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TRANSCRIPT OF PROCEEDINGS BEFORE
THE CANADIAN RADIO‑TELEVISION AND
TELECOMMUNICATIONS
COMMISSION
TRANSCRIPTION
DES AUDIENCES DEVANT
LE
CONSEIL DE LA RADIODIFFUSION
ET
DES TÉLÉCOMMUNICATIONS CANADIENNES
SUBJECT / SUJET:
Review of the regulatory frameworks for broadcasting distribution undertakings and discretionary programming services /
Révision des cadres de réglementation des entreprises de
distribution de radiodiffusion et des services de
programmation facultatifs
HELD AT: TENUE À:
Conference Centre Centre de conférences
Outaouais Room Salle Outaouais
140 Promenade du Portage 140, Promenade du Portage
Gatineau, Quebec Gatineau (Québec)
April 9, 2008 Le
9 avril 2008
Transcripts
In order to meet the requirements of the Official Languages
Act, transcripts of proceedings before the Commission will be
bilingual as to their covers, the listing of the CRTC members
and staff attending the public hearings, and the Table of
Contents.
However, the aforementioned publication is the recorded
verbatim transcript and, as such, is taped and transcribed in
either of the official languages, depending on the language
spoken by the participant at the public hearing.
Transcription
Afin de rencontrer les exigences de la Loi sur
les langues
officielles, les procès‑verbaux pour le
Conseil seront
bilingues en ce qui a trait à la page
couverture, la liste des
membres et du personnel du CRTC participant à
l'audience
publique ainsi que la table des matières.
Toutefois, la publication susmentionnée est un
compte rendu
textuel des délibérations et, en tant que tel,
est enregistrée
et transcrite dans l'une ou l'autre des deux
langues
officielles, compte tenu de la langue utilisée
par le
participant à l'audience publique.
Canadian
Radio‑television and
Telecommunications
Commission
Conseil
de la radiodiffusion et des
télécommunications canadiennes
Transcript / Transcription
Review of the regulatory frameworks for broadcasting distribution undertakings and discretionary programming services /
Révision des cadres de réglementation des entreprises de
distribution de radiodiffusion et des services de
programmation facultatifs
BEFORE / DEVANT:
Konrad von Finckenstein Chairperson / Président
Michel Arpin Commissioner
/ Conseiller
Leonard Katz Commissioner
/ Conseiller
Rita Cugini Commissioner
/ Conseillère
Michel Morin Commissioner
/ Conseiller
Ronald Williams Commissioner
/ Conseiller
ALSO PRESENT / AUSSI PRÉSENTS:
Chantal Boulet Secretary
/ Secretaire
Cynthia Stockley Hearing Manager /
Gérante
de l'audience
Martine Vallée Director,
English-Language
Pay,
Specialty TV and
Social
Policy / Directrice,
TV
payante et spécialisée
de
langue française
Annie Laflamme Director,
French Language
TV
Policy and Applications/
Directrice,
Politiques et
demandes
télévision langue
française
Shari Fisher Legal
Counsel /
Raj Shoan Conseillers
juridiques
HELD AT: TENUE
À:
Conference Centre Centre de conférences
Outaouais Room Salle
Outaouais
140 Promenade du Portage 140, Promenade du Portage
Gatineau, Quebec Gatineau (Québec)
April 9, 2008 Le
9 avril 2008
- iv -
TABLE
DES MATIÈRES / TABLE OF CONTENTS
PAGE / PARA
PRESENTATION BY / PRÉSENTATION PAR:
Bell Canada 340 / 1944
Allarco Entertainment 482 / 2696
CFTPA 524 / 2922
APFTQ / ADISQ 539
/ 3003
Gatineau, Quebec / Gatineau (Québec)
‑‑‑ Upon
commencing on Wednesday, April 9, 2008
at 0900 /
L'audience débute le mercredi
9 avril 2008 à 0900
1940 THE
SECRETARY: Please be seated. We are about ready to start. Thank you.
1941 Bonjour à
tous. We will continue the hearing this
morning with Bell Canada's presentation.
1942 Mr. Gary Smith
will be introducing his colleagues, after which you will have 15 minutes for
your presentation.
1943 Mr. Smith...?
PRESENTATION / PRÉSENTATION
1944 MR. SMITH: Thank you and good morning, Chairman and
Commissioners.
1945 I am Gary Smith,
President of the Bell Video Group.
Joining me on our witness panel this morning is, to my immediate right,
Mirko Bibic, Chief, Regulatory Affairs for Bell Canada. To Mirko's immediate right is David Elder,
Vice‑President, Regulatory Law, Bell Canada. To his right is David Krause, Director,
Economic Analysis for Bell Canada.
1946 To my immediate
left is Chris Frank, Vice‑President, Programming for Bell Video Group;
and to Chris' left is Barry Keifl, President of Canadian Media Research Inc.
1947 Also in attendance
today, on Bell's behalf, although not on the panel, is Jeff Walker, Senior Vice‑President
with the Market Research Firm of Harris/Decima.
1948 The Bell panel
represents Bell Aliant with its Aliant TV distribution business, the Bell
ExpressVu DTH business and the various Bell Canada terrestrial distribution
businesses. We are pleased to have this
opportunity to share our thoughts on what is without question a critically
important broadcasting regulatory review.
1949 Our comments this
morning will have the following focus.
We are recommending a set of fundamental principles that we believe will
guide and facilitate that Commission's development of a revised regulatory
framework. We will comment on the issues
addressed by the Commission's five questions, and we will comment specifically
on the issues of fee for carriage and distant signals.
1950 The broadcasting
system is evolving ever more rapidly. As
a result, the Commission must establish a forward‑looking framework whose
flexibility anticipates and accommodates change. This goal cannot be achieved without a robust
principled and analytical approach.
1951 I will now ask
Mirko Bibic to present Bell's approach to the reliance on such principles.
1952 Mirko...?
1953 MR. BIBIC: Thank you, Gary.
1954 Mr. Chairman,
Commissioners, a good regulatory framework starts with a solid foundation. The development of a forward‑looking
framework for broadcasting distribution should be based on four key principles.
1955 Our first
principle relates to the cultural objectives of the Act. In support of this principle, Bell favours a
sufficient degree of regulation to protect Canadian cultural interests. This should anchor the regulatory system and
we have taken the objectives of the Act seriously in developing our proposal.
1956 Sustained support
for access to a diverse and predominantly Canadian broadcasting system is
necessary. Thus, a revised framework
should feature a basic service comprising at least one of each of the CBC's
English language and French language owned and operated television services,
the service of at least one local affiliate of each of the major station groups
operating on a national basis and those services authorized for distribution
under section 9(1)(h) of the Act.
1957 This basic service
will ensure that consumers can access Canadian priority services and the
diversity of Canadian voices. As well,
BDUs must remain free to customize their basic packages by adding services,
including non‑Canadian services.
1958 A revised
framework should also feature a preponderance of Canadian services received by
subscribers. There is no need to
regulate the number of Canadian services offered by BDUs as the Act's objective
is already met with the preponderance of services received. The reality is that BDUs are motivated to
carry a broad range of Canadian services to meet consumer demands.
1959 The framework
should also relax genre exclusivity.
Specialty genres should be open to Canadian competition. However, the current prohibition against non‑Canadian
services competing with similar domestic specialties should be retained. This approach will provide consumers greater
choice, encourage competition and protect the Canadian rights market.
1960 As well,
regulation should ensure Canadian over the air broadcasters continue to receive
needed advertising revenue through the maintenance of simultaneous
substitution.
1961 Mr. Chair, these
are all the elements required to make positive contributions towards achieving
the objectives of the Act without imposing impractical or unnecessary
restrictions. Bell supports such
regulatory continuity.
1962 This first
principle acknowledges that the customer is in control; call it the autonomy or
sovereignty of the consumer or market forces.
Canadians will continue to seek out the content they want and if their
preferences are frustrated by regulatory constraints, they will seek out
illegal or unregulated sources.
1963 Bell submits,
then, that much of the remaining regulations is not required and that the
Commission can increasingly rely on the marketplace to meet the objectives of
the Act. This is our second principle.
1964 While the revised
framework must promote Canadian cultural content, it must also accommodate new
technical realities and consumer preferences that may soon render its current
protective mechanisms at best irrelevant and at worst counterproductive.
1965 The new framework
should provide regulated distributors with the flexibility to better compete
with each other and with unregulated distribution technologies. For example, Bell proposes the elimination of
must carry outside of basic service and all distribution and linkage
rules. Consumers should decide the fate
of programming services, not the regulator.
1966 Bell's proposal to
eliminate or revise current regulation should not be misconstrued as advocating
a compromise or abandonment of the objectives of the Act. It is simply that the marketplace can and
will achieve many of the objectives of the Act on its own.
1967 Bell's third
principle calls for continued regulation of key differences between cable and
DTH distributors. No one‑size‑fits‑all
solution to regulation will suffice. The
rules for DTH and cable should be the same, except where technology and DTH's
national footprint dictate otherwise.
1968 This position is
based upon the government's 1995 Order in Council direction to the
Commission. Clearly what is called for
is responsible regulatory symmetry, equitable but not necessarily identical.
1969 For example, cable
companies are required to carry all local conventional channels in their local
markets. Broadcasters argue that DTH
should be required to do the same and operate as cable in the sky. However, our market is national. The extra channels would consume 15 to 20 per
cent of our capacity for standard definition services. If forced to do this, we would have to drop
50 to 60 services, including many Canadian discretionary services, to make the
space available. This would cause
significant damage to our business.
1970 Mr. Chairman, in a
moment Gary will speak to the significant benefits that DTH has delivered to
the system.
1971 DTH has brought
competition to the television distribution business. It is a business that was monopoly controlled
prior to that. We did it without any new
entrant concessions. We did it without any
regulatory whining. It's technology that
made this possible, technological differences DTH that made this possible and
regulation should recognize technological differences.
1972 As a fourth
principle, we believe stakeholders should have access to a more effective
dispute resolution process to resolve contentious issues, especially during the
transition to a revised regulatory framework and as stakeholders pursue new
broadcasting initiatives which may create competitive situations not
contemplated by regulation even a short time ago.
1973 In summary, and
before I turn it back over to Gary, Bell believes that these four principles
should form the basis of the regulatory framework which will govern BDUs for
the next decade. We also believe that
the Commission was on the right track in the Public Notice whose lines of
inquiry focused on the consumer, Canadian content, technological change,
reduced regulation and an increased reliance on the marketplace.
1974 The recent focus
on fee for carriage and distant signals could be a significant step back and
the assumed distribution model revealed in mid‑March seems to reflect a
degree of regulatory oversight little removed from the status quo. This is disappointing.
1975 Instead, we
encourage the Commission to sustain the positive direction reflected in the
Public Notice.
1976 Gary...?
1977 MR. SMITH: Thank you, Mirko.
1978 Mirko has
explained the principles that we believe should determine the new distribution
regulations in Canada. There are,
however, two proposals for regulatory change before the Commission which Bell
strongly opposes: one, the imposition on
BDUs of a fee for carriage; and, two, a Commission mandated settlement
regarding distant signals.
1979 These proposals
would negatively impact BDUs and other stakeholders while solely benefiting the
OTA broadcasters.
1980 To provide some
context for our comments on these proposals, I would like to take a moment to
remind the Commission of the tremendous benefits that DTH has brought to the
broadcasting system.
1981 Since its launch
in 1998, DTH has brought over 1.7 million net new subscribers into the
broadcasting system ‑‑ "net new" meaning subscribers
who were not already cable customers.
This has generated over $2.4 billion in new revenue for Canadian pay and
specialty services.
1982 Further, the DTH
operators have contributed hundreds of millions of dollars to the Canadian
Television Fund, other independent production funds and to the small‑market
local programming fund.
1983 All of this has
and will continue to be accomplished as a result of Bell's investment of more
than $2 billion in creating the Bell ExpressVu business. The Commission should note that Bell
continues to invest in this business, despite having yet to see any positive
free cash flow.
1984 Most recently we
have put forward an innovative proposal called Freesat to assist with the free
to air distribution of high‑definition signals outside major urban
centers.
1985 In the spring of
2007, the OTA broadcasters failed to convince the Commission that an actual
need existed for a cross‑subsidy from BDUs in the form of a fee for
carriage. The Commission ultimately
determined that they had not made their case and Bell believes that nothing has
changed since then that would warrant a different finding. Most significantly, in the Public Notice, the
Commission specified the elements that the broadcasters had to address to
justify the imposition of a fee for carriage regime. They failed to do so in several important
areas, such as ignoring the impacts on specialty and pay services.
1986 There is strong
evidence that this sector is not at all in the financial crisis that it claims.
1987 One, there
continues to be strong investor interest in conventional station and network
startups and acquisitions.
1988 Two, increased
spending on U.S. programming is obvious.
1989 And, three, OTA
broadcaster owned specialty services are sustaining impressive levels of
productivity ‑‑ profitability, sorry.
1990 The broadcasters
themselves acknowledge this. Leonard
Asper, President and CEO of Canwest Global Communications, recently noted to
financial analysts that the margins from the Canadian conventional TV business,
even without fee for carriage, are certain to exceed 10 per cent and
claims that 20 per cent is a very realistic goal.
1991 A fee for carriage
would be bad for consumers who would be taxed for services they already receive
in return for no additional value, bad for independently own specialty services
whose channels could be dropped by consumers looking to accommodate inevitable
price increases, and bad for BDUs who already incur considerable expense
backhauling, encoding and space segment, for example, distributing these
signals.
1992 There is no doubt
that broadcasters will come to rely on this tax, a purely regulatory fix, in
support of their bottom lines.
1993 Of equal concern
to BDUs is the broadcaster proposal regarding distant signals. Viewing of distant signals in DTH households
results in approximately 20 per cent greater viewing of Canadian OTA services
than in non‑DTH households, representing a bonus audience for these
broadcasters that would not otherwise exist.
1994 It is worth noting
that much of this audience has been repatriated at the expense of U.S.
programming services.
1995 Broadcaster claims
of financial damage have been consistently exaggerated based as they are on
unreliable evidence. In any event, in
the past this issue has been dealt with by our compensation arrangement
negotiated between distributors and the Canadian Association of
Broadcasters. Under the current
arrangement, and contrary to Rogers' statement yesterday, we pay the equivalent
of 43 cents per subscriber for distant signals.
1996 When the
Commission considered this issue last year, it rightly determined that a
continuation of commercial negotiations would be appropriate. Bell agrees and strongly encourages the
Commission to issue a similar directive to the parties.
1997 To finish, I would
like to remind the Commission that Bell ExpressVu has contributed considerably
to the Canadian broadcasting system over the last 10 years, driving the
introduction of digital television and bringing a diverse range of services to
every corner of this huge country. We
look forward to continuing to play a vital role in fulfilling the objectives of
the Act under a more streamlined and focused regulatory regime.
1998 We thank you for
your attention and we welcome any questions you may have.
1999 THE
CHAIRPERSON: Thank you.
2000 As always when I
see Mr. Bibic before me and he has a presentation, I am impressed by his logic
and the logical way which he presents issues.
He has done this again with the principles.
2001 I think we don't
really have an issue with your principles, but of course as always the devil
lies in the details. So let me ask you a
few questions about your presentation.
2002 But before that,
you mentioned in your written submission and this morning Freesat. I must say it is the first time I ever heard
about it.
2003 Could you explain
to me what Freesat is and how it works?
2004 MR. SMITH: Mr. Chairman, we have spoken about Freesat on
a couple of occasions in front of the Commission, although perhaps not in front
of the current Chairman.
2005 The concept
is ‑‑
2006 THE
CHAIRPERSON: Humour me and repeat it.
2007 MR. SMITH: I'm sorry?
2008 THE
CHAIRPERSON: Humour me and repeat what
you said before.
‑‑‑ Laughter /
Rires
2009 MR. SMITH: Certainly, sir.
2010 The concept here
is that satellite technology is a very, very efficient way to distribute
television signals across a very wide geographical footprint which we have in
Canada, and at the moment the terrestrial broadcasters are faced with the need
to find a solution to distribute the new digital and particularly high
definition signals across the vast tracts of Canada.
2011 One option is to
follow the current technology, which is to build transmission towers and to
enhance existing transmission towers in the various towns across Canada to
carry these signals. But that is a huge
expense and I think we have to bear in mind that the viewing of signals over
terrestrial distribution means is a very small amount. The majority of Canadians do subscribe to a
distributor such as ExpressVu.
2012 So to meet that
need for the customers who don't wish to subscribe to a television service but
still need to gain access to the digital signals, Bell ExpressVu believes that
we can provide a service whereby we carry a certain number of high‑definition
signals from each of the major national and regional networks on our satellite
and we do not require customers to subscribe to obtain access to those
signals. All they would need would be
the reception equipment.
2013 We think that it
wouldn't damage the pay‑TV business model if it is restricted to just
those signals that would otherwise be made available over the air, and it would
enable the broadcasters to avoid the need for huge investments in the terrestrial
transmission towers and distribution systems that would otherwise be necessary
to carry these high‑definition signals.
2014 THE
CHAIRPERSON: Is this along the line of
the deal that you have with APTN for Northern stations?
2015 MR. SMITH: Yes, we have an arrangement with APTN which
is very localized in nature; but yes, that is a similar concept.
2016 THE
CHAIRPERSON: So a small community, let's
say Moose Jaw, rather than having to build a new tower to transmit high
definition TV and digital TV, would ‑‑ how does it work? The broadcaster signs on with you and
everybody in Moose Jaw can receive the local station on a Bell ExpressVu
receiver and satellite as long as they buy a receiver and satellite ‑‑
an antenna and satellite ‑‑ and a blackbox?
2017 MR. SMITH: Simply put, yes. I think the essence of the arrangement would
be that consumers would need to acquire their own distribution ‑‑
their own receiving equipment, but once they have that equipment they would be
able to receive those particular signals without any subscription fee.
2018 THE
CHAIRPERSON: And they don't have to pay
you and get into contact with you or anything.
They just buy a Bell ExpressVu blackbox and antenna, install it and they
can receive the local over the air station on that system?
2019 MR. SMITH: At a very high level, Mr. Chairman, that
is the concept.
2020 THE
CHAIRPERSON: Well, I am interested in
the details, not the high level.
2021 Does that consumer
then have to deal with Bell and are you going to make a sales pitch to sign
them on, et cetera?
2022 Is that the idea?
2023 MR. SMITH: There is a relationship with Bell for a
number of different reasons. One is
because they would need reception equipment which is unique to the Bell
ExpressVu platform. So they would need a
relationship with us for that.
2024 The other aspect
is that we would wish to make available only the signals which that customer
should receive locally. So we would need
to have a relationship to know where the customer lives in order to make sure
they receive the signals that they are entitled to.
2025 But apart from
that, there will be no subscription fee, Mr. Chairman.
2026 We think it is a
powerful concept and we have engaged discussions with the broadcasters
concerned and most of the broadcasters have indicated interest, although we
haven't concluded any arrangements yet.
Obviously our ability to ‑‑
2027 THE
CHAIRPERSON: Then the next step for a
broadcaster wanting to do that would be to come to us and say rather than
forcing us to convert by 2011, I am going to use Freesat and distribute my
signal that way?
2028 MR. SMITH: Yes. I
think we are giving the broadcasters an alternative way to satisfy their
obligations under the Act, which they would have to come to the Commission and
seek your approval.
2029 But I must stress
that the whole concept is an exciting one, but it does depend upon, you know,
the outcome of negotiations between us and the broadcasters. It isn't free to the broadcasters to provide
this service.
2030 THE CHAIRPERSON: And probably us, too, because we would have
to say that we consider you a conventional broadcaster even though you don't do
any over the air distribution any more; you are doing it exclusively via
ExpressVu.
2031 MR. SMITH: Yes, that is correct.
2032 THE
CHAIRPERSON: All right. Thank you for that information.
2033 Now back to your
proposal. Let's start with beginning
with your basic package.
2034 I notice the basic
package today you say "the local station and each major group operating on
a national basis and in 9(1)(h)".
2035 What happened to
the educational broadcasters, the provincial ones?
2036 MR. SMITH: We feel that the Commission need only, if you
like, regulate the minimum contents of the basic package and the proposal we
have of one each of the national and regional networks, plus the 9(1)(h), we
feel is an acceptable minimum.
2037 The reality, Mr.
Chairman, is that we would expect to carry many other services in basic and
that could include some of the educational services. But we don't think it is necessary for the
Commission to regulate that the educational services must be contained within
basic.
2038 Chris, can I ask
you to expand upon that?
2039 THE
CHAIRPERSON: But when you say we would
most of them, that implies you might not carry all of them.
2040 MR. FRANK: At the present time, Mr. Chairman, the
educational services are not a required carriage for ExpressVu, yet we carry
all of them from coast to coast, and we have done since the inception of our
service.
2041 THE
CHAIRPERSON: Well, in that case, if you
do it anyway why couldn't it be part of your basic package?
2042 MR. SMITH: I think, Mr. Chairman, we would recommend
that you rely on market forces because clearly they are achieving the objective
today, which was I think Mirko's second principle.
2043 THE
CHAIRPERSON: I'm sorry?
2044 MR. SMITH: Our recommendation is that market forces are
already causing us as a distributor to carry those services, so we recommend
that the Commission does not need to regulate that they must be contained
within basic because we already carry them, despite the fact that they are not
must carries under the current rules.
2045 THE
CHAIRPERSON: And each group operating on
a national basis, that I assume is code for CTV, Global and City?
2046 MR. SMITH: Chris, can you expand on that?
2047 THE
CHAIRPERSON: And CBC of course.
2048 MR. FRANK: Yes.
It would be CBC, Radio‑Canada, CTV, their two networks, TVA and
Rogers City, that's correct.
2049 THE
CHAIRPERSON: TVA is considered national
by you, is it? That was my question.
2050 MR. FRANK: I believe it is considered national, yes,
sir.
2051 THE
CHAIRPERSON: Okay. You heard yesterday CBC here complaining
bitterly that for instance people in Québec City do not ‑‑ the
Québec City signal is not carried by I think it was you. Was it you?
Was it you they were talking about?
And the Gatineau signal was not available on DTH.
2052 When you say on a
national, you are including CBC and CBC French.
2053 Would that mean
that one station for all of Québec or would you have more than one
station? How does this work?
2054 MR. FRANK: Currently, we have two stations in Quebec,
one from Quebec City and one from Montreal.
When we added the Quebec City station, we discussed at length with the
CBC which station they would like and they chose overwhelmingly Quebec City.
2055 Now, from coast to
coast we carry six Radio‑Canada owned and operated stations: one from Moncton to serve L'Acadie; two from
Quebec, as we have just talked about; one from Manitoba, Winnipeg; one from
Alberta, Edmonton; and one from British Columbia, Vancouver.
2056 So we carry six
owned and operated Radio‑Canada service.
2057 We also carry
other, within Quebec, affiliates of the CBC.
Radio‑Canada gets more local stations than any other French
language station group on our service.
2058 THE
CHAIRPERSON: Okay. And you say "the service of at least one
local affiliate of each of the main station groups".
2059 If I look at that
literally, that could mean that you are carrying Global from Toronto but you
don't have to carry it from Winnipeg, from Edmonton or Vancouver. Yet, you know, the news from Toronto may not
be what the people in Edmonton want to see.
2060 MR. FRANK: Currently, sir, we carry nine Global
affiliates from coast to coast. As Gary
said, a combination of negotiations with the Canadian Association of
Broadcasters and our own sense of time zone sensitive local and regional
television distribution has led us to carry those nine.
2061 So what we are
talking about is the minimum, the minimum requirement. I think you can expect us to exceed that
minimum requirement, as we have done since the inception of our service, by
quite some distance.
2062 THE
CHAIRPERSON: So the reason why you don't
want to put it in this is really for negotiating purposes. You feel if you are obliged to carry them,
then you are in a disadvantage in your negotiations.
2063 Is that it?
2064 MR. SMITH: If I can just interject here, Chris, one of
the critical reasons for this is because of the growth of HD services, is that
satellite technology is not appropriate for carrying local, inter‑local
in Canada.
2065 Physically, as I
explained in my opening statement, we would have to carry a significantly
larger number of services than we do today.
Now, that situation exists in both SD and in high definition.
2066 When you look at
high definition, we would be unable to carry high definition services to the
same extent we carry standard definition services and we were proposing a basic
package which provided both.
2067 The reality is, as
you can see from our current packaging, we do carry many more than just one
signal from each of the national networks in standard definition, but in high
definition I think our written submission was that we expect to carry two, one
east, one west, and we believe that the regulation should be a requirement for
one only.
2068 MR. FRANK: If I can just add to that, Mr. Chairman, your
question about our negotiations with the CAB, I would note for the record that
a cornerstone of the existing or last deal that we did with the CAB was
equitable treatment of all of the station groups, and we have attempted to do
that.
2069 We have, for
instance, nine Global signals, nine CTV signals, nine CBC. And as you go down the list, there is
equitable treatment based on size and reach.
2070 THE
CHAIRPERSON: Sorry, I'm getting confused
here. Maybe you can explain to me.
2071 So basic service
of at least one of each major station groups.
Now you tell me you carry nine Global and nine CTV, et cetera.
2072 I'm not an
ExpressVu customer so I don't ‑‑ educate me here.
2073 If I sign up and I
get the basic package, would I get automatically all nine or would I get one
and I would have to pay for the additional eight?
2074 MR. FRANK: At the present time, you would get the ‑‑
if we are talking about Global, you would get nine, yes. In all of the other station groups there are
similar equitable numbers.
2075 So we do provide
multiple variants at this point all across the country.
2076 THE
CHAIRPERSON: As part of your basic
package?
2077 MR. FRANK: As part of our basic package.
2078 THE
CHAIRPERSON: And you are proposing in
future to do less?
2079 MR. SMITH: Not necessarily, Mr. Chairman. I think we have to distinguish between what
we actually do as a result of both regulation and market forces and consumer
demand and the proposed regulation.
2080 Our proposal for
what should be regulated, minimum content of a basic package, is different to
what we currently carry. I don't expect
in the near term to be changing our current packaging whereby we do make
available many more than one signal per network group across Canada.
2081 THE
CHAIRPERSON: But as part of the
obligation, you want the obligation to have only one per group?
2082 MR. SMITH: That's correct. It particularly works in high definition.
2083 THE
CHAIRPERSON: Not per group. Not per group, but per province as some of
the interveners have suggested.
2084 MR. SMITH: No.
Correct. It is, for example, per
group, per time zone for example in standard definition is what we effectively
currently do. We actually go further
than that, but we couldn't do that in high definition. The economics simply don't work.
2085 THE
CHAIRPERSON: Okay.
2086 The second issue,
the whole issue of guaranteed access for specialty and pay services, if I
understand it, you basically think that is not needed any more?
2087 MR. SMITH: Correct.
We think that the existing regulatory environment was created back in
1993 when there were many, many fewer Canadian services than there are today.
2088 In fact, ExpressVu
has been at the forefront of helping those services launch in the digital
world. Back in 1998 we created the
digital platform and we have been launching many Canadian specialty services
and other services since then.
2089 We think the
market has matured significantly. There
are 400 or 500 services available on our platform and also on some of our
competitors' platforms. These
businesses, these broadcasters have created good brand recognition amongst
consumers. They have created, you know,
good viewing figures and we don't think that they need the protection of the
must carry anymore.
2090 THE
CHAIRPERSON: And so if we granted your
wish how would it change your offering?
2091 MR. SMITH: In the short term I don't think it would
change it very much at all, Mr. Chairman.
I think ‑‑ you asked our colleagues from Rogers
yesterday about whether there should be ‑‑ I think you were
talking about transition arrangements or something. And I think that our position on that would
be that we would think it would be sensible for the Commission to signal by
giving a notice period of perhaps two or three years for the must carry status
of the existing channels to be withdrawn and the channels would then have to
stand on their own feet.
2092 But in the short
term I think that, you know, our packaging wouldn't change and I think that all
the time the services continue to be successful and deliver good viewing
figures then they will continue to be part of the line up as they are today.
2093 THE
CHAIRPERSON: And in future I guess you
have suggested that we do not create any new services that would have
guaranteed service. I mean what I
discussed with Rogers yesterday was, you know, whether you basically sort of
give people the leg up or start up to the new service, et cetera. It has to establish itself, et cetera.
2094 So it would have
guaranteed service for the extent of its first licence term after which it will
be in the same position as everybody else?
2095 MR. SMITH: That is our position I would like to ask
Mirko to expand upon.
2096 MR. BIBIC: Well, I'll turn it back to Gary in a
second. He can talk about the business
issues surrounding a proposal like that.
2097 From my own
regulatory perspective and this notion of protecting new services ‑‑
brand new, protected and in some regulated industries, my experience has been
that those who receive regulatory protection don't ultimately like to grow up
and then when it's time to become an adult they throw tantrums. And it hasn't ‑‑ it's not
uncommon for regulators to accede to those requests at a certain point in time.
2098 So if we have a
seven‑year licence term, even with no extensions that's a fairly long
time and close to the shelf life of a regulatory framework, frankly. And then there is always the risk of an
extension and I don't think the Commission can guarantee that there wouldn't be
any. So you can have an end result with
a fairly constrictive regulatory framework where practically everything becomes
a guaranteed access.
2099 Fundamentally, we
believe that if a new service is to be launched it should succeed or fail on
its own merits, and there is absolutely nothing wrong with that. Of course, I wholly subscribe to Gary's
viewpoint about a transition period for those who currently have must carry
status and we shouldn't lose sight of the fact that ultimately the
preponderance role which we support would provide a measure of protection as
well.
2100 THE
CHAIRPERSON: But I mean, as you know,
guaranteed carriage doesn't come for free.
It is coupled with higher Canadian content and higher CPE expenditure
requirements, et cetera, which takes us to the next point of genre protection
which you say, "Let's let go of it".
2101 So how do you see
us getting from where we are now to this new world that you are propositioning
now of no guaranteed access and no genre protection between Canadian
channels? I mean how do we put them all
on the same level of obligations?
2102 MR. SMITH: Well, I think we liked Rogers' proposal
yesterday that this is done by maintaining genres although it will be perhaps
wider genres. And Rogers' proposals
yesterday of, I think, five genres would be something that we would support.
2103 We feel that if
the level of Cancon obligations, CPE per genre is constant and is in fact
created by the Commission to be an average of the services which currently
occupy that genre both in must carry status and in non‑must carry status,
then the Canadian content and CPE obligations of the industry remain on average
constant although you may get some flow from one broadcaster to another and you
get a transition period of perhaps three years for the industry to adjust to
that new regime.
