1. Business and IT Challenges for Today's Organization -- 2. The Value Cycle -- 3. The Engineering Model of Business-IT Alignment -- 4. The Agricultural Model -- 5. The Value Realization Cycle -- 6. Governing IT Service Delivery -- 7. Enterprise Architecture -- 8. IT Investment Portfolio -- 9. Sourcing IT Services -- 10. Measuring IT Value Delivery -- 11. ROI -- 12. The Role of Leadership -- 13. It's Not About Technology; It's About Value.