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                   TRANSCRIPT OF PROCEEDINGS
             FOR THE CANADIAN RADIO-TELEVISION AND
                 TELECOMMUNICATIONS COMMISSION

                TRANSCRIPTION DES AUDIENCES DU
                 CONSEIL DE LA RADIODIFFUSION
             ET DES TÉLÉCOMMUNICATIONS CANADIENNES

                       SUBJECT / SUJET:

              CANADIAN TELEVISION POLICY REVIEW /
               EXAMEN DES POLITIQUES DU CONSEIL
             RELATIVES À LA TÉLÉVISION CANADIENNE

HELD AT:                                TENUE À:

Conference Centre                       Centre des conférences
Outaouais Room                          Salle Outaouais
Place du Portage                        Place du Portage
Phase IV                                Phase IV
Hull, Quebec                            Hull (Québec)

October 13, 1998                        13 octobre 1998

                           Volume 13
tel: 613-521-0703          StenoTran         fax: 613-521-7668

Transcripts

In order to meet the requirements of the Official Languages
Act, transcripts of proceedings before the Commission will be
bilingual as to their covers, the listing of the CRTC members
and staff attending the public hearings, and the Table of
Contents.

However, the aforementioned publication is the recorded
verbatim transcript and, as such, is taped and transcribed in
either of the official languages, depending on the language
spoken by the participant at the public hearing.

Transcription

Afin de rencontrer les exigences de la Loi sur les langues
officielles, les procès-verbaux pour le Conseil seront
bilingues en ce qui a trait à la page couverture, la liste des
membres et du personnel du CRTC participant à l'audience
publique ainsi que la table des matières.

Toutefois, la publication susmentionnée est un compte rendu
textuel des délibérations et, en tant que tel, est enregistrée
et transcrite dans l'une ou l'autre des deux langues
officielles, compte tenu de la langue utilisée par le
participant à l'audience publique.

                           StenoTran

                 Canadian Radio-television and
                 Telecommunications Commission

              Conseil de la radiodiffusion et des
                télécommunications canadiennes

                  Transcript / Transcription

              Public Hearing / Audience publique

              Canadian Television Policy Review /
               Examen des politiques du Conseil
             relatives à la télévision canadienne

BEFORE / DEVANT:

Andrée Wylie            Chairperson / Présidente
                        Vice-Chairperson, Radio-
                        television / Vice-
                        présidente, Radiodiffusion
Joan Pennefather        Commissioner / Conseillère
Andrew Cardozo          Commissioner / Conseiller
Martha Wilson           Commissioner / Conseillère
David McKendry          Commissioner / Conseiller

ALSO PRESENT / AUSSI PRÉSENTS:

Jean-Pierre Blais       Commission Counsel /
                        Avocat du Conseil
Margot Patterson        Articling Student /
                        Stagiaire
Carole Bénard /         Secretaries/Secrétaires
Diane Santerre
Nick Ketchum            Hearing Manager / Gérant de
                        l'audience

HELD AT:                TENUE À:

Conference Centre       Centre des conférences
Outaouais Room          Salle Outaouais
Place du Portage        Place du Portage
Phase IV                Phase IV
Hull, Quebec            Hull (Québec)

October 13, 1998        13 octobre 1998

                           Volume 13
                           StenoTran

            TABLE OF CONTENTS / TABLE DES MATIÈRES

                                                          PAGE

Presentation by / Présentation par:

SPTV, The Specialty and Premium Television
Association / TVSP, Association de la télévision
spécialisée et payante                                    3767

CAB, Canadian Association of Broadcasters
(Specialty Board) / ACR, Association canadienne 
des radiodiffuseurs (Conseil télévision spécialisée et
payante)                                                  3849

NetStar Communications Inc.                               3938

MUSE Entertainment Enterprises Inc.                       4001

Radiomutuel inc.                                          4026

                           StenoTran

                             3767

 1                               Hull, Quebec / Hull (Québec)
 2     --- Upon resuming on Tuesday, October 13, 1998
 3         at 0900 / L'audience reprend le mardi
 4         13 octobre 1998, à 0900
 5  17682                THE CHAIRPERSON:  Good morning. 
 6     Welcome back to our hearing.  Re-bienvenue à tout le
 7     monde.
 8  17683                Madame la Secrétaire, voulez-vous
 9     s'il vous plaît inviter le participant suivant.
10  17684                Mme SANTERRE:  Merci, Madame la
11     Présidente.
12  17685                The first presentation this morning
13     will be the Specialty and Premium Television
14     Association / Association de la télévision spécialisée
15     et payante.
16     PRESENTATION / PRÉSENTATION
17  17686                MS LOGAN:  Commissioners, my name is
18     Jane Logan.  I am the President and CEO of SPTV, the
19     Specialty and Premium Television Association.
20  17687                It is my pleasure to introduce our
21     panel who represent most of our board of directors.  I
22     will start with the front row on my far left.
23  17688                Je vous présente Gilles Desjardins,
24     directeur, Développement des affaires de RDI, le Réseau
25     de l'information.
                          StenoTran

                             3768

 1  17689                Next to him is Trina McQueen,
 2     President of the Discovery Channel.
 3  17690                To my right is Lisa de Wilde,
 4     President of TMN Networks.
 5  17691                À côté d'elle, Gérald Janneteau, le
 6     président du conseil d'administration de TVSP et le
 7     président de RDS, le Réseau des sports.
 8  17692                Behind Gerry is Pierre Morrissette. 
 9     Il est le président et chef de la direction de
10     MétéoMédia / The Weather Network.
11  17693                Ensuite Pierre Roy, le président et
12     chef de la direction de Les Réseaux Premier Choix.
13  17694                Next is Phil Fraser, President and
14     CEO of Vision Television.
15  17695                We are hoping that Phyllis Yaffe will
16     join us beside Phil; and she is President and CEO of
17     Alliance Broadcasting, Showcase & History Television.
18  17696                We are pleased to have this
19     opportunity to appear before you today.  This hearing
20     is a turning point in the evolution of the Canadian
21     broadcasting system.
22  17697                The Specialty and Premium Television
23     Association, SPTV, is the only association to represent
24     all core groups of our industry:  specialty services,
25     third language networks and pay and pay-per-view
                          StenoTran

                             3769

 1     networks.  Our members comprise 80 per cent of Canada's
 2     specialty and premium television industry by revenue,
 3     and 90 per cent of our sector spending on Canadian
 4     programming.
 5  17698                La présidente de cette audience,
 6     Mme Wylie, a énuméré trois objectifs que le système
 7     devrait poursuivre:  en arriver à un plus grand nombre
 8     d'émissions canadiennes, à des émissions canadiennes de
 9     meilleure qualité et à une amélioration de la
10     rentabilité.  Par ailleurs, le grand thème que les
11     télédiffuseurs conventionnels ont véhiculé est de
12     mettre davantage l'accent sur l'augmentation de
13     l'écoute.  Eh bien, que nous la mesurions par l'un ou
14     l'autre de ces indicateurs, notre industrie est une
15     belle réussite.
16  17699                Comme vous le savez, les services de
17     télévision spécialisée et payante sont relativement
18     nouveaux.  Mais depuis que les premiers services ont
19     obtenu leur licence dans les années quatre-vingt, nous
20     sommes devenus une composante importante du système. 
21     En 1994, il existait 19 services canadiens de
22     télévision spécialisée et payante; l'an dernier, leur
23     nombre avait augmenté à 31 et, aujourd'hui, 48 services
24     canadiens sont exploités.  Chaque nouveau service a
25     fait croître les dépenses que notre industrie a
                          StenoTran

                             3770

 1     consacrées à la programmation canadienne en plus
 2     d'élargir l'auditoire canadien qui nous regarde.
 3  17700                Les services de télévision
 4     spécialisée et payante ont peu de poids pris
 5     individuellement mais, ensemble, nous représentions 30
 6     pour cent de l'écoute de la télévision câblée
 7     francophone en 1997 et 22 pour cent de l'écoute de la
 8     télévision câblée anglophone.  Quant à nos dépenses de
 9     programmation canadienne, elles se sont élevées à 262
10     millions de dollars.
11  17701                Our proudest achievement is the
12     appeal of Canadian programming in our schedules.  Last
13     year, English language specialty television services
14     drew 65 per cent of their viewing with Canadian
15     material -- the reverse of private English conventional
16     television viewing trends.  In the French language
17     specialty sector, audiences chose Canadian programs
18     67.5 per cent of the time.  Premium services, which are
19     truly discretionary, have access to fewer Canadian
20     homes than specialty.  They still play an indispensable
21     role in funding and exhibiting Canadian feature film,
22     spending $23 million on Canadian film last year alone.
23  17702                The main thrust of our submission is
24     directed at nine proposals we believe will be helpful
25     if we are to build on our Canadian programming success. 
                          StenoTran

                             3771

 1     Each of these is aimed at improving our ability to
 2     finance, distribute and promote high quality Canadian
 3     programming to our audiences, through the growth of
 4     established services and the launch of new ones.
 5  17703                Gerry.
 6  17704                MR. JANNETEAU:  As a starting point,
 7     we believe the Commission should consider our
 8     regulatory model -- spending linked to revenue -- as
 9     the best tool for improving the quality and viewership
10     of Canadian programs.
11  17705                The evidence for this belief lies in
12     our own experience.  On average, our industry now
13     invests some 37 per cent of its total revenue in
14     Canadian programming, compared to 28 per cent by the
15     much larger private conventional television sector.  We
16     also spend more on Canadian independent production,
17     $106 million last year, or 40 per cent of all our
18     Canadian program spending.  That is in contrast with
19     private conventional broadcasters who spent $77
20     million, or 17 per cent of their Canadian budgets, on
21     independent production.  Our results?  As we said a
22     minute ago, our Canadian programming generates over 60
23     per cent our audiences.
24  17706                Under the specialty and premium
25     model, when we make more revenue, the system does
                          StenoTran

                             3772

 1     better because we automatically reinvest in Canadian
 2     programming.  We have what economists call a virtuous
 3     circle where more revenues drive better Canadian
 4     programs, which drive higher viewership and
 5     subscribers, which in turn result in higher revenues,
 6     which allow us to invest in even better Canadian
 7     programming.
 8  17707                Clearly, revenue growth is an
 9     essential element of improving our Canadian
10     programming.  Many of our specific recommendations
11     address factors that bear directly on revenue which
12     require the Commission's assistance.
13  17708                Our first area of concern is access
14     to the distribution system.  The number of viewers we
15     reach has a direct impact on our ability to finance
16     Canadian programming.  Subscriber fees are nearly 70
17     per cent of revenue for specialty, and 100 per cent of
18     revenue for pay services.  As niche services, we can
19     never expect to attract ad revenues at the same levels
20     as conventional broadcasters.
21  17709                Therefore, we have recommended that
22     the Commission enhance and strictly enforce the
23     existing access rules, including undue preference.  Our
24     objective here is to assure fair access to viewers for
25     all licensed Canadian services.
                          StenoTran

                             3773

 1  17710                Today, we live in a limited analog
 2     cable environment and the additional capacity promised
 3     by digital cable remains just that -- a promise.
 4  17711                C'est pourquoi nous recommandons
 5     aussi que le Conseil mette sur pied un groupe de
 6     travail à l'échelle de l'industrie pour régler les
 7     problèmes qui entravent la mise en oeuvre de la
 8     câblodistribution numérique.  Notre industrie a
 9     absolument besoin de la distribution numérique pour
10     croître et innover.  Dans le cas de la télévision
11     payante, par exemple, l'implantation de la technologie
12     numérique produira le double avantage d'accroître les
13     contributions de ces services à la programmation
14     canadienne et de fournir une arme supplémentaire pour
15     lutter contre le piratage du câble.
16  17712                L'une de nos autres recommandations a
17     trait aux défis particuliers qui se posent au marché
18     francophone.  S'il est difficile de satisfaire la
19     demande pour la création de bonnes émissions
20     canadiennes dans un marché anglophone beaucoup plus
21     vaste, le problème est d'autant plus aigu pour les
22     producteurs et les services francophones.
23  17713                Comme leurs homologues anglophones,
24     les services francophones comptent sur la possibilité
25     de rejoindre le plus vaste auditoire possible à un
                          StenoTran

                             3774

 1     tarif équitable.  C'est pour cette raison que nous
 2     suggérons au Conseil d'élaborer une politique et des
 3     mesures incitatives réglementaires visant à favoriser
 4     la distribution des services de télévision spécialisée
 5     et payante de langue française à l'extérieur du Québec.
 6  17714                Obtenir un tarif équitable est
 7     primordial pour tous les services, qu'ils soient
 8     francophones, anglophones ou allophones.  Les
 9     engagements que nous avons pris à l'égard de la
10     présentation de nos émissions sont liés à des
11     projections de revenus d'abonnement appropriées, qui
12     ont été approuvées lors des demandes et des
13     renouvellements de licences.  Lorsque les tarifs de
14     gros sont réduits bien en-dessous des projections du
15     plan d'affaires, il n'y a plus assez d'argent pour
16     remplir les grilles-horaires avec des émissions
17     canadiennes de qualité.  Nous proposons donc que le
18     Conseil surveille les tarifs d'abonnement de gros qui
19     sont versés aux services de télévision spécialisée et
20     agisse en conséquence.
21  17715                MS LOGAN:  A further distribution
22     issue is the current interest in "pick and pay"
23     marketing.  This would drastically cut the number of
24     Canadians receiving each service and force huge price
25     increases.  The Canadian experience shows that
                          StenoTran

                             3775

 1     consumers prefer many television choices at a very low
 2     price.  For example, far more cable subscribers have
 3     opted for Family Channel now that it is part of the
 4     17-service Me-TV package for $5.99 than when it sold
 5     for $9.95 as an à la carte or stand-alone service.  We
 6     ask the Commission to be wary of these pick and pay
 7     proposals, as they will have a negative impact on
 8     consumer prices and on the availability of Canadian
 9     choices for viewers.
10  17716                With respect to advertising revenue,
11     we have requested that specialty services have the same
12     access as conventional broadcasters to simultaneous
13     substitution.  Program rights must be fundamental,
14     regardless of which channel a program is broadcast on. 
15     It would allow us full value when we buy program rights
16     for the Canadian market.
17  17717                Our last two recommendations deal
18     with promotion and foreign services.  Foreign specialty
19     services no longer help to sell new Canadian specialty
20     packages the way they once did -- and that was their
21     biggest benefit to the Canadian broadcasting system. 
22     They have, as you know, no requirements to produce or
23     showcase Canadian programming or to create jobs, and in
24     our world of limited analog channels they displace
25     Canadian services.
                          StenoTran

                             3776

 1  17718                This hearing has heard that promotion
 2     is a key ingredient in attracting viewers to Canadian
 3     programs.  We propose that advertising spots on U.S.
 4     specialities and superstations be used to promote
 5     Canadian television.
 6                                                        0910
 7  17719                Foreign services today voluntarily
 8     give two minutes an hour of free ad space for the
 9     promotion of Canadian services, and we believe they
10     should do more.  They say they do not sell ads for the
11     Canadian market in any case and since U.S. services
12     take about $80 million in subscriber fees out of the
13     Canadian system each year, making these slots available
14     to promote Canadian services would be a very modest
15     contribution in return.  We also ask that the
16     Commission ensure distributors make these commercial
17     spots available free of charge in exchange for using
18     some of them for customer information and promotion.
19  17720                Finally, we have asked that you
20     continue the moratorium on further additions to the
21     list of eligible non-Canadian satellite services. 
22     Obviously, the best of foreign services were added some
23     time ago.  A moratorium would increase Canadian content
24     as new Canadian services are launched and it would
25     encourage foreign services to become minority partners
                          StenoTran

                             3777

 1     in Canadian offerings allowing foreign programs, but at
 2     the same time ensuring Canadian programs, too, as well
 3     as Canadian jobs and greater opportunities to export
 4     Canadian programming.
 5  17721                Violà qui met un terme à notre exposé
 6     d'aujourd'hui.  Nous sommes disposés à répondre à vos
 7     questions que vous aimeriez nous poser.  Merci.
 8  17722                THE CHAIRPERSON:  Thank you, Ms Logan
 9     and your colleagues.
10  17723                Commissioner Wilson?
11  17724                COMMISSIONER WILSON:  Good morning. 
12     Thank you for being with us, all of you.
13  17725                Before we start, I would just like to
14     sort of establish the parameters for our discussion.  I
15     noted in your very first paragraph on page 6 that you
16     said you wanted to congratulate the Commission for
17     getting back to basics at a time when new technology
18     and distribution issues have diverted some of the
19     attention of all those pondering the future at the
20     Canadian broadcasting system and I am going to take you
21     at your word.
22  17726                We are not going to talk about
23     distribution and access issues.  As you know, we have
24     initiated a process that's going to be dealing
25     specifically with those things and a lot of your
                          StenoTran

                             3778

 1     recommendations do touch on those.  There are some
 2     other aspects of your presentation that I want to go
 3     through with you and some sort of general structural
 4     and system issues that I would like to get your views
 5     on, but those specific issues will have to wait for the
 6     other process, which will be held next year.
 7  17727                There are a couple of questions of
 8     clarification that I am probably going to ask you with
 9     respect to some of those issues, but I think we have to
10     sort of limit the context.  I don't want to go into
11     really deep discussion of those issues because there
12     will be an opportunity specifically to deal with those
13     issues.  Suffice it to say, we have heard your message
14     loud and clear.  It's a very consistent message and
15     those issues will be dealt with.
16  17728                MS LOGAN:  We do appreciate the fact
17     that you will be holding a framework hearing next
18     spring and it will review access issues.  We will make
19     full representation at that time.  Our point in
20     highlighting access difficulties in our brief is really
21     to underline that our revenue and, therefore, our
22     ability to make the Canadian content contributions we
23     are discussing here today -- they are inextricably
24     linked to our ability to reach subscribers.  So, when
25     you come to make decision about Canadian content for
                          StenoTran

                             3779

 1     the specialty and pay industry, you can't look at our
 2     contributions in isolation from access.  But your point
 3     is taken and we will refrain from detail.
 4  17729                COMMISSIONER WILSON:  Okay, that's
 5     great.
 6  17730                What I would like to do is I would
 7     just like to start by asking you some sort of general
 8     questions and then follow that with some questions of
 9     clarification regarding some of the statements that you
10     have made in your submission.  The first thing that I
11     want to explore with you is really what struck me as
12     kind of a similarity between your position and the
13     position of the broadcasters, the CAB.
14  17731                On page 6 of your submission at the
15     bottom of the page, you state that:
16                            "The contributions of our sector
17                            ... need to be viewed in light
18                            of its unique characteristics
19                            and challenges and challenges,
20                            which differ fundamentally from
21                            those of Canadian conventional
22                            networks."
23  17732                You detail three areas of fundamental
24     difference:  The nature of your programming in terms of
25     appealing to a niche market, your relationship with the
                          StenoTran

                             3780

 1     independent production sector and the nature of your
 2     revenue streams.
 3  17733                Then at page 20 you suggest that:
 4                            "If, as a result of these
 5                            proceedings, the Commission
 6                            adopts new incentives to
 7                            stimulate the production,
 8                            promotion and exhibition of
 9                            Canadian programming ...
10                            specialty and pay services
11                            should have access to
12                            corresponding incentives."
13  17734                And at page 35, in your discussion of
14     the contributions currently made by specialty and
15     premium networks, you state that the current framework
16     is demanding and receiving maximum contributions from
17     your members.  Then on page 36 you talk about driving
18     viewership to Canadian programming.
19  17735                These are three of the central
20     elements of the broadcasters' proposal:  First of all,
21     that they don't really want any change in their
22     Canadian content requirements, which I think is the
23     same thing that you are saying; secondly, they would
24     like some more incentives to sort of help them do what
25     needs to be done in terms of generating more Canadian
                          StenoTran

                             3781

 1     content; and they want us to focus on viewership.
 2  17736                I know that that's kind of a very
 3     simplistic way of looking at the elements of your
 4     submission, but, as I was reading through it, it struck
 5     me that the position is essentially the same.  You feel
 6     that you are making -- and this is not to take away
 7     from the contribution that specialty and pay services
 8     have made to the system in terms of Canadian content,
 9     but you feel that you are making the maximum
10     contribution, you could use some more incentives and
11     viewership is an appropriate target.  I know there is a
12     tie to spending requirements, which is the
13     recommendation you have made about the model.
14  17737                MS LOGAN:  That's right.  The
15     spending requirements include an automatic accelerator
16     so that, as we make more money, our contributions
17     automatically increase.  Therefore, you have built the
18     growth in our contributions into the system.
19  17738                Trina, did you have something to add?
20  17739                MS McQUEEN:  I think the fundamental
21     difference between the CAB and us is our belief that
22     the expenditure link to revenue model is the best
23     model.  As you have seen in our submission, our
24     expenditure link to revenue is at a higher level than
25     most of the conventional services.  It's not that we
                          StenoTran

                             3782

 1     are not saying there is no more in the system, we are
 2     saying that as more revenue comes into the system,
 3     there will be more investment automatically.  That's
 4     the so-called virtuous --
 5  17740                COMMISSIONER WILSON:  The virtuous
 6     circle.
 7  17741                MS McQUEEN:  -- circle, yes.  Not the
 8     vicious circle, the virtuous circle that really
 9     produces a benefit.  As any broadcaster becomes more
10     profitable, there is also more investment in revenue. 
11     So, that's a fundamental difference.  Sure, we agree
12     with the CAB that viewers are important.  You have
13     raised some issues about whether bulk numbers of
14     viewers are the way we should go and we agree that
15     there are problems with that, but certainly every
16     program should strive for the maximum number of viewers
17     appropriate to its genre and its broadcaster and we
18     certainly believe in that.
19  17742                But if you ask are there fundamental
20     differences between the CAB's proposal and our
21     proposal, I would say they were.  We are not quite sure
22     what the CAB means in its viewership goals and targets,
23     so we are not on feet with them in that, as I say,
24     because we don't really understand how it would be
25     implemented.  Our model for expenditure is considerably
                          StenoTran

                             3783

 1     different from them.  Where we do agree is that one
 2     thing that Canadian television needs to succeed is
 3     higher audiences.
 4  17743                COMMISSIONER WILSON:  Actually, when
 5     I was looking through your viewing results, the
 6     viewership data that you provided, you talk about the
 7     reserve trend in viewership to specialty services that
 8     in fact Canadians are watching more Canadian
 9     programming on specialty services than they are on
10     conventional television channels.  What do you think is
11     driving that?  Is it just the fact that there is more
12     Canadian content on specialty services or that there is
13     more in prime time, that it's scheduled differently,
14     that it's promoted differently?  What is working to
15     bring about that success?
16  17744                MS McQUEEN:  I think it's partly the
17     audience's fault, if I may use that word.  I think
18     today's audiences are looking for programs that meet
19     their needs in a more kind of defined way.  Just as
20     there has been a trend to specialty magazines and
21     specialty music tastes and so on, there is also a
22     tendency of people to choose channels the way they used
23     to choose programs.  So, if you are the type of person
24     who likes news, you would tend to go directly to a news
25     channel first.
                          StenoTran

                             3784

 1  17745                So, I think we are advantaged, first
 2     of all, by the way the modern viewer behaves. 
 3     Secondly, I think also we have the luxury of choosing
 4     our audiences.  The conventional broadcasters don't. 
 5     We program for smaller audiences who are eager for a
 6     certain type of programming and, thus, we don't have to
 7     dilute the programming to reach a much larger number of
 8     viewers.  So, those are two things that I think help
 9     the viewership.
10  17746                I think one of the things to remember
11     is that we do account for a large part of the viewing,
12     but each little niche of it is quite small.  They add
13     up to a large group, but individually they are not
14     large audiences.
15  17747                COMMISSIONER WILSON:  So, across the
16     48 services.
17  17748                MS McQUEEN:  Yes.
18                                                        0920
19  17749                COMMISSIONER WILSON:  I want to talk
20     about the recommendation that you have made about
21     required spending levels on Canadian programming based
22     on the percentage of revenue.  You noted in your
23     opening comments why you think this is the best model,
24     but in your submission, at page 20, you note that for
25     specialty and premium services it is neither possible
                          StenoTran

                             3785

 1     nor desirable to create a one-size-fits-all framework. 
 2     This also is a phrase that CAB has used, the one-size-
 3     fits-all.
 4  17750                You go on to say that at the time of
 5     licence renewals the Commission has the opportunity and
 6     tools to ensure that Canadian spending requirements are
 7     equitable between services with the same levels of
 8     revenue or distribution, which would take into account
 9     the challenges of specific programming categories.
10  17751                Would you suggest a similar approach
11     for the conventional broadcasters?  If we are going to
12     move to that model of spending requirements based on
13     the percentage of revenue, should they be evaluated on
14     a case-by-case basis?
15  17752                MS McQUEEN:  We are not experts on
16     conventional broadcasting.  We will go ahead and give
17     you plenty of advice, but we warn you against taking
18     any of it, as I say, because we are not experts at all.
19  17753                It seems to us that the revenue
20     linked to expenditures formula works in the sense that
21     it does not make one size fit all.  It really adapts
22     itself to the individual circumstance.
23  17754                COMMISSIONER WILSON:  To clarify, the
24     recommendation you are making is that you are
25     suggesting that that apply right across the board to
                          StenoTran

                             3786

 1     conventional broadcasters?
 2  17755                MS McQUEEN:  We are suggesting that
 3     is a model that should be given serious consideration. 
 4     You would have to consider whether it should be adapted
 5     to conventional broadcasters for their particular
 6     circumstances, and this is where we are slightly
 7     hesitant in saying you should just take it and plonk it
 8     over the conventional broadcasting current structure. 
 9     But we do think it has a very strong potential as a
10     formula.  Again, we are not sure whether it's perfectly
11     adaptable to conventional broadcasters, but one thing
12     it does - and I should have said this in response to
13     your previous questions, so I'm glad to have the chance
14     to backtrack -- I think one of the reasons that we have
15     had success with audiences is because we have invested
16     in programming in a dramatic way, and we noted that in
17     our submission.  The level of our contribution, the
18     level of our investment, our licence fees, often will
19     equal the licence fees of conventional broadcasters.
20  17756                I would not want to say that good
21     television is always expensive television, but I would
22     say that there is a rough correlation between the
23     resources you put into a program and the results you
24     get.  So I think we have shown that spending is part of
25     what makes good Canadian programming, and the advantage
                          StenoTran

                             3787

 1     of the revenue linked to expenditure formula is that it
 2     does give resources on a continually, we hope,
 3     increasing basis to Canadian programming, so that's a
 4     good thing.
 5  17757                But to return to what you really
 6     asked me, whether this is a model that absolutely suits
 7     every single conventional broadcaster, we think it's
 8     probably a good model, but we are not 100 per cent
 9     sure.  What we are sure is that broadcasters, like
10     people, should play to their strengths and I think the
11     strength of what we do is specializing and the strength
12     of what the conventional broadcasters do is general
13     audiences.  So we are not saying really that
14     conventional television should become more specialized. 
15     What we are saying is that the revenue linked to
16     expenditure formula will probably work for conventional
17     broadcasters.
18  17758                COMMISSIONER WILSON:  That's actually
19     an interesting point that you just raised about
20     conventional broadcasters not becoming more
21     specialized, because it has been suggested by some of
22     the broadcasters that they have more flexibility in
23     terms of choosing the genres that they will put their
24     money into in focusing their channels a little bit
25     more.
                          StenoTran

                             3788

 1  17759                What is your view of that proposal?
 2  17760                MR. FRASER:  We have shown across the
 3     board with specialty channels, Madam Commissioner, that
 4     when you go for a particular niche, a specialized
 5     audience, you can do a better job of delivering
 6     programs to meet those audiences.  If you want to talk
 7     to fly tiers, for example, fly fishers, there is a very
 8     small number of people and your success is measured by
 9     how many of those you get.
10  17761                In conventional broadcasting, the
11     numbers game is what drives you.  You want the largest
12     number of people and that leads to a more generalized
13     and perhaps different approach to programming.
14  17762                So we think that a revenue driven
15     model, if the objective is to get more money into the
16     system and more programs into the system, that's a
17     useful tool.
18  17763                MS McQUEEN:  If we can add to that,
19     the fact is that the big broadcasters have revenues of
20     $200 million, $250 million.  Our revenue level is about
21     $25 million to $30 million.  We will never be able to
22     do the great national events; the basic coverage of an
23     election, the major documentary series, the huge drama
24     series.  To us, this kind of great general interest
25     programming is the job of conventional broadcasters, so
                          StenoTran

                             3789

 1     I guess that's another point when we say that they have
 2     to be the general interest broadcaster.
 3  17764                COMMISSIONER WILSON:  I would like to
 4     talk briefly about your comments with respect to
 5     cooperation between specialty services and conventional
 6     broadcasters and I'm referring to the section on page
 7     32.  You suggest there that if each participant in
 8     pre-buy financing could count its contribution as an
 9     expenditure on original Canadian programming,
10     regardless of the window acquired, cooperation between
11     conventional and pay and specialty services would be
12     enhanced and the number and quality of Canadian
13     programs being produced would increase.
14  17765                I'm just wondering if you could
15     elaborate on this proposal.  For example, I'm just
16     wondering if you are suggesting that the Commission
17     adopt a cash basis type accounting approach in favour
18     of the amortization or accrual approach presently in
19     place so that pre-buys could be counted in the year in
20     which they are made rather than in the year in which
21     the program goes to air.
22                                                        0935
23  17766                M. ROY:  Je pense qu'une des façons
24     d'aider le financement de programmation canadienne de
25     qualité, c'est justement cette coopération entre les
                          StenoTran

                             3790

 1     différents diffuseurs conventionnels et spécialisés,
 2     entre autres en respectant les fenêtres de diffusion. 
 3     Je pense qu'une des choses qui est bien établie, c'est
 4     un système de fenêtres entre les services spécialisés,
 5     les télévisions payantes, les télévisions
 6     conventionnelles.  Ce système existe déjà entre autres
 7     au cinéma et il pourrait être reproduit pour d'autres
 8     catégories de programmation, que ce soit pour enfants
 9     ou que ce soit pour documentaires.
10  17767                Cette expérience a déjà été menée au
11     Québec et a donné de très bons résultats et, pour ce
12     faire, nous demandons entre autres une modification à
13     la définition de "production originale" pour aider ce
14     financement, que ce soit à travers la langue française
15     ou langue anglaise ou à travers différents intervenants
16     qui agissent dans différentes fenêtres.
17  17768                Alors cette coopération-là aiderait à
18     un meilleur financement de programmation canadienne de
19     qualité, à une augmentation du nombre de programmations
20     canadiennes et donc est très souhaitable.
21  17769                COMMISSIONER WILSON:  That's great. 
22     Thanks.
23  17770                The next area that I just want to
24     touch on is the notion of a distinct rates market for
25     Canada; I actually have discussed this with a couple of
                          StenoTran

                             3791

 1     your other members.  The issue that you raise with
 2     respect to the distinct rights market for Canada is the
 3     purchase of North American rights by U.S. satellite
 4     services or other foreign services.
 5  17771                How widespread is this practice?  I
 6     guess what I am trying to get at is whether or not this
 7     is enough of an issue to warrant regulatory
 8     intervention right now or if you are just raising a
 9     flag about it.
10  17772                What kind of an effect is this having
11     on your services?
12  17773                MS de WILDE:  It is a good question
13     that never seems to go away, and the reason that we
14     have raised it in our brief this morning is really to
15     lay it out as one of the preconditions to the
16     successful Canadian system.  I think that many of us
17     can point to individual programs where it may have been
18     an issue, but the point of putting it in front of the
19     Commission is really to underscore the importance of
20     maintaining Canada as a distinct rights market.
21  17774                The licensing that the Commission
22     engages in, the lists of authorized services that don't
23     authorize competitive services from the United States
24     to come into Canada are two of the key tools that
25     ensure that it is difficult and it is not economically
                          StenoTran

                             3792

 1     viable to buy North American rights.  So we are
 2     encouraging you to hold the line on those kind of
 3     policies.
 4  17775                COMMISSIONER WILSON:  If it were to
 5     become more of an issue, there have been a range of
 6     suggestions about how to deal with it, from just doing
 7     nothing and let the market decide to actually removing
 8     services from the list.  What are your thoughts on
 9     that?
10  17776                MS de WILDE:  We never like doing
11     nothing.  Removing services from the list is obviously
12     at the far end of the continuum of easily implementable
13     regulator action, and I think where we would hope that
14     where we could solve the problem was before it actually
15     came to that point.  So that's why we do insist on the
16     importance of licensing Canadians services first and
17     being really scrupulous about the services that are
18     added to the lists.
19  17777                COMMISSIONER WILSON:  With respect to
20     simultaneous substitution -- this is an issue that you
21     raise in your submission -- we did include a provision
22     in the new Broadcasting Distribution Regulations that
23     would allow Canadian specialty services to request that
24     BDUs undertake simultaneous substitution, but it is not
25     something that was made mandatory for the following
                          StenoTran

                             3793

 1     reasons:  The Commission recognized that the providers
 2     of sports services would benefit from simultaneous
 3     substitution in respect of a certain number of live
 4     sports events for which they have obtained Canadian
 5     rights, but it was unclear whether the providers of
 6     other specialty services would similarly benefit, and
 7     any regulation introduced by the Commission would
 8     require BDUs covered by the regulation to install
 9     switching equipment capable of handling the requests
10     from all specialty services, even though such requests
11     could be quite rare in the case of some of the
12     services.
13  17778                I am just wondering what you feel has
14     changed that makes it more urgent that the Commission
15     revisit this issue.
16  17779                MR. JANNETEAU:  If I may, first of
17     all, in the area of sports there have been specific
18     requests made of cable distributors to do substitution
19     and, because it is not mandatory, it wasn't done. 
20     Perhaps we can talk more specifically about that a
21     little bit later when we come back here.
22  17780                I would also like to point out that,
23     as more and more specialty services come on line, there
24     are more and more opportunities for some simultaneous
25     substitution available to other specialty services, and
                          StenoTran

                             3794

 1     they too would benefit from the substitution provision
 2     if the cable operators would go ahead and proceed.
 3  17781                COMMISSIONER WILSON:  I am just
 4     wondering if you have done some kind of an analysis of
 5     your services and how many opportunities there actually
 6     would be for simultaneous substitution in terms of
 7     making a request that all distributors do it on a
 8     mandatory basis.
 9  17782                MR. JANNETEAU:  I am afraid I don't
10     have the specifics on this, but that's something that
11     we could supply to you later, if you wish, or if Jane
12     can help here --
13  17783                MS LOGAN:  I think we have seen a
14     number of services making requests for simultaneous
15     substitution, including Showcase, History and Life, in
16     addition to The Sports Network, which is the more
17     obvious example.  What we are discovering is that small
18     cable operators, in fact, and DTH operators have gladly
19     agreed to some of these requests while larger
20     distributors have simply said, "No, it is not our
21     policy; we don't have to."
22  17784                So we find that the current policy of
23     leaving it to the discretion of the distributor is one
24     that's not working, and if small cable operators can
25     perform simultaneous substitution, we feel large ones
                          StenoTran

                             3795

 1     should.
 2  17785                Really, what is at stake here are
 3     program rights, and our program rights, these are
 4     rights that services have paid for.
 5  17786                COMMISSIONER WILSON:  I am just
 6     trying to ascertain the extent to which those rights
 7     are in jeopardy in terms of your request that that be
 8     made mandatory, that full simultaneous substitution and
 9     sometimes non-simultaneous substitution be effected for
10     specialty services. I think it is important for us to
11     understand the extent to which those rights are in
12     jeopardy.
13  17787                MS LOGAN:  I think, from our
14     perspective, we are looking at the revenue side, and
15     the revenues for simultaneous substitution are of
16     interest; and, as we said at the outset, as we gain
17     more revenue we reinvest in Canadian programming, so
18     this would be good --
19  17788                COMMISSIONER WILSON:  You are talking
20     about the revenues from advertising opportunities?
21  17789                MS LOGAN:  Yes, the increased
22     advertising revenue.
23  17790                COMMISSIONER WILSON:  What have you
24     calculated those to be?
25  17791                MS LOGAN:  We have not put a number
                          StenoTran

                             3796

 1     on it.  We know as a percentage, though, it would be
 2     substantively below what the opportunity as a
 3     percentage is for conventional broadcasting.  We are
 4     talking about niche audiences and we have a limited
 5     ability to perform simultaneous substitution across all
 6     time zones, for example, because of the national nature
 7     of most of the feeds.
 8  17792                COMMISSIONER WILSON:  I guess I would
 9     be interested to see a bit more information on, first
10     of all, the whole rights issue and how much opportunity
11     there is for simultaneous substitution and what kinds
12     of revenues you might gain through the advertising.
13  17793                M. CHAREST:  We would be pleased to
14     file additional information.
15  17794                COMMISSIONER WILSON:  Okay.
16  17795                What I would like to do now is just
17     ask you some questions of clarification flowing from
18     your submission.  I am going to go through it sort of
19     page by page, but, don't worry, not every page.
20  17796                The first area I want to talk about
21     is the pick-and-pay marketing.  This is one of those
22     topics on which we probably won't go into a lot of
23     detail, but you make a statement in your submission,
24     and you made it again this morning, and the two
25     examples that you give in your submission are Family
                          StenoTran

                             3797

 1     Channel and TSN.  The TSN example goes back quite a
 2     long ways, and the Family Channel, there is sort of a
 3     historical decision related -- I think with the Family
 4     Channel it was -- well, I don't know if it was licensed
 5     that way, but those are just two examples of pick-and-
 6     pay that have been implemented in Canada.
 7  17797                Are you aware of any other
 8     jurisdictions where pick-and-pay is being utilized to
 9     any extent?
10  17798                MS LOGAN:  Indeed, we are aware that
11     there are digital distributors that have fully
12     addressable systems that in fact --
13  17799                COMMISSIONER WILSON:  Are capable of
14     it.
15  17800                MS LOGAN:  And that are offering
16     large packages and they are highly successful with
17     large packages at low prices and have not taken that
18     option because it is not attractive to them and it is
19     not attractive to consumers.
20  17801                COMMISSIONER WILSON:  I guess I am
21     just wondering why you are raising this.  Have you
22     actually had conversations -- you said that some cable
23     executives had suggested that this was one of the ways
24     that they might encourage the roll-out of digital
25     service, but if you look at the fully addressable
                          StenoTran

                             3798

 1     distributors, DTH and Look TV, they are continuing to
 2     use packaging as their main marketing technique.
 3  17802                I am just wondering where is your
 4     fear really coming from and what you want us to do
 5     about it.
 6  17803                M. ROY:  Je pense que c'est un des
 7     grands mythes que l'on retrouve chez le consommateur,
 8     c'est de croire que la technique à la carte est une
 9     technique de mise en marché qui réussirait et qui
10     serait appréciée des consommateurs.  Toutes les
11     expériences qui ont été menées aux États-Unis en ce
12     sens-là ont toutes été presque désastreuses.  Le
13     consommateur, naturellement, préfère s'abonner à un
14     package de services beaucoup plus qu'un choix à la
15     carte, qui devient plus confus qu'autre chose. 
16     L'impact que ça aurait sur les prix aux consommateurs
17     serait vraiment un impact très important.
18  17804                Si vous avez accès à 100 pour cent du
19     marché et vous chargez, disons, 1 $, et par la suite,
20     par une technique à la carte, vous n'avez accès qu'à 10
21     pour cent du marché, il y a de fortes chances, si vous
22     voulez maintenir la même qualité de services, que vous
23     deviez charger 10 fois plus, donc 10 $ au consommateur. 
24     Donc le consommateur est perdant sur toute la ligne
25     dans cette stratégie.
                          StenoTran

                             3799

 1  17805                Alors c'est quelque chose que l'on
 2     entend régulièrement du côté des gros opérateurs et
 3     donc on est un peu inquiets parce qu'on sait que les
 4     résultats seraient vraiment très négatifs pour la
 5     programmation canadienne.
 6  17806                Dans un marché comme le Québec, qui
 7     est encore plus étroit, qui est encore plus petit, ce
 8     serait la disparition pure et simple des services
 9     canadiens de langue française.  Souvent les seuls
10     services qui auraient les moyens de se payer une
11     stratégie pareille seraient les services américains,
12     qui ont déjà un amortissement sur leur marché et qui
13     viennent chercher des revenus additionnels ici, au
14     Canada, sans obligation aucune.
15                                                        0945
16  17807                COMMISSIONER WILSON:  I guess it just
17     struck me that -- you say that in any case where this
18     has actually been tried it has been a disaster from the
19     consumer point of view; but you would have to expect it
20     would be a disaster from a distributor's point of view
21     because people aren't going to take the services if
22     they are just taking them one by one.
23  17808                M. ROY:  Je dirais que c'est un peu
24     l'ironie de la situation.  C'est quelque chose qui ne
25     fonctionne pas et pour le consommateur et, par le fait
                          StenoTran

                             3800

 1     même, pour le câblodistributeur.
 2  17809                Le coût technique pour offrir une
 3     telle technique de mise en marché est prohibitif et
 4     donc devrait même, du point de vue des
 5     câblodistributeurs, les décourager de faire une telle
 6     mise en marché.
 7  17810                COMMISSIONER WILSON:  We raise the
 8     issue at this time because, as people discuss how will
 9     digital television work, there has been on the part of
10     the cable industry a growing interest in designing a
11     digital environment that will be pick and pay; and we
12     see that, yes, they might be able to get American
13     services in at that price, but eventually as the
14     digital world rolls out it will mean that Canadian
15     choices will not be competitive.
16  17811                I guess we will talk about this
17     further next spring.
18  17812                On page 14 of your submission, in the
19     second paragraph, you make some comments with respect
20     to public funding for Canadian programming.  You
21     suggest that the Commission request that the government
22     explore further tax credits and other mechanisms which
23     could alleviate the difficulties of financing top
24     quality Canadian programming.
25  17813                I am wondering if you could just
                          StenoTran

                             3801

 1     expand a little bit for me on what you mean by "further
 2     tax credits"?  Are you looking for more of the same
 3     kinds of tax credits as are currently available, or
 4     some new kind; and what "other mechanisms" were you
 5     thinking of, that is the phrase that I think you use?
 6  17814                MS LOGAN:  We were looking at some of
 7     the incentives with respect to the CRTC, some
 8     incentives with respect to certain categories of
 9     programming.
10  17815                We see, as well, that documentaries,
11     for example, are one area that could be encouraged. 
12     They are very difficult to finance and we had looked at
13     documentaries specifically.
14  17816                Trina, do you want to add on?
15  17817                MS McQUEEN:  I don't think we
16     proposed any specific tax mechanisms.  But we noted
17     that a number of other of the submissions to you
18     contained some information on that.  Our request there
19     was that you do examine those other proposals that have
20     been raised rather than us suggesting specific ones.
21  17818                I don't know whether you wanted to
22     talk about documentaries or whether it was just really
23     the question about -- exploring...
24  17819                COMMISSIONER WILSON:  It was just
25     what you sort of had in mind in terms of requesting
                          StenoTran

                             3802

 1     that the government explore further tax credits.  I was
 2     just wondering if you had something specific in mind.
 3  17820                MS McQUEEN:  Again, not particular to
 4     us, but we had noted there are a number of suggestions
 5     in other briefs to you that could be explored.
 6  17821                COMMISSIONER WILSON:  Okay.  This is
 7     also on the issue of public funds.  Further along in
 8     the same paragraph on page 14, you state that the:
 9                            "...inequities in the
10                            distribution of funds between
11                            projects destined for public and
12                            private broadcasters as well as
13                            between projects for specialty
14                            and conventional broadcasters
15                            need to be addressed."
16  17822                But I noticed at pages 33 and 34 you
17     make a point of the fact that the demands made on the
18     public funds by specialty services are in fact quite
19     modest.  This was a point that you raised in response
20     to what you said were concerns that had been expressed
21     that both public and private conventional broadcasters
22     are being penalized by your access to the fund.
23  17823                I am just wondering what exactly you
24     are saying that your demands on the funds are so modest
25     that there is actually room for more demand, especially
                          StenoTran

                             3803

 1     in view of the contributions to Canadian programming
 2     and viewership to Canadian programming that your
 3     services make or -- because when you say the inequities
 4     need to be addressed, on the one hand you are saying
 5     that your demands are very modest and people shouldn't
 6     be concerned, but then you are saying there are
 7     inequities and they should be addressed.  So what is
 8     it?
 9  17824                MS McQUEEN:  At the time we wrote the
10     brief we were concerned about how the future
11     distribution might go because of what had happened last
12     April.  However, we have been in touch -- have been,
13     well, why should I -- I am on the board of the fund is
14     what I mean -- and having that access, I think we
15     believe that the board is taking steps now that will
16     make sure that there is equitable and fair access to
17     the fund by all parties.  We are satisfied at this
18     point that some of the concerns we had last April may
19     be alleviated.
20  17825                Now, the decisions aren't 100 per
21     cent made, and of course I think as specialty
22     television grows, we will always push for more access
23     to the fund, and justifiably so.  But at the moment we
24     think things are going pretty well.
25  17826                COMMISSIONER WILSON:  Okay.  That is
                          StenoTran

                             3804

 1     great.
 2  17827                Again, on page 14 of your submission
 3     when you are discussing direct access by broadcasters
 4     to the funds, you concluded that there are difficulties
 5     which leave you to reject this proposal.  But you do
 6     say:
 7                            "The quality and editorial
 8                            control that would result in
 9                            projects controlled by
10                            broadcasters is appealing."
11  17828                I am just wondering what you mean by
12     that.
13  17829                MR. FRASER:  I am a bit lost.  Can
14     you just put your question again?
15  17830                COMMISSIONER WILSON:  Okay, on page
16     14, about halfway down the page, where you talk about
17     broadcaster access to production funds.  That is a
18     notion that you reject.  You say that you have rejected
19     it, but you do say in the second sentence:
20                            "The quality and editorial
21                            control that would result in
22                            projects controlled by
23                            broadcasters is appealing."
24  17831                I am just curious about what you mean
25     by that.  Why would their editorial control be
                          StenoTran