2104 THE
CHAIRPERSON: Put some flesh on the bones
for me if we establish these four genres that Rogers talked about, say
lifestyle.
2105 MR. SMITH: Yes.
2106 THE
CHAIRPERSON: You have a Category 1. We in fact (0930@5:13) have Category 2 here.
2107 MR. SMITH: Yes.
2108 THE
CHAIRPERSON: They have totally different
content obligations and CPE obligations.
How do they harmonize the two?
Say we give them a five‑year period or whatever and then at the
end of that what happens?
2109 MR. SMITH: Well, I think the Commission would look at
those services today and would work out what the CPE and Cancon obligations
would be if the Cancon obligations were to be harmonized across all those
players even though at the moment they have a discrepancy.
2110 THE
CHAIRPERSON: So if one is 15 and the
other one is 16 we bring them both to (0930@5:44); that's your suggestion?
2111 MR. SMITH: Well, you would look and take into account
the number of services with the different obligations but yes. And then the Commission would signal through
the results of this hearing to those broadcasters that in three years' time,
say in 2011 or 2012, that will be the obligations of everybody in that market
without must carry ‑‑ those without must carry status would
have lower obligations. Those ‑‑
sorry ‑‑ those losing must carry status would lose some
obligation.
2112 Those currently
not without must carry status would actually have a slightly higher obligation
going forward but it would create a truly competitive market, which is where
this industry needs to take these broadcasters.
2113 THE
CHAIRPERSON: And what do the Cat 2s get
in return for increasing their Canadian content and their CPE?
2114 MR. SMITH: Well, we would also support the proposal that
genre protection is removed so that these services can compete more effectively
with each other and they can morph their services into other parts of the same
genre or perhaps even into other genres as we discussed yesterday.
2115 We do feel,
though, that if the services wish to morph outside their existing genre or
morph so that that they become a service which serves two genres then the
proposal yesterday that this service should attract the Cancon and CPE
obligations of the higher genre would be appropriate.
2116 THE
CHAIRPERSON: And genre protection vis‑à‑vis
foreign services?
2117 MR. SMITH: We believe it should be retained.
2118 THE
CHAIRPERSON: In its present form?
2119 MR. SMITH: Yes, we think that the ‑‑
2120 THE
CHAIRPERSON: So basically no duplication
test rather than what Rogers suggested yesterday which was a viability test?
2121 MR. SMITH: Yes, we think the current genre protection
regime with regard to the presence of foreign services into the Canadian
market ‑‑ it works quite well and it can be retained. It needs to be done on the sort of specific
basis that it is done today and particularly if you go to the wider genre
definitions that Rogers were proposing yesterday then looking at it on a genre
basis is meaningless because there is so many services in each genre.
2122 THE
CHAIRPERSON: That's exactly where I was
going. I buy your idea we have broad
genres. We harmonize everybody. Now comes a foreigner and wants to come and
wants to have permission (0930@8:03) to be carried here by a BDU. So how do I relax the genre protection with
regard to a foreign service; the present one, in a world of these broad
concepts rather than the specific genres that we have now?
2123 MR. SMITH: Well, can I ask my colleagues to contribute
here?
2124 David.
2125 MR. ELDER: I think the problem, Mr. Chairman, is the
U.S. doesn't really follow Canadian genres.
So you are in ‑‑ whatever way you classify it you are
going to be in a position that on a case‑by‑case basis you are
going to have to assess any given U.S. service against a Canadian service and,
really, the test would be whether there is material overlap between the
services.
2126 You would look at
the genre programming, type of program and the size of the audience,
scheduling; a whole range of factors, more or less what you do today. But I don't see a way out of that. Whatever genres we put in place the U.S. is
not going to respect them and they are going to put together services as they
please.
2127 THE
CHAIRPERSON: And every time you say case
by case I am sort of putting myself in the position of an applicant and I have
no idea of whether they are going to approve it or not because there are no
rules. This is going to be done case by
case.
2128 Don't we owe it to
the industry to give them some predictability as to what will be the rules, how
we are going to judge an application? If
I say, "Yes, it will be done on a case by case" ‑‑
we have this big genre called lifestyle.
Well, we will look at ‑‑ once you come forward with a
specific channel we will look at whether this is in effect a clean conflict or
not. It's on a case‑by‑case
basis, come forward, give it a whirl.
That's basically what you are saying.
2129 MR. ELDER: Well, yes and no. I don't think it's completely open ended and
we certainly, as much as anybody, appreciate certainty. But I'm just not sure how far you can go here
given the realities of the marketplace that's between Canada and the U.S.
2130 So what you can
give people is your test, is the approach that what you will take. And so as people are coming forward with new
services if they want to get a new U.S. service authorized for distribution in
Canada they have some idea of the tests that they have to meet and they will be
looking around at other existing Canadian services to see whether there is
material overlap.
2131 MR. SMITH: Could I just add to that, because I think
from a business perspective any business owner looking to launch a new service
in the Canadian market they are going to be highly, highly focused on the
services that they are going to be competing with most closely.
2132 So most of the
analysis that the Commission would need to do in this case would have to have
been done by the applicant anyway to find, you know, a business justification
for entering the market. And they will
be well prepared to answer the Commission's questions in respect of services
that they would see them competing with.
2133 THE
CHAIRPERSON: Oh, I'm sure they are going
to make wonderful presentations and elaborate arguments. It's me trying to make a decision and trying
to make it consistent and trying to indicate a rule or a line that we are
raising (0930@11:06) of the following for the industry. When you have broad categories such as
suggested by Rogers yesterday I think it's not going to be easy at all.
2134 MR. SMITH: I think ‑‑ Mr. Chairman, I
think the broad categorization we have to bear in mind, but the only real
reason for the genre categories to be retained is to maintain a set of CPE and
Cancon obligations by genre. So assuming
that the genre ‑‑ sorry ‑‑ the Cancon and CPE
obligation for say drama are going to be different to news then you need to
maintain genres. But that's the only
reason for the genres. The interruption
of foreign services would need to be done as a test on a case‑by‑case
basis and the genres don't really help that at all. They don't have any bearing.
2135 THE
CHAIRPERSON: And how do you square this
with the point you made before, with the ability to morph and having no genre
protection between the Canadian services?
Are these foreign services, if we allow them in, limited to their genre
or if they try to morph and change do they have to reapply to us?
2136 MR. SMITH: I will invite my colleague to add to this
answer but I think that the genre ‑‑ sorry, the licence
conditions associated with foreign services would need to be specific to that
service and licence the service for a particular purpose and the use of the
genres again wouldn't help because they would be much, much wider than the
Commission would want to define the permissions of that service to operate.
2137 THE
CHAIRPERSON: So while we allow Canadians
to morph foreigners are constrained to the genre in which they apply?
2138 MR. FRANK: Mr. Chair, I'm not sure that that's
practical. History has taught us that
American stations morph without consultation to their Canadian clients ‑‑
2139 THE CHAIRPERSON: Hence my question.
2140 MR. FRANK: ‑‑
or the CRTC. So I think the underlying
principle here is that we are promoting or we are advocating competition within
the Canadian programming industry with a very, very strict eye on a distinct
Canadian rights market.
2141 So foreign
services that come into Canada where there is overlap or significant potential
competition with Canadian services presumably would not pass the Commission's
test. And their obligations, as we see
it too in respect of rights, exclusive rights, if American companies have
exclusive rights then that will block Canadian companies from accessing foreign‑produced
programming, so not good for the Canadian market; inconsistent with the
principle we are advocating.
2142 THE CHAIRPERSON: But you haven't answered my question. I mean the issue is you have advocated a
relaxation of genre for Canadian channels.
I understand that. You want to
have all genre categories along the lines of what Rogers has suggested.
2143 But now when it
comes to foreign services who, as you just said, morph very easily, et cetera,
do we apply the same genre test or if not ‑‑ and assume
somebody is fine. You say, "Yes,
you can come in and we don't see you conflicting with anything
there." But then being American
they change the genre and at that point in time we basically say, "Well,
too bad. Now, you are competing head on
with whatever Canadian specialty channel there is. That's too bad. You are in; you are in." Now, surely that's not what you are advocating.
2144 So we have
to ‑‑ that's why I am trying to figure out how you deal with
foreign channels which are let in under your test, this present one or a future
one, because essentially they are not competing with an existing genre but they
then change the genre. Presumably, you
want some protection against that or do we just say, "Well, the Canadians
have been there before. They are
established. Let them take on whoever
comes"?
2145 MR. SMITH: Mr. Chairman, you know, it's a tough, tough
question because, you know, Bell Canada doesn't want to keep out foreign
services which are genuinely going to add value to the Canadian consumer
experience and the system isn't intended to keep them out entirely. We need to protect Canadian rights and
Canadian broadcasters' interest to the greatest possible extent but we have to
do in ways that work.
2146 Bell's position is
that the use of genres in the future, we feel, does really only have
applicability to the issue of Cancon and CPE and unless you were to go in the
opposite direction and narrow the genres really tightly and then enforce them
for foreign services, then the use of genres is only relative to Cancon and CPE
applications.
2147 The foreign
service issue is a different issue. It
means that the licence conditions associated with the foreign service being
licensed for distribution in Canada need to contain ‑‑ need to
limit that service. The question then
becomes what are the consequences when that service steps outside its
boundaries and I think that is an issue that we are happy to take away and
perhaps address in reply.
2148 THE
CHAIRPERSON: Well, I remind you that
Rogers yesterday ‑‑ I mean I questioned him on this
point ‑‑ suggested that for foreign service the existing genre
of protection stays in place. Their
whole idea of broad categories only applied between Canadians.
2149 Mr. Rogers quite
categorically said: No, for foreigners,
the present system just works fine, unless I misunderstood him. So maybe you want to take that same position.
2150 As you know, there
will be an ability for you to come back but I think you should expound on this
in your further submission because this is going to be a big issue: Foreigners morphing genres, how do we treat
them under your revised system.
2151 MR. SMITH: Okay, we will take that and respond in reply,
Mr. Chairman.
2152 THE
CHAIRPERSON: Okay. Fee‑for‑carriage, I gather you
are great enthusiasts of it?
2153 MR. SMITH: I am sorry, Mr. Chairman?
2154 THE
CHAIRPERSON: Fee‑for‑carriage,
I was making a joke, I said you are full of enthusiasm.
‑‑‑ Laughter /
Rires
2155 MR. SMITH: I don't think it is a laughing matter, Mr.
Chairman.
2156 THE
CHAIRPERSON: The discussion we had
yesterday with Rogers, et cetera, as you know, and I have said it publicly and I
will repeat it here, our whole system is built really around the conventional
broadcasters, who we consider the cornerstone, and we impose on them local
content requirement, drama for protection and also CPE exposure, whatever you
want.
2157 It has worked very
well in the past but their business model is becoming increasingly under
challenge and they have made ‑‑ and you have seen their
submission ‑‑ an elaborate plea for a fee‑for‑carriage,
saying that: In effect, we provide
content that you the BDUs want, that the customer wants, and you are
offering ‑‑ you know, people don't buy your offering just in
order to get specialty channels, they also get it to get a clear, crisp
conventional signal now and digital or HD in the future. Why should we not be paid for it? The compensation that we had in the past of
advertising and income tax benefits was great when we were the principal source
of providing advertising means. Now that
a lot of advertising is done differently, especially over the internet, we need
an additional income source in order to maintain our traditional obligations
under the Broadcasting Act.
2158 I gather you don't
accept this argument and I would like you to elaborate on this.
2159 MR. SMITH: We don't agree. We have made the point in our written
submissions and without wanting to repeat all of the statements that were made
yesterday by the representatives from Rogers, we feel that the broadcasters
concerned simply haven't established that there is a problem to solve here.
2160 We look at their
profitability, we look at the average profitability of distributors in Canada
and we look at our own profitability, which is at the bottom end of the
distributor scale, and we don't think that there is a problem. The advertising revenues are growing, albeit
slowly but they are still growing.
2161 And the
broadcasters need to deal with these issues as they move into the future, just
as other players in the industry are dealing with our challenges, such as we
have a huge transition from standard definition into high definition which
involves huge investment by our shareholders and further defers the point at
which Bell ExpressVu is going to generate any cash for our shareholders, and
yet, we are stepping up to the plate. We
are investing and we are investing in an extra satellite capacity to be able to
carry these services.
2162 And we think the
broadcasters need to evolve their business models as we are evolving ours and
not come to the regulator for a regulatory fix.
2163 MR. BIBIC: Mr. Chairman, at the risk of being
controversial, I would like to address this point of local broadcasters as the
cornerstone, and while I wish them the best and I hope they do well, I am
personally not particularly sympathetic to the challenges they face. We all face them and that is how it goes.
2164 I do understand
the challenge you are facing. It can't
be easy to find the right balance and we struggled with that ourselves when we
put together our proposal.
2165 I think the
problem is that or the difficulty is that the Act when you read it doesn't
actually prescribe a particular amount of local programming as being
necessary. It also does not prescribe or
state that local over‑the‑air broadcasters are entitled to a
guaranteed rate of return. So the Act is
open as to how much local programming is the right amount, either in absolute
terms or in relative terms vis‑à‑vis regional and national
programming.
2166 So in the absence
of that, you are left to make a judgment and I don't think we should
necessarily subscribe to a point of view that while local broadcasters have
been the cornerstone up to now and have done quite well, who knows what kind of
delivery system will become the cornerstone in the future to advance the cause
of Canadian expression, local, regional and national.
2167 So my point being
because they have been the cornerstone and they have done quite well, they are
meeting the objectives of the Act and the system has worked, I am not sure that
there is a need to have fee‑for‑carriage, to stand still in order
for them to meet the current requirements or even to do more. While more would be good, I don't think it
ought to be on the back of fee‑for‑carriage.
2168 THE
CHAIRPERSON: Your present service
ExpressVu, if you offered it without conventional broadcasters, do you think
anybody would buy it?
2169 MR. BIBIC: I am not saying we wouldn't carry it. I do concede that they are doing a good job.
2170 THE
CHAIRPERSON: That is what I mean, they
are an essential part of the broadcasting system. The appeal of ExpressVu or Star Choice or
Rogers Cable or whatever is that they deliver the whole gamut and you pay for
part of the gamut and not the other.
2171 That is the
argument. If you think that argument is
wrong, I am just appealing it, that is what I am being told by the conventional
broadcasters.
2172 MR. BIBIC: What I am challenging is the link. They are an important component of the
broadcasting system and of course we carry them and of course they are watched.
2173 But we are meeting
the objectives of the Act currently with the programming commitments that they
have and that they step up to and that they have the means to deliver, and
there are challenges, and we all face challenges, and there are ways around
those challenges where you need innovation and creativity.
2174 I am challenging
the next step in the logic, which is, well, we are struggling, and therefore,
fee‑for‑carriage.
2175 I mean if I take
CBC's submission from yesterday, anytime there is a shock to the system, fee‑for‑carriage. If there is a recession, fee‑for‑carriage. If labour costs go up, fee‑for‑carriage. If the programming is lousy and advertising
revenues go down, fee‑for‑carriage.
2176 I mean that can't
be the solution to every single problem in the broadcasting industry.
2177 THE
CHAIRPERSON: No, but you are picking a
bad example because CBC, as you know, is a not‑for‑profit
organization, public broadcasters with special responsibilities, et
cetera.
2178 Let's take the CTV
or Global. As I said, I don't think anybody
would subscribe to your service unless you carried those stations and so
therefore, you clearly get a benefit and that is their point. They, of course, get a benefit too because
people get their signal much better, et cetera.
2179 MR. SMITH: Mr. Chairman, you know, I would just like to
remind the Commission that while we don't pay fees to the broadcasters, there
isn't a fee‑for‑carriage at the moment, we incur significant costs
in carrying those services.
2180 We have to fund
the entire platform and fund satellite bandwidth to carry them and these
broadcasters already enjoy significant benefits. They enjoy the benefit of simultaneous
substitution, they enjoy the benefit of must‑carry status and other
benefits by virtue of their status.
2181 We feel that
taking into account that they really haven't demonstrated that they have a
problem here because they are profitable, they are spending increasing amounts
every year on U.S. programming, that this does seem to be that they are crying
wolf and coming after the distribution community for a regulatory fix that just
isn't appropriate and the distribution industry can't afford it either.
2182 THE
CHAIRPERSON: The line of questioning I
had yesterday with Rogers basically said it is just a money grab and what does
the customer get more by a fee‑for‑carriage. My point was, you know, you are assuming that
the fee‑for‑carriage is without strings, it may very well be with
strings.
2183 Would that, in
your view, make the fee‑for‑carriage more acceptable?
2184 MR. SMITH: No, Mr. Chairman. I think that our objections to the fee‑for‑carriage
are fundamental and we just don't feel is appropriate.
2185 If the
broadcasters are given any new source of revenue, wherever it may come from, we
would expect the Commission to take a view as to whether that new source of
revenue should be attached to other obligations such as increased CPE or
increased Cancon.
2186 So I would
certainly divorce the ‑‑ you know, I would have no objection
to the Commission's suggestion that if there is an increase in revenue sources
for the conventional broadcasters that I would expect the Commission to review
their Cancon and CPE obligations. That
would be the sensible thing to do but we still don't agree for fee‑for‑carriage,
I am afraid.
2187 THE
CHAIRPERSON: But yet you feel as a
distribution you are entitled to more income by being allowed to advertise?
2188 MR. SMITH: I think there is advertising inventory in the
market which is being under‑utilized right now, so I think there is an
opportunity for the industry to benefit.
It is a very modest change.
2189 THE
CHAIRPERSON: Yes, but us granting you
that, if we accede to your wishes will undoubtedly mean new streams of revenue
for you?
2190 MR. SMITH: I don't disagree with the Chairman, of
course, but I think the key factor is that it is a very small source of
revenue. We have estimated the total
value of the advertising inventory that we would gain access to if the
Commission accedes to our request to be about $20 million per annum. Now, $20 million per annum is tiny compared
to the size of the advertising pie accessed by the OTA broadcasters.
2191 THE
CHAIRPERSON: Twenty million, that
includes both local avails, community channels and everything?
2192 MR. SMITH: Well, don't forget, for ExpressVu we really
only have the local avails on the U.S. channels. The advertising inventory that Rogers were
referring to yesterday, things like VoD, VoD is not a satellite capability and
we don't have community channels of our own.
2193 THE CHAIRPERSON: What about the targeted advertising that
Rogers was talking about, you know, doing specific inserts targeted ‑‑
you know who your customers are, you must have more or less the same database
that Rogers has as to customers, what they view, et cetera, so the ability to
insert different ads in different programs in order to target different
audiences.
2194 Are you
technically capable of doing it? Rogers
claims they are.
2195 Do you see this is
a potential new source of additional income that could be shared with
broadcasters?
2196 MR. SMITH: Well, I always have to remember though, I
have multiple hats sitting in front of you, Mr. Chairman.
2197 From the point of
view of our ExpressVu satellite business, then the technology does not lend
itself to the same form of dynamic ad insertion that Rogers was describing
yesterday.
2198 Obviously, our
wireline interests in the Aliant TV service would have that capability. I think it is an attractive opportunity and I
would encourage the Commission to certainly be very flexible and not introduce
any barriers that would prevent the introduction of such technology because it
is a good thing, it does increase the value of advertising inventory where it
is available.
2199 On the ExpressVu
platform we don't have that option. The
example that was used yesterday, I think it was a car manufacturer distributing
an advertisement for a car in one locality and a truck in a different
locality. The satellite distribution
carries one signal with the adverts embedded in the stream and practicalities
mean that it is not really feasible to divide the stream up and have different
versions of the ad every 15 minutes.
2200 THE
CHAIRPERSON: But on your IPTV site where
Aliant is quite successful ‑‑
2201 MR. SMITH: It is very feasible and I would like to take
advantage of that opportunity as the technology develops further.
2202 I would agree with
Rogers, I think it is going to take some time to develop and it is not going
to ‑‑ the first versions of this technology are going to be
very simple. They are going to have one
version of the ad in the west and one version of the ad in the east.
2203 But ultimately it
could get down to the stage where you have 20 different versions of a
particular advert and it is targeted by household in the way that I think Mike
Lee was describing yesterday.
2204 THE
CHAIRPERSON: And you share Rogers' view
that this is one way to keep the advertising in the broadcasting system rather
than having it migrate to the internet which obviously is much easier to target
audiences?
2205 MR. SMITH: Yes.
One of the reasons for the migration of advertising away from
conventional television is because conventional television is only targeted to
a certain extent and some of the alternative advertising methodologies that
exist, particularly advertising on the Web, are much more highly targeted. So advertisers can get better bang for their
buck by putting their adverts on different platforms.
2206 If we can increase
the effectiveness of advertising on the television generally, then it is a good
thing. It retains advertising value in
the industry and we would encourage it.
2207 THE
CHAIRPERSON: Okay. CBC yesterday ‑‑ at least
that's how I understood them ‑‑ proposed a broad bargain: give us fee for carriage and let the
distributors have advertising, so a quid pro quo.
2208 Now, we can talk
about the amount of fee and the amount of advertising that the BDUs could do
and where and on what programming, et cetera, but do you see this as sort of a
logical way of balancing things out and having a win‑win situation?
2209 MR. SMITH: No. I
think for our business, the majority of our customers being on ExpressVu and we
don't have access to many of those advertising sources, it isn't a solution and
it doesn't change the fact that we fundamentally disagree with the cause, the
problem that is perceived to cause fee for carriage. We don't think fee for carriage is the right
solution.
2210 THE
CHAIRPERSON: Okay. And on distant signals, you just today said
something categorically different from what Rogers said yesterday. Rogers said distant signal is a DTH
problem. We pay for distant signals.
2211 Are you telling me
you are paying for distant signals, too?
2212 MR. SMITH: Yes.
We have a benefits package, and I will invite Chris to expand upon this.
2213 We have a benefits
package that was negotiated with the Canadian Association of Broadcasters which
provides some cash and services, and the combined value of that is 43 cents per
subscriber per month.
2214 So that is the cost
to us of carrying distant signals.
2215 I just wanted to
correct Rogers, who are probably not particularly familiar with the commercial
arrangements we have.
2216 THE
CHAIRPERSON: Is that more or less than
Rogers is paying?
2217 MR. SMITH: I would have to go back and study Rogers'
testimony I'm afraid.
2218 Something I wish
to point out, Mr. Chairman, is that the negotiations that have taken place
in the past have been between ExpressVu and the CAB and one of the reasons for
that, and one of the reasons ‑‑ and for the same reason we
would encourage the Commission to ask us to go back to the negotiation table
with the CAB and the broadcasters is that the solutions to this are technology
specific.
2219 Rogers made the
point yesterday, quite eloquently, that they have the opportunity to discuss
with the broadcasters the use of their VOD platform to carry I think they
called it companion channels to thereby avoid the distant signal issue.
2220 Clearly satellite
doesn't have that capability. We have
different alternatives and in fact we have negotiated those in the past. And therefore that makes the solution to this
problem, such as it is, broadcaster specific ‑‑ sorry,
distributor specific, and we think therefore that is best dealt with in a
negotiated way rather than by the Commission trying to mandate one solution
which is not going to work for maybe some or all of the distributors concerned.
2221 THE
CHAIRPERSON: I entirely agree with
you. If you can work it out and if we
can stay out of it, that's fine by me.
‑‑‑ Laughter /
Rires
2222 THE
CHAIRPERSON: The CAB will be here and we
will be talking to them about this very issue, et cetera.
2223 But, as I say,
this was news to me when I heard you this morning saying that you are actually
paying.
2224 MR. SMITH: Yes.
2225 THE
CHAIRPERSON: This is an existing
agreement?
2226 MR. SMITH: Yes.
Could I ask Chris to perhaps ‑‑
2227 THE
CHAIRPERSON: Are all existing
carriers ‑‑ do all national stations benefit from this?
2228 MR. SMITH: Could I ask Chris to give us some history to
this because I think it might be useful for the Commission.
2229 Chris...?
2230 MR. FRANK: The agreement that you speak of, Mr.
Chairman, is expired but it is still in effect and we are awaiting the
opportunity to sit down and renegotiate this deal.
2231 As Gary said, we
led the past negotiations and drove to a solution with the CAB. It is the second comprehensive arrangement
for distant signals that we have entered into during our history. I think that we have been forthright and
absolutely in earnest in these negotiations, and I think that the solutions
that we have come up with are good for both sides.
2232 Ideal for both
sides? Probably not. But in the ebb and flow of discussion, a
reasonable deal.
2233 The issue of
payment, the last deal required us to add some 25 new services. That is approximately 2‑1/2
transponders. Those are transponders
that we cleared off specifically for these stations, and I think both parties
agree that we wouldn't ordinarily carry those services. It included new services, stations from large
groups and the majority from small, independent groups, which at the time the
Commission was very, very concerned about.
2234 A companion piece
of the deal set up a fund for local programming for those small independent
services.
2235 So if you look at
the costs associated with those specific transponders, which are dedicated to
these incremental channels, if you look at the backhaul costs associated, the
uplinking and encoding costs, you drive to the 43 cents that Gary was talking
about.
2236 THE
CHAIRPERSON: Is this agreement only
between you and the CAB or does it also include Star Choice?
2237 MR. FRANK: The deal was originally struck, sir, between
ExpressVu and the CAB. It came to the
CRTC for approval and it was modified slightly by the CRTC. As a result, it was an arrangement that by
regulatory requirement affected both DTH companies.
2238 THE
CHAIRPERSON: Okay. Back to distant signal, not distant signal,
fee for carriage. I know your dislike
for it, and I also read your submission that you don't believe much in the
studies, the economic studies done by CTV and Global.
2239 What would happen,
do you think, if we did propose a fee for carriage? What would be the impact for ExpressVu?
2240 Let's say for
argument sake, take any figure that has been floating around, 50 cents per
signal, et cetera.
2241 MR. SMITH: Well, I would caveat my answer by hoping that
we are talking about hypothetical situations here. But given that, if we were to be asked to pay
a fee for carriage of the local services, we would need to pass that on to our
subscribers in some form.
2242 The profitability
of ExpressVu is not high. As I have
mentioned in my opening statement, we still haven't reached the stage of being
cash flow positive even after 10 years.
So we have less capability to absorb any price increase or costs
incurred upon us compared to any other distributor.
2243 We also don't have
any offsetting interests in any broadcaster groups. Rogers yesterday, they have the Citytv
services which would benefit from this, so they have some degree of offset
whereas we have no such offset in ExpressVu.
2244 So we would have
no choice but to pass this on to our subscribers, and we would think very long
and hard about how to do that.
2245 I wanted to take
an opportunity to expand upon some of the economic issues that Rogers were
explaining yesterday, because if the fee were to be imposed at, say, $1.00, the
total cost to ExpressVu was $1.00, that doesn't mean that we would only pass
$1.00 through to customers.
2246 I wanted to
explain why that is, because it is quite important. When we undertake a price increase for any
reason, we expect a certain number of customers to churn from the platform, to
leave the platform, and we also expect some customers to choose to subscribe to
less programming of a discretionary nature.
So they will spin down and consume less specialty services.
2247 We also expect to
have to give some customers what we call satisfaction credits. They phone up, they complain about the price
increase and we manage to persuade them to stay as a customer by perhaps giving
them a small discount for a period of time.
2248 When you take into
account the amount of the price increase times the number of customers that it
applies to, but then take off the loss of revenue associated with churned
customers, customers that you may be giving satisfaction credits to and
customers that actually choose to spin down and buy less, the net effect of the
price increase is significantly less than the actual headline price increase.
2249 Now, to reinforce
this point, if you have looked at ExpressVu's financial results for the last
two or three years, you will see that we have successfully grown our average
revenue per user, our ARPU, every year, but the majority of that ‑‑
and we have also, if you have been following the market, you have seen that we
have applied price increases. To an
uninformed observer it would look like we generated those ARPU increases from
the price increases.
2250 The reality is
most of the ARPU increases that we generated have come from selling more
programming to customers. We have been
very successful about persuading customers to buy HD services and to buy movie
services and all of the other discretionary theme packs we carry. That has accounted for the majority of our
ARPU increase, and the price increases we have applied have only accounted for
maybe a third of it.
2251 Now, that means
that if we were to have a fee of, in my example, $1.00 applied by the
Commission for fee for carriage, and then it is likely that we would have to
look to a larger number than that to pass on to subscribers just to keep
ourselves in the same position.
2252 I'm sure that
given the opportunity, Rogers and the other distributors will tell you exactly
the same. This is not unique to
ExpressVu. This is just the economics of
a distribution business.
2253 THE
CHAIRPERSON: I understand the
economics. I'm not too sure I think the
consumer behaviour will necessarily be what you predict it is.
2254 I mean, you must
have had price increases in the past and you must have churn rates and seen
what has happened when you raised your fees in the past.
2255 MR. SMITH: We very much ‑‑
2256 THE
CHAIRPERSON: Can you file those with us
on a confidential basis? I would like to
see where ‑‑ you know, it is one thing to say if we increase
by $1.00 and we pass it on to consumers, we will lose 20 per cent, et
cetera. Since you have empirical
evidence in the past of what happened when you had price increases, you know, I
would like to see in effect what the sensitivity of consumers is to that.
2257 MR. SMITH: We could certainly file some information on a
confidential basis with the Commission.
Obviously it is very commercially sensitive information.
2258 THE
CHAIRPERSON: Obviously on a confidential
basis.
2259 MR. SMITH: But yes, that would be possible and we can do
that as part of the reply round.
2260 THE
CHAIRPERSON: Okay. Thank you.
2261 Since I was the
lead questioner for you, I think those are my key questions, but I'm sure my
colleagues have a lot of other questions.
2262 Michel...?
2263 COMMISSIONER
ARPIN: Thank you very much, Mr.
Chairman.
2264 While we are on
the topic of distant signal, could you tell the Commission how you have arrived
at 43 cents? Yesterday we heard the
number 50 cents and now you say that the real number is 43 cents.
2265 Is it a matter of
negotiation or was it based on some calculation of some sort?
2266 MR. SMITH: As Chris described, the 43 cents is the
total cost to ExpressVu of a package of measures, which includes contribution
to funds and expenditure on services that we provided as a result of the
negotiation that took place last time with the CAB.
2267 The outcome of the
current negotiation is likely to be different and I wouldn't like to prejudge
what that outcome should be because there are many factors.
2268 Rogers, for
example, would come to the table with companion channels on VOD. We would come to the table with the tools
that we have in our armoury to discuss with the CAB and hopefully reach a
resolution.
