8660-C12-201000116 - Northern Telephone Limited Partnership - Rapports sur les indicateurs de la qualité du service de détail - Suite à la décision 2008-105

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2024-11-15 - NorthernTel Limited Partnership
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, as confirmed in Telecom Decision CRTC 2005 17, Retail quality of service rate adjustment plan and related issues, we are filing our retail quality of service exception report for October 2024 in the Attachment.
Document: 4754179.docx - 48KB

2024-10-15 - NorthernTel Limited Partnership
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, as confirmed in Telecom Decision CRTC 2005 17, Retail quality of service rate adjustment plan and related issues, we are filing our retail quality of service exception report for September 2024 in the Attachment.
Document: 4732417.doc - 47 Ko

2024-09-17 - NorthernTel Limited Partnership
Description: As stated in our 31 July 2024 letter, during the month of March 2024, we implemented a new ordering system and dispatch mechanism within our serving area. This necessitated revisions to our processes and changes to the programs that we used to extract the data we had to file in our quarterly Retail Quality of Service reports. We also uncovered certain inadvertent errors in the historical data pulls. We note that we have been able to resolve some of the issues and re-extract the data for the indicators we have to report on. Unfortunately, the data shows that we have not met the targets for these indicators for several months.
Document: 4712308.doc - 47 Ko

2024-07-31 - NorthernTel Limited Partnership
Description: We are submitting this letter to advise the Commission that we will not be able to submit our 2nd Quarter 2024 Retail Quality of Service results within the due date specified in Decision 2000-24 (as modified by Decision 2008-105 and TRP 2009-304) for the reasons discussed below.
Document: 4679356.docx - 38 Ko

2024-04-26 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's Retail Quality of Service 1st Quarter 2024 Results.
Document: 4605842.zip - 23 Ko

2024-01-26 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's Retail Quality of Service 4th Quarter 2023 Results.
Document: 4542090.zip - 67 Ko

2023-10-30 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's Retail Quality of Service Third Quarter 2023 Results.
Document: 4483163.zip - 23 Ko

2023-07-31 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's Retail Quality of Service Second Quarter 2023 Results.
Document: 4429075.zip - 49 Ko

2023-05-15 - NorthernTel Limited Partnership
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, NorthernTel attaches the following report which provides the monthly results for Indicator 2.1B from July 2021 to April 2023 inclusive.
Document: 4352257.doc - 49 Ko

2023-04-28 - NorthernTel Limited Partnership
In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's Retail Quality of Service First Quarter 2023 Results.
Document: 4337461.zip - 23 Ko

2023-04-18 - NorthernTel Limited Partnership
Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, NorthernTel attaches the following report which provides the monthly results for Indicator 2.1B from July 2021 to March 2023 inclusive.  While in certain months in 2022, and in January 2023, the results for this indicator were below the standard, given our action plan discussed in the Attachment, the results conformed to the standard in February and March 2023, and we expect them to comply with the standard going forward as well, absent any unforeseen circumstances.
Document: 4335951.doc - 49 Ko

2023-03-20 - NorthernTel Limited Partnership
Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, NorthernTel attaches the following report which provides the monthly results for Indicator 2.1B from July 2021 to February 2023 inclusive. While in certain months in 2022, and in January 2023, the results for this indicator were below the standard, given our action plan discussed in the Attachment, the results conformed to the standard in February 2023, and we expect them to comply with the standard going forward as well, absent any unforeseen circumstances.
Document: 4317685.doc - 49 Ko

2023-02-15 - NorthernTel Limited Partnership
Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, NorthernTel attaches the following report which provides the monthly results for Indicator 2.1B from July 2021 to January 2023 inclusive.
Document: 4302584.doc - 48 Ko

2023-01-27 - NorthernTel Limited Partnership
In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's Retail Quality of Service Fourth Quarter 2022 Results.
Document: 4293876.zip - 26 ko

