Détail

Titre
Power of a positive no : how to say no and still get to yes
Cote
BF 637 N4 U795 2007
Auteur(e)s
Ury, William
Édition
Reprint edition
Éditeur
New York : Bantam Books, c2007.
Description Physique
xii, 257 pages : illustrations
Abstrait
In today's world of high stress and limitless choices, the pressure to give in and say Yes grows ever greater, producing overload and overwork and eroding ethics. Every day we find ourselves in situations where we need to say No--to people at work, at home, and in our communities--because No is the word we must use to protect ourselves and to stand up for what matters to us. But the wrong No can also destroy what we most value by alienating and angering people--that's why saying No the right way is crucial. This book gives you a simple three-step method for saying a Positive No. It will show you how to assert and defend your key interests; how to make your No firm and strong; how to resist the other side's aggression and manipulation; and how to do all this while still getting to Yes.--From publisher description.
Table des Matières
Getting to no --Introduction: Great gift of no --Prepare: Uncover your yes; Empower your no; Respect your way to yes --Deliver: Express your yes; Assert your no; Propose a yes -- Follow through: Stay true to your yes; Underscore your no; Negotiate to yes --Conclusion: Marriage of yes and no.
Notes
Includes bibliographical references (p. [241]-246) and index.
Title on cover; The power of a positive no : save the deal, save the relationship - and still say no
Langage
English / Anglais
Sujet
Negotiation
ISBN
9780553384260
Localisation
STACKS / RAYONS
Accès
Public
ID
CAT 18033
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