2269 COMMISSIONER
ARPIN: But still looking forward, so
what you are saying is that the 43 cents is the cost to ExpressVu. It is not necessarily ‑‑ the
43 cents is not necessarily the money that is paid to this CAB?
2270 MR. SMITH: No, it's a combination of funding for a fund
and services which we provide.
2271 Chris, do you want
to expand on that?
2272 MR. BIBIC: I believe, Vice‑Chair, it is a per‑subscriber
equivalent of the totality of the compensation we provide to the broadcasters.
2273 COMMISSIONER
ARPIN: Yes, that's what I
understood. But at the end of the day,
how much money will the CAB get on a per‑subscriber basis?
2274 MR. SMITH: I must say just before we answer that
question, Mr. Commissioner, the way we think about this is we have a package of
measures that adds up to several million dollars a year, and yesterday when
Rogers were quoting numbers we did some back‑of‑the‑envelope
calculations to get to the equivalent cost per subscriber to inform the
Commission.
2275 I think we could
take away the details and if the details of this arrangement aren't familiar to
the Commission, we could file them as part of our reply round so that the
Commission is fully informed.
2276 COMMISSIONER
ARPIN: I think if you could file them,
we would appreciate it because obviously we know that you are looking to have
a ‑‑ I know that parties are awaiting the outcome of this
public hearing before entering into renegotiation of these agreements.
2277 Am I right?
2278 MR. SMITH: Yes.
2279 MR. FRANK: The key feature, Commissioner Arpin, is that
the costs that we ascribe to this per‑subscriber amount are 100 per cent
causally related to the arrangement we conducted with the CAB, and I think that
the decision which approved it acknowledged that these were additional costs
over and above what we would typically do.
2280 So we are bringing
in‑kind and cash to the table to solve a problem that is difficult for
both sides.
2281 If I might just
for a moment correct my boss, the fund was not included in that particular
calculation. Very important to note
because the fund of course is "public monies". It comes out of our 5 per cent and it was
something that we offered to provide the small local independent broadcasters
with an opportunity to create new local programming so they could be more
competitive in their markets.
2282 COMMISSIONER
ARPIN: But that is an existing fund to
the 43 cents.
2283 MR. FRANK: Yes, it is.
That is the operative point.
2284 COMMISSIONER
ARPIN: Now, in reading your application
and your submission, particularly when I reviewed the CMRI study, I noted that
one of their conclusions was that:
"The proliferation of distant
out of market stations has declined significantly in English Canada..."
(As read)
2285 And it goes on
saying that to some extent there is no significant impact of distant signal.
2286 Now, that is a
contrary view to what is said by the broadcasters who are claiming that it is a
big issue. They are unable to monetize
their out of market tuning.
2287 Could you explain
to me how you did arrive at a very, very different conclusion than the
broadcasters are arriving at?
2288 MR. SMITH: Well, Commissioner Arpin, we have with us
today Barry Kiefl who is very, very familiar with the subject matter, so I will
hand over to Barry to respond in detail.
2289 I think my
analysis of this as the sort of business owner of ExpressVu is that there is
actually quite strong alignment between our assessments and the broadcasters'
assessments, except for a few key differences, which I have reviewed in detail
with Barry and I think we can summarize for you quickly, that will highlight
why we feel that we are right and they are wrong, quite frankly.
2290 Barry, over to
you.
2291 MR. KIEFL: Thanks very much, Gary.
2292 The CAB and CTV
CanWest did two separate studies, Mr. Commissioner. The first study for CTV CanWest was a study
which grossly exaggerated the impact. I
think the reason why was that included in their measure of distant signal viewing
was all of the old analog U.S. stations and old analog Canadian stations that
allowed distribution across Canada.
2293 They came out with
a number of ‑‑ before it was significantly reduced by a factor
of sellout rates, their first number was over $400 million, which is roughly
equivalent to about half of the total advertising revenue of CTV or CanWest.
2294 So it was a number
which I couldn't understand and in fact the study didn't have any details. It didn't explain what markets were studied,
what stations were actually analyzed. It
didn't provide any information whatsoever as to how the study was conducted.
2295 The second study
for CAB, also done by the same consulting firm, Armstrong Consulting, actually
used a methodology that was very similar to the CMRI methodology. It looked at just viewing of distant signals
in the digital environment; that is, in DTH homes or in digital cable
homes. The previous study didn't seem to
do that, the other CTV CanWest study.
2296 So that in effect
the second study mirrored what was done by CMRI, by myself.
2297 The process was
basically very simple. We take all of
the markets in Canada, isolate out all of the distant signal viewing in DTH and
digital cable homes and then apply a revenue equivalents of that based on some
factors that have been well established in the industry.
2298 The revenue
equivalents, basically if you looked at the CMRI study and the CAB Armstrong
study, would come out to roughly the same number. There isn't that much of a difference. The only real difference is that Armstrong
Consulting failed to recognize that there was indeed a great deal of
monetization going on in distant signal viewing.
2299 I went to the ACA,
the Association of Canadian Advertisers, and to representatives of the Canadian
Media Directors Council, looked at TVB data, trends in network revenue and
local revenue in television business and talked to a number of individual ad
agencies, a number of outside sources.
2300 I will note, by
the way, that in neither of the Armstrong Consulting studies is any outside
source other than the broadcasters themselves referred to.
2301 I went to the
industry representatives who are responsible for buying the airtime on
conventional broadcasting and they confirmed that one key element of distant
signal viewing was indeed being monetized.
And that is what is called network advertising, pure network
advertising.
2302 When an advertiser
buys an ad in Desperate Housewives or the Super Bowl when they want to reach
the entire country, they pay a network rate and that network advertising is in
fact completely monetized for all intents and purposes in distant signal
viewing.
2303 It doesn't matter
to the advertiser or to the agency that has made the buy that a person has
watched the Super Bowl on a distant signal or a local signal or watched
Desperate Housewives on a distant signal or a local signal.
2304 I ran my study by
Sunni Boot, who is probably the most noted advertising agency head in Canada,
and she confirmed in correspondence with me that network buys of course have
the entire audience in distant signal viewing.
And the ACA said something quite similar in correspondence that they
shared with me. Those viewers are being
counted, credited, valued and paid for.
2305 So I think it is
basically unequivocal. It is not just my
opinion; it is the information gathered from all industry sources that there
has been a monetization of distant signal viewing.
2306 The question
becomes I guess how much distant signal viewing ‑‑ I'm sorry
if I'm going on too long here, but please cut me off if it is too long.
2307 The question
becomes: How much distant signal viewing
is being monetized?
2308 I used a very low
estimate of 30 per cent. That was based
on a number of different sources. CBC
have said that about 50 per cent of their advertising revenue is derived from
network advertising. Armstrong
Consulting in his study done two years ago claimed that it was somewhere
between 22 and 44 per cent.
2309 By sheer
coincidence ‑‑ well, maybe it is not just a coincidence, CTV
indicated in their submission on January 25th, before my study was filed, or
the same day my study was filed, that 30 per cent ‑‑ exactly
the same number that I used as a minimum ‑‑ of their revenue
is derived from network advertising.
2310 I think what the
difference is therefore is that the CAB have failed to recognize that there is
some monetization. And my interpretation
of what they have been saying all along when they repeat in their submission and
in the CTV CanWest submission that they are not monetizing, I think what they
are trying to say is that the local station isn't monetizing some of this
viewing, but in fact other operators ‑‑
2311 COMMISSIONER
ARPIN: So what you are saying is the
network is monetizing, at least through the network sales, and that represents
30 per cent of their total ‑‑ not the monetizing, but the
network sales. It's a significant
portion.
2312 So that allows you
to conclude that it is marginal, it could even be positive.
2313 MR. KIEFL: It could even be positive and in fact I think
it is probably very slightly negative.
You know, my best guesstimate would be that maybe on the English side it
is in the single‑digit million dollar figure and on the French side,
because of the way the French broadcasters sell the Québec market, it is
probably about zero.
2314 MR. SMITH: Mr. Commissioner, I mean clearly the
broadcasters have a different position, but Barry's analysis is very thorough
and, as he has pointed out, he has consulted external sources which the other
broadcasters haven't. So we have a great
deal of faith in Barry's position on this.
2315 But even given
that, in the past settlements we have negotiated settlements when we have given
the broadcasters pretty close to Barry's worst‑case in these cases, to
give them benefits and give them services to compensate them for the worst case
of the situation.
2316 What we would like
out of this hearing is an instruction from the Commission to the parties
involved in this dispute to go away and try to resolve it again, as we have
done in the past, because it has worked in the past and it can work again.
2317 I just wanted
to ‑‑
2318 COMMISSIONER
ARPIN: I will say that if you want to
initiate negotiations right now, we don't have any problem with that.
‑‑‑ Laughter /
Rires
2319 COMMISSIONER
ARPIN: We prefer negotiated settlements
to a decision made by the Commission, and I'm sure the broadcasters do prefer a
negotiated settlement as well.
2320 MR. SMITH: Well, I think certainly the broadcasters have
deferred entering into negotiations pending this hearing, so I think they were
hoping for a regulatory fix. But we
would encourage you to avoid that and ask us to go back to the table.
2321 We do have one
further suggestion relating to the negotiation, and that is that if the
negotiations reach a point where we have not reached agreement, we would be
happy, as one of the key distributors involved in this issue, to abide by the
decision of arbitration, so effectively accept binding arbitration as an
ultimate resolution to this issue, probably combined with a referral back to
the Commission to ratify whatever the arbitrator decides.
2322 So the Commission
gets an opportunity to comment.
2323 Mirko, do you want
to expand on that point?
2324 MR. BIBIC: I was just going to add, Mr. Vice‑Chairman,
that the direction in paragraph 38 of the TV Policy decision from last year
seemed to us to make good sense, which is go negotiate and here are the
principles that you should take into account with respect to the negotiation.
2325 I would add what
Gary added to that, simply if we can't reach an agreement through those
negotiations based on these principles, let's arbitrate.
2326 MR. SMITH: Our customers have been enjoying distant
signals for 10 years and even the Chairman yesterday admitted that, you know,
the Chairman likes distant signals and many of our customers do as well.
2327 So I don't think
this is a case of us taking away access to distant signals. That would be a negative for our
customers. This is all about the commercial
negotiation of any compensation arrangements.
2328 COMMISSIONER
ARPIN: I understand from an earlier
reply that currently your distant signals are offered on basic to all your
subscribers.
2329 What will happen
if they were to be offered in a package for an extra cost? Will they still be as attractive?
2330 MR. SMITH: Well, I think because they are currently
contained within basic, the customers that enjoy those services would see that
as being a negative. We would have to
take a judgment call as to how many customers would subscribe to distant
signals and take into account the number of customers that would not like the
change and churn or spin down as a result, and price those signals at a level
which would keep us, you know, neutral.
2331 That would be
unnecessary at the moment, as far as I ‑‑ it is an unnecessary
encumbrance on my business model at the moment.
So I would prefer to retain the ability to keep the signals in basic.
2332 COMMISSIONER
ARPIN: In an earlier reply Mr. Frank
told us that currently you are offering nine CBC, nine CTV and nine Global
signals. On the French side how many
signals you are offering to TVA, TQS?
Radio‑Canada you said six already.
2333 MR. FRANK: Yes.
It's five each for TVA and TQS to accompany the six for Radio‑Canada.
2334 I might add that
these are owned and operated, owned by the individual networks. We do carry in addition a number of
affiliates to CBC, Radio‑Canada and some of the privates.
2335 COMMISSIONER
ARPIN: So those are the owned and
operated?
2336 MR. FRANK: Yes.
2337 COMMISSIONER
ARPIN: That also applies to Radio‑Canada?
2338 MR. FRANK: Yes, it does.
We have private affiliates who operate it yes, sir.
2339 COMMISSIONER
ARPIN: On top of that you have private
affiliates.
2340 Now, I noted in
your ‑‑ that is something Mr. Lafrance raised yesterday when
he appeared on behalf of Radio‑Canada.
I noted in your reply that while you are offering Radio‑Canada six
signals from Radio‑Canada, you have none from Ontario. You don't have one neither from Toronto nor
Ottawa.
2341 MR. FRANK: That's correct.
‑‑‑ Background
noise / Bruit de fond
2342 MR. FRANK: Somebody is sending me a coded message. Not now, Scotty.
‑‑‑ Laughter /
Rires
2343 MR. FRANK: Radio‑Canada was very keen to get an
additional service in Quebec, as I said earlier, and we consulted with Radio‑Canada
and effectively took their choice of Quebec City.
2344 Now, what we have
offered Radio‑Canada in the Outaouais is the opportunity for them to have
a dedicated channel, and on that dedicated channel on a part‑time basis
we would carry all of their local and regional programming, including news,
weather and sports.
2345 This is a concept
that we originated a number of years ago.
We applied to the Commission for permission to do this and the
Commission embraced the idea, gave us permission. We have been attempting to sell this idea to
broadcasters because, as Gary said, we simply can't carry all of the local
services coast to coast, otherwise we would become a direct to home television
system which was all about local TV and not about specialty and pay.
2346 I noted the
Chairman's question a little while ago about the importance of local
television, and our panel has acknowledged the importance of local
television. But we need to emphasize the
importance of specialty and pay as well.
We have to be competitive in the Canadian marketplace. We don't have an infinite supply capacity and
Canadians are, I think, indicating or are choosing with their wallets to buy
more and more specialty and pay services.
So if we don't have a balanced service, as I said, we won't be
competitive.
2347 So back to this
issue of partial channels, it is a rather innovative, I think, solution, a
rather elegant solution to providing local TV from coast to coast, providing at
least partial channel service for local TV that we simply don't have room for.
2348 COMMISSIONER
ARPIN: The issue of capacity that you
just described, will it be fixed down the road when you are going to be
launching new satellites or is it...
2349 MR. SMITH: No.
You will hear later I think from the satellite providers ‑‑
I believe Telesat are testifying at this hearing ‑‑ that
Canada is in a fortunate position and has plenty of orbital locations and slots
and spectrum, et cetera, for satellite distribution of television signals. But unfortunately the economics is such that
it wouldn't make sense for a business like ExpressVu or Star Choice ‑‑
I'm sure they are in the same position although they can speak for
themselves ‑‑ to carry all local signals in a market like
Canada. The market is not big enough to
carry the overhead of having to carry local into local on a satellite platform.
2350 Satellite
businesses across the world generally become commercially viable at a scale of
two or three million households, and the Canadian market just doesn't sustain
that for satellite operators.
2351 So it is
challenging, Mr. Commissioner, and I think what we have achieved in Canada
through the good work that Chris has done over the last 10 years is we have
achieved a good compromise. You know, we
carry 75 signals out of the available local market of I think it is 130 in
SD. Is that right, Chris?
2352 So we are about 50
or 60 signals we don't carry. But across
those 75 signals that we do carry, we are probably serving ‑‑
giving local content to 85 per cent of our customers because, don't forget,
there is enormous customer concentration in the big urban centers.
2353 So we are already
providing a substantial local service within the economic constraints of the
technology that we use, and we think it is healthy for Canada to have that
service that we have ended up with.
2354 COMMISSIONER
ARPIN: I have a few questions for you on
satellite relay distribution licences.
2355 I heard Mr. Bibic
saying in his principle one that basic service preponderance, relaxation of
genre exclusivity, and then for the rest they rely increasingly on the
marketplace.
2356 Are you suggesting
that the Commission exempt totally or remove itself from the regulating SRDUs?
‑‑‑ Pause
2357 MR. SMITH: My colleague tells me yes is the answer. I'm sorry, I am not prepared on that
particular question, Mr. Commissioner.
2358 COMMISSIONER
ARPIN: Well, I think if the answer is
yes, there is no further questions.
‑‑‑ Laughter /
Rires
2359 MR. ELDER: Well, I think the answer was yes in that
we ‑‑ the way that the technology and the marketplace has
evolved, that there was competition amongst SRDUs, that there was no real
problem here, there was nothing that required Commission regulation.
2360 COMMISSIONER
ARPIN: Thank you.
2361 Thank you very
much, Mr. Chairman.
2362 THE
CHAIRPERSON: Thank you.
2363 One little
question I forgot to ask you.
2364 In your summary
pages, which I think by the way was an excellent idea of putting in your
submission where you stand on everything.
On page 12 on "Community Channels" you say:
"DTH should have opportunity to
provide a form of community programming."
2365 Can you elaborate
on what you are hinting at here?
2366 MR. SMITH: Yes.
Chris, who wants this one? Chris?
2367 MR. FRANK: The opportunity to have a Community Channel
is one that we have wanted for some period of time. It offers a tremendous marketing opportunity. We watch our cable competitors with envy as
they are able to basically push their brand through their Community Channel.
2368 It is a great
opportunity so we would welcome that opportunity.
2369 In the
alternative, and to your challenge of yesterday about what can we do for local
programming, in the alternative you will note that cable currently spends about
two points of its 5 per cent contribution to local programming to the Community
Channel.
2370 We don't have that
opportunity so in the alternative we would propose creating a fund for local
broadcasters across the country for new incremental television programming,
thereby allowing additional resources to be put into this very important part
of the business.
2371 THE
CHAIRPERSON: Okay. That I understand. But you are not thinking of ExpressVu‑owned
community channels. When your community
is the country, I don't see how you would do this.
2372 MR. FRANK: Well, we have ideas and we were hoping that
we could come out of this hearing, following the Dunbar‑Leblanc
recommendation, that you would accept proposals for Community Channel for DTH,
let us explain to you why it is a good idea and basically endorse the principle
and then leave it up to us to fill in the blanks.
2373 THE
CHAIRPERSON: You have the technological
capacity to do that?
2374 MR. FRANK: Well, I think you are right. At 10,000 feet, it would be a community of
communities approach.
2375 THE
CHAIRPERSON: Okay.
2376 MR. FRANK: It is a wonderful opportunity.
2377 But as I said, in
the alternative, the opportunity as part of the negotiations with the
broadcasters, if some of the value we might be able to bring to the table is
this 2 per cent of our gross revenues into a fund, specifically earmarked for
incremental new programming.
2378 THE
CHAIRPERSON: Okay. Thank you.
2379 Len...?
2380 COMMISSIONER
KATZ: I have a number of questions, Mr.
Chairman. I'm just wondering whether you
want to take a break now or just continue through?
2381 THE
CHAIRPERSON: Okay. The consensus is we will take a 10‑minute
break. Thank you.
2382 THE
SECRETARY: Excuse me. I would ask that if there is a representative
of Allarco Entertainment in the room, if they could please come and see me.
2383 Thank you.
‑‑‑ Upon recessing
at 1038 / Suspension à 1038
‑‑‑ Upon resuming
at 1054 / Reprise à 1054
2384 THE
CHAIRPERSON: Okay, Len, you had a question.
2385 COMMISSIONER KATZ:
Yes. Thank you, Mr. Chairman.
2386 I just want to
follow up on one item that Vice Chairman Arpin had a response to before we
broke, and that was the statement that Bell's position is that the SRDU
business should be deregulated because it is competition.
2387 How many
competitors are there in this business?
2388 MR. FRANK: In the SRDU business, there are two main
players. Well, one main, one very large
player, Shaw. And ExpressVu has a
licence.
2389 We have a small
chunk of the market.
2390 COMMISSIONER KATZ:
And you are advocating that in light of that the market is sufficiently
competitive to allow for no regulatory oversight or no approvals?
2391 MR. FRANK: I think
we are asking for exemption, Commissioner Katz.
And presumably that would come with certain conditions.
2392 COMMISSIONER KATZ:
Okay.
2393 I am going to try
to follow your submissions this morning, so that we can try to flow through
this.
2394 And I think this
question is to Mr. Bibic.
2395 In your principle one,
you talk about the basic service. And
then later on in that section you talk about the BDUs remaining free to
customize their basic package, which I guess is a basic plus.
2396 Should there be a
basic and a basic plus type of philosophy?
2397 MR. SMITH: Our
proposition is that we believe that the Commission could regulate that basic
must include a minimum of the services we proposed but it would be up to the
discretion of the distributors to add whatever services they feel are
appropriate to a basic package for their customers.
2398 We feel that the
distributors in Canada have demonstrated through their actions that we are
capable of bringing, you know, a healthy range of different basic packages to
the market.
2399 We have a very
different package to Rogers, to Star Choice and to our other competitors, and
we are giving consumer choice.
2400 But we are also
giving customers, you know, a low‑end entry point, which works for
everybody.
2401 And we have to
bear in mind that customers that don't wish to pay for a television service
from one of the distributors will from 2011 have, you know, crystal‑clear
digital, terrestrial, over‑the‑air services to enjoy.
2402 So, you know,
there is no ‑‑ we don't think there is a market requirement
for a low‑end regulated basic package that is constrained to a small
amount of services.
2403 COMMISSIONER KATZ:
So what is the significant of a basic service if, in fact, that basic service
is not a package that is available in the open market to consumers?
2404 MR. BIBIC: The
philosophy, Vice Chairman Katz, is that every BDU must have a basic. Every BDU would be free to customize its
basic package as it sees fit to respond to consumer needs and respond to
competition.
2405 Bud every basic
package offered by every BDU would have to contain the minimum requirements
imposed by the Commission which we outlined at the beginning of my portion of
the opening statement.
2406 COMMISSIONER
KATZ: So if the subscriber just wanted
the basic package and one multi‑channel program because they are of
ethnic origin, they couldn't get that.
They would have to buy the basic, as you have defined it, and then buy
from there?
2407 MR. SMITH: I would remind the Commissioner that the
distributors like ourselves and the cable companies and the other satellite
cable company, we are in the business of creating packages and creating a
combination of services in a basic tier and then a series of optional extras,
either tiers in the old analog world or theme packs in our world, which create
a wide range of offerings to suit customer demand, but also meeting the
business imperatives of the distributor itself.
2408 The way that the
market has evolved, we think it has created a wide range of different options
for customers to buy and it works for consumers. They voted with their wallets and with their
feet by subscribing to our service and to our competitors' services.
2409 We are just not
sure there is any reason for the Commission to try to shape the market any more
than it is today because it is working.
2410 MR. BIBIC: A key point ‑‑ my apologies,
Vice‑Chairman Katz. A key point to
add to Gary's answer is that a very, very, very small number of Bell ExpressVu
subscribers subscribe to our basic package only. So the way we have constructed our basic package
has not been a problem for our customers and in fact they have used it as the
launching pad into subscribing to discretionary services as well, the vast
majority of them.
2411 COMMISSIONER
KATZ: And I think that is good and I
think that is healthy. The only question
I have is there are two or three choices out in the marketplace, and if this
basic package becomes a basic‑plus package ‑‑ and, as we
heard yesterday, the Rogers basic package today is anywhere from 39 to 63
channels depending on how you count it, I guess. It is a bit more than just basic for the
basic consumer and they are paying in the $30 range for service, for a package
of services.
2412 The question is
whether there is a need to sort or provide a more basic service for those people
that need essentially local news, local sports, those things that we defined to
be 9(1)(h) obligations, and then anything else that they won at their
discretion.
2413 MR. SMITH: I think, you know, the Commissioner can be
assured that if Rogers were to ‑‑ taking Rogers as an example
and it would apply to any distributor.
If Rogers were to increase the number of channels in their basic pack
and increase the price such that it becomes less and less affordable and therefore
create access restrictions, then you know that is an opportunity for other
distributors such as ourselves and Star Choice to step in there with a lower
priced package with a more limited range of channels.
2414 I think we would
firmly recommend that the Commission rely on Mirko's principle number two, the
marketplace, to ensure that there is a low‑priced package available
within the market.
2415 I would also just
come back to the point I have made already that from 2011 the OTA broadcasters,
which are carrying a lot of this local news content that you are referring to,
will be carried in digital terrestrial, you know, digital, crystal‑clear
quality and it will be increasingly competitive for our services.
2416 So I would
envisage that distributors are going to be forced to provide smaller and
smaller basic packages.
2417 MR. BIBIC: I would add two parts to that.
2418 One is that
certainly there is no evidence that I can see that indicates there is a problem
that needs to be fixed here with this form of regulation which we don't have
today.
2419 And two, a fix
like the one we are debating now would have an impact on the economics of the
BDU business. So as the Commission, you
would have to kind of consider that part of the equation as well.
2420 COMMISSIONER
KATZ: No, certainly. I'm just questioning, I guess, the fact that
there are three of you in the marketplace right now, two DTH and one local BDU
in any market. What incentive do any one
of you have to provide a more basic lower‑priced package to consumers
unless there is increased demand and the business economics works for you?
2421 If the business
economics doesn't work for you, as you have correctly said, then it is not
going to be done.
2422 And I'm just
questioning from a consumer perspective, if consumers need to have a more basic
entry‑level package than a 39 or 63‑channel package?
2423 MR. SMITH: I think we need subscribers so consumers will
determine. And if we find that we can't
win enough subscribers in the market without offering lower‑end packages,
then that would drive us to offer those low‑end packages. At the moment that isn't a problem.
2424 As I have said to
this hearing earlier on, the majority of our customers ‑‑ you
know, we have been very successful about up‑selling our customers to buy
more Canadian programming and more programming of all types, and our ARPU is
not similar to Rogers, which they stated yesterday was $56, which is way higher
than the sort of minimum services that you were describing.
2425 When in the past
we have had very low‑priced services we have very, very few subscribers
to those packages, very, very few. We're
talking 10 to 50,000 subscribers out of 1.8 million.
2426 I just don't see
the market need for a low‑end package, particularly bearing in mind that
there is a terrestrial alternative for people who really don't want to pay.
2427 MR. BIBIC: There is a premise in the question as well
which relates to the fact that there are three distributors in each local
market. I think three is good. I wouldn't measure competition by virtue of
just counting how many competitors there are.
The market is competitive and we are always seeking to differentiate
ourselves. So I think there is an issue
there with the premise of the question as well.
2428 MR. SMITH: I think you also have to consider the addition
of telco TV. The telcos in Canada,
including ourselves, are launching telecommunications‑based, wireline‑based
distributors as well which are adding a third or fourth competitor into the
market.
2429 COMMISSIONER
KATZ: Point well taken.
2430 THE
CHAIRPERSON: I only asked you about
Freesat. If I understood you, your
Freesat would be, in effect, local TV past 2011 via your services.
2431 Does a Freesat
customer have to buy the basic package too or could he just say I am in Moose
Jaw. In Moose Jaw what I got over my
rabbit ears in the past I will now get it via your equipment?
2432 MR. SMITH: Correct.
There is no requirement for any purchase, for any purchase of a
subscription. They do have to buy
reception equipment, but that's a one‑off purchase.
2433 THE
CHAIRPERSON: So that will be a partial
answer to Mr. Katz' question, somebody who basically just wants his local TV
could get it from you without buying your basic package?
2434 MR. SMITH: Yes.
We think it is a particularly good solution for distribution of high
definition services because they are hugely bandwidth intensive, and I think
the industry as a whole is facing a huge bill for upgrading and developing
digital terrestrial transmission towers to carry HD services across the whole of
Canada. And satellite is a perfect
solution.
2435 So we are happy to
bring that to the table. It is not
free. We have to enter into commercial
arrangements with the broadcasters to carry some of the cost. It is a good solution for the industry to give
the consumers in Canada that lifeline service without being forced to subscribe
to a TV provider.
2436 COMMISSIONER
KATZ: Would there be any limits to where
Freesat would be offered or is it urban and rural across Canada?
2437 MR. SMITH: I mean the technology is nationwide. So it would be very much up to, you know, the
discussions with the broadcasters to see what they want to achieve.
2438 We think it is
quite likely that the broadcasters will want to build terrestrial distribution
technology in the major urban centers because it is economic to do so. They get very good bang for their buck by
putting a transmission tower in the middle of Toronto, but they don't get very
good bang for their buck by putting a transmission tower in many of the smaller
communities. And that is where satellite
really, really does deliver a good added value service.
2439 MR. FRANK: Gary, could I just add to reinforce something
that you said a few minutes ago?
2440 We, in our 10‑year
experience, have had a lifeline basic service, just essentially all Canadian
and focused on the OTA networks. The
pick‑up we had for that service alone was very, very small, de minimis.
2441 MR. SMITH: Do you remember the numbers?
2442 MR. FRANK: I don't, no, but it was ‑‑
the idea was to provide a quick jump‑off point, but nobody seized on it
per se.
2443 COMMISSIONER
KATZ: Okay. Thank you.
2444 In the subsequent
bullet, still on that page 2, principle one, the last sentence says:
"The reality is that BDUs are
motivated to carry a broad range of Canadian services to meet consumer
demand."
2445 I have no doubt
that they are motivated to do it, but I'm sure that there are some checks and
balances and some economics in the process as well.
2446 How do you decide
who you carry and who you drop? You have
some experience in the past, I think, where you have dropped a couple of
programmers as well.
2447 MR. SMITH: Over the last two or three years ‑‑
we could get the exact data for the Commission ‑‑ I think we
have launched probably 50 or 60 services and we have probably dropped three or
four.
2448 So I wouldn't want
to Commission to go away with the impression that we are, you know, slashing
and burning at the Canadian broadcasters because that certainly is not true.
2449 The way we do this
is we assess the attractiveness of the signals to our subscribers. We take a view as to whether it is a known
brand, whether it is a good quality programming, whether it is going to
generate reasonable viewership, whether it is going to attract new subscribers
into the system, whether it is going to attract new opportunities for us to up‑sell,
to persuade existing customers to buy this new product we are adding. And then we offset that against the costs of
carriage of that service; so the cost of the bandwidth that they absorb, the
cost of servicing and the costs associated with, you know, developing the theme
packs, et cetera, to cover that service.
2450 We make a
decision, you know, taking into account available capacity, as to whether to
launch that service. And as a result of
those sorts of calculations we have launched services like the high fidelity
channels.
2451 As the gentleman
from Rogers said yesterday, we have taken the lead in carrying all four high
fidelity channels and that is causing our competitors to carry those as well.
2452 We were at the
forefront of the Commission's hearings relating to the introduction of a new
pay‑TV service in Canada, as a result of which the Allarco licence was
granted. We promoted that because we
believe in adding content.
2453 That is the
reason, you know, we have ended up with the business model we have.
2454 COMMISSIONER
KATZ: Do prospective Category 2
providers understand what you are looking for and what the obligations that you
are seeking from them are, or are they somewhat discretionary; that you do them
on a case‑by‑case basis?
2455 MR. SMITH: Yes, we do it on a case‑by‑case
basis, Commissioner, because the circumstances are continuously changing. We encourage broadcasters to come up with,
you know, innovative programming proposals that fill gaps in the market or
provided competition where there was no competition or bring added value to the
system, because that is where we generate benefit, by having something new on
the shelves to sell which isn't just duplicative or isn't just substitution for
something that already exists.