                             3805

 1     appealing?  Maybe I am being too picky but...
 2  17832                MR. FRASER:  I think, first of all,
 3     we have to state that the root problem is that there is
 4     not enough money in the various funds and there is a
 5     danger of most of the money being soaked up by certain
 6     kinds of programming.
 7  17833                We who are niche broadcasters feel
 8     that we don't have enough room for the kinds of
 9     programs that we do to get access to enough funding.
10  17834                The question of editorial control, in
11     our situation where most of our production comes from
12     independent producers, is quite different from
13     broadcasters who are in a position to exercise more
14     control.
15  17835                MS LOGAN:  But, of course, we mean
16     the editorial control exercised by specialty television
17     as broadcasters.
18  17836                COMMISSIONER WILSON:  Okay.
19  17837                MS LOGAN:  We consider ourselves to
20     be broadcasters in this modern world.
21  17838                MS McQUEEN:  I could add an anecdote
22     if that would help clarify some of this.
23  17839                COMMISSIONER WILSON:  I am not sure
24     that it is much clearer to me than it was.
25  17840                MS McQUEEN:  I guess it is just that
                          StenoTran

                             3806

 1     if you are the actual producer and owner of a work, you
 2     really do have an ability to sort of wade in, roll up
 3     your sleeves and say, "Put that shot there," or "Go
 4     back and rewrite that," as opposed to dealing with an
 5     independent producer who is the creative force behind
 6     the program and you are really buying into his or her
 7     vision of the program.  Most of the time, that is
 8     wonderful.  But, some times, there is a desire on the
 9     part of a broadcaster who wants very strongly to
10     deliver a certain kind of program and a certain kind of
11     message to be able to do that in a more -- in a
12     stronger way.
13  17841                That's the basis of that remark, that
14     editorial control by a broadcaster can be extremely
15     useful in certain situations where you actually have a
16     vision of what you want to say to your audience and you
17     want to be able to exercise that vision.
18  17842                COMMISSIONER WILSON:  Okay.  I wasn't
19     entirely clear that when you were talking about
20     broadcasters you were talking about yourselves, because
21     typically you are talking about yourselves as specialty
22     and premium services.  So I thought you were talking
23     about the conventional broadcasters and, of course,
24     that is one of the issues that we are talking about, is
25     whether or not conventional broadcasters should have
                          StenoTran

                             3807

 1     direct access to the equity investment program, for
 2     example.
 3  17843                Thank you for the clarification.
 4  17844                On page 18, and again this morning in
 5     your oral submission, you raise, as have other parties,
 6     the notion of extracting some kind of contribution from
 7     the U.S. services.  You also recommend that the
 8     Commission authorize the use of all advertising spots
 9     for the promotion of Canadian programming and services.
10  17845                I am just wondering if, as an
11     association, have you actually talked to the U.S.
12     services about -- I want to talk a little bit more
13     about the contribution side, but just about the spots,
14     the ad spots, have you actually sat down and talked to
15     them about the idea of them giving up more spots?  You
16     are saying that the Commission should instruct, should
17     authorize the use of all of those spots for the
18     promotion of Canadian programming and services.  And in
19     your remarks this morning you said that they had
20     willingly given up those two minutes that are currently
21     being used, the local avails.
22  17846                Have you talked with the U.S.
23     services?  Have you gotten together with them as a
24     group and sort of said, "What about giving us a couple
25     more minutes an hour?"
                          StenoTran

                             3808

 1  17847                MS LOGAN:  No, we haven't.  There
 2     have been some preliminary chats.  We feel this is such
 3     a reasonable request we are quite optimistic.
 4  17848                Basically, the American services
 5     can't have it both ways.  They can't -- they say they
 6     do not sell advertising in the Canadian markets so,
 7     therefore, they cannot claim financial harm if these
 8     spots are used for Canadian promotion.
 9  17849                We think, given the benefits they get
10     from the Canadian market, $80 million last year in
11     subscriber revenue, it is a very, very reasonable
12     trade-off.
13  17850                COMMISSIONER WILSON:  I just wondered
14     if any proposals had been discussed.  I guess I am
15     curious about why you might want the Commission to
16     instruct that this happen if you haven't talked to them
17     yourselves already.
18  17851                Do you think that that is the most
19     appropriate way to handle it?
20  17852                MS LOGAN:  Well, certainly, coming to
21     this hearing and looking at -- asking the question: 
22     What could be done to increase the promotion of
23     Canadian television and how can we get greater
24     audiences?  This is an idea that we thought we would
25     bring forward to this venue.
                          StenoTran

                             3809

 1  17853                COMMISSIONER WILSON:  Okay.  You also
 2     urge the Commission to examine other ways to insist on
 3     significant contributions for foreign services.  You
 4     use that terminology specifically, this is again on
 5     page 18, in terms of getting some kind of contribution
 6     from the U.S. services for programming.
 7  17854                You say that there are two problems
 8     with doing this.  One is the possibility that the
 9     contribution will be passed on to Canadian subscribers,
10     and the other is potential trade issues.  I am just
11     wondering when you urge the Commission to examine other
12     ways if you had any ideas about what other ways we
13     might do this.
14  17855                MS LOGAN:  Well, we are hoping,
15     perhaps, your lawyers have sharper pencils or a new way
16     of looking at trade law and legislation.  Ideally, a
17     contribution as a percentage of revenue, if we can
18     avoid the trade issues, and if we can ensure that
19     Canadians consumers don't ultimately foot the bill,
20     that would be equitable.
21  17856                COMMISSIONER WILSON:  Okay.
22  17857                MR. JANNETEAU:  If I might just add,
23     surely, the issue here is that the U.S. services are
24     taking out of the system $80 million a year, our
25     estimate from Statistics Canada numbers, and are really
                          StenoTran

                             3810

 1     basically not contributing a lot.  We recognize that
 2     they have helped in the past, some of the services have
 3     helped the distribution of the tiers, or the
 4     penetration of the tiers.  What we are suggesting is
 5     that, perhaps, there could be other ways that the U.S.
 6     services could be contributing to the system as we have
 7     had to contribute to the system.
 8  17858                COMMISSIONER WILSON:  Okay.  Thank
 9     you.
10  17859                Once again I just want to ask a
11     question, and we don't need to go into a lot of detail
12     in the response.  On page 29 of your submission, in
13     your discussion about revenue levels you suggest that
14     the Commission "gain a window" into wholesale
15     subscriber fees.
16  17860                I know I am sort of calling you to
17     task on your phraseology here, but I am just trying to
18     get a better understanding of what you mean by some of
19     these phrases.  So what do you mean by "gain a window"?
20  17861                MS LOGAN:  We mean monitoring.  We
21     are not asking you to step in and set rates today.
22  17862                But the economic model under which
23     our sector works is changing and there is increasing
24     downward pressure on wholesale rates.  That means that
25     the services that come up for contract renewal are
                          StenoTran

                             3811

 1     often being asked to take less, or substantially less
 2     in terms of a wholesale fee than they had before, and
 3     it means that the services that this Commission
 4     approves in licence hearings on the basis of very
 5     specific business plans, when they go to negotiate
 6     their conditions of launch are being asked to take less
 7     than the levels of subscriber fees projected in the
 8     business plans.
 9  17863                It is a very difficult system because
10     of the inequities in bargaining power.  The
11     distributors have tremendous power.  They have the
12     power of life and death over the services.  All
13     negotiations are in secret.  What transpires is never
14     known. The outcomes are never known.  Yet those
15     outcomes have the ability to undo all of your plans
16     when you pick service A over service B in a licence
17     hearing on the basis that you expect certain
18     contributions.
19  17864                We believe transparency is important. 
20     We believe it would be a very useful tool for you in
21     your regulatory tool kit to know what actual rates are
22     being set for us and for the foreign services in a
23     comparative fashion.
24  17865                If you perceive problems and problems
25     developing, you will then have the ability to act
                          StenoTran

                             3812

 1     accordingly.  So we are asking you to monitor and act
 2     accordingly.
 3  17866                COMMISSIONER WILSON:  Okay.  I just
 4     have two more questions for you.
 5  17867                In your Appendix "B", you talk about
 6     the restriction imposed on specialty services with
 7     respect to showing infomercials, and you say that in
 8     line with your call for equal treatment among
 9     broadcasters you believe the authority to broadcast
10     infomercials should be extended to specialty services
11     under the same rules as conventional broadcasters.
12  17868                Do you think there is a demand on the
13     part of your viewers for infomercials, or is this
14     purely a commercial proposition?
15  17869                MS LOGAN:  It's --
16  17870                COMMISSIONER WILSON:  What is the big
17     thing about infomercials these days?
18  17871                MS LOGAN:  Well, I think the big
19     thing about infomercials from the perspective of
20     specialty television is that as we look at how our
21     counterparts in the United States are successful, they
22     gain large revenue from infomercials.
23  17872                Infomercials can be well done if they
24     are targeted to niche audiences; and the more
25     advertising revenue we gain, the less pressure, of
                          StenoTran

                             3813

 1     course, there is on subscriber rates.
 2  17873                COMMISSIONER WILSON:  Okay.  What is
 3     your view of the CAB suggestion that infomercials
 4     should be counted as Canadian content?  Would you be
 5     proposing the same?
 6  17874                MS LOGAN:  I think, yes, it is an
 7     interesting concept that certainly could work.
 8  17875                COMMISSIONER WILSON:  Okay.  Finally,
 9     in Appendix "B" you talk about the export of Canadian
10     programming and you state that this must remain a
11     secondary goal of our broadcasting system, but there
12     are other parties to this proceeding who have suggested
13     exactly the opposite as a way of trying to wean the
14     system off public funds, and that is the more
15     successful they are at producing programming for
16     foreign markets and selling those, then the more
17     freedom we will have to produce distinctively Canadian
18     programming.
19  17876                I am just wondering if you could
20     explain to me why you feel that export of Canadian
21     programming should be secondary.
22                                                        1005
23  17877                I guess the other argument is that
24     the industrial programming meets industrial objectives
25     in terms of creating Canadian jobs.
                          StenoTran

                             3814

 1  17878                MS LOGAN:  Gerry, do you want to
 2     start with that?
 3  17879                MR. JANNETEAU:  I guess the first
 4     point is that if the export of Canadian programs, as
 5     you defined it, meets industrial objectives, it perhaps
 6     doesn't always meet cultural objectives.  I think that
 7     many Canadian programs or Canadian-produced programs
 8     that have been made primarily for export have not
 9     necessarily been stories about ourselves which we want
10     to see on Canadian television.
11  17880                The other thing that we want to say
12     here and introduce is that although we still believe it
13     is a secondary goal, there are ways with specialty
14     television where we can contribute in a different way
15     to this by encouraging partnerships.  There are many
16     good stories about this and some of these are described
17     in here under question 75.  What those partnerships
18     enable is the kinds of agreements that have been made
19     between, say, a Canal D and A&E or Discovery Canada and
20     Discovery U.S., where co-productions are made in Canada
21     for Canadians, but also are used elsewhere by the
22     partner of that specialty service.
23  17881                We operate, in the case of RDS, in a
24     business where exports are virtually non-existent
25     because of the rights market, the sports rights market,
                          StenoTran

                             3815

 1     and the way it is organized, basically, we really don't
 2     have much access to exports.  So, in our business, in
 3     any case, and in many of our specialty businesses, if
 4     we made exports our number one target, I don't think we
 5     would be serving our Canadian audiences very well.
 6  17882                COMMISSIONER WILSON:  Those are my
 7     questions.  Thank you, Madam Chair.
 8  17883                THE CHAIRPERSON:  Commissioner
 9     Pennefather?
10  17884                CONSEILLÈRE PENNEFATHER:  Merci,
11     Madame la Présidente.
12  17885                I have two questions.  One is on
13     closed captioning.  I don't think I saw a reference to
14     closed captioning in your submission and I was
15     wondering what the status is of closed captioning
16     programming and pay and specialty.  We have had
17     considerable representation to the effect that the
18     hearing impaired are frustrated by the lack of access
19     to programming on specialty services.  Could you
20     clarify your position on closed captioning?
21  17886                MS LOGAN:  I think I will ask Pierre
22     Roy to handle that question.
23  17887                M. ROY:  Je pense que l'approche que
24     l'on aimerait favoriser du côté des services
25     spécialisés, c'est plus une approche au niveau des
                          StenoTran

                             3816

 1     heures qui seront réellement sous-titrées que seulement
 2     de l'argent qui est dépensé.  Alors nous avons mis en
 3     place, par exemple au Réseau Premier Choix, un système
 4     de sous-titrage à l'interne qui nous permet, pour un
 5     même montant, de faire beaucoup plus d'heures que nous
 6     ne faisions auparavant et, entre autres, de partager
 7     les droits des films qui ont été sous-titrés avec
 8     d'autres diffuseurs conventionnels.
 9  17888                Donc notre approche est plus d'aller
10     dans le sens du nombre d'heures total qui est
11     accessible aux malentendants que strictement une
12     approche de dollars dépensés.
13  17889                CONSEILLÈRE PENNEFATHER:  À ce
14     moment-ci, combien d'heures sont disponibles en
15     général?
16  17890                M. ROY:  Oh, ça dépend beaucoup de...
17  17891                CONSEILLÈRE PENNEFATHER:  La moitié? 
18     Le quart?
19  17892                M. ROY:  Ça dépend beaucoup des
20     licences, ça dépend beaucoup... je ne pourrais pas vous
21     dire de mémoire, mais ce sont des chiffres qu'on
22     pourrait vous fournir par la suite.
23  17893                CONSEILLÈRE PENNEFATHER:  Mais est-ce
24     que c'est une politique de l'Association d'en avoir de
25     plus en plus, d'heures disponibles?
                          StenoTran

                             3817

 1  17894                M. ROY:  Oui, tout à fait.  Tout à
 2     fait.
 3  17895                CONSEILLÈRE PENNEFATHER:  Vous avez
 4     mentionné "descriptive video services", qu'en termes
 5     technologiques c'est trop dispendieux, mais est-ce que
 6     vous pouvez nous dire jusqu'à quel point c'est trop
 7     dispendieux?  Parce qu'il y a cette demande ici, devant
 8     nous.
 9  17896                M. ROY:  Je dois dire que les
10     premières études au niveau technique, technologique,
11     qui ont été faites ou auxquelles on a eu accès
12     démontrent un coût vraiment tout à fait exorbitant en
13     fonction des moyens des services spécialisés.  C'est
14     vrai aussi pour les conventionnels; c'est d'autant plus
15     vrai pour les services spécialisés étant donné nos
16     moyens réduits.
17  17897                Il y a des problèmes technologiques. 
18     Aussi, aucun document n'est disponible actuellement sur
19     le marché, donc on ne peut pas en acheter déjà faits. 
20     Il y a toutes les questions d'accès à des transpondeurs
21     qui permettraient un troisième canal pour transporter
22     ce descriptive video qui n'est pas disponible
23     actuellement pour nous.
24  17898                Donc il y a une multitude de facteurs
25     qui entrent en ligne de compte actuellement qui ne sont
                          StenoTran

                             3818

 1     pas seulement d'ordre technologique mais qui sont au
 2     niveau des coûts, au niveau de la possibilité technique
 3     de le faire, au niveau de l'accès à des produits qui
 4     sont déjà accessibles avec un descriptive video.
 5  17899                Donc on suit la situation, mais je
 6     pense que... on parle souvent des deux rôles de la CBC,
 7     et ce serait peut-être plus le rôle d'un diffuseur
 8     public avec des fonds publics de faire un développement
 9     dans ce sens-là.
10  17900                CONSEILLÈRE PENNEFATHER:  Merci.  Il
11     y a peut-être un suivi à faire à ce niveau parce qu'on
12     avait eu des représentations des groupes ici qui ont
13     décrit une situation beaucoup moins dispendieuse, comme
14     peut-être d'autres groupes nous avaient mentionné. 
15     Alors je pense que leur présentation est disponible, et
16     on peut peut-être aller un peu plus loin dans ce
17     dossier.
18  17901                J'ai une dernière question.
19  17902                Vous mentionné ce matin... et c'est
20     sur la page 7 de la présentation.  Vous nous suggérez
21     d'élaborer une politique et des mesures incitatives
22     réglementaires visant à favoriser la distribution des
23     services de la télévision spécialisée et payante de
24     langue française à l'extérieur du Québec.
25  17903                Auriez-vous quelques précisions ou
                          StenoTran

                             3819

 1     pourriez-vous élaborer sur cette idée en termes du
 2     comment et du pourquoi?
 3  17904                M. DESJARDINS:  La question des
 4     services francophones hors Québec, je pense qu'on est
 5     tous d'accord à dire que c'est une situation qui n'est
 6     pas très reluisante.  Je pense bien que le Conseil est
 7     au courant de cette situation.  C'est une question,
 8     d'ailleurs, qui a été débattue le printemps dernier au
 9     Comité mixte du Sénat et de la Chambre des communes sur
10     les langues officielles.   D'ailleurs, la présidente du
11     Conseil a indiqué au congrès de l'ACTC en mai que le
12     Conseil se pencherait éventuellement sur cette
13     question, peut-être dans le cadre de l'audience sur
14     l'accès qui va venir et possiblement dans le cadre de
15     l'audience sur les services spécialisés francophones en
16     décembre.
17  17905                Donc nous, TVSP, on espère que le
18     Conseil va arriver à établir des politiques et des
19     règlements qui vont inciter une plus large distribution
20     des services francophones hors Québec.
21  17906                Je pense que, on l'a dit, c'est
22     important pour les communautés hors Québec d'avoir
23     davantage de services francophones et aussi je pense
24     que ça pourra créer des meilleurs liens entre les deux
25     groupes linguistiques de langue officielle au Canada.
                          StenoTran

                             3820

 1  17907                Alors évidemment je pense que comme
 2     mesure, d'abord, présente, on vous demande de continuer
 3     à garder le moratorium qui existe sur les services
 4     étrangers parce que si ce moratorium est levé ça
 5     augmente la pression à l'extérieur du Québec par
 6     rapport aux services de langue française qui sont déjà
 7     là ou ceux qui pourraient être distribués.
 8  17908                Évidemment, on s'est aperçus qu'avec
 9     les services de satellite ExpressVu et Star Choice en
10     numérique, ça, ça permet une plus large distribution et
11     un accès plus vaste aux services de langue française. 
12     Ce n'est pas nécessairement vrai pour les services MDS
13     comme Look TV parce qu'ils sont en fonction maintenant
14     en Ontario et on s'aperçoit qu'ils ne distribuent aucun
15     service francophone excepté les services francophones
16     qui sont obligatoires pour eux en Ontario selon la
17     décision que le Conseil a faite.
18  17909                Évidemment, avec le câble numérique,
19     on suppose qu'il y aura des possibilités de distribuer
20     davantage de services francophones comme c'est le cas
21     pour le satellite.
22  17910                Maintenant, entre-temps, ce que le
23     Conseil peut faire... il y a différentes mesures que le
24     Conseil peut penser à faire, comme établir une
25     motivation pour les câblodistributeurs, par exemple, à
                          StenoTran

                             3821

 1     distribuer un pourcentage de l'ensemble des services
 2     qui sont distribués... qu'il y en ait un pourcentage
 3     qui soit francophone.
 4  17911                Ce qui arrive aussi, c'est qu'avec
 5     l'augmentation des canaux au Canada anglais on
 6     s'aperçoit que, relativement parlant, le pourcentage de
 7     services francophones qui sont distribués diminue même
 8     de façon absolue; sauf quelques exceptions où il y a eu
 9     retrait de services francophones au Canada anglais, en
10     général, les services qui sont là ont été maintenus.
11  17912                CONSEILLÈRE PENNEFATHER:  Merci,
12     Monsieur Desjardins.
13  17913                Merci, Madame la Présidente.
14  17914                THE CHAIRMAN:  Commissioner Cardozo?
15  17915                COMMISSIONER CARDOZO:  Thanks, Madam
16     Chair.
17  17916                I just had a question about one of
18     the long-term issues that faces us and that's the
19     matter of websites.  I know to a large extent that will
20     be the matter of our new media hearing, but I am
21     wondering in the context of this hearing what we are
22     looking at, recognizing that on one hand websites is a
23     medium unto itself.  To what extent do you see websites
24     as being part of your promotion strategy, for promotion
25     in general, for building brand loyalty, information
                          StenoTran

                             3822

 1     about programs, the Star system, and all that kind of
 2     stuff that we have talked about.
 3  17917                I have visited some of the websites. 
 4     Not all of your members, but some of them are quite
 5     active.  I am wondering how you see those in terms of
 6     promotion with regard to the issues we are dealing with
 7     here and what plans you have.
 8  17918                MS LOGAN:  I would like to ask Trina
 9     McQueen to take that question.
10  17919                MS McQUEEN:  And I hope others on the
11     panel will join me.  You may be interested,
12     Commissioner, to know that it was a specialty channel,
13     actually, who had the first website -- was the first
14     network to have a website in Canada, a specialty
15     channel called Discovery, but I think that was -- it
16     seems like ancient history.  There are very few
17     networks that do not have websites now and I think for
18     specialty channels it's especially important.
19  17920                Number one, the first question and
20     the most often question asked in television today is: 
21     What's on?  Because there are so many channels now, it
22     is very difficult for television guides, which are
23     becoming more like telephone books, to really give you
24     accurate and comprehensive program descriptions.  So,
25     one of the things that our viewers use the websites for
                          StenoTran

                             3823

 1     is to find out what the program actually is.  That's an
 2     important part of making their choice.  So, in
 3     marketing and promotion and purely telling you what
 4     time a program is on, websites are invaluable.
 5  17921                Secondly, besides giving the schedule
 6     information, they are extremely useful in giving people
 7     an expanded experience of television.  One of the
 8     things that we need to do in television is to make sure
 9     that our viewers converge.  The mediums are converging,
10     we need to make sure that the viewers converge as well.
11  17922                One of the things we have noticed is
12     that people are willing to use television and the
13     Internet at the same time.  On our website tsn.ca we
14     have a number of features which, in order to enjoy
15     them, you have to be watching TSN at the same time you
16     are using the website and, to my surprise, perhaps not
17     to everyone's, these are extremely popular.  So, we are
18     seeing that the viewers are already converging and
19     using the two mediums at once.  So, I think it's
20     important for every television network to make sure
21     that they can deliver that converged experience.
22  17923                I think the third thing also is that
23     we can, as specialty channels which have themes and
24     genres that are in a certain frame, make sure that our
25     website can deliver content that will reinforce those
                          StenoTran

                             3824

 1     genres and those themes so that things that can be
 2     done, especially at great length on a television
 3     program, can be picked up and recycled or even, as we
 4     often do, we add original material that is specifically
 5     made for that medium so that people have an experience
 6     of the genre and the themes and connect them in their
 7     minds.
 8  17924                So, I think there are a number of
 9     strong values for broadcasters and websites to work
10     together very strongly.  One of the things that has
11     been very encouraging is the Bell Canada New Media
12     Fund, which has, I think, been a great success in
13     encouraging that kind of cooperation.
14  17925                MR. FRASER:  I might add a couple of
15     things, if I may.  I am a member of the Internet
16     Committee of the North American National Broadcasters
17     Association.  We were in New York last week trying to
18     answer that very question and let me tell you that some
19     of the best brains in this business don't know the
20     answers to those profound questions about where this is
21     all going to go.
22  17926                Clearly, as Trina suggested, most of
23     us use the net now as a means of promoting our network. 
24     It's increasingly becoming a means of interacting with
25     our viewers and there is some interactivity between
                          StenoTran

                             3825

 1     what we put on television and what is on the net.  The
 2     two go to together sometimes almost like backs and
 3     fronts.
 4  17927                In fact with the evolution of web TV,
 5     which really brings the two mediums together, a lot of
 6     people think that that is a large part of the future,
 7     where you can enhance the television experience, the
 8     viewing experience, by going to a website even on the
 9     same screen and getting additional information or take
10     so much of what you are watching or enjoying.  But at
11     the same time, there are great serious concerns amongst
12     all of us about where this is going to lead.
13  17928                Some people in New York last week
14     were talking about this becoming a full-fledged
15     broadcast medium in the next four or five years.  Some
16     people have shorter time frames, some people have
17     longer time frames.  The Committee that I am on is very
18     concerned about the issues that that brings up, such as
19     copyright and a whole constellation of other issues
20     that I am sure you are going to discuss in the
21     forthcoming hearings.
22  17929                I think it would be very difficult
23     for any of us to fully meet the needs, desires,
24     aspirations of our viewers without using the Internet
25     in some way, shape or form.  So, it has become, I
                          StenoTran

                             3826

 1     think, for most of us an integral part of what we do.
 2  17930                MR. MORRISSETTE:  If I can just add a
 3     few comments, there is a today issue and a tomorrow
 4     answered here in your question and I think the strategy
 5     in terms of how to use the Internet varies between
 6     entertainment services and information services.  Two
 7     of the largest categories of use on the Internet today
 8     is news and weather and other similar types of
 9     information services.
10  17931                When you operate a specialty service
11     in either the news or weather category, traditional
12     television limits your content to 60 minutes per hour
13     minus the commercial time.  The benefit of a website is
14     that it's virtual so that the users can develop a
15     website that complements your traditional television
16     programming to better serve their needs, depending on
17     what they are.  The main benefit of interactivity is
18     personalized information on demand.
19  17932                So, as websites in the information
20     category develop today, it's complementary, it's also
21     used to interact with the audience, there are
22     promotional aspects involved, but looking ahead towards
23     tomorrow when technology such as set-top box and web TV
24     type of systems will enable the convergence of the PC
25     and the television in the living room, there is no
                          StenoTran

                             3827

 1     question that the two will evolve and mesh down the
 2     road or converge down the road.  This will have
 3     profound impacts on programming strategies, not just
 4     for the TV channel, but for the interact site as well. 
 5     As to entertainment services, I think the issues are
 6     somewhat different, but there is a similar analogy.
 7  17933                So, in summary, it's real-time
 8     constraints for regular television versus virtual
 9     capabilities for the interactive world of websites and
10     the major benefit ultimately from interactivity as
11     personalized information on demand.  This will create a
12     new value-added benefit to the users and to
13     programmers.
14  17934                COMMISSIONER CARDOZO:  It's
15     interesting you note that new media provides more than
16     60 minutes to the hour, which is kind of nice, I guess. 
17     There are all sorts of things we could do with
18     advertising minutes, if you think about it, in
19     television.
20  17935                Is it fair to say that in terms of
21     the interactive part of your websites where you hear
22     back from people, you are hearing back more than before
23     you had an interactive website, for those of you who
24     existed before then?
25  17936                MS McQUEEN:  Yes.
                          StenoTran

                             3828

 1  17937                COMMISSIONER CARDOZO:  By a lot, by a
 2     little?
 3  17938                MS McQUEEN:  It's hard to tell
 4     because Discovery always had a website, so there was no
 5     before.  But certainly, in my experience at another
 6     broadcaster, there was much more feedback and instant
 7     feedback, so there was an ability to do something about
 8     the feedback we got in a very useful way.
 9  17939                MR. JANNETEAU:  In our case,
10     certainly five to ten times more than before we had the
11     website.
12  17940                MS LOGAN:  We provided a survey of
13     the features of specialty and pay websites in our new
14     media submission and the ability to interact with the
15     viewer and the feedback mechanism was one that all
16     participants had and were using.  It was especially
17     high in terms of the use of e-mail for contesting at
18     the same time.
19                                                        1025
20  17941                MR. FRASER:  There's an interesting
21     wrinkle I might add.  We have been at it for ten years
22     now and we have always had a very steady flow of viewer
23     mail.  What we are getting from the web site is not a
24     lowering of that mail from people who like to write
25     letters on paper, but communication from people we
                          StenoTran

                             3829

 1     never heard from before, and that's why a substantial
 2     amount.
 3  17942                THE CHAIRPERSON:  When you talk about
 4     the percentage of total revenue spent by specialties
 5     and the pay television industry on programming as 30
 6     per cent, would it be fair to say that you take all the
 7     services that are attached in Appendix A, which is the
 8     entire panoply of services, and you average it out?
 9  17943                MS LOGAN:  Yes, the 37 per cent.
10  17944                THE CHAIRPERSON:  I do not want to
11     denigrate the level of the 30 per cent, but I am
12     wondering to what extent that is a fair comparison. 
13     You obviously want to make a point when you compare
14     with the 28 per cent by the private conventional
15     broadcasters when, by virtue of being niche
16     programming, as you have insisted, some of them have
17     100 per cent of their programming Canadian.
18  17945                I am not, as I say, focusing on the
19     37 per cent but whether or not much can be taken from
20     the comparison in light of the types of services and
21     the fact that a number of them, such as the news
22     channels and so on, have 100 per cent Canadian content,
23     so obviously their entire expenses for programming will
24     be on Canadian content.  I know there are some that are
25     lower, but to me that number is in every representation
                          StenoTran

                             3830

 1     and I am wondering what value it has in your view.
 2  17946                MS LOGAN:  There is no doubt that
 3     having news and weather at 100 per cent, or nearly 100
 4     per cent, does pull up the average.  On the other hand,
 5     we take tremendous pride in the results because, as
 6     small services, as we have said, the average revenue of
 7     perhaps between 20 million and 30 million is very
 8     challenging within our budgets to fill as much of the
 9     schedule as we do with high Canadian content.
10  17947                THE CHAIRPERSON:  I repeat; I
11     acknowledge the value of the 30 per cent.  My question
12     is more whether the comparison is helpful in light of
13     the differences between the two.
14  17948                MR. JANNETEAU:  Madame Wylie, si vous
15     me permettez, I think it might be worth pointing out
16     that, while there are services that are entirely
17     Canadian, there are also some services that do not have
18     very high Canadian content requirements, such as TV5,
19     which has been around a long time, and some of the
20     newer licensees.
21  17949                So I think that it is still a valid
22     point to include all of the services that are being
23     represented in this particular case.
24  17950                THE CHAIRPERSON:  I think you would
25     need more complicated mathematics than simple averaging
                          StenoTran

                             3831

 1     to arrive at something meaningful.  I did acknowledge
 2     there are some that are very low, as low as 15 per
 3     cent.
 4  17951                Anyway, it's put there all the time.
 5  17952                M. DESJARDINS:  Je pense que c'est
 6     important aussi de considérer que sur les télévisions
 7     conventionnelles il y a des nouvelles, il y a du sport
 8     et il y a de la météo qui font partie aussi de la
 9     programmation canadienne des moyennes qui sont
10     utilisées pour les télédiffuseurs conventionnels.
11  17953                LA PRÉSIDENTE:  Maintenant,
12     Monsieur Roy, télévision à la carte.  Nous avons
13     entendu l'Association des câblodistributeurs pas samedi
14     dernier mais le samedi précédent, et je ne crois pas
15     faire erreur en disant qu'eux aussi reconnaissent que
16     la télévision à la carte, ce n'est pas une formule qui
17     serait un grand succès.  Il faudrait revoir le procès-
18     verbal, je ne voudrais pas leur mettre des mots dans la
19     bouche, mais il me semble que votre inquiétude relève
20     de quoi?  Parce qu'il semble qu'en public on ait
21     reconnu qu'il y aurait plus de choix par l'abonné mais
22     que le choix se ferait quand même en étage.
23  17954                D'où viennent vos grandes inquiétudes
24     qu'on s'achemine vers la télévision à la carte?
25  17955                M. ROY:  Vous faites référence aux
                          StenoTran

                             3832

 1     services à la carte, pas au pay-per-view; vous faites
 2     référence aux services à la carte.
 3  17956                LA PRÉSIDENTE:  Oui, aux services à
 4     la carte.
 5  17957                M. ROY:  O.k.
 6  17958                LA PRÉSIDENTE:  Pardon, j'ai sans
 7     doute fait erreur.
 8  17959                À la convention aussi des
 9     câblodistributeurs, je ne sais pas si vous y étiez,
10     mais il y avait une session en particulier qui... je
11     pense que c'était votre homologue des États-Unis, une
12     dame qui était déjà à Discovery ou qui l'est
13     maintenant, qui disait qu'aux États-Unis non plus ça ne
14     fonctionnerait pas.
15  17960                Je ne croyais pas, à moins que vous
16     sachiez quelque chose que je ne sais pas, que c'était
17     une menace qu'on essaierait de vendre à la carte, même
18     avec le numérique.
19  17961                M. ROY:  Ça fait partie des
20     déclarations mêmes de certains câblo-opérateurs, qui
21     font cette déclaration qu'ils veulent utiliser cette
22     technique de mise en marché de services de
23     programmation.  Alors on se fie à ce qu'on entend de la
24     part de principaux câblo-opérateurs au Canada...
25  17962                LA PRÉSIDENTE:  Il faudra que je
                          StenoTran

                             3833

 1     revoie le procès-verbal de la présentation de
 2     l'Association des câblodistributeurs.
 3  17963                You have raised an issue about first
 4     run or more windows at page 15 of your written
 5     presentation.  Are you asking the Commission to
 6     redefine first run?  Is that what you want?
 7  17964                And could you tell me -- I may have
 8     missed that but I do not see, I do not think anywhere,
 9     a very precise definition that you would want.  We have
10     had some suggested, such as first window should be
11     first window for that service as opposed to...  Is that
12     what you want, so you could have sequential or
13     concurrent first windows?
14  17965                MR ROY:  Actuellement, la définition
15     de "programmation originale" est très restrictive pour
16     être cataloguée comme diffusion originale en première
17     diffusion, il faut que cette diffusion-là soit faite la
18     première fois au Canada sur un service donné, toutes
19     langues confondues, toutes fenêtres confondues.  Donc
20     c'est très restrictif et ça vient à l'encontre du
21     financement qu'on pourrait aller chercher dans
22     différents marchés ou sur différentes fenêtres.
23  17966                Donc nous demandons de réviser cette
24     définition-là pour permettre le partenariat avec des
25     diffuseurs qui font partie de fenêtres différentes de
                          StenoTran

                             3834

 1     diffusion et dans des territoires linguistiques
 2     différents   Pour éviter les abus que cette relaxation
 3     pourrait amener il faudrait que les diffuseurs qui
 4     veulent avoir accès à ce qualificatif soient parties du
 5     financement de la production, donc aillent sous forme
 6     de pré-achat et non pas d'acquisition subséquente.
 7  17967                LA PRÉSIDENTE:  Quand vous parlez
 8     d'une définition restrictive, vous vous référez à
 9     l'avis public je crois que c'est 197, où on reconnaît à
10     ce moment-là les marchés différents.  Évidemment, les
11     marchés spécialisés sont nationaux; donc, s'il y a un
12     service conventionnel à une première fenêtre, est-ce
13     que vous verriez un service spécialisé avoir une
14     première fenêtre en même temps si vous avez pu
15     négocier...
16  17968                M. ROY:  Peut-être pas en même temps,
17     mais une fenêtre...
18  17969                LA PRÉSIDENTE:  En séquence.
19  17970                M. ROY:  En séquence.
20  17971                LA PRÉSIDENTE:  Et là, est-ce que
21     vous verriez une possibilité de, disons, trois ou
22     quatre fenêtres une après l'autre?
23  17972                M. ROY:  Ça pourrait très bien être
24     la télévision payante ou la télévision à la carte,
25     télévision payante, service spécialisé ou conventionnel
                          StenoTran

                             3835

 1     qui pourraient partager ou faire du co-financement et
 2     aider au financement d'un plus grand nombre de
 3     programmations canadiennes.
 4  17973                LA PRÉSIDENTE:  Et le but serait
 5     évidemment de pouvoir plus facilement rencontrer...
 6  17974                M. ROY:  Nos exigences...
 7  17975                LA PRÉSIDENTE:  ... les exigences de
 8     first run, de première fenêtre.
 9  17976                M. ROY:  C'est ça, tout à fait, sans
10     créer les abus qui avaient été à la base de cette
11     disposition-là.  On voulait éviter au départ, si nos
12     recherches sont exactes, le fait...
13  17977                LA PRÉSIDENTE:  La comptabilisation.
14  17978                M. ROY:  ... qu'après le fait on
15     puisse acquérir une programmation canadienne en la
16     doublant et qu'elle soit considérée à ce moment-là
17     comme originale.
18  17979                LA PRÉSIDENTE:  Quand vous parlez
19     d'abus, est-ce qu'il n'y aurait pas, inhérent à une
20     nouvelle définition ou une définition telle que vous
21     nous la donnez, un recyclage de programmation qui
22     pourrait être néfaste?
23  17980                M. ROY:  Non.  C'est pour ça qu'on
24     dit que, pour avoir accès à ce qualificatif, il
25     faudrait que le diffuseur fasse partie de la structure
                          StenoTran

                             3836

 1     financière et agisse en pré-achat pour la
 2     programmation.
 3  17981                LA PRÉSIDENTE:  Mais pour l'auditoire
 4     il y aurait un recyclage de programmation?
 5  17982                M. ROY:  Non, je ne pense pas.  C'est
 6     un meilleur financement sur des marchés linguistiques
 7     différents, sur des fenêtres différentes.  On a déjà ce
 8     mécanisme de financement partagé par exemple au cinéma,
 9     avec différents intervenants qui peuvent acquérir des
10     droits et aider au financement de films de cinéma.
11  17983                THE CHAIRPERSON:  Ms McQueen, you
12     have made clear that you are broadcasters so, while you
13     are here, I would like some comments from you on the
14     following:  At page 26 of your written presentation,
15     and this morning again, you have talked about how you
16     seem to have been able to dislodge, albeit niche,
17     audiences during peak time from watching foreign
18     programming.
19  17984                I am curious why you insist that
20     spending is the best mechanism, considering the other
21     proposals we have before us, which would be requiring a
22     certain amount of programming in certain categories in
23     peak time and where you make your efforts towards
24     reaching your niche scheduling properly to reach your
25     small audiences but, nevertheless, who would have the
                          StenoTran

                             3837

 1     opportunity to watch foreign programming at that hour
 2     anyway.
 3  17985                Why do you believe that the
 4     broadcasters couldn't do the same simply if they had to
 5     put Canadian programming in those hours and that that
 6     would force them to spend their money and maybe we
 7     would not have to have all these difficult formulas? 
 8     You seem to believe that it's the other way, it's
 9     spending that will do it.
10  17986                MS McQUEEN:  Yes, we do believe that
11     the system of requiring a certain number of hours is a
12     difficult system and is not as productive as linking
13     spending to revenue.  I guess the reasons for that are
14     fairly obvious.
15  17987                The trouble with the hour-long
16     formula is that the temptation is to fill it with cheap
17     programming with low production values.  That is the
18     temptation.  I think we have to go back to the basis of
19     what private broadcasters are in the business of doing,
20     which is making shareholder value.  If you can make
21     your shareholder value and meet your Canadian content
22     obligations by spending less money, it's almost an
23     irresistible temptation.  I guess what we are asking
24     you is to lead us not into temptation.
25  17988                With revenue, we can invest in a way
                          StenoTran

                             3838

 1     that will please the viewers that we have chosen and
 2     that our niche commands us to support.  It is a
 3     measurable, easily identifiable kind of formula and it
 4     works.  We are not suggesting that you should do away
 5     with having some minimum level of Canadian content --
 6     that's obvious that we have to -- but given a choice
 7     between increasing the number of hours of Canadian
 8     content and requiring an expenditure formula, on the
 9     basis of what we have done it seems that the
10     expenditure formula works.
11  17989                We were not told that we had to put
12     these programs in prime time.  We did it naturally out
13     of the revenue-to-expenditure formula.  In other words,
14     if you are going to spend a lot of money on Canadian
15     content, you naturally will put it in prime time rather
16     than putting it at six in the morning.  If you have an
17     hour formula, the temptation is to put the lower cost
18     programming at six in the morning and fill your prime
19     time schedule with what you think will do well.
20  17990                That does not mean that the
21     producers' proposal, the 10/10/10 formula, we think has
22     some interest for conventional broadcasters.  But the
23     programs that they are suggesting, most of them, the
24     big drama series for example, are not the programs that
25     specialty channels do and they are not suggesting that
                          StenoTran

                             3839

 1     as a formula for specialty channels.  They have said
 2     that they generally feel good about what specialty
 3     channels do.
 4  17991                So I guess we kind of think that if
 5     something is working, if the producers like it, if the
 6     statistics about programming in prime time are decent,
 7     if the revenue that's spent is large, it seems to us it
 8     kind of works.
 9  17992                THE CHAIRPERSON:  For those who think
10     that there is not enough Canadian programming that
11     attracts audiences in prime time, there are a number of
12     parties who feel that we have not succeeded in doing
13     that and want to repatriate prime time.
14  17993                I am not sure that you responded to
15     my question.  My question is:  We have not, to date,
16     gone very far in demanding certain types of Canadian
17     programming in prime time.  You seem to assume that the
18     broadcasters will be able to afford to lose their
19     audiences in prime time by taking their chances in
20     having what you call cheap tonnage, or cheap
21     programming, in prime time.  It's the combination of
22     when you have to put it on that some will argue will
23     force expenditures because you cannot afford to lose
24     those peak hours.  It's not something we have done.
25  17994                MS McQUEEN:  When you insist that I
                          StenoTran

                             3840

 1     am a broadcaster, I accept that definition, of course,
 2     but I would like to be a specialty broadcaster rather
 3     than a conventional broadcaster.
 4  17995                THE CHAIRPERSON:  That's your
 5     prerogative.
 6  17996                MS McQUEEN:  The only reason that I
 7     do not want to answer your question is because I think
 8     it's a tremendously important one.  In fact, it goes to
 9     the heart of what you are doing here, and on the basis
10     of our limited experience with conventional
11     broadcasting it does not seem to us useful for you to
12     hear what might be an uninformed opinion.
13  17997                However, let me just continue to say
14     that the producers association proposal has some
15     interest and some advantages.  It has the following
16     advantages for specialty broadcasters in that if it
17     works it would generate a supply of high quality
18     Canadian programming that we could help with by buying
19     second windows, third windows, and that would provide
20     acquisition possibilities for us outside that.  So we
21     are not saying that the producers' proposal, as one
22     example of the thing that you are talking about, is
23     without merit.  I think what we are saying as
24     broadcasters, specialty or conventional, is that we
25     find a great difficulty in the imposition of specific
                          StenoTran

                             3841

 1     hours as a way of increasing Canadian content.
 2  17998                THE CHAIRPERSON:  Considering that my
 3     first question put into question your comparison
 4     between conventional and specialty services, I will let
 5     you get away with not answering and keeping your
 6     specialty service hat on.
 7  17999                Counsel.
 8  18000                MR. BLAIS:  There are four brief
 9     areas I would like to follow up on.  The first area
10     deals with simultaneous substitution.
11  18001                To what class or classes of BDUs do
12     you think your proposal should apply?
13  18002                MS LOGAN:  The same as the
14     conventional broadcasters have.
15  18003                MR. BLAIS:  So the class 1s and 2s,
16     in your view, should be subject to that requirement?
17  18004                MS LOGAN:  Yes.
18  18005                MR. BLAIS:  And as a result, all
19     those class 1s and 2s systems would have to put in the
20     technical ability to do it for all services.  It may be
21     suggested by some parties that that would involve a
22     considerable amount of expense and perhaps, on a cost
23     benefit analysis, would not be opportune at this time
24     to get involved into that.
25  18006                Would you like to comment on that?
                          StenoTran

                             3842

 1  18007                MS LOGAN:  We understand that the
 2     costs have dropped dramatically and it is our actual
 3     experience that small cable casters have been far more
 4     likely to respond positively to actual requests, so
 5     they don't seem to have the difficulty.
 6  18008                MR. BLAIS:  What is your evaluation
 7     of the drop in costs to put the technical ability into
 8     place if one compares to when the Commission looked at
 9     this the last time?
10  18009                MS LOGAN:  I would like to submit
11     that to you in writing.  I am afraid today we had a
12     simultaneous substitution expert on our panel who
13     probably missed her plane and I do not have those
14     details with me.
15  18010                MR. BLAIS:  Those technical problems
16     do occur.  That's fine.   If you could do it -- we are
17     late in the process -- perhaps by the 5th of November,
18     if that's all right.
19                                                        1045
20  18011                MR. BLAIS:  The second area I would
21     like to look at is your proposal with respect to access
22     to avails of foreign services.  Mr. Buchan, when he
23     appeared with the Rogers panel, was lamenting the fact
24     that nobody raised subsection 9(2) of the Broadcasting
25     Act; this is at page 3126 of the transcript, at
                          StenoTran

                             3843

 1     paragraph 14905.
 2  18012                As you are aware, subsection 9(2) of
 3     the Act is an implementation of Canada's international
 4     obligations under the Free Trade Agreement and it
 5     suggests that the Commission cannot require the
 6     licensee to substitute replacement material for
 7     commercial messages carried in a broadcasting signal
 8     received by that licensee.
 9  18013                In view of the fact that Mr. Buchan
10     thinks that we haven't spoken enough about it, I wonder
11     if you had some comments on the consistency of your
12     proposal with subsection 9(2) of the Broadcasting Act.
13  18014                MS LOGAN:  I think we are more
14     optimistic than Mr. Buchan.  We certainly have a
15     precedent that the initial two minutes were given
16     voluntarily and we feel that proposal is entirely
17     reasonable in that the services today gain $80 million
18     from the Canadian market without creating Canadian
19     jobs, without investing in Canadian content, without
20     showcasing it.  We feel this is the least they could
21     do.
22  18015                MR. BLAIS:  Do you see a difference
23     between the Commission requiring deletion and
24     permitting deletion?
25  18016                MS LOGAN:  We are talking about
                          StenoTran

                             3844

 1     permitting.
 2  18017                MR. BLAIS:  Thank you.
 3  18018                Now, the third area I would like to
 4     look at is contribution by non-Canadian services.  It
 5     has been suggested by some parties that the 5 per cent
 6     contribution provided by BDUs already factor into
 7     account the revenues related to the distribution of
 8     non-Canadian services in that the gross revenues of
 9     BDUs would include the activities related to non-
10     Canadian services, and therefore, indirectly, the non-
11     Canadian services are already contributing to Canadian
12     programming through the 5 per cent contribution of
13     BDUs.
14  18019                Do you agree with that?
15  18020                MS LOGAN:  I thought that was
16     supposed to be the BDU contribution, and frankly they
17     earn most of their revenue from Canadian services.  We
18     could also call it another indirect contribution from
19     our industry.
20  18021                MR. BLAIS:  I quite agree because of
21     the revenues of your industry, but the point I am
22     getting at is that the gross revenues of those BDUs
23     would include activities related to both your services
24     as well as foreign services, and therefore, when one
25     does the calculation, one could argue that the activity
                          StenoTran

