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TRANSCRIPT OF PROCEEDINGS BEFORE
THE CANADIAN RADIO‑TELEVISION AND
TELECOMMUNICATIONS COMMISSION
TRANSCRIPTION DES AUDIENCES DEVANT
LE CONSEIL DE LA RADIODIFFUSION
ET DES TÉLÉCOMMUNICATIONS CANADIENNES
SUBJECT / SUJET:
Review of regulatory framework for wholesale
services and definition of essential service /
Examen du cadre de réglementation concernant les services
de gros et la définition de service essentiel
HELD AT: TENUE À:
Conference Centre Centre de conférences
Outaouais Room Salle Outaouais
140 Promenade du Portage 140, Promenade du Portage
Gatineau, Quebec Gatineau (Québec)
October 30, 2007 Le 30 octobre 2007
Transcripts
In order to meet the requirements of the Official Languages
Act, transcripts of proceedings before the Commission will be
bilingual as to their covers, the listing of the CRTC members
and staff attending the public hearings, and the Table of
Contents.
However, the aforementioned publication is the recorded
verbatim transcript and, as such, is taped and transcribed in
either of the official languages, depending on the language
spoken by the participant at the public hearing.
Transcription
Afin de rencontrer les exigences de la Loi sur les langues
officielles, les procès‑verbaux pour le Conseil seront
bilingues en ce qui a trait à la page couverture, la liste des
membres et du personnel du CRTC participant à l'audience
publique ainsi que la table des matières.
Toutefois, la publication susmentionnée est un compte rendu
textuel des délibérations et, en tant que tel, est enregistrée
et transcrite dans l'une ou l'autre des deux langues
officielles, compte tenu de la langue utilisée par le
participant à l'audience publique.
Canadian Radio‑television and
Telecommunications Commission
Conseil de la radiodiffusion et des
télécommunications canadiennes
Transcript / Transcription
Review of regulatory framework for wholesale
services and definition of essential service /
Examen du cadre de réglementation concernant les services
de gros et la définition de service essentiel
BEFORE / DEVANT:
Konrad von Finckenstein Chairperson / Président
Barbara Cram Commissioner / Conseillère
Andrée Noël Commissioner / Conseillère
Elizabeth Duncan Commissioner / Conseillère
Helen del Val Commissioner / Conseillère
ALSO PRESENT / AUSSI PRÉSENTS:
Marielle Giroux-Girard Secretary / Secrétaire
Robert Martin Staff Team Leader /
Chef d'équipe du personnel
Peter McCallum Legal Counsel /
Amy Hanley Conseillers juridiques
HELD AT: TENUE À:
Conference Centre Centre de conférences
Outaouais Room Salle Outaouais
140 Promenade du Portage 140, Promenade du Portage
Gatineau, Quebec Gatineau (Québec)
October 30, 2007 Le 30 octobre 2007
- iv -
TABLE DES MATIÈRES / TABLE OF CONTENTS
PAGE / PARA
RESUMED: DR. KEVIN HICKEY 2721 / 16713
RESUMED: TED CHISLETT
RESUMED: JOE BOUTROS
RESUMED: DR. LEE SELWYN
Cross-examination by The Companies (Mr. Daniels) 2721 / 16714
Cross-examination by The Companies (Mr. Hofley) 2773 / 17062
Cross-examination by TELUS 2816 / 17362
AFFIRMED: MARCEL MERCIA 2851 / 17609
Examination-in-chief by Cybersurf 2852 / 17611
Cross-examination by The Companies 2854 / 17635
Cross-examination by TELUS 2867 / 17731
- v -
EXHIBITS / PIÈCES JUSTIFICATIVES
No. PAGE / PARA
CRTC-11: Chart 3, FCC report re local
competition in the U.S.,
June 30, 2006 2816 / 17355
COMPANIES-23: Response to Exhibit 15 filed
by Ms Song to clarification made
on Friday, October 26 2854 / 17633
CRTC-10: CRTC Staff Interrogatories
with covering letter 2886 / 17916
Gatineau, Quebec / Gatineau (Québec)PRIVATE
‑‑‑ Upon resuming on Tuesday, October 30, 2007
at 0826 / L'audience reprendre le mardi
30 octobre 2007 à 0826
1 LISTNUM "WP List 3" \l 1 \s 6712 6712 THE CHAIRPERSON: Good morning.
1listnum "WP List 3" \l 16713 Mr. Daniels, I think we left off with you questioning.
RESUMED: DR. KEVIN HICKEY
RESUMED: TED CHISLETT
RESUMED: JOE BOUTROS
RESUMED: DR. LEE SELWYN
EXAMINATION / INTERROGATOIRE
1listnum "WP List 3" \l 16714 MR. DANIELS: Thank you, Mr. Chair.
1listnum "WP List 3" \l 16715 Gentlemen, we were talking yesterday about your first category, which is the access category of your three categories: access, network and interconnection.
1listnum "WP List 3" \l 16716 I would like to now turn to your second category in your opening statement, which is network facilities.
1listnum "WP List 3" \l 16717 The term "network" here refers, I take it, to the backbone from the CO, the central office, or the other logical point of interconnection to your point of presence.
1listnum "WP List 3" \l 16718 Is that correct?
1listnum "WP List 3" \l 16719 MR. CHISLETT: It would include that, but basically in our way of thinking network is almost everything other than access.
1listnum "WP List 3" \l 16720 MR. DANIELS: So to your point of presence, whatever you need to backhaul throughout your network and so on.
1listnum "WP List 3" \l 16721 Is it fair to say that what you call network is referred to by The Companies as transport? Is that your understanding?
1listnum "WP List 3" \l 16722 MR. HICKEY: It certainly would include transport. But we include all the different layers that several witnesses have talked about. In network, as you talked about yesterday, it involves things that are not just the transport component of access or the transport component of the facilities through the network. But there are several higher layer functions and applications which we would include.
1listnum "WP List 3" \l 16723 Even back office support systems, to enable those things to work at some level could be included if you chose to.
1listnum "WP List 3" \l 16724 MR. CHISLETT: I guess the other thing I would like to clarify is that when you look at the commercial marketplace, access to large buildings where there are multiple tenants, we include the network portion as well, because that is very much from an engineering/construction perspective, like a network facility. Often competitors may put a POP in the building location as well.
1listnum "WP List 3" \l 16725 MR. DANIELS: That is really helpful.
1listnum "WP List 3" \l 16726 To follow this along then, for the next part of this discussion I'm going to focus on the physical layer discussion. I understand that you are saying network could include some back office functions and so on and so forth.
1listnum "WP List 3" \l 16727 Just to understand that last comment, Mr. Chislett, I want to make sure that I'm correct in understanding that in that case, when you are talking about your network when it goes to a large building, you are including the access as part of the network definition there.
1listnum "WP List 3" \l 16728 Am I misunderstanding? I was a little bit confused when you say anything but access, but when you said to a large building it includes network.
1listnum "WP List 3" \l 16729 MR. HICKEY: If you look at our opening statement, on the access side in the first column we say:
"The main characteristic of such facilities, service and functions is that new construction of such facilities is rarely economically and socially warranted by the benefits derived from such facilities. It is for this reason that access facilities to large customers and buildings, which often are economically justifiable, have been excluded from this category. Such access facilities are more similar to network facilities."
1listnum "WP List 3" \l 16730 MR. DANIELS: If I understand that ‑‑ I did read that and I just want to make sure I understand.
1listnum "WP List 3" \l 16731 We are excluding from access building to large buildings. That falls into your network categories. And even though from an ILEC perspective, if you were buying that service from us, in that situation it would be CDN access.
1listnum "WP List 3" \l 16732 Is that correct?
1listnum "WP List 3" \l 16733 MR. CHISLETT: Yes.
1listnum "WP List 3" \l 16734 MR. DANIELS: So we have some situations ‑‑ CDN transport is clearly part of your network category and CDN access, part of CDN access, is part of your network category, depending if it's a DS‑3 and above maybe.
1listnum "WP List 3" \l 16735 Would that be sort of a good line to draw between when you are making this distinction?
1listnum "WP List 3" \l 16736 MR. CHISLETT: That is certainly a not unreasonable distinction. From our perspective, the access is once we just ‑‑ there is some level where you cannot afford to build. So we have categorized those in access. As you get larger capacity, then put that into part network.
1listnum "WP List 3" \l 16737 MR. DANIELS: And whether it's to a building or even, to be honest also ‑‑ and this again will get a little confusing.
1listnum "WP List 3" \l 16738 When you are talking about a piece of network to go back to your POP, for example, from the serving CO, let's say you are in that same location, you would actually order CDN access back to your POP although you probably are at one of these higher levels as well, like at a DS‑3, I would assume.
1listnum "WP List 3" \l 16739 Is that pretty accurate?
1listnum "WP List 3" \l 16740 MR. CHISLETT: That's quite possible and that would again be part of our network.
1listnum "WP List 3" \l 16741 MR. DANIELS: Network, okay. I think, therefore, we can sort of agree on the distinction here that network probably includes CDN access at DS‑3 and above.
1listnum "WP List 3" \l 16742 MR. CHISLETT: Except for going to individual customers potentially.
1listnum "WP List 3" \l 16743 MR. DANIELS: Sorry. So it's different if it's going to an individual customer as opposed to a building?
1listnum "WP List 3" \l 16744 MR. CHISLETT: You added at the very end the DS‑3 and above clarification.
1listnum "WP List 3" \l 16745 I think it's fair to say that your statement is correct with DS‑3 and above.
1listnum "WP List 3" \l 16746 MR. DANIELS: As I understand it, network facilities is something that you could and will build. I'm taking this from your opening statement.
1listnum "WP List 3" \l 16747 Is that a fair description?
1listnum "WP List 3" \l 16748 MR. CHISLETT: I think network facilities are ones where we can see a path to having somebody build them. In many cases, it may be us. Some of them, as we have a broader description of network, includes things like central offices and terminal equipment, and things like that.
1listnum "WP List 3" \l 16749 So these are areas where we would look to invest.
1listnum "WP List 3" \l 16750 MR. DANIELS: Did you have something you wanted to add, Mr. Hickey?
1listnum "WP List 3" \l 16751 MR. HICKEY: Just to be clear, as I'm sure you know, Primus is not allowed to build those facilities. We include the Globility as the builder, if that's the appropriate interpretation.
1listnum "WP List 3" \l 16752 MR. DANIELS: That's a helpful clarification.
1listnum "WP List 3" \l 16753 If I can get you to turn ‑‑ and again, Mr. Chair, I'm in our compendium, Tab A, which is the Primus opening statement.
1listnum "WP List 3" \l 16754 I would ask you to turn to page 2 of that opening statement.
1listnum "WP List 3" \l 16755 I'm looking at the third‑last bullet. This is where you are talking about network facilities and you say:
"The stepping stone approach to facilities‑based competition is working with respect to network facilities but is not applicable to access facilities."
1listnum "WP List 3" \l 16756 Do you see where that statement is?
1listnum "WP List 3" \l 16757 MR. CHISLETT: Yes, I do.
1listnum "WP List 3" \l 16758 MR. DANIELS: If I understand, when we talk network, this is where the stepping stone is going to work. We give you access, if you pardon the pun. I really should say if we give you network.
1listnum "WP List 3" \l 16759 This will lead you or someone else to build your own facilities that eventually will justify the removal of wholesale regulation of those facilities.
1listnum "WP List 3" \l 16760 Is that a fair description of your position?
1listnum "WP List 3" \l 16761 MR. CHISLETT: We can see that over time that is a possibility. That's right.
1listnum "WP List 3" \l 16762 MR. DANIELS: You need time. That is the key issue. Right?
1listnum "WP List 3" \l 16763 MR. CHISLETT: Certainly time is one of the key issues.
1listnum "WP List 3" \l 16764 There is a number of stepping stones to put network facilities in place. I think if I can give you an idea as to how we have progressed over time in the stepping stones in some of these areas, initially when we came to Canada we purchased a couple of switches. We put some leased lines in place between some major centres, but largely we resold the long distance services of other carriers and other suppliers.
1listnum "WP List 3" \l 16765 As our volume grew, we could put in more leased facilities to more carriers, more leased facilities to more cities and carry more traffic on our own network. Interdependence on resale from other people decreased.
1listnum "WP List 3" \l 16766 Eventually our volumes grew to the stage where we were able to purchase a fibre backbone across the country. With the fibre backbone, we then installed points of presence in most of the major cities across Canada. We installed IP routers in these locations, SONET transport equipment, equipment for Internet dial‑up pools, and offered services across the country.
1listnum "WP List 3" \l 16767 As the evolution from there went, we had lots of Internet dial‑up business across the country. So we then went to Globility and said I think there's an opportunity for you to become a CLEC, and rather than us purchasing these dial access facilities from Bell, for you to build them yourselves.
1listnum "WP List 3" \l 16768 So then Globility became a CLEC in these areas. We migrated the traffic off of the telco facilities onto the CLEC facilities.
1listnum "WP List 3" \l 16769 We then worked with other players, such as Allstream, and tried to leverage off their collocation facilities that they had across the country, which they had put in place largely for commercial customers. And we said can we leverage that investment and offer services to residential customers in the same central offices.
1listnum "WP List 3" \l 16770 So working with Allstream we got into the local business and basically valued the business model that we could provide and access customers to offer local services to them.
1listnum "WP List 3" \l 16771 Customers also wanted more than just local service. They also want high speed Internet. Unfortunately, Allstream wasn't able to offer a combined high speed Internet and local service. So again we went back to Globility and sort of said we have a requirement to offer bundles, if you will, of packages to customers, and started to construct collocations of our own with Globility across Canada.
1listnum "WP List 3" \l 16772 So then we constructed 70 collocations across Canada and offered on our own facilities, with unbundled loop regime, local services, as well as high speed Internet, what we call a triple value bundle.
1listnum "WP List 3" \l 16773 As the local services built up, we then migrated from what was initially in Canada two switches in Canada to you then start distributing your switches to more out of the network rather than backhauling everything to your switches. As you get lots of local traffic in a place like Ottawa or Montreal, you put a switch there. So we started distributing the switches out to those locations and evolved in that manner.
1listnum "WP List 3" \l 16774 We looked at then whether it made sense for us to start building to some of these central offices and, working with Globility, concluded that in downtown Toronto it looked like we could economically start doing construction of some transport facilities to our offices and tried to construct fibre Globility to a number of locations in downtown Toronto; interconnect our offices there to replace some of the CDN facilities we had in place.
1listnum "WP List 3" \l 16775 In the process of doing that, we reached a number of impediments as far as trying to reach, get access to ‑‑
1listnum "WP List 3" \l 16776 MR. DANIELS: Mr. Chislett ‑‑
1listnum "WP List 3" \l 16777 MR. CHISLETT: ‑‑ and what have you in that regard.
1listnum "WP List 3" \l 16778 And at the same time what happened was here ‑‑
1listnum "WP List 3" \l 16779 MR. DANIELS: Mr. Chislett, I was happy to let you get your speech in, because I knew you wanted to tell your story. But maybe we should get a little bit back to the cross‑examination.
1listnum "WP List 3" \l 16780 MR. CHISLETT: I thought you were asking about stepping stones. Maybe I misunderstood your question, Mr. Daniels.
1listnum "WP List 3" \l 16781 MR. DANIELS: I think at the time all I said is that you support the stepping stones. That is all I had asked.
1listnum "WP List 3" \l 16782 But anyway, I didn't want to cut you off rudely because I think you got through your history here. I know you wanted to get the speech in, and I wanted to make sure you got a chance to get it in. But I think maybe we should get back to the cross‑examination.
1listnum "WP List 3" \l 16783 MR. CHISLETT: I think that was an answer to your question.
1listnum "WP List 3" \l 16784 THE CHAIRPERSON: Okay, enough. Let's go.
1listnum "WP List 3" \l 16785 MR. DANIELS: Can I understand in terms of ‑‑ how long has Primus been operating in Canada?
1listnum "WP List 3" \l 16786 MR. CHISLETT: We have been operating in Canada for roughly ten years, and Globility has been operating in Canada for probably three years. About 18 months we've been in the collocation regime.
1listnum "WP List 3" \l 16787 MR. DANIELS: When you say Primus has been operating in Canada for ten years, are you including the fact that actually you purchased other assets or companies that were operating previous to that?
1listnum "WP List 3" \l 16788 MR. CHISLETT: No.
1listnum "WP List 3" \l 16789 MR. DANIELS: So how long? I mean, if we go back in time, London Telecom, or whatever else, how long would you have been ‑‑ is it fair to say that we are greater than ten years?
1listnum "WP List 3" \l 16790 MR. CHISLETT: I'm sorry, are you asking how long I've been in telecom in Canada?
1listnum "WP List 3" \l 16791 MR. DANIELS: No. As I understand it, Primus bought an operating company called London Telecom and that was sort of its big start. But London Telecom had existed for another five years prior to that.
1listnum "WP List 3" \l 16792 Is that a fair statement?
1listnum "WP List 3" \l 16793 MR. CHISLETT: The first acquisition we did in Canada was a company called Cam‑Net which was in CCAA proceedings. That was in 1997. Cam‑Net had been working, operating in Canada for a number of years. In fact, I started a company in 1990 in Canada in the long distance business which we sold to Cam‑Net, which Primus eventually purchased in 1997.
1listnum "WP List 3" \l 16794 MR. DANIELS: So we have a fair history of operation here in Canada in terms of your entity. We are looking at ‑‑
1listnum "WP List 3" \l 16795 MR. CHISLETT: Not as Primus. But as far as history with competitive situation ‑‑
1listnum "WP List 3" \l 16796 MR. DANIELS: I'm actually talking about the entity which Primus owns today, which includes Cam‑Net and London Telecom and other entities that you may have purchased, including ‑‑
1listnum "WP List 3" \l 16797 MR. CHISLETT: Those are under different managements. But yes, they have certainly had operating experience.
1listnum "WP List 3" \l 16798 MR. DANIELS: Right. If I look at page 6 of your opening statement, this is where you are discussing network facilities and services.
1listnum "WP List 3" \l 16799 You say ‑‑ and I'm looking here at page 6 of the opening statement on A. It's the last page of the attachment. It's a little tricky because you have to pull it out.
1listnum "WP List 3" \l 16800 In the second column there when you are discussing the stepping stone approach, the second column there under Network Facilities, in the third paragraph you say:
"The goal of the stepping stone approach should be to encourage long term development of competitive network facilities."
1listnum "WP List 3" \l 16801 Do you see that?
1listnum "WP List 3" \l 16802 MR. CHISLETT: Yes, I do.
