiFi (802.11) X X X
Other access technologies X X
Other internet services X X
ILEC out-of-territory high speed cable and DSL subscriptions X X X
ILEC out-of-territory other access technologies (including fixed wireless) X X X
ILEC out-of-territory internet applications/equipment/ancillary/other X X
ILEC out-of-territory internet transport X X X
Transport BGP and ISP connectivity X
Internet terminal equipment rental X X
Internet terminal equipment sales X X
Internet applications X X
Other non-connectivity items X X
Total Internet revenues X X
by province/territory X
by source (Canadian/Non-Canadian) X
tariffed services only X X X
ILEC out-of-territory total internet revenues X X
Residential Internet Access High-Speed Plans X
Plan Name
Access Technology
Residential high-speed access revenues per month X X
Mobile Prepaid Mobile Plan X
Basic voice X
Long distance X
Mobile Television X
Data X
Roaming out (By own subscribers) X
Postpaid Mobile Plan X X
Basic voice X
Long Distance X
Mobile Television X
Data X
Roaming out (By own subscribers) X
Mobile Plan Revenues X
Basic voice X
including roaming X
Long Distance X
including roaming X
Data X
including roaming X
Roaming out (By own subscribers) X
Voice X
Data X
Roaming in (By foreign subscribers) X X
Voice X
Data X
Mobile interconnect, spectrum, and other X X
Mobile terminal equipment rental and sales X X
Rental X
Sales X
Total Paging Revenues X X
by province/territory X
Total Mobile Revenues (excluding mobile television) X X
by province/territory X
tariffed services only X X X
Total Mobile and Paging Revenues (excluding mobile television) X X
by province/territory X
Total Roaming Revenues X X
Data X X
Voice X X
by country (Canada/US/International) X
by own/foreign subscribers X X
Total Revenue by Brand or Provider X
Primary Brand X
Extension Brand X
MVNOs X
Resellers/Rebiller X
Mobile Revenues per subscriber per month X X
by province/territory X X
Wireline type services operating on mobile networks X
Broadband plans comparable in rates, terms, and conditions to landline services X
Other broadband plans providing fixed-line-like services (i.e. Hubs) X
Local service plans comparable in rates, terms and conditions to landline services X
M2M/embedded mobile communication services X
Mobile Data Short message service (SMS) X X
Multimedia message service (MMS) X X
Wireless application protocol (WAP) X X
Mobile Internet X X
Other Mobile Data X X
Total mobile data revenues X
by province/territory X
Prepaid and Post-paid mobile services (including built-in and portable access devices) X
Voice (including sms/mms) X X
Voice and data services X X
Data only services X X
by plan (pre-paid/post-paid) X X
Mobile broadband revenue X
by plan capacity X
Less than 501 MB X
Between 501 MB and 2.0 GB inclusive X
Between 2.1 GB and 5 GB inclusive X
Greater than 5.0 GB X
HSPA+ or LTE Network revenues X
Advanced computing handheld devices X
Build-in or portable access devices X
Non-HSPA+ and non-LTE revenues X
Advanced computing handheld devices X
Build-in or portable access devices X
Wireless Value for wireless devices activated with service contract (pre-paid and post-paid) in reporting year X
Early cancellation fee amounts received from post-paid contracts (excluding write-offs) X
Opening inventory of wireless devices as of January 1 X
Total purchases of wireless devices X
Closing inventory of wireless devices as of December 31 X
M2M/embedded mobile communication services X
Bundled Services Total revenue, residential bundled services X X
2 services X X
3 services X X
4 services X X