                             3845

 1     of the U.S. services is already indirectly
 2     contributing.  In fact, some have suggested that if we
 3     were to ask for a direct contribution from the U.S.
 4     services there would be a form of, to use their word,
 5     double taxation, which I don't necessarily agree with
 6     but I think just to identify their concern.
 7  18022                MS LOGAN:  First of all, we do object
 8     to the word "tax".  Our understanding is that the Cable
 9     Fund was set up as a contribution from the distributors
10     for which they received some benefits in return.  So I
11     am not quite sure that this could be called a tax; it
12     was a negotiated agreement that they would do this, as
13     I understand it.
14  18023                Secondly, I am not sure that to say
15     that because someone's revenue -- or a generator of the
16     revenue that is provided by the cable services is thus
17     providing revenue is kind of way down the road; in
18     other words, we have no knowledge whether there is
19     actually any contribution directly by the American
20     services in reaching that revenue; in other words, do
21     they take a lower subscription fee?  We don't know
22     that.  It may simply be that the cable operators, the
23     distributors are providing that revenue without
24     reference to the American services.  We don't know
25     that.
                          StenoTran

                             3846

 1  18024                MR. BLAIS:  Thank you.
 2  18025                Now, the last area I would like to
 3     follow up on is the area of infomercials.
 4  18026                It has been suggested that the
 5     rationale for the different treatment of infomercials
 6     relates to the fact that your services generally have
 7     access to two sources of revenues, both subscription
 8     fees and advertising revenues, and since the
 9     conventional broadcasters don't have access to
10     subscription fees, that that might be the rationale for
11     the distinction.
12  18027                What has changed?
13  18028                MS LOGAN:  I think, when we look at
14     where the revenue comes from in the broadcasting
15     system, the overwhelming amount of advertising revenue
16     earned by the conventional broadcasters -- 1.5 billion,
17     and they have access to local advertising, which is a
18     huge difference -- completely dwarfs our 183 million in
19     advertising.  We don't see this as a threat to
20     conventional broadcasters whatsoever.
21  18029                We have the kind of services that
22     cannot be supported as advertising services because of
23     the niche nature of their programming.  That's the case
24     here and that's the case in the United States;
25     specialty services, even with 60 million cable
                          StenoTran

                             3847

 1     households, could not survive on advertising revenue
 2     alone.
 3  18030                So we look at the infomercials as an
 4     additional opportunity to grow the revenue base that
 5     will give us the ability to reinvest in Canadian
 6     content.
 7  18031                Perhaps what has changed in terms of
 8     arguing and making the case is that there is now an
 9     association to put it forward on behalf of the group. 
10     So we are better organized this time around.
11  18032                MR. BLAIS:  Thank you.
12  18033                Those are my questions.
13  18034                THE CHAIRPERSON:  Ms Logan, one very
14     pointed specialty service question this time.
15  18035                You want us to get a better window,
16     to gain a window into wholesale subscriber fees paid to
17     both Canadian and foreign services.  What kind of
18     window does your association have?
19  18036                MS LOGAN:  We have extreme difficulty
20     with this issue because the contracts are negotiated in
21     secret, they are covered by non-disclosure deals,
22     services have difficulty in holding discussions, and
23     the association itself does not deal with commercial
24     and contractual issues.
25  18037                We feel nonetheless that there is a
                          StenoTran

                             3848

 1     growing dislocation, anecdotally we hear, between what
 2     services, and especially services that have launched,
 3     are taking as subscriber fees in order to get on the
 4     air and in order to get those rare analog channels left
 5     in the system compared to the business plans that the
 6     Commission approved that contains certain expectations
 7     for revenues and certain expectations for
 8     contributions.
 9  18038                So we are asking that you monitor and
10     we are saying this is a vital piece of information in
11     our financial structure today -- and certainly every
12     other bit of information is disclosed.  We feel it is
13     time that you added this to your toolkit.
14  18039                THE CHAIRPERSON:  As between your
15     members, you obviously can find out what they get per
16     subscriber, or don't get, but you don't really know
17     overall, let's say in the Me-16, how the cable
18     distributor values or how much money they get from
19     selling the American portion of it.
20  18040                MS LOGAN:  No.
21  18041                THE CHAIRPERSON:  So you wouldn't
22     know anything about how it is divvied up inside the
23     tier.
24  18042                MS LOGAN:  No.  No, we don't.
25  18043                THE CHAIRPERSON:  So you need a
                          StenoTran

                             3849

 1     window too.  You want ours to be big enough so you can
 2     peer through.
 3  18044                Thank you very much, Ms Logan and
 4     your colleagues, ladies and gentlemen.
 5  18045                We will now take a break until ten
 6     after eleven.  Nous reprendrons à 11 h 10.
 7     --- Courte suspension à / Short recess at 1055
 8     --- Upon resuming at / Reprise à 1110
 9  18046                THE CHAIRPERSON:  Madam Secretary,
10     would you invite the next participants, please?
11  18047                MS SANTERRE:  Thank you, Madam Chair. 
12     The next presentation will be done by the Canadian
13     Association of Broadcasters Specialty Board,
14     L'Association canadienne des radiodiffuseurs, Conseil
15     de la télévision spécialisée et payante.
16     PRESENTATION / PRÉSENTATION
17  18048                MR. McCABE:  Thank you.  Good
18     morning, Madam Chair, Commissioners.
19  18049                It is with great pleasure that we
20     appear before you today representing the newly formed
21     Pay and Specialty Board of the Canadian Association of
22     Broadcasters.
23  18050                With me is the Chair of the Specialty
24     Board, Mark Rubinstein, Vice-Presidnet CHUM Television;
25     along with Charlotte Bell, Director of Legal and
                          StenoTran

                             3850

 1     Regulatory Affairs at the Global Television Network;
 2     and Raynald Brière, vice-président, Canaux spécialisés,
 3     Le Groupe TVA Inc.; as well as our Executive
 4     Vice-President and General Counsel, Peter Miller; and
 5     our Manager of Research and Societal Issues, Tandy
 6     Greer Yull.
 7  18051                Our panel would have been somewhat
 8     larger had not the fog-making gods and Air Canada
 9     conspired against us, but we will try to do our best.
10  18052                The Specialty Board of the CAB
11     believes that this hearing provides the Commission with
12     an historic opportunity to support an environment in
13     which each element of the Canadian broadcasting system
14     contributes to its success the best way it can --
15     whether conventional or specialty; public or private;
16     broadcaster, producer, or distributor.
17  18053                Canadian specialty and pay services
18     already make a significant and unique contribution --
19     something that has been well-recognized in this
20     proceeding.  We will focus our comments today on six
21     ways the Commission can capitalize on this tremendous
22     success story -- by:  One, establishing a system-wide
23     viewing goal; two, maintaining a flexible regulatory
24     environment; three, seeking contributions to Canadian
25     programming from all elements of the system, including
                          StenoTran

                             3851

 1     U.S. and exempt services; four, ensuring Canadian
 2     services effectively reach Canadian viewers; five,
 3     encouraging the development of a new partnership for
 4     digital between distributors and programmers, and; six,
 5     building on synergies within the system.
 6  18054                The CAB Specialty Board supports the
 7     establishment of system-wide goals for increased
 8     viewing of Canadian programs.  Focusing on viewership
 9     provides all elements of the system with a winning
10     method to meet CRTC objectives of more quality Canadian
11     programs and a profitable industry.
12  18055                It is a win for viewers because it
13     gives them the quality programming they want.  It is a
14     win for specialty services and producers because we
15     become partners in securing increased audiences and
16     revenues.  And it is a win for you because it creates a
17     link between public policy and business objectives.
18  18056                It is true that this is a whole new
19     way of thinking about the broadcasting system, but that
20     is precisely why you brought us together this fall, to
21     find innovative ways to strengthen the Canadian
22     broadcasting system.
23  18057                With the right incentives and the
24     right regulatory framework, specialty and pay services,
25     and the distributors that make them available across
                          StenoTran

                             3852

 1     the country, can contribute to the increased viewing of
 2     Canadian programming.
 3  18058                Mark.
 4  18059                MR. RUBINSTEIN:  Thank you, Michael.
 5  18060                To capitalize on the success story of
 6     Canadian specialty television, we must nurture an
 7     environment which will ensure that Canadian specialty,
 8     pay and pay-per-view services, and the broadcasting
 9     system as a whole, thrives.
10  18061                The regulatory framework should
11     permit -- indeed, encourage -- each element of the
12     system to contribute the best way it can.
13  18062                Flexibility is the key -- a
14     one-size-fits-all approach will not work for specialty
15     and pay services.  Their very nature makes it
16     impossible for them all to operate on the same basis.
17  18063                They must be encouraged to pursue
18     niche programming opportunities; to create new demand
19     for Canadian programs in a variety of genres; and to
20     broaden the audience base for Canadian programming.
21  18064                If the Commission is truly committed
22     to expanding the resources available for Canadian
23     production, it should look to those elements of the
24     system which make no contribution, but derive
25     considerable benefit, namely, non-Canadian and exempt
                          StenoTran

                             3853

 1     services.  As evident in the public notice launching
 2     this proceeding, equitable contribution is central to
 3     the Commission's review of television policy.
 4  18065                Exempt services generate significant
 5     revenue and take up valuable capacity without making
 6     any contribution to the system.  They should either be
 7     licensed or required to make a direct contribution to
 8     Canadian programming.
 9  18066                Foreign satellite services earn
10     almost $80 million in subscriber fees from their
11     carriage in Canada.  They also take up valuable channel
12     capacity, denying equitable carriage for Canadian
13     services.  U.S. programming services are no longer
14     necessary to drive tiers.  This is amply demonstrated
15     by the success of the all-Canadian Tier 2, which has
16     reached 70 per cent penetration, and by the viewing
17     stats for the newest tier:  Canadian services like
18     Space or History Television have from launch
19     consistently outperformed U.S. services like
20     Speedvision or BET.
21  18067                It may be true that differentiated
22     U.S. services could be attractive packaging partners in
23     a digital environment.  If so, they should be reserved
24     for the launch of new digital tiers.  We may even wish
25     to consider moving some existing U.S. services to
                          StenoTran

                             3854

 1     digital tiers, reserving analog for priority Canadian
 2     services.
 3  18068                It is time to require foreign
 4     services to make a direct contribution to the Canadian
 5     broadcasting system.  There are a number of ways this
 6     could be implemented, including:  One, requiring a
 7     direct monetary contribution to an accepted Canadian
 8     production fund by withholding a percentage of
 9     affiliate payments; and, two, revising the policy with
10     respect to the use of local avails to ensure they are
11     used 100 per cent for the promotion of Canadian
12     services and Canadian programming.
13  18069                MS BELL:  Like a flexible regulatory
14     framework, effective access is central to the capacity
15     of Canadian specialty services to succeed as
16     businesses, and to contribute to broadcasting policy
17     objectives, be they:  greater diversity in programming
18     options; more hours of Canadian programming; increased
19     viewing of Canadian programming; or greater resources
20     for Canadian program production.
21  18070                While we do understand that the
22     Commission will initiate a separate proceeding to
23     examine the appropriate licensing framework for new
24     services, we believe this hearing provides an important
25     opportunity to set the tone for the future.
                          StenoTran

                             3855

 1  18071                The Commission should do whatever it
 2     can to put real effect into section 3(1)(t) of the
 3     Broadcasting Act which requires the priority carriage
 4     of Canadian programming services.
 5  18072                Canadian services must have the
 6     opportunity to fill programming genres before
 7     non-Canadian, non-contributing services are allowed to
 8     occupy the turf.  Among other things, this means
 9     extending the moratorium on additions to the eligible
10     lists at least until the next round of Canadian
11     services are launched.  New non-Canadian services
12     should only be added to digital tiers.
13  18073                This fall's launch of MuchMoreMusic
14     and CTV's SportsNet will result in more diversity; more
15     Canadian programs; more spending on Canadian
16     production; and more viewers of Canadian programming.
17  18074                But look at what Canadian Learning
18     Television, ROB-TV, StarTV and Talk TV could accomplish
19     once launched.  Collectively, these services are
20     committed to spending $8 million on Canadian
21     programming by their second year.  They will spend over
22     $125 million on Canadian production over their
23     seven-year terms; and, they will create almost 200 new
24     full-time jobs, plus contribute to new jobs in related
25     sectors.
                          StenoTran

                             3856

 1  18075                But they can only meet these
 2     commitments once launched and once made available to a
 3     critical mass of cable subscribers.
 4  18076                M. BRIÈRE:  Dans le contexte actuel
 5     de la distribution, tout débat portant sur l'accès
 6     doit, par définition, nous mener à une autre
 7     discussion, à savoir ce que le déploiement du numérique
 8     signifie pour la télédiffusion canadienne.  Bien que
 9     nous ayons fortement l'impression que la mise en oeuvre
10     des services numériques d'ici un an ou deux soit un but
11     illusoire, nous ne doutons pas qu'elle se fera bientôt
12     et qu'elle aura d'importantes répercussions sur le
13     système de la télédiffusion.
14  18077                De nouvelles règles seront sans doute
15     nécessaires pour gérer la transition et compléter
16     l'implantation de la distribution numérique.  Le
17     nouveau contexte exigera aussi un meilleur partenariat
18     entre les distributeurs et les services de télévision
19     spécialisée et payante.  Nous croyons en effet que les
20     câblodistributeurs n'ont aucune chance de réussir dans
21     le domaine du numérique sans l'apport de services de
22     programmation canadiens prospères.  De la même façon,
23     nous sommes d'avis que les canaux spécialisés canadiens
24     ne pourront se tailler une place dans le monde
25     numérique sans l'aide de distributeurs concurrentiels,
                          StenoTran

                             3857

 1     en particulier des câblodistributeurs.
 2  18078                Nous tenons donc aujourd'hui à
 3     promettre publiquement que nous collaborerons avec les
 4     exploitants des entreprises de câble et avec les autres
 5     distributeurs canadiens à la mise en oeuvre des
 6     services numériques et à leur réussite dans l'intérêt
 7     des distributeurs, des services de programmation et,
 8     plus important encore, dans l'intérêt des
 9     consommateurs.
10  18079                MR. McCABE:  We believe this hearing
11     also provides an opportunity for the Commission to
12     recognize, support, and build upon the important
13     synergies that have resulted from the diversification
14     of conventional broadcasters, independent producers,
15     and distributors into the specialty realm.  These
16     synergies contribute to the expansion of Canadian
17     programming availability; create a testing ground for
18     new programming concepts; provide additional windows
19     for the promotion of Canadian stars and Canadian
20     programming; maximize the windows for
21     independently-produced product, and assure access to
22     investment capital.
23  18080                In sum, the CAB Specialty Board
24     recommends that the Commission adopt the following
25     policy proposals:  First, establish national viewing
                          StenoTran

                             3858

 1     goals and encourage all elements of the system to
 2     contribute to meeting them, including specialty
 3     services and distributors; second, maintain the
 4     competitive licensing and case-by-case approach to
 5     setting programming obligations, rather than attempting
 6     to adopt a uniform approach to be applied across the
 7     board; third, expand the resources available for
 8     Canadian programming by seeking contribution from
 9     non-contributing U.S. and exempt services; fourth,
10     ensure that Canadian specialty services have the
11     opportunity to fill programming genres before
12     non-Canadian, non-contributing services are allowed to
13     occupy the turf; fifth, encourage a new partnership
14     between distributors and programmers for the transition
15     to digital and create the conditions under which such a
16     relationship will thrive; sixth, encourage and build
17     upon synergies within the system by creating conditions
18     which will permit Canadian specialty services owned by
19     producers, broadcasters or distributors to make a fair
20     and reasonable contribution to the system.
21  18081                We thank you for the opportunity to
22     present these comments.  We would be delighted to
23     respond to any of your questions.
24  18082                THE CHAIRPERSON:  Thank you, Mr.
25     McCabe and your colleagues.  Commissioner Cardozo.
                          StenoTran

                             3859

 1  18083                COMMISSIONER CARDOZO:  Thank you,
 2     Madam Chair.
 3  18084                Welcome back to those of you who have
 4     returned, and congratulations to you, Mr. Rubinstein. 
 5     I hope this means you will come back often and see us,
 6     and we will have many more of these meetings and,
 7     hopefully, you will decide at the end of today whether
 8     it is a pleasurable experience or not, but we will make
 9     it as much fun as we can.
10  18085                Let me start by saying, as
11     Commissioner Wilson had mentioned at the start of her
12     questioning with the previous panel, that the issues of
13     distribution environment are, of course, largely the
14     subject of the next hearing on the licensing framework. 
15     I note that you have noted that and that you are
16     putting these on the table to set the tone, so I will
17     largely leave it to that level for now.  If there are
18     issues you want to get into, you can touch on them
19     briefly, but largely we will stay away from the issue
20     of the distribution framework.
21  18086                One of the underlying challenges
22     facing the specialty industry that you have noted, and
23     I wanted to just read a paragraph here, you notice on
24     page iii of the Executive Summary at the top of the
25     page you say:
                          StenoTran

                             3860

 1                            "Specialty channels also face
 2                            unique challenges in securing
 3                            audiences.  As
 4                            highly-specialized niche
 5                            services, they focus on meeting
 6                            the viewing needs of a
 7                            particular audience, whose
 8                            attention can be fickle. 
 9                            Specialty and pay services
10                            already deal with a smaller
11                            audience market than
12                            conventional broadcasters..."
13  18087                So that is, I guess, the basis of the
14     challenges that you face, but I wonder if that is just
15     the challenges by definition.  You have chosen to get
16     into the specialty field which, by definition, means
17     niche marketing.
18  18088                Is that a statement of the obvious as
19     to how this industry is situated, or is there more to
20     it there?
21  18089                MR. McCABE:  If I may, before I begin
22     the answer to that, just respond to your point about
23     the distribution environment very briefly and to say
24     only that we have raised it here because, for specialty
25     services, distribution is the most important factor in
                          StenoTran

                             3861

 1     their ability to contribute.
 2  18090                So that in our mind it, the
 3     distribution environment and the decisions you make
 4     about it, and the ability we have to access it and what
 5     terms we are able to access it, and the contribution it
 6     makes and so on, are really essential, we think, to the
 7     matters that concern this particular hearing as well. 
 8     So, we recognize, and respect, your desire to hold
 9     detailed discussion of it to another time, but I did
10     want to record that.
11  18091                So your question is whether this is
12     merely a statement of the fact that we are dealing with
13     smaller audience.  Peter, I think that is essentially
14     what we have meant here.
15  18092                MR. MILLER:  I think that is correct. 
16     I would only add that, as some of the questioning this
17     morning alluded to, there are often comparisons made
18     between sectors.  We think it is important that when
19     you make these comparisons you recognize the
20     differences, the fact, for example, that specialty
21     receives 70 per cent of their revenues through
22     subscription, which has repercussions.  But we also
23     note, and perhaps we will get into later, that in
24     particular specialty are probably the leading edge in
25     the television universe when looking at new media and
                          StenoTran

                             3862

 1     the challenges and opportunities on the web.  So that
 2     is correctly characterized as a function of their
 3     nature, but it still has very significant public policy
 4     implications that we think need to be grappled with.
 5  18093                COMMISSIONER CARDOZO:  Okay.  I just
 6     want to clarify that this is a situation that has been
 7     the case since the beginning of specialities and it
 8     isn't something new that is unexpected.
 9  18094                MR. McCABE:  Well, as you know, the
10     specialty regime has evolved and the context initially
11     was one in which there was a regulatory recognition of
12     the fact that there would not in fact be -- there would
13     not in fact be foreign services that were competitive
14     with Canadian services that would enter the system;
15     second, even that services might be removed, but that
16     has now changed, obviously.  So there are -- the
17     challenges have evolved.
18  18095                COMMISSIONER CARDOZO:  Okay.  Can we
19     talk for a few minutes about the hours of Canadian
20     programming?  You note in your written material, and
21     you have made some reference to it today, that there
22     has been an increase in the hours of Canadian
23     programming.  On page 5 in your written submission you
24     have got a graph which shows a considerable increase in
25     the specialities in terms of the hours of Canadian
                          StenoTran

                             3863

 1     programming and somewhat of a reduction with private
 2     sector and the CBC.
 3  18096                I am wondering if you combine the
 4     specialty numbers with the conventional broadcasters,
 5     are we seeing somewhat of an increase in the amount of
 6     product, Canadian product, because it has gone down a
 7     little bit in the conventionals and gone up quite a bit
 8     in the specialities?
 9  18097                MR. McCABE:  Yes, the mix has
10     changed, but in terms of hours we have seen, I think,
11     more than somewhat but a substantial increase in
12     overall exhibition of Canadian programs, that is,
13     availability of Canadian programming to the public.
14  18098                COMMISSIONER CARDOZO:  Okay.  Let me
15     just flip -- I am sorry to be having you flip through
16     various pages, but if you can go to page 8 and your
17     graph following the 1.3.3, "Viewing of Canadian
18     Specialty and Pay Service", there is quite a preference
19     here, according to your figures, and I think these have
20     been discussed before, for Canadian viewing.  There is
21     quite a success story there.
22  18099                What is your sense about why there is
23     a success?  I am not questioning it.  I am not
24     demeaning it.  But why is there a success there?
25  18100                MR. McCABE:  Let me start and,
                          StenoTran

                             3864

 1     perhaps, Mark or Peter may want to add, but, first, you
 2     recall that at the beginning of the age of specialty
 3     services, the assumption was that we needed Canadian
 4     service -- American services to drive the penetration
 5     of Canadian services.  I think what happened was
 6     specialty services, as they grew in Canada, began to
 7     develop in a particular way that met the needs and
 8     interests of Canadians.  So you saw a MuchMusic and a
 9     TSN, to just take a couple of examples, who do it
10     better than any U.S. counterpart.
11  18101                I think that, finally, it has been
12     the ability of specialty services, despite the fact of
13     a continued flow of U.S. services into the system that
14     had been authorized into the system, to in fact find
15     their way to a Canadian audience using the best of what
16     is available when they are not sort of cut off at the
17     pass by a foreign service entering, the best program
18     that is available in the world and marrying it to the
19     Canadian presence that Canadians want.
20  18102                I think, Mark, that is probably --
21  18103                MR. RUBINSTEIN:  I think part of the
22     brilliance of the system is that the Commission has
23     encouraged, since 1984 on, the development and
24     expansion of Canadian specialty services in areas that
25     couldn't be as well served by the rest of the system,
                          StenoTran

                             3865

 1     whether that was in music, or sports, or children's;
 2     and so the wisdom of the Commission's licensing pattern
 3     has been to focus on areas where we know there is going
 4     to be an interest, even though, you know, individual
 5     services may garner less than 1 per cent share to that
 6     particular service as a group, we are now standing at
 7     35-plus Canadian specialty services has obviously had a
 8     tremendous impact.
 9  18104                I think also in terms of the quality
10     of services, I think there was also wisdom in the
11     Commission licensing multiple titles to existing
12     specialty operators because it is a craft that is
13     difficult to learn and when you are -- when you have a
14     synergy of, for example, the Netstar group, which
15     operate more than one title, the CHUM group, now
16     Atlantis group, they are able to leverage off of their
17     experiences.  I think that shows up on the screen
18     primarily in their ability to really promote, produce
19     and acquire the best possible Canadian programming in
20     their genre.
21  18105                I think it is a combination of at
22     least two of those elements.
23                                                        1135
24  18106                COMMISSIONER CARDOZO:  So, if we
25     take, Mr. McCabe, the point about viewership that you
                          StenoTran

                             3866

 1     have made today and that you made on the first day of
 2     the hearing, what can we do in the case of specialties
 3     which have already a fairly good successful track
 4     record to increase the viewing of Canadian programming
 5     on the specialties?
 6  18107                MR. McCABE:  I think, as you point
 7     out, with specialities the track record has been quite
 8     exceptional, but I think what you can do, again trying
 9     not to range too far into the area you don't want to
10     range into of the distribution system -- obviously,
11     sitting before you here today, the first thing you
12     could usefully do is make sure that as of September
13     1st, 1999 the remaining services that have been
14     licensed are in fact carried.  It will, indeed, put
15     more programming of high quality, as Mark suggests,
16     before Canadians.
17  18108                Second, I think the distribution
18     regime that we will talk about in the next hearing
19     will --
20  18109                COMMISSIONER CARDOZO:  But let's look
21     at the specialities that are already launched so you
22     are not dealing with the issue of whether or not they
23     get launched or licensed.
24  18110                MR. McCABE:  In that respect, I think
25     you have wisely provided on a case-by-case basis a
                          StenoTran

                             3867

 1     system of increasing the revenue flow to Canadian
 2     programming that goes up, essentially, automatically as
 3     revenues go up.  If you can again continue to provide
 4     the distribution environment where these services can
 5     succeed and do some of the other things we have
 6     suggested in here, such as contribution from other non-
 7     contributing areas and so on, I think we can see again
 8     a growth in the flow of dollars to Canadian programming
 9     and I think that will translate into quality.
10  18111                COMMISSIONER CARDOZO:  And is that
11     translated into viewers?
12  18112                MR. McCABE:  Yes.
13  18113                MR. RUBINSTEIN:  What I wanted to
14     add, Commissioner, was that if the question is, "How
15     can specialty services do better to meet a viewing
16     goal", the first thing is distribution, distribution,
17     distribution.  It's one word.  Since the revenues of
18     the services are tied to subscriber penetration and
19     since most services have a percentage of revenue
20     formula attached as a condition of licence, every
21     dollar more that they are able to generate, a
22     significant percentage goes back into the Canadian 
23     programming fact.  So, access is the fundamental way in
24     which existing services can do better.
25  18114                Going back to what the Act mandates,
                          StenoTran

                             3868

 1     which is that we are supposed to give priority carriage
 2     to licensed Canadian services, if you examine the
 3     current landscape, I think the checkerboard
 4     distribution that we have for services falls short of
 5     that objective and that requirement.  Secondly,
 6     licensing new services will continue to make available
 7     more and better Canadian programming on additional
 8     specialty channels.
 9  18115                COMMISSIONER CARDOZO:  Let me try to
10     get back to this hearing.  I see the points you are
11     making, I recognize them.  Let me just ask you about
12     the viewing numbers then.
13  18116                You have talked about the viewing
14     numbers in specialities is going up, the viewing
15     numbers in the conventional system has been relatively
16     stable over a number of years, as you mentioned when
17     you appeared at the beginning of the hearing, Mr.
18     McCabe.  Putting the two together, are we seeing
19     intuitively it means Canadians are watching more
20     Canadian programming when you combine the conventionals
21     and the specialities?
22  18117                MR. McCABE:  When I addressed this
23     earlier, we talked about a change in the mix talking
24     about the availability of hours of programming to
25     Canadians, but on the viewing question, again the mix
                          StenoTran

                             3869

 1     has changed.  But, as we have seen earlier, the viewing
 2     to Canadian has remained relatively stable over a long
 3     period of time.
 4  18118                COMMISSIONER CARDOZO:  In specialties
 5     as well?
 6  18119                MR. McCABE:  In the system.  The mix
 7     has changed and, indeed, as new specialty services have
 8     been added and as they have succeeded in their
 9     individual niches, yes, their contribution to the
10     viewing levels to Canadian have increased.
11  18120                MR. MILLER:  Commissioner Cardozo, if
12     I could add to this, one of the unfortunate
13     consequences of the current regime and the current one-
14     to-one linkage rule is that as successful as we have
15     been with Canadian specialty services, it has come at a
16     cost and the cost has been more U.S. services in the
17     system.  So, rather than repatriating viewing from U.S.
18     services, unfortunately, we have allowed that shift to
19     go from U.S. conventional to U.S. specialty.
20  18121                So, that's why we haven't got the
21     overall viewing numbers going up in a positive
22     direction and that's also why the CAB suggested that
23     the Commission set as a goal viewing to Canadian
24     services, because the only way you are going to drive
25     up Canadian programming is you get more Canadian
                          StenoTran

                             3870

 1     services and more viewing to those services.
 2  18122                COMMISSIONER CARDOZO:  On financial
 3     issues, I wonder if you have seen Appendix A from the
 4     SPTV submission where they listed the dollar amounts
 5     that various specialties had to Canadian programming. 
 6     I have a couple of extra copies, if you need them.  Do
 7     you have any comments on that?
 8  18123                MR. McCABE:  Which page are you
 9     looking at?
10  18124                COMMISSIONER CARDOZO:  Sorry, it's
11     Appendix A and it's the first page entitled "Canadian
12     Specialty and Pay Services, Canadian Programming
13     Licence Conditions".
14  18125                MR. MILLER:  If I can start,
15     Commissioner Cardozo, I think what those numbers tell
16     us is two things:  First of all, that the competitive
17     licensing and bidding process has allowed the
18     Commission to maximize the contribution from specialty
19     and pay services in whatever genres they serve because,
20     as has been alluded to earlier, the contribution may,
21     on average, be close to 40 per cent, but it varies
22     tremendously from, I believe, a low of 25 and lower up
23     to a high of virtually 100 per cent of program
24     expenditures or 50, 60 per cent of total revenues.
25  18126                The second thing it shows is that
                          StenoTran

                             3871

 1     direct comparisons on averages is somewhat unhelpful
 2     because again if you look at the average of pay
 3     services, the average seems to be roughly around 20 per
 4     cent.  So, I suppose if you were to compare averages,
 5     you could say that pay services aren't contributing
 6     enough, but that would be again a false argument
 7     because it is a different type of service that have
 8     higher distribution costs and different programming
 9     arrangements that force them to contribute in different
10     ways.
11  18127                So, to us this chart is very useful
12     just to demonstrate, as we pointed out, the genius of
13     the Commission's licensing process that, through a
14     competitive bid, allows the Commission to select those
15     services that contribute the most.
16  18128                MR. RUBINSTEIN:  I was also going to
17     add that, number one, I think our first reaction is we
18     take tremendous pride in the numbers since we all
19     contribute to them.  All of our members operate many of
20     these services that have secured such really remarkable
21     achievements.
22  18129                But dovetailing on what Peter was
23     saying, if the question is, "Does this mean that, for
24     example, the Commission should move to a percentage of
25     revenue model for the entire industry", vis-à-vis
                          StenoTran

                             3872

 1     conventional broadcasting, that's not a new thing.  You
 2     already offer that option, so there is nothing new in
 3     that proposal.
 4  18130                It's true you give other options to
 5     conventional licensees for good reasons, but we don't
 6     take from this that a percentage of revenue formula is
 7     a new proposal to move the system further ahead.  It's
 8     a proposal which has already been adopted by the
 9     Commission for both specialty and conventional
10     licensees.
11  18131                COMMISSIONER CARDOZO:  But you say it
12     works?
13  18132                MR. RUBINSTEIN:  It absolutely works
14     in the case of specialties, yes.
15  18133                COMMISSIONER CARDOZO:  Can I ask,
16     while on the financial question, about access to
17     production funds by specialty broadcasters?  What are
18     your views on that?
19  18134                MR. McCABE:  Our view, which we have
20     expressed in another appearance before you, extends to
21     specialty services as well.  There is no doubt that at
22     this stage in the development of the Canadian
23     television cum production system we are at a bit of an
24     impasse in the sense that there are severe limits to
25     the funding that is available in the system.  One of
                          StenoTran

                             3873

 1     the ways that we in Canada can bring new money to the
 2     system is to put broadcasters -- and when I say
 3     "broadcasters", I do not just mean conventional
 4     broadcasters, I mean conventional, specialty, pay -- in
 5     a position to be producers and distributors, to be in a
 6     position to invest more money in programming because
 7     there is some potential for return.
 8  18135                So, I think that it would be
 9     shortsighted to take this proposal which is meant to,
10     in effect, draw more money into the system, expand the
11     capacity of the Canadian system, to produce high-
12     quality programming and to say, "It should only be
13     producers or it should only be broadcasters and exclude
14     specialty services."  So, we most definitely do include
15     specialty services in that respect.
16  18136                COMMISSIONER CARDOZO:  Would you see
17     any proportion of the fund being divided up or should
18     it all be open to equal access to producers and
19     broadcasters?
20  18137                MR. MILLER:  I think one of the
21     useful discussions you have had through the course of
22     the hearing is what are adequate safeguards and I think
23     many of the concerns that have been raised by parties
24     can be dealt with through adequate safeguards.  For
25     example, on the specialty side at present specialities
                          StenoTran

                             3874

 1     on average in the previous year drew about 20 per cent
 2     of the funds on both the licence fee and equity side of
 3     the Canadian Television Fund.
 4  18138                One possible safeguard to ensure that
 5     specialities don't lose access would be to set some
 6     minimum envelope or some envelope for them.  These are
 7     the kinds of things that we are certainly very open to
 8     and I have taken note of the discussions that have been
 9     held here to allow us to frame them.
10  18139                COMMISSIONER CARDOZO:  One of the
11     prime arguments made by producers is that there is --
12     there is a couple of arguments.  One is the gatekeeper
13     argument, that the broadcaster shouldn't be the
14     gatekeeper, that it should be the producer who tells
15     the story, and that producers, especially the ones that
16     aren't too, too big, have more flexibility, ability to
17     innovative dynamism, stuff like that that when you are
18     part of a bigger corporation you can't do all that sort
19     of stuff.  Do you buy any of that?
20  18140                MR. McCABE:  If I may just start --
21     and Peter and Mark may pick it up -- we are producers,
22     too.  If you take a look at the expenditure on Canadian
23     programming, $145 or $146 million are spent, if you
24     will, in-house with the specialty services in fact
25     producing programming that Canadians find very
                          StenoTran

                             3875

 1     attractive, $110 million or so in fact goes to
 2     independent outside producers.  So, it isn't, I think,
 3     a question of some sort of level of creativity kind of
 4     resting in a group of independent producers and none in
 5     the broadcasters.  I think that would be a
 6     misrepresentation of the situation.
 7  18141                I think also when you were talking to
 8     the earlier panel, Commissioner Wilson picked a
 9     paragraph in which they talked about the contribution
10     that, in effect, broadcasters could make to the
11     creativity of the programming.  I think Trina McQueen
12     and others dealt with that.  I think that producers who
13     are independent of broadcasters need the broadcaster in
14     the equation finally if the programming is going to
15     suit the audience of the broadcaster, if it's going to
16     be maximized for performance on the air.
17  18142                So, we don't see on that side any
18     great contradiction or any great need to, in effect,
19     protect a pool of creativity over on one side on the
20     basis that there is none on the other.  There is
21     creativity on both sides and both ought to be utilized.
22  18143                The first point you raised,
23     obviously, was the gatekeeper question and, as Peter
24     had said -- he may want to add to it -- our view is
25     that there should be safeguards and that these should
                          StenoTran

                             3876

 1     be negotiated going forward with producers.
 2  18144                MR. MILLER:  Just to take it in
 3     context, we tend to use these terms and they all have
 4     loaded connotations.  Some people say gatekeeper rather
 5     than decision-maker.  We say synergies and others say
 6     vertical integration and they have all these different
 7     connotations.  First of all, to start with, the
 8     broadcaster is always ultimately the person that makes
 9     the decision as to what show goes on the air.  So, of
10     course, the broadcaster has to make that decision.
11  18145                The thing that's different now and
12     allows us, I think, to advance public policy is we are
13     no longer talking about four or five channels, we are
14     no longer talking about 10, 15 channels, we are talking
15     about on the order of 40 to 50 Canadian channels owned
16     by at least 10 major groups.  So, you have so many more
17     options in terms of the number of broadcasters that air
18     programming that you can strike a new balance with
19     appropriate safeguards so that smaller producers and
20     regional producers still have the opportunity to get
21     their works aired.
22  18146                But the other thing that I think we
23     have to remember is the tremendous advantage of being
24     an independent producer.  Your infrastructure costs are
25     lower, you are not tied to the same union agreements
                          StenoTran

                             3877

 1     that broadcasters have, and as a specialty service
 2     independent producers offer a tremendous advantage
 3     because rather than having to build infrastructure, you
 4     can purchase directly from someone that has either
 5     infrastructure or can make it available the times they
 6     need it.
 7  18147                So, there is always going to be a
 8     role and a strong role for independent producers even
 9     if there weren't safeguards, but we are not even
10     proposing that.  We are proposing safeguards and we
11     think that's the way to ensure that everybody wins out
12     of a more broad access to these kinds of initiatives,
13     be it distribution or production funding.
14  18148                COMMISSIONER CARDOZO:  Are you
15     hinting in what you were saying, Mr. McCabe, and what
16     Ms McQueen was saying earlier that the broadcaster
17     knows the audience better than the producer does?  The
18     producer is an artist and you are going to deliver the
19     goods.  Is that what you were getting at?
20  18149                MR. McCABE:  I hope I was doing more
21     than hinting.  Again Peter reinforced it as well.  I
22     think that is the point, that the skilled programmers
23     who are employed by broadcasters are people who are
24     making that judgment day in, day out about what the
25     audiences want.  How do we present programming to
                          StenoTran

                             3878

 1     audiences that will draw them to us so that we can have
 2     subscribers, we have advertising revenue and so on? 
 3     So, that is an essential part of the judgment that is
 4     missing if the system is conceived of as one in which a
 5     group should make some programming and we have to take
 6     it because that's all there is to take and it's our job
 7     to put it on.
 8  18150                I think we really have to -- yes,
 9     that may have been a view and it remains a view in some
10     quarters, but I think that as we head into this much
11     more competitive world, we really do have to find the
12     kind of marriage between the people who make the
13     decision about what goes on the air and the people who
14     produce.  That may perhaps most closely be found, that
15     marriage, in the ability to be partners in production
16     and distribution.
17  18151                COMMISSIONER CARDOZO:  The next three
18     issues I want to cover deal with various aspects of
19     diversity.  The first is on diversity in programming;
20     second, regional diversity; and third is cultural
21     diversity.  Let me start with diversity in programming
22     and just read back one of your paragraphs.  I won't
23     tell you what page it is on so you don't have to
24     shuffle around and look for it or you could still try
25     and see if you can find it.
                          StenoTran

                             3879

 1                            "The CRTC must continue to
 2                            ensure that Canadian specialty
 3                            services are able to offer
 4                            distinctive programming in well-
 5                            defined niches, that is
 6                            complementary to the programming
 7                            offered by other services..."
 8  18152                It's on page 20 if you want to find
 9     the content in which you have mentioned it.
10  18153                Without getting into issues of
11     licensing here, what are you saying we should do in
12     order to continue to ensure that there is distinctive
13     programming?
14  18154                MR. MILLER:  Let me start and perhaps
15     we can get into other areas of your questions.
16  18155                First of all, underlying this part of
17     our submission is the notion that the Commission has to
18     ensure that Canadian services have a chance to launch. 
19     That means ensuring that niches are not otherwise
20     occupied by foreign services.  So, when you have a
21     circumstance, as we do today, where the golf channel or
22     BET are available in Canada directly from the U.S. with
23     no contribution being made, that makes it very
24     difficult for Canadian services to launch in those
25     areas and, therefore, very difficult to provide
                          StenoTran

                             3880

 1     diversity on a Canadian basis.
 2                                                        1155
 3  18156                Obviously it can be argued that PET
 4     provides diversity in the system because it offers a
 5     channel that may be attractive in particular to black
 6     Canadians, but it would be so much better if there was
 7     a Canadian black entertainment television channel, and
 8     obviously it's impossible for that to be launched if
 9     the niche is already occupied.
10  18157                COMMISSIONER CARDOZO:  Okay, but once
11     you have got the current system we have, and leaving
12     aside the Canadian-American issue, if you just take the
13     Canadian services that are licensed, is it important
14     for them to maintain a distinctiveness from each other
15     and should we be concerned about that?
16  18158                MR. McCABE:  Mark may want to answer
17     as someone who in fact operates a number of channels,
18     but I think it is in the best interests of all of the
19     players that these niches be respected in order that
20     they can continue to, in effect, programmed to an
21     audience that can provide the revenue that in fact
22     feeds the system.
23  18159                MR. RUBINSTEIN:  I think the system
24     we have today, by default to a great extent, already
25     ensures that.  Obviously, the real success, both
                          StenoTran

                             3881

 1     programatically and financially, for so many of the
 2     existing Canadian specialty services is focusing on a
 3     genre that they have built up a loyal following to.  It
 4     would be a bit strange, even if they could do so under
 5     their licence, to have a children's service all of a
 6     sudden try and migrate into sports programming or adult
 7     dramatic programming.
 8  18160                So the licensing environment already
 9     ensures that.  Without talking about future licensing
10     decisions, it's certainly fair to say that, as the
11     Commission goes through this process and may come to
12     conclusions about areas of Canadian programming which
13     need greater support, one of the mechanisms you can do
14     is to put a priority on those specialty services which
15     target towards that demand or that under-served area. 
16     And that's something the Commission has done
17     historically.  Before 1997, we had no specialized
18     children's or youth television services.  Now I think
19     most people would agree we have a pretty wide range of
20     quality and quantity of children's programming.
21  18161                If, for example, there was a view
22     that, for example, in the area of feature film we need
23     to have more diversity and more availability for
24     Canadian feature films in our system, is not one of the
25     ways that we can do that, without making existing
                          StenoTran

                             3882

 1     services change their mandate, is try to put a priority
 2     on new licences for services that want to fill that
 3     desperate gap in the system?
 4  18162                COMMISSIONER CARDOZO:  Is there a
 5     system in process at the moment whereby, when one
 6     Canadian specialty appears to be encroaching on
 7     somebody else's turf, is there a mechanism to talk to
 8     each other or to do something about it?
 9  18163                MR. MILLER:  First of all, we talk to
10     each other regularly.  Obviously, the Commission is the
11     ultimate arbiter as to whether a service is meeting its
12     conditions of licence and therefore going to areas that
13     are inappropriate, but certainly, at first instance --
14     and this did, I believe, happen in the case of the
15     Newsworld issue of last year -- that there is contact
16     at the service level first.
17  18164                COMMISSIONER CARDOZO:  Let me move to
18     local programming, the issue of regional diversity.  It
19     may seem like an unusual question to ask, but I think
20     it is an important one.  Let me just lay out what I
21     think are shaping up as some of the issues around this
22     question.
23  18165                We certainly sensed a growing concern
24     that, on the one hand, broadcasters have reduced local
25     programming over the years.  We talked about that when
                          StenoTran

                             3883

 1     you appeared earlier and you suggested that a large
 2     part of it was because broadcasters have been concerned
 3     with meeting the requirements of Canadian programming
 4     that the Commission has imposed.
 5  18166                The other area where people have been
 6     concerned about is in the community channel, and people
 7     have suggested that since we made that not an
 8     obligatory service that the community channel service
 9     has dropped considerably over the past year.  But I
10     think it's a continuing issue and it likely will be for
11     the next few years.
12  18167                The writer Michael Ignatief has
13     talked about the narcissism of minor difference where
14     the more we become globalized the more we become
15     concerned about our own communities or neighbourhoods. 
16     And he has talked about that more in terms of country
17     to country, or it can be applied to the whole debate
18     about Canadian content -- Canadian versus American. 
19     But it applies to communities, one community against
20     the other -- not against, but from another.
21  18168                We have heard about two types of
22     things; one is people wanting to see their local areas,
23     issues about their own communities on their own
24     televisions and, to a lesser extent, people wanting to
25     see local stories from other parts of the country,
                          StenoTran

                             3884

 1     things that are not necessarily national news but
 2     something local which may have implications for them
 3     and their communities.
 4  18169                In some senses, one might say that
 5     national based, Canada-wide based specialties are the
 6     antithesis of local programming.  You do programming,
 7     except for City Post 24, for example, which is a local
 8     specialty, you are doing national programming for the
 9     whole country and therefore you do not have room or
10     ability for local programming.
11  18170                What is your sense of how specialties
12     fit into the issue of local programming?
13  18171                May I first suggest that I think you
14     quite properly indicate that locally is one kind of
15     community, if you will, but there are other kinds of
16     communities and that specialty services, in effect,
17     probably have as their primary role speaking to and
18     helping form those kinds of communities which are
19     transnational, in effect, in which Canadians have an
20     interest across the country.  And I think that's a
21     legitimate kind of community to service and to
22     recognize as an important part of the system that ought
23     to be addressed.
24  18172                The local question is one that, as
25     you can imagine, specialty broadcasters have not
                          StenoTran

                             3885

 1     specifically addressed except perhaps in a couple of
 2     ways.  One of them is the business of telling stories
 3     across this whole community so that one local community
 4     hears the stories of another.
 5  18173                But secondly, you have in some
 6     instances, for instance with CTV Sports, you have in
 7     effect looked at that on a regional basis.  You have
 8     had before you regional applications and have indeed
 9     approved such applications.
10  18174                Perhaps Nark would want to add to
11     that.
12  18175                MR. RUBINSTEIN:  Commissioner
13     Cardozo, I think one of the interesting things -- I'm
14     now speaking from the Chum experience -- is what's
15     interesting is the number of local programs produced by
16     one of our conventional services that airs not only on
17     our national specialty services but in fact is exported
18     around the world.
19  18176                Take an example like Movie Television
20     which is about the promotion of information and
21     entertainment about the entertainment industry; broad
22     coverage of the movie making industry, the television
23     industry and others.  That show is a local program
24     produced by Citytv, has aired consistently on a
25     national basis on Bravo and is sold to over 100
                          StenoTran