1listnum "WP List 3" \l 16803 MR. DANIELS: Your proposition ‑‑ I just want to be clear ‑‑ when you are talking about stepping stones is in fact to encourage you to build your facilities as you were just describing.
1listnum "WP List 3" \l 16804 Then if we go over to the next column, I'm going to jump down I don't know, maybe ten lines or so, or twelve lines, and there is a sentence that begins ‑‑ the line is traffic revenues to justify new facility and then there is a sentence that begins "Where traffic volumes".
1listnum "WP List 3" \l 16805 Do you see me?
1listnum "WP List 3" \l 16806 It's ten lines down in the third column. There is a sentence that begins "Where traffic volumes".
1listnum "WP List 3" \l 16807 Are you with me?
1listnum "WP List 3" \l 16808 MR. CHISLETT: Yes.
1listnum "WP List 3" \l 16809 MR. DANIELS: Okay.
"Where traffic volumes justify new construction wholesale regulation can be scaled back." (As Read)
1listnum "WP List 3" \l 16810 So that is your proposition, right? Where traffic volumes can justify new construction wholesale regulation can be scaled back. That is your proposition, is it?
1listnum "WP List 3" \l 16811 MR. CHISLETT: I would say over time. I mean, our proposition is where traffic volumes can justify new construction, new construction will occur. When there is evidence of the competitive marketplace, then wholesale regulation can be scaled back.
1listnum "WP List 3" \l 16812 MR. DANIELS: So does this mean you support that services being priced along the principles of the Commission's existing Category 2 approach for ‑‑ I am talking strictly network facilities here, your definition of network facilities which we have talked about already ‑‑ should they be priced at Category 2 approach rather than the Category 1 approach which has a mark‑up, and I am not referring to the Commission's buckets, that is why I used the term buckets, but at cost plus 15 per cent?
1listnum "WP List 3" \l 16813 MR. CHISLETT: No.
1listnum "WP List 3" \l 16814 MR. DANIELS: Or is it your position that these network facilities should be at Phase 2 plus 15 per cent?
1listnum "WP List 3" \l 16815 MR. CHISLETT: They should be at 15 per cent, that is right.
1listnum "WP List 3" \l 16816 MR. DANIELS: Okay, so that would result in lowering the rate that you pay today, is that correct, for CDN, for these facilities that ‑‑
1listnum "WP List 3" \l 16817 MR. CHISLETT: I defer to somebody who is ‑‑ I am an operator. That could be the case, I don't know.
1listnum "WP List 3" \l 16818 MR. DANIELS: Okay, so you are not sure. But, subject to check, let us agree that CDN transport and CDN access at the higher speeds, DS‑3 and above, are priced at Category 2 rates today, which means that there is a mark‑up greater than 15 per cent. Subject to check, can we agree to that?
1listnum "WP List 3" \l 16819 MR. CHISLETT: I am informed that, yes, some of the higher speeds are priced at a rate greater than 15 per cent.
1listnum "WP List 3" \l 16820 MR. DANIELS: As is, by the way, and you can confirm this again with Mr. Holmes if you like, the transport that we are talking about, as opposed to access, none of the transport has been set at Category 1 rates.
1listnum "WP List 3" \l 16821 MR. CHISLETT: M'hmm.
1listnum "WP List 3" \l 16822 MR. DANIELS: We are basically talking about your network category. So you are aware now that you are actually asking for price decreases to those services, that is your position?
1listnum "WP List 3" \l 16823 MR. CHISLETT: I think the efficient construction decision occurs when you are pricing at cost plus 15 per cent rather than at an inflated rate. And I think, if you will, the policy direction says that we shouldn't encourage inefficient entry.
1listnum "WP List 3" \l 16824 MR. DANIELS: So if I can just get this. How are we going to promote building of these facilities if we start lowering the price of these facilities?
1listnum "WP List 3" \l 16825 MR. CHISLETT: I think you want to build the facilities when you can do so efficiently and at cost plus 15 per cent provides the motivation for people to do this.
1listnum "WP List 3" \l 16826 MR. DANIELS: I would like to turn you then to tab B of our material, which is an excerpt from the Telecom Policy Review. And specifically, I would like to turn to the second page there, which is page 3‑34.
1listnum "WP List 3" \l 16827 THE SECRETARY: Counsel Daniels, please note that this is an exhibit and it is going to be number 22.
1listnum "WP List 3" \l 16828 MR. DANIELS: It is the TPR, so I think it has been submitted as a CRTC exhibit at the beginning of the proceeding.
1listnum "WP List 3" \l 16829 THE SECRETARY: Okay, we will leave it as is. Sorry, okay.
1listnum "WP List 3" \l 16830 MR. DANIELS: No problem. So now, I would like to jump down to the second last paragraph in the TPR report and this is when they are describing the steppingstone approach:
"The argument in support of mandating the availability of non‑essential facilities is that it can actually facilitate, rather than hamper, construction of facilities by entrants by providing them with a "steppingstone" until the day they can build their own facilities. The validity of this argument rests entirely on the assumption that the CRTC can set prices that are both low enough to facilitate entrants' ability to expand their networks and more quickly acquire the customer base that would justify construction of their own facilities and high enough to provide entrants with sufficient incentives to build such facilities." (As Read)
1listnum "WP List 3" \l 16831 Now, I am going to come back to that statement in a moment. If we can just go over the next page, the top paragraph there. This is where the TPR said:
"There is no evidence in Canada that the CRTC's steppingstone strategy has provided an effective transition to greater reliance by entrants on their own facilities. There is, on the other hand, reason to believe that these policies have distorted the behaviour incentives of new entrants in Canadian telecommunications markets." (As Read)
1listnum "WP List 3" \l 16832 So, at least in Canada, the TPR is critical of the notion of the steppingstone.
1listnum "WP List 3" \l 16833 But I want to come back the statement that we were just looking at in 3‑34. Now, as you mentioned Globility, as I understand it, is the SILEC that is building facilities in Canada, it is not Primus, right?
1listnum "WP List 3" \l 16834 MR. CHISLETT: Both of us are. There is certain facilities which Primus is unable to build and Globility is the one that builds those, but there is lots of facilities that Primus does as well.
1listnum "WP List 3" \l 16835 MR. DANIELS: When you say there are certain facilities that ‑‑ I guess I am still focused on the network transmission facilities in the ground, the type of thing that I would think, as a non‑Canadian carrier, Primus isn't able to ‑‑
1listnum "WP List 3" \l 16836 MR. CHISLETT: The restriction is on transmission facilities, but not on other network facilities.
1listnum "WP List 3" \l 16837 MR. DANIELS: Right, okay. So again, I am focused on the transmission facilities, the physical layer in the ground.
1listnum "WP List 3" \l 16838 MR. CHISLETT: Ploughing things in the ground, not the equipment that goes into each end of ‑‑
1listnum "WP List 3" \l 16839 MR. DANIELS: No, no. Because again, to be fair, I am just focused on the service that you are looking at CDN, which is about replacing the equipment, you know, building the facility, not the switch or whatever that you put on top.
1listnum "WP List 3" \l 16840 So now, as I understand it, Globility has built 70 co‑locations in the last 18 months, is that correct?
1listnum "WP List 3" \l 16841 MR. CHISLETT: That is correct.
1listnum "WP List 3" \l 16842 MR. DANIELS: And you state in your opening statement that you are starting to build your own facilities, at least in Toronto and Winnipeg with more to follow, is that correct?
1listnum "WP List 3" \l 16843 MR. CHISLETT: That certainly was the direction we were headed. We tried to do it in Toronto and met impediments there in doing it. And then when this proceeding was announced we basically put things on hold pending the resolution of what was going to happen here.
1listnum "WP List 3" \l 16844 MR. DANIELS: So do you plan to build to all 70 co‑locations? And let me just be clear, I assume when we are talking building here we are talking about building fibre. When you build to a co‑location, let me just clarify, we are talking fibre, right?
1listnum "WP List 3" \l 16845 MR. CHISLETT: That would be what would occur, that is right.
1listnum "WP List 3" \l 16846 MR. DANIELS: Yes, okay. So do you plan to build fibre to all 70 co‑locations?
1listnum "WP List 3" \l 16847 MR. CHISLETT: In the fullness of time, that is possible. That certainly isn't our plan, today, to build to all 70 co‑locations. We don't do a build it and they will come when we have enough traffic to justify something. We talk to Globility and say, hey, this makes sense. We have looked at our existing traffic in Toronto and felt we had enough traffic to justify building to some locations there, attempted to try and do that, had some impediments and then basically put things on hold pending the resolution of this proceeding.
1listnum "WP List 3" \l 16848 MR. DANIELS: So, at a minimum, we can agree then that CDN rates today have not stopped you from building your co‑locations?
1listnum "WP List 3" \l 16849 MR. CHISLETT: Where it makes sense, that is correct.
1listnum "WP List 3" \l 16850 MR. DANIELS: And CDN rates today are high enough, at least in some areas, to justify building your own facilities because you have determined that, when it makes sense, you are going to replace it, correct?
1listnum "WP List 3" \l 16851 MR. CHISLETT: When we look at building facilities it may not necessarily just be CDN rates. We consider a number of alternatives, whether it be getting dark fibre from hydro companies or wavelength service or something like that. So we look at a number of those areas and make the decision where it makes sense to build.
1listnum "WP List 3" \l 16852 MR. DANIELS: Right, so what you do is you look at the alternatives as well, not just the issue of CDN.
1listnum "WP List 3" \l 16853 MR. CHISLETT: M'hmm. Thank you.
1listnum "WP List 3" \l 16854 UNIDENTIFED SPEAKER: (off microphone)
‑‑‑ Laughter / Rires
1listnum "WP List 3" \l 16855 MR. CHISLETT: That is very kind.
1listnum "WP List 3" \l 16856 MR. DANIELS: The full service of a law firm never ceases to amaze me.
‑‑‑ Laughter / Rires
1listnum "WP List 3" \l 16857 MR. DANIELS: Mr. Chislett, so what we have here, just to put it in a case, is you have got 70 co‑locations, you have got your building over them and, in the fullness of time, you may build all of them, maybe not because there is other alternatives out there, fibre from the utelcos or wavelength facilities from whoever. And on the other hand, you are coming to us and you are actually saying, oh, in order to make this whole thing work we need these rates lowered.
1listnum "WP List 3" \l 16858 So I am finding it a little hard to understand how the facts are matching up to your own position here.
1listnum "WP List 3" \l 16859 MR. CHISLETT: Well, I think what we are saying is the most efficient way to make or build this is to base it on with the economic ‑‑ so you don't have uneconomic entry, you know what the costs are, you know, plus 15 per cent and made a decision based on that.
1listnum "WP List 3" \l 16860 MR. DANIELS: Have you entered uneconomically anywhere?
1listnum "WP List 3" \l 16861 MR. CHISLETT: Not that I am aware of. But if I think of the example that Mr. MacDonald described yesterday, going across to Newfoundland where, because of inflated rates, you know, they made a decision to construct. I think it demonstrates the difficulties with making decisions to construct facilities based on inflated rates.
1listnum "WP List 3" \l 16862 MR. DANIELS: But you, you are not saying you have got any uneconomic building?
1listnum "WP List 3" \l 16863 MR. CHISLETT: I don't know.
1listnum "WP List 3" \l 16864 MR. DANIELS: You don't know, okay. So now, to be quite honest, I am going to get to the heart of my confusion about your opening statement. And the best way to explain this is to explain how I received it.
1listnum "WP List 3" \l 16865 When I received your opening statement you had written it, to be fair, before the October 3 CRTC letter came out with its buckets. So it didn't refer, in the original version, to the buckets. But the letter had come out by the time I read it, so I read it knowing about the buckets.
1listnum "WP List 3" \l 16866 And when I read it and saw your distinction between access and network facilities I sort of said, okay, well they are making a distinction between access and network. I may not agree with them on access, but it seems to me that network falls squarely within the CRTC's bucket 3.
1listnum "WP List 3" \l 16867 And then you took the opportunity, as did we, to revise you opening statement and indicate how you responded to the buckets. And I was surprised at that point to find that you had put your network facilities in bucket 2, conditional essential as opposed to bucket 3.
1listnum "WP List 3" \l 16868 So, I'm trying to figure out, how can that be given your own statements in the opening statement about the feasibility of building transport?
1listnum "WP List 3" \l 16869 MR. CHISLETT: The feasibility is not what puts it in a bucket or not. In our opinion it stays as conditional essential until the condition that puts it there has changed and, in our case, are saying what makes it go into bucket 3, subject to phase‑out, is that there's evidence of a competitive supply and until there's evidence of competitive supply, then it goes ‑‑ then you can say, okay, there's sustainable competition here, then we can phase it out. Until then it stays in the conditional essential.
1listnum "WP List 3" \l 16870 MR. DANIELS: So, just so we're clear, self supply or the ability of you to build your facilities, which is part of that stepping stone notion, isn't falling into your evaluation here.
1listnum "WP List 3" \l 16871 Understand what I'm saying, you've argued for the stepping stone which says, get me big enough then I'll build it.
1listnum "WP List 3" \l 16872 MR. CHISLETT: Right.
1listnum "WP List 3" \l 16873 MR. DANIELS: Get me big enough then I'll build it, and now you're saying that the condition is about competitive supply in the market not about your ability to build it itself, so...
1listnum "WP List 3" \l 16874 MR. CHISLETT: But our ability and other people's ability to build it will develop competitive supply, so that you can see that there is competitive supply there and that you can remove the regulations for it.
1listnum "WP List 3" \l 16875 THE CHAIRPERSON: Competitive supply in your definition includes self supply?
1listnum "WP List 3" \l 16876 MR. CHISLETT: Includes self supply. We would be supplying it to others if we built the facilities there, for example.
1listnum "WP List 3" \l 16877 MR. DANIELS: Okay. You mentioned in your ‑‑ earlier you had made reference to alternative supply from, you said dark fibre, but you also mentioned UTelcos.
1listnum "WP List 3" \l 16878 So, as I understand it today, you buy CDN or CDN equivalent service from MTS Allstream outside of Manitoba; is that correct?
1listnum "WP List 3" \l 16879 MR. CHISLETT: Yes.
1listnum "WP List 3" \l 16880 MR. DANIELS: And you understand in some cases they use their own facilities; is that correct?
1listnum "WP List 3" \l 16881 MR. CHISLETT: I think they do. I don't know the details of what's behind their network, but I suspect there are some locations where they have their own and some places where they're purchasing from ‑‑
1listnum "WP List 3" \l 16882 MR. DANIELS: And other cases where they're purchasing from us.
1listnum "WP List 3" \l 16883 MR. CHISLETT: On any case I don't necessarily know.
1listnum "WP List 3" \l 16884 MR. DANIELS: Right. And in your supplemental evidence you largely dismiss the notion that UTelcos as an alternative to ILEC CDN providers. Is that a fair assessment?
1listnum "WP List 3" \l 16885 MR. CHISLETT: Can you ‑‑ sorry, can you take me to what you're talking about. I'm not sure I ‑‑
1listnum "WP List 3" \l 16886 MR. DANIELS: Sure. If I can get you to turn to your supplemental evidence to page 13, paragraph 32.
1listnum "WP List 3" \l 16887 MR. CHISLETT: Yes, I found that.
1listnum "WP List 3" \l 16888 MR. DANIELS: Okay. So, your sentence there:
"For their part, the hydro utilities are of little or no use to competitors such as Primus and Globility." (As read)
1listnum "WP List 3" \l 16889 And then you go on to describe why. But that's the statement I'm referring to as largely dismissing.
1listnum "WP List 3" \l 16890 MR. CHISLETT: Yes.
1listnum "WP List 3" \l 16891 MR. DANIELS: Okay. Now, Primus operates its network across the country; is that correct?
1listnum "WP List 3" \l 16892 MR. CHISLETT: Yes, that's correct.
1listnum "WP List 3" \l 16893 MR. DANIELS: Do you provide service in Calgary?
1listnum "WP List 3" \l 16894 MR. CHISLETT: We have customers in Calgary.
1listnum "WP List 3" \l 16895 MR. DANIELS: I take it you buy CDN either from TELUS or Allstream in Calgary then.
1listnum "WP List 3" \l 16896 MR. CHISLETT: I would ‑‑
1listnum "WP List 3" \l 16897 MR. DANIELS: You're not sure.
1listnum "WP List 3" \l 16898 MR. CHISLETT: We probably do, I don't know. I don't know which customers we have in Calgary.
1listnum "WP List 3" \l 16899 MR. DANIELS: Uh‑huh.
1listnum "WP List 3" \l 16900 MR. CHISLETT: I could probably say fairly conclusively that we purchase CDN in Calgary to interconnect between co‑locations in Bell central offices and our points of presence in Calgary.
1listnum "WP List 3" \l 16901 MR. DANIELS: Okay. So, let's just focus on that then. And you purchase its CDN probably from TELUS or maybe you buy it from Allstream.
1listnum "WP List 3" \l 16902 MR. CHISLETT: I would think it would be TELUS. To go to the central office, it would ‑‑
1listnum "WP List 3" \l 16903 MR. DANIELS: Probably be TELUS.
1listnum "WP List 3" \l 16904 MR. CHISLETT: ‑‑ most likely be TELUS.
1listnum "WP List 3" \l 16905 MR. DANIELS: Now, if I can get you to turn to tab D of our material, and here I'm referring to Primus/Globility, the Companies' 19 July, 07‑20 and this is the revised version.
1listnum "WP List 3" \l 16906 Now, here in this interrogatory we asked you a question to explain in part (b) if you engaged in negotiations with alternative providers for CDN. And your answer was, if I go down to (b):
"As noted above, there are currently no workable alternatives ILEC loops. In their July 5th, '07 evidence, Primus and Globility stated that they constantly search for the least cost CDN equivalent service." (As read)
1listnum "WP List 3" \l 16907 So, now are you familiar with ENMAX in Calgary?
1listnum "WP List 3" \l 16908 MR. CHISLETT: No, I'm not.
1listnum "WP List 3" \l 16909 MR. DANIELS: Well, it's the UTelco in Calgary. So, I take it then you haven't ‑‑ is anyone else on the panel familiar, heard of ENMAX in Calgary, the Utelco operating?
1listnum "WP List 3" \l 16910 MR. BOUTROS: I'm familiar with them but for a different reason.
1listnum "WP List 3" \l 16911 MR. DANIELS: Uh‑huh. So, I take it then that you guys have never talked to them about purchasing CDN services?
1listnum "WP List 3" \l 16912 MR. BOUTROS: No, I didn't, no.
1listnum "WP List 3" \l 16913 MR. DANIELS: Yeah. I mean ‑‑
1listnum "WP List 3" \l 16914 MR. CHISLETT: Not that I'm aware of. I'd say that the primary purpose rule causes a major obstacle in purchasing CDN going to Bell central offices from anybody other than the Telco.