Table 2 – Quantities of Lines, Minutes, and Subscribers by Services
Service/Description Quantities (Lines/minutes/subscribers)
Residential Business Total (retail and whole-sale)
Owned Leased Rebilled Total Res. Owned Leased Rebilled Total Bus.
Local and Access Basic local service X X X X X X
ISDN (BRI) X X X X X X
Centrex X X X
Digital exchange access (DEA) X X X
Business ISDN lines (PRI) X X X
Payphones X X X
Other X X X
Local VoIP  (access dependent) X X
Local VoIP  (access independent) X X
Non VoIP - circuit switched X X
Equivalent telephone numbers X X
Primary (Native) X X
Primary (FX) X X
Secondary X X
ILEC out-of-territory local and access lines X X
Long Distance Long distance minutes X X
by province/territory X X
ILEC out-of-territory long distance minutes X X
Internet Dial-up X X
ILEC out-of-territory dial-up subscriptions X X
Cable modem X X
DSL X X
Fibre X X
Fixed wireless X X
Satellite X X
WiFi (802.11) X X
Other access technologies X X
Total High speed X X
Wholesale lines/circuits X X
unbundled loops by province X
unbundled loop customers (TSPs) by province X
ILEC out-of-territory high speed cable and DSL subscriptions X X
ILEC out-of-territory other access technologies (including fixed wireless) X X
Total internet subscriptions X X
by province/territory X
Residential Broadband internet subscribers by province/territory X
Pay-per-use Internet services (Number of billed hours at WiFi hotspots) X X
Average monthly churn rate for the year X
Average gigabytes downloaded per month per subscription X
Average gigabytes uploaded per month per subscription X
Percentage of your business subscribers with download speeds at or above 256 Kbps X
Percentage of your business subscribers with download speeds at or above 1.5 Mbps X
Percentage of your business subscribers with download speeds at or above 5 Mbps X
Percentage of your business subscribers with download speeds at or above 10 Mbps X
Percentage of your high speed wholesale subscribers (i.e., ultimate end-users) that are residential subscribers X
Residential Access Plan Name X
Access technology (e.g. Cable, LAN, Satellite) X
Number of subscriptions for individual residential access plans X
Upstream (from subscriber) advertised throughout (Kbps) X
Downstream (to subscriber) advertised throughput (Kbps) X
Residential internet access plan minimum price X
Upload and download limit (GB) X
Total potential market (subscribers) X
Number of residential subscribers with downloads speeds between 1.5 and 4.9 Mbps by province/territory X
Number of residential subscribers with downloads speeds at or above 5 Mbps by province/territory X X
Total broadband (1.5 Mbps or greater) subscribers X
Tariff item number/"off tariff" X
Downstream speed (kbps) X
Upstream speed (kbps) X
Number of lines enabled X X
Service type (Residential/Business/Combined) X X
Internet Protocol Television subscribers X X
Mobile Mobile - Number of Subscribers X
Prepaid X
Post-paid X
by province/territory X
by brand or provider X
Primary brand X
Extension brand X
MVNOs X
Reseller/Rebiller X
Mobile -  Broadband subscribers X
Pre-paid X
Post-paid X
Paging - Number of Subscribers X
Mobile churn rate, monthly average X
Prepaid X
Post-paid X
Blended X
Mobile voice minutes X
Basic voice X
Long distance X
Advanced handheld device subscriptions X
Prepaid by province/territory X
Postpaid by province/territory X
Wireline type services operating on mobile networks X
Broadband plans comparable in rates, terms, and conditions to landline services
Other broadband plans providing fixed-line-like services (i.e. Hubs) X
Local service plans comparable in rates, terms and conditions to landline services X
Total mobile roaming minutes and data traffic X
Voice (minutes) X
Data (MB) X
by country (Canada/US/International) X
by own/foreign customers X
M2M/embedded mobile communication services X
Number of connections X
Number of subscriptions X
Mobile Data Short Message Service (SMS) traffic (annual) X
From mobile devices X
To mobile devices X
Multimedia message service (MMS) traffic (annual) X
From mobile devices X
To mobile devices X
Wireless Application Protocol (WAP) traffic (annual) X
From mobile devices X
To mobile devices X
Total Mobile data service traffic in Megabytes (annual) X
From mobile devices X
To mobile devices X
by province/territory X
Prepaid and Postpaid subscriptions by plan X
Voice (including sms/mms) X
Voice and Data Services X
Data only services X
by province/territory X
Mobile broadband subscribers by plan capacity X
Less than 501 MB X
Between 501 MB and 2.0 GB inclusive X
Between 2.1 GB and 5 GB inclusive X
Greater than 5.0 GB X
Mobile subscribers by service basket (No data, less than 300 MB, 300MB - 999MB, 1GB-2GB, Greater than 2GB) X
Less than 150 minutes of voice X
150 minutes - up to 450 minutes and 300 text messages X
450 minutes and 300 text messages - 1200 minutes and unlimited text messages X
Unlimited minutes and unlimited text messages X
HSPA+ or LTE Network subscribers X
Advanced computing handheld devices X
Build-in or portable access devices X
Non-HSPA+ and non-LTE Subscribers X
Advanced computing handheld devices X
Build-in or portable access devices X
Wireless Total number of wireless subscribers X
by contract length (no contract, 1-2 years, >2 years) X
Number of wireless devices activated with a service contract in reporting year X
Number of subscribers with no contract attached to their wireless plan X
Number of subscribers that entered into a contract with 1-2 years X
Number of subscribers that entered into a contract with >2 years X
Bundled Services Number of residential customers X
2 services X
3 services X
4 services X
Total residential customers (with and without bundles) X

Table 3 – Pricing of Telecommunications Services
Service/Description Price Per Month Quantities (GB, plans, channels)
Local Telephone Service Basic Local Service X
Local Service eligible for bundling X
Internet Access Residential 1.5 Mbps X
Upload/download limit (1.5    Mbps) X
Residential 5 Mbps X
Upload/download limit (5 Mbps) X
Wireless Brand name - Level 1 X
Brand name - Level 2 X
Brand name - Level 3 X
Brand name - Level 4 X
Number of New Plans in the Reporting Year X
Bundles Residential Bundle Availability X
Maximum number of services in    a bundle X
Minimum monthly savings X
Maximum monthly savings X

Note: Applicable for all market sectors - pricing for major centres (urban), rural areas in western, northern and eastern Canada.