2023-01-13 - NorthernTel Limited Partnership
Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, NorthernTel attaches the following report which provides the monthly results for Indicator 2.1B from July 2021 to December 2022 inclusive.
Document: 4287897.doc - 46 Ko

2022-12-15 - NorthernTel Limited Partnership
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, NorthernTel attaches the following report for December.
Document: 4279045.doc - 47 Ko

2022-11-18 - NorthernTel Limited Partnership
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, NorthernTel attaches the following report for November.
Document: 4267879.pdf - 47Ko

2022-10-31 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service third quarter 2022 results.
Document: 4259676.zip - 23Ko

2022-10-19 - NorthernTel Limited Partnership
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, NorthernTel attaches the following report for October.
Document: 4255305.doc - 46 Ko

2022-09-21 - NorthernTel Limited Partnership
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, NorthernTel attaches the following report for September.
Document: 4242140.doc - 47 Ko

2022-08-29 - NorthernTel Limited Partnership
Description:Pursuant to Commission letter dated 18 August 2022 and to paragraph 90 of Telecom Decision CRTC 97-16, Quality of service indicators for use in telephone company regulation, which outlines reporting requirements for below standard quality of service indicators, as confirmed in Telecom Decision CRTC 2005-17, Retail quality of service rate adjustment plan and related issues, NorthernTel provides its monthly results for Indicator 2.1B – Out-of-Service Trouble Cleared Within 48 hours – Rural, from July 2021 to June 2022, in the Attachment below.  We also provide an explanation of why the results were below the predetermined thresholds during the last three months and identify our action plan for correcting the situation.
Document: 4232025.doc - 45 Ko

2022-04-28 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service first quarter 2022 results.
Document: 4183942.zip - 23 Ko

2022-01-25 - NorthernTel Limited Partnership
Description:In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service fourth quarter 2021 results.
Document: 4145226.zip - 38Ko

2021-10-25 - NorthernTel Limited Partnership
Description:In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service third quarter 2021 results.
Document: 4109412.zip - 23Ko

2021-07-16 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service second quarter 2021 results.
Document: 4056175.zip - 23Ko

2021-04-26 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service first quarter 2021 results.
Document: 4024087.zip - 23Ko

2021-01-22 - NorthernTel Limited Partnership
In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service fourth quarter 2020 results.
Document: 3975158.zip - 38Ko

2020-10-23 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service third quarter 2020 results.
Document: 3935481.zip - 38Ko

2020-07-20 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service second quarter 2020 results.
Document: 3893051.zip - 23 Ko

2020-01-23 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service fourth quarter 2019 results.
Document: 3793649.zip - 22 Ko

2019-10-29 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service third quarter 2019 results.
Document: 3742815.zip - 22 Ko

2019-07-18 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service second quarter 2019 results.
Document: 3679754.zip - 22 Ko

2019-04-17 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service first quarter 2019 results.
Document: 3632045.zip - 22 Ko

2019-01-29 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service fourth quarter 2018 results.
Document: 3583445.zip - 25 Ko

2018-10-31 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service second quarter 2018 results.
Document: 3232941.zip - 22 Ko

2018-07-31 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service second quarter 2018 results.
Document : 3184108.zip - 22 Ko

2018-07-26 - NorthernTel Limited Partnership
Description : In accordance with the above noted regulatory policy decision, Northwestel submits its 2nd Quarter Quality of Service results for 2018.
Document : 3181651.pdf - 68 Ko

2018-04-19 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service first quarter 2018 results.
Document : 3106147.zip - 23 Ko

2018-01-19 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service fourth quarter 2017 results.
Document : 3050917.zip - 23 Ko

2017-07-26 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service second quarter 2017 results.
Document : 2940315.zip - 23 Ko

2017-04-25 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service first quarter 2017 results.
Document : 2868998.zip - 27 Ko

2017-01-23 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service fourth quarter 2016 results.
Document : 2792876.zip - 25 Ko