2456 So it is very
much, you know, there is a willing audience here for broadcasters to bring new
services to us. There are real
constraints. We have capacity
constraints and we have capacity growth steps, which mean that sometimes we
have greater capability to carry new services than we do at other times because
of the capacity constraints.
2457 COMMISSIONER
KATZ: But they have to go through a
couple of gates themselves before they approach you, and then you on a case‑by‑case
basis decide whether you will or will not carry them.
2458 MR. SMITH: Yes. I
think in some cases we have gone further and we have actually partnered with
people who we think have particularly strong proposals, as in the pay‑TV
licensing hearing, and helped those businesses create that opportunity and
helped those businesses get through the CRTC licensing procedure because we
felt so strongly about the need for that piece of programming.
2459 So sometimes we are
passive and people come to us and sometimes we would engage much more
enthusiastically when we think there is a real gap in the market to fill, as we
did with pay‑TV.
2460 MR. FRANK: Gary, if I might just add to that, we
encourage people to come to see us before they apply for a licence so that we
can discuss with them what their plans are and we can give them an indication
of where we are in terms of budget, in terms of bandwidth, in terms of interest
about a particular genre or not.
2461 That way expectations
are set early on both sides. A very
active meeting, prospective broadcasters.
2462 COMMISSIONER
KATZ: How do you respond ‑‑
and I am not suggesting in any way that you are at issue here.
2463 How do you respond
to the questions that come to the CRTC with regard to the gatekeeping role that
is occupied by BDUs?
2464 MR. SMITH: Well, I think we naturally have a position in
the market where we have to, you know, believe that there is a business model
behind carrying a new service. I think
where those sorts of complaints have been levelled at the distribution
community is probably by the services which haven't established that they have
a solid business model, haven't established that they are going to serve a new
niche in the market that is currently served, perhaps seeking to get mandatory
carriage status because, you know, they must get that; that is the only way the
business model can exist.
2465 We think those are
all distortions in the market that the market doesn't need to worry about,
because there is a healthy range of Canadian services today as opposed to the
situation 13 years ago or 14 years ago when the current regulations were
established.
2466 So we think the
marketplace has gotten to the stage now where the Commission can be comfortable
that the market will create opportunities for worthy applicants for new
services and the market will naturally prevent services which are less worthy
from launching.
2467 I think that is
where we need to be, because we don't want a situation where anybody can launch
any channel into any segment and get mandatory carriage on distributors because
that creates huge competition fragmentation of the audiences and everybody's
business model suffers. I think there is
a balance to be struck here.
2468 There is a natural
balance certainly for ExpressVu in the terms of our capacity. We are always going to put up the most worthy
services for our customers because those are the ones that make money for us.
2469 COMMISSIONER
KATZ: Where you have had occasion to disconnect
somebody, how has that manifested itself?
Was there notice? Was there a
relationship there as well or was it sort of in 60 days you are off the air
type thing?
2470 MR. SMITH: Well, it has happened in different ways, but
essentially what we do is we regularly assess the value of each service on our
platform to our business. We do that by
reference to the viewing figures that the service is generating ‑‑
that's a key factor ‑‑ the cost of that service to us, and the
degree to which that service may be driving customer satisfaction.
2471 This is the
phenomenon where customers like the idea of subscribing to worthy perhaps
educational services, but they don't actually watch them very much. That doesn't mean that an educational service
might not be a worthy service for the platform because it does drive consumer
behaviour and customers are satisfied when they deliver good educational
services, even though they don't actually watch them that much.
2472 So we take those
factors into account and we maintain merit orders within each theme pack that
we operate, and the services at the bottom of the merit order, the ones that
are the weakest or delivering the least value to our subscribers and to of our
business, they would typically be advised of that status and they would be
encouraged to improve their performance.
We would help them to do that by joint marketing initiatives and those
sorts of things.
2473 And ultimately,
for those services that just don't step up and don't achieve any improvement in
viewing figures, don't improve the quality of their product, those are the
services which I would want to perhaps consider removing from the platform in
order to make space for more worthy services.
2474 But I must
emphasize it has happened very, very few times, probably three or four times
over the last two or three years. It is
not something ‑‑ we don't cut services every week. For the same reason that Rogers was
describing yesterday, even small services can create significant customer
reaction if you do either drop them from the platform or repackage them.
2475 So we work on a
forward‑looking timeframe and we try to give broadcasters lots of
opportunities to improve to keep the quality of their service where it needs to
be.
2476 COMMISSIONER
KATZ: Okay. Thank you.
2477 With regard to
principle three, the suggestion that we recognize differences between cable and
DTH distributors, we have always worked hard to be technologically neutral and
I know that in other sectors that you operate in there is a strong belief that
regulation should be symmetrical as well.
2478 What you are
suggesting here is that we look at these two sectors of this industry
differently simply because of the technology that is being deployed and I guess
some other good and valid reasons, one of which I will go back and find out
what the government's 1995 Order in Council actually said and if it provided
some flexibility and some latitude there.
2479 If you can comment
on that I would appreciate it.
2480 MR. BIBIC: You will see when you refer to the 1995 Order‑in‑Council
that it does give the required flexibility and our comment here is entirely
consistent with the Order‑in‑Council. It doesn't talk about regulation that's the
same. It talks about regulation that's
substantially the same.
2481 Symmetry is an
important concept and of course you have heard us talk about symmetry in other
contexts. Of course symmetry doesn't
mean that things need to be identical.
We simply asked for reasonable accommodation given the technological
platforms, and there is significant benefit to the industry as a result.
2482 So we think we are
certainly entirely consistent in this principle with the Order‑in‑Council
which governs and we are certainly consistent in our arguments and our
positions across our various lines of business.
2483 MR. SMITH: From a business perspective I think, you
know, we would stress that we are not asking the Commission to grant any
special favours whatsoever. We are
simply asking the Commission to acknowledge the real practical, technical
details between platforms.
2484 Satellite doesn't
do VOD. We can't ‑‑
there is no point in creating a regulatory solution that is based around VOD
because it doesn't work on satellite, full stop. Equally, satellite is great at distributing signals
across the whole of Canada. It's a very,
very efficient way. It's a hugely
efficient way. It's probably the most
efficient way that exists to get high bandwidth services into a wide range of
households across a wide geography.
2485 You know, what we
encourage the Commission to do is create a regulatory environment which applies
equally to all distributors except where there is good justification from a
technological means to differentiate.
And the example of distant signals is a prime one, is that our solution
to distant signals is different to Rogers.
That means the most appropriate way to resolve that issue is not through
policy regulation but through negotiation, and that's what we propose.
2486 MR. FRANK: Commissioner Katz, if I can just add, the
CRTC has recognized certainty differences too, both in our original licensing
decision and in our renewal in terms of distant signals and one or two other
things.
2487 If you look at in
our evidence you will see that the differences between satellite and cable in
terms of regulatory requirements are very small. Yesterday we heard that our cable competitors
feel that we get a break. I think if you
look at our analysis you will see that it's neutral at worst and at best case
advantage them, not us.
2488 COMMISSIONER
KATZ: Are there any situations where you
are looking for symmetry, if I can call it that, to the DTH model ‑‑
to the terrestrial model where you believe they are being favoured in any way?
2489 MR. FRANK: I think the community channel opportunities
is the only one that jumps to my mind.
2490 COMMISSIONER
KATZ: M'hm.
2491 MR. FRANK: And we proposed earlier today an alternative
to that which I think might be helpful.
2492 MR. BIBIC: With respect to our terrestrial television
distribution businesses, I mean, certainly we have no issue with the same rules
applying as they do to other terrestrial distribution businesses; in other
words, cable. At the end of the day we
are not saying in one case deregulate on the DTH side and regulate on the cable
BDU side. That's not what we are
saying. We are saying uphold the same
objectives.
2493 But you have got
to realize there is different ways to get there when you are talking about
cable versus DTH; that's all. So there
is consistency and symmetry in terms of the ultimate objectives but there may
be differences in the way you get there.
2494 And the default
position as we expressed in the opening statement is that, you know, the
framework needs to be the same. So
that's default except where technology and DTH and the national footprint
dictate otherwise.
2495 MR. ELDER: And Commissioner Katz, if I can just jump in,
you made a reference to the direction. I
mean, I point in particular to section four of the direction. There is some very clear language that was
used by the government. You know, it
talks about regulation by appropriate means that substantially the same rules
should apply to DTH as to terrestrial, that the Commission or that the
undertaking should be subject to equitable obligations, not necessarily equal.
2496 It is very clearly
contemplated in this direction that it will not be a cookie cutter approach to
regulation and that it will recognize the apparent differences and the
underlying technologies and economic models.
2497 COMMISSIONER
KATZ: Thank you.
2498 And not to beat a
dead horse, because I think my colleagues have already talked about the
equivalent of the 43 cents per subscriber, but if I wanted to calculate the
value of what that is do I simply take the equivalent 43 cents times 12 months,
times the number of customers you have, and that would be in simplistic terms
the value of this?
2499 MR. SMITH: That's how we derive the 43 cents,
Commissioner, when we did the back of the envelope calculation yesterday.
2500 I am not sure
whether we made this offer but if you would like us to table the details in
reply we would be happy to do so.
2501 COMMISSIONER
KATZ: Yes, I actually would because some
of the components I'm sure that you have put in here, the backhaul cost, the encoding
cost, whatever else as well of having a background in costing, one comes up
with very logical ‑‑ with very innovative ways of costing
things out; opportunity costs, returns and whatever else as well.
2502 I would be
interested to see how that number manifested itself so I would appreciate
seeing that.
2503 MR. SMITH: We will be happy to provide the details.
2504 COMMISSIONER
KATZ: Those are all my questions.
2505 THE
CHAIRPERSON: Thank you.
2506 Rita.
2507 COMMISSIONER
CUGINI: Thank you. I too just have a couple of follow‑up
questions. And I did hear you on the
reasoning for eliminating the access rules.
2508 The specialty
world has become a healthy and mature business but some might argue that it is
thanks to the access rules that it is such a healthy and mature business and
that services can stand on their own.
2509 So now, going
forward, in the absence of access rules, how do we ensure that start‑ups,
or you know some have called them the independents, continue to provide the
kind of programming diversity in the Canadian broadcasting system in the
absence of access rules?
2510 Some have become
so successful that they have just sold for hundreds of millions of dollars so
how do ‑‑ going forward how do we ensure that that continues?
2511 MR. SMITH: Well, I think I will invite Mirko and Chris
to comment on this one as well because I'm sure they have got useful
contributions to make.
2512 In my opinion the
route we proposed where we maintain a predominance requirement, where we
eliminate genre protection between Canadian services to allow Canadian services
to compete with each other, and we eliminate must carry so all services have
to ‑‑ apart from the ones in basic of course, have to continue
to earn their position on distributor's platforms; those three measures when
combined with starting off now in 2008 with a healthy industry, not one ‑‑
the industry that existed 13 years ago where there were no specialities; they
were all yet to launch ‑‑ I think that's sufficient,
Commissioner.
2513 You know, the time
for leg ups because it was a valid requirement in the years gone by when we had
a significant growth of the industry.
The access requirements fulfilled a need. But I think that time is gone now.
2514 Another point I
would raise is that our consumers are increasingly facing choices. They are able to consume, you know, the
episode of House that they missed on a service by going to the web and just
downloading it or buying a DVD or whatever, and the distributors in Canada are
equally facing matters of threat. It's
not just the broadcasters. It's the
distributors that are facing that threat of fragmentation of the distribution
audience.
2515 Now, the more
rules we have to give Canadian broadcasters a leg up in this new world, they
are actually also creating constraints on a distributor's ability to compete
with alternative distribution mechanisms.
And I think that the essence of success here for the Commission is to
take away a lot of these access restrictions because I don't think they are needed
long term. But perhaps, and I think is
part of our proposal, is to allow for a period of time when the industry can
get used to this new regime. And we
previously proposed that two or three years is the right sort of period to tell
the industry the rules are changing and from 2011 or 2012 onwards this is the
way it's going to work. That gives
people time to adjust to the new reality and it allows people like us to
compete with alternative distribution mechanisms.
2516 So I think that's
where the solution lies; a signal to the industry that it's only preponderance,
no genre protection. Those two key
things which will protect Canadian services going forward but they have got
three years to get there. And that will
be a good solution for this ‑‑ a good outcome from this
hearing.
2517 MR. FRANK: Could I simply add that I think we heard
yesterday from the Rogers panel that one of the by products of competition
generally is excellence. One way of
guaranteeing a knock on the door from all of the distributors in Canada is to
have an excellent program and product. I
know of no Canadian programming product that isn't valued by our customers that
we don't have and we will continue to have simply because we need to be competitive.
2518 COMMISSIONER
CUGINI: Thank you.
2519 THE
CHAIRPERSON: But surely that last point
begs the question how do the customers know that they are not on any system?
2520 MR. FRANK: There is unregulated competition. There is also illegal competition we face and
the chances of those services ‑‑ those distribution media
having a similar type of programming product is pretty good. If we don't have it we will hear about it.
2521 MR. SMITH: We often see products launching or services
seeking carriage which have business models which are actually proven in other
markets, Mr. Chairman. So you know there
are many, many services in the U.S. and the U.K. which are used as case studies
to say, "Well, that worked there.
It should work in Canada as well."
2522 So you know,
generally when a service comes to us like the pay TV services or like the HiFi
services, you know, which are going to add value and be attractive to consumers
they are pretty obvious and it's pretty easy to determine it.
2523 THE
CHAIRPERSON: But surely you are not
talking about copycat for foreign programs.
You are talking about original Canadian ones. And are you suggesting either that you ‑‑
go onto the internet to get known before they get ‑‑ I mean, I
don't understand your answer.
2524 MR. SMITH: No, but to expand upon my answer, things like
you know pay TV services, we are very vocal supporters of the need for an
additional competition in the pay TV movie world in Canada and we supported the
licence application. And it was a different
licensee that I see approved but we still achieved our objective of getting
competition in that market with Allarco's licence.
2525 Now, those types
of services you know they are ‑‑ they are Canadian services
but there are other markets with many movie services which demonstrate that it
can work. And in that case I think the
applicants were citing the U.S. as being a good piece of evidence that multiple
movie services can be sustained in the market.
We have now got Allarco as a good licensee providing good quality
content.
2526 THE CHAIRPERSON: Okay.
2527 MR. SMITH: And we are pleased to continue to support
them.
2528 THE
CHAIRPERSON: What do I do if I am a
Canadian programmer of specialty; I have a hot idea, nobody else has done it,
et cetera? You say, "Well, if the
customers demand it we will show it."
How do I prove to you that customers demand it?
2529 MR. SMITH: Well, for example issues of ‑‑
there are many, many niche services available on the internet these days;
things like extreme sports, et cetera, there is a lot of coverage of those
types of services on the internet. And
you know broadcasters are coming to us saying it would be good to bring that
into a broadcast world because clearly there is a demand from the alternative
distribution mechanisms.
2530 So it's going to go
the other way as well, Mr. Chairman, from the internet back into the broadcast
world.
2531 THE
CHAIRPERSON: I am just picking up the
contradictions here. You told my
colleague you are not gatekeepers but here you are telling me, you know
somebody who has got it ‑‑ you will put on what the customers
will demand. But how does a customer
know what to demand if he hasn't had a chance to show it or to exhibit it?
2532 MR. SMITH: But Mr. Chairman, we are not proposing that
existing viewership is the only criteria.
I think it's the business model that the broadcaster brings is the
important thing, and the likely viewing of that service is one factor that we
would look at and I'm sure the Commission would look at when licensing a new
service.
2533 And the more
evidence that a broadcaster can bring to say there is definitely going to be an
audience for this service because of this, that and the other, that's going to
help us ‑‑ help persuade us to carry the service. It's not the only factor. Price and brand and other things are all
major factors.
2534 One of the biggest
factors which I'm sure is an issue for the Commission is, well, it's
duplicative? Is it just going to take
the place of an existing service?
Because that doesn't add value either.
2535 THE CHAIRPERSON: The idea that I floated yesterday with Rogers
of having an initial leg up maybe for the first licence period or something and
after that you are on your own, you either made it or not it doesn't appeal to
you?
2536 MR. SMITH: No, it doesn't. We don't think there is a need for a leg up
at all. We think the market is healthy
and good competition will drive healthy new entrants. And certainly the term of the licence period
at seven years I think it is, that's a long period in the context of the next
regulation period and it simply wouldn't work.
2537 I do support a
grandfathering period for the existing services as I described to Commissioner
Cugini ‑‑ in response to Commissioner Cugini's question that
the existing services need a time period to get used to the different Cancon
obligations, the different CPE and the fact that they may be losing must carry
status. So you know a good
grandfathering period of two or three years would be appropriate.
2538 THE
CHAIRPERSON: (off microphone)
2539 COMMISSIONER
CUGINI: No, that's fine because that
also brings to mind what your current ‑‑ what you are asking
potential applicants or potential licensees to do is almost fill out the old
application form to the Commission where it showed proof of demand, and market
research and demographic research to prove that there is in fact a market for
such a service when the Commission has streamlined the whole licensing
approach, certainly of Category 2 services.
2540 MR. SMITH: Yes.
2541 COMMISSIONER
CUGINI: Now, you are asking people to go
back to the old ‑‑
2542 MR. SMITH: Well, I don't think we are.
2543 COMMISSIONER
CUGINI: ‑‑ you know three‑inch binder of legal size
paper.
2544 MR. SMITH: I'm not sure we are, Commissioner. I think commercial reality just says that if
we are asked to carry a new service we are going to ask those questions
regardless of whatever regulation exists, et cetera, and obviously regulation
can overturn it. It can force us to
carry services at the moment which wouldn't pass the test. And that's the area we think needs to be
relaxed.
2545 You know there is
a business reality in every television market in the world. You know, I think the services generally have
to justify their existence and those sorts of criteria are the ones that we
would expect to use.
2546 I would also point
out that over the last, I think, three years or so the Commission has licensed
many services into the discretionary category of not ‑‑
without giving them must carry status.
And a large number of those services have been picked up and carried by
distributors.
2547 I think the
Commission can draw a lot of comfort from that history over the last few years
that a lot of services have been licensed.
A lot of them have been carried by distributors, and that's just market
forces which are giving us that result and it's a good result.
2548 COMMISSIONER
CUGINI: The bottom line if it's worth it
you will carry it?
2549 MR. SMITH: Yes.
2550 MR. FRANK: If I might add that at a more granular level
there is obviously a dialogue we encourage between existing and prospective
programmers and our company. As well, we
are continuously monitoring our customers through focus groups and other
information pieces to take their pulse, to see what they want.
2551 You know, through
that sort of triangulation of information I think we have got a pretty good
idea of what our programming is going to look at in the immediate to near term
future.
2552 COMMISSIONER
CUGINI: Well, thank you for that
additional information.
2553 I too have a
follow‑up question on the SRDU discussion and your position that they
should be exempt from licensing. I need
a little bit more information as to how your uplink equalization formula works.
2554 If we were to
exempt SRDUs what assurances do we have that this will in fact continue to be
as competitive as you say it is and be fair to all services who must use your
uplink facilities in order to have their services carried?
2555 MR. SMITH: Chris is much more familiar with the details
of this than I am so I will ask Chris to respond.
2556 But let me just
give the Commission some context here, is that the SRDU business in Canada is
already quite competitive. We offer SRDU
services as does Cancon and we are quite regularly approached by broadcasters
wishing to gain SRDU carriage to the cable headends to give them quotes, and
sometimes we win a business and sometimes we don't.
2557 The issue we
have ‑‑
2558 COMMISSIONER
CUGINI: I'm sorry to interrupt you. And when you don't get the business they go
to Cancon?
2559 MR. SMITH: Frequently, yes. I think they also can go to Telesat.
2560 Is that right,
Chris?
2561 MR. FRANK: That's correct.
2562 And also, one
element we are missing here is terrestrial distribution ‑‑ I
think they are called TRUs. More and more
now we are seeing build out of cost‑effective fibre distribution, of
multiple signals. I think most of Quebec
is covered. I know Rogers has told us
they intend to cover all of their territory so there is both terrestrial and
satellite competition for this market.
2563 MR. SMITH: Thank you, Chris.
2564 I wanted to expand
upon the answer because our issue about what we call equalization fees is due
to a slightly different issue, and that is that when broadcasters contract with
one or other of the satellite distributors, either Star Choice or Cancon or
other than ourselves, there is a decision to make as to whether that carriage
is ‑‑ that signal is made available not only for SRDU purposes
to cable headends, but also to the ends' DTH customers of the platforms
carrying them.
2565 Now, the challenge
we face is a commercial one and that is when a broadcaster contracts with our
competitor to carry an SRDU service, which we have no problem with, but then
makes that service available to the DTH business associated with our
competitor. And again, that's not
necessarily an issue if the benefit that our giving that DTH business is taken
account of in the commercial arrangements for the fees, that in this case Star
Choice may pay for carriage of that signal or for the subscribers onto our
signal.
2566 Now, we find too
many occasions quite frankly, Commissioner, where we are asked to pay exactly
the same rates to the broadcaster as we believe are applied to our competitor
and, yet, our competitor also gets the benefit of being able to reuse the
signal that is carried by the SRDU business for their DTH customers and,
essentially, that means the broadcaster is giving them a better deal than we
are getting.
2567 So we have a
construct that we have designed to encourage the broadcasters to level the
playing field. And that's the entire
purpose of this equalization fee arrangement, whereby if that happens then we
would see an equivalent benefit to the value of the bandwidth being credited to
us in some way through the commercial arrangements we have for that
broadcaster, such that we narrow the commercial disadvantage to our competitor.
2568 COMMISSIONER
CUGINI: So if the service agrees to have
its services distributed by Cancon to Star Choice without a fee that programming
service must pay you the uplink fee?
2569 I am looking at
your footnote 40 here and I was just a little bit ‑‑
2570 MR. SMITH: That's essentially how it works. I mean it's really intended not so much to
cause broadcasters extra costs to pay us.
It's really intended as a way to ensure that Star Choice is treated
equitably by broadcasters to the way the broadcaster is treating us. So if we have to pay for our bandwidth we
think Star Choice should have to pay for their own bandwidth as well and to the
extent they don't then you know they shouldn't have to ‑‑ they
should have to pay potentially higher fees to the broadcasters.
2571 But there are a
variety of solutions, Commissioner, to this.
It's not always that satellite equalization fees are the solution. Sometimes there are other ‑‑
you know, perhaps we get a different rate or whatever.
2572 But it's an
important concept to us and we have been very firm with broadcasters that we
want a level playing field with our competitors. That hasn't yet to the best of my knowledge
reached the Commission in terms of any dispute resolution. There remains a possibility that it will do
at some point.
2573 MR. FRANK: Can I just add that I think it's instructive
to look at the way the HD business is unfolding. I think all of the new specialty and pay HD
services with one or two possible exceptions are saying to the two DTH
companies, "Come and get our signal.
We are not going to favour one or the other. We are not" ‑‑ we are
talking about a lot of bandwidth here, a lot of very expensive bandwidth.
2574 And so the way we
are getting around this subsidy issue is by both companies coming and getting
the signal and delivering it at their cost.
This is essentially what we have been trying to do for the last five or
six years in the standard definition business as well.
2575 There is no
need ‑‑ satellite equalization does not come into play if
there is no subsidy of our competitors' direct‑to‑home, direct to
the subscriber distribution cost. So it
could be the issue will disappear when that subsidy disappears.
2576 COMMISSIONER
CUGINI: Okay.
2577 MR. FRANK: If I could just take a moment too to clarify
our position on SRDU, we are just asking for exemption here and I guess to us
the way to look at is what is the Commission gaining right now from formal
licensing? And we feel there isn't a
significant contribution to the objectives of the Broadcasting Act by actually
licensing as opposed to exempting these services. That doesn't mean that the exemptions
couldn't have conditions in it that would satisfy the Commission on an ongoing
basis or allow them to come in on an ex‑post basis and look at an undue
preference claim, for example, but we just don't see the need for the
licensing.
2578 And I think, as we
noted in our original comments, on our last SRDU I don't think there were any
substantive issues that were part of that licence renewal hearing.
2579 COMMISSIONER
CUGINI: Safeguards are what we do best.
2580 MR. FRANK: Could I just add ‑‑
2581 COMMISSIONER
CUGINI: Sure.
2582 MR. FRANK: ‑‑
one thought on this SE, satellite equalization issue?
2583 This was well
canvassed in our licence renewal and I think the record is quite complete both
in terms of our explanation and the Commission's take of that point on the problem.
2584 COMMISSIONER
CUGINI: And because, Mr. Frank, you did
bring up the issue of HD services and the capacity and the bandwidth that they
do eat up and will continue to eat up as more HD services launch, will that
have any impact on the distribution of your freesat concept?
2585 MR. FRANK: I think the two are mutually exclusive.
2586 COMMISSIONER
CUGINI: Okay.
2587 MR. SMITH: If I can just ‑‑ I may have
misunderstood the Commission's question but I think that freesat involves the
use of a significant chunk of bandwidth in addition to what we would otherwise
do and that bandwidth has a cost associated with it. So it's one of the costs that we would need
to consider as part of an all encompassing arranging with the broadcasters
should we arrange into an arrangement with the broadcasters.
2588 We are willing to
bring that bandwidth to the table at the moment but it does depend on the
outcome of this hearing and other issues like if our business gets impacted by
fee‑for‑carriage or if the Commission decides against our advice to
adopt a regulated solution to distant signals that disadvantages us, then we
may not be able to afford to help the industry in the freesat world.
2589 COMMISSIONER
CUGINI: And what may therefore come off
the table if all of that were to come true is in fact freesat?
2590 MR. SMITH: It's only one of the factors. I wouldn't to put it out there as, you know,
the sacred cow.
2591 COMMISSIONER
CUGINI: I see.
2592 MR. SMITH: It's very much one of the factors in the
negotiation but there are many others.
2593 COMMISSIONER
ARPIN: I don't understand why you are
saying it requires more bandwidth to offer freesat because you are offering
already a signal that is on your satellite.
Obviously, it may need more bandwidth if you were to add more Canadian
services but when the Chairman asked you questions about freesat you said that
it was a matter of negotiation and more than likely you will be picking up one
of the network existing stations on your satellite.
2594 MR. SMITH: That's ‑‑
2595 COMMISSIONER
ARPIN: So why are you claiming that it
will require more bandwidth?
2596 MR. SMITH: Well, we think one of the opportunities that
we have here is to ‑‑ if we don't implement freesat then we
would carry one or two signals from each of the networks nationwide. And I think in our submission we said two
services, one east, one west. So we
would have a CTV East and a CTV West and that would be our proposal.
2597 If we do launch
freesat one of the things that we are willing to bring to the table is
additional capacity to carry, for example, an HD service from CTV in each major
time zone. So there will be more CTV
services so they will be more localized with freesat. It's not ‑‑ the cost of
doing that would be completely uneconomic for a satellite platform to do on its
own as part of its service in Canada. It
just doesn't work.
2598 But when you take
into account the avoidance of costs that broadcasters will face with the
savings that they won't have to incur building distribution towers in so many
communities, we think we can bring a much more economic solution to the
industry. And it's not free but it's
much more economic and it still gives, you know, maybe one signal from each of
the major networks in each time zone as being the service that will be
available from freesat.
2599 It's a pretty
exciting, you know, opportunity I think for the industry if the industry wishes
to grasp onto it.
2600 Does that answer
the Commissioner's question?
2601 MR. FRANK: So in a nutshell, Commissioner Arpin, it's
like the discussion we just had with Commissioner Katz. We are bringing to the table a bandwidth
which we wouldn't ordinarily in a normal course of our business allocate to
that kind of service.
2602 COMMISSIONER
ARPIN: But you will eventually, I am
sure, if it's not already what you are doing, carrying the major networks
already in HD. I will guess that you
have already the Toronto signal and the Montreal ‑‑ the
Montreal HD signal of the over‑the‑air broadcasters.
2603 MR. SMITH: We certainly don't have the number of signals
that we would envisage potentially carrying on freesat, Mr. Commissioner. As I have suggested, we think that our
packaging going forward we would be able to sustain one east, one west from
each of the networks. I think that's
pretty much what we have got today but Chris may have more detail.
2604 MR. FRANK: We are moving in that direction for English‑language
HD OTA signals, signals from Toronto and Vancouver and for our Quebec French‑language
networks from Montreal.
2605 THE
CHAIRPERSON: But that's a different
freesat than you and I talked earlier. I
thought freesat was to avoid the OTA broadcaster to have to build a new HD
antenna. And now you are talking
Innovex, some sort of homogenization, aren't you, one signal per province?
2606 You say you will
have for each major carrier one signal per province, et cetera. That is not a local signal necessarily, that
will be a Montreal signal or something?
You know, in Quebec there is a big concern about the Montrealisation of
Quebec in the broadcasting, et cetera.
2607 I thought freesat,
the whole idea was that you would offer to local communities ‑‑
other than building an antenna, you can get the same programming over our dish
and black box and you don't even have to be an ExpressVu customer. You can just get that station which before
you got the over‑the‑air, you can now get it through us if you buy
the equipment.
2608 MR. SMITH: I think the Chairman has correctly understood
the proposition to the consumer. They
don't have to pay any subscription, they only have to pay for the receiving
equipment.
2609 With regard to the
signals they gain access to, this is a matter for discussion with the relevant
broadcasters. Our position is that if we
do not carry freesat, we will be able to carry one east and one west for each
of the networks.
2610 If we do carry
freesats, we could see a good solution which would involve one signal from each
major time zone. So that would increase
it from two signals from each network across Canada to maybe six, I think ‑‑
five or six, I am not sure.
2611 If the
broadcasters wanted to go further, you will hear from Telesat later on that
there is a lot of bandwidth available if somebody is prepared to pay for
it. So I think our involvement in this,
we can volunteer the use of our platform technology and we can bring a certain
amount of bandwidth to the table to help this solution work.
2612 If the
broadcasters wanted local/interlocal using satellite and are prepared to pay
the hundreds of millions or billions of dollars that are required for the
satellite bandwidth, then it is technically possible and I am sure Telesat
would appreciate the business.
2613 THE
CHAIRPERSON: Well, within limits,
everything but I mean when you say per time zone, et cetera, it would be to the
detriment of the existing local signal?
2614 MR. SMITH: I think the broadcasters would need to ‑‑
part of their proposal would be that they would be consolidating in some way or
perhaps things like the partial channel solution that Chris described, that
would also work in HD.