Table 4 – Facilities Data by Telecommunications Services
Service/Description Quantities (Lines/minutes/subscribers)
Residential Business Wholesale Total or Data Captured
Local and access NAS and NAS-equivalent by wire centre X X X X
WC CLLI X
Wire centre name X
ILEC telephone exchange name X
Province X
Band (A-G) X
Owned, Leased, and Rebilled Accesses (excluding  official telephone service and pay telephones) X X X X
NAS-equivalent owned, leased, and rebilled accesses X X X X
Internet Total fibre lines in service X
Fibre to the premises (FTTP) X X X X
Fibre to the node (FTTN) X X X X
Homes passed by fibre X
Fibre to the premises (FTTP) X X
Fibre to the node (FTTN) X X
Publicly available Wi-Fi hotspots X
Indoor/outdoor hotspots by province/territory X
Free X
Pay for use X
Value pack in X
Internet availability Geographical Residential Broadband Capability X
Previously submitted maps X
Boundaries of to residential broadband operating territory changed X
Changes to residential broadband download/upload speeds X
Download speed per region served X
Upload speed per region served X
Technology per region served X
Is area funded by deferral account? X
Per plan total potential market (subscribers) X
Mobile Mobile and Paging Coverage and MVNOs X
Mobile coverage by technology X
changes to analog and digital mobile coverage X
changes to 3G or 3G equivalent          coverage X
changes to HSPA+ coverage X
Operate a 4G or LTE mobile       network X
Mapping Filing Requirement -     coverage maps for each technology     above X
Mobile virtual network operations (MVNOs) X
indicate host network operator (HNO) X
Mobile HNO X
List all Canadian entities (resellers, MVNOs, etc.) for which you provided mobile network services X

Table 5 – Financial Information
Description Data Collected
Total operating revenues X
by province/territory X
by source (wireline/wireless; Canadian/non-Canadian)    X
ILEC out-of-territory only X
Other telecommunications (Support structures, etc.|) X
Total telecommunications X
Total wholesale services revenues X
excluding support structures X
excluding data from form 101 X
Off-Tariff Arrangements X
Other revenues X
Total operating expenses X
by province/territory X
Intercarrier X
Contribution X
Salaries, wages, and benefits X
by province/territory X
by source (wireline/wireless; Canadian/non-Canadian) X
Other operating expenses X
Earnings before interest, taxes, depreciation, and amortization (EBITDA) X
by source (wireline/wireless; Canadian/non-Canadian)    X
Depreciation X
Amortization X
Non-operating income (interest, dividends, etc.) X
Non-operating expenses (interest, financial expense, etc.) X
Extraordinary items X
Income before/after taxes X
Dividends paid (preferred shares, common shares, other charges) X
Fixed assets by source (Canadian/non-Canadian) X
Land and Buildings X
Plant, equipment and other fixed assets X
Spectrum X
Gross plant in service X
Accumulated depreciation X
Net plant in service X
Plant under construction X
by province/territory X
Capital expenditures by source (Canadian/Non-Canadian) X
Wireline X
Fixed wireless X
Satellite X
Wireless X
Other X
by province/territory X
Inter-exchange network expenditures by source (Canadian/Non-Canadian) X
Wireline X
Fixed wireless X
Satellite X
Wireless X
Other X
by province/territory X
Operating Expenses by province/territory X
Salaries and wages of employees issued T4 statements X
Employer portion of employee benefits X
Depreciation and amortization of tangible and intangible assets X
Intercarrier and contribution expenses X
Cost of Services purchased for resale (excluding intercarrier and contribution) X
Cost of equipment and other goods purchased for resale X
Affiliation payments to domestic pay and speciality TV providers X
Royalties for programming other than affiliation payments X
Equipment and supplies used in network operations X
Other materials and supplies X
Property and business taxes, licenses fees and permits X
Information technology services X
Professional services (except IT-related and management services) X
Payments for services provided by your head office and other management fees X
Financial services fees (e.g. Bank and credit charges) X
Insurance X
Royalties , rights, licensing and franchise fees X
Rental and leasing (premises, equipment, motor vehicles, etc.) X
Repair and maintenance (janitorial services, equipment, motor vehicles) X
Advertising and marketing X
Travel, meals, and entertainment X
Delivery, warehousing, postage and courier expenses X
Telecommunications expenses (excl. Intercarrier payments) X
Total energy and utilities expenses X
Bad debts X
Other operating expenses X
Contribution Fund – Contribution–Eligible Revenue X
Total operating revenues reported in financial statements X
Deductions from revenues X
Total operating revenues for contribution purposes X
Non-Canadian Revenues X
Canadian non-telecommunications revenues X
Total Canadian telecommunications services revenues X
Contribution payments received X
Inter-carrier payments X
Retail internet service revenues X
Retail paging service revenues X
Terminal equipment revenues X
Non-contribution eligible revenues from bundles X
Contribution –eligible revenues on package discounts X
Contribution-eligible revenues X
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