Détail

Titre
How to win friends and influence people in the digital age
Cote
BF 774 C65 2012
Édition
Reprint edition
Éditeur
New York : Simon & Schuster Paperbacks, c2012.
Description Physique
xxii, 245 pages
Abstrait
An up-to-the-minute adaptation of Dale Carnegie's timeless, commonsense approach to communicating. In today's world, where more and more of our communication takes place across wires and screens, Carnegie's lessons have not only lasted but become all the more critical.
Table des Matières
Why Carnegie's advice still matters -- Essentials of engagement. Bury your boomerangs ; Affirm what's good ; Connect with core desires -- Six ways to make a lasting impression. Take interest in others' interests ; Smile ; Reign with names ; Listen longer ; Discuss what matters to them ; Leave others a little better -- How to merit and maintain others' trust. Avoid arguments ; Never say, 'You're wrong" ; Admit faults quickly and emphatically ; Begin in a friendly way ; Access affinity ; Surrender the credit ; Engage with empathy ; Appeal to noble motives ; Share your journey ; Throw down a challenge -- How to lead change without resistance or resentment. Begin on a positive note ; Acknowledge your baggage ; Call out mistakes quietly ; Ask questions instead of giving direct orders ; Mitigate fault ; Magnify improvement ; Give others a fine reputation to live up to ; Stay connected on common ground.
Notes
Includes bibliographical references (pages 231-245).
Langage
English / Anglais
Sujet
Influence (Psychology)
Interpersonal relations
Interpersonal communication
Success
ISBN
9781451612592
Localisation
STACKS / RAYONS
Accès
Public
ID
CAT 17996
Date de modification :