2615 It is not a
perfect solution, Mr. Chairman, because it is not going to deliver 130
different variants in HD to HD communities, but quite frankly, I don't think
the Canadian industry can afford to deliver 130 local variants in HD. The cost of doing it, either via satellite or
via terrestrial, is just too high.
2616 THE
CHAIRPERSON: Okay, thank you.
2617 COMMISSIONER
CUGINI: Thank you. Just a couple more questions.
2618 Did I hear you
correctly when you estimated that the value of local avails is about $20
million?
2619 MR. SMITH: That is my understanding. Mr. Kiefl was the author of that estimate, so
you could ask Mr. Kiefl to comment.
2620 MR. KIEFL: Yes, Commissioner, I was asked by the CCTA
about three years ago ‑‑ I think it was actually three years
ago last month when the local avails issue last came up before the Commission
and they asked me to review a study that the CAB had conducted. The CAB study equated ads in the stations
such as A&E and CNN and so forth as equivalent in relative value to local
TV station ads. I went to the States and
reviewed how local avails were being sold there.
2621 I heard you say
yesterday that your impression was that it was all local advertising. In fact, that is not the case. About three or four years ago, a major effort
was made on the part of the cable companies there to sell ads on a joint basis
and in fact you can buy an ad today in the States on 20 or 30 different specialty
channels at the same time on multiple cable outlets.
2622 So effectively, it
has turned into a national service or a near‑national service. So it is a combination of national ads and
local ads.
2623 The local ads
themselves, the expression I remember from the research was "dollar a holler,"
that local ads were being sold to local pizzerias and so forth for just a
fraction of what a local TV station would charge for the same
advertisement.
2624 There are some
logical reasons for that but the bottom line is that the relative value of local
avails seems to be much lower than it would be for the rest of the industry,
probably equivalent to something along the lines of what radio ads are being
sold for, at a much lower level.
2625 The CAB, if memory
serves me, estimated it was going to be $87‑90 million worth of revenue
that would be taken out of the system, which is a complicated question as to
whether it would be actually taken out.
2626 In running the
same numbers but with more conservative estimates as to what the value really
was of these local avails, it came out at something like $20 million.
2627 COMMISSIONER
CUGINI: So that is for the whole
industry?
2628 MR. KIEFL: It is for the whole industry.
2629 COMMISSIONER
CUGINI: It is not just what Bell
ExpressVu's share would be if we did allow ‑‑
2630 MR. KIEFL: Exactly.
2631 COMMISSIONER
CUGINI: ‑‑ the sale of local ads?
2632 MR. KIEFL: I assume, although Rogers would have to
correct me, that when Rogers said $60 million yesterday that it was likely the
whole industry, not Rogers itself.
2633 COMMISSIONER
CUGINI: Okay. Those are all my questions. Thank you very much.
2634 Thank you, Mr.
Chairman.
2635 THE
CHAIRPERSON: Michel, you had a question?
2636 CONSEILLER MORIN :
Oui. Je voudrais revenir au service de
base.
2637 Dans votre
définition tout à l'heure, Monsieur Bibic, vous avez dit, en fait, dans le
fond, qu'il n'y a plus de place pour... vous n'avez pas dit ça comme ça, mais
il n'y a plus de place pour les canaux spécialisés, sauf ceux dont vous décidez
qu'ils sont sur le service de base. Il
n'y a plus vraiment de règles pour dire, bon bien, c'est un accès garantit,
sauf la clause grand‑père dont a parlé le président tout à l'heure.
2638 Est‑ce que
c'est bien ça?
2639 M. BIBIC : C'est
bien ça, il n'y aurait plus d'accès garantit pour les services
spécialisés.
2640 Néanmoins, des
services spécialisés pourraient être offerts par Bell ExpressVu sur le service
de base, parce qu'un concept dans notre proposition, c'est qu'on aurait la
flexibilité d'offrir le service de base qu'on voudrait, en respectant les
normes garanties, ou un service spécialisé serait offert sur une base
discrétionnaire.
2641 Et en bout de
ligne, dans les cas très, très, très minoritaires, ça se pourrait qu'un service
ne serait pas offert par Bell ExpressVu du tout.
2642 CONSEILLER MORIN :
Donc, il n'y a plus de règle d'assemblage, il n'y a plus de règle d'accès dans
le fond, vous êtes le nouveau CRTC en ce qui concerne les canaux spécialisés,
c'est un peu ça?
2643 M. BIBIC : Non, je
ne crois pas que c'est ça. En bout de
ligne, quelqu'un doit décider, et on croit que c'est le marché qui doit
décider.
2644 Si on veut une
règle absolue, on a vraiment deux choix, hein.
2645 Un choix, c'est
qu'il n'y a pas de règle, et dans ce cas‑là, on laisse les parties négocier
et s'arranger, ou c'est le CRTC qui pourrait prendre la place des participants
de décider, mais ça, c'est la réglementation qu'on croit qui n'est pas
nécessaire.
2646 L'autre choix si
on veut une règle absolue, c'est de dire que tout le monde a accès garanti, et
on croit que ça serait étouffant, et il n'y a pas de preuve... le marché
fonctionne très bien aujourd'hui, et on ne croit pas qu'on a besoin d'une règle
absolue qui exigerait que tous les services auraient un accès garanti.
2647 CONSEILLER MORIN :
Mais est‑ce qu'il n'y aurait pas ‑‑ et c'est un peu là
où je veux vous amener ‑‑ un certain compromis à faire?
2648 On s'entend qu'il
n'y a plus de règle d'assemblage. On
s'entend qu'il n'y a plus de règle d'accès.
On s'entend que vous ajoutez les canaux spécialisés que vous voulez,
parce que c'est dans votre plan d'affaires et que vous voulez vous distinguer
des entreprises de distribution. On
s'entend là‑dessus.
2649 Mais nous, on a
été nommé comme conseillers pour faciliter, augmenter, bonifier la production
canadienne d'émissions, et on a vu au cours des dernières années la
contribution extrêmement importante des canaux spécialisés, et là, on les
laisse complètement dépourvus de quelque chose où ils pourraient s'accrocher
pour être sur votre service de base.
2650 Évidemment, ils
peuvent négocier, mais vous savez très bien que les petits producteurs
indépendants n'ont pas le poids des grands qui ont plusieurs canaux
spécialisés, comme CTV, comme Astral, et là, ils n'ont rien dans le fond pour
s'accrocher, pour innover, pour présenter quelque chose.
2651 Moi, j'ai pensé et
je pense à un modèle qui se baserait historiquement sur les facteurs qu'a
toujours considérés le CRTC, le Cancon et le CPE, et je voudrais les numériser,
c'est‑à‑dire qu'ils ont des valeurs.
2652 Sportsnet, c'est
60 pour cent Cancon, puis c'est 54 pour cent programmation canadienne. Mais Sportsnet est un... je vous donne cet
exemple‑là. Sportsnet est très
coûteux au consommateur. Il coûte 78
cents, et TCN, c'est $1.07. Dans mon
plan, ces deux‑là, ils ne seront jamais sur le service de base parce
qu'ils coûtent trop chers au consommateur.
2653 Par contre, si on
avait un modèle ‑‑ et je reviens là‑dessus ‑‑
une espèce de framework où on pourrait encourager la production canadienne par
le CPE, par le Cancon, qui font un nombre de points, mais on soustrairait de ce
nombre de points le taux officiel du CRTC.
2654 Et nous, la
seule ‑‑ et ça ferait l'objet d'audience ‑‑
la seule décision qu'on aurait à prendre, nous commissaires, ce serait
d'établir une espèce de niveau, threshold, une espèce de barre où on dirait :
Tous les canaux spécialisés qui ont, disons, 100 points, bien, eux, ils font
partie du service de base.
2655 Ceux qui n'ont pas
ce 100 points‑là, bien, ils peuvent essayer de l'avoir. Comment?
Soit en augmentant leur Cancon, soit en augmentant leur CPE, soit en
diminuant le coût au consommateur, parce que la condition d'avoir de ces services‑là
sur le service de base, c'est de minimiser le coût au consommateur. Tout le monde s'entend ici.
2656 Mais là, tous les
joueurs seraient dans la même patinoire, et pour reprendre vos expressions
depuis le début, tous pourraient jouer selon les règles du marché.
2657 La seule décision
que nous, nous prendrions, la seule décision, ce serait d'établir ce niveau,
qui pourrait être différent selon le marché québécois ou le marché ontarien,
où, d'après les chiffres que j'ai ici, le nombre est moins important. Mais disons, grosso modo, que du côté
anglophone, pour le marché de Toronto, j'en ai trouvé à peu près sept ou huit
qui ont plus que 100 points.
2658 Mais à ce moment‑là,
l'indépendant n'est pas dans une condition de négocier avec vous. Il peut faire son plan d'affaires et décider
qu'il sera sur le service de base ou, inversement, comme TSN, dire, moi, je
suis tellement populaire, le service de base, je m'en fous, et je vais charger
peut‑être dans cinq ans non pas $1.00 mais $2.00, et, de toute façon,
vous le transporterez, il sera vu.
2659 Alors, voyez‑vous,
c'est un peu ce genre de modèle, auquel je pense, qui pourrait donner une
impulsion et une direction, une direction à la programmation canadienne qui
aille au‑delà de la règle de prépondérance que vous évoquez, qui est
bien, mais c'est juste une règle de prépondérance.
2660 Alors, je ne sais
pas si vous avez des réactions à cela.
2661 MR. SMITH: I think the Commissioner raises an
interesting model and we had the chance to listen to the Commissioner's model
when Rogers were presenting yesterday.
2662 I think the point system
does have a potential function. If the
Commission were to not agree with Bell's position of eliminating this core
group of services that get must‑carry status and if the Commission
decides that there is still a role for a core group of services to have some
must‑carry status ‑‑ and I am not talking about basic
here, I am just talking about must carry ‑‑ then I think a
point system of the type that the Commissioner outlines is a potentially
suitable way to assess which services achieve that status.
2663 It does create
some problems for distributors and particularly for ExpressVu because one of
the things that distributors need is we need certainty. We need to know whether the number of must‑carrys
outside of basic are going to be 10, 15, 20, 30, 40, 50, whatever the number
is, and a point system theoretically would be unlimited.
2664 So if the
Commission goes in that direction, and our other evidence is recommending that
you do not need to, but if you do decide to go in that direction, then we would
appreciate a cap on the number of services that are going to be put into that
category, and presumably, the thresholds that Commissioner Morin refers to
would need to be adjusted such that the quantities are maintained.
2665 CONSEILLER MORIN :
Oui. Je pense que, à la rigueur, ce
threshold pourrait être révisé à tous les trois ans, par exemple.
2666 Et j'ajouterais
une condition. C'est évident que dans ma
tête, ce n'est pas un accès illimité. Au
contraire, on pose des conditions, et on aurait à discuter du niveau, du
threshold, à tous les trois ans.
2667 Mais vous parlez
de predictability, de prévisibilité. Ça
vaut pour vous, mais ça vaut pour les canaux spécialisés aussi. Avec un plan comme celui‑là, ils
pourraient voir évaluer leur plan d'affaires et dire, voici où on s'en va, et
on a l'assurance que ce niveau ne sera révisé qu'à tous les trois ans.
2668 Ce serait une
double assurance, et pour vous, et pour les canaux spécialisés, qui prennent
une importance de plus en plus grande dans votre offre.
2669 MR. SMITH: Yes, I take the Commissioner's point. I would go back to the earlier statements
that we made in our evidence that we just feel that the marketplace doesn't
need such a system.
2670 In essence,
whichever services were licensed as must‑carrys through such a system, we
think we will probably be carrying anyway because they will be of a nature that
will be picked up by other distributors.
So either customers will demand the services or the competitive situation
will demand that we carry them to have a product competing with our
competitors. So I am not that worried
that the services will not gain access to Canadians.
2671 I think that the
problem with either putting these services through such a formula into basic or
using this as a way to force a favourable commercial negotiation by giving a
broadcaster must‑carry status ultimately will become damaging to the
industry.
2672 Now, I don't think
it is damaging in the short term, so such a service would work for the next
two, three, four years.
2673 But I think
looking forward, and we have to look forward because this hearing is about
potentially the next 10 or 15 years, I think we will be competing with the
internet as a distribution mechanism and the internet will not have these
rules ‑‑ potentially or pending the Chairman's hearing in
September, of course ‑‑ and you would be restricting
distributors in their ability to compete effectively with alternative
distribution means.
2674 So I am not sure
it is necessary and I am not sure it is in the long‑term interest of the
industry.
2675 CONSEILLER MORIN :
Comme je l'ai dit tout à l'heure, pour moi, c'est un compromis, et c'est
certain que, à moyen terme, on pourrait abandonner cette règle‑là. C'est un compromis entre toutes les règles
que nous avons ici : le gros livre rouge et une seule règle et une patinoire
pour les joueurs.
2676 Et j'ajouterais
une chose à laquelle j'ai pensé. Pour
éviter que vous ayez trop de gens qui auraient le bon contenu canadien et la
bonne programmation canadienne mais qui ne seraient pas écoutés, il y aurait un
test commercial.
2677 Autrement dit, il
faudrait que, disons, 30 pour cent des revenus proviennent de sources
commerciales, et s'il y a un test commercial, ça veut dire que le canal en
question est écouté parce qu'ils peuvent vendre de la publicité.
2678 MR. SMITH: I think we would be happy to take these ideas
away and see if we can develop them further and put a more thorough response in
reply around, Commissioner.
2679 It is somewhat
difficult to see how our views as to the relaxation of regulation and the
elimination of any of the access rules, our position on genre exclusivity or
removal of it, and our position on must‑carry status only being accorded
to the minimum of the basic service, is to see how those views can be
reconciled with such a scheme.
2680 So think we are
probably at odds with the Commission to some extent but we will take it away
and we will put some material in in our reply round to try to find a way
forward for that.
2681 COMMISSIONER
MORIN: Thank you.
2682 MR. SMITH: Any of my colleagues have anything to add on
that?
2683 THE
CHAIRPERSON: Okay, those are our
questions for you. Thank you very much.
2684 MR. BIBIC: Mr. Chairman, just before we step down.
2685 Peter Grant raised
an issue yesterday with respect to CBC.
We are ready and prepared to comment to his response to us or not but I
did not want to leave without putting it out there.
2686 THE
CHAIRPERSON: I assume you don't agree
with Mr. Grant.
2687 MR. BIBIC: No.
‑‑‑ Laughter /
Rires
2688 THE
CHAIRPERSON: Why don't you make that a
part of your written reply?
2689 MR. BIBIC: That is fine.
2690 THE
CHAIRPERSON: Okay. Thank you very much.
2691 So we will break
for an hour.
2692 THE
SECRETARY: We will return at 1:05. Thank you.
‑‑‑ Upon recessing
at 1205 / Suspension à 1205
‑‑‑ Upon resuming
at 1329 / Reprise à 1329
2693 THE
SECRETARY: Good afternoon.
2694 We will now
proceed with the next presentation by Allarco Entertainment. Mr. Chuck Allard will be introducing his
colleagues, after which you will have 15 minutes for your presentation.
2695 Mr. Allard...?
PRESENTATION / PRÉSENTATION
2696 MR. ALLARD: Mr. Chairman, Members of the Commission and
staff, my name is Chuck Allard and I am the Chairman of the Board of Allarco
Entertainment Inc.
2697 Before we begin
our presentation this morning, I would like to introduce our team.
2698 With me today, on
my immediate right, is Malcolm Knox, Super Channel's President and COO; and
Mark Lewis, our legal advisor. On my
left is Thom Eggertson, Super Channel's Vice‑President, Finance and
Administration; and Darrell Atherley, who is responsible for Affiliate
Relations.
2699 Allarco
Entertainment, which officially launched Super Channel, Canada's newest English‑language
general interest national pay television licence in November 2007, thanks the
Commission for this opportunity to participate in this highly important policy
review of BDU and discretionary programming services.
2700 As the Commission
knows, Allarco Entertainment launched Super Channel in a market with strong
incumbents in the pay television sector, increasing competition from specialty
services, downloading from websites and, more importantly, an apparent scarcity
of channel availability at BDUs.
2701 It is precisely
because of those market considerations that we felt it was important to be here
today.
2702 Let me begin by
sharing with you some insights about our own recent experience as a new start‑up
national pay television service in a Canadian broadcasting system and our
attempt to reach audiences by the BDUs.
My colleague, Malcolm Knox, will address the Commission's more specific
questions in the second part of our presentation.
2703 As the Commission
knows, the distribution sector reaches over 90 per cent of Canadian households
and six BDUs ‑‑ Rogers, Shaw, Bell ExpressVu, Star Choice,
Vidéotron and Cogeco ‑‑ control access to over 91 per cent of
cable DTH subscribers. In essence, the
small number of BDUs has the capacity of life or death over new services such
as ours, not to mention existing services as well.
2704 Let me be clear
with the Commission. Even with the
CRTC's present must carry rules, spectrum availability with these few BDUs is
not easily accessible. These six
companies, which are often vertically integrated, find themselves in a very
powerful position in negotiating with independent programming services such as
ours and can draw out discussions about carriage for months without any impact
on their double‑digit profit margins.
2705 Before I go any
further on this question, I do want to recognize one of the BDUs for its
exemplary attitude in our case and that is Bell ExpressVu. This BDU was ready and willing to provide our
service with full HD and SD capacity for all six channels and have been actively
marketing the service since launch.
2706 Let me get back to
the other situations.
2707 In the
Commission's decision licensing Super Channel, the Commission clearly
stipulated we had mandatory carriage for Class 1 systems with comparable
carriage of the incumbents. We are now
close to six months since the launch of Super Channel and in many cases we have
been negotiating with some BDUs for 10 months or longer, yet on day one of our
operations we committed to both a national advertising campaign and a very
expensive programming offering.
2708 During this time
we have had to face the obvious conflicts of BDUs who allocate significant
bandwidth for their own VOD, pay‑per‑view and other partially owned
television interests before respecting mandatory carriage requirements of the
Commission.
2709 We estimate the
delays we have had to bear for comparable carriage by BDUs in full contempt and
disregard for the Commission's decisions will have cost us over $12 million in
the start‑up year alone. We have
also noted that many BDUs asked the Commission to eliminate all access rules in
favour of a preponderance formula.
2710 Needless to say,
we vehemently reject this proposal for the following reasons.
2711 In Phase I of this
proceeding BDUs have cited channel capacity limitations prior to full digital
transition in 2013 as a key factor limiting the launch of additional Canadian
services. Allarco Entertainment's
application for a pay television licence was predicated on providing multiple
channels of high definition programming at launch.
2712 However, after
consultation with BDUs we determined only two fully dedicated HD channels were
feasible at launch in light of channel capacity concerns. In many cases, we found BDUs were unwilling
to dedicate one or two HD channels to our service, even though this is a key
selling point to consumers. It seems
offering Super Channel in a manner comparable to the incumbent pay television
service means the same retail price, but not necessarily all the multiplex
channels.
2713 Yet during this
same period of time, despite claims of a lack of channel capacity, BDUs
launched HD versions of U.S. channels which provide primarily up converted
programming content. Those U.S. channels
include U.S. Cable News Network, U.S. independent over the air stations, Speed
and other foreign discretionary services.
2714 Such
examples ‑‑ and there are many more ‑‑
demonstrate the blatant self‑serving attitude the BDUs have demonstrated
in dealing with licensed Canadian services and foreign satellite services. Close to six months after launch, and having
a national licence which states "must carry", Super Channel is still
not available on Star Choice, Shaw Cable, Vidéotron, EastLink, Telus, MTS and a
number of Class 1 CCSA members, almost 50 per cent of potential customers
across the country.
2715 On the key
question of dispute resolution, we totally disagree with the proposals of BDUs
who want to eliminate this procedure. We
are well placed to understand firsthand why they would prefer this. We recently had to use a dispute resolution
process with two of the BDUs to have them respect the Commission's regulations
about must carry. This process has
proven to be laborious and time‑consuming, but we have to ask ourselves
what recourse would we and the Commission have if such a dispute resolution
process did not exist. Licensees would
be even more at the mercy of a handful of BDU gatekeepers.
2716 Based on our
recent experience we strongly recommend the Commission ask the government to
revise the present broadcast legislation to give the CRTC more powers, not
less, in the area of dispute resolutions.
The Commission should have the powers much like the FCC in the United
States and Ofcom in Britain which both can impose heavy fines on parties that
do not respect regulations.
2717 In addition, the
Commission should have the means to determine monetary compensation for the
losses of licensees which face BDUs that don't respect Commission decisions.
2718 Furthermore, we
strongly recommend the Commission carefully examine many of the provisions of
BDU contracts. It is not uncommon for a
BDU to impose a variety of onerous obligations on a programming service which
is seeking carriage, marketing subsidies, transmission costs and other
obligations which have the potential of seriously impeding the entry of
Canadian services.
2719 To our knowledge,
foreign services have not been subjected to similar provisions in their
contracts. In addition, BDUs will use
most‑favoured‑nation provisions in their contracts with Canadian
services to ensure they don't miss an opportunity to extract extra revenues
from programming services.
2720 In addition, we
would like the Commission to review the question of audit rights with the
BDUs. In Broadcasting Notice 2005‑34,
the Commission commented on audit rights, stating:
"The Commission expects future
agreements negotiated between programming services and BDUs either to
incorporate the audit terms set out above or to negotiate mutually agreed terms
on the matters covered in this Notice."
2721 In our
negotiations with a number of BDUs, they have refused to include audit rights
and agreements, which leads us to suggest the Commission amend the existing BDU
regulations to provide programming services with unequivocal audit rights to subscriber
information.
2722 I would now like
to ask Malcolm Knox to go through some of the homework the Commission gave us
in preparing for this public hearing.
2723 MR. KNOX: Thank you, Chuck.
2724 We spent quite
some time examining the distribution model the Commission proposed for
discussion at this hearing and we would have the following comments to make.
2725 We agree with the
Commission's proposed regulatory provision on a minimum preponderance 50 per
cent plus one of both services offered by distributors and services received by
distributors must be Canadian.
2726 We also agree with
the Commission's proposal for the composition of the basic service and the
provision to offer no guaranteed access to foreign services.
2727 On the critical
question of guaranteed access to a limited number of core Canadian services, we
would also agree to the extent that the Commission consider Canadian pay
television services as core services, providing value diversity to the
broadcasting system. In our view, one of
the key elements to consider in defining core Canadian services should be the
level of expenditures on Canadian programming and the exposure provided to such
programming by the licensees.
2728 In the case of
Super Channel, we are planning on spending more than $100 million on developing
and licensing Canadian programming in our first five‑year licence period,
which comes to an end in 2012.
2729 We consider this
to be the kind of level of commitment that places a service in the core
services category.
2730 We disagree with
the BDU proposals for the elimination of genre protection. In such a situation we would anticipate that
specialty channels which are controlled by companies related to the BDUs would
broaden the categories of their programming offerings and would be engaged in
outfitting smaller broadcasting groups for programming rights.
2731 Alternatively, BDU‑controlled
companies could obtain licences to compete with analog specialty and Category 1
services. Here again we have an example
of what could result from the elimination of must carry obligations.
2732 In our view, such
a situation would result in the potential removal of Canadian programming
services not owned by or aligned with BDUs, thus reducing diversity of
ownership in Canadian broadcasting.
2733 Concerning the
possibility of increasing the number of authorized non‑Canadian satellite
services, particularly in the pay television sector, we clearly oppose such a
move. We believe the Commission should
continue to be vigilant regarding requests for authorizing foreign specialty
and pay services and maintain as its priority question in such cases: What are the net benefits to the Canadian
system by allowing the entry of such services and what will be the impact on
the programming rights for Canadian services?
2734 Letting in such
services could ultimately reduce our overall capacity to sustain a dynamic
Canadian programming production industry.
2735 For example,
Canadian pay television services commission, invest in and acquire in excess of
$80 million a year of independent Canadian content programming primarily in
drama. The removal of the
competitiveness test for entry of foreign satellite services would place
Canadian services operating within those genres at an undue disadvantage.
2736 All pay and
specialty and most Category 1 digital services are required to adhere to
significant Canadian programming expenditures and exhibition requirements as
conditions of their licence. Canadian
pay and specialty services acquire exclusive Canadian exhibition rights to non‑Canadian
programming. Most of that foreign
programming is currently exhibited on U.S. services which do not presently
qualify for entry into the Canadian market.
2737 In the event the
Commission was to lessen or totally eliminate entry barriers to non‑Canadian
services, we foresee a profound redirection of programming exhibition rights
away from Canadian pay and specialty services.
Such a redirection of programming exhibition rights would be accompanied
by significant audience fragmentation from Canadian services over to non‑regulated
foreign programming services. This in
turn would seriously threaten both the viability of Canadian services and the
livelihood of Canadian actors, producers and writers who are direct
beneficiaries of Canadian programming expenditures and exhibition requirements.
2738 With regard to
undue preference rules, we do not agree with proposals of the BDUs to either
remove or retain existing rules which place the burden of proof with the
complainant.
2739 The Commission had
to call a public hearing in 2007 because it was alleged one of the BDUs was not
respecting carriage rules. We fully
agree with the Commission's proposal to reverse the onus in this area and
reiterate that we recommend stronger regulatory power for the Commission to
deal with undue preference situations.
2740 MR. ALLARD: Mr. Chairman and Commissioners, as I said
earlier, we believe it is critical to the future success of our broadcasting
system that the Commission use this hearing to set down new rules for the
relationship between Canadian programming undertakings and the BDUs.
2741 The BDU providers
have evolved rapidly over the years, becoming not only very profitable but also
very concentrated in ownership and increasingly involved in distributing their
own programming services. We have said
it before and I will repeat it again:
BDUs have the power of life or death over Canadian programming services.
2742 This should not be
the case in a broadcasting system that is supposed to be regulated in the
public interest, not in the interest of a small group of BDUs. We believe it is imperative that the
Commission not only continue to regulate the system but more so strengthen
regulations with mandated consequences for non‑compliance, including
compensation for BDUs who refuse to comply with Commission's decisions.
2743 It is our view
that the Commission has to retain a strong access regime with teeth to ensure
Canadian services can reach Canadian audiences as a priority over offering
foreign services.
2744 The recent success
of Category 1 digital networks is in large part due to the Commission's clear
access policies.
2745 Deregulation is a
popular term in many circles, but we have to remember that the success of our
Canadian broadcasting system, which is the envy of many countries, has been
built on ensuring Canadian programming services could compete within our own
market while showing an openness to the world.
We caution the Commission to not jeopardize a system that is very
fragile in the sole interest of further increasing the power and profit margins
of BDUs.
2746 The U.S. Treasury
Secretary and former Goldman Sachs CEO, Henry Paulson, was quoted in Market
Watch a few weeks ago calling for more regulation, not less, of the financial
markets. In his view, the excesses of
deregulation in the U.S. have now created the worst financial crisis in a
generation, threatening the health of the U.S. economy, the savings of millions
of Americans and the survival of some of the biggest financial institutions in
the world. Such statement should give us
the shivers.
2747 Let us remember
our Canadian broadcasting industry is only healthy today because of years of
careful crafting of regulations which balance the diverse interest of all
industrial sectors involved.
2748 This completes our
oral presentation and we look forward to responding to any questions you may
have.
2749 THE
CHAIRPERSON: Thank you very much for
your presentation.
2750 On page 9 you say:
"In the event the Commission
was to lessen or totally eliminate entry to non‑Canadian services, we
foresee a powerful redirection of program exhibition rights away from Canadian
pay and specialty services."
2751 Has anybody put
that idea forward?
2752 I mean, isn't this
a bit of a smokescreen? I'm not aware of
anybody suggesting that we eliminate entry barriers for non‑Canadian
services, not even the BDUs.
2753 MR. KNOX: Well, I'm sure the BDUs wouldn't be promoting
that, particularly if they want to bring in more U.S. services.
2754 In our view,
Canadian programmers license programming from program suppliers in the United
States. Those program suppliers also
license programming to U.S. services who buy U.S. rights which are of much
greater value than Canadian and, as a result, Canadian broadcasters acquire
programming that is produced in the States, and the U.S. services have similar
programming.
2755 If we were to
allow unbridled entry without any oversight, the concern is the U.S. services
could start to come in and in the early years while there would be an issue
with the programming rights, over time the U.S. services could start to acquire
that programming from the U.S. program suppliers. They could buy U.S. and Canadian rights and
then this programming would just not be available for some services in Canada.
2756 THE
CHAIRPERSON: I understand that point,
but I mean my whole point was you are raising this here. I have read most of the submission and I
don't believe I have seen anybody suggesting that we eliminate any kind of
entry barrier to foreign services.
2757 MR. KNOX: Well, I guess this is in the area of the
genre protection and just our interest in making sure that this ‑‑
2758 THE
CHAIRPERSON: So you are just
anticipating that this might lead us to the situation. Is that the idea?
2759 MR. KNOX: Well, that's true. And then there are some other areas ‑‑
there are some programming services that seem to be creeping into Canada. For instance, the service Setanta seems to be
a foreign service ‑‑
2760 THE
CHAIRPERSON: Which service?
2761 MR. KNOX: Setanta.
2762 THE
CHAIRPERSON: Yes...?
2763 MR. KNOX: It's a foreign service I believe from ‑‑
2764 MR. LEWIS: I believe it's based ‑‑ I
will comment on that.
2765 It's a service
that I believe originates in Great Britain.
It is a soccer/football channel.
There already are Category 2 services in Canada that are Gold TV, and I
believe there is another one, which occupy that genre, and yet these services
are starting to creep in via VOD and yet there are linear services in the U.S.
2766 Setanta is a good
example because we have just encountered a couple of situations where it has
leapfrogged over Super Channel in being launched on VOD in the U.S. It is a satellite service. It is a monthly subscription service, and it
appears 100 per cent of the programming is identical on VOD. So it doesn't even seem to be a VOD service.
2767 THE
CHAIRPERSON: How is it creeping into
Canada?
2768 MR. LEWIS: I believe that it is being pulled off a U.S.
satellite. It is being sold by several
BDUs on a monthly subscription basis under the guise of being video on demand.
2769 THE
CHAIRPERSON: I see. Okay.
2770 The other thing I
notice, after two days of hearing, nothing about fee for service. You haven't even mentioned the word.
2771 What is your view
on fee for service?
2772 MR. KNOX: Thank you.
Fee for service for the over the air broadcasters is, frankly, a much
bigger issue for them than it is for us.