1listnum "WP List 3" \l 16915 MR. DANIELS: Well, I think there's a few ways around it, but I'm not going to get into that here in terms of that overall statement.
1listnum "WP List 3" \l 16916 But let's ‑‑ now, it doesn't surprise me because if I can get you to turn to tab F of our material, or I should say before I go there, there's ‑‑ Bell Canada in its submission, and I can turn you if you want to, it's at tab E, I'm not sure it's necessary.
1listnum "WP List 3" \l 16917 Bell Canada explained that Bell West, its operations out west, used to buy CDN equivalent service from ENMAX in Calgary, but when the CDN decision came out that that resulted in them stopping to sell the service to Bell Canada, Bell West.
1listnum "WP List 3" \l 16918 And if I turn you to tab F, when we asked ENMAX in this proceeding about it, you can see ‑‑ so this is ENMAX, the Companies' 12 April 07‑20, ENMAX states it:
"...builds its own facilities based on customers' orders. When CDN services became available ENMAX Envision ceased to offer T‑1, DS‑1, DS‑3 services due to the low CDN prices. These services were sold to our wholesale accounts (CLECs). Without the revenue potential for these services, ENMAX build‑out of these services ceased as well." (As read)
1listnum "WP List 3" \l 16919 So ‑‑ must be the law firm again.
1listnum "WP List 3" \l 16920 So, when we're looking at this from ENMAX, ENMAX was in the provision of doing this and stopped doing this.
1listnum "WP List 3" \l 16921 So, can we agree at Calgary ‑‑ that at least in Calgary, for example ‑‑
1listnum "WP List 3" \l 16922 MR. HICKEY: Counsellor Daniels, may I just ask a question. I don't see it in this tab E. Was there any place where it said that Bell West used ENMAX to connect to their central office, or sent their facilities to TELUS central offices?
1listnum "WP List 3" \l 16923 I don't see that in this evidence. Was there some place else I missed that?
1listnum "WP List 3" \l 16924 MR. DANIELS: Usually I like to ask the questions but I'm happy to oblige. Paragraph 12 it does say, and I'm in E so this is from Appendix 9 of the Companies' initial March 15th submission, it says:
"One MEU supplier to Bell West in Alberta (ENMAX Envision) has chosen to exit the DNA and private line service market altogether because of CDN services." (As read)
1listnum "WP List 3" \l 16925 So, the reference to "one MEU supplier to Bell West in Alberta" refers to the fact that they were providing those services to Bell West.
1listnum "WP List 3" \l 16926 MR. HICKEY: Yes, I understood that. The question was, Mr. Chislett had mentioned connections to the central office and I hadn't seen anything relative to that. So, I'll wait to see if there is.
1listnum "WP List 3" \l 16927 Thank you.
1listnum "WP List 3" \l 16928 MR. DANIELS: So, if we're coming back then here, so we can agree that at least in Calgary CDN ‑‑ first of all, that CDN equivalent services are offered by UTelcos, and is that a fair statement?
1listnum "WP List 3" \l 16929 MR. CHISLETT: I thought you just said they weren't.
1listnum "WP List 3" \l 16930 MR. DANIELS: Well, it said ‑‑ no, no.
1listnum "WP List 3" \l 16931 MR. CHISLETT: You just said they exited the DNA market, so... And we're not familiar with them so we can't tell you.
1listnum "WP List 3" \l 16932 MR. DANIELS: I take your point. Let me rephrase this a little bit. In one of your interrogatories, which I can turn you to, Primus/Globility Companies' 19 July 07‑19, you made the statement that there's technology choices that provides an impediment to UTelcos providing service here.
1listnum "WP List 3" \l 16933 And what I wanted to clarify is, we can agree that although economically they've decided to do it, technically they were able to and were providing CDN services prior to that, as we can see from the evidence here that they were selling it to CLECs.
1listnum "WP List 3" \l 16934 So, that's the reason why I'm raising this clarification here.
1listnum "WP List 3" \l 16935 MR. CHISLETT: The question of whether they sold to CLECs prior to the CDN decision I certainly couldn't quarrel with.
1listnum "WP List 3" \l 16936 Where this CLEC Bell West used their facilities and in what conditions and under what economic arrangements would require a much longer discussion, which I'd be happy to engage in, but it's the implication that this was somehow available throughout the network and used by the CLEC I think is an unwarranted over statement.
1listnum "WP List 3" \l 16937 MR. DANIELS: I don't think I'm trying to make that implication, I'm just at this point trying to address your suggestion that technically there's an impediment here in terms of UTelcos being able to provide, and what I'm trying to establish is that technically CDN services can be provided by UTelcos and have been, or at least were.
1listnum "WP List 3" \l 16938 MR. CHISLETT: There is an impediment trying to get the facilities to go to the Telco central office.
1listnum "WP List 3" \l 16939 MR. DANIELS: Okay. So, that's what you were referring to as the impediment.
1listnum "WP List 3" \l 16940 So, now I want to focus on this "little or no use to competitors such as Primus or Globility for UTelcos".
1listnum "WP List 3" \l 16941 Now, based on the record of this proceeding, would you be surprised to hear that UTelcos ‑‑ and I can take you to the interrogatories if you like, but I'm thinking of Blink, nAXIS, Telecom Ottawa, Telecom Hydro ‑‑ that besides the significant interconnection between each other, that UTelcos connected to each other, the same UTelcos have listed in their interrogatory responses that they are interconnected with the likes of Rogers, MTS Allstream, TELUS, Shaw, Videotron, Persona, MCI, SaskTel and Bell Canada. Would that surprise you?
1listnum "WP List 3" \l 16942 MR. CHISLETT: We connect to utelcos in Ottawa, in Toronto, in York Region, in Windsor and in Hamilton. So we do use them on location, but certainly it's pretty minor.
1listnum "WP List 3" \l 16943 MR. DANIELS: That was actually my next question, so thank you.
1listnum "WP List 3" \l 16944 MR. BOUTROS: Interconnection, it's a different flavour, it means point‑to‑point connection, so you have to clarify what do you mean by "interconnecting". Because when a CLEC is interconnected to another LEC or CLEC, this is interconnection, which is getting a fibre facility or whatever.
1listnum "WP List 3" \l 16945 MR. DANIELS: That's an interesting point, because I guess what I'm trying to clarify here is in those locations that Mr. Chislett just named off, I assume that when you say "interconnected" that somehow your facilities or your lease facilities meet with their facilities and that you exchange traffic at that point, or it is a point to use their facilities to lease so that you are able to access their facilities. One or the other.
1listnum "WP List 3" \l 16946 Just keeping it in the simplest of terms, that's what it means, doesn't it?
1listnum "WP List 3" \l 16947 MR. CHISLETT: I think if you look at interconnections, yes, we have customers which are served by these facilities or on occasion they are used between different locations.
1listnum "WP List 3" \l 16948 MR. DANIELS: So with that in mind I would like to turn to Tab ‑‑
1listnum "WP List 3" \l 16949 MR. HICKEY: Mr. Daniels, the interconnection, again the words get a little tangled.
1listnum "WP List 3" \l 16950 Interconnection in the regulatory sense talks about the ability of two networks to exchange traffic.
1listnum "WP List 3" \l 16951 Where we use Telecom Ottawa, for example, we are buying a circuit from them from a data centre back to a point of presence in our network, which doesn't mean we buy a circuit from them.
1listnum "WP List 3" \l 16952 I guess if you are saying we are interconnected to their network, therefore we are using their circuit, but that is a different thing than the free‑flowing interchange of traffic between their network and ours.
1listnum "WP List 3" \l 16953 MR. DANIELS: Right.
1listnum "WP List 3" \l 16954 MR. HICKEY: So I'm a little confused about which kind of interconnection.
1listnum "WP List 3" \l 16955 At one point you say we are buying facilities from them, at another point you say we are interconnecting to them and those two are not equivalent so I would appreciate a little clarification, please.
1listnum "WP List 3" \l 16956 MR. DANIELS: Fair enough. Let's see if we can help this out a little bit.
1listnum "WP List 3" \l 16957 I am focused here, as you can tell from the majority of my cross, about your alternatives in the CDN ‑‑ to alternative CDN. So the fact that you ‑‑ let's avoid the word "interconnect" for a moment so that we are not confusing it with passing of traffic for local exchange, how they do over ‑‑ and let's just say the fact that you are connected to utelcos in a number of places enables you, as I think you just announced, to purchase a bunch of facilities from them which would be alternatives to CDN, or could be alternatives to CDN if they were offering those services in the market.
1listnum "WP List 3" \l 16958 Is that a fair sort of summary of where we are at?
1listnum "WP List 3" \l 16959 MR. CHISLETT: In a few locations. Some, for example, do not offer CDN‑equivalent facilities, they only offer high‑speed Internet facilities.
1listnum "WP List 3" \l 16960 MR. DANIELS: Right.
1listnum "WP List 3" \l 16961 MR. CHISLETT: So there is not a CDN‑equivalent you can purchase from them.
1listnum "WP List 3" \l 16962 MR. DANIELS: Exactly.
1listnum "WP List 3" \l 16963 MR. CHISLETT: But we do purchase facilities, some of our facilities from MEUs where it makes sense, but that is a very small percentage of our circuits.
1listnum "WP List 3" \l 16964 MR. DANIELS: Right. So you can see where I'm putting this together now, is that the notion that they are capable of doing it but that they are not doing it in the market and that they are pointing to the fact that CDNs are too low as the alternative is exactly the point that I'm trying to make.
1listnum "WP List 3" \l 16965 MR. HICKEY: Mr. Daniels, again, I'm sorry I'm just a simple technical fellow so I have to get clarification.
1listnum "WP List 3" \l 16966 The nature of a circuit, as I'm sure you are aware, is it goes from Point A to Point B and our desire, when we talk about connecting collocations back to ‑‑ or points of presence, would be to connect the equipment that we have in the collocation back to our point of presence we need a circuit from Point A to Point B there.
1listnum "WP List 3" \l 16967 The utelcos typically do not offer circuits connected to ‑‑ as I believe the evidence in the preceding shows, connected to COs, so their facilities are not available. They might have facilities some place else, and wherever their historical fibre pipes, fibre paths have taken them they tend to follow.
1listnum "WP List 3" \l 16968 So if we get lucky enough to need Point A to Point B to follow their particular historical fibre‑build path we may be able to use them.
1listnum "WP List 3" \l 16969 Similarly, with an ILEC, if their historical fibre‑build from COs to various places is there, we would like to use them as well.
1listnum "WP List 3" \l 16970 So when we talk about ‑‑ you talk about connecting, we talk about purchasing a circuit from them and using it to connect Point A to Point B.
1listnum "WP List 3" \l 16971 DR. SELWYN: Also, Mr. Daniels, this reference to the phrase "too low" I think needs to be clarified.
1listnum "WP List 3" \l 16972 If we assume ‑‑ and I don't think there is any basis to assume otherwise ‑‑ that the CDN rates which follow the Commission's cost guidelines are set correctly at the ILEC's long‑run incremental costs, including that 15 per cent mark‑up, then if a competitor is unable to compete at that level, particularly for the relatively low bandwidth services such as DS‑1, it may well be simply because the competitor is not as efficient a producer of those services than the ILEC, which certainly should be no big surprise.
1listnum "WP List 3" \l 16973 In fact, if we were to artificially raise those rates, the CDN rates, solely for the purpose of making it possible for a less efficient competitor to enter the market and compete, then in effect we are creating a price umbrella for that competitor which is a very inefficient form of entry.
1listnum "WP List 3" \l 16974 So I think that we should avoid using what I believe are somewhat pejorative references to "too low". It may be too low from the standpoint of the competitor's business model to consider entry in those services, but if they rate is properly set then the rate will produce entry were it is efficient and will discourage entry where it is inefficient.
1listnum "WP List 3" \l 16975 MR. DANIELS: Thank you, Dr. Selwyn.
1listnum "WP List 3" \l 16976 I think what we are having here in terms of disagreement a little bit is about again you were talking about the low bandwidth. I'm not talking about the low bandwidth, I'm talking about the high bandwidth where your party is seeking a major price decrease ‑‑ or a minor price decrease, I don't know ‑‑ but looking for a price decrease on it and then looking at the alternatives and what we have is evidence that there were alternatives and to the extent ‑‑ and I take your point Mr. Hickey, that they are not building because I don't see a market for this, but they said they were, or a number of the parties ‑‑ a few of them have stated that they were in this business and they stopped doing it.
1listnum "WP List 3" \l 16977 So let's just look and get a sense of how big a network, because the other day I used a map ‑‑ and I think a map quite often is worth 1,000 words so I would like to again use another map in turn to Tab L. This will be The Companies exhibit, Madam Secretary.
1listnum "WP List 3" \l 16978 This is something we took off of the Toronto Hydro website and it says here in Tab L, we can see here, it has your utility telecoms have Ontario covered. So again I am focused on the backbone network.
1listnum "WP List 3" \l 16979 We looked the other day at Toronto Hydro's map within the City of Toronto and surrounding the City of Toronto. Now we can see how all the utelcos connect together.
1listnum "WP List 3" \l 16980 In fact, if you turn over the page you can see on the next one what utelco networks can do for your network and they list a bunch of things about IP, Ethernet, we have already addressed the question of CDN, and then they talk about a single point of contact.
1listnum "WP List 3" \l 16981 So when I'm looking at this we can see that the utelcos have a pretty extensive network in terms of covering the province and working together and that there are other alternative facilities available.
1listnum "WP List 3" \l 16982 Given this, I'm still struggling to find, when you talked about your definition of competitive supply, which includes self‑supply and alternatives, how you can say not put this into bucket three now as opposed to later.
1listnum "WP List 3" \l 16983 MR. HICKEY: I guess I can't use ‑‑ I don't even know what non sequitur means so I can't use it.
‑‑‑ Laughter / Rires
1listnum "WP List 3" \l 16984 MR. HICKEY: But I don't understand the hypothesis to the conclusion.
1listnum "WP List 3" \l 16985 You have given us a map that show lots of long‑haul facilities, but when I'm trying to get from the Adelaide CO that Bell has to our point of presence at 151 Front Street, what I need to know is: Is there a utelco that can connect to Adelaide, can find its way through the fibre duct, into the congested fibre access that nobody can get through into 151 Front, and get me a circuit so I can run traffic over it.
1listnum "WP List 3" \l 16986 I don't see what this has to do with that. This talks about getting city to city or ‑‑
1listnum "WP List 3" \l 16987 MR. DANIELS: I take it you weren't here, then, on Friday when we put in the maps of Toronto Hydro's utelco network within the City of Toronto? You haven't seen that?
1listnum "WP List 3" \l 16988 MR. HICKEY: I listened to it and I have seen maps like that. In fact, we talk quite often to the Hydro telcos.
1listnum "WP List 3" \l 16989 The issue is, they have fibre running past all sorts of buildings, that doesn't mean they are connected to the buildings, and in particular not connected to Bell COs.
1listnum "WP List 3" \l 16990 MR. DANIELS: Just so we are clear, the hydro's aren't connected to the buildings as they run past them and then the issue is under what basis they would do that. I think we can save this for final argument, I think that is the heart of the issue.
1listnum "WP List 3" \l 16991 So let's go on to address a few questions. I want to ask about one particular service and then my colleague is going to have the remaining questions. I don't think this is going to take very long.
1listnum "WP List 3" \l 16992 I would like to ask you about your claim about LRN absent service.
1listnum "WP List 3" \l 16993 For that can I get you to turn to Tab N as in Nancy, which is Primus/Globility/CRTC 12 April 07‑304.
1listnum "WP List 3" \l 16994 Do you have that there?
1listnum "WP List 3" \l 16995 As I understand it, your position here is that LNP database services are very competitive.
1listnum "WP List 3" \l 16996 Is that correct?
‑‑‑ Pause
1listnum "WP List 3" \l 16997 MR. CHISLETT: We certainly agree that the LNP database services could be nonessential, yes.
1listnum "WP List 3" \l 16998 MR. DANIELS: All right. I just want to make sure, because it's not going to be ‑‑ are you guys familiar with LRN absent service that you are claiming is essential, because this isn't going to be fruitful if you are not comfortable with it.
1listnum "WP List 3" \l 16999 I just want to make sure of that.
1listnum "WP List 3" \l 17000 MR. CHISLETT: Let me help you with LRN Absent.
1listnum "WP List 3" \l 17001 I think we are probably getting to the same place where you are going.
1listnum "WP List 3" \l 17002 As we look at LRN Absent, I think that, as a service which could develop fairly easily and have competitive supply for it ‑‑
1listnum "WP List 3" \l 17003 THE CHAIRPERSON: For the ignorant, would you explain what LRN Absent is?
1listnum "WP List 3" \l 17004 MR. CHISLETT: LRN Absent is when competitors have switches that don't support doing local number dips to find out which local CLEC they should send it to.
1listnum "WP List 3" \l 17005 They purchase the service today, typically, from Bell Canada. We send the call to you, and then you have the capability within your network to determine whether it is CLEC A, B or C, and route it accordingly.
1listnum "WP List 3" \l 17006 From a transition path, many CLECs haven't got that capability, so that is something they need.
1listnum "WP List 3" \l 17007 If I look forward as to what is involved, whether obstacles are there, I think we would have to say that LRN Absent is a service which we can see a path to not needing, a path to getting competitive supply on, and a path to it not needing to be essential.
1listnum "WP List 3" \l 17008 MR. DANIELS: I think it would be helpful to fully understand this.
1listnum "WP List 3" \l 17009 First, we need a little just on LNP, to understand what LNP is, because it is this path that I am a bit interested in.
1listnum "WP List 3" \l 17010 LNP, just so we are clear ‑‑ in this day, when I can keep my number when I switch to different carriers, the network can't route by the number any more. What it needs to do is, it needs to dip into a database.
1listnum "WP List 3" \l 17011 Let's say you are going to call me. You call my telephone number. Your carrier needs to find out who is my local carrier. So they dip into a database and look that number up to say, "Oh, I'm with Bell Canada," for example.
1listnum "WP List 3" \l 17012 Is that a fair description of the LNP service?
1listnum "WP List 3" \l 17013 MR. CHISLETT: Yes.
1listnum "WP List 3" \l 17014 MR. DANIELS: Okay. What you acknowledge here is that, in terms of LNP service, there are competitive alternatives. There is competitive supply. There is more than one carrier who is providing LNP services in this country.
1listnum "WP List 3" \l 17015 Is that correct?
1listnum "WP List 3" \l 17016 MR. CHISLETT: Someone who has the capability of doing LRN dips can go to a number of providers to access a database to see how it should be routed.