                             3886

 1     countries around the world providing invaluable
 2     exposure for our industries.
 3  18177                So in fact, although the mandate of
 4     Bravo is not to provide local programming, we have the
 5     ability to produce something that's both local to the
 6     greater Toronto area, which is Citytv's coverage area,
 7     but has found a tremendous audience both nationally and
 8     internationally.
 9  18178                So I think that's not unimportant
10     because it shows a synergy and an integration between
11     what some people would like to see as separate segments
12     of our industry, which really is not true any more.  It
13     may have been true in the seventies and it may have
14     been an easier world then when you had conventional and
15     specialty and production.  The integration of our
16     industry and most industries around the world now shows
17     that those are not negatives when they merge; they are
18     positives, and being able to service a local need
19     through a national specialty service is a real
20     accomplishment for our system.
21  18179                MR. McCABE:  One of the local
22     problems that I find here in Ottawa is that, despite
23     the fact that Much More Music has been successfully
24     launched, we cannot get it here.
25  18180                COMMISSIONER CARDOZO:  Next hearing.
                          StenoTran

                             3887

 1  18181                Can I ask then, some of the
 2     suggestions that have been put forward about local
 3     programming is that we place a requirement on
 4     broadcasters to show a certain amount of local
 5     programming.  I know you do not like requirements of
 6     any kind but, be that as it may, you would see that as
 7     a workable solution?
 8  18182                MR. MILLER:  Commissioner Cardozo, if
 9     you can permit me, I think you know by now I have never
10     had a question I have been prepared to answer directly,
11     so I will go through a bit of a flow here.
12  18183                First of all, I think Canadians are
13     generally extraordinary well served by local media.  I
14     cannot think of a time in history where people have
15     greater access to information, news, programming about
16     their communities, about their local environment.  It
17     is phenomenal.  Whether it be through local radio,
18     through local television, through the community
19     channel, through the newspapers, through the emerging
20     sites on the world wide web, I think that ability to
21     find out information and feel a part of your community
22     is stronger today than it has ever been, but it has
23     shifted, and in particular I think what people have
24     expressed some concerns about is how local broadcasters
25     have started to focus more on local news and less on
                          StenoTran

                             3888

 1     local oriented programming; how the community channel
 2     has looked more broadly at serving its regions.  And I
 3     guess with that change comes some concerns.  But you do
 4     have opportunities to fill in.
 5  18184                We mentioned, obviously, already the
 6     issue of regionalized specialty services.  That is a
 7     concept that's working in Toronto and you have
 8     applications before you in other markets around the
 9     country -- at least five other markets -- for similar
10     type applications.
11  18185                The weather channel and MétéoMédia is
12     a national service that is highly localized.  Through
13     use of new technology that Pelmorex has pioneered, they
14     have created a national service that very much reflects
15     local needs.
16  18186                So the mix has changed but it is
17     being met in different ways.  So the final issue then
18     becomes what is the best regulatory environment to
19     ensure local.  We strongly vote in favour of the
20     current approach, which is you have competitive
21     licensing procedures, you allow entrepreneurs and
22     visionaries to come forward and fill gaps they see in
23     their communities and in centres across the country. 
24     It is then your decision -- and it's often a hard
25     decision -- to make choices, and sometimes you have to
                          StenoTran

                             3889

 1     make a choice between a more local oriented service or
 2     a more national oriented service.  But you are best
 3     equipped, when you face the applications that come
 4     before you in conventional hearings or in specialty
 5     hearings, to make those determinations, and I think at
 6     the end of the day, while many people would feel some
 7     sense of assurance if there was a regulated
 8     requirement, that would not result in better local
 9     programming; it would result in people doing the same
10     kind of thing to meet a regulatory requirement.
11  18187                MR. McCABE:  If I may just hitchhike
12     on that with one thought; despite impressions that have
13     been given here to the contrary, if you take a look at
14     the figures that we filed on another occasion, in fact
15     the expenditure by private broadcasters on local
16     programming has gone up substantially over the past
17     five years and, as Peter said, the mix has changed and
18     there are a whole range of other participants in the
19     business of local, but that has remained, I think, an
20     encouraging part of the sort of strength and support
21     for local programming.
22  18188                MS BELL:  Commissioner Cardozo, there
23     is something I would like to add.  When the Commission,
24     in 1991, reviewed its policy on local programming, I
25     think that it recognized that the system was evolving. 
                          StenoTran

                             3890

 1     I think it recognized that it had it give some
 2     flexibility to broadcasters in order to meet those
 3     needs and that it would in fact, at the time of
 4     renewals, look at the contribution that local
 5     broadcasters were making in terms of fulfilling the
 6     needs of their audience.
 7  18189                I think that that's worked and I
 8     think we are advocating that we should continue with
 9     that approach rather than go back to the old mechanism
10     pre-1991.
11  18190                COMMISSIONER CARDOZO:  Okay, but the
12     problem still remains for us, that we have to consider,
13     is that you are saying the current system works.  A
14     number of other people have come forward and said the
15     current system doesn't work, so the question is do we
16     give it time, as I think you are suggesting --
17  18191                MS BELL:  What I'm saying is that you
18     have the tool to deal with the problems where they
19     exist when licensees come up for renewal or when you
20     are looking at new licensing.
21  18192                MR. RUBINSTEIN:  I was going to add,
22     Commissioner Cardozo, that in response to some of those
23     concerns, number one is we don't want coming out of
24     this hearing a change to the system that exacerbates
25     the problem.  If we want to have the existing system
                          StenoTran

                             3891

 1     looking at the local conventional side, those who want
 2     to continue to specialize and put their greater
 3     emphasis on local programming must be permitted to do
 4     so.  To shoe horn them into some other area which moves
 5     away from local obviously is not a positive thing.
 6  18193                Secondly, quite apart from mandated
 7     local programming obligations for specialty, it's well
 8     within the resources of existing licence specialty
 9     services to do more regional programming.
10  18194                Again, drawing upon our own
11     experience in the case of MuchMusic, we operate
12     regional field offices in both the Maritimes and
13     British Columbia, known as MuchEast and MuchWest.  They
14     produce segments every week showcasing musical acts and
15     information from their respective territories.  It's
16     fed on a national chain, so you can be in Winnipeg and
17     you may be quite interested about what's going on with
18     Sarah McLachlin in Vancouver or Sloan in Halifax.
19  18195                So it's not beyond the capability of
20     those who choose to do so to move into it, and your
21     system provides the flexibility for that without any
22     additional regulation.
23  18196                COMMISSIONER CARDOZO:  So you are
24     saying we have got-- just to finish up on this topic --
25     that you have got the weather network and SportsNet
                          StenoTran

                             3892

 1     which are mandated as regional, or at least have to
 2     have a regional aspect to their programming; you've got
 3     Bravo and MuchMusic through various ways, whether it's
 4     MuchEast and MuchWest or Bravo picking up from other
 5     networks.  That's one way in which you get some local
 6     on.
 7  18197                So I guess you are saying if we were
 8     to look at any kind of requirements, that we should
 9     leave you out of the picture, out of that kind of
10     requirement and leave you to do your thing.
11  18198                MR. McCABE:  In terms of
12     requirements, you are suggesting, but I think that what
13     we would urge is what Peter has suggested, that first
14     of all you look at the system in its entirety and not
15     just assume that local can be delivered in only one
16     way.  And you have named off some of the pieces that
17     are useful, and Peter mentioned some of the others, in
18     looking at that system.
19  18199                And then I do think that, again, we
20     strongly feel that in the marketplace it is best to let
21     those services, as Mark said, that are expert in this,
22     that want to find their audiences in that area, in
23     effect to serve those marketplaces and not to drive
24     them out of the local area or indeed others into it.
25  18200                M. BRIÈRE:  Si vous le permettez,
                          StenoTran

                             3893

 1     j'aimerais faire un commentaire additionnel sur ce qui
 2     vient d'être dit.
 3  18201                Je pense qu'il est intéressant --  je
 4     vais parler de l'expérience du Québec en particulier,
 5     le marché francophone -- de noter que la venue des
 6     canaux spécialisés a accru, à mon sens, la
 7     programmation dite locale.  Je regarde dans le domaine
 8     de l'information, par exemple, je regarde dans le
 9     domaine du sport, de la musique, je regarde dans le
10     domaine de la santé entre autres, il y a des débats, il
11     y a des discussions qui ne se faisaient pas avant sur
12     les chaînes généralistes qui se font maintenant en
13     télévision spécialisée.  Ça s'ajoute à ce qu'on a dit
14     tout à l'heure, la radio, les journaux et tout ça.
15  18202                Je pense que, en tout cas dans le
16     marché que je représente, il y a eu là un accroissement
17     du volume de sujets locaux, et je pense que la
18     télévision spécialisée a permis ça également.  Je pense
19     que c'est important de le mentionner.
20  18203                CONSEILLER CARDOZO:  Merci beaucoup.
21  18204                Let me move to the issue of cultural
22     diversity and quickly go through some of the things we
23     have been hearing over these last two or three weeks.
24  18205                The Canadian Television Fund said
25     that the issue of whether there should be more or any
                          StenoTran

                             3894

 1     cultural diversity portrayed in their program was not
 2     something that was in their purview, that their role
 3     was to provide the money, and I still didn't quite
 4     understand their answer that we would have funds that
 5     get shelled out without any kinds of requirements or
 6     even prioritization.
 7                                                        1215
 8  18206                Of course, we have had various
 9     community groups as well as others talking about the
10     lack of diversity, as one person put it, the lack of
11     reflection of Canada on our screens.
12  18207                The Canadian Media Guild has gotten
13     into the area of saying, "Well, we want to deal with
14     quality, not quantity", which is sort of a tired old
15     argument of saying if you can hire minorities, somehow
16     you obviously have to hire less qualified people, which
17     reminds me of the criticisms that we made of Bertha
18     Wilson when she was appointed to the Supreme Court;
19     people said, "There go the standards", that she wasn't
20     qualified for the bench.  It turned out at the end of
21     her time that she was one of the most hard working and
22     brilliant judges of her time.
23  18208                People say it is hard to identify
24     minorities who are going to make the cut; yet, I think
25     of where the funds come from.  They come from
                          StenoTran

                             3895

 1     taxpayers, they come from cable subscribers, and on
 2     both counts, Revenue Canada and the cable companies
 3     have no trouble identifying minorities and identifying
 4     everybody to collect the money, but when it comes out
 5     on the other end in terms of reflecting people on the
 6     screen, some people get left out.
 7  18209                The Canadian Diversity Network had an
 8     interesting observation about some of the programming
 9     from Britain, where they said:
10                            "It is safe to say that
11                            Canadians who watch British
12                            dramas and comedies on TVO and
13                            PBS are likely to see more Asian
14                            and Black actors in major roles
15                            than they ever will watching CBC
16                            or Canada's private network."
17  18210                So, it seems like Britain is more
18     comfortable with this issue.
19  18211                The Race Relations Centre from
20     Montreal had referred to an interesting study where
21     they found that in advertising the executives were much
22     less willing to portray diversity, but polls show that
23     the average buyer out there had no problem with showing
24     diversity in advertising.  So, there was this
25     gatekeeper thing where the advertisers felt there was a
                          StenoTran

                             3896

 1     problem and the public doesn't.
 2  18212                Epitome Productions said that they
 3     wouldn't think of putting together a program today in
 4     Canada, in Toronto, that did not reflect the diversity
 5     and they suggested that the only area they found
 6     reluctance is in their advertising at the international
 7     level, that the advertising agencies who advertise for
 8     them internationally tend to promote their shows
 9     without the non-white characters in their promotion. 
10     If you look at some of the local programming -- and I
11     have just been watching the last couple of weeks -- if
12     you look at the characters in the ads in the TV Guide,
13     for example, you don't get a clue that there are non-
14     white characters in those programs as well.
15  18213                So, I come to the issue of viewing. 
16     If you don't say to all the viewers out there, "There
17     is something here that might interest you", you are
18     losing your viewers.  You are somehow thinking that you
19     have to go for the lowest common denominator and
20     somehow if you have minorities you might detract or
21     something like that.  I don't know what the issue is
22     there.  So, it seems to me there is a good business
23     argument that may not be met.
24  18214                Let me ask you for your help to
25     understand this.  Do you think (a) there is an issue
                          StenoTran

                             3897

 1     here that we could be or should be reflecting diversity
 2     more and, as some have suggested, such as the Canadian
 3     Television Fund, the ball is really in your court?  As
 4     broadcasters, you commission or accept certain things
 5     to be put on the screen.  Do you have a role there that
 6     others don't?
 7  18215                MR. McCABE:  If I may start, I will
 8     hand then to Tandy Yull and to others.  We have a
 9     responsibility and I would suggest that responsibility
10     starts with the viewer and with the marketplace.  We
11     have an interest, an intrinsic business interest, in
12     reflecting our audiences and my experience with
13     broadcasters across the country is that there is a high
14     level of recognition of that that our audiences are
15     changing, that in fact the people we are playing to in
16     Toronto and Vancouver, et cetera, are not the same
17     people we were playing to 10 and 15 years ago.
18  18216                If one ignores that whole audience,
19     one is ignoring a huge chunk of not only audience, but
20     of potential revenue.  So, I think that you will see as
21     you look, in particular, in the major centres where the
22     impact of cultural change is most evident and most
23     clearly seen, you will find broadcasters who do,
24     indeed, recognize and reflect that reality of their
25     marketplace.  In other areas of the country where there
                          StenoTran

                             3898

 1     is perhaps less clear reflection, this consciousness
 2     may not be as great, but I believe it is one that is
 3     fairly widespread in the industry as such.
 4  18217                Tandy?
 5  18218                MS GREER YULL:  I think I have to
 6     start by seconding what Michael has said and your quote
 7     from Epitome, that the business reality is that if we
 8     don't program to our audiences which are increasingly
 9     diverse, it's not going to make good business sense. 
10     So, it's in our own best interest to program to that
11     diversity that Canada is.
12  18219                I don't have the number with me, but
13     I believe the environmental scan included with the CAB
14     Television Board submission quoted that by 2002 the
15     population will be 50 per cent made up of visible
16     minorities.  Therefore, we have to follow that trend.
17  18220                I think many of the conventional
18     stations do do diversity on their own.  I know that
19     Citytv has a tremendous record in that respect, the A
20     Channel and other stations in the western provinces. 
21     BCTV, for example, have a tremendous record of creating
22     programs for an adverse range of audiences.  Certainly
23     specialty channels have a contribution to make in that
24     respect and already do, particularly through the third
25     language services, of course, but we all must program
                          StenoTran

                             3899

 1     to the diverse cultures that are Canada.
 2  18221                COMMISSIONER CARDOZO:  What makes it
 3     something for -- that City and MuchMusic and BTV in
 4     Vancouver, what makes it something easier for you to
 5     reflect and other people just not be able to?  I am not
 6     saying all the others don't.  I notice in the new
 7     launch of SportsNet the lead announcer was a visible
 8     minority, who has been with them for a long time and
 9     obviously is very good at the job.  You see it in news
10     on CBC, for example.
11  18222                MR. RUBINSTEIN:  Since you raise one
12     of our stations, in our case --
13  18223                COMMISSIONER CARDOZO:  Go ahead,
14     defend it.
15  18224                MR. RUBINSTEIN:  It's something we
16     are obviously proud of, but I think there is two
17     things.  Number one is, as a general comment, our
18     experience is you either believe in it or you don't. 
19     It doesn't matter what the policy might be that the
20     Commission has enacted.  If it's not at the core of
21     your programming philosophies, whatever you put up on
22     the screen isn't really going to be meaningful.  So,
23     you really have to believe in it as a fundamental
24     philosophical approach for your station.
25  18225                In our case, secondly, with the
                          StenoTran

                             3900

 1     launch of City in 1972, I believe it was the natural
 2     intense localism associated with that service which
 3     required bringing to the screen the multicultural,
 4     multiracial, multilingual reality of a new Toronto,
 5     where now close to 50 per cent or over 50 per cent come
 6     from backgrounds where neither French nor English is
 7     their mother language.  So, our intense focus on
 8     localism -- we are producing 40, 45 hours per week of
 9     local programming.  You can't help but have to deal
10     with that new multiracial reality.
11  18226                City became the springboard -- and
12     you have all been to our facility -- for the MuchMusics
13     and the Bravos and the Spaces and the Cable Pulse 24
14     and that intense localism and that philosophy about
15     really making diversity an essential element of what
16     you are as a television service got extrapolated and
17     interwoven into every one of our other specialty
18     services.  We didn't do it because there was a policy
19     which required us to do it, we did it because it was
20     something we believed in, because our audiences wanted
21     it and also because it worked out that it was also good
22     business sense.
23  18227                COMMISSIONER CARDOZO:  Just lastly on
24     this topic, to go back to the discussion we had with
25     the Canadian Television Fund who said it wasn't in
                          StenoTran

                             3901

 1     their purview, it was in your purview, the broadcasters
 2     who made that decision, as to whether or not it was
 3     worth seeing more diversity, is there a role with
 4     broadcasters?  There is a role for producers, too, I
 5     would assume.
 6  18228                MR. McCABE:  I don't think the
 7     Canadian Television Fund as a funding body has a
 8     particular responsibility in this area, but the
 9     responsibility does rest with us and with the
10     producers.
11  18229                COMMISSIONER CARDOZO:  There are two
12     more issues I want to cover and I will try and be
13     quick.  New media.  We talked to SPTV about it.  Do you
14     have anything more to add in terms of whether all your
15     members, the specialty members, have active websites
16     with interactive facility?
17  18230                MR. MILLER:  I think you received an
18     excellent answer on that this morning, so I am just
19     going to add something that wasn't said and that I
20     alluded to earlier.  It's the extent to which specialty
21     services will be the leading edge and must be the
22     leading edge in new media.  That is because by virtue
23     of them being niche specialized services, if they fail
24     to take advantage of that opportunity, as enhanced
25     video, real-time video starts to become more available
                          StenoTran

                             3902

 1     on the web, they will be the first to suffer the
 2     competitive consequences.
 3  18231                The good news is that many Canadian
 4     specialty services have already built strong brands. 
 5     YTV is youth, so YTV was one of the first to have a
 6     very strong web presence and is building that brand in
 7     whatever medium.  The same is true for MuchMusic, the
 8     same is true of other services.  So, it's absolutely
 9     appropriate for specialty to take a leading role in new
10     media because their future will depend on it.
11  18232                Again one of the unfortunate
12     consequences of allowing, for example, a golf channel
13     into Canada is you make it very hard for someone to
14     establish a golf cite because people watch the golf
15     channel and go down to the U.S. golf cite, but if you
16     can establish a Canadian service when you establish a
17     Space TV, you can build the brand and the awareness so
18     that Canadians not only go to the service, but also to
19     the site.
20  18233                COMMISSIONER CARDOZO:  In terms of
21     promotion, do you see websites as being one of the
22     major opportunities or an opportunity to create the
23     Star system that we have talked about that exists so
24     well in Quebec or in French-speaking television, but
25     doesn't exist in English-speaking television?
                          StenoTran

                             3903

 1  18234                MR. MILLER:  The short answer is yes. 
 2     I would call it cross-promotion, though.  It is the web
 3     service promoting the channel through scheduling and
 4     giving more information about on-air talent and
 5     extending the program experience through some immersive
 6     environment or gaming, but it's also the converse. 
 7     It's the ability of you on your conventional or
 8     specialty side to promote the website and draw
 9     Canadians to that.
10  18235                COMMISSIONER CARDOZO:  Lastly, I just
11     want to ask you about -- let me rename this section to
12     "synergies".  I had written "vertical integration". 
13     You have talked about it in your written brief and
14     orally.  Let me just give you an open-ended question
15     and say:  What are your thoughts about vertical
16     integration or synergies?
17  18236                MR. MILLER:  Let me start.   First of
18     all, it's a global reality.  We are not in the
19     convenient world where a television broadcaster did one
20     thing and a telephone companies did another thing and
21     producers did another thing.  We lost that world 10
22     years ago.  It's only now that in public policy terms
23     we are starting to catch up with that reality.
24  18237                So, we very much echo some of the
25     views that you have heard from companies like Shaw and
                          StenoTran

                             3904

 1     Rogers that Canada needs to build strong multimedia
 2     companies that have the capacity to compete against the
 3     best in the world.  That requires a building up of
 4     these synergies or, to use the CBC term,
 5     constellations.
 6  18238                So, we see the building of
 7     synergies/vertical integration as a very positive thing
 8     to continue to allow the Commission to meet its public
 9     policy objectives and to keep Canadian media companies
10     competitive against the world.  With those advantages
11     come the need for certain safeguards, but in our minds
12     it's very important, particularly on the specialty
13     side, to recognize that without these synergies, many
14     specialty services simply couldn't get launched.
15  18239                As we enter the digital universe
16     where services are lucky they might have 500,000 to a
17     million subscribers, if they can't build on synergies,
18     they will not be able to use the revenues they get for
19     programming.  They will be going instead to
20     administration and infrastructure.  So, it's a major
21     plus, it's a major reality, and we note that the
22     Commission has encouraged it at most stages through the
23     last period.
24  18240                MR. RUBINSTEIN:  I would come at it
25     from a slightly more practical point of view vis-à-vis
                          StenoTran

                             3905

 1     this hearing, which is what we recommend the Commission
 2     do as it goes through a very difficult deliberation
 3     process is recognize that when you have some come
 4     forward and say, "Isn't it terrific that the specialty
 5     services group were doing such a wonderful job and
 6     let's compare them and their performance to the
 7     conventional group", in many cases you are talking
 8     about the same owners.
 9  18241                We are glad that they applaud our
10     performances for services like MuchMusic and Bravo and
11     Space.  Those services could not contribute the way
12     they do and they could not reach the levels of
13     contribution that they do and they could not meet the
14     fundamental objectives of the Act but for the synergy
15     provided by a service like Citytv.  So, it's not a
16     black and white thing.  We try and parse out and assess
17     contributions by sector.  As the sectors merge and
18     integrate, you are looking at a total package and we
19     hope that your analysis will obviously take that into
20     account.
21  18242                COMMISSIONER CARDOZO:  I notice the
22     answers from you this morning have been very
23     complementary to the answers that we received from
24     SPTV, which sort of leaves me with the question of why
25     two organizations, but is one of the key differences
                          StenoTran

                             3906

 1     that your members tend to be more linked to vertically
 2     integrated companies than theirs?
 3  18243                MR. RUBINSTEIN:  Our membership
 4     includes producers.  History Television is a member of
 5     our association.  We obviously have very common
 6     positions, but it's true that one of the things we
 7     think we bring is a broader perspective.  We don't sit
 8     here as a board, although we represent exclusively the
 9     specialty interests.  We recognize that it's not that
10     simple any more and that a realistic anlaysis of what's
11     going on has to take into account the realities that we
12     all know, including common ownership and vertical
13     integration.
14  18244                COMMISSIONER CARDOZO:  History is a
15     member of your association and SPTV.  Is that right?
16  18245                MR. RUBINSTEIN:  Correct.
17  18246                COMMISSIONER CARDOZO:  Just to finish
18     on this point, then, in terms of vertical integration,
19     one of the suggestions out there has been that for
20     those of you who are vertically integrated and have
21     more access to synergies should be prepared to put more
22     into contributions towards Canadian programming.  For
23     the record, your answer?
24  18247                MR. McCABE:  When you licensed these
25     services, you were aware of the synergies that they had
                          StenoTran

                             3907

 1     and you chose a particular level of contribution to
 2     Canadian production, Canadian programming.  We think
 3     that that's appropriate and remains appropriate.
 4  18248                I think your opportunity to review
 5     that question comes at the time of their renewal when
 6     you will take a look and say, "Do changed circumstances
 7     make some other level of contribution appropriate?" 
 8     But to make some sort of general -- I think both SPTV
 9     and ourselves have indicated and you yourselves have
10     reflected upon the vast variety of services and
11     circumstances in which the services operate.  I think
12     some general rule that integrated services ought to be
13     contributing more would be counterproductive.  I think
14     you have the tools and you have approached it in the
15     right way and will, indeed, approach it again at
16     renewal time.
17  18249                COMMISSIONER CARDOZO:  Thank you. 
18     That covers my questions.  Do come back, Mr.
19     Rubinstein.
20  18250                MR. RUBINSTEIN:  I think I will be
21     back on Thursday.
22  18251                THE CHAIRPERSON:  Commissioner
23     Wilson?
24  18252                COMMISSIONER WILSON:  Good morning. 
25     Good afternoon, actually.
                          StenoTran

                             3908

 1  18253                Mr. McCabe, I just can't resist the
 2     opportunity to question you on a couple of things that
 3     sort of seem to be common positions between you and the
 4     Specialty Board and the Television Board.  Yourself in
 5     your submission raised the Television Board, so I feel
 6     quite comfortable asking you these questions.
 7  18254                On page 2 of your oral comments this
 8     morning you state:
 9                            "It is true that this is a whole
10                            new way of thinking about the
11                            broadcasting system, but that's
12                            precisely why you brought us
13                            together this Fall -- to find
14                            innovative ways to strengthen
15                            the Canadian broadcasting
16                            system."
17  18255                At the risk of, I guess, being a
18     little bit of the devil's advocate, I just want to ask
19     you:  Why is this a whole new way of thinking about the
20     broadcasting system and what is so innovative about
21     focusing on viewership?
22  18256                MR. McCABE:  We had concluded that it
23     must be new because we were having such difficulty
24     getting people to understand it.
25  18257                COMMISSIONER WILSON:  Well, you have
                          StenoTran

                             3909

 1     another opportunity right now.
 2  18258                MR. McCABE:  I think the --
 3  18259                COMMISSIONER WILSON:  It doesn't seem
 4     at first blush -- I'm sorry to interrupt you.  I had
 5     this discussion with Mr. Macdonald of WIC, as you will
 6     recall, but that is your business.
 7                                                        1235
 8  18260                You have been spending all this money
 9     on Canadian programming, so why aren't you -- why
10     haven't you up till now been driving viewers to that?
11  18261                MR. McCABE:  I think, again, if I may
12     put a context to this, our proposal was that the entire
13     system be -- have goals established for it, not just
14     that our particular part of it have goals established
15     for it.  By doing that, and by your taking some
16     leadership in this matter, you do signal to, for
17     instance, distributors that in the decisions about what
18     they put on a given tier or they, indeed, bring to
19     their service at all, you signal to them that they
20     should be concerned in doing that with viewership of
21     Canadian programming.  I would suggest that that is not
22     one of their considerations at the moment in respect of
23     the production sector, who, you know, quite proudly say
24     that we have got a little clause in the act that says
25     we have to make a contribution.  Well, we agree.
                          StenoTran

                             3910

 1  18262                It seems to us, again, that back to
 2     our discussion about what works on air and the judgment
 3     that we have to make about it, and you have heard and
 4     will hear broadcasters say that often what is made for
 5     our -- that we -- often the programming that we put on
 6     our screens is not made particularly for our screens;
 7     that the economics drives a product that is made for
 8     U.S. off prime or U.S. specialty and we have suggested,
 9     and we must put it in prime time, it does not perform
10     as well with audiences.
11  18263                So, we are suggesting again that you
12     bring -- because they are representative of the act --
13     you bring into the ambit of a system goal the
14     production community so that you may work with them and
15     we may work with them to, in fact, arrive at ways of
16     having programming for our audiences that performs
17     better.
18  18264                We have put in our proposal, in the
19     broader television board proposal, a number of
20     incentives that we think will indeed aim in the
21     direction of having better programming that will get
22     bigger audiences.  Most specifically, I suppose, we
23     have had -- we have proposed that we be participants in
24     the ownership and in the distribution so that we again
25     may focus upon programming that performs.
                          StenoTran

                             3911

 1  18265                COMMISSIONER WILSON:  So it is not
 2     just -- it is not that you haven't focused on
 3     viewership up until now because, as Scott Cuthbertson
 4     said from TV Securities, that Canadian programming has
 5     just been a cost of doing business.  You make your
 6     money on the U.S. programming so you buy that.  You
 7     exhibit that in prime time.  You earn the margins on
 8     that and you do your bit for Canadian programming and
 9     you don't want to spend a whole lot of money on that,
10     sort of promoting it and -- because I mean you are in
11     the business to make money.
12  18266                MR. McCABE:  That view that you
13     express there, and I assume you are exaggerating for
14     effect --
15  18267                COMMISSIONER WILSON:  Exaggerating
16     what?  The cost of doing business.  No, he actually
17     said that.
18  18268                MR. McCABE:  No, the description of
19     how we go at Canadian programming, that description was
20     one that several years ago undoubtedly was a true and
21     accurate description.
22  18269                COMMISSIONER WILSON:  That is sort of
23     what I took from what he said.
24  18270                MR. McCABE:  Yes, that is right.
25  18271                COMMISSIONER WILSON:  During your
                          StenoTran

                             3912

 1     presentation, that that was what he was talking about.
 2  18272                MR. McCABE:  And he is an independent
 3     voice speaking to us from the marketplace.  Often, as I
 4     think some broadcasters have remarked, they know more
 5     about our businesses than we do and, perhaps, are a
 6     little bit more honest with us about how they really
 7     operate than sometimes we are able to be.
 8  18273                But, if I may, what has happened is
 9     he gives you the reality today.  We are having to think
10     about the reality of tomorrow.  That reality is we have
11     to make money at that Canadian programming.  We are
12     suggesting to you that your strongest contribution,
13     your most important contribution in this hearing could
14     be to create the situation, create the regulatory and
15     policy situation in which we have an opportunity to, in
16     fact, make money at that programming and therefore we
17     do more of it and we do better at it.
18  18274                It seems to us that that would be in
19     the public policy interest as well as in our interest. 
20     There is no doubt that it is our business and, as we
21     move forward in a more competitive world, where we have
22     to find unique Canadian programming that can be
23     competitive, we have enormous obstacles to overcome in
24     terms of a budget that is typically half the cost of --
25     for an hour of distinctive drama, half the cost of the
                          StenoTran

                             3913

 1     average American product, and yet we still lose $1.15
 2     for every $1 we spend at that programming.
 3  18275                We are trying to suggest that it
 4     would be in all our interests, and it would in fact
 5     provide an impetus for more and better Canadian
 6     programming, if you were to help us reverse those
 7     figures so that -- and what we are suggesting is focus
 8     on viewership for the entire system.
 9  18276                COMMISSIONER WILSON:  Including
10     specialty and premium services.
11  18277                MR. McCABE:  Including specialty and
12     premium.
13  18278                COMMISSIONER WILSON:  Okay, so let me
14     ask you about that.
15  18279                This morning when we talked to SPTV
16     they talked about the reverse viewing trend enjoyed by
17     Canadian specialities.  They said that Canada's
18     specialty television services enjoy the reverse trend
19     to average English viewing with 64 per cent of tuning
20     to Canadian programs and 36 per cent to foreign
21     programs, which is virtually the exact opposite of
22     conventional broadcasters.
23  18280                What do you think accounts for that? 
24     I went through the charts in your submission, and you
25     have a number of charts with some data but everybody
                          StenoTran

                             3914

 1     sort of positions their data in a slightly different
 2     way and there is nothing that corresponds directly to
 3     this, but do you accept those figures?
 4  18281                MR. MILLER:  I think the numbers are
 5     accurate for what they are, but they fail to address, I
 6     think, two significant issues.  Number one, that to get
 7     a fair representation how specialty contributes to
 8     viewing, you would have to look at U.S. and Canadian
 9     together and see how that plays out.
10  18282                COMMISSIONER WILSON:  But I am just
11     talking about viewing of Canadian and foreign programs
12     on specialty English and French-language specialty
13     services.
14  18283                MR. MILLER:  But we would submit you
15     can't just look at that because you are a regulatory
16     regime with your one-to-one linkage rule, which means
17     for every Canadian specialty you bring in another U.S.
18     can be brought in.  So, as I alluded to earlier in
19     questioning from Commissioner Cardozo, the unfortunate
20     consequence is while we are building audiences to
21     Canadian services, we are not repatriating audiences
22     from U.S. services.
23  18284                COMMISSIONER WILSON:  But I am not
24     talking about audiences to the services.  I am talking
25     about viewership of Canadian programming on those
                          StenoTran

                             3915

 1     services.  There is no Canadian programming on the U.S.
 2     services.
 3  18285                MR. MILLER:  There actually is, but
 4     we will not get into that.
 5  18286                COMMISSIONER WILSON:  Yes, maybe a
 6     small percentage.  But we are talking about if you look
 7     at YTV, YTV carries a certain amount of Canadian
 8     programming and a certain amount of American
 9     programming, or foreign programming, and 64 per cent
10     overall, let's say on average, of tuning to that
11     channel is to their Canadian programs.
12  18287                MR. MILLER:  I am going to answer
13     your question --
14  18288                COMMISSIONER WILSON:  Which is the
15     opposite of the conventionals, which is 65 per cent or
16     thereabouts, of tuning is to foreign programs.
17  18289                MR. MILLER:  Sorry, again, I am
18     answering your question in two parts.  The first part
19     of my answer is to say that those numbers are true but
20     they don't paint the full picture by virtue of the
21     linkage rule, so that the cost of those Canadian
22     specialities is tampered by the U.S. services, so that,
23     overall, the viewing doesn't go up.  I think that is an
24     important context.
25  18290                Number two -- and I will come back to
                          StenoTran

                             3916

 1     that if it is not clear.
 2  18291                Number two, specialty services
 3     receive 70 per cent of their revenues from
 4     subscriptions.  It is an entirely different business
 5     model.  Where they get paid for their distribution,
 6     conventional broadcasters pay for their distribution. 
 7     It's an entirely different model.  So, as I think the
 8     Chair was alluding, when you look at these numbers you
 9     can't compare them one to another because the model,
10     the business model is entirely different.
11  18292                COMMISSIONER WILSON:  You are saying
12     that the business model affects the viewership?
13  18293                MR. MILLER:  Absolutely.  Because as
14     has also been pointed out to you, again, if you compare
15     the numbers, 40 per cent of the revenues of specialty
16     services go to Canadian programming whereas less on
17     conventional goes.  Again, that is by virtue of the
18     entirely different business model.
19  18294                Secondly, as Mr. McCabe has alluded
20     to, in conventional television, because you don't have
21     subscription revenues, you just have advertising, you
22     rely disproportionately on U.S. programming so that you
23     can earn revenues from U.S. programming that you put
24     back into Canadian programming. So the business model
25     is entirely different and therefore the numbers are
                          StenoTran

                             3917

 1     entirely different.
 2  18295                MR. McCABE:  I think the final point
 3     that Peter makes is important, that is, on the
 4     conventional side, you are running, with the Canadian
 5     programming, you are running up against that powerful,
 6     high budget American programming that has traditionally
 7     drawn huge audiences in this country and has helped us,
 8     indeed, cross-subsidize the Canadian programming where
 9     we have not necessarily had the budgets to do this, to
10     in effect create often fully competitive programming. 
11     But, when we operate as specialities, we are, as Peter
12     says, in an entirely different model where the
13     economics of the programming is different and you are
14     not always running up against, for the particular
15     audience that you are talking to, you are not always
16     running up against that, again, that high budget or the
17     same volume of that high budget American programming.
18  18296                COMMISSIONER WILSON:  I guess what I
19     am trying to get at, and this was a question I asked
20     this morning, is there something -- I mean you are
21     broadcasters but you are also specialty broadcasters. 
22     I should say you are specialty broadcasters first and
23     broadcasters second, since that is the hat you have on
24     right now.
25  18297                I mean is there anything that you can
                          StenoTran

                             3918

 1     learn from that?  They are suggesting that the same
 2     kind of spending requirement model be applied to
 3     conventional broadcasters right across the board, that
 4     the more money you spend on Canadian programming it is
 5     going to end up in prime time and the more -- and I am
 6     tying this back to this whole system-wide viewership
 7     goal.
 8  18298                If you look at those superficial
 9     numbers, and ignore the business model underlying it,
10     and you see 65 per cent of tuning is to Canadian
11     programming, that is pretty good.  Is there something
12     that the conventional broadcasters can learn from that?
13  18299                MR. McCABE:  We believe that the
14     model for specialty within its particular -- the
15     regulatory model is particularly suited to its
16     particular economic model.  What we are suggesting in
17     respect of -- and again this is another appearance
18     before you being revisited -- but what we are
19     suggesting is that we must address the economics of
20     Canadian programming.  We can't sort of, on
21     conventional, we can't just put it to the side, we must
22     -- and we put before you proposals to, in effect, draw
23     more money in.
24  18300                We have said we are the likely source
25     of new money for Canadian programming.  But what we
                          StenoTran

                             3919

 1     have said is we must have an opportunity to make a
 2     return on that money, that again a process in which you
 3     merely require us to spend more money and, perhaps,
 4     continue to lose money is one that is finally not a
 5     healthy process for the system, and not one that is
 6     likely to in effect advance public policy goals.
 7  18301                But if you will create the
 8     circumstances in which that investment of money can
 9     potentially see a return, then, indeed, that approach
10     becomes central to the system.  But if you are
11     suggesting that, as I think was being suggested
12     earlier, although Trina McQueen did say that she had no
13     expertise in the area -- I think that, perhaps, she is
14     being too modest there, but the -- if you are
15     suggesting that in effect the kind of flexibility that
16     conventional broadcasters have at this stage, and which
17     we are proposing be increased given the nature of the
18     broadcasting system as it is developing, if you are
19     suggesting that that in effect be rescinded and a
20     single rule be --
21  18302                COMMISSIONER WILSON:  I am not
22     suggesting that.
23  18303                MR. McCABE:  I am sorry.  If the
24     suggestion is --
25  18304                COMMISSIONER WILSON:  I am not at the
                          StenoTran

                             3920

 1     point where I am ready to suggest anything.
 2  18305                MR. McCABE:  But if the suggestion is
 3     then we would consider that to be a retrograde step of
 4     considerable proportion.
 5  18306                MR. MILLER:  If I can add, I think we
 6     learn two things from the experience of specialty. 
 7     First of all, we learn that even with a massive
 8     infusion of dollars and hours of Canadian programming
 9     we still haven't been able to move the overall viewing
10     numbers.  The chart that we showed, the CAB television
11     panel showed --
12  18307                COMMISSIONER WILSON:  That is a very
13     interesting point that you raise because you also have
14     not scheduled it in prime time and you also have not
15     promoted it the same way that the U.S. programming has
16     been promoted.  So is that really fair to say?  I mean
17     I raised this issue with Richard Stursberg because he
18     actually mentioned in his submission the notion that
19     viewership has been flat at 30 per cent for almost 40
20     years.
21  18308                MR. McCABE:  You earlier suggested
22     that we -- it is our business to, in fact, find the
23     biggest audiences we can.  If you speak to any
24     professional programmer working with any of the major
25     broadcasting systems, they will tell you that broadly
                          StenoTran

                             3921

 1     speaking the Canadian programming they schedule is put
 2     in the place that they best think it will get an
 3     audience.
 4  18309                Indeed, the suggestion that any kind
 5     of programming whatsoever of whatever quality be shoved
 6     right into prime time and somehow we are adrift if we
 7     don't do that, I think it really betrays, in a sense, a
 8     lack of knowledge, which I mean broadly speaking we all
 9     have --
10  18310                COMMISSIONER WILSON:  But who is
11     suggesting that any kind of programming of any quality
12     be shoved into prime time?
13  18311                MR. McCABE:  That is the suggestion
14     that is often before us.  You are suggesting that we
15     are not scheduling -- we are not scheduling this in
16     prime time.
17  18312                COMMISSIONER WILSON:  Well --
18  18313                MR. McCABE:  The answer is we are
19     scheduling it where it can find an audience and we are
20     looking to you to help us, one, improve the quality of
21     it so that it can find a better audience.
22  18314                COMMISSIONER WILSON:  I guess what I
23     am just saying is that this 30 per cent number has been
24     relied upon by a lot of different parties as a measure
25     of how we have put all of this stuff into Canadian
                          StenoTran

                             3922

 1     programming but, you know, we haven't increased the
 2     viewership, but there are a lot of other factors that
 3     go into increasing the viewership, including airing it
 4     at a time when most people are watching television,
 5     which is prime time.
 6  18315                MR. McCABE:  Again, the other
 7     possible response to the scheduling is that the people
 8     involved being professionals are putting it -- given
 9     the other requirements that are upon them of
10     simulcasting revenue and so on are putting it in the
11     slot where it can best find an audience and, indeed, we
12     are looking to you to expand that so that we may find
13     appropriate audiences for programming.
14  18316                So that I don't think it is -- one
15     side of the argument is we are not putting it in the
16     schedule where it can best find an audience, and our
17     view would be that is precisely what we are doing with
18     the program we have in hand.
19  18317                COMMISSIONER WILSON:  But it hasn't
20     had any effect.
21  18318                MR. McCABE:  That is why we have
22     before you a range of proposals to try to improve that
23     situation, precisely.
24  18319                MR. MILLER:  If I can finish, because
25     I had another part to my answer, the other lesson is
                          StenoTran

                             3923

 1     that one size does not fit all; that the best way to
 2     achieve objectives in viewing and of more money and
 3     more hours is to allow players to fulfil their niches. 
 4     As has been pointed to by Mr. Rubinstein, that ability
 5     to go into a particular niche is also true on the
 6     conventional side now.
 7  18320                Citytv, when it was licensed in
 8     Toronto, was licensed to be different from other
 9     conventional broadcasters, and that is very much a
10     fixture, I think, of the new environment we have today.
11  18321                COMMISSIONER WILSON:  Okay, thank
12     you.  Those are my questions.
13  18322                THE CHAIRPERSON:  When you were asked
14     whether the Commission should respond to what appears
15     to be an interest or a preoccupation regarding local
16     programming on conventional TV, your answer, if I
17     understood well, was that citizens have never been so
18     well served locally.  You talked about the delivery of
19     local programming on cable and 25 per cent of the
20     population does not get cable; others don't get certain
21     tiers; that they get local information through the
22     Internet when there is 12 to 13 per cent of homes in
23     Canada who have access to the Internet.
24  18323                The third answer was we have
25     broadcasters, and broadcasters such as CHUM, can choose
                          StenoTran

                             3924

 1     to provide local programming and therefore people are
 2     served and there is no need for the Commission to
 3     intrude in that area and demand certain -- or require a
 4     certain amount of local programming.
 5                                                        1255
 6  18324                To this third answer some will say
 7     pretty soon we may have three and even fewer corporate
 8     groups serving any given market and what is eliminating
 9     some of the local programming is this concentration and
10     restructuring, et cetera.  So, how do you find these
11     three answers -- a level of comfort to those who think
12     that they are not getting enough local programming or
13     that they fear losing even what they have?
14  18325                MR. McCABE:  I suppose at some level
15     we have to recognize that increasingly the regulatory
16     system is operating in a more competitive economic
17     environment.  There is revenue that flows from local
18     programming and it seems to me that in that competitive
19     marketplace one or more of these broadcasters will seek
20     out that local revenue and attempt to provide a strong
21     local focus to their broadcasting.
22  18326                But it does not mean necessarily that
23     all of them will do it because I suspect if all of them
24     went into the marketplace and tried to tap that local
25     revenue, you might end up with three and four services
                          StenoTran

                             3925

 1     that were, in effect, based on that revenue, relatively
 2     weak, whereas if two or three were in the marketplace
 3     because they chose to be there and they were there for
 4     a reason, they are not going to abandon that
 5     marketplace because there is a key part of their
 6     revenue base there.  They will have a strong revenue
 7     base, they will be able to provide strong services to
 8     Canadians.
 9  18327                So, I don't think -- we don't think
10     that this is in fact a concern.  It only becomes a
11     concern if the effect of what you do in your decisions
12     is to, by requirement, drive dollars out of that area
13     or draw dollars out of that area to other areas that
14     you give higher priority to, which is why we have
15     suggested that you in fact signal that this remains a
16     priority.  I do believe, however, in that context that
17     broadcasters will not abandon that revenue source. 
18     Those who can operate well in it will in fact remain in
19     that field.
20  18328                THE CHAIRPERSON:  You wouldn't give
21     any credence, then, to some of the submissions we have
22     that local news even is no longer a money-maker,
23     because you seem to think that even if there is very
24     few conventional broadcasters -- let's assume the
25     Commission feels that to serve the population of Canada
                          StenoTran

                             3926

 1     with a sufficient amount of local programming you have
 2     to ensure that conventional broadcasters provide it for
 3     the reasons that I have outlined.  So, let's start with
 4     that premise.
 5  18329                You say somebody will do it because
 6     it's a revenue-maker.  So, you don't believe the
 7     submissions that are made that say it's not, because
 8     when you say don't drive dollars by your upcoming
 9     decision on this process, I gather, out of local by
10     demanding too much on under-represented categories,
11     which is, of course, one of the fears of those who want
12     more local programming, but we have seen, according to
13     those who feel there is not enough local programming,
14     less of it long before we even purport to change the
15     regulatory system.
16  18330                The argument is it's occurring via
17     concentration and restructuring and large multi-station
18     groups.  It's not obvious to me that if we do nothing,
19     it will happen.  Our fear is not how many will want to
20     do it, but whether anybody will do it where CHUM isn't
21     serving.  Of course, we will get new services.
22  18331                MR. McCABE:  Peter will perhaps want
23     to add to this, but it seems to us that it is
24     absolutely essential that you not just take these
25     demands for more local service in isolation.  Certainly
                          StenoTran

                             3927

 1     people who have particular interests in television or
 2     in having a new car will tell you, "Yes, that's what I
 3     want.  I want more of that."
 4  18332                I think the context that Peter set of
 5     a much broader service of the local market is one that
 6     it's important to establish rather than merely looking
 7     at this one factor in that service for the local
 8     market.  So, our suggestion is that economics, one way
 9     or another -- the economics of local programming are
10     essential, number one, but, number two, the context in
11     which you look at it is essential.
12  18333                Peter?
13  18334                MR. MILLER:  To be clear, we are not
14     suggesting that no one should have local requirements. 
15     Many broadcasters do in their conditions of licence. 
16     The issue is whether everyone should have a set local
17     requirement that's put in regulation.  That issue is
18     the same whether we are talking about local or
19     children's or feature film or drama.  The decision the
20     Commission has to make is:  Are those needs best met by
21     having everyone have those obligations or are those
22     needs best met by allowing those that want to be in
23     that area to accept obligations?
24  18335                Our proposal is:  One size doesn't
25     fit all.  Everyone shouldn't have children's
                          StenoTran