2773 From our
perspective, our concern as a pay service that is purchased after consumers
purchase the basics, or basic tier, our concern is that over the air fees could
increase the cost of the basic service and make it more expensive to eventually
buy through and purchase our service.
2774 So our concern
about basic and over the air is that it not be too large a service and not too
expensive and create somewhat of a barrier to entry for purchasing pay and
specialty.
2775 THE
CHAIRPERSON: So is this a yes or a no or
a modified no or what?
2776 MR. KNOX: A modified no.
2777 THE
CHAIRPERSON: Okay. Thank you.
2778 Rita, I believe
you have some questions.
2779 COMMISSIONER
CUGINI: Thank you.
2780 Good afternoon,
gentlemen. I'm going to indulge for just
a moment and make a bit of an editorial comment, which I don't normally do.
2781 I think you
provide us with a very interesting case going forward, and I guess in doing so
I am putting on notice those BDUs who currently aren't carrying you that we may
ask this question when they are before us, because if it is true that the
relaxation of genre exclusivity will provide the BDUs with more of an
opportunity to carry competing services and let the consumers decide which ones
will thrive or not, then here is a perfect case where they could provide that
competition to what is currently on their dial and let the Canadian consumer,
their subscriber, decide which will flourish and which will not.
2782 So like I say, I
just think it is an interesting case and if you care to comment on that little
editorial, please go ahead.
2783 MR. KNOX: Well, I think there is an interesting
consideration when we have the BDUs suggesting that the market should decide,
the marketplace should prevail. There is
a very fragile time in the life of a new service, and that is between getting
the licence and getting carriage and actually having the BDUs fully engaged in
marketing the service.
2784 So on the one hand
for the BDUs to say we should let the market prevail, well, that is assuming
that you are in the marketplace, you have the shelf space, the BDU has fully
engaged, they are working at selling you, they have briefed their CSRs on your
service and you are truly ready to go.
2785 Until you are at
that stage you are incredibly vulnerable; you are not in any position to talk
about success in the marketplace.
2786 So it's fine to
talk about success or having the marketplace prevail once you have been around,
once you are there. You know, after
three years or five years or some period of time it is easy to evaluate
that. But in the beginning a service
like ours, trying to get the shelf space, trying to get launched and equally
important trying to get the BDUs engaged.
2787 We have some BDUs
that picked us up early on and they are now just getting engaged five to six
months later.
2788 COMMISSIONER
CUGINI: If we were to go back to the
future and if ‑‑ I mean, you were here this morning I know
when Bell was in front of us and you heard what ExpressVu said in terms of the
kind of information absent access rules that they would require from services
launching.
2789 So if we went back
to the future, how would your approach have been different in the absence of
the must carry designation that you did receive when you would go to the BDUs
and say here's the service I am proposing?
What other information would you have provided them to convince them that
you were worthwhile service to carry?
2790 MR. KNOX: Two thoughts on that.
2791 One, must
carry. If we didn't have the must carry
provision, we wouldn't have launched a service of this magnitude, of this many
channels and of this size of programming investment.
2792 But dealing with
the BDUs and our circumstance with must carry has been quite similar to what
many other services have had to deal with.
2793 When we arrived on
many of the BDUs' doorsteps, they might as well have been treating us as if we
were Category 2. They really didn't give
much consideration to must carry. We are
six months in and we are only on 48 per cent of distribution across Canada.
2794 So when we went
in, we had to go in and pitch them on our programming and explain what our
programming is. Not only that, we had
the regional pay services spend some time trying to convince the marketplace
that they had all the programming. There
was no programming available. So we had
a tougher sell to go in and explain to them yes, there is programming.
2795 So we had to
convince the BDUs that we are real service, we have real programming or access
to real programming.
2796 And then, once we
got them over that hurdle, we then got into the bandwidth discussion. The bandwidth discussion was, well, we can
launch one channel and that's all we have to do under the regs. Well, if you pay attention to our licence
decision, it says comparable carriage and that is the expectation.
2797 So there are still
some BDUs who are resisting on that front today and frankly, we have had to
sort of claw our way along with each BDU.
2798 I will point out
that it is interesting the impact that this hearing and perhaps our appearance
today has had on some BDUs. Within the
last 24 hours we have received two affiliation agreements for signature. We have been notified another one is in the
mail, and we received a letter this morning that a BDU in question is prepared
to ‑‑ has found some technical innovations that will allow
them to carry us in the near future.
2799 COMMISSIONER
CUGINI: Is the bottom line you would not
have applied for this service if you knew you couldn't get must carry status?
2800 MR. KNOX: I think I will let Chuck answer that.
2801 MR. ALLARD: Well, when we applied, I think our business
plan called for a deficit going up to $15 million because we had non‑exclusivity
and we knew we had to have must carry.
If we didn't have those two things, we probably wouldn't have gone.
2802 But we said okay,
we have this decision from the CRTC that gives us must carry. And boy, were we mistaken. We rolled the dice, spent a lot of money to
try to launch, and if we didn't have must carry we wouldn't have started.
2803 COMMISSIONER
CUGINI: Thank you.
2804 Both in your
written and your oral presentation you talk about the fact that the BDUs did
launch HD versions of U.S. channels as well as the up ‑‑ in
some cases they are only up converted versions.
2805 Are you suggesting
to us that the CRTC should impose a rule that says that BDUs should carry all
available Canadian HD channels before they launch any additional U.S. HD
channels?
2806 MR. KNOX: Our comment was really directed more towards
the fact that as a must carry, we believe that we have standing over those
services and that we should have had preference over those services.
2807 I guess the fact
that those services were predominantly uprez'd programming was just salt in the
wound to us. But no, we are not
advocating that.
2808 We're just saying
that if we are must carry, there are certain rules and obligations that go
along with that. That is the basis upon
which we came into the marketplace and made all these big investments and we
are just looking for the quid pro quo.
2809 COMMISSIONER
CUGINI: Okay. Did you want to add something, Mr. Lewis?
2810 MR. LEWIS: I wanted to add to that, what is particularly
troubling in the last five or six months has been I would call it a bit of a
gold rush by certain U.S. services.
2811 I am not privy and
we are not privy to the negotiations that have gone on, but if I could cite one
particular instance, yesterday during the discussion with the people from the
Rogers Group there was a discussion whether they were carrying all of the HD
services that Bell ExpressVu was carrying, and they said that they were currently
I guess in negotiations with the high fidelity group for their suite of, I
believe it is, four or five HD services.
2812 What they didn't
mention is the fact that they are not currently carrying Super Channel in HD,
and HD is a very significant component for the consumer market.
2813 Now, what is
troubling ‑‑ and I go back to the gold rush ‑‑
is well after we were licensed, and in fact after we were launched last winter,
or this past winter, CNN started an HD service which is identical to their
standard definition service, but CNN only has one production studio and only a
few hours a day of, I believe, the Anderson Cooper show is shot in HD, and yet
the same BDU who currently doesn't have capacity for a mandated Canadian
service has capacity for an uprez'd CNN.
2814 That is the thing
that we are very concerned about.
2815 We have also seen
across the landscape of BDUs ‑‑ and I will use the PBS
example ‑‑ a number of situations where BDUs have said they
don't have capacity. They are running
KCTS from, I believe, it is Seattle and WGBH Boston. Both are PBS HD channels.
2816 Approximately 98
percent of both schedules are identical.
They are not time‑ shifted stations. They are the same. They are the same signal. And so again we come back to the fact that we
have this problem of distant signals in HD appearing, occupying massive amounts
of bandwidth of U.S. services again in priority, it seems, over Canadian
services.
2817 Sorry for a
longwinded answer.
2818 COMMISSIONER
CUGINI: No, as much information as we
have is always a good thing.
2819 Again, you heard
Bell ExpressVu's suggestion that perhaps in the transition we should retain the
must carry rules for the next two or three years. Others have suggested for the first licence
term just so broadcasters are, I guess, put on notice that these will
eventually disappear.
2820 Do you have a
reaction to either of those suggestions or both, or should there be a sunset
period to the must carry rules?
2821 MR. KNOX: Well, from our perspective we would like it as
long as possible of course.
2822 There is no
question. Once you reach a certain
threshold of subscription level you are safe and we anticipate being there,
absolutely being there by the end of our first licence term. In fact we better be to hit our business
plan. So we will have other issues if we
don't have those subscription levels but probably the first term.
2823 COMMISSIONER
CUGINI: Okay.
2824 Now, another area
of your submission that quite frankly surprised me a little bit, and that is
your position on genre exclusivity and that it be maintained, and the reason I
say it surprised me is because we know the record of when you were first
licensed and we know that there were interventions that said that you were
competitive with existing services and that it was contrary to our one‑per‑genre
policy. And, therefore, it could be
argued that you have benefited by being licensed by the "relaxation"
of the one‑per‑genre policy in your case.
2825 So why do you
maintain absolutely that one‑per‑genre policy continue going
forward?
2826 MR. KNOX: Well, certainly for one reason is our concern
about foreign programming, foreign services coming into Canada.
2827 COMMISSIONER
CUGINI: Then let's put the argument into
two sections; that is, the one‑per‑genre amongst the Canadian
services and then how do we apply that with the entry of U.S. services? Because there are those who have said to us,
"Yes, you can relax within the Canadian services but you have to ensure
that the entry of foreign services doesn't compete with Canadian".
2828 So there really is
two sides to the argument.
2829 MR. KNOX: M'hm.
2830 COMMISSIONER
CUGINI: So let's start with just the
competition between Canadian services.
2831 MR. KNOX: With Canadian services I guess one of our
concerns, and perhaps we are a little cynical after being through the BDU wars,
is our concern about companies that are affiliated with the BDUs and their
potential for access and the deep pockets.
So we are speaking as a small independent company. I mean if we were CTV or something I guess we
wouldn't be saying this.
2832 But as a small
independent we are really concerned about the market clout that some of these
giant companies have and potential control or access they may have or they may
grant themselves. That just causes us
some concerns. So therefore we are
interested in the CRTC maintaining some kind of oversight in this.
2833 COMMISSIONER
CUGINI: And we have heard or read
suggestions ranging from a moratorium on the entry of foreign services to
complete unfettered entry of foreign services.
2834 Where do you think
we should land?
2835 MR. KNOX: Well, I think the BDUs have ‑‑
I will backup.
2836 I think there is
some value in some foreign services coming into Canada if they can make sense
in the context of the Canadian broadcasting system. So to just say absolutely "No
opportunity for them to come in" I don't think is quite right.
2837 But I think it has
to be adjudicated based on what they contribute to Canadian broadcasting. We have got some of the U.S. system in Canada
now and we have got a great Canadian system so there may be some interesting
broadcasting opportunities or programming that can come into Canada that is
really worthwhile and should. But we
also at the same time recognize that those U.S. services don't make the
contribution to the Canadian system the way the Canadian system does.
2838 So I think that
there is a potential for some programming if it's of significant value to the
system, and that needs to be adjudicated.
I don't think there is a hard and fast rule.
2839 COMMISSIONER
CUGINI: And what tests should we apply
to adjudicate whether or not that service would contribute?
‑‑‑ Pause
2840 MR. LEWIS: If I could jump in for a second one of the
things that concerns us, and I don't want to go over old ground, but the USA
network situation is not unique. There
are a number of intervenors who wrote in.
2841 And many of the
programs were bought and spoken for in the Canadian system and they were
programs that were generating revenue, and those revenues certainly contribute
to the bottom line and therefore the production and exhibition of Canadian
programming.
2842 We see very often
in this discussion about taking away genre protection vis‑à‑vis
U.S. services; the suggestion that there are a whole raft of very popular
services that Canadians are not getting access to and with Super Channel in
particular we were able to acquire a number of series unique to Canada. They hadn't been exhibited in Canada. And we would see those series and those program
rights vanish very quickly.
2843 Now, we can't go
and argue because we are a general interest pay television service. We can't argue that if, for example, TNT came
in it's within our genre, but we do have programs that are licensed that are
currently running on TNT and we would likely lose those rights. And that's part of our whole service.
2844 So that is the
difficulty with certain approaches to the genre test because TNT is a general
interest service. We are a general
interest pay service. Do we have
standing to keep them out? It's
debatable.
2845 I haven't seen a
framework that's very clear as to what the test may devolve to. But we certainly know we have program rights
of programming that's exhibited on FX and TNT, two services that we think would
be naturals to come into Canada if there were no rules.
2846 COMMISSIONER
CUGINI: So in the absence of any new
framework just keep the rules that we ‑‑ or keep the process
that we currently employ?
2847 MR. LEWIS: Yes, Commissioner, because it's difficult to
see what actual contribution FX or TNT would make to the Canadian broadcasting
system relative to the contribution that this company will make over the next
five years.
2848 COMMISSIONER
CUGINI: One final question on my
part. My colleagues may have others.
2849 As you know, the
BDUs are asking us to eliminate not only all the access rules but the
distribution and linkage rules as well.
Should they be allowed to put you on basic if they so chose to?
‑‑‑ Laughter /
Rires
2850 COMMISSIONER CUGINI: It's not a trick question. It really is ‑‑
2851 MR.
EGGERTSON: If I can just ‑‑
I'm the accountant for the company.
2852 COMMISSIONER
CUGINI: Okay.
‑‑‑ Laughter /
Rires
2853 MR.
EGGERTSON: And I think, to be quite
honest ‑‑ I listened to some of the discussion yesterday, with
our ‑‑ sorry ‑‑ with our retail costs the
suggestion yesterday by a gentleman from the CBC is what a basic cost of basic
could be if it was skinnyed down. You
would look at a basic that would be very expensive which would probably
discourage people or prevent certain people from getting the basic package.
2854 But however, as
the accountant if we were part of the basic, our sub‑numbers presumably
would be very large and the business would be phenomenally successful. But I don't think it's fair to impose that
upon the general Canadian public that we should be something that they choose
to take because they like our programming and not forced to take.
2855 COMMISSIONER
CUGINI: Well, thank you very much. Like I said, that was my final question.
2856 Thank you, Mr.
Chairman.
2857 THE
CHAIRPERSON: Anybody have some
questions?
2858 Commissioner Katz.
2859 COMMISSIONER
KATZ: I just have one quick question.
2860 I think I heard
you say that foreign aside, foreign services aside your concern with allowing
competition by genre in Canada is because of the risk of potential self‑dealing
by the vertically‑integrated BDUs.
Is that the only reason?
2861 MR. KNOX: Yes.
2862 COMMISSIONER
KATZ: Okay, thank you.
2863 THE
CHAIRPERSON: Michel.
2864 COMMISSIONER
ARPIN: I'm only seeking your comments on
two or three different issues. One
is ‑‑ and it's something we didn't hear so far at least in
this hearing but we may hear it, is the fact that I have heard a couple of
times that it's much easier to get a CRTC licence than to get a distribution
agreement with the BDUs.
2865 I was hearing what
you were saying in your oral presentation, Mr. Allard, and that's something
that crossed my mind. Will you agree
with such a statement it's easier ‑‑ and I know it was
competitive. It was fairly hard to get
the licence. You were going against a
few already established policies by the Commission, notably the one‑per‑genre.
2866 MR. ALLARD: Well, I think that's true. It's sometimes easy to get the licence and
very difficult to launch and I didn't think it would be quite this painful,
especially when we had a licence decision that said mandatory carriage and
comparable. So we thought, oh, you know,
we have ‑‑ our business plan has tripled in budget but we have
got this licence that says mandatory carriage.
And I didn't think it was going to be this painful.
2867 It wasn't this
painful 20 years to get a BDU. But now
they have become so concentrated and so difficult to deal with sometimes that,
yes, it's sometimes quite easy to get a licence and very difficult to execute.
2868 COMMISSIONER
ARPIN: And even, as you say, for a must
carry service. So if you are a Category
2 who has no access ‑‑ doesn't benefit of any access rules it
could be totally impossible?
2869 MR. ALLARD: I guess we are the wrong ones to ask that,
but I would assume that if we are having difficulties they are having much more
difficulty.
2870 COMMISSIONER
ARPIN: Yes.
2871 In your
presentation, oral presentation, it is suggesting ‑‑ and I
think it was Mr. Knox who addressed the issue of preponderance and you said
that you were ‑‑ you agreed to a preponderance rule of 50 plus
1. We heard the CBC yesterday saying
that preponderance should be at least two‑thirds and I don't know if you
have any comment.
2872 MR. KNOX: We think the more Canadian the better. So that would be of interest to us as well at
that level. We were just accepting of
what was in the proposed model but we appreciate their position and see value
in it.
2873 COMMISSIONER
ARPIN: Thank you.
2874 Thank you, Mr.
Chair.
2875 THE
CHAIRPERSON: One question on dispute
settlement.
2876 There is a dispute
settlement mechanism right now. You are
having trouble getting carriage, notwithstanding that you enjoy a mandatory carriage
licence from us. Have you invoked
it? What is ‑‑ does it
work or do you have a suggestion as to how we should improve it to make it work
better in cases like yours?
2877 MR. ALLARD: Well, Mr. Chairman, I think one of the easy
things you could do before ‑‑ with somebody who has got
mandatory carriage in his licence is when they are ready to go ‑‑
and we do this with our creative development people across the country ‑‑
we tie them in by a videoconference call.
And it would be very easy for the Chairman or someone else to say,
"Okay, these guys are ready to go.
How many of you are ready to carry them?" You don't have to get into the exact terms.
2878 And that would
give an impetus for some of the BDUs to react, because sometimes they don't
react until the CRTC is engaging them or until we exercise the dispute
resolution which is we shouldn't get into a quasi‑judicial process or
administration process. That should be
the last thing we should have to do.
2879 THE
CHAIRPERSON: I can't do both.
2880 MR. ALLARD: What's that?
2881 THE
CHAIRPERSON: I can't do both. I can't be ‑‑ on the one
hand, you know, exercise suasion as you suggest to get together and then if it
doesn't work also be an arbitrator. So I
mean it's one or the other.
2882 MR. ALLARD: Well, Mr. Chairman, I remember 20 years ago I
was in the business. I got a call from
the chairman a couple of times and I was taken offside by somebody else and he
told me, "Deal with the situation" and I dealt with it.
2883 THE
CHAIRPERSON: Well, that maybe is the way
that this ‑‑
2884 MR. ALLARD: Okay, no.
2885 THE CHAIRPERSON:
‑‑ was done 20 years ago.
It's not the way business is done now.
And also we have ‑‑ I'm under the scrutiny of a Federal
Court of Appeal which takes a very different view on due process than what it
did 20 years ago. So I mean let's deal
with the situation today.
2886 You have a
problem. Have you invoked the dispute
settlement?
2887 MR. KNOX: Yes, we did.
We ‑‑
2888 THE
CHAIRPERSON: And did it resolve the
issue?
2889 MR. KNOX: It had ‑‑ it seemed to have
had some impact. We didn't take it to
the decision stage because we were able at the eleventh hour to make a deal
last week. It dragged on from December
until last week. It took many
months. It was very slow. The parties in question didn't really
demonstrate that they were ‑‑ they were moved by it. They chose to ignore it; it would appear,
until the eleventh hour.
2890 THE
CHAIRPERSON: And do you have any
suggestion for us of how to improve the dispute settlement process in light of
your personal experience?
2891 MR. KNOX: Well, if the Commission had the ability to
invoke some fines or if the Commission had the ability to assess compensation
when a party is aggrieved. In our
situation we have lost five to six months of revenue because a party ‑‑
some of the BDUs just chose to drag their feet and not work with us.
2892 THE
CHAIRPERSON: What I'm trying to figure
out, to what extent is the issue one of your unwillingness to confront the BDU
and to what extent it is an issue of a defective process because we haven't
expedited proceedings, et cetera. Now, I
understand for business reasons and for ongoing commercialization you don't
want to be confrontational right away but what I have ‑‑
that's a decision you have to make and you have to live with that.
2893 But I am talking
about our process. Does it work? Does it need improvement and if so where?
2894 MR. KNOX: Well, I felt as we were going through the
process that the folks I was dealing with at the CRTC felt that they didn't
really have a lot of clout to move it along until we got to the actual formal
process of setting it up with the hearing which is going to take months.
2895 So if there is
some way to have some sort of expedited intervention that didn't take months
and months and didn't have to wait for the hearing schedule to open up to
accommodate the hearing that would be very significant.
2896 THE
CHAIRPERSON: Some parties have suggested
we should adopt what I think of sort of baseball rules, best‑offer
arbitration, you know you both put an offer on the table and we just select
between the two of them. We can't do
something else.
2897 What do you think
of such a suggestion?
2898 MR. KNOX: In many cases that can work.
2899 THE
CHAIRPERSON: Okay.
2900 MR. LEWIS: But Mr. Chair, I just want to ‑‑
‑‑‑ Laughter /
Rires
2901 MR. LEWIS: The lawyer in me says one of the
difficulties ‑‑
2902 THE
CHAIRPERSON: Your client has spoken,
councillor.
2903 MR. LEWIS: Sorry?
‑‑‑ Laughter /
Rires
2904 MR. LEWIS: The devil here that we have been concerned
about in that process, because we certainly canvassed it with Commission staff,
is this series of MFN requirements of certain BDUs and in a ‑‑
I would suggest that what we are seeking or what we have been seeking all along
is carriage rather than ‑‑ the issue is not really hedged on
wholesale price.
2905 And so this
particular circumstance might be unique, Mr. Chair, because we were seeking to
be carried. We were seeking to be
marketed and the price wasn't the thing that was really holding it up. But if the Commission ‑‑ if
the other parties for example said, "Well, we will offer $5.00 now"
and we say, "Well, we have got" ‑‑ "We are
according you MFN pricing" that would be another snowball that would start
to run down a hill.
2906 THE
CHAIRPERSON: But surely you could do the
best offer arbitration in terms of both price and conditions?
2907 MR. LEWIS: The price hasn't been the issue, though. That's the ‑‑
2908 THE CHAIRPERSON:
‑‑ conditions.
2909 MR. LEWIS: It's the carriage and it's the issue of
access to systems and whether there is channel capacity. That's been more of what the issue has been
about.
2910 And also, if I
could put it bluntly it's the ‑‑ in our particular situations
with BDUs thus far, it's been issues of finding channel capacity to launch U.S.
services and other services and not respecting the mandatory order or mandatory
carriage issue.
2911 And that's
something that I think is beyond our determination and a last offer doesn't
work. It's really a fact finding perhaps
by the Commission as to who is right, were services added.
2912 THE
CHAIRPERSON: Okay. Well, thank you very much for your
presentation.
2913 Madam Boulet, do
we want to take a five‑minute break so you can reassess the panels?
2914 THE
SECRETARY: Yes, thank you. That would be appreciated.
2915 And I would ask
for the Canadian Film and Television Production Association and ‑‑
l'Association des producteurs de films et de télévision du Québec de venir à la
table des intervenants, s'il vous plaît, dans cinq minutes.
2916 Merci.
‑‑‑ Upon recessing
at 1420 / Suspension à 1420
‑‑‑ Upon resuming
at 1429 / Suspension à 1429
2917 THE
CHAIRPERSON: Okay, Madam Secretary,
let's go.
2918 THE
SECRETARY: Merci, Monsieur le Président.
2919 We will now
proceed with a presentation of the Canadian Film and Television Production
Association. Mr. Guy Mayson will be
introducing his colleagues, after which you will have 15 minutes.
2920 And we will
continue avec l'Association des producteurs de films et de télévision.
2921 Mr. Mayson.
PRESENTATION / PRESENTATION
2922 MR. MAYSON: Good day, Mr. Chair, Vice‑Chairs,
Commissioners and CRTC staff. My name is
Guy Mayson and I am the President and CEO of the Canadian Film and Television
Production Association.
2923 With me today are
to my right, Julia Keatley, President of Keatley Entertainment of Vancouver, Co‑Creator
and Executive Producer of the drama series "Cold Squad" and
"Godiva's". Julia co‑chairs
our Broadcast Relations Committee.
2924 To my left, John
Barrack, the CFPTA's National Executive Vice‑President and Counsel.
2925 And to John's
left, Mario Mota, the Association's Senior Director of Broadcast Relations and
Research.
2926 The CFTPA
represents almost 400 companies that create, finance, produce, distribute and
market feature films, television programs and interactive content for new
digital platforms.
2927 Through the
content we produce, independent producers help foster Canadian cultural choices
and reflect the rich diversity of this country.
As such, the independent production sector plays a vital role in the
Canadian broadcasting system, as recognized in the Broadcasting Act.
2928 Mr. Chair, you
have expressed the view on several occasions that the Broadcasting Act has two
overriding objectives: the provision of
Canadian content to Canadians and access to the system.
2929 We agree with you
and believe that these must be central to the discussions in this
proceeding.
2930 We fundamentally
believe that the Commission can only address the five key questions noted in
the Chair's opening remarks yesterday by first addressing the appropriate
contribution to the creation of Canadian programs of all sectors of the
broadcasting system, one of the issues which you initially asked intervenors to
speak to at this hearing.
2931 In fact, we
believe that this is not only the most important question that should be
answered in this proceeding but the prism through which virtually all other
issues, including the five key questions, should be addressed.
2932 Canadians want
quality programming and, as you heard yesterday, recognize that the CRTC plays
a key public interest role in assuring that they receive it.
2933 The notion put
forward by BDUs in this process, that the current BDU regulatory framework is
fundamentally flawed, is not forward‑looking and does not give Canadians
the greatest possible choice of services at affordable prices, appears to have
been taken as a given and that the consequence of this is a need to compromise,
to step back from Canadian programming as a primary objective for the system.
2934 And yet, that is
not what the evidence before you suggests.
The Canadian broadcasting system today remains strong and healthy. Viewing levels and revenues are at all‑time
highs. Canadians have more choices of
television channels than people in most other countries around the world. Shifting consumer habits and patterns are
being accommodated within the system with no evidence of abandonment.
2935 In particular,
technological developments, rather than hurting the BDU business, are enhancing
it. It is BDUs who participate fully in
the new subscription revenues that come from the internet and other new
technologies and they who have used their regulated businesses as a basis for
providing these unregulated services.
2936 The notion that
BDUs face imminent technological consumer or economic threats that warrant
fundamental regulatory change is, we think, false.
2937 This means there
is no need to step back from Canadian programming as a primary objective for
the system, there is no need to compromise the fundamental Broadcasting Act
objective that undertakings maximize their contributions to Canadian
programming, and there is no need to make changes to current regulation that
would have the effect of reducing support for Canadian programming.
2938 In fact, quite the
contrary. This hearing presents perhaps
the Commission's best opportunity to lay the groundwork necessary for a
redoubling of efforts in support of Canadian programming.
2939 Julia.
2940 MS KEATLEY: Thank you, Guy.
2941 A primary purpose
of the Canadian broadcasting system must be to generate sufficient dollars to
produce high‑quality priority programming such as Canadian drama that
Canadians want to watch on whichever platforms they choose now and in future.
2942 Unfortunately, in
English Canada we are falling well short in this regard. We believe there are two major reasons for
this.
2943 Firstly,
broadcasters' promises that led to the 1999 TV Policy have proven to be
false. A primetime exhibition commitment
alone is not enough to ensure private conventional broadcasters spend the money
necessary for high‑quality priority programming.
2944 Secondly, the
promised benefits of consolidation since the late 1990s in terms of sustainable
and significant incremental increases in support of Canadian programming have
been neither assured for appropriate conditions of licence nor realized through
broadcasters' conduct in the marketplace.
2945 The major English
private conventional television broadcasting groups are spending more and more
on U.S. programming, as we have heard over the last day and a half, with the
inevitable consequence that spending on Canadian programming and particularly
drama is getting squeezed.
2946 In the last decade,
the battles for primetime supremacy between CTV and Global have caused Canadian
English private conventional television spending on U.S. programming to go from
27 percent of revenues in 1999 to 37 percent of revenues in 2006, with no
minimum Canadian programming expenditure requirements.
2947 Increased foreign
programming costs resulting from relentless outbidding for top U.S. shows have
come at the expense of Canadian shows, in particular drama.
2948 Hence, the
precipitous drop in Canadian drama spending by English private conventional
television broadcasters from 5.1 percent in revenues in 1998 to 2.3 percent in
2006, and ultimately and equally inevitable, the drop in the percentage of
revenues spent on Canadian programming, 27 percent of revenues in 1999 to 25
percent in 2006.
2949 Had CP stayed at
1998 percentage levels, private conventional broadcasters would be spending
almost $50 million more on English‑language Canadian drama today, rather
than shifting their emphasis to lower‑cost game and magazine shows.
2950 All of the
evidence suggests that these negative trends will continue without some form of
intervention. There should be no doubt
that getting back on the right path will require new regulatory approaches but
it also requires a sense of what we are trying to achieve, of what the goal is
or ought to be.
2951 We believe that
the Commission should set the foundation for a new systemwide goal for high‑quality
English Canadian drama and other priority programming.
2952 We would propose
that the goal have three key elements:
2953 first, a doubling
of the number of hours of original first‑run high‑quality Canadian
English drama available to the Canadian public from private broadcasters;
2954 second, a doubling
of the private system's contribution to high‑quality documentary,
children, youth, variety and performing arts programming; and
2955 thirdly, a phased‑in
move towards predominance of Canadian priority programming in peak primetime,
applicable to large multi‑station conventional television broadcast
groups.
2956 Today, all English
private TV broadcasters combined air under 200 hours of original first‑run
quality Canadian drama per year, with major broadcasters like CTV and Global
airing as little as, on average, one hour per week.
2957 This compares, for
example, with Australia where the three private conventional television
networks broadcast approximately 550 hours per year combined, original drama in
the U.K. where conventional broadcasters including the public broadcaster air
close to 1,500 hours per year.
2958 Based on current
private TV spending in English‑language drama cost, an additional 200
hours of original drama would require roughly $200 million in additional monies
generated by the broadcasting system.
2959 Needs for other
high‑quality priority programming categories are harder to assess. However, we believe that a total increase of
$300 million would be an appropriate overall target.
2960 These become our
proposed financial targets, our view of the appropriate incremental contribution
to the creation of Canadian programs of all sectors of the broadcasting
system.
2961 Now, the question
is how we can achieve it and how does each sector of the system appropriate
contribute to it.
2962 John.
2963 MR. BARRACK: Thank you, Julia.
2964 To address the
Commission's specific question on the appropriate contributions by BDUs to the
system, one must start with the BDUs' indirect contribution, that resulting
from an appropriate regulatory framework.
2965 Today, those
indirect contributions mean that Canadians are offered and receive Canadian
services at levels closer to 75 percent of total services, far higher than a
simple preponderance of 50 percent plus one.