1listnum "WP List 3" \l 17017 MR. DANIELS: Right. So, basically, some companies self‑supply LNP or, if they don't want to do that, they can use someone else ‑‑ one of the competitive suppliers of LNP. But the issue is that you have to have the ability, when you send ‑‑
1listnum "WP List 3" \l 17018 If you don't have that database yourself, you need to be able to say ‑‑ Primus is going to go to Bell Canada and say, "Can I look this up in your database?" It gets that information, and then it routes the call.
1listnum "WP List 3" \l 17019 That's what you would be able to do if you had the LRN capability yourself.
1listnum "WP List 3" \l 17020 Is that a fair description?
1listnum "WP List 3" \l 17021 MR. CHISLETT: Yes.
1listnum "WP List 3" \l 17022 MR. DANIELS: The issue is that one of the Category 1 services today ‑‑ I am not quite sure if it is Category 1, but one of the services today that has it says: If you have not installed that equipment in your switch, for whatever reason, what you can do is, you can give the call to Bell, and Bell will do the dip and route the call for you.
1listnum "WP List 3" \l 17023 Is that correct?
1listnum "WP List 3" \l 17024 MR. CHISLETT: Yes, that is correct.
1listnum "WP List 3" \l 17025 MR. HICKEY: And charge accordingly, yes.
1listnum "WP List 3" \l 17026 MR. DANIELS: Okay. So the issue is, the capability that you don't have is just something in your switch that allows you to ‑‑
1listnum "WP List 3" \l 17027 Like something you can buy from any switch manufacturer, assuming ‑‑ I don't know what switch you have, but that's the capability that we are talking about.
1listnum "WP List 3" \l 17028 It is something that you can buy from a switch manufacturer.
1listnum "WP List 3" \l 17029 Is that correct?
1listnum "WP List 3" \l 17030 MR. CHISLETT: Right. We have that capability.
1listnum "WP List 3" \l 17031 MR. DANIELS: So you have that capability.
1listnum "WP List 3" \l 17032 MR. CHISLETT: Yes, we do.
1listnum "WP List 3" \l 17033 MR. DANIELS: So you can do it.
1listnum "WP List 3" \l 17034 Then I am trying to understand how it is that today, right now ‑‑ how can you say that it's an essential service?
1listnum "WP List 3" \l 17035 MR. CHISLETT: Because there is not, as we stand today, a vibrant competitive market for it. I think it could easily develop.
1listnum "WP List 3" \l 17036 Most competitors don't have that capability, and until that market develops there is the potential of lessening competition by controlling that.
1listnum "WP List 3" \l 17037 It will take some time for people to develop that service.
1listnum "WP List 3" \l 17038 MR. DANIELS: What capability are you talking about?
1listnum "WP List 3" \l 17039 Vidéotron has its own database. Rogers has it. Even Yak says that it doesn't need it. In fact, Yak says that they are making arrangements for other people to do it.
1listnum "WP List 3" \l 17040 I will take you to all of these interrogatories.
1listnum "WP List 3" \l 17041 MR. CHISLETT: We don't need it either.
1listnum "WP List 3" \l 17042 MR. DANIELS: Then how is it possible that you can say it's essential?
1listnum "WP List 3" \l 17043 MR. CHISLETT: I think it's a question of timing.
1listnum "WP List 3" \l 17044 Our test ‑‑ when we look at things, Mr. Daniels, if there is a competitive supply for it, then we believe that it doesn't need to be essential, and if today there is competitive supply, we are fine with saying that it's not essential.
1listnum "WP List 3" \l 17045 It's not something which matters terribly to us, because we don't need the service. We have the potential to provide a competitive supply to other people.
1listnum "WP List 3" \l 17046 THE CHAIRPERSON: I am missing something here.
1listnum "WP List 3" \l 17047 Didn't Mr. Daniels just explain to you that there are about three people who supply those services, and you have your own? So how can it not be ‑‑
1listnum "WP List 3" \l 17048 You say that it's non‑competitive. Clearly, it is competitive. There are several suppliers.
1listnum "WP List 3" \l 17049 MR. CHISLETT: My understanding is that these people provide this service to themselves. I am not sure if they provide the service to other people. I see no reason why they couldn't provide the service to other people. That's why I think it is something that could be very easily provided ‑‑ an easily developed competitive supply, if it's not already there today, and it could be phased out.
1listnum "WP List 3" \l 17050 I think that maybe it's timing, and maybe it's so imminent ‑‑
1listnum "WP List 3" \l 17051 Maybe, in fact, if there are people who are providing it to third parties today, then I would say yes, it meets the requirement and it should not be essential.
1listnum "WP List 3" \l 17052 THE CHAIRPERSON: Aren't you basically contradicting what your own expert, Dr. Selwyn, said a moment ago, that you shouldn't try to construct a system to protect inefficient supplies?
1listnum "WP List 3" \l 17053 I mean, if there are several suppliers in the market, then, clearly, it is competitive, regardless of whether a company ‑‑
1listnum "WP List 3" \l 17054 I am looking at your interrogatory here. "Services such as these allow new entrants to start building their business. The cost is prohibitive until business reaches a certain scale."
1listnum "WP List 3" \l 17055 Isn't that exactly the point he was making, that you should try to do it on a neutral basis rather than on the financial capacity of competitors?
1listnum "WP List 3" \l 17056 MR. CHISLETT: I agree with that. I am not sure where the difference of opinion is.
1listnum "WP List 3" \l 17057 THE CHAIRPERSON: I am looking at your interrogatory under Tab N.
1listnum "WP List 3" \l 17058 "LRN Absent, in contrast, should be considered an essential service."
1listnum "WP List 3" \l 17059 Is that still your position or not?
1listnum "WP List 3" \l 17060 MR. CHISLETT: Based on how things have evolved, we would say that it does not have to be essential, based on the evidence that there is competitive supply.
1listnum "WP List 3" \l 17061 THE CHAIRPERSON: Thank you.
EXAMINATION / INTERROGATOIRE
1listnum "WP List 3" \l 17062 MR. HOFLEY: Good morning, Mr. Chairman.
1listnum "WP List 3" \l 17063 Good morning, panel.
1listnum "WP List 3" \l 17064 Dr. Selwyn, at long last, good morning. I have a few questions for you; not very many.
1listnum "WP List 3" \l 17065 My first question relates to a statement in your March 15 report at paragraph 19.
1listnum "WP List 3" \l 17066 I am happy for you to turn to it if you would like, but I will read it to you, and my guess is that it will be intimately familiar to you.
1listnum "WP List 3" \l 17067 DR. SELWYN: Paragraph 19 did you say?
1listnum "WP List 3" \l 17068 MR. HOFLEY: Yes, paragraph 19. It's in the middle of the paragraph, and it reads:
"If a customer needs facilities at 20 locations and the CLEC has facilities at only 4 of them, it will not be able to compete for that customer's business, even at those 4 locations, unless it can utilize the ILEC's network for the remaining 16 locations." (As read)
1listnum "WP List 3" \l 17069 Do you recall that?
1listnum "WP List 3" \l 17070 DR. SELWYN: Yes.
1listnum "WP List 3" \l 17071 MR. HOFLEY: If Bell Canada's customers need services in New York, Massachusetts, B.C. and Alberta, it cannot compete unless it utilizes others' networks. Correct?
1listnum "WP List 3" \l 17072 DR. SELWYN: That's true.
1listnum "WP List 3" \l 17073 MR. HOFLEY: And Bell makes arrangements with your client, MTS Allstream, in Manitoba.
1listnum "WP List 3" \l 17074 Would you believe that, Dr. Selwyn?
1listnum "WP List 3" \l 17075 DR. SELWYN: I certainly do believe that.
1listnum "WP List 3" \l 17076 MR. HOFLEY: And with TELUS for western Canada?
1listnum "WP List 3" \l 17077 Does that sound right to you?
1listnum "WP List 3" \l 17078 DR. SELWYN: Sounds right.
1listnum "WP List 3" \l 17079 MR. HOFLEY: In fact, just like your client Primus says at page 18 of its March 15th evidence, they engage in arrangements of this nature.
1listnum "WP List 3" \l 17080 In fact, I will take you to it, or, at least, I will read it to you, because you might not be as familiar with Primus' statement as opposed to your own reports.
1listnum "WP List 3" \l 17081 It's page 18 of March 15:
"Primus provides direct links into the United States through two cross‑border crossing points, providing links to international gateways in New York and Washington. Through these links, and with strategic partnerships and alliances in Canada and abroad, Primus provides worldwide reach to Canadian consumers for voice and internet services." (As read)
1listnum "WP List 3" \l 17082 This is an example of the kinds of arrangements that CLECs and ILECs are making and must make.
1listnum "WP List 3" \l 17083 Is that a fair statement?
1listnum "WP List 3" \l 17084 DR. SELWYN: Yes, but there is one huge difference between the examples that you have just provided and what I am referring to in paragraph 19.
1listnum "WP List 3" \l 17085 Bell Canada, in making an interconnection arrangement with Verizon in New York or AT&T in Chicago or TELUS in Vancouver, is not itself the dominant provider in those markets and is not itself using that ability to compete in the downstream market with the entity from whom it is buying the interconnection service.
1listnum "WP List 3" \l 17086 In other words, when a CLEC ‑‑
1listnum "WP List 3" \l 17087 MR. HOFLEY: Excuse me, Dr. Selwyn, I just want to understand what you said there.
1listnum "WP List 3" \l 17088 DR. SELWYN: Let me clarify it.
1listnum "WP List 3" \l 17089 MR. HOFLEY: Are you suggesting that Bell West is not competing with TELUS in western Canada?
1listnum "WP List 3" \l 17090 DR. SELWYN: Let me continue.
1listnum "WP List 3" \l 17091 MR. HOFLEY: I apologize.
1listnum "WP List 3" \l 17092 DR. SELWYN: Let's first start with the traditional ‑‑
1listnum "WP List 3" \l 17093 We have had interconnection arrangements going back more than a century between operating telephone companies whose service areas are non‑overlapping. So the notion that, historically, Bell and TELUS or Bell and MTS or Verizon and AT&T or the predecessors would interconnect with each other to provide a connection in areas where they themselves are not operating is certainly no surprise.
1listnum "WP List 3" \l 17094 What makes the situation unique when you introduce a CLEC entrant into a market is that in my specific example in paragraph 19 the CLEC is competing directly with the ILEC in that same geography and the ILEC is in a position, by withholding or by excessively pricing the connections to those 16 additional buildings, to either block the CLEC from competing or increase the CLEC's costs to a point where it would have difficulty competing or where Bell would itself be able to impose a higher retail price in the downstream market.
1listnum "WP List 3" \l 17095 This does not occur when we are dealing with non‑overlapping territories.
1listnum "WP List 3" \l 17096 Now, you then introduce the wrinkle that Bell is competing in TELUS' operating areas and, conversely, TELUS is competing in Bell operating areas, and we have the same thing now in the U.S. with Verizon competing in what is now the AT&T, or formerly SBC, BellSouth footprint and AT&T is competing in the Verizon footprint.
1listnum "WP List 3" \l 17097 In that case, at a sort of superficial level one might conclude, well, they are really in the same position as any other CLEC, but the reality is they are not because they are sufficiently ‑‑ they are doing business with each other at a sufficient level that their negotiations are influenced by their respective purchases from the other.
1listnum "WP List 3" \l 17098 In other words, AT&T negotiating with Verizon, Bell negotiating with TELUS is not the same thing as a Bell negotiating with a CLEC with which it competes in its own territory. In that situation Bell has absolutely nothing to gain by facilitating the entry of the CLEC. There is no quid pro quo, there is no balance of negotiating power.
1listnum "WP List 3" \l 17099 So it's quite a different situation and I don't think it is a fair comparison to cite historic non‑overlapping interconnections between ‑‑ interconnections between non‑overlapping ILECs as somehow undermining the point that I am making here.
1listnum "WP List 3" \l 17100 MR. HOFLEY: What about MTS Allstream, would that be a big enough company for you?
1listnum "WP List 3" \l 17101 DR. SELWYN: MTS certainly is an ILEC in Manitoba, but Manitoba certainly, in terms of its portion of the Canadian market, is considerably smaller than the eastern Canada market that Bell and its affiliates serve, or the western Canada market that TELUS serves. So the core problem ‑‑ while there might be a little bit of quid pro quo in that situation, on a relative scale the Bell's and TELUS' interests in Manitoba are certainly far less than Allstream's interest in the Bell and TELUS footprints.
1listnum "WP List 3" \l 17102 MR. HOFLEY: Now, if I proceed on your report to Figure 1, page 23 ‑‑ you will be familiar with this I'm sure. It's the map of San Francisco. You use this figure to illustrate ‑‑
1listnum "WP List 3" \l 17103 DR. SELWYN: Unfortunately my copy is ‑‑
1listnum "WP List 3" \l 17104 MR. HOFLEY: I'm sure you have it committed to memory.
1listnum "WP List 3" \l 17105 DR. SELWYN: I am familiar with the map, yes.
1listnum "WP List 3" \l 17106 MR. HOFLEY: Right.
1listnum "WP List 3" \l 17107 You attempt to demonstrate this network effect that you claim by reference to this Figure 1 and you point out that notwithstanding the network not every building, in fact not most of the buildings, are connected. The CLEC there chooses to use special access circuits.
1listnum "WP List 3" \l 17108 Correct? Is that a fair ‑‑
1listnum "WP List 3" \l 17109 DR. SELWYN: This is not the same network effect that I was describing in paragraph 19.
1listnum "WP List 3" \l 17110 This is going to the issue of the cost of constructing laterals even where there is fibre in front of a building is sufficiently high that CLECs, in a majority of cases, will choose to lease facilities, yes.
1listnum "WP List 3" \l 17111 MR. HOFLEY: So they would choose to lease facilities because, isn't it fair to say, the rate that they are paying for their special access circuits do not justify a decision to build?
1listnum "WP List 3" \l 17112 Isn't that a fair assessment of this?
1listnum "WP List 3" \l 17113 DR. SELWYN: Yes. If the special access service is priced at an efficient level, then that is the right decision, it is the right decision from the CLEC's perspective, it is the right decision ‑‑ it is the right societal decision for the CLEC to utilize the existing infrastructure, the existing build‑out into the buildings that it's talking about.
1listnum "WP List 3" \l 17114 In fact, special access rates in the U.S. are not themselves priced at long‑run incremental cost, they are priced considerably in excess of long‑run incremental costs, and in most of the principal metropolitan markets right now they are largely deregulated and are priced at many multiples of incremental cost and even then ‑‑
1listnum "WP List 3" \l 17115 MR. HOFLEY: Dr. Selwyn ‑‑
1listnum "WP List 3" \l 17116 DR. SELWYN: Let me finish.
1listnum "WP List 3" \l 17117 Even then CLECs are finding it so costly to build‑out facilities that they will elect to use special access for DS‑1, DS‑3 level type connections.
1listnum "WP List 3" \l 17118 MR. HOFLEY: I think your point, Dr. Selwyn ‑‑ I want to make sure it was quite clear. Your basic point was that if priced at what you consider to be the efficient level, which is whatever long‑run incremental costs ‑‑ we can debate how we define that in Canada or in the United States ‑‑ it is not in society's interest, in your view, to encourage more wireline facilities‑based providers.
1listnum "WP List 3" \l 17119 Is that a fair statement of your position?
1listnum "WP List 3" \l 17120 DR. SELWYN: As a general matter it is, yes. I think that's consistent ‑‑
1listnum "WP List 3" \l 17121 MR. HOFLEY: Right. So you would disagree with the policy direction that construction of facilities should be encouraged?
1listnum "WP List 3" \l 17122 DR. SELWYN: My recollection of the policy direction is that it speaks of efficient entry and efficient competition, and efficient competition does not involve creating an artificial price umbrella so that a competitor is encouraged to duplicate or replicate facilities that are already in the ground and where there is sufficient capacity.
1listnum "WP List 3" \l 17123 So I don't believe that my position is in any way inconsistent with the policy direction.
1listnum "WP List 3" \l 17124 MR. HOFLEY: I am not going to debate the policy direction, you will be happy to know, with anyone here. I will certainly do so in argument.
1listnum "WP List 3" \l 17125 But what you seem to be saying, Dr. Selwyn, to this Commission is: Wait until all the homes and all the buildings in a geographic market are connected to alternative networks before deregulation.
1listnum "WP List 3" \l 17126 DR. SELWYN: That's not what I'm saying at all.
1listnum "WP List 3" \l 17127 MR. HOFLEY: It's not?
1listnum "WP List 3" \l 17128 DR. SELWYN: No.
1listnum "WP List 3" \l 17129 What I'm saying is it is unrealistic to expect that ever to happen and that simply allowing some span of time to pass is not going to make it happen. The incumbent will ‑‑ if you deregulate the incumbent's rates for a wholesale service the incumbent will set its price not in relation to the incumbent's costs, but in relation to the competitor's costs.
1listnum "WP List 3" \l 17130 If the incumbent can provide the service $100 and the competitor would require $1,000 to provide it, the incumbent is able to set its price at anything up to but just below $1,000.
1listnum "WP List 3" \l 17131 MR. HOFLEY: Sorry, that is the incumbent who is a monopolist.
1listnum "WP List 3" \l 17132 Correct?
1listnum "WP List 3" \l 17133 DR. SELWYN: That's correct.
1listnum "WP List 3" \l 17134 Where it is not efficient ‑‑ you know, when you use the words "Who is a monopolist?" In the example here in San Francisco, if the cost of building laterals into individual buildings where the demand is not sufficient to justify those costs, is sufficiently high that the laterals cannot be constructed, then for all practical purposes we are dealing with a monopolist with respect to those buildings.
1listnum "WP List 3" \l 17135 When the company has facilities in the building, the facilities were constructed to serve the entire demand in that building, not just a single customer, and the incumbent is in a position to offer the connection to that building far more efficiently than a CLEC that is being asked to construct the facilities to, for example, serve a single customer whose demand is, let's say, the DS‑1 or maybe a single DS‑3 level.
1listnum "WP List 3" \l 17136 MR. HOFLEY: All right.
1listnum "WP List 3" \l 17137 I'm glad I ask you about whether or not you were saying that you needed all homes and all buildings to be connected, because what I want to put to you: Isn't the relevant question, Dr. Selwyn, whether there are enough buildings ‑‑ or enough customers if we are talking about mass market ‑‑ in a geographic market with sufficient demand to warrant connection to an alternative network, that the market's price will be affected?