                             3928

 1     obligations, everyone shouldn't have drama obligations,
 2     everyone shouldn't have feature film obligations,
 3     everyone shouldn't have local obligations, but those
 4     that want to do drama in prime time should be able to
 5     focus on that and have a regulatory regime that
 6     supports that those that want to do local should be
 7     able to make that a major part of their programming
 8     stream and have it recognized, those that are in the
 9     children's business have that as part of their
10     condition of licence, be it conventional or be it
11     specialized.
12  18336                The genius of the regulatory
13     environment is that you, in dealing with renewals, in
14     dealing with applications, are able to determine:  What
15     do I need a little bit more of?  I have a broadcaster
16     who wants to serve this market.  Are they serving where
17     I think the needs are met?  As you point out,
18     Commissioner Wylie, you have to be concerned about
19     those Canadians that don't have cable, so you want to
20     make sure in a given market that there is a range of
21     services and you will treat broadcasters in Toronto
22     differently than you will treat broadcasters in
23     Medicine Hat to make sure that those areas that you
24     want to ensure are being served are being served.
25  18337                Our only point is that that should be
                          StenoTran

                             3929

 1     done through conditions of licence tailored to the
 2     individual service, not a broad regulation that's
 3     across the board.
 4  18338                MR. RUBINSTEIN:  I have hesitated to
 5     wade in here because the Specialty Board did not debate
 6     this issue.  Michael and Peter are coming at it from a
 7     conventional point of view, but I want to add two
 8     things.
 9  18339                One is that if you go back and look
10     at the 1995 renewals of all of the local conventional
11     stations, the Commission rejected wholeheartedly a
12     notion that you want to have everybody do a little bit
13     of the same thing.  Peter was talking about that and
14     that as been a model that has been rejected for very
15     good reasons.  We are a small country with limited
16     resources and, ultimately, the system benefits if you
17     allow individual licensees to concentrate on areas that
18     you identify as being important to meet the objectives
19     of the Act.
20  18340                Secondly, whether through
21     consolidation or otherwise, there become gaps in local
22     reflection.  I imagine there would be no shortage of
23     applicants for new conventional stations who want to
24     purely meet that demand.  You always have the ability,
25     if you have under-served areas, communities of medium
                          StenoTran

                             3930

 1     and large sizes, to issue that call.  Speaking
 2     personally, I don't think that's a bad thing.
 3  18341                If one of the larger broadcast groups
 4     wants to move away from local programming so they can
 5     put their energies and their creativity and their
 6     dollars into national drama, for example, if that
 7     creates a need in a vacuum and a void for more local
 8     programming in certain communities, by all means issue
 9     the call.  There won't be any shortage of people lining
10     up to fill that gap.
11  18342                THE CHAIRPERSON:  If I recall, very
12     few of the submissions I have read suggest that there
13     should be an abandonment of the economic test as to
14     whether the market can support another station.  So,
15     that may or may not be an answer.
16  18343                Mr. Miller, your view of flexibility,
17     if you were in the regulator's seat, is kind of
18     intriguing because renewals are at different times and
19     if there is only two or three stations left, even in
20     large markets, and everybody comes wanting to do the
21     same thing, we are supposed to please the first one in
22     and require the last one in to do what the other ones
23     didn't want to do.  It sounds good on paper, but in
24     practice it's a view of flexibility that is --
25     regulation is not flexibility.
                          StenoTran

                             3931

 1  18344                It can have more or less flexibility,
 2     but inherently if there is a requirement through an act
 3     of Parliament to achieve certain goals, regulation
 4     means there will be as much flexibility as possible if
 5     the regulator understands its business, but it means
 6     restrictions because if it were just flexibility, you
 7     just go out three and do whatever you can.  So,
 8     flexibility is a very difficult issue in saying:  Let
 9     people do what they want.  They want to concentrate and
10     restructure, you have two or three of them left, and
11     then they may all want to do the same thing.
12  18345                So, I will leave that, anyway,
13     because you have just pointed out that you are not here
14     as the CAB Board.
15  18346                MR. MILLER:  If I can just briefly
16     respond, you are absolutely correct.  I hope I didn't
17     leave the impression that there are easy answers here,
18     because there are not.  These are serious issues and I
19     think we are simply suggesting that the suggestion that
20     the easy answer is some regulatory requirement across
21     the board is not necessarily the way to go.  You do
22     require local reflection, you have conditions of
23     licence, and that has been a good instrument for you.
24  18347                MR. McCABE:  If I might add, you are
25     not starting with a tabula rasa in which everybody is
                          StenoTran

                             3932

 1     going to wipe the sheet clean and come up in front of
 2     you and say, "I have been this kind of broadcaster and
 3     I want to change to be another kind."  People have
 4     investments over a long period of time and they are
 5     serving a market in a particular way.
 6  18348                So, I think you have an opportunity
 7     to take a look at that market when you have somebody
 8     before you.  If they want to go off in some wildly
 9     different direction, it seems to me that there is the
10     capacity of their competitors in the market to
11     intervene.  If you were starting, as I say, with a
12     clean sheet and you were having to make these
13     decisions, I would think it would be more difficult,
14     but that isn't the case.
15  18349                THE CHAIRPERSON:  A quick question,
16     Ms Greer Yull.  You answered to Commissioner Cardozo
17     when he raised diversity.  I know with CHUM at the
18     table it's a different issue than when we see other
19     broadcasters, but you are speaking for more than one
20     party.  Your answer was 50 per cent of the population
21     will be of minority, so, of course, we will, without
22     any type of prodding, represent them, when in fact our
23     history has been that women have been 51 per cent of
24     the population for years and it took task forces and
25     codes and sex role stereotyping rules to have a proper
                          StenoTran

                             3933

 1     reflection of what most of us consider a proper
 2     reflection of women on the screen.
 3  18350                So, I'm not sure it's that simple,
 4     that things are done simply because the make-up of the
 5     population changes and that there is some value in the
 6     arguments made that unless you prod, the status quo
 7     remains.  I think the role of women in broadcasting has
 8     shown that being the majority had little to do with
 9     what ended up on the screen and how women were
10     reflected.
11  18351                MS GREER YULL:  I think it's true
12     that it may take some time.  I have to admit there are
13     also legislative requirements to increase diversity on
14     our programs.  So, although it's a business reality and
15     I think we will see that cultural diversity will be
16     broadened as our audiences become more diverse, I think
17     it's also true that there are legislative requirements
18     that we do meet, including the employment equity
19     provisions, our on-air portrayal codes, and so on.
20  18352                So, I think there is still work to do
21     and, as Mr. Miller has suggested, there is also an
22     opportunity at licensing and renewal to re-examine on a
23     licensee-by-licensee basis, certainly.
24  18353                THE CHAIRPERSON:  What code are you
25     referring to when you say on-air portrayal code viewed
                          StenoTran

                             3934

 1     from a racial perspective?
 2  18354                MS GREER YULL:  Actually, could I re-
 3     direct that to Peter?
 4  18355                MR. MILLER:  Sorry, no, we don't have
 5     a specific on-air portrayal code.  We have, as you
 6     know, a gender portrayal code and there is an earlier
 7     document that I think it's time for us to look at again
 8     that was published back in the 1970s dealing with some
 9     of these issues.
10  18356                MR. McCABE:  We are not opposed to
11     prodding, by the way.  We expect that as part of our
12     life and part of your job.
13  18357                THE CHAIRPERSON:  My last question. 
14     Mr. McCabe, when the question of constellations or
15     large owners with cross-ownership in the programming
16     area was raised and you were asked whether or not such
17     constellations should be asked to do more, your
18     response, if I understood properly, was that the
19     Commission already took that into consideration when
20     they licensed them and can take it into consideration
21     when they are renewed.
22  18358                Would it follow that the Commission
23     should take it into consideration when they change
24     ownership and they were licensed under a single owner
25     or not a constellation and they now become the
                          StenoTran

                             3935

 1     ownership of a constellation?  The reason I am asking
 2     is because I checked back and you do advocate -- the
 3     CAB advocates the elimination of the benefits test.
 4  18359                MR. McCABE:  Yes, that is the
 5     appropriate time for you to make a judgment about the
 6     level of contribution that they should be making given
 7     their changed circumstances.  This does not in any way
 8     take away from the proposition that the benefits test,
 9     as we have come to know it, which is some sort of kind
10     of flat tax, if you will, as it emerged in Commission
11     practice over a period of time, should be eliminated. 
12     We believe that to be the case, but it is absolutely
13     proper and the appropriate time to make a judgment
14     about what contribution should be made and one of the
15     appropriate times is when they appear before you with
16     changed ownership circumstances.
17  18360                THE CHAIRPERSON:  Thank you.
18  18361                Counsel?
19  18362                MS PATTERSON:  Thank you, Madam
20     Chair.
21  18363                One of your proposals to cause
22     foreign services to make a direct contribution to the
23     Canadian broadcasting system was to, and I am quoting
24     here from your oral submission this afternoon at page
25     3:
                          StenoTran

                             3936

 1                            "...[revise] the policy with
 2                            respect to the use of local
 3                            avails to ensure they are used
 4                            100% for the promotion of
 5                            Canadian services and Canadian
 6                            programming."
 7  18364                I would like to know if you have had
 8     the chance to discuss this proposal with foreign
 9     specialty services and, if so, with what result.
10  18365                MR. MILLER:  First of all, we have
11     had discussions with the CCTA about the whole issue of
12     contribution from U.S. services and we can appreciate
13     some of their concerns.
14  18366                With respect to the local avail
15     thing, it would not require any consent from U.S. cable
16     services because they already give to the cable
17     operator the right to use them.  Again to be clear, we
18     are only talking about the two minutes of local avails
19     that are currently used 75 per cent and 25 per cent for
20     cable.  We take note of Mr. Buchan's comments about
21     commercial deletion and, therefore, have not suggested
22     that other advertising avails in U.S. services be used
23     in the same way.
24  18367                MS PATTERSON:  Thank you for that.
25  18368                A second question is the following. 
                          StenoTran

                             3937

 1     SPTV raised the possibility of extending the
 2     requirement that BDUs fulfil simultaneous substitution
 3     requests to include those from specialty services.  Do
 4     you agree that the Commission should change its
 5     approach on this issue?
 6  18369                MR. RUBINSTEIN:  This issue has been
 7     debated amongst our Board.  There is not consensus as
 8     far as the CAB Specialty Board is concerned.  We do
 9     agree that leaving it in the hands of the distributor
10     is the worst possible thing.  So, we think that the
11     Commission should make a decision and if you feel on
12     the basis of all of the evidence that it is a benefit
13     to extend it, then make it mandatory, but don't leave
14     it to the decision of the distributor.
15                                                        1315
16  18370                MS PATTERSON:  Thank you.
17  18371                A final question with respect to
18     infomercials.  The rationale for restricting specialty
19     services from airing infomercials, as you know, is that
20     they generally have access to both subscriber fees and
21     advertising revenues.  In your opinion, is this
22     rationale for why specialty services should have a
23     different set of rules in regard to infomercials from
24     the conventional broadcasters still valid?
25  18372                MR. RUBINSTEIN:  We don't see any
                          StenoTran

                             3938

 1     reason why there would be a difference in terms of
 2     flexibility in permitting telecast of infomercials as
 3     between the specialty and conventional sectors.
 4  18373                MS PATTERSON:  Thank you.
 5  18374                Those are my questions, thank you,
 6     Madam Chair.
 7  18375                THE CHAIRPERSON:  Thank you, Mr.
 8     McCabe, ladies and gentlemen.
 9  18376                We will adjourn for lunch and be back
10     at 2:30.  Nous reprendrons à deux heures et demie.
11     --- Recess at / Suspension à 1315
12     --- Upon resuming at / Reprise à 1430
13  18377                THE CHAIRPERSON:  Madame Secretary.
14  18378                MS SANTERRE:  Thank you, Madame
15     Chair.  I would like to invite NetStar Communications
16     Inc. to make their presentation.
17     PRESENTATION / PRÉSENTATION
18  18379                MS McQUEEN:  Thank you very much. 
19     Madam Chair, Commissioners, we apologize for having
20     dragged ourselves back to see you again.  You have
21     probably had enough of us, but we have managed to
22     acquire some fresh faces.  For the record, may I
23     introduce the panel.
24  18380                Gérald Janneteau, the president of
25     Réseau des sports; Mr. Rick Brace, president of TSN,
                          StenoTran

                             3939

 1     Elizabeth Duffy-MacLean, director of business affairs;
 2     and Paul Brown, vice-president of business affairs, all
 3     of us from NetStar Communications Incorporated.
 4  18381                We believe we are the 88th of 100
 5     interveners and we commend you on your stamina.  As
 6     number 88, we think we are in a good strategic position
 7     with the ability to work with what has gone before us. 
 8     As Isaac Newton once said, "If I have seen further than
 9     other men, it is because I have stood on the shoulders
10     of giants."  That's the Discovery version.  The TSN and
11     RDS version is that we are batting cleanup in the
12     bottom of the ninth, whatever that means.
13  18382                In any event, it allows us the
14     opportunity, first, to assure you that the end is in
15     sight, and second, to address some of the themes that
16     have evolved.
17  18383                This hearing has been about more.  We
18     have heard proposals about viewership from the CAB. 
19     The producers, the directors and others have suggested
20     variations on more hours and more dollars spent on
21     Canadian programming in prime time.  At the same time,
22     we have heard about the significant levels of
23     contributions being made by specialty services.  So,
24     where do we go from here?
25  18384                Our view from all of this is that the
                          StenoTran

                             3940

 1     formula that ties revenue to expenditures on Canadian
 2     programming is the key to getting more.  The evidence
 3     we think, is clear.  At NetStar, over half a billion
 4     dollars has been spent on Canadian programming in the
 5     last 14 years, and between 44 and 50 per cent of our
 6     gross revenue goes to Canadian content.  In terms of
 7     hours, the majority of all programming on all three
 8     networks is Canadian.
 9  18385                We think we are doing an excellent
10     job and so do lots of others, but our success is
11     fragile because of the realities we face, because of
12     more.  There is more competition for audiences; there
13     is more pressure from distributors on our wholesale
14     rates; there is more competition for advertising; there
15     is more competition for programming; and for all of us
16     there are more demands for more shareholder returns.
17  18386                The answer is viewers.  When that has
18     been talked about before, you have asked penetrating
19     questions about sheer audience bulk as a good measure,
20     and there are problems with that, but every television
21     program should strive for the highest appropriate
22     audience.  Good audiences mean more revenue and that
23     leads to more Canadian programming.  So we do have to
24     have more viewers.
25  18387                We would like to address three ways
                          StenoTran

                             3941

 1     to do that, to get more people to watch as well as to
 2     make specialty services stronger with more money
 3     flowing directly to Canadian programming.  First, we
 4     see simultaneous substitution as important.  Second, we
 5     would like to address under-represented programming,
 6     and third, we would like to talk about promoting
 7     Canadian programming.
 8  18388                Rick, would you like to take it away?
 9  18389                MR. BRACE:  Thanks, Trina.
10  18390                I know we have beaten this drum
11     fairly hard and at the risk of repeating ourselves yet
12     again I would like to discuss the issue of extending
13     simultaneous substitution to specialty services.  I
14     think my children could probably speak about this
15     issue, we have talked about it so much around the
16     house.
17  18391                Under the new broadcasting
18     distribution regulations, a new provision permits but
19     doesn't require distributors to carry out substitution
20     requests by Canadian specialty services.  In contrast,
21     distributors are obligated to undertake substitution
22     for conventional broadcasters.
23  18392                As a result, mandatory substitution
24     for conventional broadcasters has proven to be
25     extremely successful.  Increased audiences have led to
                          StenoTran

                             3942

 1     maximizing of advertising revenues to the tune of over
 2     $100 million annually.  However, under the existing
 3     regulations, mandatory substitution for specialty
 4     services is not required.
 5  18393                The underlying issue for both
 6     specialty services and conventional broadcasters is the
 7     same.  Simultaneous substitution is purely and simply
 8     about program rights protection.  What we are
 9     requesting is equal treatment.  Canadian television
10     broadcasters, whether conventional or specialty, must
11     have equal ability to maximize their investment in
12     broadcast rights.  With increasing competition, both
13     foreign and domestic, it's now essential that Canadian
14     specialty services be treated equally and have the
15     right to require distributors to carry out simultaneous
16     substitution.  With no policy basis for the existing
17     discrimination against specialty services, NetStar
18     proposes that mandatory substitution be extended to
19     requests by specialty services.
20  18394                We would further propose, for both
21     specialty and conventional broadcasters, that to
22     further the protection of program rights, the existing
23     rules should be extended to substituting over U.S.
24     cable services.  With the increase in authorized
25     foreign service over the past number of years, rights
                          StenoTran

                             3943

 1     protection cannot be complete without extending
 2     substitution to those services as well.
 3  18395                NetStar would like to thank the
 4     Commission for taking initial steps towards extending
 5     rights protection to specialty services under the new
 6     Distribution Regulations.  Unfortunately, the reality
 7     is that the changes had very limited success.  As
 8     outlined to the Commission in various documents filed
 9     with you, since the regulations came into effect, TSN
10     has written to the 25 largest distributors several
11     times formally requesting substitution for a number of
12     events.  While several mid-sized cable operator and the
13     DTH licensees have agreed, over 75 per cent of the
14     distributors contacted have refused our requests,
15     including the largest distributors.
16  18396                These same distributors are telling
17     us that it is not a cost issue, and with mid-sized
18     cable operators saying, yes, we know it is not a cost
19     issue.  They will not undertake simultaneous
20     substitution for specialties because they are not
21     obliged to.  As you will hear, other services have had
22     similar experiences.
23  18397                The benefits of this proposal will be
24     significant.  First, it will allow maximum protection
25     of program rights.  It will increase audiences tuned
                          StenoTran

                             3944

 1     into the Canadian service.  In addition, the increased
 2     viewership to the Canadian service will mean more
 3     exposure for promotions of upcoming Canadian shows and
 4     there will be significant increases in expenditures on
 5     Canadian programming from any additional advertising
 6     revenue, under the gross revenue formula.
 7  18398                We think this makes sense and we
 8     truly believe that the benefits to the specialty
 9     industry and to Canadian programming are substantial. 
10     We hope you will agree.
11  18399                MS McQUEEN:  Almost everybody who has
12     talked to you about under-represented programming has
13     talked about drama, which is seen as the single most
14     important format that needs support in Canadian
15     broadcasting.  Drama is important.  It's the basic
16     block of story telling.  It can fire our imagination
17     and touch our emotions.  But it is also the most
18     difficult and the most expensive genre to do
19     successfully.  We have spent hundreds of millions of
20     dollars of public money on Canadian dramatic
21     programming.  We have had some wonderful successes, you
22     have heard about many of them, but we are not yet seen
23     on the international front as world leaders in drama. 
24     We are, however, seen as international leaders in other
25     areas, including documentaries and children's
                          StenoTran

                             3945

 1     programming, and we are concerned that we not abandon
 2     our success or our focus on these programs.
 3  18400                Formats other than drama are
 4     essential to the Canadian experience.  Other genres can
 5     reflect Canadian values, teach us about our past,
 6     educate our children, entertain us and inspire us, and
 7     viewers have shown a strong natural interest in
 8     watching Canadian documentaries and children's
 9     programming.  Moreover, these programs can be produced
10     efficiently and they can make a profit.
11  18401                We propose, at NetStar, that you
12     extend the 150 per cent credit to all under-represented
13     formats equally, including documentaries.  Equal
14     support will mean equal opportunity for success; for
15     more viewers, stronger services and for more Canadian
16     programming.
17  18402                M. JANNETEAU:  D'une certaine façon,
18     c'est toute la programmation canadienne qui est sous-
19     représentée.  C'est d'ailleurs pourquoi nous sommes ici
20     aujourd'hui.  Toutes les émissions canadiennes doivent
21     être soutenues et encouragées et, pour cela, il faut en
22     faire la promotion.
23  18403                Nous nous devons de bien faire -- de
24     mieux faire -- le marketing de nos émissions
25     canadiennes.  Souvent friands d'émissions canadiennes
                          StenoTran

                             3946

 1     et toujours prêts à célébrer leurs succès, nos
 2     téléspectateurs doivent être informés, et de leur
 3     existence même, et de leur place dans nos grilles de
 4     programmation.
 5  18404                Face à une concurrence toujours
 6     croissante et à la fragmentation toujours plus grande
 7     de l'offre télévisuelle, face aussi à la marée
 8     publicitaire américaine, il devient de plus en plus
 9     important d'encourager et de mousser le visionnement de
10     nos émissions; le marché anglophone est littéralement
11     inondé quotidiennement par la publicité en ondes des
12     émissions américaines.
13  18405                NetStar est d'accord avec bon nombre
14     d'autres intervenants:  la promotion des émissions
15     canadiennes est essentielle au renforcement du contenu
16     canadien.
17  18406                Plusieurs propositions ont ainsi été
18     formulées:
19  18407                - Considérer les dépenses visant la
20     promotion d'émissions canadiennes comme des dépenses
21     admissibles de programmation.
22  18408                - Imposer une utilisation maximale
23     des disponibilités publicitaires locales des services
24     de radiodiffusion par satellite non canadiens pour la
25     promotion d'émissions canadiennes.
                          StenoTran

                             3947

 1  18409                - Adopter une politique d'abolition
 2     des frais pour les services spécialisés utilisant ces
 3     disponibilité publicitaires locales.
 4  18410                NetStar appuie toutes ces
 5     propositions et les considère comme des moyens
 6     pratiques de soutenir la programmation canadienne.
 7  18411                Trina.
 8  18412                MS McQUEEN:  As clean-up batters, we
 9     have seen some consensus forming in a number of areas. 
10     Others have agreed with us that the revenue expenditure
11     formula is key to getting more.  And we think there is
12     also agreement that increasing the viewer demand for
13     Canadian programming is essential.  At NetStar, we
14     believe that combining the revenue expenditure formula
15     with simultaneous substitution equals support for all
16     under-represented programming and good promotion of
17     Canadian shows will mean stronger broadcasting services
18     and larger audiences for Canadian programming.
19  18413                We thank you for the opportunity to
20     speak and we are ready to answer your questions.
21  18414                THE CHAIRPERSON:  Thank you.
22  18415                Commissioner McKendry.
23  18416                COMMISSIONER McKENDRY:  Thank you,
24     Madam Chair.
25  18417                Thank you for your presentation. 
                          StenoTran

                             3948

 1     Perhaps we could start by talking about promotion
 2     expenditures.  On page 2 of your written submission you
 3     propose to allow promotion expenditures to count as
 4     Canadian and to allow Canadian promos to be considered
 5     as Canadian programming.  I think you also discussed
 6     this on page 9 of your submission as well.
 7  18418                First of all, what expenditures do
 8     have you in mind?  Are these advertising payments to
 9     third parties, the cost of producing a promotional
10     spot?
11  18419                MR. JANNETEAU:  I can give you some
12     examples of some of those expenditures:  animation,
13     music, the voice-over that goes on to promos, temporary
14     help such as freelance producers, travel, outside
15     creative fees that might be required on the promos and
16     so on.
17  18420                We believe that these efforts are
18     essential to the increase and getting more viewers to
19     view Canadian programs and counting Canadian promo
20     expenditures in the same way that we do Canadian
21     programming would help achieve that goal.
22  18421                COMMISSIONER McKENDRY:  I take it you
23     take a broad view of expenditures.  You are not
24     restricting it to advertising expenditures with respect
25     to acquiring advertising from third parties.
                          StenoTran

                             3949

 1  18422                MR. JANNETEAU:  In fact, we would
 2     also include third party advertising in that when it is
 3     directed specifically for Canadian programs.
 4  18423                COMMISSIONER McKENDRY:  The reason I
 5     ask is we did have one party appearing before us that
 6     would have restricted these expenses to third party
 7     advertising.  You are saying it's broader than that in
 8     your view?
 9  18424                MR. JANNETEAU:  That's right.
10  18425                COMMISSIONER McKENDRY:  How would we
11     comfort ourselves or be assured, in the environment you
12     are talking about, that the expenditures reported to us
13     were properly incurred and accurately recorded?  How
14     would we monitor that?
15  18426                MR. JANNETEAU:  I presume that you
16     would do that in the same way that we do it for
17     Canadian programming expenditures at this time.  There
18     is a pretty good definition of what is to be included
19     in Canadian programming expenditures.  We submit
20     reports yearly and I presume that we would do the same
21     thing for promotion expenditures and outside
22     advertising.
23  18427                COMMISSIONER McKENDRY:  And you feel
24     that the detail in there would be sufficient for us to
25     come to an opinion about whether or not the expenses
                          StenoTran

                             3950

 1     were fairly recorded?
 2  18428                MR. JANNETEAU:  Absolutely.
 3  18429                MS McQUEEN:  I think that also you
 4     would develop a body of expertise very soon that would
 5     enable you to know when somebody was way out of line or
 6     even a little bit out of line, unless we were lying to
 7     you, which would be unthinkable.
 8  18430                COMMISSIONER McKENDRY:  So you are
 9     suggesting by comparing amongst the services and
10     broadcasters we would get a feel.
11  18431                MS McQUEEN:  I presume that would be
12     what you would do with other kinds of expenses that are
13     reported to you.
14  18432                COMMISSIONER McKENDRY:  I would like
15     to talk now about the formats, other than drama, that
16     you point out are equally valuable in their ability to
17     reflect our cultural values and identity.  You talk
18     about that on page 2 of your written submission and I
19     think you touched on it in your oral presentation as
20     well.
21  18433                You state that these formats require
22     support because not enough product is available or
23     because the format is uneconomical to produce.  Can you
24     tell me what formats you have in mind?  Perhaps those
25     are the same ones that you went through in your oral
                          StenoTran

                             3951

 1     presentation but I would like to be clear about the
 2     other formats that you are referring to here that are
 3     uneconomical to produce or where there isn't enough
 4     product available.
 5  18434                MS McQUEEN:  Particularly we want to
 6     be the voice for documentaries here.  We think that
 7     that is a crucially important format, one in which
 8     Canadians have a proud history, and I think a format
 9     that can range over so many themes and do so many jobs
10     that it provides an astonishing variety of expression. 
11     So that is our primary concern for documentaries.
12  18435                We also see children's programming as
13     something that Canadians are very, very good at. 
14     Non-violent programming with educational values has
15     been a strength of Canadian producers and we just want
16     to make sure that in the kind of -- I don't want to
17     call it an obsession but it's pretty close to it with
18     Canadian drama -- that these formats do not sort of
19     slip away in the attention and the funding that's being
20     given to drama.
21  18436                COMMISSIONER McKENDRY:  Let's talk
22     about documentaries for a minute.  Now, you are saying
23     that documentaries are uneconomical to produce.  Is
24     that your point?
25  18437                MS McQUEEN:  They can be uneconomical
                          StenoTran

                             3952

 1     to produce.  Not all of them are.  Some of them can be
 2     profitable.  But I think that there is not enough of
 3     them and they seem to be ignored in many different
 4     ways.
 5  18438                For example, they do not even have a
 6     category to themselves in the listing of different
 7     formats that the CRTC has.  They are included under
 8     public affairs.  Most descriptions of what people watch
 9     include documentaries under public affairs.  There are
10     two very different things; there are programs like "W5"
11     and "Fifth Estate" that are not documentaries but are
12     public affairs programs, and then there are the true
13     documentary formats, but they are all kind of lumped
14     together so that there is no really good picture of the
15     number of documentaries.  But I think if you look at
16     any television guide of conventional broadcasters and
17     even specialty channels you will see that the long form
18     documentary is not a category that -- it's a category
19     that is certainly on the air but I would not say it is
20     represented.  It is under-represented.
21  18439                COMMISSIONER McKENDRY:  Would you
22     like to see us then establish a separate category
23     designation for documentaries?
24  18440                MS McQUEEN:  I would like to see
25     documentaries in a category, yes, in the categories of
                          StenoTran

                             3953

 1     programming that you have.  I also think that it should
 2     be firmly given a position in the list of under-
 3     represented categories.
 4  18441                COMMISSIONER McKENDRY:  Just in terms
 5     of the uneconomical to produce aspect of this, you said
 6     that some documentaries are quite profitable and others
 7     are not.  The ones that are not, is that a reflection
 8     of the fact that they don't attract viewers for
 9     whatever reason, they are not documentaries that the
10     public responds to sufficiently?
11  18442                MS McQUEEN:  No, exactly to the
12     contrary.  I think the reason -- documentaries become
13     very expensive when they require expensive research,
14     when they require many days of shooting, when they
15     require, for example in my own field, which is wildlife
16     documentaries, it may take two years of hiding behind a
17     tree before you get the exact shot of the bird that you
18     want, and that becomes extremely expensive.  It's not
19     to say that those documentaries don't eventually have
20     large audiences, they do, but the daunting prospect of
21     funding them may often put people off doing the kind of
22     documentaries that have the stature and the grandeur
23     and the production values of other programs.
24  18443                That's not to say that, by contrast,
25     if I may say something about drama again, a million
                          StenoTran

                             3954

 1     dollars an hour for drama is a kind of weak budget. 
 2     It's okay but it's just barely adequate.  For a
 3     documentary, it's a stratospheric budget.  And when we
 4     talk about documentaries as being cost efficient, the
 5     fact is that you can get a great many more high
 6     production values for a documentary per hour than you
 7     can with the same amount of money spent on drama.  Not
 8     to say drama is bad.  I know that it's a federal crime
 9     to speak against Canadian drama and I do not want to
10     get into any kind of trouble here.  Do you have a
11     witness protection program?
12  18444                The fact is that documentaries are
13     more cost efficient than drama.
14  18445                COMMISSIONER McKENDRY:  Given that
15     some dramas are profitable without public support and
16     that some require public support, how would we
17     distinguish or how would the funding agency distinguish
18     between those that should be assisted financially and
19     those that shouldn't.
20  18446                MS McQUEEN:  I'm sorry, did you say
21     drama or documentaries?
22  18447                COMMISSIONER McKENDRY:  Sorry,
23     documentaries.  I apologize if I said drama.
24  18448                Let me repeat the question.  Given
25     that some documentaries are profitable and others are
                          StenoTran

                             3955

 1     not because of high costs and so on, how would a
 2     funding body distinguish between the documentaries that
 3     should receive assistance and those that shouldn't
 4     because they are profitable on their own?
 5  18449                MS McQUEEN:  Well, I am not sure that
 6     most of the funding agencies regard the profitability
 7     of a program as a bad thing.  I think, in the cases of
 8     children's and drama, most people go into it with the
 9     expectation that there might actually be a profit at
10     the end of it.  It does not often materialize but I do
11     not think that's one of the things that is taken into
12     account.  The non-profitability becomes a big check
13     mark for any genre.
14  18450                What we would like to see for
15     documentaries is the same status and the same
16     incentives as other under-represented programming; no
17     more, no less, same procedures, same judgments as other
18     under-represented categories.
19  18451                COMMISSIONER McKENDRY:  I would like
20     to ask you about the comment on page 3 of your
21     submission that there are occasions when broadcasters
22     should be allowed to receive Telefilm equity funds.  I
23     think in your introductory comments you pointed out
24     that you have the advantage of building on the record
25     that exists and this hearing, in your comments, I
                          StenoTran

                             3956

 1     suppose we have the same time opportunity as well.
 2  18452                I wanted to ask you about a comment
 3     that Mr. MacMillan from Alliance made about this issue.
 4                                                        1450
 5  18453                What I took him to be saying is that
 6     the broadcasters and people that are supporting this
 7     position are really making a mountain out of a mole
 8     hill.  He discussed this with us at page 339 of the
 9     transcript in Volume 2, and what he said was, he said,
10     and I quote:
11                            "I am just pointing out that
12                            there are currently no barriers
13                            to distributing or getting tax
14                            credits or getting CTF money
15                            now."
16  18454                And he was referring to the
17     broadcasters.  He went on to say:
18                            "The one barrier that there is,
19                            however, is Telefilm equity
20                            funding.  That debate is, say, a
21                            $30 or $35 million a year issue. 
22                            That's the English-language
23                            private broadcaster TV portion
24                            of Telefilm, roughly $30, $35
25                            million..."
                          StenoTran

                             3957

 1  18455                Then he went on to say that this is a
 2     $1.7 billion advertising driven industry; and in fact
 3     the numbers in your submission put it at $2.1 billion
 4     because I think he was excluding the specialty
 5     advertising revenues.
 6  18456                What is your reaction to his point
 7     that we are really just talking about an
 8     infinitesimally small amount of money in relation to
 9     the funding that is available to broadcasters for
10     production, that there really are no significant
11     restrictions?
12  18457                MS McQUEEN:  Mr. MacMillan is one of
13     my heroes, and I would hate to oppose him.  But if it
14     is such a mole hill, why are they opposing it so
15     fiercely and with such great force?  Maybe it is a mole
16     hill, but I guess our position is that anybody who
17     wants to make Canadian programming should be
18     encouraged, not discouraged.
19  18458                We agree with the specialty
20     association that there are difficulties in allowing
21     broadcasters access to the Telefilm pot of money; but
22     we do believe that those difficulties can be overcome
23     and that if they are overcome it will not mean that
24     broadcaster affiliate companies will drain Telefilm. 
25     What it will mean is that on occasion broadcasters who
                          StenoTran

                             3958

 1     have a specifically Canadian idea, and our proposal is
 2     that these programs that do get Telefilm funding that
 3     are broadcaster produced have to meet much more
 4     stringent conditions than those proposed by independent
 5     producers.
 6  18459                But if we can meet the more stringent
 7     conditions, if we are willing to invest a great deal of
 8     our own money in it, I am confused about why we
 9     shouldn't have the same ability to make these
10     economically viable that large production companies
11     have.
12  18460                It seems to me that if we want more
13     Canadian programming, we should accept the offers of
14     everyone who wants to come to the table with a large
15     licence fee and distinctively Canadian themes, 10 out
16     of 10 Cavco points, it is a good thing.
17  18461                COMMISSIONER McKENDRY:  So you don't
18     accept his argument that there is lots of resources
19     available to broadcasters without having access to the
20     Telefilm equity funds?
21  18462                MS McQUEEN:  I guess if there were
22     lots of resources available to broadcasters to do
23     underrepresented programming, they would be doing it
24     instead of going to independent producers.  That is
25     common sense to me.
                          StenoTran

                             3959

 1  18463                COMMISSIONER McKENDRY:  Let's talk
 2     about simultaneous substitution for a few minutes.  I
 3     think this is an important matter to NetStar.
 4  18464                Let me begin by asking you to what
 5     extent your proposal would benefit other services than
 6     sports services.
 7  18465                MR. BRACE:  Besides sports?
 8  18466                COMMISSIONER McKENDRY:  Yes.
 9  18467                MR. BRACE:  I think that in all
10     cases, including sports, the benefit would be in
11     several areas.  I think probably the most significant
12     benefit would be the fact that any additional or
13     incremental revenues that are obtained by virtue of
14     simultaneous substitution, by view of the gross revenue
15     formula, would automatically go back into Canadian
16     programming.
17  18468                I think, secondly, that we can't
18     underestimate the opportunity to promote Canadian
19     programming through what is essentially high profile
20     programming that you are airing to a broad audience.
21  18469                So I think that those two elements
22     are certainly important.
23  18470                Probably the third is rights
24     protection, and maybe it is at the top of the list,
25     that when we go out, whether we are sports, whether we
                          StenoTran

                             3960

 1     are any other service for that matter, whether it is
 2     conventional, we go out and we purchase rights for
 3     Canada.  Simultaneous substitution allows us to exploit
 4     those rights, those national rights, and therefore that
 5     is an opportunity for us at least, with the other two
 6     points that I just raised.  I think that benefits every
 7     one across the board.
 8  18471                COMMISSIONER McKENDRY:  Perhaps I
 9     should have been a little more specific in my question. 
10     What I am looking for are there any other services
11     interested in this except sports services?
12  18472                MR. BRACE:  I would like to pass on
13     to Elizabeth Duffy-MacLean on that one.
14  18473                MS DUFFY-MacLEAN:  Commissioner
15     McKendry, I think you are going to be hearing from
16     several other services over the next day or so,
17     including the Alliance-Atlantis people who will have --
18     be able to better answer your questions about
19     non-NetStar benefits.
20  18474                As well, I think this morning SPTV as
21     well supported simultaneous substitution for its
22     members.
23  18475                COMMISSIONER McKENDRY:  If I remember
24     correctly, I think SPTV said it should be extended to
25     Class I and Class II systems, and I think your proposal
                          StenoTran

                             3961

 1     is Class I systems only, do I have that correct?
 2  18476                MR. BRACE:  Class I systems, yes,
 3     those with subscribers of 6,000 or more.
 4  18477                COMMISSIONER McKENDRY:  Why do you
 5     not propose to extend it to Class II as SPTV did?
 6  18478                MS DUFFY-MacLEAN:  I think this was a
 7     bit of a historical discussion we have had over time
 8     with the Commission.  I think at one point we said what
 9     we really needed were the major markets, the Class Is. 
10     We are certainly happy to accept Class I and Class II,
11     if that is on par with what the other -- what the
12     conventional broadcasters are receiving now.
13  18479                COMMISSIONER McKENDRY:  If I
14     understand correctly what you are saying, you are
15     telling us this can be done because you have requested
16     some medium-sized systems to do it and they have done
17     it.  So therefore the big systems should be able to do
18     it.
19  18480                I guess I want to understand that
20     argument a little better.  Do you have any information
21     for us about the costs that were incurred by the
22     medium-sized systems?  Sort of a follow-up question to
23     that is:  Did you pay for any of these costs or did
24     they pay for them all themselves?
25  18481                MR. BRACE:  Mr. McKendry, just to
                          StenoTran

                             3962

 1     clarify one point.  We actually made the request of all
 2     the systems, not just the small systems, for a number
 3     of programs dating from a period that went from
 4     February through December of last year.
 5  18482                In point of fact, it was only the
 6     smaller systems, some of the smaller systems, like
 7     Northern and Bragg and Mountain Cable in a couple of
 8     instances that agreed to do it; and, of course, the DTH
 9     services came on board as well.
10  18483                In every case, it was done willingly
11     and without any notion of costs.  They didn't refer any
12     costs to us and certainly we didn't pay any cost.
13  18484                COMMISSIONER McKENDRY:  And the
14     larger systems, have they provided you with any reasons
15     why they haven't done it other than that they don't
16     have to do it?
17  18485                MR. BRACE:  In discussions I have had
18     with the larger systems, and certainly Elizabeth
19     Duffy-MacLean can talk about this as well, they raise
20     an issue of cost, although they don't quantify it.  But
21     probably the biggest issue that they raise is two
22     points on viewership discontent, and if I can just talk
23     about that from a little bit of a sports standpoint.
24  18486                The first is that viewers complain,
25     as you can appreciate, when the presentations or the
                          StenoTran

                             3963

 1     awards or the final of an event is not shown because it
 2     is run long and it interferes with other network
 3     programming.  So, the tendency by people who are
 4     simultaneously substituting may be to leave an event
 5     before its absolute conclusion.
 6  18487                On that point, certainly as a sports
 7     network, with one kind of niche in our market, and that
 8     is to do sports programming, we of course stay right to
 9     the end and we do complete the event and that is our
10     policy.  So I think that that issue is taken off the
11     table.
12  18488                The other one was a kind of a strange
13     one, but it was raised by a discussion I had actually
14     with Shaw Cable, who said that the big complaint they
15     have is funnily enough on Super Bowl, where people like
16     to see the launch of the American commercials in that
17     specific event.  That, of course, is not an issue for,
18     I think, the specialty services, as I don't anticipate
19     any of us will be carrying Super Bowl down the road.
20  18489                COMMISSIONER McKENDRY:  With respect
21     to the costs -- well, just let me make sure I
22     understand your answer.  The costs, they haven't put
23     forward the costs as a reason, it is not a cost issue
24     as far as you know with the large systems, it is these
25     other reasons that you have pointed out to us?
                          StenoTran

                             3964

 1  18490                MR. BRACE:  They identified cost as
 2     an issue, but there were no specifics given.  In other
 3     words, when asked -- and I asked the question:  Could
 4     you quantify for me what it actually costs to do this? 
 5     The answer I got was it would have to be calculated.
 6  18491                I visited with ExpressVu to see what
 7     their opportunity for simultaneous substitution was. 
 8     They already have the technology in place, which is
 9     kind of a touch and drag system, which does it
10     instantly.  It is there.
11  18492                So I am really kind of in the dark
12     when it comes to answering the question of costs,
13     commissioner.
14  18493                COMMISSIONER McKENDRY:  Have you
15     requested simultaneous substitution for the baseball
16     play-offs that are on now and are being carried by TSN?
17  18494                MR. BRACE:  Yes, we have.
18  18495                COMMISSIONER McKENDRY:  And you were
19     turned down?
20  18496                MR. BRACE:  The same response, yeah,
21     we have had no luck.
22  18497                COMMISSIONER McKENDRY:  Thank you.  I
23     would like to talk for a moment now about your
24     recommendation with respect to making the licence
25     renewal process an administrative procedure, and you
                          StenoTran

                             3965

 1     talk about that on page 3.
 2  18498                You recommend that we make the
 3     licence renewal process an administrative procedure for
 4     broadcasters that exceed a 60 per cent Canadian content
 5     level overall and that expend more than 40 per cent of
 6     their gross revenues on Canadian programming.
 7  18499                I wanted to understand what the 60
 8     per cent Canadian content level referred to in order
 9     that I can relate that to the 40 per cent of the gross
10     revenues.  I understand that.
11  18500                But what does the 60 per cent refer
12     to?
13  18501                MS DUFFY-MacLEAN:  I think that was
14     our attempt at defining a level of substantialness in
15     terms of what services are doing for Canadian
16     programming.
17  18502                MS McQUEEN:  But it is hours, too.
18  18503                MS DUFFY-MacLEAN:  But it is hours.
19  18504                COMMISSIONER McKENDRY:  So the 60 per
20     cent is exhibition as opposed to 40 per cent which is
21     money?
22  18505                MS DUFFY-MacLEAN:  Right.
23  18506                COMMISSIONER McKENDRY:  What criteria
24     did you use to come up with these two benchmarks?
25  18507                MS DUFFY-MacLEAN:  Again, I think it
                          StenoTran

                             3966

 1     was our experience in looking at both what we do, as
 2     well as what is done across the board, that there are
 3     certainly other services who are doing a substantial
 4     level; that 60 on the conventional side seems to be a
 5     level that's required of them, and in our experience it
 6     is a level that denotes some substantial contributions.
 7  18508                COMMISSIONER McKENDRY:  You note on
 8     page 23 that specialty and pay services now spend 37
 9     per cent of their revenues on Canadian programming. 
10     What is the equivalent number, then, for exhibition?
11  18509                MS DUFFY-MacLEAN:  I am sorry, the
12     equivalent level across the board?
13  18510                COMMISSIONER McKENDRY:  Well, you are
14     proposing -- I just want to have some -- I understand
15     that your specialty industry is close to the 40 per
16     cent at 37 per cent.  How close are you to the other
17     benchmark that you would need to achieve?  If you have
18     the number for TSN, that is fine, but if you have the
19     number for the industry, that would be helpful as well.
20  18511                MS DUFFY-MacLEAN:  I don't have the
21     number for the industry in terms of actuals because I
22     think that is a function of what they come forward to
23     you with at licence renewal and say that they are
24     doing.
25  18512                In terms of the levels that they are
                          StenoTran

                             3967

 1     required, as you know, it ranges quite substantially
 2     from 100 down to 15 and 30.  There would be certainly a
 3     differing degree of what people would be required to
 4     do.
 5  18513                I think what we were looking at in
 6     putting this forward was to say that if you offer
 7     broadcasters some kind of incentive, and I am probably
 8     using the word "broadcasters" incorrectly as we did
 9     this morning, if you ask specialty services to do a
10     substantial level, then the motivation for something
11     like a licence renewal, which everyone takes extremely
12     seriously and can take the better part of a year to
13     prepare for, if someone can prove that they are already
14     meeting a substantial level and, perhaps, 60 and 40 is
15     not that appropriate level as you might define it, but
16     that that would allow them to get something back in the
17     sense that they have already met a substantial level of
18     both hours and dollars, and that in doing that,
19     perhaps, a licence renewal becomes a little less of a
20     need, that there may not be a problem in that area.
21  18514                COMMISSIONER McKENDRY:  You are
22     proposing this benchmark would apply to the
23     specialities as well, this 60-40, not just
24     conventional, over-the-air broadcasters?
25  18515                MS DUFFY-MacLEAN:  To specialties.
                          StenoTran

                             3968

 1  18516                COMMISSIONER McKENDRY:  Where are
 2     Discovery and TSN at with respect to the 60 per cent
 3     exhibition?
 4  18517                MS DUFFY-MacLEAN:  They are all
 5     performing at 60 per cent.
 6  18518                COMMISSIONER McKENDRY:  For your
 7     industry it is not likely that it would require much
 8     more effort to get to that benchmark.  You are at --
 9     for the specialities, you are at 37 per cent already;
10     you only have to get another 3 per cent.  In your case
11     at least TSN and Discovery are already at the 60 per
12     cent, so just a little bit more would get you into that
13     administrative arena.
14  18519                MS DUFFY-MacLEAN:  Yes.
15  18520                COMMISSIONER McKENDRY:  The
16     conventional broadcasters, you say, are only at 27 per
17     cent with respect to -- 27 per cent of revenues are
18     spent on Canadian programming.  So it would be a fair
19     leap for them to go from 27 to 40 per cent.
20  18521                MS McQUEEN:  For some of them it
21     would.  We have an Appendix "B" to the SPTV submission
22     which went through the entire, if you wanted to look at
23     that afterwards, it would tell you.
24  18522                Actually, for some of specialty
25     channels, it would be a considerable height to reach. 
                          StenoTran