2966 Today, those
indirect contributions mean that of the over $2 billion BDUs collect from
Canadians in affiliation claim payments, fully 88 percent goes to Canadian pay
and specialty services.
2967 High levels of
distribution have in turn translated into specialty advertising of close to $1
billion for a total pay in specialty revenues of over $2.7 billion and Canadian
programming expenditures of more than $900 million annually.
2968 No single easily
identifiable subset of rules is responsible for this achievement. It is the culmination of over two decades of
discretionary service licensing and renewal with an intertwined regulatory
framework that has attempted to maximize contributions to Canadian programming
while also ensuring Canadians have access to popular foreign programming.
2969 Mr. Chairman and
fellow commissioners, BDUs are at the top of the food chain. If the BDU regulatory framework is right, the
Commission has the opportunity to maximize contribution from both BDUs and all
the downstream players but if the BDU framework is not designed to maximize
contribution, nothing the Commission does in terms of determining and assessing
direct contributions down the line can possibly make up the difference.
2970 The question you
have asked is what is the minimum regulation necessary.
2971 We believe it is
that which maintains current levels of support for pay and specialty services
and hence their support for Canadian programming. Satisfying itself that the unintended
consequences of regulatory change will not be a reduction in this support must
be the Commission's bottom line in this proceeding.
2972 How can you
actually do that while at the same time reinventing the regulatory wheel is
something that gravely concerns us.
2973 It means, among
other things, that if a new distribution model is deemed necessary, simple
preponderance is not enough.
2974 Maintaining our
achievements to date requires at least a double‑double preponderance of
66 percent discretionary Canadian programming services offered and
received. Anything less risks the loss
of hundreds of millions of dollars in pay and specialty CPEs.
2975 It means
maintained genre protection, access rules and rules against entry of
competitive foreign programming services but most of all it means a collective
mindset that says: We are not prepared
to accept an outcome that means less support for Canadian programming and fewer
Canadian programming choices for Canadian consumers, only more.
2976 Fortunately, the
evidence before you suggests that of all the players in the system, BDUs are in
the best position to increase their total contribution to the creation of
Canadian programs. BDU revenue growth is
not only the highest of any sector but the most immune from the threats of a
new digital media.
2977 The latest
preliminary CRTC statistics reveal that from 2006 to 2007 BDU revenues from
programming services increased by 9 percent to $6.1 billion while revenues from
all BDU services combined increased by 15 percent to $8.8 billion.
2978 Now yesterday we
heard a lot about the pros and cons of fee‑for‑carriage for over‑the‑air
broadcasters.
2979 The CFTPA
respectfully suggests that there may be a better, more efficient option that
strikes at the heart of what the system really needs. That is increasing the direct BDU
contributions to Canadian priority programming.
2980 In addition to
maintaining indirect BDU support, we have a two‑part recommendation to
achieve this objective.
2981 First, we believe
the time has come for the Commission to make whole, as originally proposed, the
full 5 percent BDU contribution to Canadian independent production funds. This would add approximately $100 million in
new funding for priority programming and recognize the value of community
channels to Class 1 BDUs as competitive assets that do not merit regulated
subsidy.
2982 Second, we believe
that BDUs should be required to make an even greater financial contribution to
the creation of high‑quality independently produced programming by
raising the BDU contribution level to 6 percent. This would add approximately $55 million in
new funding initially.
2983 Together these two
measures would roughly double BDU contributions to high‑quality Canadian
priority programming from about $150 million to $300 million annually.
2984 Mario.
2985 MR. MOTA: Thank you, John.
2986 Given the
increasing importance of VoD and/or pay‑per‑view services to BDUs
and given that such services have morphed in ways never initially expected, in
direct competition with linear services, we believe the time has come to
increased VoD and pay‑per‑view licensees' regulatory obligations
with respect to Canadian content.
2987 This should
include greater shelf space for Canadian programming as well as higher
contributions to Canadian independent production funds, at least double the
current level.
2988 For paying
specialty services, we believe the Commission should continue to use PBIT
margins in excess of 20 percent as an opportunity to increase contributions to
Canadian programming at licence renewal time.
2989 We also believe
that Category 2 services, especially those owned by large broadcasting groups
or those affiliated with a BDU, should have contribution levels commensurate
with their distribution and profitability.
A CP in the 30 percent range would appear appropriate in this regard.
2990 For conventional
television, we firmly believe that regardless of what you decide on fee‑for‑carriage
and distant signals, some form of broad Canadian program expenditure
requirement on the major conventional television groups is essential.
2991 In the 2006
Conventional Television Policy proceeding, the CFTPA recommended the imposition
of an overall priority programming CPE on major private conventional television
broadcasters of 12 percent of revenues, growing to 15 percent by the end of the
next licence term. We believe this level
of commitment from private broadcasters would roughly double their baseline
spending on high‑quality drama and other priority programming.
2992 Guy.
2993 MR. MAYSON: Mr. Chair, Vice‑Chairs and
Commissioners, we believe this hearing may present our last, best chance perhaps,
at advancing the cause of Canadian programming across the whole broadcasting
system.
2994 Surely, the most
successful outcome of this proceeding would be a regulatory framework that
maintains and increases the health of the Canadian broadcasting system and
establishes greater and stable funding for high‑quality Canadian
programming that Canadians want to watch.
2995 Canadian
television viewers deserve and expect no less.
That is why we urge you to carefully consider the consequences,
unintended or otherwise, of decisions you make in this proceeding and:
2996 (1) refuse to
implement regulatory changes that will ultimately lead to a reduction in
support for Canadian programming and the number of programming choices
available to Canadians; and
2997 (2) double direct
BDU and major broadcast group funding of Canadian priority programming and
increase support from other elements of the system, as appropriate.
2998 Thank you for your
attention today and we look forward to answering any questions you may have.
2999 THE
SECRETARY: Thank you, Mr. Mayson.
3000 Nous allons
procéder avec la présentation de l'Association des producteurs de films et de
télévision du Québec. Madame Claire
Samson nous présentera ses collègues.
Après quoi vous aurez 15 minutes.
3001 J'aimerais, pour
les fins du dossier, indiquer que l'ADISQ qui avait présenté un mémoire
conjoint avec l'APFTQ nous a avisés qu'ils ne seraient pas présents à
l'audience.
3002 Madame Samson.
PRÉSENTATION / PRESENTATION
3003 Mme SAMSON: Merci.
3004 Bonjour Monsieur
le Président, messieurs les vice‑présidents, madame et messieurs les
conseillers, membres du personnel.
3005 Mon nom est Claire
Samson, Je suis présidente directrice
générale de l'Association des producteurs de films et de télévision du Québec.
3006 Je suis
accompagnée de monsieur Vincent Leduc, vice‑président production chez
ZONE3 et président du conseil d'administration de l'APFTQ.
3007 Nous accompagnent
également aujourd'hui madame Suzanne D'Amour, consultante pour l'industrie du
cinéma, de la télévision, du disque et du spectacle.
3008 Les producteurs
indépendants membres de l'APFTQ considèrent que ces audiences sont d'une
extrême importance. Les demandes et les
attentes des EDR qui souhaitent que le Conseil procède à une déréglementation
dans l'industrie de la radiodiffusion inquiètent énormément les créateurs et
les producteurs de contenu canadien.
3009 Comme nous l'avons
exprimé dans tous nos documents transmis au cours de ce processus, L'APFTQ
demande au Conseil de mettre le contenu canadien au cour des discussions lors
des présentes audiences.
3010 C'est dans cet
esprit que L'APFTQ a analysé l'hypothèse du modèle de distribution proposé par
le Conseil, à savoir une prépondérance de 50 pour cent plus 1 de services
canadiens, à la fois dans les services offerts par les distributeurs et dans
les services reçus par les abonnés.
3011 L'APFTQ
accepterait ce niveau de prépondérance en autant que tous les autres éléments
qui suivent soient intégrés au modèle de distribution.
3012 Deuxièmement, un
modèle conçu dans un environnement numérique, le modèle comporterait trois
éléments de distribution distincts.
3013 Tout d'abord un
bloc de services canadiens de base limité aux services de télévision en direct
locale, à des services de programmation éducative et à des services
obligatoires, ce bloc serait offert au plus bas tarif possible.
3014 Deuxièmement, un
accès garanti à un nombre restreint de services canadiens formant le noyau du
système parce qu'il contribue de manière exceptionnelle à sa diversité.
3015 Nous sommes
inquiets quand on lit que l'accès garanti devra être accessible à un nombre
restreint de services canadiens.
D'entrée de jeu, mentionnons que le Conseil a déjà considéré que
certains services contribuaient à la diversité de contenu canadien et nous
pensons que ce sont ces services qui doivent continuer de constituer le noyau
du système de radiodiffusion, nous y reviendrons.
3016 Et enfin, d'autres
services canadiens et étrangers sans garantie d'accès.
3017 Comme vous le
savez, L'APFTQ avait suggéré, dans son document déposé en Phase II, que le
Conseil accueille favorablement la proposition d'Astral visant à trouver un
point d'équilibre entre loi du marché et encadrement réglementaire qui
permettrait d'atteindre de façon effective et au moindre fardeau réglementaire
possible les objectifs que le législateur a assignés à la politique canadienne
de radiodiffusion.
3018 Vincent.
3019 M. LEDUC: Monsieur le Président, bonjour.
3020 Sur le service de
base, le Conseil se questionne à savoir si les distributeurs doivent être
autorisés à ajouter des services au service de base canadien en exigeant un
tarif plus élevé.
3021 A cette question
nous répondons non. Le Conseil doit
s'assurer que le consommateur recevra un service de base au coût le plus bas
possible et qu'il soit limité aux services de télévision en direct locale, à
des services de programmation éducative et à des services obligatoires
déterminés par le Conseil.
3022 A notre avis, le
service de base canadien devrait être identique pour tous les distributeurs par
marchés linguistiques.
3023 De plus, si le
Conseil permettait aux distributeurs d'ajouter des services additionnels au
service de base canadien, il faudrait probablement prévoir encore une
réglementation pour s'assurer que le distributeur ne privilégie pas des
services auxquels il est lié.
3024 Nous sommes d'avis
que le service de base est un service essentiel, qu'il doit être établi par le
Conseil et dont le tarif de base doit être réglementé en fonction des marchés
linguistiques.
3025 Pour ce qui est
des garanties d'accès, comme nous le mentionnions précédemment, une de nos
préoccupations est l'accès garanti de certains services qui formeront le noyau
du système.
3026 Le Conseil a déjà
jugé que certains services contribuaient à la diversité de l'offre au
consommateur, il devait obtenir un accès garanti à la distribution. Il s'agit des services de télévision
spécialisée et payante, analogique et numérique de catégorie 1 qui devraient, selon
nous, conserver un droit d'accès garanti dans un univers numérique.
3027 Comme le proposait
Astral Media dans son scénario d'assouplissement de la réglementation, ces
services doivent, a) démontrer qu'ils apportent une nette contribution à la
diversité de la programmation offerte aux auditoires canadiens; démontrer qu'il
y a une demande du public pour ce service; soumettre des engagements en matière
de diffusion de contenu canadien ou de dépenses d'émissions canadiennes
adaptées à la nature de ce service; finalement, proposer d'entrée de jeu un
pourcentage significatif d'émissions en haute définition.
3028 Voilà, selon nous,
ce que le Conseil devrait retenir comme critères pour définir les services
canadiens devant former le noyau du système et leur garantissant un accès à la
distribution.
3029 Nous croyons
qu'avec ces obligations il ne serait plus nécessaire de maintenir une
protection relative aux genres de programmation et que celle‑ci devrait
être abandonnée.
3030 Ainsi on élimine
la protection par genres applicables à des services individuels au profit d'un
principe général et simple de contribution à la diversité de la programmation
offerte au public canadien.
3031 Ce sera donc aux
services spécialisés ou payants de démontrer au Conseil qu'ils apportent une
nette contribution à la diversité de la programmation offerte aux auditoires
canadiens.
3032 Ce scénario a
l'avantage de simplifier les règles d'accès et de les harmoniser entre les
diverses catégories d'EDR qui seraient toutes assujetties aux exigences
exposées à l'article 38 du règlement sur la distribution et de la
radiodiffusion.
3033 Claire.
3034 Mme SAMSON: Merci.
3035 Pour ce qui est
des services étrangers, le Conseil se questionne s'il est approprié d'interdire
les services dont la programmation chevauche de manière importante la
programmation d'un service canadien dont l'accès est garanti.
3036 A cette question,
évidemment nous répondons oui, il faut les interdire.
3037 Si nous exigeons
des services qui auront un accès garanti à la distribution, un engagement
envers la programmation canadienne, une nette contribution à la diversité de la
programmation offerte aux auditoires canadiens et un pourcentage d'émissions en
haute définition, nous devons nous assurer qu'ils seront en mesure de
rencontrer ces obligations.
3038 Il nous apparaît
qu'un service étranger dont la programmation chevaucherait de manière
importante la programmation d'un service canadien n'apporte rien à la diversité
de programmation que nous recherchons tous.
3039 C'est sans doute
pourquoi le Conseil cherche à établir des critères pour déterminer un
chevauchement important dans la programmation d'un service étranger.
3040 Nous pensons que
le Conseil devrait juger au cas par cas les demandes qui lui seront
présentées. Nous n'avons pas analysé
particulièrement cette question, mais nous pensons que si le Conseil tient à
établir des critères spécifiques, il pourrait reconnaître que lorsqu'un service
étranger propose une programmation dont 60 pour cent est déjà offert par un
service canadien, ce service étranger ne contribue certainement pas à la
diversité de l'offre et ne devra pas être autorisé.
3041 Quant aux services
exemptés, nous aimerions obtenir une précision du Conseil sur le point
suivant. Vous écriviez dans vos points
pour discussion pour l'audience actuelle, et je cite :
* Le besoin de simplifier les cadres
d'attribution de licences et d'exemption aux entreprises de distribution, par
exemple, le Conseil établirait une classe d'entreprises titulaires de licences
et les autres entreprises seraient exemptées. + (Tel que lu)
3042 Mme SAMSON: Nous avions compris que si nous procédions à
un assouplissement de la réglementation actuelle, la nouvelle réglementation
s'appliquerait à tous les détenteurs de licences et de distribution. A tout le moins à ceux des catégories 1 et 2
de même qu'aux SRD.
3043 M. LEDUC: L'APFTQ comprendrait cependant que les
détenteurs de licences de distribution de catégorie 3 puissent être exemptés,
compte tenu de la taille de leur marché et du retard souvent qu'ils accusent
dans l'évolution technologique de leurs équipements.
3044 Pour nous, un
assouplissement de la réglementation implique une réglementation applicable à
toutes les EDR.
3045 Quant au cadre
d'attribution de licences VSD, VSDA et télévision à la carte, sur ce point nous
n'avons aucune observation à faire.
3046 Le fait
d'autoriser les services VSD, VSDA et de télévision à la carte à vendre des
blocs d'émissions risque de mener à des situations où ceux‑ci feraient
directement concurrence aux services existants ou à de nouveaux services
autorisés.
3047 Soulignons aussi
que cette liberté leur permettrait d'envisager la création de grilles
d'émissions semblables à celles des télévisions conventionnelles.
3048 Étant donné que
les services VSD et de télévision à la carte ne sont pas tenus aux mêmes
exigences en matière de contenu canadien ou de dépenses aux titres des
émissions canadiennes, l'APFTQ ne peut souscrire à une proposition qui aurait
pour effet de fragiliser la programmation d'entreprise de radiodiffusion qui
programme un fort contenu d'émissions canadiennes.
3049 De plus, tant que
les titulaires de VSD n'auront pas trouvé un modèle d'affaires acceptable avec
les producteurs indépendants et les diffuseurs, nous pensions qu'il n'y a pas
lieu de modifier les conditions actuelles d'attribution des licences de VSD.
3050 L'industrie doit
travailler ensemble pour établir un modèle économique viable pour permettre à
tous les partenaires de bénéficier des revenus de la VSD.
3051 M. LEDUC: Finalement vous abordiez le point de la
divulgation des données financières.
Alors, nous considérons qu'en matière d'obligation de rapports et de
divulgation de résultats financiers, la règle qui doit prévaloir est celle de
l'équité de traitement entre toutes les catégories d'entreprise et entre les
composantes privées et publiques du système.
3052 Nous pensions
qu'il est d'intérêt public de continuer de divulguer les résultats financiers
et les dépenses d'émissions canadiennes de chaque service facultatif
individuel, comme c'est le cas actuellement.
3053 Nous sommes aussi
d'avis que les données de même nature doivent être publiées pour chaque
entreprise individuelle de télévision en direct, privée et publique et pour
chaque entreprise de distribution de radiodiffusion.
3054 Nous sommes d'avis
que le Conseil a un rôle crucial à jouer dans l'établissement des tarifs ou
dans le règlement des différends entre les distributeurs et les entreprises de
programmation.
3055 Dans l'univers
entièrement numérique qui s'annonce, alors que cesseraient de s'appliquer les
dernières règles de distribution et d'assemblage, la nécessité de rétablir un
minimum d'équilibre dans les rapports de force et les relations commerciales
entre EDR et services facultatifs deviendra criante.
3056 C'est pourquoi
nous pensons que des mesures doivent être intégrées au nouveau cadre de
réglementation visant à favoriser des relations commerciales saines et
équitables entre les parties.
3057 La capacité des
EDR de s'accorder une préférence indue ou d'assujettir un service non affilié à
un désavantage indu, que ce soit en termes de tarification, d'assemblage ou de
promotion, demeurera grande dans un contexte de fort niveau d'intégration
verticale distribution, programmation et de contrôle des EDR sur un nombre
grandissant de plateformes de diffusion.
3058 L'APFTQ appuie
donc la proposition du Conseil d'incorporer une disposition de renversement de
preuves pour les règles applicables au traitement des questions de préférences
indues ou de désavantages indus.
3059 Ainsi il incombera
à l'entreprise qui est présumée s'être accordé une préférence ou avoir fait
subir un désavantage à autrui d'établir devant le Conseil qu'ils ne sont pas
indus.
3060 Nous sommes
toutefois étonnés de lire que le Conseil se questionne sur la pertinence d'un
processus rapide d'établissement des tarifs permettant de déterminer le tarif
de gros pour les services de programmation avec garantie d'accès.
3061 Est‑ce que
nous devrions comprendre que le Conseil envisage l'idée de revenir sur sa
décision de ne plus réglementer les tarifs de gros dans un univers numérique?
3062 L'APFTQ est
intervenue lors des audiences portant sur les services obligatoires, ceux de
l'article 9.1h, afin que le Conseil maintienne son pouvoir de réglementer les
services déjà autorisés qui bénéficiaient d'un double statut.
3063 Le Conseil a
rejeté notre demande et de plusieurs autres intervenants en déléguant que dans
un univers numérique, le Conseil n'interviendrait qu'au niveau des services de
base et que seuls les services obligatoires reconnus par le Conseil seraient
réglementés.
3064 Comme nous l'avons
indiqué précédemment, l'APFTQ tient à ce qu'il y ait un accès garanti des
services canadiens qui formeront le noyau du système.
3065 Si le Conseil
croit qu'il doit déterminer les tarifs de gros pour ces services, l'APFTQ ne
peut être contre une telle décision qui assurerait un financement stable pour
ces services, diminuerait la pression de la négociation avec les différentes
EDR tout en contribuant à établir des relations harmonieuses entre les parties.
3066 A la limite, le
Conseil pourrait décider de maintenir les tarifs établis par les ententes
contractuelles entre les parties.
3067 Par ailleurs, il
est certain que l'APFTQ s'attend à ce que le Conseil détermine les tarifs et la
composition du service de base qui sera offert aux abonnés.
3068 De même si le
Conseil décidait dans sa grande sagesse d'accorder une redevance de
distribution aux entreprises de radiodiffusion en direct, l'APFTQ s'attend à ce
que le Conseil établisse le niveau de ces redevances en fonction des besoins de
chacune de ces entreprises et cela en fonction du marché linguistique.
3069 L'APFTQ a expliqué
spécifiquement la façon dont elle souhaiterait que le Conseil agisse dans le
cas où des redevances de distribution seraient accordées aux entreprises de
radiodiffusion en direct.
3070 Il nous fera
plaisir d'en rediscuter avec vous dans la période de questions qui suivra cette
présentation.
3071 Madame Samson.
3072 Mme SAMSON: Nous terminerons notre présentation sur la
question de la création et la contribution à la programmation canadienne
puisqu'elle est primordial pour nous.
3073 Si nous pensons
que la programmation canadienne doit être au cour du système de radiodiffusion,
nous sommes convaincus que chacun des secteurs du système de radiodiffusion
doit contribuer à sa diffusion et à son financement.
3074 Le CRTC a exigé
depuis plus de 15 ans déjà que les EDR contribuent à même leurs revenus au
financement de la programmation canadienne.
Cette décision découlait d'une analyse pertinente qui démontrait que les
revenus des EDR dépendaient uniquement du contenu que ces entreprises
acheminaient aux consommateurs.
3075 Il était donc tout
à fait pertinent qu'elles contribuent au financement de productions canadiennes
difficiles à financer et considérées sous‑représentées à l'antenne des
radiodiffuseurs.
3076 Entre parenthèses,
rappelons que ce sont les consommateurs qui ont toujours payé pour le
financement du fonds des câblos et du fonds canadien de télévision.
3077 Si le Conseil le
souhaite, nous pourrons rappeler la petite histoire de la création du fonds des
câblos pendant la période de questions.
3078 Donc, vous ne
serez pas surpris d'apprendre que l'APFTQ demande au Conseil de maintenir les
obligations des EDR de contribuer au financement de la production canadienne
sous‑représentée, et cela à partir de leurs revenus bruts, comme elles le
font actuellement.
3079 L'APFTQ s'attend à
ce que les entreprises de programmation contribuent de façon notable à la
création d'émissions canadiennes comme le prévoit la loi.
3080 Conséquemment,
nous souhaitons que le Conseil réglemente à la fois le temps dévolu à la
programmation canadienne, les dépenses de programmation canadienne en fonction
des revenus bruts de chacune des titulaires et continue d'exiger des grandes
entreprises qu'elles consacrent une part importante de leur programmation aux
émissions prioritaires étant entendu que 75 pour cent de la production des
émissions prioritaires doit être confié à la production indépendante.
3081 En terminant, nous
réitérons que les relevés statistiques et financiers produits par le CRTC au
fil des ans démontrent hors de tout doute que malgré ou peut‑être grâce à
la réglementation, les entreprises de services facultatifs et les entreprises
de distribution de radiodiffusion sont en très bonne santé financière et sont
en mesure de faire face aux défis auxquels elles pourraient être confrontées
dans le futur.
3082 Nous comprenons
que le Conseil veuille rajeunir et alléger la réglementation pour lui permettre
d'agir rapidement dans l'octroi ou le renouvellement de licences. Nous souhaitons cependant que cela se fasse
dans l'intérêt de l'ensemble de l'industrie de la radiodiffusion et surtout
dans l'intérêt des Canadiens.
3083 Nous vous
remercions de votre attention et sommes, bien entendu, tout à fait disposés à
répondre à vos questions ou à discuter de points plus précisément avec vous.
3084 THE
CHAIRPERSON: Thank you very much for
your two presentations.
3085 First of all,
CFTPA, on page 12 you say:
"For conventional television we
firmly believe that regardless of what you decide on fee‑for‑carriage
and distant signals some form of broad Canadian expenditure requirement on the
major conventional television groups is essential." (As read)
3086 THE CHAIRPERSON: Does that mean you don't have a position on
fee‑for‑carriage?
3087 MR. MAYSON: We have a position on fee‑for‑carriage. We put it in writing, I think done in part of
the process.
3088 THE
CHAIRPERSON: For the benefit of our
audience do you want to repeat what your position is?
3089 MR. MAYSON: We just think fee‑for‑carriage
should ‑‑ whatever you decide on fee‑for‑carriage
I think it needs to be linked back to programming and increasing programming
expenditure. We have been, I think, a
bit discouraged at how the discussion around fee‑for‑carriage from
the broadcasting side has made very little if any reference to making ‑‑
putting any of that money into program expenditures. So we think that's a fundamental of that
whole discussion. There needs to be some
linkage there.
3090 MR. BARRACK: I think ‑‑ sorry. Go ahead.
3091 THE
CHAIRPERSON: So I take this to mean that
you support a fee‑for‑carriage if it has strings attached to it?
3092 MR. MAYSON: I think we would see fee‑for‑carriage
as being ‑‑ any decision on fee‑for‑carriage needs
to be linked to program expenditure and the imposition, ideally, of program
expenditure requirements.
3093 THE
CHAIRPERSON: Thank you.
3094 MR. BARRACK: I think also what we are trying to propose to
you is we have seen a real polarized view, obviously, that's been brought
before you. I mean we are ‑‑
one can't miss that. And I think what we
are trying to do is to find a way through that and that's really what our
proposal is going to attempt to do, to get more money into the system and at
the same time have minimal impact on consumers.
3095 And so I think you
may well go down the road of fee‑for‑carriage. If you do, yes, strings but let's make sure
those strings are identifiable strings, that those are tangible strings, that
they are quantifiable and that they result in positively impacting on that area
of the system that is most under represented, that is most at risk. I think our concern is this notion that
somehow if there is fee‑for‑carriage that this money is going to be
channelled primarily towards or in any significant way towards local
programming.
3096 I think what we
have to really do is take a serious look at what is the evidence before you
with respect to local and you heard Rael Merson yesterday saying that that is
core to ‑‑ their local is core to the business.
3097 There isn't
evidence before you at this point and one would think that if CTV and CanWest
really were of the belief that local was under threat you would have seen a
great deal of evidence coming into this hearing.
3098 So if you go to
fee‑for‑carriage here, yes, absolutely strings. Those strings should take the form at a
minimum of the CPE and making sure that there is something really real,
trackable and quantifiable for priority programming.
3099 THE
CHAIRPERSON: And I notice, contrary to
your Quebec colleagues, you don't say anything at all about financial
disclosure by the various broadcasting enterprises. What is your position on that?
3100 MR. MAYSON: We were clear in our written submissions,
again, Mr. Chair. I think it's extremely
important. I think, you know, Mr. Mota
could probably address that more directly.
3101 But there is a
number of important areas where financial disclosure, I think, is critical
going forward and has been problematic in the past in terms of intervening
effectively on a number of different ‑‑ in a number of
different transactions.
3102 Do you want to
comment on that, Mario?
3103 MR. MOTA: Yes, sure, just to add. We
have already put in our original submission back in October is the fact that we
have made the point on several occasions on the public record that the
information that the Commission releases on the pay and specialty side by
individual service is hugely important for stakeholders such as ourselves to
track the performance of these services and make sure they are living up to
their promises and obligations under their conditions of licence.
3104 And it is ‑‑
you know it's only fair that the same level of disclosure be released on the BDU
side because those pay and specialty services have argued, and rightfully so,
that they are put at a competitive disadvantage in that negotiation
dynamic. And we just heard Allarco give
you a very interesting case study as to what they face everyday. So we think that equal level of disclosure
and more, a greater level of disclosure is in the public interest.
3105 LE PRÉSIDENT: Et l'APFTQ, vous dites dans votre mémoire à
la page 9 :
* L'APFTQ s'attend à ce que le
Conseil établisse le niveau de ces redevances en fonction des besoins de
chacune de ces entreprises et cela en fonction du marché linguistique. +
(Tel que lu)
3106 LE PRÉSIDENT: Je comprends la référence au marché
linguistique, mais les besoins de chacune, est‑ce que ça ne veut pas dire
qu'on pénalise ceux qui ont réussi et on aide ceux qui n'ont pas réussi?
3107 Mme SAMSON: Non.
Le concept qu'on met de l'avant ici, c'est si le Conseil décide de
donner un revenu d'abonnement aux chaînes traditionnelles conventionnelles, et
prenons un modèle que c'est un dollar par mois, que le CRTC puisse, à partie de
ce dollar‑là, le répartir entre les différents détenteurs de licence avec
un certain nombre de critères qui pourraient être leur contribution à des
émissions canadiennes, à la haute définition, et puisque les diffuseurs
demandent d'avoir des redevances parce que le marché publicitaire est en
régression, peut‑être que la redevance devrait être inversement
proportionnelle aux revenus publicitaires des détenteurs de licence aussi.
3108 Alors, ceux qui
sont les plus éprouvés par la baisse des revenus publicitaires pourraient être mieux rémunérés par
l'abonnement.
3109 LE PRÉSIDENT: Ça veut dire que ce n'est pas en relation à
leurs états financiers sinon à leur contribution au système que...
3110 Mme SAMSON: Leur contribution au système, mais aussi le
Conseil pourrait prendre en compte une donnée financière qui est effectivement
l'apport où ce que chacun peut aller chercher en revenus publicitaire pourrait
être pris en compte dans la redistribution de l'abonnement.
3111 Merci.
3112 Richard, tu avais
des questions?
3113 CONSEILLER
MORIN: Oui.
3114 J'aimerais avoir,
justement, peut‑être plus de détails sur la question du président. Est‑ce que vous avez testé ce modèle de
distribution? Est‑ce qu'il y a des
facteurs qui entrent en ligne de compte?
3115 Mme SAMSON: Dans notre mémoire on en propose quelques‑uns
dont possiblement un engagement de la part des diffuseurs à augmenter leur
production en haute définition au contenu canadien des émissions qui sont sous‑représentées.
3116 CONSEILLER
MORIN: Mais ce que je veux dire, chacun
de ces facteurs‑là, quelle importance il a pour déterminer?
3117 Mme SAMSON: Nous n'avons pas élaboré. Nous avons élaboré un concept, mais je pense
que ça mériterait certainement une consultation plus large avec l'Association
des producteurs. C'est pour ça qu'on a
donné des indications quant à leur contribution à la programmation canadienne,
les émissions sous‑représentées.
3118 Et c'est pour ça
qu'on a introduit la notion de revenus publicitaires puisque les diffuseurs qui
demandent des revenus d'abonnement prétextent la majorité du temps que c'est
pour compenser la perte de revenus publicitaires.
3119 CONSEILLER
MORIN: Autrement dit on devrait
intervenir encore plus dans le marché.
3120 Mme SAMSON: Je ne pense pas que ce soit une intervention
supplémentaire. A partir du moment où si
le Conseil décide de donner des redevances d'abonnement aux chaînes traditionnelles,
ce sera une intervention.
3121 Alors, il s'agit
de voir quel serait le moyen le plus adéquat, le plus juste et le plus
équitable pour tout le monde pour redistribuer.