2016-10-21 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service third quarter 2016 results.
Document : 2724911.zip - 25 Ko

2016-07-21 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service second quarter 2016 results. Document : 2668087.zip - 25 Ko

2016-04-24 - NorthernTel Limited Partnership
Description: In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision
CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service first quarter 2016 results.
Document : 2521977.zip - 25 Ko

2016-01-20 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision
CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service fourth quarter 2015 results.
Document : 2521977.zip - 25 Ko

2015-10-28 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision
CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service third quarter 2015 results.
Document : 2460540.zip - 25 Ko

2015-07-23 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for Quality of Service Indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service second quarter 2015 results.
Document : 2402035.zip - 22 Ko

2015-04-28 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for Quality of Service Indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service first quarter 2015 results.
Document : 2325072.zip - 70 Ko

2015-01-29 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for Quality of Service Indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service fourth quarter 2014 results.
Document : 2266290.zip - 69 Ko

2014-10-29 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for Quality of Service Indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service third quarter 2014 results.
Document : 2222127.zip - 73 Ko

2014-07-23 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for Quality of Service Indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service second quarter 2014 results.
Document : 2171586.zip - 73 Ko

2014-04-28 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for Quality of Service Indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service first quarter 2014 results.
Document : 2119320.zip - 73 Ko

2014-01-29 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for Quality of Service Indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008‑105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service fourth quarter 2013 results.
Document : 2063855.zip - 572 Ko

2013-10-30 - NorthernTel Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for Quality of Service Indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008 105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service third quarter 2013 results.
Document : 2000518.zip - 590 Ko

2013-08-13 - NorthernTel, Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for Quality of Service Indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008 105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service second quarter 2013 results.
Document : 1955346.zip - 572 Ko

2013-05-03 - NorthernTel, Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for Quality of Service Indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel’s retail quality of service first quarter 2013 results.
Document : 1902513.zip - 564 Ko

2013-01-31 - NorthernTel, Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for Quality of Service Indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service fourth quarter 2012 results.
Document : 1830871.zip - 65 Ko

2012-11-15 - NorthernTel, Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for quality of service indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008-105, Retail quality of service regime in non-forborne markets, and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service third quarter 2012 results.
Document : 1796081.zip - 574 Ko

2012-08-07 - NorthernTel, Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for Quality of Service Indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008‑105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel's retail quality of service second quarter 2012 results.
Document : 1748819.zip - 566 Ko

2012-05-16 - NorthernTel, Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24, Final standards for Quality of Service Indicators for use in telephone company regulation and other related matters (as modified by Telecom Decision CRTC 2008‑105, Retail quality of service regime in non-forborne markets and Telecom Regulatory Policy CRTC 2009-304, Follow-up to Telecom Decision 2008-105 - Retail quality of service regime in non-forborne markets for ILECs with over 25,000 NAS), attached are NorthernTel’s retail quality of service first quarter 2012 results.
Document : 1718337.zip - 212 Ko

2011-02-28 - NorthernTel, Limited Partnership
Description : In accordance with the procedures established in Telecom Decision CRTC 2000-24,(as modified by Telecom Decision CRTC 2008-105 and Telecom Regulatory Policy CRTC 2009-304), attached are NorthernTel's retail quality of service fourth quarter 2011 results.
Document : 1679961.zip - 555 Ko

2010-07-21 - Northern Telephone Limited Partnership
Description : NorthernTel, Limited Partnership Second Quarter QSI Results
Document : 1418721.pdf - 18 Ko

2010-04-26 - Northern Telephone Limited Partnership
Description : NorthernTel files its First Quarter QSI Results
Document : 1384937.pdf - 18 Ko

2010-01-25 - Northern Telephone Limited Partnership
Description : Quality of Service Fourth Quarter Report
Document : 1347650.pdf - 18 Ko


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