1listnum "WP List 3" \l 17138 DR. SELWYN: No. No, that's not ‑‑
1listnum "WP List 3" \l 17139 MR. HOFLEY: Are not prices in telecom determined at the margin ‑‑ as in all other industries, determined that the margin, Dr. Selwyn? Are they not determined at the margin?
1listnum "WP List 3" \l 17140 DR. SELWYN: If the market were competitive that might occur, but if the market is not competitive, or if the condition confronting a particular geographic location does not confront competitive alternatives, and without any pricing constraints, there is no reason why, for example, the incumbent cannot price the service at a building with competitive facilities differently than at a building without competitive facilities.
1listnum "WP List 3" \l 17141 MR. HOFLEY: Sorry, when you say "the market is not competitive", you mean the market downstream?
1listnum "WP List 3" \l 17142 You mean the retail market, Dr. Selwyn? You must. Correct?
1listnum "WP List 3" \l 17143 DR. SELWYN: No. I'm speaking here in the specific example that we are discussing, which is the facilities market, the wholesale market, if self‑supply is impractical in the majority of locations, as is the case in almost every metropolitan ‑‑ in fact I would say in every metropolitan area in North America, if not everywhere, then entrants in the downstream market will necessarily have to rely on incumbent's facilities, and with respect to the places where they have to rely on incumbent facilities the incumbent is monopolist.
1listnum "WP List 3" \l 17144 MR. HOFLEY: So all business or residential customers don't benefit from competition for the business or residential customers that have sufficient demand, in your view?
1listnum "WP List 3" \l 17145 Think about the mass market. Let's take the mass market for example.
1listnum "WP List 3" \l 17146 You are suggesting that all customers don't benefit from the price set for the folks in their neighbourhood?
1listnum "WP List 3" \l 17147 DR. SELWYN: That would depend upon the competitiveness of the downstream market.
1listnum "WP List 3" \l 17148 MR. HOFLEY: Right, that was my question, Dr. Selwyn.
1listnum "WP List 3" \l 17149 DR. SELWYN: All right.
1listnum "WP List 3" \l 17150 For example, in a downstream market that has only two entrants that are able to provide service ubiquitously in a particular town or city, it is not really clear to me that there is much indication of a price competition.
1listnum "WP List 3" \l 17151 I can tell you, for example, that in the Boston area where I live, I can get telephone service from Comcast, the cable company, and from Verizon. There has been very little price competition there.
1listnum "WP List 3" \l 17152 I can get Internet access from Comcast and I can get Internet access from Verizon. And now Verizon is deploying FiOS in my neighbourhood, and three months ago Comcast raised the price of my cable modem service by $5.00 by eliminating a discount they previously had been providing for customers who take both cable TV and Internet service.
1listnum "WP List 3" \l 17153 MR. HOFLEY: This is your point about duopoly. Correct, Dr. Selwyn?
1listnum "WP List 3" \l 17154 MR. SELWYN: My experience is that where we have a duopoly with only two facilities‑based providers in the mass market, there is very little evidence of price competition. And certainly from some anecdotal experience, I can tell you that prices seem to be going up.
1listnum "WP List 3" \l 17155 Verizon has been raising prices for some of its optional telephone services. Comcast has been raising prices for its cable modem service, even in the face of FiOS, which is offering higher download speeds than Comcast.
1listnum "WP List 3" \l 17156 MR. HOFLEY: Dr. Selwyn, of course this Commission is more than aware of the presence or, if we believe you, the lack of presence of competition in markets where there are two principal players. There are many examples of that in Canada, and you are talking about the United States.
1listnum "WP List 3" \l 17157 Let's talk about your concerns with duopoly.
1listnum "WP List 3" \l 17158 If I can take you to paragraph 56 of your March 15th report, there you say:
"It is well understood in economic theory that it takes more than two firms to create a market that behaves competitively, where individual actions by any one firm are disciplined by the potential response of others."
1listnum "WP List 3" \l 17159 I want to be fair to you, Dr. Selwyn. You changed that statement in a response of Primus to The Companies, 12April07‑27. You changed it to read "monopoly" ‑‑ I'm sorry, I didn't read the next sentence.
"In a duopoly the two incumbents, even without any sort of overt or tacit collusion per se, will tend to produce a monopoly outcome while still acting in their own individual interests."
1listnum "WP List 3" \l 17160 In Primus12April07‑27 you changed that to read "monopolistic outcome".
1listnum "WP List 3" \l 17161 I wanted to make sure that was clear.
1listnum "WP List 3" \l 17162 Do you recall that?
1listnum "WP List 3" \l 17163 MR. SELWYN: Yes.
1listnum "WP List 3" \l 17164 MR. HOFLEY: Again, you say:
"It is well understood in economic theory that it takes more than two firms..."
1listnum "WP List 3" \l 17165 You are of course familiar with Bertrand competition, Dr. Selwyn.
1listnum "WP List 3" \l 17166 MR. SELWYN: Yes.
1listnum "WP List 3" \l 17167 MR. HOFLEY: Under this form of competition, only two firms compete but such competition results in a competitive price.
1listnum "WP List 3" \l 17168 Is that a fair statement?
1listnum "WP List 3" \l 17169 MR. SELWYN: In theory, that could happen if you ended up with a Bertrand outcome, which is extremely rare.
1listnum "WP List 3" \l 17170 MR. HOFLEY: Am I right to say it is a little extreme to suggest that it is well understood in economic theory that it takes more than two firms to create a market that creates a competitive outcome?
1listnum "WP List 3" \l 17171 This theory is well‑known. It has been documented.
1listnum "WP List 3" \l 17172 MR. SELWYN: It's well‑known. It has been documented and it has been documented as a theoretical level. But I'm not aware of any serious example of where it is taking place. And the conditions that would have to exist for a Bertrand outcome certainly do not apply here.
1listnum "WP List 3" \l 17173 There is no evidence. As I said, the empirical evidence certainly does not suggest that the outcome is other than heading toward the Cournot theory, which implies a monopolistic outcome.
1listnum "WP List 3" \l 17174 MR. HOFLEY: Let's assume you are correct on that ‑‑ and I say "assume" ‑‑ we then look to see if the individual firms would tacitly ‑‑ because you have been clear about that; we are not talking about collusion ‑‑ would tacitly coordinate conduct with an anti‑competitive result.
1listnum "WP List 3" \l 17175 Correct? That's what you would do.
1listnum "WP List 3" \l 17176 MR. SELWYN: Yes.
1listnum "WP List 3" \l 17177 MR. HOFLEY: Have you done that analysis?
1listnum "WP List 3" \l 17178 MR. SELWYN: In what ‑‑
1listnum "WP List 3" \l 17179 MR. HOFLEY: Have you done the analysis to determine whether or not the conditions exist for such tacit coordination?
1listnum "WP List 3" \l 17180 MR. SELWYN: Not specifically.
1listnum "WP List 3" \l 17181 MR. HOFLEY: Right. The Bureau has, though. The Competition Bureau has, hasn't it?
1listnum "WP List 3" \l 17182 MR. SELWYN: They say they have.
1listnum "WP List 3" \l 17183 MR. HOFLEY: Well, having been there for two years, I can tell you that they did, because I believe them.
1listnum "WP List 3" \l 17184 What did their economists conclude, Dr. Selwyn?
1listnum "WP List 3" \l 17185 MR. SELWYN: I'm trying to recall.
1listnum "WP List 3" \l 17186 MR. HOFLEY: Would you like some help?
1listnum "WP List 3" \l 17187 MR. SELWYN: Yes, please.
1listnum "WP List 3" \l 17188 THE CHAIRPERSON: Mr. Hofley, so we can follow you, doesn't he say in paragraph 56:
"Even without any sort of overt or tacit collusion per se..."
1listnum "WP List 3" \l 17189 So doesn't he say in the essence of ‑‑
1listnum "WP List 3" \l 17190 MR. HOFLEY: No. I suggested to him that you still need to look to whether or not there would be coordination, whether the factors exist, Mr. Chairman, that would suggest there would be tacit coordination; like non‑collusionary coordination of conduct. And he said you do.
1listnum "WP List 3" \l 17191 So what I'm asking him is whether he has done that analysis. He said he has not.
1listnum "WP List 3" \l 17192 I've asked him whether he is aware of the Bureau's analysis. He says he is but not too familiar with the Bureau's analysis, which is a fair statement.
1listnum "WP List 3" \l 17193 I provided you and the Commission with a blue ‑‑ you are going to be happy. It's not a big binder. It's a blue duotang. The last day of the hearing, blue duotangs.
1listnum "WP List 3" \l 17194 MR. SELWYN: Yes.
1listnum "WP List 3" \l 17195 MR. HOFLEY: There, Dr. Selwyn, in Tab E, I have asked the helpful folks at The Companies to reproduce what they could find said about duopolies by the Bureau.
1listnum "WP List 3" \l 17196 What I would like to take you to, Dr. Selwyn, is the last three pages of that Tab E. It comes from Volume 2 of the transcript, pages 378 to 383, paragraph 2528.
1listnum "WP List 3" \l 17197 Unfortunately, I have just noticed that they have not reproduced every paragraph number. But if you turn to the third‑last page of that and you begin at the middle, you will see this is Dr. Church in answer to the Chair.
1listnum "WP List 3" \l 17198 He says:
"There are a number of reasons that the Bureau has pointed out in the local forbearance proceeding, and I think Bell in its evidence of CRA lists a bunch of reasons as well based on what the Bureau's analysis was in local forbearance which indicates why this kind of coordination would be difficult."
1listnum "WP List 3" \l 17199 And then he goes on to cite all of the reasons. He summarizes the analysis that the Competition Bureau did of this very question, which you didn't do.
1listnum "WP List 3" \l 17200 MR. SELWYN: Well, let's walk through it.
1listnum "WP List 3" \l 17201 MR. HOFLEY: What he concludes, just before we walk through it ‑‑ because you have just said you haven't done this analysis, Dr. Selwyn.
1listnum "WP List 3" \l 17202 MR. SELWYN: I haven't done a formal analysis, assuming that this constitutes one.
1listnum "WP List 3" \l 17203 MR. HOFLEY: This is simply a summary of a very formal analysis in the actual submissions of the Bureau.
1listnum "WP List 3" \l 17204 What he concludes, if you look down to the next page, in the middle of the page, he says:
"So if you put all those things together, I don't think that the concern of the Bureau is going to be about a coordinated outcome.
In fact, going back to a paper that was introduced yesterday, 'Is Two Enough?' paper, if you read that paper carefully at the end of it they say that the potential for coordination is a very low risk with the two competitors in The Netherlands.
THE CHAIRPERSON: Could I summarize it by saying theoretically possible, but highly unlikely?
MR. CHURCH: Very highly unlikely."
1listnum "WP List 3" \l 17205 MR. SELWYN: Okay. May I comment?
1listnum "WP List 3" \l 17206 MR. HOFLEY: Absolutely.
1listnum "WP List 3" \l 17207 MR. SELWYN: Let me first refer you in my July 5th reply, at page 14. This is in paragraph 19, which begins on the previous page, but the specific text that I want to refer you to is a quotation from the submission by Bell Canada in the Commission's AWS spectrum auction proceeding ‑‑ that is Industry Canada, not the Commission.
"Given the large fixed costs associated with providing a facilities‑based wireless network, only a limited number of firms will be able to profitably enter using a facilities‑based model. For example, as each new firm enters the market, industry profits decline due to increased competition. Since profits decrease with the addition of each new entrant, there will be a point at which the profits an entrant earns will be less than the fixed costs of entering. After this point additional entry will be unprofitable. Thus, the larger the fixed costs, the smaller the number of firms that can profitably operate in the market."
1listnum "WP List 3" \l 17208 And I go on to explain that in fact if you take spectrum out of the picture, the fixed costs associated with wireless are actually considerably less than the fixed costs of the wireline entry.
1listnum "WP List 3" \l 17209 I raise this because what we are dealing with here is pretty much an almost absolute lack of contestability with respect to the mass market in the context of the cable‑telco duopoly.
1listnum "WP List 3" \l 17210 In other words, the prospects of additional entry at the mass market level at this point, given existing technology and existing market conditions, are sufficiently slim that both firms can operate without fear of further entry.
1listnum "WP List 3" \l 17211 Let's go to Dr. Church's observation.
1listnum "WP List 3" \l 17212 MR. HOFLEY: So you are suggesting that Dr. Church didn't consider this, Dr. Selwyn.
1listnum "WP List 3" \l 17213 MR. SELWYN: No. Let's go to ‑‑
1listnum "WP List 3" \l 17214 MR. HOFLEY: Or Mr. Osborne in his report. Or Dr. Taylor in his report.
1listnum "WP List 3" \l 17215 MR. SELWYN: I don't know what they considered or didn't consider.
1listnum "WP List 3" \l 17216 MR. HOFLEY: I can take you to each of them, Dr. Selwyn.
1listnum "WP List 3" \l 17217 MR. SELWYN: Well, what they say they did and what they did are two different things. Let's just walk through some of the observations.
1listnum "WP List 3" \l 17218 The first observation Dr. Church makes here ‑‑ by the way, I was here during his testimony, so I did hear it ‑‑ the first is that:
"The cable companies and the new entrants had much smaller market shares than the incumbents and, consequently, they are not interested in cooperating." (As Read)
1listnum "WP List 3" \l 17219 All right, again, you know, cooperation does not necessarily have to produce the Cournot‑type outcome. It is simply the knowledge that the other side may not be responding in a price‑cutting way.
1listnum "WP List 3" \l 17220 Well, the first statement here is actually factually incorrect, because with respect at least to hi‑speed internet services cable and ILEC have roughly similar market shares approaching 50 per cent each.
1listnum "WP List 3" \l 17221 MR. HOFLEY: We are, of course, telephony here, Dr. Selwyn.
1listnum "WP List 3" \l 17222 DR. SELWYN: I understand, I understand we are talking about telephony.
1listnum "WP List 3" \l 17223 MR. HOFLEY: Okay.
1listnum "WP List 3" \l 17224 DR. SELWYN: But both are also moving into the market for bundles and are leveraging, particularly in the case of cable, its digital network and its IP‑based services into the residential market.
1listnum "WP List 3" \l 17225 So I think that what you are looking at here is a situation where the cable company dominates the video business, the telephone company dominates the voice dial tone telephone business, they roughly split the internet business and they are both sort of trying to develop a triple play bundle of voice, internet and video.
1listnum "WP List 3" \l 17226 And, viewed at in that context, I don't think I would agree with this notion that cable is smaller than telco, particularly since the market direction is focusing on bundles and they each have a countervailing dominance in one component and one different component of the bundle.
1listnum "WP List 3" \l 17227 MR. HOFLEY: Dr. Selwyn, so you are suggesting that Vidéotron, for example, is not lowering telephone rates in Canada? They are in the exact same circumstance you are talking about. You are suggesting they are not lowering rates in Canada?
1listnum "WP List 3" \l 17228 DR. SELWYN: I am not familiar specifically with what they are doing, whether they are offering standalone telephone service at a lower rate or whether it is part of a bundle or an adjunct to a video service.
1listnum "WP List 3" \l 17229 I can tell you that, you know, what we certainly have been seeing in the U.S. are lowering of rates on a promotional basis, usually lasting six months to a year and then going back up again.
1listnum "WP List 3" \l 17230 MR. HOFLEY: As an American and a Canadian, I am always interested in what is happening in the U.S., but we are talking about Canada. So I just gave you an example that undermines completely your statement. And do you know that Vidéotron is lowering rates in telephone in Canada?
1listnum "WP List 3" \l 17231 DR. SELWYN: I don't know that one way or the other.
1listnum "WP List 3" \l 17232 MR. HOFLEY: Maybe, Dr. Selwyn, we could foreclose this. So suffice it to say you disagree, although you haven't done the analysis, with Dr. Church. And I take it that if the cablecos said to you that they were going to compete vigorously in a market structure that had two principal players that wouldn't be of any consequence to your analysis. Is that a fair statement?
1listnum "WP List 3" \l 17233 DR. SELWYN: Well, what I heard yesterday was the CEO of one of the major cablecos in Canada saying that they didn't expect to be competing, expected the prices to be going up.
1listnum "WP List 3" \l 17234 MR. HOFLEY: Well, perhaps I could take you to tab F of that very same CEO ‑‑
1listnum "WP List 3" \l 17235 MR. RUBY: Mr. Chairman ‑‑ I am sorry, Mr. Hofley, it is Mr. Ruby back here. Mr. Hofley took the Commission and Dr. Selwyn to this extensive piece of evidence that is on a crucial issue ‑‑
1listnum "WP List 3" \l 17236 MR. HOFLEY: It is a transcript, Mr. Ruby, it is not an extensive piece of evidence.
1listnum "WP List 3" \l 17237 MR. RUBY: ‑‑ and asked Dr. Selwyn to comment and then cut him off. I think the Commission would benefit from hearing the full answer to what Dr. Selwyn has to say to Dr. Church's evidence.
1listnum "WP List 3" \l 17238 THE CHAIRPERSON: Mr. Ruby, it is Mr. Hofley's turn at cross‑examination. When he is finished I was going to ask Dr. Selwyn to do the very thing you are ‑‑ but I didn't want to interrupt his flow. So let him do his cross‑examination and we will get there.
1listnum "WP List 3" \l 17239 MR. RUBY: Thank you, Mr. Chairman.
1listnum "WP List 3" \l 17240 MR. HOFLEY: I am mindful of the time, Mr. Chairman. I think I have 15 minutes to make my deadline.
1listnum "WP List 3" \l 17241 If I could take you to tab F. This is a response from Shaw, the very same company you just referred to and was mentioned yesterday to Primus‑12‑April‑07‑02. And if I can take you down to the middle of the paragraph. Here, Mr. Shaw, through his company, says:
"Furthermore, there is absolutely no reason to presume that competition between two facilities‑based service providers will not be extremely vigorous. As Shaw has stated on numerous occasions, it has every incentive to ensure that usage of its network capacity is maximized through vigorous competition in the provision of retail services and in the provision of wholesale services to competing service providers. In the circumstances, residential customers can be expected to have access to a broad range of both facilities‑based and non‑facilities‑based choices." (As Read)
1listnum "WP List 3" \l 17242 So that is what Shaw said in response to an interrogatory.
1listnum "WP List 3" \l 17243 DR. SELWYN: I am sorry, are you representing that Mr. Shaw himself said this or that one of his ‑‑
1listnum "WP List 3" \l 17244 MR. HOFLEY: I am representing that his company said this.
1listnum "WP List 3" \l 17245 DR. SELWYN: Well, his company said it, and then he said something the other day that sounds like it is very different.
1listnum "WP List 3" \l 17246 MR. HOFLEY: I see.
1listnum "WP List 3" \l 17247 DR. SELWYN: And I assume that, organizationally, what he says goes.