                             3969

 1     There are levels as low, I think, as 28 per cent of
 2     revenue, and perhaps lower.  I think some
 3     conventionals, obviously, are above the average number
 4     that you mentioned.  So I don't think we can say that
 5     it's huge for every conventional and not so huge for
 6     every specialty.  It might be a little bit huger for
 7     conventionals than specialities but not by an
 8     exponential factor.
 9  18523                COMMISSIONER McKENDRY:  The hugeness
10     could be compounded I suppose for some conventionals in
11     the sense that they do drama, and in your case you
12     don't do any drama at all.
13  18524                MS McQUEEN:  Well, in theory, they
14     could get to it very easily by doing a little more
15     drama whereas -- because drama is so expensive --
16     whereas it takes a lot more documentary programming to
17     raise that percentage level.
18  18525                Are we going to do math in public
19     here?
20  18526                COMMISSIONER McKENDRY:  No.  I just
21     want to make sure that we understand the implications
22     of your 60 and 40 recommendation.  Is it something that
23     is practical?  Is it something that can be held out to
24     the conventional broadcasting industry as a reasonable
25     benchmark for them to achieve?  I think I can
                          StenoTran

                             3970

 1     understand where it might be for the specialities but I
 2     am not -- I guess I am not certain that it is for the
 3     conventionals.
 4  18527                So you are asking us to put this in
 5     place.  We are going to have to decide whether or not
 6     we accept your recommendation and I think we need to
 7     understand what the implications of it are.
 8  18528                Let me just follow up that by asking
 9     you, then, what you mean by an administrative procedure
10     for a licence renewal?
11  18529                MS McQUEEN:  Well, first of all, you
12     are absolutely right, we put it forward without having
13     the kind of detailed knowledge that we would expect you
14     to consider before you did it.  I think our belief is
15     that it would be a stretch for many of us, but not an
16     insuperable stretch or else we wouldn't have put it
17     forward.  But it is a nice benchmark.
18  18530                As to the administrative process...
19  18531                MS DUFFY-MacLEAN:  I think what we
20     were thinking about was, perhaps, a kind of paper
21     process that provides you with the numbers you need to
22     have the comfort that we are doing the levels,
23     substantial level, however you define it, whether that
24     be 60 and 40 or some other level.  Once you are
25     comfortable with that, then you need to decide whether
                          StenoTran

                             3971

 1     there are other issues that require the broadcasters,
 2     specialty services to come before you in this kind of a
 3     process or not in a presentation-type set-up.
 4  18532                COMMISSIONER McKENDRY:  And the
 5     administrative process, the administrative procedure
 6     you set out would be a formality?  I don"t understand
 7     what you mean by "administrative procedure".
 8  18533                MS DUFFY-MacLEAN:  I guess what I am
 9     saying is the Commission needs to decide what basic
10     numbers and what basic information it requires to have
11     the level of comfort that in the area of Canadian
12     content and whatever -- what other conditions of
13     licence are being met are -- that you are comfortable
14     the services is meeting that, in kind of a report form,
15     perhaps something that's a little less than your
16     standard form.
17  18534                Certainly, this is again as Trina
18     said, not something that we have defined in an A to Z
19     fashion.  What we were looking for was some kind of
20     concept that might allow the broadcaster, the specialty
21     service to have the motivation to meet whatever
22     substantial levels you define, and come away with
23     something that allows them the other half of the
24     equation, which is a benefit to not have to appear
25     before you, if you don't have other issues with them.
                          StenoTran

                             3972

 1  18535                We certainly do not have a form set
 2     out that says this is what the Commission should ask.
 3  18536                MS McQUEEN:  May I give you a
 4     parallel?  When I went to university, if you had good
 5     enough marks during the term you didn't have to write
 6     the final.  So this is kind of a parallel to that.
 7  18537                But, of course, if there were issues
 8     that the Commission wanted to examine, for example, if
 9     there had been letters of complaint about us, or if
10     there were new issues in the system that you wanted to
11     explore with a personal hearing, then you could do so. 
12     But if you felt comfortable that we had done well,
13     there would be a process that would not require a
14     hearing and that would not require the kind of
15     investment in time and resources for the station.  As I
16     say, we wouldn't have to write the final.
17                                                        1510
18  18538                COMMISSIONER McKENDRY:  Thank you.
19  18539                On page 5 you state that adequate
20     notice must be given to specialty services regarding
21     any re-tiering re-alignments or service launches.  I
22     just want to make sure I understood.  Does this just
23     apply to cable or to all BDUs?
24  18540                MS DUFFY-MacLEAN:  I think we are
25     looking at all BDUs.
                          StenoTran

                             3973

 1  18541                COMMISSIONER McKENDRY:  And what, in
 2     your view, would be adequate notice?
 3  18542                MS DUFFY-MacLEAN:  You are talking
 4     about the existing 30 day?
 5  18543                COMMISSIONER McKENDRY:  You just say
 6     that adequate notice must be given.  What is your view,
 7     30 days?
 8  18544                MS DUFFY-MacLEAN:  We believe that 30
 9     hasn't, in our experience, been adequate notice and
10     that we would be looking for something like 60 days.
11  18545                COMMISSIONER McKENDRY:  Why wouldn't
12     you negotiate this type of notice in your arrangements
13     with BDUs?
14  18546                MS DUFFY-MacLEAN:  We have spoken to
15     specifically cable operators about channel re-alignment
16     issues and we have actually gone back on at least one
17     occasion and said, "You haven't even met the 30 days." 
18     So, we have had those discussions.  Our view is that
19     the 30 days hasn't, in reality, proven to be perhaps a
20     level that has worked to date.
21  18547                COMMISSIONER McKENDRY:  My question
22     is, though, why wouldn't you negotiate whatever period
23     you want with the cable operators and execute this on a
24     contractual basis?
25  18548                MS DUFFY-MacLEAN:  It hasn't been an
                          StenoTran

                             3974

 1     issue that has been negotiable to date.
 2  18549                COMMISSIONER McKENDRY:  In the sense
 3     that the other party refuses to negotiate with you on
 4     this?
 5  18550                MS DUFFY-MacLEAN:  Well, there is no
 6     need for them to negotiate, I don't think, because, as
 7     it stands, it is already 30 days.
 8  18551                COMMISSIONER McKENDRY:  Again why
 9     should you be given notice of service --
10  18552                MS DUFFY-MacLEAN:  I apologize.  Is
11     it already 60 days?  It's already 60 days, I'm sorry.
12  18553                COMMISSIONER McKENDRY:  So, we could
13     reduce it from 60 to 30?
14  18554                MS DUFFY-MacLEAN:  No, I think we
15     will leave it at 60.
16  18555                COMMISSIONER McKENDRY:  So, the
17     existing notice is adequate.  You are not asking us to
18     do anything different here?
19  18556                MS DUFFY-MacLEAN:  No.
20  18557                COMMISSIONER McKENDRY:  Why should
21     you be given notice of service launches if there is no
22     re-tiering or channel re-alignments?  You say that you
23     want to be given adequate notice of service launches if
24     there is no re-tiering.  So, if your service isn't
25     being re-tiered or if there isn't any channel re-
                          StenoTran

                             3975

 1     alignment that affects your service, why should you be
 2     given notice -- why should the cable operator have to
 3     give you 60 days' notice of a new service launch?
 4  18558                MS DUFFY-MacLEAN:  I think that was
 5     in the list of what we were looking at just from a
 6     business perspective, the informational requirements. 
 7     There was not an equation there -- we were not trying
 8     to equate service launches with the same level of
 9     issues that channel re-alignments might give us.  That
10     certainly wasn't our intention.
11  18559                MS McQUEEN:  That would mean if we
12     had a service that was being launched, we would like to
13     know in advance what channel it would be on.  It's not
14     that we would be asking for every service launch -- for
15     us to be informed of every service launch, it's just if
16     we actually had a new service to launch.
17  18560                COMMISSIONER McKENDRY:  That answers
18     my question, thank you.  I thought it applied to any
19     new service launch.
20  18561                On page 5, you state that the most
21     recently authorized non-Canadian services have been
22     added to the newest tier at the expense of the
23     unlaunched Canadian specialty services.  Then you go on
24     to say the non-Canadian services are the least popular
25     with viewers.
                          StenoTran

                             3976

 1  18562                We had a discussion with the Canadian
 2     Cable Television Association about this area of
 3     marketing and the point that Rogers' Mr. Allen made to
 4     us is that, from a cable operator's marketing
 5     perspective, you have to look at the entire package as
 6     a whole.  Apparently, from a marketing perspective, he
 7     believes it is important to have general interest
 8     services such as WTBS and The Family Channel and a tier
 9     with specialized services than is the package as a
10     whole that counts.  In other words, you shouldn't just
11     be looking at the Canadian special services and then
12     drawing conclusions about the Canadian specialty
13     services to explain the success of the tier.
14  18563                For example, on page 3100 of the
15     transcript, he said:
16                            "We think the entire package as
17                            a whole is what is important."
18  18564                What are you views on Mr. Allen's
19     thought that from a cable operator's marketing
20     perspective, it's the package as a whole that one must
21     take into account?
22  18565                MS DUFFY-MacLEAN:  Our issue, I
23     think, was a little bit different.  What we were
24     looking at -- we certainly weren't trying to say that
25     the packaging is not important because that's certainly
                          StenoTran

                             3977

 1     a major issue for us, as you heard from SPTV this
 2     morning.  I think our point about foreign services is
 3     just that in the past they have had a much larger role
 4     in driving the tiers and we are saying that perhaps the
 5     newer services that are coming on from the newer
 6     foreign services don't have that same role.
 7  18566                MS McQUEEN:  Anecdotally -- well,
 8     first of all, I think he is absolutely right, it is the
 9     package as a whole that is important.  I think what
10     they tried to do was design a package which they
11     thought would be so big that it would appeal to a large
12     number of people, but anecdotally what we hear is that
13     if there are in packages services that aren't very
14     attractive and aren't very popular, then people will
15     often say, "Well, I don't want the XY channel, so I am
16     not going to buy the whole thing."
17  18567                So, a negative service can have as
18     much effect on a tier as a positive service, so to
19     speak.  I guess when we look at the ratings performance
20     of the foreign services that were chosen, our suspicion
21     is that those are at best neutral and more likely
22     negative to the acceptance of the tier.  But our
23     overall point is that they aren't driving the tier.
24  18568                Certainly we have been told by cable
25     operators over and over again, and we believe it, that
                          StenoTran

                             3978

 1     services like A&E and The Learning Channel do help to
 2     drive the tier.  Our concern is that that day seems to
 3     be over where there are A&Es left out there to
 4     introduce and we are looking for a different form of
 5     contribution from those foreign services, what can they
 6     do.
 7  18569                This has been the historic reason why
 8     we have had foreign services in this country is because
 9     they contributed to the Canadian broadcasting system. 
10     The old ways don't seem to work any more, so what are
11     some of the new ways?  But that's as a context to say: 
12     What else could the foreign services do to earn their
13     living, so to speak, in Canada?
14  18570                COMMISSIONER McKENDRY:  That leads me
15     to the question I had about them earning their living,
16     so to speak.  On page 6 you state that foreign services
17     added to the eligible satellite services list should
18     pay an administration fee to the CTCPF.  The first
19     question I have for you in respect of that is:  To what
20     extent are administration costs incurred to add a
21     service to the list?  Presumably, if you are going to
22     charge an administration fee, there has to be an
23     administration cost.  What are the costs?
24  18571                MS McQUEEN:  Speaking informally, you
25     have to listen to us gripe about it for hours, so there
                          StenoTran

                             3979

 1     should be some recompense to the system for that. 
 2     That's in some ways a joke, but in other ways it really
 3     isn't a joke.  The consideration of foreign services in
 4     this country does take up a considerable amount of
 5     administration time.  You have to make decisions about
 6     the eligible services list, issue notices, have
 7     meetings, do other kinds of tasks and use resources.
 8  18572                Just as we pay a licence fee, it
 9     seems to us reasonable that other services should pay
10     not a licence fee because they don't have licences, but
11     an administrative fee.  We believed it would help the
12     system if the CRTC then could pass on that fee to the
13     Cable Television Fund for the production of Canadian
14     programs.
15  18573                COMMISSIONER McKENDRY:  So, the
16     notion is that it would recover the regulatory costs
17     that are associated with establishing the list and
18     putting people on the list and so on?
19  18574                MS McQUEEN:  And doing any other
20     tasks, including having the issue debated in front of
21     you, whatever resources that the Commission spends,
22     both human and capital resources.
23  18575                COMMISSIONER McKENDRY:  Mr. Blais
24     discussed this morning with, I guess it was, the SPTV
25     panel the thought that when the cable operator, the
                          StenoTran

                             3980

 1     BDU, pays the five per cent contribution to the Fund,
 2     part of that five per cent is calculated including the
 3     revenues of the U.S. services and that one could argue
 4     that in fact the U.S. services are making a
 5     contribution to the fund.
 6  18576                MS McQUEEN:  I think what we are
 7     looking for is something that in some way -- it will
 8     never be equal.  In other words, Canadian services for
 9     the privilege of doing business in Canada will always
10     have to undertake more obligations than foreign
11     services that are allowed in, but I would remind you in
12     this case Canadian services are doing exactly the same
13     in the five per cent.  Five per cent of our revenues
14     also go to the Canadian Television Fund or the Cable
15     Television Fund.  I can't remember the new name, but
16     the CTCPF, let's call it.
17  18577                So, once again the Canadian services
18     and the foreign services are judged as equal, but, in
19     addition, we have a whole bunch of other obligations. 
20     The foreign services come in, take subscriber revenue,
21     and I guess we ask:  What is their contribution over
22     and above contributions that all of us make to support
23     the system?
24  18578                The other answer to that question is
25     we have no idea whether that, in effect, actually is
                          StenoTran

                             3981

 1     part of their obligation.  In other words, for all we
 2     know, the cable operators assume that and pay it on
 3     their behalf.  We have no idea whether it is actually
 4     deducted from the revenue paid to the American
 5     operators or not.
 6  18579                COMMISSIONER McKENDRY:  If it wasn't
 7     deducted, would you be satisfied then that that was a
 8     sufficient contribution?
 9  18580                MS McQUEEN:  No.
10  18581                COMMISSIONER McKENDRY:  On page 6 you
11     state that foreign services that are directly
12     competitive with Canadian formats should not be
13     authorized without the consent of the Canadian service. 
14     Why isn't this the same as saying consumers shouldn't
15     be able to buy Volvos unless General Motors says it's
16     okay?
17  18582                MS McQUEEN:  That's an amusing way of
18     putting it and I don't want to get into metaphor hell
19     here, but I guess the difference is that if the
20     purchase of Volvos meant that General Motors wasn't
21     going to exist any longer, I think that there would be
22     a problem.
23  18583                What we are saying is that it isn't a
24     case of denying people access to certain kinds of
25     programming.  It's saying that if we have a choice
                          StenoTran

                             3982

 1     between a Canadian sort of programming and a foreign
 2     sort of programming, knowing as we do the facts about
 3     the obligations on Canadian services, the fragility of
 4     the population base to support Canadian services, then
 5     it seems to us a reasonable thing to say:  If we can do
 6     it as Canadians, let's do it as Canadians.  If we can't
 7     do it as Canadians and Americans are ready to do it, by
 8     all means come on in.
 9  18584                COMMISSIONER McKENDRY:  So, the
10     viewer that said to you, "I would like to see ESPN. 
11     You just compete head to head with ESPN and if you are
12     providing a good service, I am going to watch your
13     service", you reject that argument?
14  18585                MS McQUEEN:  Well, you know, it
15     really is difficult to talk about this to the average
16     consumer.  We had this conversation at my Thanksgiving
17     Day dinner, actually, about it.  It's not like
18     producing a physical object where we can compete
19     equally.  The Americans have already, as you know,
20     covered their costs on programming that they export to
21     Canada.  It is not an equal competition and an equal
22     playing field.  I think every society, every
23     capitalist, democratic society has provisions that
24     encourage real competition and that's all we are asking
25     for is real competition.
                          StenoTran

                             3983

 1  18586                We are in a situation now where --
 2     and we do this happily -- we have obligations to serve
 3     Canadian public policy in return for our licence. 
 4     Foreign services don't.  Therefore, our business plans
 5     often don't look as attractive to our shareholders as
 6     they would if we didn't have those obligations.
 7  18587                In return for that, we are saying: 
 8     We will give you the best of ESPN on RDS and TSN, but
 9     we will also give you the best of Canadian programming,
10     which ESPN will never ever give you.  So, what you are
11     getting, in effect, is more choice.  You will have the
12     best of ESPN, you will have the best of Comedy Central,
13     you will have the best of Discovery U.S., you will have
14     the best of everything that is produced in the United
15     States and you will have Canadian content.  We think
16     that's a winning deal for the consumer, especially when
17     we get it in Canada for less dollars per month than
18     Americans pay for their cable services.
19  18588                That was before the pumpkin pie.
20  18589                COMMISSIONER McKENDRY:  I hope you
21     didn't have indigestion after this meal.
22  18590                With respect to the purchase of North
23     American rights by U.S. satellite services, can you
24     give us any information about how significant a
25     practice this is and whether or not you think the
                          StenoTran

                             3984

 1     practice will increase in the future?
 2  18591                MR. BRACE:  I think it's kind of a
 3     two-phased answer, to be honest with you.  In the case
 4     of the world I live in, which is the world of sports,
 5     we see it to a certain extent, but a lessening extent,
 6     which seems to be a surprise for a lot of people.  What
 7     we are seeing is that rightsholders, generally
 8     speaking, want to deal directly with each individual
 9     market.
10  18592                In terms of Canada, they are seeing
11     Canada, once again from a sports standpoint, as a very
12     lucrative and new opportunity.  So, rather than sell
13     off the rights to a North American entity, which then
14     acts as a go between or acts as agent or acts for
15     themselves in selling directly to us, it's, generally
16     speaking, going the other way.
17  18593                There are some areas where that is
18     not happening.  NFL would be one, for example, where
19     ESPN purchased the rights to Canada and the U.S.
20     through their own contract, as with the English premier
21     soccer league, which Fox purchased, and is now going to
22     distribute in Canada on CTV SportsNet.  But, generally
23     speaking, it tends to be going the other way, rather
24     than seeing the North American entity or the U.S.
25     entities taking over the North American rights.
                          StenoTran

                             3985

 1  18594                MR. JANNETEAU:  Simply, to add to
 2     this, it may not be the experience in other areas in
 3     that it continues to be a concern for most other areas
 4     of programming, but it hasn't been in sports in general
 5     and, of course, in the case of RDS, we acquire the
 6     rights in the same way that TSN does.
 7  18595                COMMISSIONER McKENDRY:  I just wanted
 8     to end by asking you about the CAB's viewership
 9     proposal because this morning you made the point that
10     you are broadcasters and I would like to have your view
11     about how NetStar, assuming it agrees with the CAB
12     approach, would fit in.
13  18596                As you know, they have proposed that
14     we set a national audience or viewership goal for the
15     broadcasting system in consultation with the industry
16     and they say that each licensee should contribute in
17     its own way towards realization of the audience goal
18     and that you should be required to demonstrate how your
19     plans would fit in with all of this.  Is that something
20     that NetStar agrees with and wants to participate in?
21  18597                MS McQUEEN:  I think, Commissioner,
22     that Mr. McCabe said this morning that they thought it
23     must be new and revolutionary because nobody could
24     understand it.  I am afraid we have to be in the
25     category of people who aren't sure how it works.  We
                          StenoTran

                             3986

 1     believe that the devil is in the detail, so it's very
 2     hard for us to say, yes, it's a great idea or, no, it's
 3     a crumby idea.
 4  18598                What we do know is two things.  One,
 5     the answer to the issue of Canadian programming is
 6     simple:  Make profitable Canadian television.  If we
 7     could only do that across all genres, we wouldn't have
 8     to talk about this.  That's the key fundamental reason
 9     why we don't have the kind of Canadian programming that
10     we would like to have because basically it is not
11     profitable.  It's expensive to make and it just isn't
12     profitable.  How do you make a Canadian program
13     profitable?  By getting more viewers, which translates
14     into more subscribers and more advertising revenue.
15  18599                How you can impose a duty of
16     increasing viewership through a regulatory mechanism is
17     something that isn't clear to us.  If there were a
18     concrete proposal for doing this, we would approach it
19     with enthusiasm and with an open mind, but we don't as
20     yet have what we consider to be a concrete proposal on
21     the table.  We do believe that having a revenue formula
22     means that as companies become profitable, they will
23     invest more money in Canadian programming and we think
24     that there is a relationship between the resources you
25     can put into a program and the viewership it gets.
                          StenoTran

                             3987

 1  18600                So, we think in a way that the
 2     revenue formula leads to an increase in viewership by
 3     promoting better Canadian programs, but unless any of
 4     my colleagues are braver than I am and would like to
 5     figure out how it's done, we can't help you very much,
 6     I'm sorry.
 7                                                        1530
 8  18601                COMMISSIONER McKENDRY:  Thank you
 9     very much, and thank you Madam Chair.
10  18602                THE CHAIRPERSON:  Commissioner
11     Pennefather.
12  18603                COMMISSIONER PENNEFATHER:  Thank you,
13     Madam Chair.
14  18604                Actually my question is exactly on
15     that point, so if we could just keep going with that a
16     little more so I understand your perspective on this.
17  18605                You say, and you have just said
18     again, that our view is that the formula that ties
19     revenue to expenditure in Canadian programming is the
20     key to getting more.  But on page 10 of your
21     submission, paragraph 63, in making a point about drama
22     you say:
23                            "More and more money has been
24                            poured into the production of
25                            Canadian drama and more and more
                          StenoTran

                             3988

 1                            hours have been broadcast.  The
 2                            impact...however -- the hard
 3                            evidence -- is discouraging. 
 4                            Viewing levels...have stayed
 5                            relatively the same."
 6  18606                Now, I think, and correct me if I am
 7     wrong, that you are making that point in terms of your
 8     approach to all under-represented programs, and you
 9     have just said it again, increase to all genres is the
10     key.
11  18607                I would just like to clarify those
12     two points of view, that it would appear, first, that
13     the more money at drama has not worked to increase
14     viewing levels.  Why would it work now?  Is expenditure
15     the only key, which I think we went through again
16     earlier?
17  18608                That being said, also, why would
18     adding the other representative categories that much
19     improve viewership if it hasn't -- we have had this
20     historical challenge of trying to get more viewership
21     even though we have had different formulae applied to
22     it.
23  18609                MS McQUEEN:  Commissioner
24     Pennefather, I think there are two replies that I can
25     give to your question.  First of all, I think that the
                          StenoTran

                             3989

 1     producers made the point.  They have become, over the
 2     last five or so years, a more mature industry.  They
 3     now have very large publicly traded profitable
 4     companies that are putting money, adequate resources,
 5     into various kinds of programming, and I think that the
 6     viewing levels to Canadian drama, although they have
 7     stayed flat, that that in a way is an accomplishment,
 8     considering the competition from other services, both
 9     foreign and Canadian.
10  18610                Most specialty channels do not do
11     Canadian drama.  That means Canadian drama has been
12     fighting for audience against a fragmenting position,
13     which is specialty services, both foreign and Canadian,
14     coming in and fighting them.
15  18611                I really think that it's perhaps
16     instructive to look at the experience in Quebec where
17     Canadian drama has amazing audiences, amazing shares,
18     probably shares that are not equaled in the western
19     world any longer, I think, where you can get a 44 or 45
20     or even a 50 share -- I think Omertá has a 50 share in
21     Quebec.  I think you see there the effect that a long-
22     term investment in programming can have.
23  18612                My concern is that no matter how much
24     money -- I shouldn't say it.  Drama is very, very
25     expensive and to increase, in a broad way, the number
                          StenoTran

                             3990

 1     of hours of Canadian programming would take such a huge
 2     amount of money that I am not sure whether it's doable. 
 3     That does not mean we cannot have audience successes in
 4     Canadian drama if we fund it better; I just don't think
 5     that in the wildest imaginings for us to be able to
 6     fund a huge number of hours of good Canadian drama is
 7     possible.
 8  18613                Maybe I am a pessimist or not
 9     properly schooled in the economics of how this can be
10     done, but I just do not think it can be done.  I think
11     it can be done in certain cases and I think it can be
12     done over a long term of investment, and when we look
13     at the history of Quebec television, what we see is
14     that they put resources into Canadian drama; téléromans
15     that were terrible, people in rooms talking on and on
16     for ages.  But they developed writers, lighting people,
17     actors, who then, as part of their generation, went on
18     to become terrific.  And I do not think that's what we
19     have had in the English Canadian system at all, is the
20     kind of long-term commitment that Quebec drama has had.
21  18614                So I am not negative about that and I
22     do not think that Canadian drama has done badly
23     considering the kind of competition that it has had. 
24     My concern about it is strictly that it requires so
25     much money to get it to the point where it's
                          StenoTran

                             3991

 1     economically viable that I just do not think we can do
 2     it in a way that will create the number of hours of
 3     Canadian programming that you are talking about.
 4  18615                COMMISSIONER PENNEFATHER:  I take
 5     that point and also the reference to the Quebec market
 6     in this way; that certainly just expenditures is not
 7     the reason for the success in Quebec.  There were other
 8     factors at play, which was part of my question, too,
 9     about not just relying on expenditure requirements.  If
10     you take documentaries, which is your concern, would it
11     not be the case that you would also want to propose, in
12     addition to expenditure requirements, exhibition
13     requirements so that we are talking about prime time
14     where you have our largest audiencees and which would
15     also incent larger expenditures for the production
16     values you will need to attract audiences in prime
17     time, or even peak time?
18  18616                This is the two sides of the story
19     which are on the table and yet you seem to say, as did
20     you this morning, that it is best to go with a formula
21     that just ties revenue to programs.
22  18617                MS. McQUEEN:  Our position has been
23     that we believe in a floor level of hours, but after
24     that we think that revenue works automatically in every
25     way in terms of whether it's scheduled in prime time,
                          StenoTran

                             3992

 1     in terms of whether resources are put into under-
 2     represented categories.
 3  18618                The fact is that if you have to
 4     invest that number of dollars in a format, you are much
 5     more likely to have a good result with it than if it's
 6     a mandated hour.  There should be a floor level of
 7     hours, there is no doubt about that, to fall back on in
 8     bad times, but after that we really believe that
 9     revenue is the key.
10  18619                It's true that it is not the only
11     thing that will make this enterprise successful.  The
12     quality of the program matters, the promotion does
13     matter, the scheduling does matter, the competition
14     does matter.  There are all kinds of other things, but
15     at base, and even in the Quebec situation, I think that
16     it was their continual investment that brought them to
17     the level that they are now in Canadian drama.  There
18     really is a rough correlation between expenditure and
19     result.
20  18620                I see that with the American
21     programming.  You know, it's attractive because they
22     have so much money spent before a program gets to the
23     screen, and you know the statistics.  I think there are
24     1,000 scripts, 100 pilots, 10 programs that make it to
25     air and two programs that make it to a second season. 
                          StenoTran

                             3993

 1     So even though the budgets are dramatically bigger by a
 2     factor of ten, the fact is even before they get to air
 3     they have spent huge amounts of money that just are not
 4     in our system at all, and I think that's why those
 5     programs attract viewers, is because so much money has
 6     been spent developing them and we have not been able to
 7     have that kind of economic power.
 8  18621                I cannot figure out a way that -- and
 9     we have thought about it both at SPTV and at NetStar --
10     I cannot figure out a more general notion than if you
11     invest in Canadian programming you will have better
12     Canadian programming.  It does not work every time, but
13     it's the closest we can get to a rule.  It's like Mr.
14     Trudeau once said, the race is not always to the swift,
15     but that's where I would put my money.
16  18622                COMMISSIONER PENNEFATHER:  We will
17     leave it there for now.  Thank you.
18  18623                THE CHAIRPERSON:  Commissioner
19     Cardozo.
20  18624                COMMISSIONER CARDOZO:  I wonder if I
21     could just ask you a about question that hasn't
22     received much attention in the hearing but that gets
23     some responses in some of the written submissions, and
24     that's violence on television.  I am looking more from
25     your perspective, not so much from AGVOT, which I know
                          StenoTran

                             3994

 1     you also are part of.  But one of the things people
 2     often say, that I hear, is despite everything we have
 3     been talking about and doing, there is still a lot, or
 4     too much, or more, violence on television.
 5  18625                How do you respond to that kind of
 6     suggestion?
 7  18626                MS McQUEEN:  Commissioner Cardozo, I
 8     think we have set up, probably in the world that we
 9     know about, the most viewer friendly system for
10     complaints about violence.  It may not be a perfect
11     system, and I do not think we will ever get to be a
12     perfect system.  It may not be a completely objective
13     system because people have very different views about
14     levels of violence, but we have set up an independent,
15     well funded, standards body that will accept complaints
16     about violence, that is composed of distinguished
17     adjudicators, that has the authority to make changes
18     and to make judgments and, from what I understand,
19     there are very, very few complaints made to that body. 
20     So I think we have all the machinery in motion.  I am
21     not sure why it does not seem to be used by the average
22     viewer.
23  18627                I do believe, and we said this all
24     through the AGVOT hearings, and many people said it
25     before us, that the problem tends to be with programs
                          StenoTran

                             3995

 1     that are not made in this country generally.  And I
 2     think there is a feeling of frustration among people
 3     about dealing with programs that are not made by
 4     producers here.
 5  18628                When I was with AGVOT, one of the
 6     things that we said was that more Canadian programming
 7     would undoubtedly mean a less violent Canadian
 8     broadcasting system.
 9  18629                Elizabeth, has NetStar had any
10     complaints about violence in it's programming?
11  18630                MS DUFFY-MacLEAN:  Discovery has not
12     had anything that I can think of.
13  18631                MS McQUEEN:  I know that you were
14     told that I did not write back to a viewer who
15     complained about a program before it went on the air. 
16     In fact, I went through my files and I did in fact
17     write -- and I will table my answer -- to those people,
18     in which I asked them to keep me informed.  Nothing
19     happened.
20  18632                You know, I think it may be -- I do
21     not exactly know, but it's tough to fight the system,
22     and I have great sympathy for people who run these
23     organizations, usually on a volunteer basis, and have
24     to use their own resources and their own time to try to
25     do something that they feel very passionately about. 
                          StenoTran

                             3996

 1     And I can understand their frustration and I sympathize
 2     with it.  I am not sure that I have any answers beyond
 3     what the system has already set up.
 4  18633                COMMISSIONER CARDOZO:  So if you are
 5     not getting too many complaints, are you concluding
 6     that we have the problem under control or that, for
 7     whatever reason, people are not complaining?
 8  18634                MS McQUEEN:  Well, I think there are
 9     only those two possible answers.  I cannot think of any
10     other.
11  18635                COMMISSIONER CARDOZO:  You do not
12     know which of the two it is?
13  18636                MS McQUEEN:  No, I do not.
14  18637                COMMISSIONER CARDOZO:  Thanks. 
15     That's the second person that says "I do not know"
16     during the whole hearing, so you get an award for that.
17  18638                THE CHAIRPERSON:  Counsel.
18  18639                MR. BLAIS:  Along with other parties
19     that have made recommendations about documentaries,
20     this necessarily brings us to questions of definition
21     and I was wondering if you accept the CTF's definition
22     of documentaries.
23  18640                MS McQUEEN:  Telefilm's definition of
24     documentaries?
25  18641                MR. BLAIS:  Yes, that's right.
                          StenoTran

                             3997

 1  18642                MS McQUEEN:  We think that it is too
 2     exclusive and we would like, with your permission, to
 3     table a definition that we think would be acceptable.
 4  18643                MR. BLAIS:  Do you have it there?
 5  18644                MS McQUEEN:  No, we don't, but we
 6     could give it to you tomorrow or the next day.
 7  18645                MR. BLAIS:  That's fine, thank you. 
 8     So by the end of the hearing, which is the 15th.  We
 9     would appreciate that.
10  18646                Because you are suggesting that we
11     give 150 per cent credit, similar to the drama
12     situation, and there we need ten out of ten points, how
13     would we evaluate the Canadianness of a documentary in
14     those circumstances?
15  18647                MS McQUEEN:  There is a Cavco
16     evaluation of documentaries, and you could use that.
17  18648                MR. BLAIS:  So the same point system
18     as exists currently?
19  18649                MS McQUEEN:  It's slightly different
20     for documentaries --
21  18650                MR. BLAIS:  I realize that.
22  18651                MS McQUEEN:  -- but it does exist,
23     yes.
24  18652                MR. BLAIS:  Okay.  You are not
25     suggesting a more subjective evaluation of Canadianness
                          StenoTran

                             3998

 1     subjective test; it's an objective point system --
 2  18653                MS McQUEEN:  Yes.
 3  18654                MR. BLAIS:  -- that you are
 4     proposing.  Thank you.
 5  18655                With respect to your administrative
 6     fees for being added to the eligible satellite list, is
 7     this a one-time fee for the first time one gets listed,
 8     or does it become an annual --
 9  18656                MS McQUEEN:  Annual.
10  18657                MR. BLAIS:  It's an annual fee?
11  18658                MS McQUEEN:  It would resemble, in
12     shape and process, the licence fee that Canadian
13     broadcasters pay.
14  18659                MR. BLAIS:  Which raises another
15     issue.  Is there not a risk that when someone pays an
16     annual fee they start thinking they have certain rights
17     of access to the system?
18  18660                MS McQUEEN:  If it's an
19     administration fee, we believe that shouldn't be a
20     problem.
21  18661                MR. BLAIS:  Now, at page 56 of your
22     memorandum, you suggest -- this is with respect to
23     promotions -- you state:
24                            "NetStar supports the inclusion
25                            of expenditures related to on-
                          StenoTran

                             3999

 1                            air promotions produced by
 2                            Canadian television licensees to
 3                            promote Canadian programs as
 4                            eligible Canadian program
 5                            expenditures."
 6  18662                I was surprised to see that you have
 7     limited it to those produced by Canadian television
 8     licensees.  Now, I will admit that it might not make
 9     sense to farm it out to an independent producer but why
10     would one limit it to in-house promotions?
11  18663                MS DUFFY-MacLEAN:  We do not have any
12     objection to going beyond that.  I think our point
13     there was merely that most of our promos are produced
14     in-house.
15  18664                MR. BLAIS:  Thank you.  Now, with
16     respect to simultaneous substitution, there was some
17     discussion about costs and you stated that no one has
18     objected so far in the voluntary system.  Now, if we
19     move to a mandatory system, it would mean, in your
20     proposal, that all Class Is would have to have
21     facilities and be ready and willing to go for all the
22     specialty services.
23  18665                Is there not a possibility that that,
24     when it becomes mandatory, becomes a somewhat different
25     ball game?
                          StenoTran

                             4000

 1  18666                MS DUFFY-MacLEAN:  As we said, we
 2     certainly we do not have a number on the cost issue. 
 3     Perhaps the "I do not know" version comes in here a
 4     little bit.  But I think the fundamental issue is the
 5     protection of program rights, and if cost was not an
 6     issue in terms of the regulation for conventional
 7     broadcasters, that in our view parity for specialty
 8     services requires that cost be a lesser issue here as
 9     well.
10  18667                MR. BLAIS:  Which raises my last
11     question -- the last point I would like to discuss with
12     you.  I notice in some places in your brief you use the
13     words "equitable rules" but in other places you talk
14     about "equal rules" with conventional broadcasters.  I
15     have asked others this morning this question.
16  18668                Your revenue stream is both
17     subscription based and advertising based and I was
18     wondering whether that equal treatment argument really
19     holds water across the way.
20  18669                MS DUFFY-MacLEAN:  In our view, the
21     dual stream revenue is really not a reality when 9 per
22     cent of the total television advertising revenues are
23     taken by specialty services.  So 9 per cent to us is
24     not equitable or equal in any way to make a dual stream
25     revenue situation apply here.
                          StenoTran

                             4001

 1  18670                I think the other issue is when you
 2     talk about the other side of that stream, which is
 3     distribution, we are also not looking at the same level
 4     of distribution as the conventional services are, so we
 5     like to look at them perhaps as not streams so much as
 6     trickles.
 7  18671                MR. BLAIS:  Thank you.  I think I
 8     understand your point.  Thank you very much.  Those are
 9     my questions.
10  18672                THE CHAIRPERSON:  Thank you very
11     much.
12  18673                Ms McQueen, I do not think we do have
13     a witness protection program, but we are quite prepared
14     to send you, with a high recommendation, to King
15     Solomon's court.
16  18674                MS McQUEEN:  Oh dear, dividing the
17     baby.  Thank you.
18  18675                THE CHAIRMAN:  We will take our
19     afternoon break now.  We will be back at ten after
20     four.  Nous reprendrons à quatre heures et dix.
21     --- Short recess at / Courte suspension à 1550
22     --- Upon resuming at / Reprise à 1615
23  18676                THE CHAIRPERSON:  Madam Secretary?
24  18677                MS SANTERRE:  Thank you, Madam Chair. 
25     The next presentation will be by MUSE Entertainment
                          StenoTran

                             4002

 1     Enterprises Inc., Mr. Prupas.
 2     PRESENTATION / PRÉSENTATION
 3  18678                MR. PRUPAS:  Thank you very much,
 4     Madam Chair, for the opportunity to speak here today. 
 5     MUSE is a very young company and we consider ourselves
 6     to be privileged to have the opportunity to make this
 7     presentation here today.  I thank you all very much for
 8     that privilege.
 9  18679                I, Michael Prupas, have had a lot of
10     experience in the entertainment business, having been a
11     lawyer at Heenan Blaikie, the senior entertainment
12     partner for 20 years, and having been the professor of
13     entertainment law at McGill University's law faculty
14     for the last two years.
15  18680                I hope that the remarks I am about to
16     address to you will be taken with whatever experience,
17     with whatever knowledge that experience may have
18     granted me and looked at from that perspective.
19  18681                I spent a lot of years looking at and
20     working in the area of Canadian programs, and I want to
21     share with you some of my observations and thoughts
22     about where we have come to in the programming industry
23     and what it means for the CRTC in its policy-making
24     decisions at this very important juncture in our
25     Canadian history.
                          StenoTran

                             4003

 1  18682                I think it is worth reviewing very
 2     briefly the concepts, at least as we see it, behind the
 3     concept of what is a Canadian program, and why we have
 4     a Canadian content programming system.
 5  18683                First of all, we want to encourage
 6     the sense that the broadcasting system reflects who we
 7     are, what we are, where we came from, and where we are
 8     going to, as Canadians.
 9  18684                Secondly, we want a recognition of
10     the importance of having our own professional
11     production industry so that we can have the technical
12     means -- and by that I include the creative means -- to
13     communicate our identity to ourselves and to others
14     around the world.
15  18685                Thirdly, I think we have to look at
16     our Canadian content programming regulations in the
17     context of the establishment of Canadian identity from
18     a historical perspective; that this is a country which
19     is distinct from other countries and we have
20     established that distinction in the past through other
21     means, through our transportation systems, for example,
22     through our military achievements and through our
23     social support systems.  We think that the broadcasting
24     content rules fall into that same context and should be
25     looked at in that historical perspective.
                          StenoTran

                             4004

 1  18686                We also think, though, that the
 2     context in which we are operating today has changed
 3     dramatically.  By that I mean that the broadcasting
 4     environment of 1998, and moving into the next
 5     millennium, is very different from the one that existed
 6     on an international scale 10 years ago.
 7  18687                First of all, we know that European
 8     and Asian cultures in particular, and Latin American
 9     cultures to a significant extent, have also been
10     exposed to the erosion of their cultural identities
11     through the infusion of North American-driven programs
12     primarily, and that they have -- they are now
13     experiencing some of the same kinds of problems in
14     terms of their cultural identity that Canada has
15     experienced for many, many years.
16  18688                Secondly, we note that with the
17     advent of more broadcasting channels, with the
18     availability of satellite delivery systems, with the
19     potential advent of delivery via the Internet, the
20     television-video marketplaces that we have known in the
21     past have changed dramatically; that the markets are
22     now being subdivided into narrow path segments; and
23     that the economic substructure underlying the creation
24     of Canadian programming, and programming
25     internationally, is very different from what it was 10
                          StenoTran

                             4005

 1     years ago.
 2  18689                I think it is worth examining that in
 3     some detail, and I will take a few minutes of your time
 4     today to do that, to show how that is impacting on the
 5     financing of Canadian programming and what policy
 6     consequences I would suggest need to be taken from
 7     that.
 8  18690                So, these are realities which I
 9     believe obligate all participants in the Canadian
10     production industry, including the producers, the
11     financiers, and the regulators, to rethink their
12     traditional approaches and adapt to the requirements of
13     the twenty-first century.
14  18691                I believe that this adaptation can be
15     done in such a way as to nurture diversity represented
16     by many different countries and many different cultural
17     protagonists, that it can be done in a way that is
18     appealing to viewers and in significant enough numbers
19     around the world to justify their cost of production,
20     but that it must be done by fostering alliances and
21     partnerships -- en français on dit complicité -- with
22     international producers, distributors and broadcasters.
23     I will elaborate.
24  18692                Over the years, a number of
25     regulatory tools have been put in place in an attempt
                          StenoTran

                             4006

 1     to insure by regulation that the cultural policies of
 2     the Canadian Broadcasting Act, particularly as they
 3     relate to Canadian content, are implemented.  Access
 4     requirements and distribution linkage requirements have
 5     been two such tools.
 6  18693                Without such requirements, licensees
 7     would have no obligation to carry Canadian programming
 8     and the producers of Canadian content productions would
 9     lack any certain outlet for their products.  However,
10     one must ask whether the CRTC will be able to continue
11     to rely upon these requirements in the face of our
12     current and future technological advances.  There
13     already exists a significant grey market of Canadians
14     who, by using American addresses, have subscribed to
15     American satellite services which have no regard to
16     Canadian cultural policies and, by extension, no
17     commitment to Canadian programming.
18  18694                Hundreds of new channels are becoming
19     available all over the world and Canadian television
20     viewers will soon be lured not only by these channels
21     but also the possibility of watching television through
22     their home computers.
23  18695                In these conditions, a continued
24     reliance on existing requirements may prove fruitless
25     in the quest to protect the availability of Canadian
                          StenoTran

                             4007

 1     programming.  For this very reason, it may be argued
 2     that the better approach would be to promote Canadian
 3     programming by fostering those conditions which will
 4     make such programming more attractive to a Canadian
 5     audience in the first place.
 6  18696                By encouraging a strong Canadian
 7     production industry, which is motivated to produce
 8     successful entertainment programs, the Canadian
 9     government will perhaps be in a better position to
10     ensure that Canadians watch Canadian television
11     programming.
12  18697                How ought the regulatory framework be
13     modified in order to enhance the quality of Canadian
14     programming in such a manner as to, one, allow it to
15     compete successfully in the international marketplace;
16     two, be gradually weaned away from various Canadian
17     federal and provincial funding schemes; and, three,
18     maintain Canadian control and identity?
19  18698                At this point in my presentation, I
20     would like you to turn to the schedules which were
21     included at the back of my presentation, the document
22     that is entitled, "MUSE Entertainment Enterprises Inc.,
23     Example 1, Example 2 and Example 3".
24  18699                What I want to do with these examples
25     is to illustrate to you -- and these are, I can tell
                          StenoTran

                             4008

 1     you, real cases of real Canadian television series that
 2     have been produced in the last 12 months and the
 3     financing schemes that underlie them.  I think it is
 4     important to bring to your attention the way that the
 5     financing for these television series have come
 6     together.
 7  18700                Obviously, for confidentiality
 8     reasons, I can't identify the names of the programs,
 9     but you can take my word that these are real programs.
10  18701                Generally speaking, I think it is
11     fair to look at -- looking at it from a producer's
12     point of view, and we are talking here about
13     entertainment programming, either drama or sitcom in
14     both of these cases.  This is a high profile
15     programming we are talking about.  The world, the
16     financial world from the producers's point of view is
17     made up of three general blocks of potential sources of
18     financing, assuming that we are talking about a
19     Canadian production.
20  18702                First of all, there is the block
21     which comes from the combination of your Canadian
22     broadcasters and the Canadian tax credits.  Any program
23     that is going to be broadcast in Canada is going to be
24     able to -- as Canadian content -- is going to be able
25     to qualify for tax credits from Canadian and provincial
                          StenoTran

                             4009

 1     -- from federal and provincial sources.
 2  18703                The second block of financing, if you
 3     will, is the financing that comes from now the Canadian
 4     Television Fund, formerly the Canadian Cable Production
 5     Fund.  The first block roughly represents a third of
 6     the financial package of any given production.  The
 7     second block, if it is available, and as you know there
 8     is only -- and as was discussed here earlier this
 9     afternoon -- only a small number of productions
10     actually qualify for the Canadian Cable Production
11     Fund.  The fund as a whole generates $200 million in an
12     industry that is producing $2 billion or more of
13     production in a given year.  So it is a small part and
14     it represents a relatively small part of the overall
15     pie of Canadian content programming on Canadian
16     broadcast networks.  But, nevertheless, if it is
17     available, it can represent up to one-third of the
18     budget of any given production.
19  18704                The third third, if you will, can
20     come from a presale to an American broadcaster; a
21     presale to a foreign broadcaster; or equity financing,
22     that is to say, risk financing which is not covered by
23     any presale coming in most circumstances from a large
24     production company, which may or may not be a Canadian
25     production company.
                          StenoTran

                             4010

 1  18705                Now, as I pointed out, very few of
 2     productions actually qualify for the Cable Production
 3     Fund; and that is something that -- that third needs to
 4     be replaced by one of the other three thirds that I
 5     mentioned previously -- I should say two of the other
 6     three thirds that I mentioned previously.  That is to
 7     say, the American funding; the European or foreign fund
 8     -- international sales; or equity risk money coming
 9     from a producer.
10  18706                So, in my first example that I wanted
11     to take you through quickly, just to illustrate this,
12     you see a case where funding was provided by the Cable
13     Production Fund, including both the licence fee program
14     and the equity investment program, where there were
15     Canadian, federal and provincial, tax credits.  There
16     was in this case some additional funding from one of
17     the funds that have been authorized by the CRTC; and
18     there has been some money from the Canadian
19     broadcaster.
20  18707                The foreign licence fee in this case,
21     which did not cover sales in the U.S., again covered
22     roughly a third of the budget of the production, and
23     was a -- from a Canadian point of view, a very, very
24     generous foreign licence fee.  There has been very few
25     Canadian programs that had licence fees of this size.
                          StenoTran