3122 Bien sûr, si on
demande à chacun, tout le monde dira qu'il mérite le dollar par mois à lui tout
seul, mais c'est pour ça que...
3123 CONSEILLER
MORIN: Mais si je prends ce critère‑là
précisément, ça voudrait dire que la redevance irait davantage ou, enfin, ce
serait un avantage de ne pas faire trop de profits.
3124 Mme SAMSON: J'ai parlé des revenus publicitaires, je n'ai
pas parlé des profits.
3125 CONSEILLER
MORIN: Des revenus. Ce serait un avantage de ne pas trop en
avoir, de revenus.
3126 Mme SAMSON: Bien, ce serait l'avantage, en tout cas, de
ne pas...
3127 CONSEILLER
MORIN: Pour avoir la redevance.
3128 Mme SAMSON: Ce serait le choix d'un diffuseur
stratégique, ou bien le Conseil permet aux diffuseurs maintenant de faire de la
publicité sans limite, alors un diffuseur qui préférerait réduire son
inventaire commercial pourrait le faire et on peut penser que si un diffuseur
réduit son inventaire commercial, c'est au bénéfice de l'autre à côté qui lui
aura choisi d'extensionner le sien, donc chacun devra y trouver ce qu'il lui
faut.
3129 COMMISSIONER
MORIN: So first I will begin with some
questions to CFTPA après APFTQ, but if you want to jump in do it any time.
3130 In your written
presentation you strongly opposed the smaller basic package advocated by CBC
Radio‑Canada. I presume that you
think that the Cancon and the CPE numbers could be used as a gauge for big and
little guys alike in deciding what channels have or do not have access to the
basic service.
3131 Yesterday I don't
know if you were there and today too. I
thought ‑‑ I speak about a model about ‑‑ I'm
thinking about this model which will take into account three variables; the CPE
numbers, the Cancon numbers ‑‑ we all know these numbers. We can find them in the CRTC books and so on,
but we have to take into account too the consumer ‑‑ the price
for the consumer. So it's a point
system.
3132 For example, a
channel with a Cancon of 70 percent plus expenditures, CPE of 70 percent, for
example two 70s, but the price ‑‑ the official rate of the
CRTC will be ‑‑ for example it's Notarize(ph) channel ‑‑
will be 50 cents. So the first number
means 140 less 40 cents. So if the CRTC
put the threshold at 100 points this channel for an example will ‑‑
don't have the access to the basic service.
So A plus B minus C equals the numbers of points.
3133 This model hasn't
been tested but I am thinking about it, and I just want your opinion as far as
the main variables are concerned. Will
it make sense to you to offer to the players this kind of model? Everyone will be in the ice rink and will
have to make up his mind about if he wants or not the access to the basic
service.
3134 MR. MAYSON: It's a very interesting proposal,
Commissioner Morin. I think ‑‑
and we were certainly here yesterday and I think that we are going to be,
obviously, reviewing a lot of the ideas that will be proposed here and we will
look at that very carefully.
3135 I think as a
general comment, though, I think our concern with any sort of major revision to
the basic right now is essentially the potential impact for discretionary
services as well. So I think it all has
to be studied as a whole if you like, not to say we would like to look at that
as an approach which has been tabled but we are very concerned.
3136 We essentially see
basic as being in a fairly good position right now, so if you start to play
with that ‑‑ we like the relationship to the discretionary
services. We really have to look at it
as a whole.
3137 COMMISSIONER
MORIN: Second ‑‑ yes.
3138 MR. MOTA: Commissioner Morin, if your ultimate
objective with that model ‑‑ and we have to give it some more
thought and we will be happy to give it some more thought in the final comment
phase if you wish.
3139 But if your whole
objective is to try to incent Canadian services to raise the bar, move the
yardstick forward in terms of Canadian programming expenditures and Canadian
content exhibition, in principle, great idea.
We are all for that as producers.
We want to see more, not less Canadian content.
3140 COMMISSIONER
MORIN: But don't forget the third
variable too.
3141 MR. MOTA: The price, certainly, and that is an
important component with the consumer relationship. So in principle, yes, if that is the ultimate
goal, I think it is laudable.
3142 I know the idea
has been put out there, I think, by Dunbar‑Leblanc about linking,
guaranteed access with CPEs, and the concept in theory makes a lot of sense to
us in terms of ‑‑ in practice, you know, the devil's in the
details, I am not really sure how it works out.
3143 I am not really
sure it is a simplification of the process.
If we are trying to move towards less regulation, I am not sure that is
less.
3144 But in the overall
grand scheme of things, I think the principle and the goal is certainly
something we could support.
3145 COMMISSIONER
MORIN: But in my mind, I scrap a lot of
rules and just put this framework for all the players. But the young players or those who want to
modify their business plan in order to increase the CPE and the Cancon numbers
can do it and they have the incentive to do it because at last they can be on
the basic service.
3146 MR. MOTA: And again, I think that is all something that
makes a lot of sense to us as an ultimate goal and we will give that some more
thought and perhaps put a little more thought in it to provide you some of our
own thoughts and perspective on that in a written filing.
3147 COMMISSIONER MORIN: Yes.
3148 M. LEDUC :
Monsieur le Commissaire, si vous permettez.
3149 COMMISSIONER
MORIN: Yes. Oui.
3150 M. LEDUC : Je suis
dans le 'jump right in' là.
3151 CONSEILLER MORIN :
Oui, oui, allez‑y.
‑‑‑ Rires /
Laughter
3152 M. LEDUC : Cette
proposition, je pense que plusieurs parties y ont réfléchie, puis j'écoutais la
brillante présentation de Bell ce matin, et lui aussi y a réfléchie.
3153 Est‑ce que
dans ce service de base là que vous suggérez, ce pointage de service de base là
serait uniquement canadien?
3154 CONSEILLER MORIN :
Là, évidemment, ça dépend des... Il n'y
aurait pas que ça, mais disons, oui.
Dans ce sens‑là, oui, parce qu'on ne pourrait pas y arriver. Il faut être le plus Canadien possible.
3155 M. LEDUC : O.K.
3156 CONSEILLER MORIN :
Il n'y a pas d'autre façon d'y arriver.
Ça serait une autre façon d'atteindre le service de base.
3157 M. LEDUC : C'est
ça. Puis il faut le maintenir au plus
bas prix possible là.
3158 CONSEILLER MORIN :
Voilà!
3159 Second, I would
like to address the CRTC's genre policy.
3160 I understand that
you are in favour of the status quo but as the industry is now mature, isn't it
possible that the Canadian consumer will be better served by more competition
or is the status quo a better method? In
short, how does genre protection result in increased competitiveness for
Canadian programming services?
3161 MS KEATLEY: Big, big question. I will let my other panelists comment as
well.
3162 I think our own
view on genre protection makes us sound like status quo, status quo. I think ultimately what we like about genre
protection right now is it ensures diversity in the system and there is no
reason why it really prohibits competition either. There is no reason why somebody couldn't
develop a different type of channel in the same type of genre.
3163 We think the move
to sort of a broader‑based genre approach where you maybe have a broad‑based
definition of drama which includes any number of ‑‑ includes
comedy, science fiction, you could end up with, I think, a number of specialty
channels now all kind of rushing to the same kind of programming when you look
at the current channels that are there.
3164 So the short
answer to your question is I think what we like about genre protection is that
it serves the interest of diversity in a major way and actually there is no
reason why it can hinder competition.
3165 Do you want to
comment, Julia?
3166 MS KEATLEY: I think this is one of the areas where we
really ‑‑ because we have been asking for competition at other
hearings and we are very well aware of that.
3167 But we really
think that the genres as they have been set up, in fact, have been one of the
huge success stories of the specialty system.
I think if you look, for instance, in a drama category across the specialty
channels, in the English language you have got Bravo!, Showcase, Comedy, Space,
Mystery, and they are all doing drama but within a particular niche.
3168 Personally, I
think, as a consumer, people like to go to those places if they are a science
fiction fan and watch Space and there are ways of that working with the
conventional broadcasters as well as a partner.
So that has been the kind of approach that we have liked.
3169 And we aren't
completely against, for instance, new foreign services coming in but we believe
that when they have partnered and therefore have been part of the overall ‑‑
complementing the system and contributing to the system is a key part of that,
obviously, for the CPE.
3170 COMMISSIONER
MORIN: But the question also is: Could you demonstrate how genre protection
rules enhance or further the objective of programming diversity?
3171 MR. BARRACK: What is very interesting about the way the
system has been set up is that it really does provide a niche system. If you consider ‑‑ and I
know that the Commission will be considering the effects of new media and the
internet going forward.
3172 But if you really
consider what is the great attraction of the new media, it is the idea of
niche. It is the idea of consumers being
able to find what really appeals to them and what the current system gives is a
real wide variety in that respect.
3173 The concern you
have is if you go to a category approach, which is being suggested by some
players, is that I really do think and I think we are of the view that you get
a more morphing to the middle and that morphing is going to mean less consumer
choice ultimately, less diversity and ultimately could have a very negative
impact in terms of the CPE as well. I
think it really becomes a downward spiral to some extent.
3174 As Julia
suggested, this is an area of our system that not only works and is profitable
but is liked by viewers and this is a good thing. And I guess to some extent, again, it is that
subtle matrix we were talking about earlier.
3175 We have to be
very, very careful. We are not
Luddites. We are not suggesting stick
your head in the sand, do nothing. In
our proposal, we see, for example, in our preponderance approach, there are
avenues of flexibility in there but we have to be very, very careful not to
kill a success story.
3176 MR. MOTA: Just to add to that, another very real
concern from our part is a very real probability that it will simply just move
to the middle, will simply bid up foreign program rights on the specialty
side.
3177 We have got a
serious problem on the conventional side.
In '99 the ratio of spending on foreign drama versus Canadian drama was
5 to 1 in favour of foreign. Over time,
today we are at 12 to 1, almost 13 to 1, and we fear without some kind of
intervention of some sort, we are going to end up at 20 to 1 in the next three
or four or five years.
3178 So our fear is
that we do not go down this road on the pay and specialty side. It is certainly not the right direction to
head into and if you increase that competition, while in theory all nice, it
makes everyone feel warm and fuzzy inside, the reality is it is not going to be
good for our system, in our view.
3179 MR. MAYSON: If I can just comment.
3180 Commissioner
Morin, I think the short answer to your question is actually Julia's example
about when she listed a number of ‑‑ the Space channel, the
Comedy channel, Bravo!, Showcase. All
generally could turn into kind of a generic drama and what happens to
performing arts, what happens to comedy.
3181 Within each of
those channels you have a distinct line of programming happening and if you
move to a different definition which maybe is not so genre‑specific, I
think you will find you will get a different kind of programming and a bit of a
rush to the middle, as John said.
3182 MR. BARRACK: And perhaps a migration away from television
too to other niche media.
3183 COMMISSIONER
MORIN: Corus and TVA want to produce
programs in‑house. They will
probably be able to provide Cancon and CPE at a better price.
3184 Couldn't this be
of benefit to the system as a whole because they are asking every time to get
permission to produce more in‑house than they are doing now?
3185 MR. MAYSON: There are currently regulations for the
production of ‑‑ independent programming requirements for
independent programs. We have always
supported those. We have never said that
in‑house programming is a bad thing or you should not be doing that.
3186 I think because in‑house
generally tends to be a lower budget form of production, I think we have always
seen that certainly broadcasters ultimately and cable companies as well will
reach out and work with the independent sector to access the funds that the
independent producers can bring.
3187 So we have never
really ruled out the concept of in‑house production. We just feel it is very important to maintain
those kinds of minimum requirements for independents because this is the market
we have to live in. There is a certain
amount of financing we bring together ourselves. This is our business. They have other sources of revenue too which
they can access for production.
3188 COMMISSIONER
MORIN: But I am talking about the 75‑percent
rule, they don't agree with this rule.
3189 MR. MAYSON: I am sorry, I didn't hear you.
3190 COMMISSIONER
MORIN: The 75‑percent rule for the
independent producers, they are against it.
3191 MR. MAYSON: Well, we would disagree with that.
‑‑‑ Laughter /
Rires
3192 MS KEATLEY: I would like to comment on that as well.
3193 I know that at the
Canadian Television Fund, there is actually access to the production funds and
Corus has access based on their previous purchase of Nirvana, which was
previously an independent company, and they were allowed independent access in
terms of that. So they have had actually
access to things like that within a historical context.
3194 But as a
gatekeeper of all, primarily a lot of the, in particular, children's
programming, it does concern our community of independent producers who have
been quite successful in creating that programming but we have never said no
and they currently produce a lot.
3195 MR. MOTA: Commissioner Morin, I have to question you or
challenge you on the statement you made that ‑‑ and it is
reflecting their opinion that it is cheaper for them to produce in‑house.
3196 The fact of the
matter is they are putting up on average, the broadcasters, 30 percent of the
cost of producing independently produced programming. So if they did it in‑house, they would
have to come up with 100 percent. So we
don't accept this myth that they keep perpetuating out there that it will be
cheaper for them to produce in‑house.
3197 The fact of the
matter is they put minimal licence fees into producing independently produced
programming and we bring the other partners to the table to make it whole, tax
credits, producer investment, CTF, other independent producers. So without those other elements, the 75‑70
percent of the dollars, those high‑quality shows just simply wouldn't be
made.
3198 So when they are talking
about making it cheaper, they are talking about making cheaper programming,
they are talking about magazine shows and that is not good for our system
because it is simply watering down the quality of our programming.
3199 COMMISSIONER
ARPIN: Mr. Mota, that is not what they
are saying. They are saying they want to
keep access to CTF, they want to keep access to tax credits. You are not talking cheaper programming here. They want to do it, obviously ‑‑
I am sure that you know why.
3200 MR. BARRACK: And there is also a diversity issue
though. There is a real diversity of
voice issue there as well and it is, I think, fundamental, again. You have said this in previous
decisions. I think that is what really
underlies that independent role.
3201 MME SAMSON :
Monsieur Arpin, essayez‑vous d'insinuer qu'ils veulent juste nous sortir
du portrait?
‑‑‑ Rires /
Laughter
3202 CONSEILLER ARPIN :
Je n'ai rien dit.
3203 M. LEDUC : Jumping
right in, le 75 pour cent, Monsieur Morin, je crois, s'adresse aux émissions
prioritaires sous‑représentées, tel que défini par le CRTC.
3204 CONSEILLER MORIN :
In your oral presentation you talk about the double‑double preponderance
rule. Currently, nearly 75 percent of
the services many consumers receive are Canadian.
3205 So why is it so
important to adopt this rule you suggest?
3206 MR. MAYSON: I will let Mario comment on this as well
because I think we have put a lot of thought into this and I think it is really
our response to try to put a proposal forward really dealing with any sort of
desire to replace of tiering and linkage rules and actually provide a new
flexibility while still ensuring, as we said, like a one‑to‑two
relationship for Canadian services vis‑à‑vis foreign services and
ensuring as well that they are made available.
3207 So it has been
thought out. I think it is a
proposal ‑‑ we think the 50‑plus‑one is perhaps
not strong enough.
3208 But, Mario, you
should probably comment because we did do a lot of work on this.
3209 MR. MOTA: Well just, you know, if we take the proxy of
the example that I think a couple of intervenors put out. I think it was CanWest and Stornoway that did
some analysis of looking at Rogers Cable's channel line‑up in the Toronto
market as being roughly in that 75 percent Canadian range.
3210 To go from 75
percent to potentially 51 would have a dramatic impact on the system in terms
of revenue levels of specialty services and then ultimately to Canadian
programming. So the unintended
consequence of moving to that dramatic shift can be a quite severe shock for
our system and we just want the Commission to be aware of that.
3211 So we tried to
propose a middle ground on principle to say that BDUs offer two times more
Canadian than foreign and that they ensure consumers receive two times more
Canadian than foreign. For us it was no
more complex than that.
3212 THE
CHAIRPERSON: Why do you need the
offering, why not just received? Take
your two‑thirds, you say two‑thirds of programs received by
subscribers have to be Canadian.
Wouldn't that get you the desired effect? Why the double requirement?
3213 MR. MOTA: I guess in the end, Mr. Chair, you are
probably right, it does ultimately give you the desired effect. For us it is just creating that shelf space
for Canadian services.
3214 In theory, a
reading of the Act would suggest that most BDUs should have more shelf space
for Canadian services than for foreign.
So it really just ‑‑ it is as simple as that, that
there should be more shelf space available for Canadian than foreign regardless
of how it ends up in the end.
3215 CONSEILLER MORIN :
J'aimerais avoir vos commentaires sur cette question‑là aussi, parce que
la prépondérance à 50‑plus‑un, je ne pense pas que vous êtes
beaucoup d'accord, mais il y a quand même une offre, et les consommateurs
choisissent plus de 70 pour cent de leur service de base.
3216 MME SAMSON : Oui.
C'est pour ça, Monsieur Morin, que dans notre présentation on dit que le 50
pour cent plus 1 nous apparaît acceptable si les autres conditions sont
rencontrées, c'est‑à‑dire une contribution à la production
canadienne pour les émissions sous‑représentées, que 50 pour cent plus 1
qui serait retenu par le consommateur pourrait être acceptable.
3217 CONSEILLER MORIN :
Mais est‑ce que ca représente un recul par rapport à votre ‑‑
3218 MME SAMSON : Ah,
probablement ‑‑
3219 CONSEILLER MORIN
: ‑‑ mémoire écrit ?
3220 MME SAMSON : Par
rapport à notre mémoire écrit, oui.
3221 M. LEDUC : En
ajustement.
3222 CONSEILLER MORIN :
Et pourquoi ?
3223 M. LEDUC :
Premièrement, je dois dire, Monsieur Morin, je ne sais pas si je vais répondre
spécifiquement à votre question, mais à s'imprégner de l'ensemble des mémoires
ou de beaucoup des mémoires qui ont été déposés devant le Conseil, on constate
à quel point le Conseil a fait et a obtenu de ses intervenants un travail
gigantesque de reflexion. Un travail d'une qualité, me semble‑t‑il,
remarquable.
3224 Je suis vraiment
loin d'etre un expert, mais ‑‑
3225 CONSEILLER MORIN :
C'est 9 000 pages.
3226 M. LEDUC : Oui. Je
ne sais pas à combien de mots par page, mais...
3227 Monsieur le
Président faisait allusion qu'il en avait lu la vaste majorité, alors on l'en
félicite.
3228 Ce n'est pas mon
cas.
3229 Alors, à la
lecture de ces choses‑là et puis en s'imprégnant de ca, on ajuste notre
position.
3230 Mais on pense
vraiment, et puis on l'a quand même spécifié, qu'on répondait à une question
spécifique du Conseil.
3231 On a répondu oui,
et en la qualifiant. En disant : * On répond oui si tout le reste de notre raisonnement s'applique
également. +
3232 Et par ailleurs,
l'ensemble de nos remarques pour ce qui est de l'APFTQ, pas de mes collègues du
CFTPA, s'applique beaucoup au marché francophone.
3233 C'est dans ce
marché‑là, plus spécifiquement celui du Québec, qu'on a réfléchi.
Alors...
3234 On sait que
l'écoute, au Québec, d'émissions canadiennes n'est pas en danger. Et ça faisait
peut‑être partie de la réflexion aussi.
3235 Merci.
3236 CONSEILLER MORIN :
Comment réagissez‑vous au modèle dont j'ai parlé tout à l'heure ?
3237 Est‑ce que
ça vous semble quelque chose à laquelle
vous pourriez vous accrocher ? Contenu canadien, plus dépenses de
programmation, moins un prix pour le service de base, pour l'accès au service ?
3238 MME SAMSON : Bien,
nous étions partis de la prémisse que les services de base devaient être le
plus ‑‑
3239 CONSEILLER MORIN :
Petit.
3240 MME SAMSON : ‑‑
minimal possible.
3241 CONSEILLER MORIN :
Oui.
3242 MME SAMSON : Pour
qu'il soit accessible au plus grand nombre de consommateurs possible dans
l'environnement technologique dans lequel on évolue.
3243 Donc, on a essayé
de le garder dans sa plus simple expression.
3244 Il faudrait voir
la modélisation, le résultat de la modélisation de votre concept.
3245 Moi, j'aurais peur
que ce soit un service de base assez gros qui finirait par être finalement
assez dispendieux.
3246 CONSEILLER MORIN :
Les consommateurs actuellement ont le choix de prendre un service plus petit.
3247 Ce que nous disent
les entreprises de distribution, c'est qu'il y a très peu de gens qui prennent
le service de base.
3248 MME SAMSON : Non.
3249 COMMISSIONER
KATZ: At page 4 you say that:
"A prime time exhibition
commitment alone is not enough to ensure private conventional broadcasters
spend the money necessary for high quality priority programming." (As read)
3250 Je pose la même
question a l'AFPTQ, as well.
3251 MR. MAYSON: Yes.
3252 COMMISSIONER
KATZ: We heard yesterday one of the
Rogers executives suggest that if in fact the Commission does intervene on
the issue of Canadian spending and everything one scenario would be a tied
spending commitment, whereby as you spend more on foreign programming there is
a quid pro quo however you want to capture it as well.
3253 MR. MAYSON: Yes.
3254 COMMISSIONER
KATZ: What are your views on this
matter?
3255 MR. MAYSON: I will comment quickly and then I will let my
colleagues comment as well.
3256 We actually find
this a very interesting idea because I think when you look at the relationship
between foreign and Canadian spending over the last decade it's a very discouraging
situation. We recognize the need for
foreign programming costs is an integral part of any broadcaster's scheduling,
but there needs to be some relationship back to expenditure on Canadian
programming.
3257 We have obviously
traditionally looked at it as a combination of a percentage of revenue approach
as in the specialty model and we have also said it should be linked in
some way to an hourly requirement as well, but some kind of a ratio between the
two is certainly a very interesting idea to be explored.
3258 COMMISSIONER
KATZ: Okay.
3259 Mme SAMSON : La
question de l'acquisition des productions étrangères est très certainement une
situation qui est moins criante pour la production francophone au Québec,
je pense que la majorité des diffuseurs réalise bien que la production
originale canadienne, c'est celle qui remporte actuellement le plus de succès
au chapitre des cotes d'écoute.
3260 Et on n'a pas vu,
en tout cas au Québec, un gros débat quant à la diminution des
acquisitions en émissions canadiennes qui seraient détournées au bénéfice des
productions étrangères, donc la situation est beaucoup moins alarmante de
notre côté.
3261 MR. MOTA: Commissioner Katz, if I could just add, I
recall specifically a discussion the Chair had I believe at the Diversity of
Voices hearing, I believe it was with APTN about potentially linking foreign
program spending with Canadian spending, so for every dollar you spend on
foreign say you have to spend the equivalent on Canadian.
3262 You know, we have
been thinking about this, you know, is that a less interventionist way of
trying to put the genie back in the bottle, because it is clearly out of the
bottle. These are some of the kinds of
ideas that I think we need to collectively discuss and debate because we do
have to do something.
3263 I remember I heard
Mr. Merson say yesterday about the whole issue of fee for carriage adding
fuel to the fire of bidding up, constant bidding up of foreign program rights,
his fear being that it will simply mean the broadcasters use the money to
continue to overspend on foreign. From
our perspective it is very, very true, we agree with that. It's adding fuel to, in our opinion, a blaze
that is completely out of control.
3264 So anything that
we can do to get a hold of that is beneficial, whether it's a linking, whether
it's a luxury tax, whether it's a salary cap scenario, whether it's a direct
percentage CPE so you know upfront you have to spend as much Canadian. So you are going to discipline yourself in
the marketplace. The two times you go
down to LA to buy foreign programming you know you have those commitments back
home.
3265 So these kinds of
ideas are certainly something that we need to get on the table.
3266 COMMISSIONER
KATZ: So let me ask you a follow‑up
question on that.
3267 If in fact there
is such a model that comes to being, is there still a need for exhibition
limits as well in hours? Given the money
is being spent, the question is the quality and is it a trade‑off between
quality and quantity?
3268 So if you can lock
in on one, is there a need to lock in on the other or can we increase the
flexibility to the programmers out there as well and give them a bit of
freedom?
3269 MS KEATLEY: Actually it's interesting because we have
been talking about a preponderance of choice and Canadian choices on a
distribution level. Why are we having
that in our Canadian prime time. Why
isn't there at least sort of a 50 per cent choice of Canadian choices
when you talk about that?
3270 So I think really
when we look at how much the entire system has gone towards an audience funded
system or, pardon me, driven system, we want we believe that what's happened on
the specialty channels we think could happen on the conventional if those
choices were there for them, for Canadians to choose.
3271 The issue of
spending is more within looking at the various categories and of what it costs
to actually make them. I mean that's why
we proposed sort of the overall proposal of the 6 per cent,
increasing that financing that would be available to the overall system not
just, say, a fee for carriage system, where if that wasn't tied to Canadian
expenditures it could technically be spent on increased foreign buys.
3272 COMMISSIONER
KATZ: But aren't we forcing the
broadcasters to make a choice between putting on quality programming with a
fixed amount of dollars or spreading it across a number of hours and therefore
diluting the quality because there's only so much money to go around?
3273 MR. MAYSON: It's a very good question. We traditionally have seen the hours and the
spend is related. Our policy submission
back in 2006 really took the position that it was very important ‑‑
particularly in English Canada with its particular issues that aren't shared in
Québec where people watching Canadian shows ‑‑ in English
Canada it's a real struggle.
3274 So I think an
important objective is actually lets increase the prime time hours, let's try
to reclaim prime time in some way.
Probably an ambitious goal, but the spend ask we were going for there
was really related to the hours in many ways.
3275 At the end of the
day your question about, you know, is there one or the other, we think they are
actually closely related.
3276 Has the specialty
model worked, though, in our view, yes, it probably has much better than the
conventional model where people have to spend money, they do it properly, they
schedule properly, so there is maybe a better relationship there. But I think we would still feel that there
needs to be an hourly requirement as well or you still won't get shows
scheduled in the way that they should be, frankly.
3277 THE
CHAIRPERSON: Thank you.
3278 Michel...?
3279 COMMISSIONER
ARPIN: Mr. Mayson and your team, it's a
follow‑up question to what Vice Chairman Katz was discussing with you.
3280 I'm starting, say,
from your page 5 of your oral remarks today and throughout I read that
final ‑‑ and I think you admitted it, that your plea is for
more money in the system, I think you have stated particularly for Canadian
drama.
3281 My question is the
following: What evidence do you have
that Canadians want to have more Canadian drama than they currently have rather
than ‑‑ I'm quoting here ‑‑ "game and
magazine shows".
3282 Have you done any
studies? Do you have any specific
evidence that Canadians want to have more Canadian dramas?
3283 MR. MAYSON: We did initiate a study as part of our CTF
submission in February, the Harris/Decima poll ‑‑ Mario can
comment on it ‑‑ which really looked at public attitudes
towards Canadian programming, priority programming.
3284 Specifically your
drama question, I think it's something that ‑‑ can I point to
a particular study? I think I'm sure
they exist. Mario, you can correct me if
I'm wrong on this, but our study in February was really looking at priority and
do Canadians want to see Canadian shows and it was clear ‑‑ it
was clear ‑‑
3285 COMMISSIONER
ARPIN: No, I remember. I remember that survey ‑‑
3286 MR. MAYSON: Yes.
3287 COMMISSIONER
ARPIN: ‑‑ but it was Canadian programming at large.
3288 MR. MAYSON: Yes.
3289 COMMISSIONER
ARPIN: It was not a very specific genre.
3290 MR. MAYSON: To get to the heart of your question, I think
we have always as a Association really looked at priority essentially, so the
broader definition, documentaries, kids programming as well as drama. I think you can't ‑‑ people
want to watch a range of shows including magazine shows.
3291 COMMISSIONER
ARPIN: And I can understand that you
have been looking that way because the main thrust of your membership are drama
producers and documentaries I will say.
3292 MR. MAYSON: Absolutely.
I mean, I think in some ways ‑‑ I think we can
talk to the Writers' Guild or ACTRA, they are very focused on drama and we
think drama is extremely important, don't get me wrong.
3293 COMMISSIONER
ARPIN: Yes, sure. Actors and writers are mainly interested in
doing drama, but my question is: Do you
have any specific study that makes that demonstration? Because you are arguing that you need more
money for drama.
3294 MR. MAYSON: I will let other people comment, but I think
what we can say is the state of Canadian dramas is woeful right now, especially
when you look at things internationally.
3295 I think we will
certainly look at our past research and bring it forward and it's useful to
this discussion, but I think in our view it's an important objective to
increase Canadian drama in the Canadian prime time.
3296 MR. MOTA: Michel, Commissioner Arpin, the particular
study that Guy was talking about was not specifically about any particular genre,
but as my past life just before here I was the Vice President Broadcast Media
Research at Decima Research and one of our big clients was Canadian
Heritage. I know there were a lot of
studies that were done looking at the importance of Canadian content for
Canadians. I'm not going to give you
specific results about those studies, but they consistently showed overwhelming
Canadian support for Canadian content, for Canadian stories, for Canadian
documentaries, all kinds of genres.
3297 Now, I take your
question and I think at some future point you will probably see some studies
from us that I think will show you quite clearly that Canadians do support the
shelf space and the ability to watch these types of programming, Canadian
programming.
3298 COMMISSIONER
ARPIN: Make sure that particularly
drama is identified, because all your requests are always aimed at putting
more money into drama.
3299 MR. MAYSON: To be clear, our request is priority
programming, including drama. I think we
put an emphasis on drama absolutely, but it's priority programming in that
definition.
3300 COMMISSIONER
ARPIN: Thank you very much.
3301 THE
CHAIRPERSON: Okay. Thank you very much. I think those are our questions.
3302 As you can hear, I
am coming down with something, so we are going to close for today and hopefully
I can cure myself overnight.
3303 So thank you very
much.
3304 What time do we
resume tomorrow morning?
3305 THE
SECRETARY: Mr. Chairman, we will resume
at 8:30 tomorrow morning with the Crossroads Television's presentation.
3306 THE CHAIRPERSON:
Okay. Thank you.
3307 THE SECRETARY:
Thank you.
3308 MR. MAYSON: Thank
you.
‑‑‑ Whereupon the
hearing adjourned 1556,
to resume on Thursday, April 10, 2008 at 0830 /
L'audience est ajournée à 1556, pour reprendre
le jeudi 10
avril 2008 à 0830
REPORTERS
____________________ ____________________
Johanne Morin Monique Mahoney
____________________ ____________________
Jean Desaulniers Fiona Potvin
____________________
Ginette Fournier
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