‑‑‑ Laughter / Rires
1listnum "WP List 3" \l 17248 MR. HOFLEY: I assume, Dr. Selwyn, that this interrogatory speaks for the company and we also heard other testimony yesterday about how we have to be careful with statements to analysts, but we won't go into that.
1listnum "WP List 3" \l 17249 DR. SELWYN: Well, perhaps. But this speaks to whoever wrote it.
1listnum "WP List 3" \l 17250 MR. HOFLEY: I see.
1listnum "WP List 3" \l 17251 DR. SELWYN: And perhaps ‑‑
1listnum "WP List 3" \l 17252 MR. HOFLEY: So you don't believe it? Bottom line is you don't believe it?
1listnum "WP List 3" \l 17253 DR. SELWYN: Well, you know, I read it and I heard the testimony, the discussion yesterday regarding Mr. Shaw's statement the other day. His statement the other day is far more consistent with the experience that I am certainly familiar with. We have had experience in the wireless industry where we are dealing with a duopoly and, in the U.S., where that duopoly was broken by the introduction of three or four additional competitors. The price point for cellular, which had remained almost unchanged for a decade, suddenly dropped by a factor of 70 to 80 per cent as soon as three or four additional competitors had entered the market.
1listnum "WP List 3" \l 17254 I mean, you know, in this situation it is clearly in the interests of both firms in a duopoly, particularly where they have roughly equivalent market shares, and in the context of the bundles, as I have just explained they do, to operate in a way that is focusing on non‑price competition or the use of promotional pricing that reverts back to a higher price is what we are seeing in the U.S.
1listnum "WP List 3" \l 17255 I can't answer for you ‑‑ I don't know anything about Vidéotron. I know it is not as big as either Shaw or Rogers. I don't know what its condition is or where it serves. But I would be very surprised that, over time, once the bundled service packages are established and the market becomes established if there is any price competition in a duopoly condition of that sort.
1listnum "WP List 3" \l 17256 MR. HOFLEY: And that would be what you call coordinated conduct?
1listnum "WP List 3" \l 17257 DR. SELWYN: It doesn't have to be coordinated. You see, when you words ‑‑
1listnum "WP List 3" \l 17258 MR. HOFLEY: I have understood you to say ‑‑
1listnum "WP List 3" \l 17259 DR. SELWYN: ‑‑ like passive and coordinated and so on, if I am in the market and I have got one other competitor and I have a pretty solid belief that nobody else is going to be showing up ‑‑
1listnum "WP List 3" \l 17260 MR. HOFLEY: Nobody like wireless, for example?
1listnum "WP List 3" \l 17261 DR. SELWYN: Well, not yet. You know, I am going to certainly experiment with pricing and see what happens and I am not going to just suddenly start dropping my price dramatically to end upon a price war when, in fact, I have the opportunity to test the market and test my only rival's response to my pricing conduct. And I am certainly going to prefer to keep my price level high and find other ways to compete with my rival rather than end up in a price war and sacrifice profit.
1listnum "WP List 3" \l 17262 And if I can accomplish that, that is exactly what I am going to do. I don't have to coordinate, I don't have to engage in tacit illusion, none of that, I just simply have to go out there and test the water and see what happens.
1listnum "WP List 3" \l 17263 MR. HOFLEY: And that is in a world of excess capacity, rapid technological change, impending wireless and, in this world, business people are going to make those decisions in your suggestion, Dr. Selwyn?
1listnum "WP List 3" \l 17264 DR. SELWYN: Now, you use terms like impending. You know, I have got to tell you, I have been doing this for a long time and I have appeared at hearings of this type and in other jurisdictions for many years and I can't tell you how many times I have seen exhibits put in by incumbents showing advertising or websites or mailings from putative competitors.
1listnum "WP List 3" \l 17265 And this is going back not two years or five years or 10 years, even more than that. We keep hearing about competition. You know what, if wireless ever actually or some other technology ever shows up to a point where it seriously threatens that duopoly, then the duopolies will react. But they are not going to react now, why would they? Why would I give up profit on a come bet that someday down the road somebody else might show up?
1listnum "WP List 3" \l 17266 MR. HOFLEY: Well, it depends on what your view of down the road is of course, Dr. Selwyn. And we can debate whether or not wireless is here or there. But I guess you would agree with me that, for example, the prospect of two‑way cable telephony was something that was down the road and it has had a ‑‑ what was the word that we used yesterday ‑‑ a disruptive, that was the word, a disruptive effect?
1listnum "WP List 3" \l 17267 DR. SELWYN: That is a very good example. Two‑way cable telephony has been, you know, out there, people have been talking about cable telephony for many ‑‑
1listnum "WP List 3" \l 17268 UNIDENTIFIED SPEAKER: Since 1980.
1listnum "WP List 3" \l 17269 DR. SELWYN: Yes, well even longer than that. And ‑‑
1listnum "WP List 3" \l 17270 MR. HOFLEY: But it is here now, Dr. Selwyn.
1listnum "WP List 3" \l 17271 DR. SELWYN: Well, wait a minute, just wait a minute. So, for example, I know there was some discussion yesterday about Telewest. In about a dozen years or so I travelled to London on a trip with the New York State Cable Television Association and we went to visit two cable operators in the UK, one of which was Telewest that were attempting to enter the telephone business.
1listnum "WP List 3" \l 17272 And what I remember about TeleWest was that their business model for telephone entry basically involved the creation of both ‑‑ of a copper‑based wire line network that used a copper drop wire together with the coaxial cable for the video service into their customers.
1listnum "WP List 3" \l 17273 And they had this cable that they described as Siamese drop cable, and the reason they called it Siamese drop cable is because it basically consisted of two sheaths that were glued together, a coaxial sheath and a twisted‑pair copper and that was their play.
1listnum "WP List 3" \l 17274 And, in fact, cable telephony remained in that sort of hybrid model really not using cable technology at all, but simply using their distribution infrastructure to run a cooper over‑build for many, many years.
1listnum "WP List 3" \l 17275 In the 2003 FCC tri‑annual review decision that we had some discussion about yesterday, the FCC commented that cable telephone service had never made it, sort of peaked at about 3‑million in the U.S.
1listnum "WP List 3" \l 17276 Now, it is true that now cable found a technology that enables it to come into that market in the form of VoIP and it was sort of a happy coincidence of their interest in getting into the hi‑speed Internet business and developing a two‑way cable modem type service with an IP‑based two‑way channel which was originally put in place for Internet access, and that itself was an adjunct to a conversion from analog to digital video.
1listnum "WP List 3" \l 17277 So, you go ‑‑ first you take the core video business, convert it to digital, then you overlay the two‑way Internet service on that and now VoIP comes along and you can now offer dial tone.
1listnum "WP List 3" \l 17278 And, yeah, it finally happened and, so, now we actually have the potential for a mass market duopoly for the first time. But we didn't see the telephone companies, you know, sitting there shaking in their shoes because some day down the road cable might show up with telephone service.
1listnum "WP List 3" \l 17279 When cable showed up, then they'd be there reacting. And I don't even see that they are reacting, but they're certainly not going to react in advance. There's no reason to expect that ‑‑
1listnum "WP List 3" \l 17280 THE CHAIRPERSON: You made your point, Dr. Selwyn, we're under a time pressure.
1listnum "WP List 3" \l 17281 Your point is they won't react until the competition is there.
1listnum "WP List 3" \l 17282 DR. SELWYN: Right.
1listnum "WP List 3" \l 17283 THE CHAIRPERSON: Okay. Mr. Hofley.
1listnum "WP List 3" \l 17284 MR. HOFLEY: I'm sorry, give me 30 seconds here. I'm getting instructions in front of you.
‑‑‑ Pause
1listnum "WP List 3" \l 17285 MR. HOFLEY: Those are my questions, Mr. Chairman.
1listnum "WP List 3" \l 17286 THE CHAIRPERSON: Okay. Dr. Selwyn, very briefly let's go back to tab D of Mr. Hofley's binder.
1listnum "WP List 3" \l 17287 You were telling us why you disagree with Dr. ‑‑ who was this ‑‑ Church. You went through point 1. Just tell us very briefly, in the interest of time, why you disagree with point 2, 3 and 4.
1listnum "WP List 3" \l 17288 DR. SELWYN: Well, his point 2 is sort of what I said is why I disagree with point 1, and I think it undermines his point 1; that is, they're going to be both be providing broadband services, they are ‑‑ you know, as to the starting point for broadband services are roughly splitting the market today and, I mean, he says you're going to have intense competition.
1listnum "WP List 3" \l 17289 I'm not suggesting they're not going to compete. The question is: Will they compete on price and will the assurance that a third entrant is not going to arrive if collectively they charge a super competitive price enable them to find others way to compete? They might compete on speed, they might compete on, you know, other components of their service.
1listnum "WP List 3" \l 17290 But the notion that they would compete on price I don't see follows from this analysis.
1listnum "WP List 3" \l 17291 His third point he says:
"I think it's true that cable companies and ILECs have historically been rivals in the public policy arena. They are not natural allies." (As read)
1listnum "WP List 3" \l 17292 Well, that's sort of interesting because we're already beginning to see changes in that. For example, on the issue of net neutrality, which I know is a very hot issue in the U.S., I believe it's arisen here, we're finding that the cable companies and the ILECs are on exactly the same side on that issue, they want the ability to exercise control over the content that is delivered via their broadband services.
1listnum "WP List 3" \l 17293 So, you know, alliances change. That's hardly, you know, a basis to conclude that things won't happen going forward. And I'm reminded that Rogers and Bell even have a partnership with respect to Inukshuk. So we see, you know, affirmative evidence of that.
1listnum "WP List 3" \l 17294 The ability to coordinate depends on, is it truly a duopoly or are there other sources of competition. I've already discussed that.
1listnum "WP List 3" \l 17295 THE CHAIRPERSON: I think you said something, yes.
1listnum "WP List 3" \l 17296 DR. SELWYN: So, I don't need to do that again.
1listnum "WP List 3" \l 17297 THE CHAIRPERSON: Okay.
1listnum "WP List 3" \l 17298 DR. SELWYN: I think, you know, that's pretty much...
1listnum "WP List 3" \l 17299 THE CHAIRPERSON: Okay. That answers my question. Thanks very much.
1listnum "WP List 3" \l 17300 Commissioner Cram.
1listnum "WP List 3" \l 17301 COMMISSIONER CRAM: Thank you.
1listnum "WP List 3" \l 17302 It's Dr. Selwyn?
1listnum "WP List 3" \l 17303 DR. SELWYN: Yes.
1listnum "WP List 3" \l 17304 COMMISSIONER CRAM: Is it?
1listnum "WP List 3" \l 17305 DR. SELWYN: Yes.
1listnum "WP List 3" \l 17306 COMMISSIONER CRAM: Dr. Selwyn, in the blue duotang, if you could go to C, tab C, and this is local competition in the U.S. June 30, 2006. I don't know if there's any more ‑‑ and if you could go to the last page.
1listnum "WP List 3" \l 17307 DR. SELWYN: I'm sorry, in the...
1listnum "WP List 3" \l 17308 COMMISSIONER CRAM: B.
1listnum "WP List 3" \l 17309 DR. SELWYN: You mean the FCC...?
1listnum "WP List 3" \l 17310 COMMISSIONER CRAM: "B" as in Barb.
1listnum "WP List 3" \l 17311 DR. SELWYN: Yeah, I actually have the whole document, so let me get it.
1listnum "WP List 3" \l 17312 COMMISSIONER CRAM: Oh well, I can't tell you what page it is.
1listnum "WP List 3" \l 17313 DR. SELWYN: Oh, okay.
1listnum "WP List 3" \l 17314 COMMISSIONER CRAM: But he's got the whole document.
1listnum "WP List 3" \l 17315 DR. SELWYN: Well, I have this too. Let me start with this, but I might want to refer to something else that wasn't provided.
1listnum "WP List 3" \l 17316 But go ahead, I have it.
1listnum "WP List 3" \l 17317 COMMISSIONER CRAM: Now, I think I'm just becoming defensive in my old age, that's all.
1listnum "WP List 3" \l 17318 DR. SELWYN: I know, I know.
1listnum "WP List 3" \l 17319 COMMISSIONER CRAM: And what I'm looking at is that as of 2006 chart 3 says, end user lines, 35.9 per cent are owned by CLECs.
1listnum "WP List 3" \l 17320 DR. SELWYN: I think these are retail ‑‑
1listnum "WP List 3" \l 17321 COMMISSIONER CRAM: Are they only retail?
1listnum "WP List 3" \l 17322 DR. SELWYN: Oh, I'm on the wrong page. Okay, I'm sorry.
1listnum "WP List 3" \l 17323 That 35.9 per cent is the percentage of all CLEC lines that are owned by CLECs, it's not the percentage of the total market.
1listnum "WP List 3" \l 17324 COMMISSIONER CRAM: Okay. Percentage of lines.
1listnum "WP List 3" \l 17325 DR. SELWYN: It's percentage of ‑‑ in other words, if you go to the total CLEC lines which is in the column ‑‑ third column from the left, total end user lines, 29‑million, and then if you look at CLEC owned lines there's 10‑million and some change. That's the 35 per cent. So, it's a percentage of the total CLEC retail lines that CLECs own.
1listnum "WP List 3" \l 17326 COMMISSIONER CRAM: And it's CLECs self provisioning; right?
1listnum "WP List 3" \l 17327 DR. SELWYN: Yes.
1listnum "WP List 3" \l 17328 COMMISSIONER CRAM: Yes. Now, if I could get somebody to give you our monitoring report.
1listnum "WP List 3" \l 17329 DR. SELWYN: I actually have it.
1listnum "WP List 3" \l 17330 COMMISSIONER CRAM: You have it?
1listnum "WP List 3" \l 17331 DR. SELWYN: Yes.
1listnum "WP List 3" \l 17332 COMMISSIONER CRAM: At page 46.
1listnum "WP List 3" \l 17333 DR. SELWYN: Yes.
1listnum "WP List 3" \l 17334 COMMISSIONER CRAM: Would the chart I had just shown you be equivalent to a combination of the two charts together in figure 4.2.2?
1listnum "WP List 3" \l 17335 DR. SELWYN: In that figure 4.2.2 separates business and residential and the chart on ‑‑ the chart 3 in the FCC report seems to combine them.
1listnum "WP List 3" \l 17336 COMMISSIONER CRAM: Yes.
1listnum "WP List 3" \l 17337 DR. SELWYN: Yes, that would appear to be the case.
1listnum "WP List 3" \l 17338 COMMISSIONER CRAM: So, by my calculation we have 60.1 per cent self provisioning under our regime and the U.S. as, of I think it would have been ‑‑ our data is I think to December, 2006 and theirs is to two thousand and ‑‑
1listnum "WP List 3" \l 17339 DR. SELWYN: June of ‑‑
1listnum "WP List 3" \l 17340 COMMISSIONER CRAM: June.
1listnum "WP List 3" \l 17341 DR. SELWYN: Of 2006 I think.
1listnum "WP List 3" \l 17342 COMMISSIONER CRAM: 2006, they have 36 per cent. So, it looks like our regime has been fairly successful in encouraging self provisioning.
1listnum "WP List 3" \l 17343 DR. SELWYN: So, it would seem. I believe there was some discussion yesterday of the equivalent chart in the previous ‑‑ in the 2006 monitoring report which I think was around the same page.
1listnum "WP List 3" \l 17344 COMMISSIONER CRAM: It's figure 4.2.5 for the year before.
1listnum "WP List 3" \l 17345 DR. SELWYN: Right. So, to be fair what we should probably do is take the mid‑point of these two, December '05 ‑‑ the average of December, '05 to December, '06 if we want to compare it to the June of '06 number in the U.S.
1listnum "WP List 3" \l 17346 But, you know, other than that it would appear that, at least in the mass market the development of cable telephony as a percentage ‑‑ it's the residential side that seems to be pushing this figure up.
1listnum "WP List 3" \l 17347 COMMISSIONER CRAM: Yes.
1listnum "WP List 3" \l 17348 DR. SELWYN: And it seems to be there. What we probably also need to do is compare the overall CLEC shares which I think are a little less in Canada, but I may be wrong about that.
1listnum "WP List 3" \l 17349 COMMISSIONER CRAM: Ah, okay. So, the number of lines. Okay.
1listnum "WP List 3" \l 17350 Thank you very much.
1listnum "WP List 3" \l 17351 THE CHAIRPERSON: Okay. Thank you very much.
1listnum "WP List 3" \l 17352 MR. HOFLEY: Mr. Chair ‑‑
1listnum "WP List 3" \l 17353 THE CHAIRPERSON: Yes.
1listnum "WP List 3" \l 17354 MR. HOFLEY: ‑‑ perhaps the document Commissioner Cram referred to could be made an exhibit and I propose that it be made CRTC Exhibit 11.
1listnum "WP List 3" \l 17355 THE CHAIRPERSON: Okay.
EXHIBIT NO. CRTC‑11: Chart 3, FCC report re local competition in the U.S., June 30, 2006
1listnum "WP List 3" \l 17356 Madam Secretary, who is next?
1listnum "WP List 3" \l 17357 THE SECRETARY: The next panel to cross‑reference is the panel of TELUS Communications.
1listnum "WP List 3" \l 17358 THE CHAIRPERSON: Okay. Let's give you time to set yourself up.
1listnum "WP List 3" \l 17359 We will take a five‑minute break.
‑‑‑ Recessed at 1026 / Suspension à 1026
‑‑‑ Resumed at 1033 / Reprise à 1033
1listnum "WP List 3" \l 17360 THE CHAIRPERSON: Please proceed.
1listnum "WP List 3" \l 17361 MR. LOWE: Thank you, sir.
EXAMINATION / INTERROGATOIRE
1listnum "WP List 3" \l 17362 MR. LOWE: Good morning, panel.
1listnum "WP List 3" \l 17363 I'm just trying to understand the Primus and the MTS Allstream intervenors or parties share two common experts, is that right, Dr. Selwyn and Towerhouse Consulting?
1listnum "WP List 3" \l 17364 DR. SELWYN: I think Mr. Brisby appeared only for MTS, but perhaps counsel for MTS can clarify that.
1listnum "WP List 3" \l 17365 MR. LOWE: I'm just asking The Company what their understanding is. I'm just asking.
1listnum "WP List 3" \l 17366 MR. CHISLETT: No, we had no arrangement with Mr. Brisby.
1listnum "WP List 3" \l 17367 MR. LOWE: It's just Dr. Selwyn that you share?
1listnum "WP List 3" \l 17368 MR. CHISLETT: That's correct.