                             4011

 1  18708                The second example that I want to
 2     draw your attention to, my Example 2, is a case of a
 3     production which had a small amount of -- there was a
 4     significant foreign licence fee, roughly half the
 5     budget of the production in this case.  The same sort
 6     of size of Canadian broadcast fees and tax credits.
 7     There was no U.S. distribution and you had a Canadian
 8     distribution company that was prepared to put up equity
 9     money at risk to encourage this film to -- this series
10     to get produced.
11  18709                Now, in this case, the Canadian
12     producer took a substantial risk because the history of
13     these kinds of productions is that when you have a sale
14     to the United States, it is usually quite easy to count
15     on revenues coming from the rest of the world.  When
16     you have sales to the rest of the world, it is not easy
17     to count on sales being made in the United States.  The
18     U.S. is a market that is often inaccessible, as
19     Canadian producers would testify to you, to most
20     Canadian productions.
21  18710                What you have here is a Canadian
22     producer taking a fairly significant amount of risk,
23     hoping that the show would be made, and the only reason
24     he was prepared to take -- that the risk would be
25     covered -- the only reason he was prepared to take that
                          StenoTran

                             4012

 1     size of a risk is that he had a huge licence fee coming
 2     from a foreign distributor.
 3  18711                The third example is an example where
 4     you also had a Canadian producer making -- taking a
 5     risk investment.  He had his Canadian broadcaster fees. 
 6     He had his tax credits.  But he had also a U.S. licence
 7     agreement in place guaranteeing broadcast on a
 8     specialty network in the United States.  Actually, it
 9     was a syndicated network in the United States.  As a
10     result, the producer put up a relatively small amount
11     of money against a fairly high amount of coverage.
12  18712                Am I speaking too long?
13  18713                THE CHAIRPERSON:  Yes.
14  18714                MR. PRUPAS:  All right.  I am ready
15     to cut it off here.  That is the point I wanted to
16     make.  I hope I have communicated to you where I am
17     coming from in terms of the financing sources, and I
18     welcome your questions.
19  18715                THE CHAIRPERSON:  Thank you, Mr.
20     Prupas.
21  18716                Commissioner Wilson.
22  18717                COMMISSIONER WILSON:  Good afternoon,
23     Mr. Prupas.  It is a pleasure to have you with us this
24     afternoon.
25  18718                You have presented quite an
                          StenoTran

                             4013

 1     interesting scenario for the future of Canadian
 2     production and broadcasting.  It is based on your
 3     submission of June 28th.  I took a quick look through
 4     your oral presentation, but I am going to focus mostly
 5     on your written submission if you don't mind.
 6  18719                MR. PRUPAS:  Sure.
 7  18720                COMMISSIONER WILSON:  It struck me
 8     that you might go so far as to say it is a uniquely
 9     Canadian solution, in that it -- maybe what you are
10     proposing is that in order to generate quality Canadian
11     programming and strengthen the system we should make
12     programming that is valued and successful abroad, sort
13     of if it is successful in other people's eyes, then we
14     will like it better.  I don't know if it is fair to say
15     that.
16  18721                MR. PRUPAS:  I don't know if that is
17     a fair summary, but it is certainly true that I believe
18     that Canadians, historically, and it is unfortunately
19     the history of our country, tend to regard more highly
20     people who succeeded elsewhere than people who have
21     made it at home.
22  18722                COMMISSIONER WILSON:  Yes.
23  18723                MR. PRUPAS:  I think that is true to
24     some extent with our television programming, but I
25     think that the real issue is not whether it succeeded
                          StenoTran

                             4014

 1     abroad but whether it has met the kind of standards
 2     that Canadians have for watching television.  Those
 3     standards, because of their exposure to American
 4     television, to the depth that they have had that
 5     exposure, require Canadian producers to meet those
 6     American standards, if they want to get Canadian
 7     audiences.
 8  18724                COMMISSIONER WILSON:  Is it fair to
 9     say that it is your belief that the path to a strong
10     and viable Canadian broadcasting system is really
11     through focusing on industrial programming, since
12     industrial programming, sort of in the context of what
13     we have been talking about during this proceeding, is
14     the kind of programming that is more exportable than
15     distinctively Canadian programming?
16  18725                MR. PRUPAS:  I personally believe
17     that Canadian programming is exportable, when it is
18     done at a certain -- of a certain quality.  I don't
19     know what you mean by industrial programming.
20  18726                COMMISSIONER WILSON:  Something like
21     "Traders" or "Cold Squad" or "Due South" which is more
22     exportable, even though "Due South" has the mountie and
23     that is quite clearly Canadian.
24  18727                MR. PRUPAS:  I would certainly say
25     that programs like "Traders" and "Due South" are the
                          StenoTran

                             4015

 1     kind of things that I would be thinking about, yes, if
 2     that is what you call "industrial".  I have a hard time
 3     defining it as industrial.  To my mind, industrial is
 4     programming that does not have identifiably Canadian
 5     elements attached to it in a significant degree.
 6  18728                I think that -- you know, I think
 7     that if the contrast to industrial is programming that
 8     is -- and I have worked on programs, say, like "Black
 9     Harbour", which is very distinctively Canadian, and
10     "Black Harbour", unfortunately, has not had a great
11     success in its sales abroad, and I am not convinced
12     that that is because it was set in Canada, because I
13     think that shows that are set in Canada can succeed
14     elsewhere.  I think it is because there is a problem in
15     the pacing and the style of that show that has just
16     made it very difficult for it to be sold elsewhere.
17  18729                COMMISSIONER WILSON:  But if I am
18     understanding what you are saying in your submission,
19     you are suggesting that a focus on more generic or
20     industrial programming is probably the better way to go
21     in terms of weaning the system off taxpayer-supported
22     funds and trying to attract foreign investment and
23     building a stronger system.
24  18730                MR. PRUPAS:  Let me come at that a
25     different way.
                          StenoTran

                             4016

 1  18731                My experience in setting up this
 2     company, and in attracting, as I have, a foreign
 3     investor as a minority shareholder in my company, not
 4     an American company, the European company, has been
 5     that they have taken the perspective that the kind of
 6     programming which you may call industrial that is
 7     produced in Canada --
 8  18732                COMMISSIONER WILSON:  We don't need
 9     to argue over the term.  You know what I mean by that
10     term.
11  18733                MR. PRUPAS:  I think that anything
12     that -- I am certainly advocating that Canadian
13     programming, to survive in the future, and to succeed,
14     needs to be sold internationally.  I am certainly
15     saying that.
16  18734                COMMISSIONER WILSON:  Which we are
17     doing.  I mean we are doing that now and you note in
18     your comments today and in your submission we are the
19     second largest exporter of programming,
20     English-language programming.  We could always export
21     more I guess but...
22  18735                In your experience is there an
23     international market for distinctively Canadian
24     programming?
25  18736                MR. PRUPAS:  I think that there is --
                          StenoTran

                             4017

 1     the answer is there is.  Certain kinds of Canadian
 2     programming sells very well internationally. 
 3     Children's programming --
 4  18737                COMMISSIONER WILSON:  Distinctively?
 5  18738                MR. PRUPAS:  Distinctively meaning --
 6     what is a distinctively Canadian program in your view?
 7  18739                COMMISSIONER WILSON:  I guess one of
 8     the definitions that we have been looking at is the
 9     definition that is applied by the Canadian Television
10     Fund for distinctively Canadian.
11  18740                MR. PRUPAS:  One of the examples that
12     you have here is a program that qualifies for the
13     Canadian Cable Production Fund and is being sold
14     internationally with this very substantial guarantee
15     that we were very heavily involved in arranging.
16  18741                So I think that there is a market for
17     that stuff and, certainly, the people that I am working
18     with internationally are saying we can take Canadian
19     stories, it doesn't have to be Chicago or New York, it
20     can be Toronto or Vancouver, and we can sell those
21     stories, or it could be the north for that matter.  The
22     north, there is tremendous interest internationally in
23     Canadian wilderness and Canadian wildlife as well. 
24     Those things can be sold internationally.
25  18742                But what can't be sold is programming
                          StenoTran

                             4018

 1     that doesn't meet that -- the kind of pacing and the
 2     kind of -- that doesn't have the kind of writing that
 3     international audiences, including Canadian audiences,
 4     expect.
 5  18743                COMMISSIONER WILSON:  You make the
 6     statement in paragraph 5 of your submission that the
 7     quality of Canadian programming can be enhanced in such
 8     a manner as to allow it to compete successfully in the
 9     international marketplace while gradually being weaned
10     away from Canadian taxpayers' money and, at the same
11     time, maintaining Canadian control and identity.
12                                                        1535
13  18744                I am just wondering.  Really, you are
14     the first party who has even suggested that the
15     Canadian broadcasting system can be weaned from public
16     funds.
17  18745                MR. PRUPAS:  I'm glad I was original.
18  18746                COMMISSIONER WILSON:  It's always
19     good to be original, but I guess what I am wondering
20     is, having looked at your oral submission today and the
21     examples that you have given, in order to be weaned
22     away from Canadian taxpayers' money, do we have to give
23     up ownership because ownership of rights, of course, is
24     really of paramount importance to the producers.
25  18747                MR. PRUPAS:  I think there has to be
                          StenoTran

                             4019

 1     some money put into the system by Canadians in order
 2     for Canadians to retain ownership into the programming. 
 3     I think that that money can come and should come from
 4     Canadian broadcasters.  I think that there is -- I
 5     would love to see at least the Canadian tax credit
 6     system continue long into the future because clearly
 7     the more money the Canadians are able to put into a
 8     production, the more control they are going to be able
 9     to maintain and to have that kind of leverage.
10  18748                But I am anticipating the day when we
11     are going to find Canadian taxpayers less willing to
12     support programming to the degree they have had in the
13     past and, furthermore, we are already at the stage
14     where a significant portion of Canadian content
15     programming is getting a relatively small portion of
16     its budget from Canadian sources.
17  18749                COMMISSIONER WILSON:  From private
18     Canadian sources or --
19  18750                MR. PRUPAS:  From all Canadian
20     sources, from public and private sources.  The value of
21     Canadian tax credits, for example, which is public
22     money, is roughly somewhere between 12 and 30 per cent
23     of the budget of any given production, which is not the
24     majority of the financing and not sufficient to drive
25     the production completely, yet we are able to leverage
                          StenoTran

                             4020

 1     those kinds of numbers into getting Canadian control
 2     and Canadian content.
 3  18751                COMMISSIONER WILSON:  Another element
 4     of your proposal is -- let me cite this.  I believe
 5     it's at paragraph 14.  You say that:
 6                            "The CRTC could effectively
 7                            encourage greater viability for
 8                            Canadian programming if it were
 9                            willing to establish incentive
10                            programs that would reward
11                            productions with additional
12                            content recognition percentages
13                            if a certain level of
14                            international presales has been
15                            achieved."
16  18752                I guess these incentives wouldn't
17     hurt your business, would they?
18  18753                MR. PRUPAS:  They certainly wouldn't
19     hurt my business, but I would --
20  18754                COMMISSIONER WILSON:  Since your
21     position is towards the international market.
22  18755                MR. PRUPAS:  I think it would help --
23  18756                COMMISSIONER WILSON:  But that's not
24     really my question.  I was just making an offhand
25     comment.
                          StenoTran

                             4021

 1  18757                MR. PRUPAS:  It wouldn't hurt my
 2     business, I won't deny that.
 3  18758                COMMISSIONER WILSON:  But what kinds
 4     of incentives did you have in mind?
 5  18759                MR. PRUPAS:  I am thinking about the
 6     international co-production recognition that you have
 7     in regulation 1984-10 or the April 10th, 1984
 8     regulation, the Canadian content regulation that goes
 9     back to 1984 where you give content recognition to
10     programs that are produced under Canada's international
11     co-production treaties.
12  18760                There is already a greater
13     flexibility that you have built into the system for
14     programs that qualify under those treaties and I am
15     suggesting that those programs should be given enhanced
16     program recognition for your content system in Canada
17     in the same way you give 150 per cent for 10 out of 10
18     productions.  I would suggest that international co-
19     productions that are produced under those international
20     treaties, which, as you know, exclude the United
21     States, should be given enhanced recognition.
22  18761                COMMISSIONER WILSON:  At paragraph 13
23     you state:
24                            "Should the CRTC decide to
25                            require Canadian broadcasters to
                          StenoTran

                             4022

 1                            increase their commitment to the
 2                            broadcast of Canadian
 3                            programming during prime viewing
 4                            hours, then it will be necessary
 5                            to create creative and economic
 6                            models which will allow that
 7                            programming to become attractive
 8                            to the broadcasters."
 9  18762                So, what kinds of models do you think
10     would allow the programming to become attractive to
11     broadcasters?
12  18763                MR. PRUPAS:  I think what I am
13     driving at there is encouraging Canadian broadcasters
14     to in fact play a role as equity participants in the
15     production of the industry, that they should be
16     encouraged to put their money in and given some at
17     least moral recognition, if not some financial
18     recognition, under your system for the contribution
19     that they make at that level.  If they are going to put
20     in that extra money, certainly they could benefit from
21     the returns that their equity would bring, but perhaps
22     they could get from the CRTC additional points of some
23     sort.  You know that system better than I do.
24  18764                COMMISSIONER WILSON:  What is your
25     view on the broadcasters accessing the Telefilm equity
                          StenoTran

                             4023

 1     investment program?
 2  18765                MR. PRUPAS:  I guess as long as they
 3     are putting their money in to producing shows and they
 4     are playing a role in that, I don't see why they should
 5     be treated on a different playing field than the rest
 6     of the producers.  I think there has to be some very
 7     strong rules, though, against self-dealing and that
 8     would be my big concern.
 9  18766                COMMISSIONER WILSON:  I guess some
10     people would argue that their direct access to the
11     equity investment program would mean that they are
12     using public money to take an ownership risk and then
13     if it pays off, in fact they haven't really put their
14     own money into it at all.
15  18767                MR. PRUPAS:  Well, it's the same
16     thing with the producers.  Why should they be treated
17     differently than the producers?  The producers aren't
18     putting in their own money, either, arguably.  This is
19     coming from somebody who has spent most of his life
20     representing Canadian producers.  So, I think it's --
21  18768                COMMISSIONER WILSON:  I'm sure you
22     did an excellent job.
23  18769                MR. PRUPAS:  I beg your pardon?
24  18770                COMMISSIONER WILSON:  I'm sure you
25     did an excellent job.
                          StenoTran

                             4024

 1  18771                Are you talking about the same thing
 2     then?  You are talking in paragraph 13 about equity
 3     participation.  In paragraph 15 you say:
 4                            "...[the] participation of
 5                            Canadian broadcasters in foreign
 6                            sales is to be welcomed and not
 7                            discouraged provided that
 8                            safeguards are established to
 9                            ensure that the licence fees
10                            paid by Canadian broadcasters
11                            for Canadian broadcast rights
12                            are not subsidized directly or
13                            indirectly."
14  18772                MR. PRUPAS:  Yes, it is the same
15     point in fact.
16  18773                COMMISSIONER WILSON:  I just wasn't
17     sure because you had --
18  18774                MR. PRUPAS:  I had repeated it twice.
19  18775                COMMISSIONER WILSON:  Well, there are
20     two different ways of describing the foreign sales.  I
21     was wondering if you were suggesting something to do
22     with Canadian broadcasters getting involved in
23     distribution of the product as separate from being
24     equity participants.
25  18776                MR. PRUPAS:  No, I am referring to
                          StenoTran

                             4025

 1     their equity participation.
 2  18777                COMMISSIONER WILSON:  You say that
 3     broadcasters should not be encouraged to become
 4     producers themselves and that:
 5                            "The CRTC should keep
 6                            broadcasters focused on their
 7                            audience's requirements and keep
 8                            the producers delivering what
 9                            the broadcasters need."
10  18778                I have a friend who often uses the
11     expression "stick to your knitting".  Is that the
12     message that you are asking the CRTC to deliver to the
13     broadcasters?
14  18779                MR. PRUPAS:  Yes, I think so.  They
15     certainly should be able to be encouraged to put their
16     money into the shows and they obviously have a
17     tremendous input as to what should be in those shows
18     and how they should be handled, but I think that there
19     is a distinctive role that producers play as opposed to
20     broadcasters and that distinction should be maintained.
21  18780                COMMISSIONER WILSON:  Those are my
22     questions, Mr. Prupas.  Thank you very much.
23  18781                THE CHAIRPERSON:  Thank you, Mr.
24     Prupas.  Thank you for your presentation.
25  18782                Madam Secretary?
                          StenoTran

                             4026

 1  18783                MS SANTERRE:  Thank you, Madam Chair.
 2  18784                La prochaine présentation sera faite
 3     par Radiomutuel Inc.
 4  18785                Messieurs.
 5                                                        1645
 6  18786                LA PRÉSIDENTE:  Bonjour, messieurs. 
 7     Allez-y quand vous êtes prêts.
 8     PRÉSENTATION / PRESENTATION
 9  18787                M. BEAUCHAMP:  Madame la Vice-
10     Présidente, Mesdames et Messieurs les Conseillers, mon
11     nom est Normand Beauchamp.  Je suis président de
12     Radiomutuel.  À ma droite se trouve mon collègue Paul-
13     Émile Beaulne, vice-président exécutif de la Société et
14     président de notre Division de canaux spécialisés et, à
15     ma gauche, Michel Arpin, vice-président, Planification
16     de Radiomutuel.
17  18788                Comme vous le savez, Madame la Vice-
18     Présidente, Radiomutuel est propriétaire de 11 stations
19     de radio; elle exploite le réseau radiophonique FM
20     Radio Énergie et, en co-entreprise avec Télémédia, le
21     réseau radiophonique AM Radiomédia ainsi que deux
22     autres stations de radio à Montréal et à Québec.  Nous
23     sommes aussi titulaires de la licence du service
24     spécialisé de langue française Canal Vie et co-
25     titulaire, avec CHUM Limited, des licences de
                          StenoTran

                             4027

 1     MusiquePlus et de Musimax.  Radiomutuel emploie,
 2     directement ou indirectement, environ 600 personnes au
 3     Québec.
 4  18789                Collectivement, les services
 5     spécialisés de langue française apportent une
 6     contribution très importante au financement, à la
 7     diffusion et à la promotion des émissions canadiennes. 
 8     Rappelons, par exemple, qu'ils consacrent en moyenne 43
 9     pour cent de leurs recettes annuelles brutes à la
10     programmation canadienne, dont une large portion par
11     l'intermédiaire de la production indépendante,
12     comparativement à 28 pour cent pour l'ensemble des
13     télédiffuseurs conventionnels privés canadiens.
14  18790                Entre 1993 et 1997, pour chaque
15     dollar additionnel affecté à la programmation, la
16     télévision spécialisée et payante a consacré 80 sous à
17     la programmation canadienne comparativement à 32 sous
18     seulement pour la télévision conventionnelle privée. 
19     Soulignons également qu'en moyenne les services
20     spécialisés de langue française sont assujettis à des
21     obligations de contenu canadien en soirée de 62 pour
22     cent comparativement à 50 pour cent pour l'ensemble des
23     télédiffuseurs conventionnels privés canadiens.
24  18791                Nos propres services spécialisés ne
25     font pas exception à la règle.  Tant Canal Vie,
                          StenoTran

                             4028

 1     MusiquePlus que Musimax sont assujettis à l'obligation
 2     de diffuser 60 pour cent de contenu canadien en soirée. 
 3     Canal Vie s'est engagé à consacrer au moins 45 pour
 4     cent de ses recettes annuelles brutes aux émissions
 5     canadiennes.
 6  18792                De plus, nos services de musique
 7     vidéo ont des obligations particulières en matière de
 8     pourcentage de vidéoclips canadiens et de vidéoclips de
 9     langue française à respecter.  Enfin, tant Musimax que
10     MusiquePlus se sont engagés à verser un pourcentage de
11     leurs recettes annuelles brutes à un fonds spécialisé
12     dans le financement de vidéoclips canadiens de langue
13     française.  À cet égard, mentionnons que nous avons
14     contribué, depuis nos débuts, au financement de 321
15     vidéoclips de langue française, auxquels nous avons
16     consacré des investissements de plus de 2,8 millions de
17     dollars.
18  18793                Tenant compte de la contribution à la
19     programmation canadienne de la télévision spécialisée,
20     nous croyons donc qu'il n'existe pas de raisons qui
21     militent en faveur d'un changement de cadre
22     réglementaire de la télévision spécialisée ou d'une
23     augmentation de ses obligations.
24  18794                Malgré cette situation positive, les
25     exploitants francophones de canaux spécialisés doivent
                          StenoTran

                             4029

 1     améliorer leur situation afin de pouvoir maintenir leur
 2     place et même l'accroître; c'est pourquoi nous désirons
 3     vous faire part de notre vision quant aux questions
 4     suivantes:  l'accès aux marchés et aux revenus
 5     publicitaires, l'équilibre concurrentiel entre les
 6     partenaires, et les émissions sous-représentées et
 7     l'accès aux fonds.
 8  18795                Premièrement, accès aux marchés et
 9     aux revenus d'abonnement.
10  18796                Dans l'univers à 100 canaux qui se
11     profile à l'horizon, le premier défi des
12     radiodiffuseurs de langue française, dans un marché d'à
13     peine 6 millions de téléspectateurs francophones,
14     consiste à offrir des produits imaginatifs de qualité
15     comparables à ceux en provenance du Canada anglais et
16     de l'étranger qui, eux, bénéficient d'un marché local
17     nettement plus important.  Ne pas créer un cadre
18     réglementaire favorable aux canaux spécialisés de
19     langue française aura pour effet de ralentir leur
20     développement et effriter leur base opérationnelle, ce
21     qui résultera en un transfert de l'écoute vers la
22     télévision de langue anglaise, comme c'était le cas
23     dans les années qui ont précédé l'arrivée de TQS,
24     Télévision Quatre-Saisons, et de la première génération
25     de canaux spécialisés francophones.
                          StenoTran

                             4030

 1  18797                C'est en tenant compte de cet
 2     environnement que le Conseil peut aider les services
 3     spécialisés de langue française à maintenir, voire même
 4     à augmenter, leur contribution à la programmation
 5     canadienne.  En effet, les services spécialisés de
 6     langue française sont présentement désavantagés à bien
 7     des égards, et ce, pour de multiples raisons. 
 8     Premièrement, le taux de pénétration de la
 9     câblodistribution au Québec est plus faible qu'ailleurs
10     au Canada.  Deuxièmement, le taux de pénétration de
11     l'étage est également plus faible au Québec qu'ailleurs
12     au Canada.  Enfin, les services spécialisés de langue
13     française sont très peu distribués dans les marchés
14     anglophones au Canada alors qu'à l'inverse les services
15     canadiens de langue anglaise sont largement distribués
16     dans les marchés francophones.
17  18798                Cette circulation à sens unique fait
18     en sorte que les services de langue française sont
19     confrontés, dans les marchés francophones, à la
20     concurrence de services de langue anglaise offrant des
21     formules de programmation similaires, services
22     auxquels, pour des raisons qui nous échappent, les
23     câblodistributeurs accordent parfois une position plus
24     avantageuse que celle octroyée aux services de langue
25     française de même nature.  Ainsi, dans l'ouest de l'île
                          StenoTran

                             4031

 1     de Montréal, les nouveaux services spécialisés de
 2     langue française sont tous positionnés au-delà de la
 3     position 42 alors que des services américains comme The
 4     Learning Channel, Arts & Entertainment et CNN, et des
 5     services canadiens de langue anglaise comme TSN,
 6     Bravo!, Showcase, Discovery et même les nouveaux
 7     services CTV Sportsnet et Space, the Imagination
 8     Station, occupent des positions en-deçà de 40 et, pour
 9     certains, en bas de 30.
10  18799                Tous ces facteurs limitent la
11     capacité des services spécialisés francophones de
12     générer des revenus d'abonnement et des recettes
13     publicitaires, recettes et revenus dont, en vertu de
14     nos conditions de licence, un pourcentage important
15     serait consacré au financement de la programmation
16     canadienne, ce qui permettrait d'atteindre les
17     objectifs que le Conseil poursuit à travers la présente
18     audience, soit plus d'émissions canadiennes, de
19     meilleure qualité et vues par un plus grand nombre de
20     Canadiens.  Cela permettrait aussi à ces services de
21     continuer, comme ils l'ont fait dans le passé, à
22     favoriser le rapatriement de l'écoute des francophones
23     vers la télévision de langue française.
24  18800                Les exploitants de canaux spécialisés
25     francophones doivent prendre leur place et être
                          StenoTran

                             4032

 1     protégés face à l'envahissement des services de
 2     programmation de langue anglaise, canadiens et
 3     étrangers, tout comme les exploitants anglophones sont
 4     protégés de l'envahissement des services américains. 
 5     C'est à cette seule condition, Madame la Vice-
 6     Présidente, que les services de langue française
 7     pourront prendre toute la place qui leur revient et
 8     offrir aux citoyens de langue française de ce pays un
 9     éventail de programmation aussi riche et diversifié que
10     celui dont bénéficient déjà leurs compatriotes
11     canadiens de langue anglaise.
12  18801                C'est pourquoi nous demandons au
13     Conseil d'adopter une démarche réglementaire en trois
14     volets:
15  18802                Premièrement, assurer que les
16     câblodistributeurs qui desservent les marchés
17     francophones respectent intégralement, pour un niveau
18     de pénétration donné, le tarif mensuel à l'abonné qui
19     figure dans le plan d'affaires des services spécialisés
20     que le Conseil a choisi d'accepter ou de renouveler.
21  18803                Deuxièmement, assurer une priorité
22     absolue et un positionnement privilégié aux services
23     spécialisés canadiens de langue française dans les
24     marchés francophones par rapport aux services de langue
25     anglaise.
                          StenoTran

                             4033

 1  18804                Troisièmement, créer des incitatifs à
 2     la distribution des services de télévision spécialisée
 3     de langue anglaise dans les marchés anglophones à
 4     l'étendue du Canada et plus particulièrement dans les
 5     marchés hors Québec à forte concentration de
 6     francophones.  À ce dernier égard, nous comprenons que
 7     de tels incitatifs ne pourront sans doute être
 8     pleinement appliqués que dans un univers numérique.
 9  18805                Nous notons cependant que, dans
10     l'univers analogique actuel, les membres de l'ACTC se
11     sont engagés à distribuer les services spécialisés
12     canadiens à caractère ethnique lorsque les
13     ethnoculturels auxquels ces services s'adressent
14     représentent au moins 10 pour cent de la population de
15     la zone de desserte.  Il nous apparaît pour le moins
16     ironique que cette disposition ne s'applique pas aux
17     minorités de langue officielle, et particulièrement aux
18     nombreux marchés anglophones où le pourcentage de la
19     population de langue française dépasse très largement
20     les 10 pour cent, comme ceux d'Ottawa, de Timmins ou de
21     Moncton.  Nous croyons que cette disparité de
22     traitement devrait être corrigée le plus rapidement
23     possible.
24  18806                Je demanderais maintenant à mon
25     collègue Paul-Émile Beaulne de poursuivre notre
                          StenoTran

                             4034

 1     présentation.
 2  18807                M. BEAULNE:  Merci, Normand.
 3  18808                Madame la Vice-Présidente, distingués
 4     membres du Conseil, pour faire face au défi que
 5     décrivait Normand il faut que, dans le marché
 6     francophone, les trois partenaires que sont la
 7     production indépendante, la télévision conventionnelle
 8     et la télévision spécialisée travaillent de toutes
 9     leurs énergies pour occuper l'espace audiovisuel avant
10     que la globalisation des marchés fasse en sorte que les
11     diffuseurs étrangers viennent s'implanter.
12  18809                Nous croyons qu'en cette matière le
13     Conseil a effectivement un rôle important à jouer pour
14     créer et assurer le maintien de forces concurrentielles
15     équilibrées.  Un tel équilibre concurrentiel est à
16     notre avis nécessaire pour maintenir le dynamisme et la
17     compétitivité du système de la radiodiffusion
18     canadienne.  Pour ce faire, le Conseil doit renforcer
19     les entreprises exploitantes de canaux spécialisés
20     avant de consolider les entreprises généralistes.
21  18810                À cet égard, nous croyons que le
22     Conseil devrait avoir pour préoccupation d'assurer que
23     les entreprises de télévision spécialisée et payante
24     existantes puissent diversifier leurs opérations de
25     manière à bénéficier de toutes les synergies possibles
                          StenoTran

                             4035

 1     afin d'offrir aux téléspectateurs une gamme variée de
 2     services de programmation de qualité aux plus bas prix
 3     possibles pour les consommateurs.  De plus, ces
 4     entreprises doivent pouvoir s'accaparer, au total
 5     cumulatif, un pourcentage des parts d'auditoire et des
 6     recettes publicitaires dans le marché francophone qui
 7     soit significatif.
 8  18811                Ces règles du jeu sont primordiales
 9     pour développer une saine concurrence entre les
10     différents joueurs et pour assurer que la télévision
11     maintienne sa position comme média publicitaire.
12  18812                Nous endossons la recommandation de
13     nombreux intervenants qui demandent que le mandat de
14     Radio-Canada soit redéfini et qu'elle soit bien
15     financée comme chaîne nationale, de manière à ce
16     qu'elle sorte de la commercialisation à outrance.  À
17     notre avis, octroyer à Radio-Canada de nouveaux
18     services de télévision spécialisée ne crée pas de
19     saines conditions de concurrence.  En procédant ainsi,
20     le Conseil favoriserait un rapport de force
21     concurrentiel mieux équilibré entre entreprises de
22     télévision spécialisée et entreprises de télévision
23     conventionnelle privée et publique et il favoriserait
24     du même coup l'existence d'un milieu de la production
25     indépendante dynamique puisque les services spécialisés
                          StenoTran

                             4036

 1     ont recours à leur expertise et à leurs services dans
 2     une plus large proportion que les télédiffuseurs
 3     généralistes, qui sont habitués de produire à l'interne
 4     une portion très importante de leur programmation
 5     canadienne.
 6  18813                Nous sommes loin des propos
 7     alarmistes de certains intervenants, dont Télé-Québec,
 8     qui au cours de cette audience ont demandé au Conseil
 9     de ne pas autoriser de nouveaux services spécialisés. 
10     À notre avis, les conséquences de ne pas autoriser de
11     nouveaux services sont plus lourdes pour la culture
12     française au Canada que celles perçues pour ces
13     intervenants.  En effet, le pouvoir de négociation des
14     droits de diffusion et le pouvoir de contrôle de
15     l'inventaire publicitaire que craignent ces
16     intervenants est loin d'être une réalité puisqu'il
17     n'existe pas de parité entre les divers groupes
18     exploitant des canaux spécialisés.  Pour ces motifs,
19     nous demandons au Conseil de ne pas retenir les
20     opinions de ces intervenants et de continuer à
21     supporter l'éclosion de nouveaux services de télévision
22     spécialisée de langue française.
23  18814                La plupart des intervenants dans le
24     présent processus public ont indiqué qu'ils souhaitent
25     que le Conseil continue de mettre l'accent sur les
                          StenoTran

                             4037

 1     catégories d'émissions sous-représentées, soit les
 2     dramatiques, les émissions pour enfants, les
 3     documentaires, les variétés et les émissions de musique
 4     et de danse.  Nous constatons toutefois que la plupart
 5     insistent principalement sur les trois premières.
 6  18815                Dans notre mémoire nous avons, pour
 7     notre part, démontré le peu de place sur les écrans et
 8     le peu de support financier qui sont accordés aux
 9     variétés musicales.  Cette situation a contribué à une
10     crise des variétés à la télévision québécoise de langue
11     française qui affecte le dynamisme même de l'industrie
12     de la musique au Québec, la popularité des spectacles
13     sur scène et, indirectement, l'industrie de la radio.
14  18816                Nous invitons donc le Conseil à
15     affirmer qu'il considère les émissions de catégorie 8
16     comme des émissions sous-représentées à la télévision
17     de langue française et à utiliser son pouvoir de
18     recommandation pour assurer que les services de
19     programmation qui contribuent le plus fortement à
20     corriger la situation de sous-représentation de
21     certaines catégories d'émissions à la télévision de
22     langue française aient un accès adéquat aux fonds de
23     financement de la programmation canadienne et nous
24     souhaiterions également que le vidéoclip ait accès aux
25     fonds de la TV canadienne.
                          StenoTran

                             4038

 1  18817                À cet égard, nous suggérons également
 2     au Conseil de recommander que le pourcentage d'environ
 3     50 pour cent des ressources du Fonds canadien de
 4     télévision actuellement réservé à Radio-Canada soit
 5     réexaminé immédiatement, et ce, de façon à être établi
 6     en fonction de ce que représentent leurs dépenses de
 7     programmation canadienne en pourcentage de l'ensemble
 8     des dépenses de programmation canadienne des
 9     télédiffuseurs canadiens de toutes catégories.  Ainsi,
10     une portion plus juste de ces ressources serait allouée
11     aux diffuseurs privés et notamment aux services de
12     télévision spécialisée, portion qui refléterait
13     davantage les contributions de chaque catégorie de
14     diffuseurs au financement de la programmation
15     canadienne.
16  18818                Madame la Vice-Présidente, Mesdames
17     et Messieurs les Conseillers, nous vous remercions de
18     votre attention.  Nous sommes maintenant prêts à
19     répondre à vos questions.
20  18819                LA PRÉSIDENTE:  Merci, messieurs.
21  18820                J'ai quatre groupes de questions à
22     vous poser:  un sur la réglementation en général, vos
23     propos sur les catégories sous-représentées, vos propos
24     et vos recommandations en ce qui concerne Radio-Canada
25     et ensuite vos recommandations en ce qui concerne les
                          StenoTran

                             4039

 1     canaux spécialisés.  Je vais me référer à votre
 2     soumission écrite aussi bien qu'à votre présentation
 3     d'aujourd'hui, qui me semble, à date, être semblable
 4     dans vos positions à celle écrite.
 5  18821                Ce n'est pas toujours clair pour moi
 6     quand vous parlez de la télévision canadienne en
 7     général et celle au Québec.  Par exemple, vous ne
 8     préconisez aucun changement du cadre réglementaire en
 9     ce qui concerne les services spécialisés et la
10     télévision payante, mais à la page 4 je pense de votre
11     résumé vous recommandez au Conseil de ne faire aucun
12     changement avant d'avoir haussé l'apport des
13     télédiffuseurs conventionnels privés jusqu'à ce qu'ils
14     atteignent ceux de la télévision spécialisée.
15  18822                Si nous examinons cette question vis-
16     à-vis les services conventionnels au Québec et ceux
17     partout au Canada, nous avons évidemment des réponses
18     différentes.  Vos propos ici s'adressent à la
19     télévision canadienne en général ou à la télévision
20     québécoise?  Je vais vous dire pourquoi.
21  18823                Si je regarde votre annexe 3, qui
22     indique l'obligation des diffuseurs conventionnels
23     comme étant 60 pour cent et 50 pour cent, si on examine
24     le Québec on s'aperçoit qu'elles atteignent un niveau
25     beaucoup plus élevé, les télévisions conventionnelles,
                          StenoTran

                             4040

 1     que le minimum 60-50, ce qui voudrait donc dire que si
 2     le barème était "Ne nous demandez rien de plus jusqu'à
 3     ce que les télédiffuseurs aient atteint les mêmes
 4     niveaux que nous", je vous poserais la question est-ce
 5     15 de TV5, 32 pour cent de Canal D, 100 pour cent de
 6     Canal Nouvelles?  Je ne suis pas certaine de ce que
 7     vous voulez dire ici.
 8  18824                M. ARPIN:  Madame la Présidente, en
 9     fait, on ne parle que du système francophone dans toute
10     notre intervention.
11  18825                LA PRÉSIDENTE:  Ah, bon.  Alors vous
12     êtes d'accord avec moi que le 60-50 qu'on voit à
13     l'annexe 3 et à la réglementation mais qu'on atteint
14     beaucoup plus...
15  18826                M. ARPIN:  Mais on note malgré tout
16     que finalement, quand on regarde la performance des
17     canaux spécialisés francophones par rapport à la
18     télévision même généraliste, au niveau de la journée de
19     radiodiffusion, quand on regarde notre annexe, il n'y a
20     de toute évidence pas de difficulté, on est 61 à 60. 
21     Mais, pour la période de radiodiffusion en soirée, on a
22     quand même une performance de 62 par rapport à une
23     performance de 50 pour cent.
24  18827                Donc, effectivement, de ce côté-là,
25     de manière consolidée, l'ensemble des exploitants de
                          StenoTran

                             4041

 1     canaux spécialisés dépassent la performance des
 2     télévisions généralistes.
 3  18828                LA PRÉSIDENTE:  Mais dans l'annexe 3,
 4     quand on parle de la période de radiodiffusion en
 5     soirée. quel est par exemple le niveau de programmation
 6     de contenu canadien atteint par TVA... pas celui qui
 7     est exigé mais celui qui atteint?  C'est ça qu'était ma
 8     question.  Est-ce que vous voulez dire ce que la
 9     réglementation exige ou ce qu'on atteint depuis déjà
10     quelque temps?
11  18829                M. ARPIN:  Dans les faits, je n'ai
12     pas d'analyse récente de...
13  18830                LA PRÉSIDENTE:  Mais qu'est-ce que
14     vous pensez?
15  18831                M. ARPIN:  Je n'oserais pas
16     m'avancer, madame.
17  18832                LA PRÉSIDENTE:  Je crois que les
18     chiffres qu'on voit sont plus élevés que 50 pour cent. 
19     Alors je ne suis pas certaine, qu'est-ce que vous
20     voulez dire par:  "N'exigez pas plus de nous jusqu'à ce
21     que les télédiffuseurs aient atteint"... quoi?  Plus
22     que la moyenne?
23  18833                M. BEAUCHAMP:  Ce n'était pas
24     uniquement sur la diffusion, Madame la Présidente.  Ce
25     à quoi on voulait faire allusion ici, ce sont les
                          StenoTran

                             4042

 1     investissements mesurables en argent à la production de
 2     contenu canadien en ce sens que nos canaux... si on
 3     parle aussi de Canal Vie, la formule qui semble
 4     marcher, qui donne les résultats escomptés, c'est un
 5     pourcentage de nos recettes et, à partir de ces
 6     pourcentages de recettes là, nous réussissons à livrer
 7     un produit canadien de haute qualité et un nombre
 8     d'heures assez important.
 9  18834                Donc on faisait allusion au système
10     comme tel qui marche beaucoup plus parce que, vous avez
11     entièrement raison, le problème de contenu canadien en
12     tant que décompte d'heures n'est pas aussi grave dans
13     le marché francophone que dans les marchés anglophones;
14     par contre, le pourcentage qu'on dépense de nos revenus
15     en programmation versus l'ouvrage accompli, quand on
16     fait allusion à ne pas trop, trop changer ça, ce
17     modèle-là marche au Québec.
18  18835                M. BEAULNE:  J'ajouterais que, quand
19     on regarde l'ensemble de la télévision spécialisée, il
20     se consacre 43 pour cent des recettes annuelles brutes
21     à la programmation comparativement à 28 pour cent pour
22     l'ensemble des télédiffuseurs.  Donc il y a quand même
23     un plus grand investissement fait à travers la
24     production indépendante provenant des canaux
25     spécialisés.
                          StenoTran

                             4043

 1  18836                LA PRÉSIDENTE:  Vingt-huit pour cent
 2     au Québec?
 3  18837                M. BEAULNE:  Pour l'ensemble des
 4     télédiffuseurs conventionnels privés canadiens.
 5  18838                LA PRÉSIDENTE:  Ah, parce que je
 6     croyais qu'on venait de me dire qu'on parlait ici de
 7     comparaison entre les services spécialisés au Québec et
 8     les services conventionnels au Québec, parce que ça
 9     devient tout à fait différent; le 28 pour cent, ça,
10     c'est parce que les services québécois... attendons. 
11     Recommençons.
12  18839                À la page 4 vous parlez et
13     d'émissions canadiennes distribuées et de pourcentage
14     des recettes brutes consacré à la programmation
15     canadienne et vous voulez faire une comparaison ou un
16     pont entre ce que font les services spécialisés et ce
17     que font les services conventionnels.
18  18840                Est-ce qu'on parle ici de tous les
19     services canadiens?  C'est ça qu'on dit, mais vous
20     venez de me dire il y a un instant...
21  18841                M. BEAUCHAMP:  Ce qu'on a voulu
22     faire, c'est de faire un genre de tour d'horizon pour
23     dire...
24  18842                LA PRÉSIDENTE:  Complet.
25  18843                M. BEAUCHAMP:  ... que les canaux
                          StenoTran

                             4044

 1     spécialisés d'une façon générale au Canada remplissent
 2     bien leurs obligations en contenu canadien.  Encore là,
 3     ce qu'on disait, c'est que le modèle... encore là,
 4     maintenant, après qu'on ait fait ce point-là, ce
 5     general statement, si vous voulez, après ça on se
 6     replie sur le Québec et on dit que le modèle qu'on a
 7     utilisé pour faire cette programmation canadienne, qui
 8     est un pourcentage de nos revenus, ça aussi, ça semble
 9     bien marcher.  Donc, de cette façon-là, on dit qu'il
10     n'y a pas trop, trop à changer dans le système
11     réglementaire des canaux spécialisés du Québec.
12  18844                LA PRÉSIDENTE:  Du Québec, et non
13     plus, je suppose... si le niveau de dépenses et de
14     distribution de programmation canadienne au Québec
15     restait au niveau où il est de fait plutôt que le 60-50
16     exigé par la réglementation, vous trouveriez ça
17     raisonnable aussi pour leur apport dans le système en
18     général comparé aux services spécialisés.
19  18845                M. BEAUCHAMP:  Oui.
20  18846                LA PRÉSIDENTE:  Comme vous faites
21     partie de l'industrie de la radiodiffusion québécoise
22     ou francophone, est-ce que vous avez une préoccupation
23     à ce que le Conseil prenne des mesures pour s'assurer
24     que le niveau de performance des conventionnelles reste
25     ce qu'il est et qu'il ne descende pas à 60-50?
                          StenoTran

                             4045

 1  18847                M. BEAUCHAMP:  Notre intervention n'a
 2     pas comme objectif ou comme but, autre certaines lignes
 3     de compétition et de structuration, si vous voulez, de
 4     l'industrie au Québec, d'embarquer dans le débat de ce
 5     que devraient faire les conventionnelles.  Notre point
 6     est de dire que les canaux spécialisés au Canada
 7     semblent donner beaucoup au système.  Au Québec, ça
 8     semble vouloir fonctionner; la méthode de calcul comme
 9     condition de licence pour nos engagements au système
10     semble bien aller.
11  18848                Maintenant, il y a des choses qu'on
12     pourrait encore modifier pour que ça aille plus loin,
13     beaucoup plus que de tenter d'estimer ce que devraient
14     faire ou ne devraient pas faire les généralistes.
15  18849                LA PRÉSIDENTE:  Là, nous pouvons
16     facilement passer à vos commentaires sur comment on
17     traite les canaux spécialisés de langue française et
18     les problèmes que vous y voyez.
19  18850                Si je regarde, par exemple, au
20     paragraphe 13, qui est à la page 4, vous indiquez -- et
21     vous l'avez fait encore dans votre présentation
22     orale -- que les services spécialisés de langue
23     française seraient éminemment soutenus ou aidés s'ils
24     étaient distribués dans les marchés francophones au
25     Canada, en plus évidemment d'ajouter de la
                          StenoTran

                             4046

 1     programmation francophone au Canada.
 2  18851                Vous semblez cet après-midi -- ce que
 3     vous n'aviez pas fait dans votre représentation écrite
 4     si je me souviens bien -- indiquer que vous seriez
 5     prêts à accepter un certain pourcentage comme barème
 6     pour décider si le Conseil devrait obliger la
 7     distribution des services spécialisés francophones au
 8     Canada anglais à un certain barème ou pourcentage de
 9     population.
10  18852                M. BEAUCHAMP:  Encore là, je pense
11     qu'éventuellement il va y avoir une autre audience sur
12     l'accès.
13  18853                LA PRÉSIDENTE:  Oui.  Vous allez...
14  18854                M. BEAUCHAMP:  On a voulu prendre un
15     commentaire qui a été fait, quand on nous dit que...
16     les services francophones, on tente de négocier l'accès
17     à travers tout le Canada, et on nous dit toujours qu'il
18     n'y a pas de place, il n'y a pas de place, et l'ACTC
19     sont arrivés eux-mêmes et ont dit:  "Pour les stations
20     ethniques, dans les communautés où il y a 10 pour cent,
21     on va trouver de la place."
22  18855                Encore là, nous, le seul point qu'on
23     amène ici, c'est de dire:  Si c'est vrai pour les
24     groupes ethniques, ce avec quoi nous sommes d'accord en
25     principe, ce n'est même pas vrai pour des stations
                          StenoTran

                             4047

 1     francophones dans des marchés à haut pourcentage
 2     francophone; on ne réussit pas à pouvoir vendre nos
 3     services, pas plus Radiomutuel que tous les autres
 4     titulaires de canaux spécialisés.
 5  18856                Donc ce qu'on a voulu amener ici,
 6     Madame la Présidente, c'est qu'à toutes fins pratiques
 7     le défi de demain des canaux spécialisés au Québec est
 8     particulier; nous devons compétitionner en même temps,
 9     avec un plus petit marché, avec nos confrères de langue
10     anglaise et les marchés américains.  Nous devons, pour
11     compétitionner d'une façon équitable, s'assurer que
12     nous tirons avantage du maximum de toutes les
13     possibilités que premièrement le marché canadien peut
14     nous offrir.
15  18857                Donc une des choses qu'on dit, c'est
16     qu'il y a des revenus qui nous seraient accessibles en
17     nous obtenant de l'aide pour faire mieux voyager nos
18     services hors Québec.  Comme vous savez, tous les
19     services ou une bonne partie des services canadiens de
20     langue anglaise trouvent leur place très facilement au
21     Québec; encore en fin de semaine on a lancé deux ou
22     trois autres services de langue anglaise au Québec,
23     mais on ne réussit pas à vendre nos services hors
24     Québec.
25  18858                Le deuxième point qu'on dit, c'est
                          StenoTran

