Détail

Titre
Consumer utility benchmark survey : value for money : the relationship between consumer perceptions of price and quality of service for local and long distance telephone services
Cote
HE 8821 P47 2003
Auteur(e)s
Pérez-Chavolla, Lilia
The National Regulatory Research Institute (NRRI)
Éditeur
Columbus, Ohio : The National Regulatory Research Institute, Ohio State University, 2003.
Description Physique
viii, 40 p. : ill.
Série
NRRI 03-19
Notes
December 2003.
Langage
English
Sujet
Telephone - United States - Rates - Complaints against
Local telephone service - United States - Complaints against
Long distance telephone service - United States - Complaints against
Telephone systems - United States - Quality control
Localisation
STACKS
Accès
Public
ID
CAT 14935
Date de modification :