1listnum "WP List 3" \l 17369 MR. LOWE: Your proposal is somewhat similar to MTS Allstream's proposal.
1listnum "WP List 3" \l 17370 Is that a fair characterization?
‑‑‑ Pause
1listnum "WP List 3" \l 17371 MR. CHISLETT: Proposal for what?
1listnum "WP List 3" \l 17372 MR. LOWE: Your proposal for what the Commission should determine in this proceeding as far as essential facilities are concerned, what facilities should be unbundled?
1listnum "WP List 3" \l 17373 MR. CHISLETT: Our test for essential facilities?
1listnum "WP List 3" \l 17374 MR. LOWE: Yes, your test and what facilities should be unbundled on a mandated basis?
1listnum "WP List 3" \l 17375 MR. CHISLETT: They are similar, yes.
1listnum "WP List 3" \l 17376 MR. LOWE: Not identical, but similar.
1listnum "WP List 3" \l 17377 MR. CHISLETT: Yes.
1listnum "WP List 3" \l 17378 MR. LOWE: You heard the MTS Allstream proposal definition for "essential facilities" being characterized as broad.
1listnum "WP List 3" \l 17379 Do you recall that?
1listnum "WP List 3" \l 17380 MR. CHISLETT: No. But if you say it was, I will ‑‑
1listnum "WP List 3" \l 17381 MR. LOWE: I don't want to be ‑‑
1listnum "WP List 3" \l 17382 MR. CHISLETT: If you say it was characterized as that by someone, that's ‑‑
1listnum "WP List 3" \l 17383 MR. LOWE: I don't want to be called up for a retraction or anything like that.
1listnum "WP List 3" \l 17384 THE CHAIRPERSON: Why don't you ask them for their definition?
1listnum "WP List 3" \l 17385 MR. LOWE: All right.
1listnum "WP List 3" \l 17386 Well, what is your definition of an "essential facility"?
1listnum "WP List 3" \l 17387 MR. CHISLETT: Our definition is given in our evidence at paragraph 142.
1listnum "WP List 3" \l 17388 In our belief an essential facility is, first:
"It is an input important to a competitor or new entrant in order to compete effectively or efficiently in the provision of retail services;" (As read)
1listnum "WP List 3" \l 17389 And then:
"and the firm control on the input is assumed to possess the power to lessen or prevent competition in the downstream markets provided that the CRTC has not determined as a matter of fact that there is sufficient evidence and effective substitute for the input or that a competitive price is part of a sustainable vigorous wholesale market, i.e., a feasible alternative source of supply." (As read)
1listnum "WP List 3" \l 17390 MR. LOWE: Dr. Selwyn, do you think that definition is similar to the MTS Allstream definition?
1listnum "WP List 3" \l 17391 DR. SELWYN: I tried to compare the two. I think they are approximately the same. I certainly tended to interpret them as being essentially the same.
1listnum "WP List 3" \l 17392 MR. LOWE: Dr. Selwyn, you testified that you have appeared at a number of telecommunications hearings over the years?
1listnum "WP List 3" \l 17393 DR. SELWYN: Yes.
1listnum "WP List 3" \l 17394 MR. LOWE: Would it be the past 35 years?
1listnum "WP List 3" \l 17395 DR. SELWYN: Yes, probably.
1listnum "WP List 3" \l 17396 MR. LOWE: You have appeared in Canada in 1995 in the split rate base hearing?
1listnum "WP List 3" \l 17397 DR. SELWYN: I have ‑‑
‑‑‑ Pause
1listnum "WP List 3" \l 17398 DR. SELWYN: That would be ‑‑
1listnum "WP List 3" \l 17399 MR. LOWE: I'm just asking if you remember, Dr. Selwyn.
1listnum "WP List 3" \l 17400 DR. SELWYN: I don't remember the title and I'm just ‑‑ I appeared in the CRTC‑1990 4‑130 ‑‑ is that the case ‑‑ information highway.
1listnum "WP List 3" \l 17401 MR. LOWE: It was the allocation of economies of scope I think in the split rate base proceeding. But I don't want to dwell on it too much, I just thought you might remember.
1listnum "WP List 3" \l 17402 DR. SELWYN: Okay.
1listnum "WP List 3" \l 17403 MR. LOWE: Could you turn to ‑‑ and I hope you have it ‑‑ the binder of exhibits that we passed to you when you are on the MTS panel?
1listnum "WP List 3" \l 17404 DR. SELWYN: Yes, I have it.
1listnum "WP List 3" \l 17405 MR. LOWE: I would like to turn to Tab 1. I have passed this document out separately, but it is also in the binder. If you saved your binders, it's Tab 1 of the MTS.
1listnum "WP List 3" \l 17406 THE SECRETARY: The loose copy was given to everybody.
1listnum "WP List 3" \l 17407 MR. LOWE: Dr. Selwyn, this is evidence given by you in an Illinois proceeding?
1listnum "WP List 3" \l 17408 DR. SELWYN: Well, to be precise these were responses to interrogatories submitted to the Attorney General of the State of Illinois that I assisted in drafting responses to.
1listnum "WP List 3" \l 17409 MR. LOWE: So you were on for the people in that case?
1listnum "WP List 3" \l 17410 DR. SELWYN: Yes.
1listnum "WP List 3" \l 17411 MR. LOWE: In the first page of the document there are some blanket objections to each and every data request, they are over broad, vague and ambiguous, some other objections and then some responses are provided subject to those objections?
1listnum "WP List 3" \l 17412 DR. SELWYN: Yes. Again, these responses were prepared by counsel, not by me.
1listnum "WP List 3" \l 17413 MR. LOWE: All right.
1listnum "WP List 3" \l 17414 Then in response 1.01, which is on the second page, you were asked to provide:
"... a list of all state and federal regulatory proceedings in which you had sponsored testimony since January 1, 2000." (As read)
1listnum "WP List 3" \l 17415 The answer is:
"Subject to the objections above, and without waiving these objections, a DVD containing Dr. Selwyn's testimony is attached." (As read)
1listnum "WP List 3" \l 17416 So that would have been a list of your testimony from 2000 to 2006?
1listnum "WP List 3" \l 17417 Is that right?
1listnum "WP List 3" \l 17418 DR. SELWYN: It would have been ‑‑ I presume it would have been from January 1, 2000 through the date of the interrogatory and the date of the interrogatory would have been some time probably in the middle part of 2006.
1listnum "WP List 3" \l 17419 MR. LOWE: Fair enough.
1listnum "WP List 3" \l 17420 Then in the interrogatory 1.02, the third page of the package, it says:
"In any of these proceedings did Dr. Selwyn take the position that local exchange telecommunications services offered by an incumbent LEC were sufficiently competitive such that reduced regulatory oversight or deregulation was appropriate?" (As read)
1listnum "WP List 3" \l 17421 response is:
"Subject to the rest objections above, and without waiving those objections, to the best of Dr. Selwyn's recollection, no." (As read)
1listnum "WP List 3" \l 17422 Was that your response ‑‑
1listnum "WP List 3" \l 17423 DR. SELWYN: Yes.
1listnum "WP List 3" \l 17424 MR. LOWE: ‑‑ or was that the Attorney General's response?
1listnum "WP List 3" \l 17425 DR. SELWYN: That's my response.
1listnum "WP List 3" \l 17426 MR. LOWE: Thank you.
1listnum "WP List 3" \l 17427 Then in 1.03, the next page, a similar question referring to 2000 to 2006 testimony:
"Did Dr. Selwyn take the position that local toll telecommunications services offered by an incumbent LEC were sufficiently competitive such that reduced regulatory oversight or deregulation was appropriate?" (As read)
1listnum "WP List 3" \l 17428 Again you said no.
1listnum "WP List 3" \l 17429 DR. SELWYN: Yes. When I read this the other day I was trying to recall that question at the time and actually I don't recall it. So I'm not suggesting I didn't give that answer, but ‑‑
1listnum "WP List 3" \l 17430 MR. LOWE: So you are saying now, to the best of your recollection you don't recall whether you ‑‑
1listnum "WP List 3" \l 17431 DR. SELWYN: I don't recall the discussion of that interrog, but I'm sure I did see it.
1listnum "WP List 3" \l 17432 I want to make sure, just for purposes of clarification here, the reference to "local toll" has a very specific meeting and just to be sure that it's clear what we are talking about.
1listnum "WP List 3" \l 17433 In the context of the United States, local toll refers generally to intralata toll, that is the toll services that were reserved for the Bell operating companies at the time that the Bell system was broken up in 1984.
1listnum "WP List 3" \l 17434 So in that context my response is correct and I still believe it.
1listnum "WP List 3" \l 17435 MR. LOWE: All right.
1listnum "WP List 3" \l 17436 Turning to the last sheet, 1.05, you were asked:
"In any of these proceedings 2000 to 2006 which involved requests by incumbent LECs to modify the terms of an alternative plan of regulation to eliminate or reduce any required rate reductions, permit rate increases or otherwise obtain greater pricing flexibility did Dr. Selwyn support any part of incumbent LEC proposals?" (As read)
1listnum "WP List 3" \l 17437 Again you say:
"Subject to the objections above, and without waiving those objections, to the best of Dr. Selwyn's recollection, no." (As read)
1listnum "WP List 3" \l 17438 Do you recall that?
1listnum "WP List 3" \l 17439 DR. SELWYN: That was my response, but on reflection I do recall authoring some comments that were submitted to the FCC that I assisted in drafting by a group of clients known as the Ad Hoc Telecommunications Users Committee which consists of about 20 large national corporate telecom users who had actually proposed to the FCC an alternate plan that provided for a combination of downward pricing flexibility coupled with a no earnings cap or, in the alternative, a rate‑of‑return type of ‑‑ if I recall correctly, a rate‑of‑return type regime. So there were variations.
1listnum "WP List 3" \l 17440 I think the answer to that is probably a little ‑‑ I have certainly supported price‑cap type regime's and other alternative regulation regimes where I disagreed with the parameters of the plan that were being proposed by the incumbent, but I have absolutely supported alternative forms of regulation. So I would say that response was probably less than accurate.
1listnum "WP List 3" \l 17441 MR. LOWE: All right.
1listnum "WP List 3" \l 17442 DR. SELWYN: In fact, I think my testimony before this Commission in the price cap regime also was focusing more on the ‑‑ if I recall correctly, on the parameters of the plan rather than simply opposing it. But of course that was before 2000 so that may ‑‑ it's possible ‑‑
1listnum "WP List 3" \l 17443 MR. LOWE: Was that before 2000?
1listnum "WP List 3" \l 17444 You are talking about when you acted for the 20 large industrial users?
1listnum "WP List 3" \l 17445 DR. SELWYN: No, I'm talking ‑‑
1listnum "WP List 3" \l 17446 MR. LOWE: Or are you talking about price caps?
1listnum "WP List 3" \l 17447 DR. SELWYN: No, that was after.
1listnum "WP List 3" \l 17448 But my testimony here ‑‑ it is also possible that the testimony that I'm referring to now with respect to price, to alternate regulation regimes, much of that would have been before 2000, but it's quite possible there was some after 2000.
1listnum "WP List 3" \l 17449 MR. LOWE: But the general thrust of your response here is all of these proceedings from 2000 to 2006 you haven't been supportive of greater pricing flexibility on the part of incumbent LECs?
1listnum "WP List 3" \l 17450 You say, well maybe ‑‑
1listnum "WP List 3" \l 17451 DR. SELWYN: I have supported downward pricing flexibility in that sense.
1listnum "WP List 3" \l 17452 MR. LOWE: Reducing prices?
1listnum "WP List 3" \l 17453 DR. SELWYN: Well, reducing prices, which might have been greater than what then resist existed, but lesser than what the incumbent was requesting.
1listnum "WP List 3" \l 17454 MR. LOWE: All right.
1listnum "WP List 3" \l 17455 Would you say philosophically when we look over the course of your testimony in your career have you encouraged more regulation then at least the incumbent LEC would have requested?
1listnum "WP List 3" \l 17456 DR. SELWYN: In response strictly to the way you framed that question, yes, I have encouraged more regulation than the incumbent had requested. That is in no sense to suggest that I have always simply taken the position that regulation is the only solution.
1listnum "WP List 3" \l 17457 I have long argued and testified that competition is always preferable to regulation, but sometimes regulation is necessary in order to ensure that competition happens, and that competition should be encouraged where competition can succeed, such as at the retail level. If it requires regulation at the wholesale level to achieve that outcome, then that regulation should be pursued.
1listnum "WP List 3" \l 17458 MR. LOWE: So, then, philosophically you would say that regulation should be used to encourage competition, when you believe that competition is possible.
1listnum "WP List 3" \l 17459 DR. SELWYN: The objective should be a competitive outcome. The objective should be efficient competition. If, in order to achieve that objective, regulation at a certain level is required, then such regulation is appropriate and should be adopted.
1listnum "WP List 3" \l 17460 MR. LOWE: And you are still reluctant to allow greater pricing flexibility, even when you sit for an ILEC, as you did with MTS yesterday?
1listnum "WP List 3" \l 17461 DR. SELWYN: That's correct.
1listnum "WP List 3" \l 17462 If we had effective regulation at the wholesale level, and could be reasonably assured that we would have entry and a sufficient level of competition at the retail level that would permit retail pricing flexibility, then I would support that.
1listnum "WP List 3" \l 17463 MR. LOWE: Otherwise, keep on regulating.
1listnum "WP List 3" \l 17464 DR. SELWYN: Regulate at the wholesale level, where facilities cannot be efficiently reproduced or duplicated or obtained from other sources in order to be able to deregulate at the retail level.
1listnum "WP List 3" \l 17465 MR. LOWE: Thank you, sir.
1listnum "WP List 3" \l 17466 Turning to the opening statement of the company ‑‑ and this is more for the company witnesses, I believe ‑‑ your last bullet reads:
"Primus and Globility request that the Commission mandate the wholesale services described in their evidence so that the benefits of system‑wide competition can continue to be provided to Canadians." (As read)
1listnum "WP List 3" \l 17467 Do you see that?
1listnum "WP List 3" \l 17468 MR. CHISLETT: Yes.
1listnum "WP List 3" \l 17469 MR. LOWE: When do Primus and Globility recommend that this proposal should be implemented by the Commission?
1listnum "WP List 3" \l 17470 I am assuming that a decision of the Commission is going to come out. What is your recommendation if the Commission adopts your proposal?
1listnum "WP List 3" \l 17471 When would your proposal be implemented in its totality?
1listnum "WP List 3" \l 17472 The first quarter of `08 or the second quarter?
1listnum "WP List 3" \l 17473 MR. CHISLETT: When the Commission makes the decision. I think the expectation is that it will be sometime in the first or second quarter of next year.
1listnum "WP List 3" \l 17474 MR. LOWE: So your proposal just comes into effect at that time.
1listnum "WP List 3" \l 17475 There is no phase‑in of your proposal or adjustment period?
1listnum "WP List 3" \l 17476 MR. CHISLETT: As the Commission sees fit. These are our recommendations to the Commission and ‑‑
1listnum "WP List 3" \l 17477 MR. LOWE: But you could live with your proposal being implemented right away, and you would say that would be reasonable.
1listnum "WP List 3" \l 17478 MR. CHISLETT: Largely, I think, our proposal is along the lines of the status quo, and I don't see challenges continuing with the status quo as being a difficulty for a period of time.
1listnum "WP List 3" \l 17479 MR. LOWE: It's not entirely in line with the status quo, is it?
1listnum "WP List 3" \l 17480 MR. CHISLETT: I am sure there are changes. I am not sure what your concern is, but I am sure there are certainly changes to it.
1listnum "WP List 3" \l 17481 MR. LOWE: So you would say, whatever changes there are relative to the status quo, it's de minimis and people should just live with it.
1listnum "WP List 3" \l 17482 MR. CHISLETT: No, I can't, off the top of my head, identify ‑‑
1listnum "WP List 3" \l 17483 What we are saying, largely, is that the basket of services which the Commission considers essential and are mandatory today ‑‑ largely, those should continue. There are a number of them which we think could probably be deregulated, certainly, looking at the Commission's list and filling out the forms.
1listnum "WP List 3" \l 17484 We think there is an importance to determine what the appropriate test should be for an essential facility going forward, and we think it is important that the Commission not try and make a bet as to what may come as far as new technologies.
1listnum "WP List 3" \l 17485 We have been talking about telephone and cable coming in for 20 years. We think it's important that they look to see what evidence there is of a vigorous competitive marketplace and make the decision based on that.
1listnum "WP List 3" \l 17486 MR. LOWE: When I talked to the witness for Yak, Stewart Thompson, who was formerly with MTS Allstream, he suggested that there might be some emergency Part VIIs that would arise toward the end of a transition period.
1listnum "WP List 3" \l 17487 Have you given any thought to that probability or possibility?
1listnum "WP List 3" \l 17488 MR. CHISLETT: I guess it's possible. I haven't given any thought to it.
1listnum "WP List 3" \l 17489 From our perspective, looking at our test, if there is a vigorous competitive supply out there for wholesale services, then we support the fact that the mandatory requirement for that should be removed.
1listnum "WP List 3" \l 17490 And we think there should be a phase‑out for that.
1listnum "WP List 3" \l 17491 MR. LOWE: There was also some discussion about whether the transition period should reflect normal business horizons of four to five years.
1listnum "WP List 3" \l 17492 In other words, when a company invests in a business, they look out four or five years into the future, and that, I gather, was presented as a reasonable expectation of one of the inputs for a transition period.
1listnum "WP List 3" \l 17493 Is that anything that you have thought about?
1listnum "WP List 3" \l 17494 MR. CHISLETT: Yes. I think you have to look at what the different reasons, potentially, may be for a transition period. Based on our test for an essential facility ‑‑ when there is evidence of a competing marketplace in the wholesale marketplace, and then to deregulate, I think that's one thing. If somebody comes up with a different definition of what an essential facility would be, we may have some different concerns.
1listnum "WP List 3" \l 17495 Certainly, we have invested significantly in infrastructure under the current regime. Certainly, with the co‑location regime, when the sunset clause was removed in co‑locations, it seemed to us that that was something that was reasonable to invest in.
1listnum "WP List 3" \l 17496 And certainly we would be concerned if a different definition for essential facility than what we were proposing was put in place. We would be, certainly, suggesting that a longer transition period should be encouraged to permit us to get a return on the investment we have made.
1listnum "WP List 3" \l 17497 DR. SELWYN: I should comment on this.
1listnum "WP List 3" \l 17498 I don't agree that, in the context of actual infrastructure construction, five years is the planning horizon, because I think that the planning horizon may well be longer than that in terms of recovery of investment.