                             4048

 1     qu'on ne réussit pas non plus à aller chercher des
 2     situations privilégiées parce qu'on n'est pas reconnus. 
 3     Je pense que si je pouvais, dans tout ce qu'on a,
 4     sortir l'affaire qui est très, très importante, ce
 5     qu'on vous demande, c'est de donner un statut
 6     particulier aux services francophones au Québec.  On ne
 7     réussit même pas au Québec à aller chercher des
 8     positions privilégiées.
 9  18859                Quand on vous fait le commentaire que
10     la quasi totalité des canaux spécialisés, les nouveaux
11     canaux spécialisés, sont 40 et plus et tous les
12     nouveaux canaux spécialisés même qui viennent d'être
13     mis en ondes ont des situations de distribution plus
14     favorables que nous, ce sont toutes des petites choses
15     comme ça qui font que dans un petit marché on va
16     pouvoir tirer toutes les ficelles pour pouvoir produire
17     de la qualité, être compétitifs sans pour autant passer
18     la facture aux consommateurs ultimement.
19  18860                LA PRÉSIDENTE:  Finissons la pensée
20     de la distribution des canaux spécialisés francophones
21     hors Québec et ensuite on reparlera de la distribution,
22     des termes et conditions de la distribution des
23     services spécialisés francophones au Québec.
24  18861                Vous savez que, dans le cas des
25     services allophones, ce sont des services qui doivent
                          StenoTran

                             4049

 1     être discrétionnaires, à moins qu'ils aient été, dans
 2     certains cas, comme Telelatino à Toronto, dernièrement
 3     seulement, au premier étage; mais, par exemple, le
 4     système chinois de Fairchild, qui coûte je ne sais pas
 5     combien, c'est près de 20 $ si ce n'est pas plus...
 6     alors c'est un positionnement qui n'est pas,
 7     évidemment, celui que vous cherchez.
 8  18862                Je voudrais comprendre davantage ce
 9     que vous voudriez hors Québec.  Vous ne voudriez pas la
10     position de Fairchild.
11  18863                M. ARPIN:  Non, ce n'est pas... en
12     fait ce qu'on dit...
13  18864                LA PRÉSIDENTE:  Non, non, mais
14     j'essaie de comprendre, parce que...
15  18865                M. ARPIN:  Non, non.  Ce qu'on dit,
16     c'est que l'ACTC a garanti de l'accès -- même s'il est
17     distribué comme un signal sous forme de télévision
18     payante il occupe un espace, un canal donc -- pour
19     desservir les communautés de 10 pour cent et plus.  Ce
20     que nous disons, c'est que ce n'est pas nécessairement
21     le modèle qui est préconisé pour les allophones; on dit
22     qu'au niveau de l'industrie de la câblodistribution on
23     trouve de la place pour 10 pour cent mais on ne trouve
24     pas de place dans les marchés d'Ottawa, de Timmins, de
25     Sudbury, de Moncton pour 35 pour cent, 38 pour cent, 39
                          StenoTran

                             4050

 1     pour cent.
 2  18866                Donc, ce qu'on dit, c'est qu'il y a
 3     nécessité d'une réflexion et probablement d'une
 4     implication de la part du Conseil pour nous aider à
 5     trouver une solution pratique à cette question-là.
 6  18867                Il est notable que de tous les
 7     services francophones, à l'exception de RDI, licenciés
 8     après 1994 -- donc je fais une exclusion pour RDI --
 9     aucun d'entre eux n'ait réussi à percer à l'ouest de la
10     frontière du Québec et quelques-uns ont réussi à percer
11     dans le nord-est du Nouveau-Brunswick, dans la
12     communauté de Bathurst/Caraquet, mais pas tous.
13  18868                LA PRÉSIDENTE:  Mais, si je comprends
14     bien, vous n'êtes pas prêts aujourd'hui à aller plus
15     loin.  J'essayais simplement de vous demander des
16     explications:  Comment voudriez-vous qu'on fasse ça? 
17     Comment est-ce qu'on établirait lesquels et dans quelle
18     mesure, et là où il y a une certaine population?  Parce
19     que c'est évident que ce n'est pas facile.  Il faudrait
20     dans certains cas abandonner des services américains
21     sans doute, déplacer des services.  Est-ce que ce
22     serait tous les services francophones?  Ceux qui ont le
23     plus de programmation canadienne?
24  18869                Vous ne voulez pas parler de ces
25     détails-là aujourd'hui.
                          StenoTran

                             4051

 1  18870                M. ARPIN:  En fait, non, parce qu'on
 2     voudrait quand même avoir une discussion avec nos
 3     collègues.  Ce sont des questions qu'on a soulevées à
 4     l'occasion au niveau de nos associations de canaux
 5     spécialisés mais sur lesquelles on n'a pas encore
 6     déterminé une position collective.  Mais c'est une
 7     question qui préoccupe l'ensemble des exploitants de
 8     canaux spécialisés de langue française.
 9  18871                LA PRÉSIDENTE:  Vous voulez
10     aujourd'hui soulever le principe seulement qu'il y a
11     quelque chose qui ne roule pas rond si les services
12     spécialisés québécois...
13  18872                M. ARPIN:  Ne réussissent pas à
14     percer...
15  18873                LA PRÉSIDENTE:  Davantage.
16  18874                M. ARPIN:  ... dans des communautés
17     francophones significatives.
18  18875                M. BEAUCHAMP:  Il y a aussi la
19     notion, Madame la Présidente, à un moment donné de
20     marchés bilingues aussi et des lois de linkage, des
21     lois d'assemblage qui peuvent être pensées, parce qu'on
22     sait fort bien qu'il est impensable et que la
23     technologie ne permettra pas aux marchés qu'on a
24     mentionnés de prendre la panoplie totale de tous les
25     canaux français.  Par contre, ce qu'on tente d'amener
                          StenoTran

                             4052

 1     ici, c'est que le système de télévision spécialisée au
 2     Québec, c'est tout un défi qui nous attend pour
 3     s'assurer, avec un marché de 6 millions, qu'on va y
 4     rencontrer... il faut regarder toutes les avenues
 5     possibles de maximiser les revenus possibles.
 6  18876                LA PRÉSIDENTE:  Vous avez sans doute
 7     pris connaissance des représentations de l'Impératif
 8     français, justement, surtout sur la situation à Ottawa,
 9     où c'est évident qu'il y a beaucoup de signaux
10     accessibles mais censément pas suffisamment de signaux
11     de langue française à leur avis et à l'avis d'autres
12     citoyens d'Ottawa.  Alors vous allez avoir l'occasion
13     d'en reparler.
14  18877                M. ARPIN:  Dans les faits, on est en
15     contact avec ces communautés hors Québec qui nous
16     demandent aussi comment on doit s'y prendre.  C'est une
17     situation un peu de cul-de-sac, je le réitère.  Depuis,
18     donc, les services licenciés en 1988, sauf un en
19     1994... ceux qui ont été licenciés en 1988, à cause des
20     règles d'assemblage, ont réussi à avoir de la
21     distribution dans certains marchés.  Mais ceux
22     licenciés après 1988 -- et il faut aller en 1994 pour
23     des services francophones -- à l'exception de RDI, et
24     pour des raisons qui sont bien connues, tous les autres
25     n'ont jamais réussi à sortir du Québec.
                          StenoTran

                             4053

 1  18878                LA PRÉSIDENTE:  Maintenant, parlons
 2     du positionnement, qui à votre avis devrait privilégier
 3     des services francophones dans les marchés
 4     francophones, surtout au Québec.  Vous en reparlez
 5     aujourd'hui à la page 4 de votre présentation orale et
 6     vous en avez parlé aussi dans votre soumission écrite,
 7     particulièrement au même paragraphe 23, à la page 6.
 8  18879                Premièrement, vous demandez qu'il y
 9     ait un positionnement privilégié et, entre parenthèses,
10     par rapport aux services de langue anglaise proposant
11     des formules de programmation apparentées.  Est-ce que
12     vos commentaires se limitent seulement lorsque les
13     formats anglophones sont semblables ou si c'est une
14     position générale?
15  18880                M. ARPIN:  Non, c'est sur l'ensemble. 
16     Quand on regarde les règlements ou la loi canadienne, à
17     toutes fins pratiques, il y a une loi canadienne pour
18     les canaux spécialisés qui stipule bien les règles du
19     jeu, vers où on veut s'en aller versus les Américains
20     et ce genre de choses là.  Mais quand on regarde
21     l'industrie francophone, il n'y a pas de positionnement
22     clair, il n'y a pas cette même écriture qui dit qu'au
23     Québec... comme ce qu'on dit avec les services de
24     langue anglaise.  Au Canada anglais, on dit:  Priorité
25     aux stations anglaises, il y a la liste de ceux qui
                          StenoTran

                             4054

 1     n'ont pas le droit d'entrer, tandis qu'au Québec il n'y
 2     a rien de tout ça, il n'y a pas de liste, n'importe qui
 3     entre, de langue anglaise, de langue... je comprends
 4     que les Américains, il faut qu'ils soient sur la liste.
 5  18881                Nous, on dit qu'il est temps de
 6     positionner d'une façon très claire qu'à partir du
 7     moment où un titulaire reçoit une licence du CRTC pour
 8     desservir des marchés francophones, à partir de ce
 9     moment-là il devrait y avoir un genre de service
10     privilégié, ce qui n'existe pas.  Le positionnement sur
11     le cadran, il n'y a pas une loi qui est là, on doit
12     toujours négocier, et ce n'est pas aussi clair qu'il le
13     faut.  Quant à nous, c'est une lacune.
14  18882                À partir du moment où on vient
15     chercher des licences spécialisées, à partir du moment
16     où on prend des engagements, à partir du moment où on
17     doit se débattre du mieux qu'on peut pour rentabiliser
18     nos entreprises dans un marché de 6 millions de
19     personnes, il me semble qu'il y a assez de défis là et
20     au moins on devrait avoir une partie de notre plan
21     d'affaires qui est pour autant bien sécurisé.
22  18883                LA PRÉSIDENTE:  Mais, encore là, vous
23     n'avez pas aujourd'hui de règles très précises à
24     suggérer pour corriger l'effet que vous soulevez à la
25     page 4, que même dans l'île de Montréal...
                          StenoTran

                             4055

 1  18884                M. BEAUCHAMP:  Non, dans
 2     l'application comme telle, Madame la Présidente.  Par
 3     contre, une priorité absolue et un positionnement
 4     privilégié, que ce ne soit qu'un commentaire de
 5     principe ou un positionnement ou un voeu du Conseil
 6     pour venir supporter l'industrie du Québec, au moins à
 7     l'intérieur de ça on sait vers où on s'en va.
 8  18885                Actuellement, quand on négocie,
 9     beaucoup de fois, c'est soit nous ou un canal anglais.
10  18886                LA PRÉSIDENTE:  Je vais vous parler
11     dans un instant de la situation des tarifs; vous parlez
12     ici de positionnement et, généralement, que vous soyez
13     positionnés plus bas sur le cadran plus tôt que plus
14     haut, c'est le problème principal.
15  18887                M. BEAUCHAMP:  Oui, et aussi, juste
16     avant d'aller là-dessus, il y a des marchés du Québec,
17     et je demanderais à mes confrères... sans pour autant
18     mentionner les marchés, il y a encore des marchés du
19     Québec où Canal Vie n'est pas distribué et où les
20     canaux spécialisés reçoivent leur place et où
21     finalement on nous dit carrément:  "Il n'y a pas de
22     place pour vous autres."  Mais ces mêmes services là...
23  18888                LA PRÉSIDENTE:  Ce ne sont pas des
24     cas où il y a des services anglophones.
25  18889                M. BEAUCHAMP:  Je vous parle de cas
                          StenoTran

                             4056

 1     de canaux...
 2  18890                M. ARPIN:  Des services américains.
 3  18891                M. BEAUCHAMP:  Je vous parle de
 4     services de canaux, de services de câblodistribution de
 5     catégories 1 et 2, qui ont plus de 3 000 abonnés de
 6     câble, donc qui par définition ont en quelque part un
 7     minimum de 50 canaux jusqu'à 75 canaux, et ce monde-là
 8     ont opté pour prendre d'autres services parce qu'il n'y
 9     a rien dans la réglementation qui nous donne un
10     avantage sur qui de droit.  C'est soit service A en
11     anglais ou soit service B en français, et c'est tout.
12  18892                LA PRÉSIDENTE:  Mais est-ce que dans
13     les marchés francophones les règles d'accès n'exigent
14     pas qu'ils transportent, s'ils ont des canaux, tous les
15     services de langue française?
16  18893                M. BEAUCHAMP:  Dans les marchés de
17     6 000 foyers et plus.
18  18894                M. ARPIN:  Dans les marchés de
19     classe 1.
20  18895                LA PRÉSIDENTE:  Ah, bon, je vois.
21  18896                M. ARPIN:  Mais, quand même, il y a
22     encore au Québec un marché de classe 1 qui ne distribue
23     pas Canal Vie, notamment.  Il trouve que c'est trop
24     cher.
25  18897                M. BEAUCHAMP:  Donc tout ce
                          StenoTran

                             4057

 1     processus-là, depuis un an et demi, deux ans qu'on
 2     négocie, qu'on tente... parce qu'il n'y a pas une
 3     position claire qui dit qu'à partir du moment où il y a
 4     une spécificité québécoise ou canadienne de canaux
 5     spécialisés, cette industrie-là doit être protégée,
 6     doit avoir accès aux canaux spécialisés avant... peut-
 7     être pas avant, mais au moins, comme on dit ici, que ce
 8     soit un service privilégié et qu'on ait accès au moins
 9     à nos propres services de distribution.
10  18898                LA PRÉSIDENTE:  À la page 5 de votre
11     soumission écrite, au paragraphe 19, et aussi au
12     paragraphe 23, vous parlez du tarif mensuel.  Je
13     n'étais pas absolument certaine que je comprenais ce
14     que vous disiez à ce moment-là, mais je comprends
15     aujourd'hui, dans votre présentation orale, qu'il est
16     évident que ce que vous voudriez, c'est que le câblo
17     soit obligé de vous donner les tarifs indiqués dans
18     votre plan d'affaires, qui était, lui, échelonné selon
19     la pénétration.  Alors, si vous êtes discrétionnaire
20     mais pas au service de base, qui a de fait un tarif
21     réglementé, vous voudriez que le tarif que vous aurez
22     indiqué dans cet échelonnement-là devienne obligatoire
23     pour le câblo, parce que vous dites que le Conseil a
24     accepté ce plan d'affaires là.  Mais moi, ce que j'ai
25     compris, c'est que le Conseil n'allait pas entériner
                          StenoTran

                             4058

 1     nécessairement ces tarifs-là, qu'il entérinait
 2     seulement le tarif exigé si le service était distribué
 3     à la base.
 4  18899                M. BEAUCHAMP:  Je ne suis pas
 5     convaincu qu'on demande aussi clairement que le Conseil
 6     devrait réglementer d'une façon catégorique, mais ce
 7     qu'on dit ou ce qu'on veut dire ici, c'est qu'en
 8     quelque sorte on comprend qu'il y a une négociation de
 9     gré à gré qui doit avoir lieu; encore faut-il que cette
10     négociation de gré à gré se situe dans un certain
11     environnement qui respecte en gros un plan d'affaires
12     et les engagements déposés par nous.
13  18900                De quelle façon est-ce que ça doit se
14     faire ou ça peut se faire?  Sans aucun doute...
15     j'écoutais ce matin la SPTV, et on parlait de
16     transparence comme étant possiblement une des façons de
17     le faire.  Je vous dirais juste qu'à quelque part les
18     télédiffuseurs ou les canaux spécialisés francophones
19     ont tellement d'autres défis que d'annuellement ou de
20     continuellement négocier leurs tarifs, ou même les
21     nouveaux services qui, espérons-le, vont voir le jour
22     une journée, de trouver un genre d'encadrement au moins
23     où il peut y avoir cette négociation-là... je comprends
24     qu'il y a de l'arbitrage, mais que cette négociation-là
25     puisse en quelque sorte... je ne pense pas que le
                          StenoTran

                             4059

 1     Conseil puisse... je suis un petit peu partagé entre le
 2     réglementer... mais de là à totalement se dissocier du
 3     processus, surtout pour un marché étroit et petit comme
 4     le Québec, c'est là où on vous demande de...
 5  18901                LA PRÉSIDENTE:  Maintenant, dans ce
 6     paragraphe 19 vous parlez d'une attitude adoptée par
 7     certains câblodistributeurs canadiens vis-à-vis les
 8     tarifs dans les négociations, et plus bas vous dites: 
 9     "Cette attitude risque, si elle est reprise par les
10     câblodistributeurs du Québec".  Voulez-vous dire
11     qu'elle ne l'avait pas été le 30 juin mais qu'elle
12     l'est maintenant, ou si c'est encore un "si"?
13  18902                M. BEAUCHAMP:  Les négociations à
14     date, ce ne sont jamais des négociations qui s'en
15     vont... et ça va tellement, tellement bien, l'année
16     prochaine... voici, c'est toujours une négociation qui
17     s'en va beaucoup plus vers le bas que vers le haut.
18  18903                On a été mis au courant d'une
19     certaine pratique à la baisse et certaines négociations
20     qui sont plus difficiles.  J'oserais dire qu'à ce
21     moment-ci les négociations sont très tendues, sont très
22     difficiles, mais elles se font d'une façon tout de même
23     assez respectable au Québec, et on voudrait juste
24     s'assurer que ça continue de cette même façon-là.
25  18904                M. ARPIN:  Évidemment, notre
                          StenoTran

                             4060

 1     référence ici, c'est que... ça ne s'est jamais passé
 2     dans le cas des services dans lesquels Radiomutuel a un
 3     intérêt, mais nous savons qu'il y a eu des contrats qui
 4     ont été dénoncés au Canada anglais par des entreprises
 5     de distribution.  Ce n'est jamais arrivé au Québec
 6     qu'on contrat soit dénoncé, donc ça demeure un "si",
 7     mais on a quand même la préoccupation qu'un événement
 8     semblable pourrait se produire.  Donc on insiste sur la
 9     vigilance du Conseil.
10  18905                LA PRÉSIDENTE:  Maintenant, les
11     catégories sous-représentées, si je comprends bien, aux
12     pages 8 et 9 de votre soumission écrite vous nous dites
13     que les catégories d'émissions qui sont considérées
14     sous-représentées à la télévision conventionnelle de
15     langue française sont très bien représentées
16     généralement à la télévision payante et spécialisée de
17     langue française et, contrairement à d'autres
18     intervenants que nous avons entendus, vous reconnaissez
19     d'emblée que la télévision généraliste atteint tout le
20     monde tandis que la télévision spécialisée n'atteint
21     pas tout le monde mais que, malgré ça, vous voudriez
22     avoir plus d'aide financière pour continuer à produire
23     cette programmation spécialisée -- j'ai bien compris --
24     pour les services spécialisés?
25  18906                M. BEAULNE:  (Hoche la tête en signe
                          StenoTran

                             4061

 1     d'acquiescement).
 2  18907                LA PRÉSIDENTE:  Et surtout vous
 3     voudriez une allocation minime ou minimum par le fonds
 4     pour les arts de la scène parce que je crois que vous
 5     avez déposé une annexe où vous indiquez qu'il y a
 6     seulement 1,25 -- l'annexe 1 -- pour cent des déboursés
 7     totaux consacrés en trois ans à la catégorie arts de la
 8     scène, qui recoupe la catégorie 8, ce qui
 9     représenterait donc seulement 875 000 $ sur 7 millions.
10  18908                Avez-vous pensé à un pourcentage
11     quelconque qui, à votre avis, serait raisonnable? 
12     C'est évidemment parce que vous avez le service Musimax
13     et MusiquePlus.
14  18909                M. BEAULNE:  Mais le commentaire,
15     Madame la Présidente, qu'on faisait s'adressait à
16     l'ensemble de la télévision quand on mentionnait les
17     sous-catégories représentées, en particulier de la
18     musique et les émissions de variétés.  Force est de
19     constater qu'elles sont absentes à la fois de la
20     télévision et à la fois de l'importance qu'on y accorde
21     en termes de financement.
22  18910                Jusqu'à présent, les intervenants qui
23     ont comparu devant vous ont surtout insisté sur
24     l'importance qu'on devrait accorder aux émissions pour
25     enfants, aux dramatiques ou aux documentaires.  Nous,
                          StenoTran

                             4062

 1     on dit que les émissions de variétés et les catégories
 2     de musique et danse devraient également être mieux
 3     représentées au niveau du financement parce que ce sont
 4     des éléments importants, en particulier dans la
 5     promotion et la mise en marché des artistes et de
 6     l'industrie du spectacle du Québec et, par ricochet, ça
 7     a un effet sur l'ensemble de la radio, parce que les
 8     émissions de variétés, on ne peut pas uniquement les
 9     promouvoir par la télévision spécialisée, on a besoin
10     de l'accès à la télévision de masse.  Cette présence-là
11     permettrait non seulement de soutenir les carrières
12     existantes mais surtout permettrait également un
13     excellent débouché pour les nouveaux artistes.
14  18911                Donc ce que l'on dit, c'est que, bien
15     sûr, il faut reconnaître que les émissions pour
16     enfants, les documentaires et les dramatiques sont
17     importants, mais également on devrait inclure au même
18     titre les catégories d'émissions de musique ou de
19     variétés.
20  18912                LA PRÉSIDENTE:  Vous ne parlez pas
21     ici nécessairement d'une allocation minimum pour les
22     services spécialisés dans ces catégories-là mais pour
23     les conventionnelles autant.
24  18913                M. BEAULNE:  La seule parenthèse que
25     je ferais par rapport aux télévisions spécialisées,
                          StenoTran

                             4063

 1     c'est bien sûr que dans l'inclusion du fonds on devrait
 2     prévoir à l'avenir le financement du vidéoclip, qui
 3     viendrait compléter à ce moment-là l'impact qu'on
 4     pourrait créer en donnant plus de ressources à la
 5     catégorie musique et variétés.
 6  18914                LA PRÉSIDENTE:  Quand vous parlez
 7     d'un déséquilibre dans l'allocation, c'est ça que vous
 8     voulez dire...
 9  18915                M. BEAULNE:  Exactement.
10  18916                LA PRÉSIDENTE:  ... qu'il y a
11     certaines catégories de programmation considérées sous-
12     représentées qui sont bien représentées aux services
13     spécialisés mais qui n'ont pas assez d'aide financière
14     parce qu'on n'en attribue pas suffisamment ou on
15     n'alloue pas suffisamment...
16  18917                M. BEAULNE:  À la télévision
17     conventionnelle...
18  18918                LA PRÉSIDENTE:  ... dans les fonds.
19  18919                Maintenant, Radio-Canada.  Nous avons
20     eu évidemment plusieurs représentations à l'effet que
21     le 50 pour cent des fonds qui sont alloués à Radio-
22     Canada devrait être revu et mis à la baisse, je
23     suppose.  Ça, c'est à la page 10, au paragraphe 40.  Et
24     je crois qu'aujourd'hui vous avez fait des commentaires
25     semblables.
                          StenoTran

                             4064

 1  18920                Expliquez-moi comment vous avez fait
 2     vos calculs au paragraphe 40.  Vous partez avec 50 pour
 3     cent des fonds attribués à Radio-Canada, les filiales
 4     de production des télédiffuseurs conventionnels privés
 5     peuvent accaparer jusqu'à 33 pour cent des déboursés
 6     totaux, donc les société de production affiliées au
 7     télédiffuseur privé peuvent accaparer jusqu'à 66 pour
 8     cent.
 9  18921                M. ARPIN:  C'est parce qu'il y a les
10     affiliés de Radio-Canada qui vont chercher une part des
11     fonds...
12  18922                LA PRÉSIDENTE:  Ah, je comprends.
13  18923                M. ARPIN:  ... qui va à la télévision
14     conventionnelle privée, donc c'est ça qu'on a fait....
15  18924                LA PRÉSIDENTE:  Je comprends.
16  18925                M. ARPIN:  ... et qui produisent pour
17     diffusion sur le réseau national.
18  18926                LA PRÉSIDENTE:  Merci.  Je comprends.
19  18927                M. ARPIN:  Alors ce sont les maisons
20     de production; ce ne sont pas les télédiffuseurs eux-
21     mêmes mais ce sont leurs maisons de production.
22  18928                LA PRÉSIDENTE:  Maisons de production
23     des affiliés de Radio-Canada...
24  18929                M. ARPIN:  Des affiliés de Radio-
25     Canada qui produisent pour le réseau national.
                          StenoTran

                             4065

 1  18930                LA PRÉSIDENTE:  Par exemple, une
 2     maison de production qui est la propriété de Cogeco.
 3  18931                M. ARPIN:  Ce serait un exemple.
 4  18932                LA PRÉSIDENTE:  Cette réallocation-
 5     là, est-ce que vous avez pensé exactement comment vous
 6     voudriez qu'elle soit faite ou si c'est encore au
 7     niveau des principes?
 8  18933                M. BEAULNE:  Je vous dirais qu'on est
 9     plus près de la réalité, Madame la Présidente. 
10     Évidemment, les sous-catégories qu'on a mentionnées, en
11     particulier variétés et musique, pourraient grandement
12     bénéficier d'une remise des fonds répartie plus
13     largement entre les différentes catégories.
14  18934                LA PRÉSIDENTE:  Je parlais ici plus
15     particulièrement de Radio-Canada.  À la page 11 vous
16     dites que le pourcentage qui lui est alloué devrait
17     être réexaminé et vous voudriez que ce pourcentage-là
18     ne représente que le pourcentage des dépenses de Radio-
19     Canada sur la programmation canadienne vis-à-vis les
20     dépenses de programmation canadienne des télédiffuseurs
21     canadiens ou francophones?
22  18935                M. BEAULNE:  Canadiens.
23  18936                LA PRÉSIDENTE:  Partout.
24  18937                M. BEAULNE:  Exactement.  Le
25     pourcentage des dépenses en production canadienne de
                          StenoTran

                             4066

 1     Radio-Canada devrait être calculé sur l'ensemble des
 2     dépenses de production canadienne de l'ensemble de la
 3     télévision au Canada.
 4  18938                LA PRÉSIDENTE:  Et ça, ce serait une
 5     recommandation au fond qui viserait les dépenses de
 6     l'année précédente pour décider ce qui peut leur être
 7     alloué l'année suivante?
 8  18939                M. BEAULNE:  Exactement.
 9  18940                LA PRÉSIDENTE:  À la page 15 vous
10     recommandez, comme l'ont fait d'autres participants
11     dans l'industrie au Québec, que le Conseil invite
12     Radio-Canada à modérer ses visées commerciales -- ça,
13     c'est au paragraphe 56 -- et sa volonté effrénée de
14     concurrencer le secteur privé sur tous les fronts,
15     notamment en envahissant le champ de la télévision
16     spécialisée.
17  18941                Est-ce que votre problème principal,
18     c'est que Radio-Canada se lance dans la concurrence
19     avec les services spécialisés ou si vous entrevoyez des
20     problèmes aussi dans sa concurrence avec les services
21     conventionnels, bien que vous n'y oeuvrez pas vous-
22     mêmes?
23  18942                M. BEAUCHAMP:  C'est une vue globale.
24  18943                Je reviens encore au défi:  un marché
25     de 6 millions, actuellement avec je crois 11 télés
                          StenoTran

                             4067

 1     spécialisées, un défi d'un univers de, dépendant qui on
 2     écoute, 75 à 100 et d'autres services.  Pour qu'un
 3     marché comme ça rencontre les expectatives, il faut
 4     absolument que tous les éléments marchent.  Ce sont les
 5     éléments comme tel qu'on tente de faire ressortir dans
 6     notre présentation.  Ils sont peut-être petits quand on
 7     les regarde, mais quand on regarde notre défi, notre
 8     défi, il est grand.
 9  18944                Un des points que nous tentons de
10     faire ressortir aujourd'hui, c'est que ça va prendre un
11     équilibre entre les forces concurrentielles.  Si cet
12     équilibre-là au Québec n'a pas lieu et si on fait
13     uniquement renforcer -- dans ce cas-ci votre
14     question -- Radio-Canada, qui est déjà un déséquilibre
15     au niveau de la concurrence, la seule chose qu'on fait,
16     c'est qu'on affaiblit la totalité des maillons
17     nécessaires pour rencontrer la totalité des objectifs
18     du marché.
19  18945                On n'est pas contre, on est pour la
20     chaîne d'État, elle fait de l'ouvrage louable, mais
21     qu'elle remplisse son mandat et qu'elle vienne
22     complémenter ou compléter ce qu'on fait.  C'est là
23     qu'on dit que, encore, ça va prendre la totalité des
24     forces concurrentielles qui vont jouer d'une façon très
25     positive et non du monde qui vont avoir des méga-
                          StenoTran

                             4068

 1     structures, qui vont avoir des avantages marqués qui
 2     feraient qu'il n'y en aurait plus, de compétition.
 3  18946                On va avoir le choix au Québec de
 4     créer deux compagnies de télédiffusion francophones ou
 5     de créer une industrie où toutes les composantes vont
 6     travailler ensemble pour le mieux du marché.  Donc,
 7     dans cette optique-là, on dit que de renforcer Radio-
 8     Canada dans du commercial, de lui donner d'autres
 9     chaînes spécialisées à ce moment-ci, d'autant plus que
10     les entreprises privées sont prêtes à les livrer, ne
11     donne rien du tout au système et au défi qu'on doit
12     rencontrer ensemble comme industrie au Québec.
13  18947                LA PRÉSIDENTE:  Ce sont évidemment
14     des propos que vous allez avoir l'occasion de reprendre
15     en décembre, mais si nous parlons de la concurrence
16     avec les services spécialisés, au paragraphe 52 vous
17     parlez en particulier... un peu plus loin vous parlez
18     d'avantages concurrentiels et financiers indus que la
19     Société Radio-Canada aurait, au paragraphe 55.  Et à 52
20     vous donnez un exemple, par exemple, de la promotion
21     pré-lancement et la publicité à l'antenne de la chaîne
22     généraliste Radio-Canada et que vous ne croyez pas
23     qu'elle ait été facturée à RDI.
24  18948                Est-ce que c'est là un de vos
25     problèmes principaux, si on trouvait une méthode de
                          StenoTran

                             4069

 1     comptabiliser d'une façon assez serrée pour éviter ces
 2     avantages indus, que là, vous auriez moins de
 3     problèmes, ou si vous parlez plutôt d'un principe
 4     général, comme vous venez de le faire, qu'il devrait y
 5     avoir un équilibre dans le marché?
 6  18949                M. BEAUCHAMP:  C'est un principe
 7     général, mais par contre ce qui existe, et ce que la
 8     quasi-totalité des intervenants du Québec ont semblé
 9     vouloir dire, c'est que la situation actuelle, il ne
10     faut pas prétendre que... la situation actuelle de
11     Radio-Canada, tout le monde est d'accord que c'est à
12     l'avantage du système québécois de diffusion.  C'est
13     une concurrence qui est très difficile quotidiennement,
14     et ça part à tous les niveaux; ça part de l'emploi
15     d'employés.
16  18950                Cette année Radiomutuel, qui est une
17     des compagnies les plus stables au Québec, les employés
18     qu'on perd, on les perd à la société d'État parce qu'on
19     ne peut pas rencontrer les expectatives financières.
20  18951                Donc c'est un problème qui est
21     général mais qui, dans son application... c'est-à-dire
22     qu'ici on a un diffuseur public qui prend de la place,
23     et énormément de place, dans un monde concurrentiel,
24     commercial, et veut nous concurrencer à tous les
25     niveaux, sur l'embauche d'employés, pratiques
                          StenoTran

                             4070

 1     commerciales, achats d'émissions, sur toute la ligne,
 2     de A à Z.
 3  18952                Ceci fait que c'est une industrie
 4     qu'on a beaucoup, beaucoup de difficultés... il faut
 5     quasiment dire:  Tenez, prenez votre place, et, après
 6     ça, nous, on va essayer de remplir les places que vous
 7     n'occupez pas, parce qu'on ne peut pas les
 8     compétitionner.
 9  18953                LA PRÉSIDENTE:  Avec des fonds
10     publics, évidemment.
11  18954                M. BEAUCHAMP:  C'est ce qu'on dit. 
12     C'est que si on veut qu'un système soit performant pour
13     rencontrer les expectatives, qu'on crée des forces
14     concurrentielles qui ont un certain niveau d'égalité,
15     ce qui fait que demain matin on va pouvoir, au niveau
16     du privé... le public, c'est défini, ce qu'ils ont à
17     faire, et ils le font bien.  Ils ont un mandat à
18     remplir.  Qu'on laisse la société d'État jouer et
19     prôner et développer la culture; ils font un ouvrage
20     phénoménal.  Mais de les inciter à venir davantage dans
21     le marché concurrentiel n'aide rien, ne donne rien de
22     plus au marché, parce que ces services-là seraient
23     faits par quelqu'un d'autre, et bien au contraire
24     minimise la compétition entre les services et au
25     détriment de tout le système.
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                             4071

 1  18955                LA PRÉSIDENTE:  Ce n'est peut-être
 2     pas une question à laquelle vous voulez répondre parce
 3     que vous n'oeuvrez pas dans la télévision
 4     conventionnelle, mais est-ce qu'à votre avis... et
 5     c'est une question que j'ai posée, disons, à TVA et à
 6     d'autres intervenants du Canada français.  À la
 7     télévision conventionnelle, si Radio-Canada n'offrait
 8     pas une concurrence, est-ce qu'il y en aurait, de la
 9     concurrence?
10  18956                M. BEAUCHAMP:  Je pense qu'encore il
11     faut voir où elle fait la concurrence.  Tout le
12     monde... et je pense même que la télévision
13     généraliste, dans ce qu'ils le font, ils le font bien. 
14     Mais demain matin, s'ils ne diffusent pas le Grand
15     Prix, le Grand Prix sera disponible au Québec.  S'ils
16     ne diffusent pas certaines variétés... il y a certaines
17     émissions de cette façon-là qui seraient faites et
18     faites par les généralistes ou par les spécialisés ou
19     par le système, dans lesquelles les droits de
20     diffusion, on pourrait les négocier d'une façon plus
21     intelligente.
22  18957                Deuxièmement, on pourrait fort
23     probablement négocier la vente et les achats de ces
24     propriétés-là à la hausse et de tout amener le marché
25     par en avant au lieu de l'amener par en arrière.
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                             4072

 1  18958                M. BEAULNE:  On pourrait sans doute
 2     aussi se poser la question:  En quoi Radio-Canada va
 3     remplir mieux son mandat qui lui est dévolu en jouant
 4     un plus grande rôle dans le domaine de la télévision
 5     spécialisée et en étant de plus en plus présente?
 6  18959                Normand a mentionné des points, mais
 7     j'aimerais juste faire valoir quelques autres points
 8     sur les impacts négatifs que pourrait avoir une plus
 9     grande présence de Radio-Canada en télévision
10     spécialisée.
11  18960                Il y a tout l'aspect du pouvoir
12     d'achat, notamment au niveau des acquisitions, des
13     coûts de programmes, qui seraient sans doute beaucoup
14     plus dispendieux à acquérir compte tenu du pouvoir
15     d'achat que pourrait avoir Radio-Canada.  On pense à la
16     vente ou à la commercialisation; quand vous avez déjà
17     une TV généraliste avec cette puissance-là, si vous
18     additionnez d'autres éléments spécialisés, ça vous
19     donne un net avantage.
20  18961                Également, je vous dirais qu'il faut
21     tenir compte aussi de l'aspect de la production
22     indépendante.  On sait que les télévisions spécialisées
23     utilisent beaucoup la production indépendante, et ce
24     n'est pas toujours le cas pour la télévision publique
25     ou la télévision privée.
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                             4073

 1  18962                Donc ce sont des aspects qui nous
 2     amènent à poser des questions, sans compter que
 3     l'intégration de ces différentes produits amène
 4     nécessairement un recyclage de produits qui fait en
 5     sorte que ce que la télévision francophone spécialisée
 6     a réussi à créer jusqu'à présent, c'est une qualité de
 7     produits, une diversité et surtout une complémentarité.
 8  18963                Alors, encore là, on pourrait se
 9     poser la questions:  Est-ce que vraiment on atteint
10     l'objectif de complémentarité en permettant à Radio-
11     Canada de venir jouer dans toutes sortes de créneaux
12     spécialisés?  Je pense qu'on rejoint beaucoup plus la
13     pensée que les gens vous ont exprimée jusqu'à présent,
14     qu'on devrait revoir sans aucun doute le mandat de
15     Radio-Canada et également son financement plutôt que de
16     lui permettre d'aller chercher une double taxation en
17     jouant dans la télévision spécialisée.
18  18964                LA PRÉSIDENTE:  Vous aurez une double
19     occasion de vous y pencher de nouveau, soit en décembre
20     et aussi au renouvellement de Radio-Canada, qui
21     s'annonce pour le printemps.
22  18965                M. BEAUCHAMP:  Madame la Présidente,
23     par contre, je pense qu'ici vous avez raison et on ne
24     veut pas... mais l'audience ici va regarder tout de
25     même en quelque sorte la formation et la structuration
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                             4074

 1     de la réglementation pour l'avenir du Québec et du
 2     Canada.  Donc c'est beaucoup plus... d'une façon
 3     générale, il y a des choses, il y a des points qu'on
 4     fait valoir parce que si... et je pense que c'est ici
 5     un peu qu'il faut les faire valoir parce que s'il y a
 6     une structure qui rend la réglementation non efficace
 7     dans le futur, peu importe qui va être détenteur de
 8     certaines licences, ça va être beaucoup plus complexe
 9     pour tout le monde.
10  18966                Quant à moi, le système canadien
11     anglais marche, il va bien, il y a de la compétition,
12     il y a de l'équilibre, il y a des joueurs de taille, et
13     le système canadien, on est ici pour le faire évoluer. 
14     Mais d'une façon générale il y a de la concurrence, il
15     y a un bon mix, si vous voulez, entre le privé et le
16     public.  Au Québec, il faut s'assurer de créer un genre
17     de mix, si vous voulez, entre des entreprises qui
18     peuvent concurrencer, qui ont la taille, qui ont la
19     force de vouloir concurrencer.  Et on sait qu'au
20     Québec, à toutes fins pratiques, la SRC, ce n'est pas
21     CBC au Canada anglais.
22  18967                Donc, notre inquiétude, ce n'est pas
23     ce qu'ils font; notre inquiétude, c'est la charpente
24     totale dans laquelle on va avoir à compétitionner. 
25     Donc c'est la structure totale, et je pense que ça vaut
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                             4075

 1     la peine d'y réfléchir, surtout dans certains projets
 2     de réglementation ou dans certains positionnements
 3     d'entreprise.
 4  18968                LA PRÉSIDENTE:  Vous rejetteriez donc
 5     le modèle constellation pour Radio-Canada mais vous y
 6     croiriez pour le secteur privé.
 7  18969                M. BEAUCHAMP:  Non commercial ou bien
 8     financé, mais...
 9  18970                LA PRÉSIDENTE:  Je veux dire le
10     modèle constellation que Radio-Canada met de l'avant,
11     que c'est nécessaire maintenant d'avoir des tentacules
12     dans plusieurs...
13  18971                M. BEAUCHAMP:  À partir de ce moment-
14     là, Madame la Présidente, on va tout vendre nos
15     services et on aura une super-structure d'État.
16  18972                LA PRÉSIDENTE:  Non, non, mais est-ce
17     que vous croyez à ce modèle pour le secteur privé?
18  18973                M. BEAUCHAMP:  Pas du tout.  Pas
19     plus.
20  18974                LA PRÉSIDENTE:  Pas non plus.
21  18975                M. BEAUCHAMP:  Pour le secteur privé?
22  18976                LA PRÉSIDENTE:  Oui, le modèle
23     constellation où le même propriétaire pourrait avoir
24     plusieurs services spécialisés et une télévision
25     conventionnelle.
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                             4076

 1  18977                M. BEAUCHAMP:  Notre point de vue,
 2     c'est qu'au Québec, dans un premier temps, il faut
 3     renforcer la structure pour s'assurer qu'il y a une
 4     base de compétition assez forte pour tirer au maximum
 5     avantage de cette compétition-là.  Donc vous avez les
 6     entreprises... il y a à peu près cinq compagnies de
 7     télé spécialisée au Québec.  Il s'agit de s'assurer que
 8     ces entreprises-là, demain, peuvent avoir les moyens,
 9     la synergie, la complémentarité de tirer au maximum des
10     avantages de leurs opérations pour concurrencer et la
11     télévision généraliste qui est bien équipée et la
12     télévision d'État qui est, en plus d'être très
13     agressive, est très bien financée.
14  18978                On dit, nous, que ce qui est super
15     important... dans un premier temps, notre point de vue,
16     c'est de s'assurer que cette complémentarité et cette
17     compétition entre le système, à l'avantage du système,
18     soit mise en place et bien protégée avant de créer des
19     super-structures.
20  18979                LA PRÉSIDENTE:  Et ce que vous voulez
21     de nous maintenant, c'est que nous prenions vos
22     principes et que nous les transmettions en
23     réglementation définie.
24  18980                M. BEAUCHAMP:  Ce serait très
25     agréable.
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                             4077

 1  18981                LA PRÉSIDENTE:  Mais vous n'avez pas
 2     l'intention de nous aider à faire ça...
 3  18982                M. BEAUCHAMP:  Ce serait très, très,
 4     très agréable, je pense.
 5  18983                LA PRÉSIDENTE:  ... mais seulement
 6     les grands principes.
 7  18984                M. BEAUCHAMP:  Mon intention n'est
 8     pas de tout gagner ça.  Non.  Le but... on se présente
 9     d'une façon très simple.  On amène une vision du
10     Québec.  Je pense que Radiomutuel, tout de même, on est
11     une entreprise d'une certaine envergure, mais avec tous
12     nos acquis de communication au Québec on a voulu amener
13     un son de cloche ici pour le bien-être du processus qui
14     est engagé pour dire:  Écoutez, le défi, il est grand. 
15     Le seul défi qu'on ne peut pas avoir au Québec, c'est
16     de replier ou de ne pas avancer; pour qu'on avance,
17     voici certaines conditions que le marché doit avoir
18     pour s'assurer que, pour 6 millions, on va pouvoir
19     continuer à exporter et à produire des produits de la
20     même qualité que nos confrères de langue anglaise et
21     que les Américains.
22  18985                Donc c'est à peu près dans ce
23     cadrage-là qu'on se présente devant vous.
24  18986                LA PRÉSIDENTE:  Nous vous remercions
25     de vos grands principes.  On en a eu beaucoup, pas
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                             4078

 1     autant de recommandations... oui, on a certaines
 2     recommandations qui sont très particulières, surtout
 3     les crédits majorés; là, ce sont des chiffres très
 4     précis.
 5  18987                M. BEAUCHAMP:  On est disponibles
 6     pour faire de la consultation au niveau du Comité
 7     exécutif.
 8  18988                LA PRÉSIDENTE:  Nous vous remercions.
 9  18989                Avant de partir, expliquez-moi, à la
10     page 7 de votre présentation orale, la dernière phrase
11     du deuxième paragraphe:
12                            "... le Conseil doit renforcer
13                            les entreprises exploitantes de
14                            canaux spécialisés avant de
15                            consolider les entreprises
16                            généralistes."
17  18990                M. BEAUCHAMP:  C'est un peu ce à quoi
18     je faisais allusion, en ce sens que... assurons-nous
19     qu'au Québec il y a assez d'entreprises de
20     communication fortes pour pouvoir se livrer une
21     concurrence à l'avantage de tout le monde avant de
22     créer des super-structures.  Donc c'est dans cette
23     optique-là que... comment vous appeliez ça tantôt, la
24     constellation.  Je l'ai mal compris...
25  18991                LA PRÉSIDENTE:  Oui, constellation. 
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                             4079

 1     Alors là, vous parlez...
 2  18992                M. BEAUCHAMP:  Je ne l'ai pas saisi
 3     de cette façon-là, mais je dis que nous, notre point de
 4     vue dans le dossier, c'est:  définissons le rôle et
 5     finançons comme il faut Radio-Canada puis que, bravo...
 6  18993                LA PRÉSIDENTE:  Et aussi les
 7     conventionnelles.
 8  18994                M. BEAUCHAMP:  Les généralistes...
 9  18995                LA PRÉSIDENTE:  Les généralistes.
10  18996                M. BEAUCHAMP:  ... à ce moment-ci,
11     dans un premier temps, ils auront des licences
12     spécialisées...
13  18997                LA PRÉSIDENTE:  Privées.
14  18998                M. BEAUCHAMP:  ... et là, il est
15     temps que l'autre vague sous ça puisse avoir les
16     éléments nécessaires pour bien concurrencer.  C'est ça
17     qu'est l'acheminement de notre pensée, parce que nous
18     disons que, pour rencontrer les défis, c'est un système
19     équilibré de compétition qui va être à l'avantage de
20     tous, du consommateur jusqu'au producteur indépendant.
21  18999                LA PRÉSIDENTE:  Nous vous remercions
22     de votre présentation, et j'espère que vous aurez un
23     bon voyage de retour à Montréal.  Et peut-être que, si
24     vous ne l'avez pas fait, vous pouvez regarder la
25     présentation de Radio-Canada.  Il y a des petites
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                             4080

 1     constellations colorées pour démontrer comment on doit
 2     faire la radiodiffusion en l'an 2000.  Alors vous
 3     saurez de quoi on parle quand on parle de
 4     constellations.
 5  19000                M. BEAUCHAMP:  On vous remercie
 6     beaucoup.
 7  19001                LA PRÉSIDENTE:  Nous vous remercions. 
 8     Bonsoir.
 9  19002                M. BEAUCHAMP:  Merci beaucoup.
10  19003                M. BEAULNE:  Merci.
11  19004                LA PRÉSIDENTE:  Ça termine notre
12     journée.  Nous reprendrons demain matin à 9 h 00.  We
13     will adjourn now for the day and we will be back at
14     9:00 in the morning.
15     --- Whereupon the hearing concluded at 1755,
16         to resume on Wednesday, October 14, 1998,
17         at 0900 / L'audience est ajournée à 1755,
18         pour reprendre le mercredi 14 octobre 1998,
19         à 0900
20
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