Résultats de la recherche

Working with difficult people / Hakim, Amy Cooper; Solomon, Muriel. (Second revised edition). New York : TarcherPerigee, c2016.

Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment / Polsky, Lawrence; Gerschel, Antoine. New York : McGraw-Hill, c2011.

Structuring baseball's "Final Offer" : arbitration process for use in proceedings before the CRTC : a report = Structuration du régime d'arbitrage de l'offre finale au Baseball en vue de son application aux instances du CRTC : un rapport / Reich, Samuel J.; Canadian Radio-Television and Telecommunications Commission (CRTC); Conseil de la radiodiffusion et des télécommunications canadiennes (CRTC). [Gatineau, Québec] : Canadian Radio-Television and Telecommunications Commission = Conseil de la radiodiffusion et des télécommunications canadiennes, 2009.

It's all your fault at work! : managing narcissists and other high-conflict people / Eddy, William A.; DiStefano, L. George. Scottsdale, AZ : Unhooked Books, LLC, c2015.