1listnum "WP List 3" \l 17499 But let's even accept that as a given for the purpose of discussion. Supposing that the recovery is five years and that we adopt what I think was referred to yesterday as the hard stop approach to transition ‑‑ shut all remnants of wholesale regulation down at the end of that five‑year period. That might be helpful for investments that are being made today, literally, this minute. But investments are, otherwise, things that occur on a continuing basis and, as you get closer and closer to that hard stop, with the risks of non‑recovery, in the event that the hypothesized arrival of robust competition in services that would be required to complement owned facilities doesn't show up, then it becomes more and more difficult for an entrant to justify such investment.
1listnum "WP List 3" \l 17500 In my view, any discussion of a hard stop would probably have the effect of putting a hard stop to most CLEC investment, because it would become very, very difficult at that point ‑‑ the risks associated with the uncertainty of the competitive market conditions of regulation in the future would begin to overwhelm the investment analysis.
1listnum "WP List 3" \l 17501 So even if we adopt a five‑year view, that doesn't help us going forward.
1listnum "WP List 3" \l 17502 MR. LOWE: Mr. Chislett, I think the sunset was extended for an indefinite period of time, wasn't it?
1listnum "WP List 3" \l 17503 MR. CHISLETT: That's correct.
1listnum "WP List 3" \l 17504 MR. LOWE: So you would have thought that the indefinite sunset could be changed in the future?
1listnum "WP List 3" \l 17505 Or did you think it was kind of a "for live" proposition?
1listnum "WP List 3" \l 17506 MR. CHISLETT: Certainly, when it was changed from a five‑year term to removing the sunset, it sounded like it was a reasonable expectation that it would be a long‑term policy going forward, in comparison to the five years beforehand.
1listnum "WP List 3" \l 17507 MR. LOWE: Thank you, gentlemen.
1listnum "WP List 3" \l 17508 Thank you, Mr. Chairman.
1listnum "WP List 3" \l 17509 THE CHAIRPERSON: Thank you, Mr. Lowe.
1listnum "WP List 3" \l 17510 Dr. Selwyn, did I hear you suggesting that after a five‑year transition there shouldn't be a hard stop, just now, in answer to Mr. Lowe?
1listnum "WP List 3" \l 17511 DR. SELWYN: That would be my view, yes, Mr. Chairman.
1listnum "WP List 3" \l 17512 THE CHAIRPERSON: Rather than a hard stop, what would you suggest?
1listnum "WP List 3" \l 17513 DR. SELWYN: I think, first of all, that the notion of simply using time ‑‑ elapsed time ‑‑ as somehow driving policy would be an error, because there is no assurance that whatever it is that is being expected to occur over that transition will actually take place.
1listnum "WP List 3" \l 17514 If, in order to justify construction ‑‑
1listnum "WP List 3" \l 17515 Go back to the example that we were talking about earlier today. I think it was at paragraph 19 where I described a CLEC that has a customer who needs 20 locations served, but he only can serve 4.
1listnum "WP List 3" \l 17516 If a CLEC is constructing facilities on the premise that it can continue to acquire wholesale facilities where it does not own its own, if that is the business model that is adopted, which is, in fact, consistent with the business model contemplated in the definition of a facilities‑based carrier by the Order‑in‑Council, then it has to count on the continued availability of those wholesale services.
1listnum "WP List 3" \l 17517 If it cannot count on that, then that will undermine its ability to invest in what otherwise might be an economically sound investment in facilities.
1listnum "WP List 3" \l 17518 So the hard stop, in my view, actually has precisely the opposite effect that its proponents would seem to suggest. Rather than encourage investment, I think it would largely shut down a lot of investment.
1listnum "WP List 3" \l 17519 THE CHAIRPERSON: Okay, but that doesn't answer my question. I said: What, in lieu of a hard stop, would you suggest?
1listnum "WP List 3" \l 17520 Assume, for argument's sake, that the Commission adopts the recommendation of TELUS and that there will be a phase‑out of up to five years. TELUS said five years, with a hard stop, and, if necessary, if there was anything that drastically didn't develop as you expected, you could have an emergency hearing and have some minimal regulation in the area of the problem.
1listnum "WP List 3" \l 17521 That is grossly simplifying what they said, but that is essentially the thrust of it.
1listnum "WP List 3" \l 17522 You disagree with that?
1listnum "WP List 3" \l 17523 DR. SELWYN: I strongly disagree with that, because over that five‑year period a lot of CLECs could have gone out of business as a result of the uncertainty and the risks associated with the hard stop.
1listnum "WP List 3" \l 17524 Re‑regulation at that point, even if it could be done instantly, at the very end of the fifth year, would be too little too late.
1listnum "WP List 3" \l 17525 If the competitors have already fallen off the cliff, then you are not going to be able to retrieve them by simply introducing regulation.
1listnum "WP List 3" \l 17526 What I think you need to do is look for the kind of evidence that the proponents of the hard stop, I suppose, would suggest you look for at the time you consider whether or not the transition has been effective; that is, look for evidence of actual price competition.
1listnum "WP List 3" \l 17527 When we see prices for wholesale facilities being set at huge multiples of economic cost, that is a prime indication that competition is not disciplining the incumbent's pricing.
1listnum "WP List 3" \l 17528 When we begin to see the incumbents respond not just in isolated situations, but across the board, to react to the development of competition, then we can have more confidence in a competitive wholesale market.
1listnum "WP List 3" \l 17529 But there is no evidence of a competitive wholesale market along the lines that I am describing. To me, the only thing that really matters ‑‑ all of the websites and advertisements and so on about what Ottawa Hydro is doing or what other MEUs are doing, or whatever, doesn't matter if they are not providing price discipline, and there is no evidence that I have seen introduced in this proceeding that suggests that the putative competition is disciplining prices.
1listnum "WP List 3" \l 17530 In fact, the evidence is actually suggesting just the opposite, as we saw yesterday in the discussion with Dr. Crandall on the relationship between wireless prices and wireline prices. There is no evidence of price discipline.
1listnum "WP List 3" \l 17531 That is what is relevant, not anything else.
1listnum "WP List 3" \l 17532 THE CHAIRPERSON: Okay. You are not going to answer my question, I guess.
1listnum "WP List 3" \l 17533 DR. SELWYN: I am trying ‑‑
1listnum "WP List 3" \l 17534 THE CHAIRPERSON: I am asking you the question, and you keep on telling me about conditions.
1listnum "WP List 3" \l 17535 I said: What, in lieu of a hard stop ‑‑
1listnum "WP List 3" \l 17536 It is a precise question. Could I have an answer?
1listnum "WP List 3" \l 17537 DR. SELWYN: And my answer is: Establish a set of monitoring procedures whereby you look at the pricing in the market and you see if the pricing is reflecting the development of competition.
1listnum "WP List 3" \l 17538 If it is, then you can begin to think about the deregulation of wholesale services.
1listnum "WP List 3" \l 17539 I am not suggesting that this be linked to any time or that it be linked to any head count. It has to be linked to pricing discipline.
1listnum "WP List 3" \l 17540 MR. CHISLETT: Let me try ‑‑ and I won't talk about the TELUS test because I think it is entirely unworkable. Let me talk about our test and how I see it working, and I will try to give you some examples that way.
1listnum "WP List 3" \l 17541 One of the key things for us is for you not to ‑‑ we don't think it's your job to try to make bets as to what is going to happen in the future. I think one of the TELUS witnesses yesterday said that we have done a poor job of trying to project technology and what is going to happen with technology.
1listnum "WP List 3" \l 17542 Our belief is that you have to look at what is there and look for evidence of being an effective substitute and vigorous competition in the wholesale market.
1listnum "WP List 3" \l 17543 Then one could say: Okay, we can deregulate and look at a transition period.
1listnum "WP List 3" \l 17544 I want to give you some examples of how I see something like that might work.
1listnum "WP List 3" \l 17545 We talked a lot about CDN and CDNA services and things like that. There is a CDN service which is a transport service, which is really used to interconnect to the telco points of presence. Today, because of the primary use rule, basically, competitors can't effectively offer a substitute for the CDN transport service.
1listnum "WP List 3" \l 17546 If that rule were to be removed, I think it would be quite likely that in a number of exchanges, over the next few years, you would see evidence, by looking at your monitoring report ‑‑ you may need to add a few points, but I think you will see evidence that there is a competitive supply that develops.
1listnum "WP List 3" \l 17547 When that competitive supply gets to ‑‑ I don't know, maybe it's 70 percent of the central offices in an exchange that are interconnected and you have seen that competition there is sustainable, then I think it's fair to say, "Okay, we can look at deregulating," and put a transition period on it for someone to construct the remaining 30 percent of the central offices in the exchange.
1listnum "WP List 3" \l 17548 From our perspective, it is key, first, to see that there is evidence of a vigorous, sustainable, competitive supply, and then look and see: Okay, now that we have that, what sort of time period is required for that to be developed for the rest of the area.
1listnum "WP List 3" \l 17549 DR. SELWYN: Let me come at this slightly differently, and maybe get to the point you were asking me about, and I apologize for not getting there sooner.
1listnum "WP List 3" \l 17550 If prices for wholesale services are broadly set correctly at forward‑looking incremental costs, or on the basis of incremental costs, with a reasonable markup, then, in effect, what you have accomplished is a self‑correcting regulatory system without requiring that detailed judgments be made on a service‑by‑service basis.
1listnum "WP List 3" \l 17551 If competition develops ‑‑ if efficient competition develops that challenges the ILEC's own cost structure, then the ILEC will respond by developing similar efficiencies and reducing its own costs and prices.
1listnum "WP List 3" \l 17552 On the other hand, if competitors are unable to achieve the ILEC's efficiencies because they can't achieve the scale and scope of the ILEC's operation, then wholesale services continue to be available on an economic basis. You don't need to decide when to shut down wholesale regulation if wholesale services are priced at a competitive level.
1listnum "WP List 3" \l 17553 In many respects that was the notion of the TELRIC pricing that was contemplated in the 1996 Telecom Act, which was contemplated by the FCC in its various orders, and was reinforced by the Supreme Court in the Verizon case that we were discussing yesterday, because defining wholesale services broadly, making them available at economic prices, creates a self‑adjusting regulatory mechanism.
1listnum "WP List 3" \l 17554 THE CHAIRPERSON: I have one other question. You were here yesterday when I had an exchange with Dr. Weisman and Dr. Crandall and I was trying to get my head around how we go about this, because we are starting with the assumption that we are going to have a mixed system, not entrant and facilities, but partially facilities‑owned or facilities on a leased basis.
1listnum "WP List 3" \l 17555 What would we use as a yardstick to look at any specific market, et cetera?
1listnum "WP List 3" \l 17556 The answer I got was basically ‑‑ and they didn't use these words, but this is how I interpret it. This is all based on an ex ante approach. You really should do an ex post approach. Set a period, see what happens, and then, if the developments do not take place as expected, and as economic theory tells us they will take place, you can step in before the end of that period.
1listnum "WP List 3" \l 17557 I found that a bit of an unsatisfactory answer, also, based on a certain element of risk that we don't know whether we are willing to accept or not.
1listnum "WP List 3" \l 17558 As an expert in this area, having testified many times, what would have been your answer to the question that I put to Dr. Weisman and Dr. Crandall?
1listnum "WP List 3" \l 17559 DR. SELWYN: I think there is an extremely high risk in an ex post approach, because the notion of ex post regulation implies that the threat of reaction by the regulator is sufficient to constrain the dominant firm, the incumbent firm, to conduct itself in a manner that does not diminish competition in downstream markets.
1listnum "WP List 3" \l 17560 Without that threat, and acting in its own economic self‑interest, the incumbent will seek to do just that.
1listnum "WP List 3" \l 17561 Experience with ex post regulation, anti‑trust enforcement, and things of that sort, has demonstrated time and time again that the threat and the penalties are just not sufficient to achieve the outcome in the approach they are recommending.
1listnum "WP List 3" \l 17562 By the time you engage in ex post regulation, the competitors could have all gone out of business, and reversal of that is not something that could then be achieved through ex post regulation.
1listnum "WP List 3" \l 17563 THE CHAIRPERSON: But Dr. Weisman's principal point was that you are guaranteed to make a type 1 error if you use an ex post approach and you might have it in a type 2 error, you might not. Therefore, from a societal interest, not company, you will foster innovation, investment, et cetera, by going this route.
1listnum "WP List 3" \l 17564 I gather you don't accept this.
1listnum "WP List 3" \l 17565 MR. SELWYN: I think the risks of a type 1 error, quite frankly, are quite minimal; and the risks of a type 2 error are extreme. And I certainly wouldn't suggest that they balance each other out.
1listnum "WP List 3" \l 17566 The risks to innovation, for example, of discouraging competition arise not just in the downstream retail telecom market, but they arise in any other segment that itself relies on telecom services.
1listnum "WP List 3" \l 17567 The Internet is the greatest example of this. The innovation that was created in the Internet resulted from the availability of very low cost, highly competitive interexchange services that had developed in the U.S. in particular and worldwide, beginning in the late 1980s and the 1990s, that at least in the U.S. was stimulated by the break‑up of the Bell system.
1listnum "WP List 3" \l 17568 Re‑monopolization or the prospect of re‑monopolization can chill innovation. And contrary to what we heard yesterday, the reality is that most economists I think would agree that monopolies themselves do not tend to innovate. You need competition to spur firms to innovate.
1listnum "WP List 3" \l 17569 The risk of getting it wrong and discouraging entry I think is far greater than the risk of encouraging what I believe that the ILEC's experts have described as inefficient entry due to prices that are too low. But if the price is set correctly to reflect forward looking economic cost, then the price is not too low and there is a minimal risk of this type 2 error.
1listnum "WP List 3" \l 17570 But the risk of discouraging competition is far, far greater.
1listnum "WP List 3" \l 17571 THE CHAIRPERSON: Thank you very much.
1listnum "WP List 3" \l 17572 Commissioner Cram, do you have a question?
1listnum "WP List 3" \l 17573 COMMISSIONER CRAM: Dr. Selwyn, you said the hard stop is bad. What if we said there would be a review in five years?
1listnum "WP List 3" \l 17574 Would that be an equal disincentive to CLECs?
1listnum "WP List 3" \l 17575 MR. SELWYN: Far be it from me to say that you shouldn't relook at things from time to time. In that context, reviews are useful.
1listnum "WP List 3" \l 17576 But at the same time, the greatest threat to competitive investment is regulatory uncertainty. This is what we saw happening in the U.S. where the protracted litigation that was initiated by the incumbents from around 2000 onward created such immense disruptions in the business models that had been adopted as a result of the Telecom Act that numerous companies found themselves unable to remain in business.
1listnum "WP List 3" \l 17577 That, to me, is a very significant risk.
1listnum "WP List 3" \l 17578 I think that you need to establish policies reflective of the OIC definition of a model in which the facilities‑based carrier is encouraged to build facilities when they are efficient and is enabled to use leased facilities at efficient prices on an ongoing basis, provide the certainty that that model will not be modified because some arbitrary trigger is achieved at some point in the future. And then you will see investment.
1listnum "WP List 3" \l 17579 If you create an environment where entrants have to not only bet on technology and their ability to innovate and develop a business model but also have to consider the prospect of significant changes in the rules of the game, that is going to discourage investment.
1listnum "WP List 3" \l 17580 MR. CHISLETT: Let me just clarify that, from our perspective, the access market, particularly the residential access market, whether there is a hard stop or not hard stop, doesn't make any difference. It's just economically infeasible and impractical for someone to duplicate that.
1listnum "WP List 3" \l 17581 I think it's important to review on an occasional basis to see if maybe Wi‑Max does provide a solution and there is other competition there. I think by looking at your Telecom Monitoring Reports you will be able to see that. I think that is important to do that.
1listnum "WP List 3" \l 17582 But I want to make it very clear that for access, there is just no way.
1listnum "WP List 3" \l 17583 COMMISSIONER CRAM: I had one question about that, and that was on your Appendix A, under the transition if the wholesale regime changed.
1listnum "WP List 3" \l 17584 It's exactly what you were saying, Mr. Chislett, that if there is a transition process to make access not essential, it looks like you would be out of the market immediately.
1listnum "WP List 3" \l 17585 MR. CHISLETT: Right. We do not see there is any ‑‑ absolutely. There is no alternative.
1listnum "WP List 3" \l 17586 COMMISSIONER CRAM: What if over five years the prices were raised to Phase 2 plus 20 and then Phase 2 plus 25 per cent?
1listnum "WP List 3" \l 17587 MR. CHISLETT: Any increase of pricing beyond cost plus X per cent in my opinion will purely just be a transfer of wealth from competitors to the incumbents and restrict our ability to invest in facilities and innovate and grow the way we wanted it.
1listnum "WP List 3" \l 17588 COMMISSIONER CRAM: Thank you.
1listnum "WP List 3" \l 17589 THE CHAIRPERSON: Thank you, Madam Secretary; thank you, Mr. Schmidt.
1listnum "WP List 3" \l 17590 THE SECRETARY: Thank you very much.
1listnum "WP List 3" \l 17591 THE CHAIRPERSON: And thank you, panel. I think we are finished with you.
1listnum "WP List 3" \l 17592 We will take a five‑minute break while you set up the next panel.
1listnum "WP List 3" \l 17593 THE SECRETARY: Thank you.
1listnum "WP List 3" \l 17594 I am calling now Cybersurf, please, and Bell, The Companies.
‑‑‑ Upon recessing at 1120 / Suspension à 1120
‑‑‑ Upon resuming at 1125 / Reprise à 1125
1listnum "WP List 3" \l 17595 THE CHAIRMAN: Okay, Madam Secretary, who is next?
1listnum "WP List 3" \l 17596 THE SECRETARY: Please be seated.
1listnum "WP List 3" \l 17597 Mr. Tacit, please present your witness.
1listnum "WP List 3" \l 17598 MR. TACIT: Thank you, Madam Secretary.
1listnum "WP List 3" \l 17599 Mr. Chair, Cybersurf's witness is Mr. Marcel Mercia, Chief Operations Officer of the company.
1listnum "WP List 3" \l 17600 Madam Secretary, may I ask you to have him affirmed.
1listnum "WP List 3" \l 17601 THE SECRETARY: Just one moment, please.
1listnum "WP List 3" \l 17602 THE CHAIRPERSON: I just realized we are missing a Commissioner; I'm sorry.
1listnum "WP List 3" \l 17603 I don't know what happened. It is Commissioner Cram. We will wait for her.
1listnum "WP List 3" \l 17604 MR. TACIT: It's always good to have a dress rehearsal.
‑‑‑ Pause
1listnum "WP List 3" \l 17605 THE CHAIRPERSON: She is here. You can proceed.
1listnum "WP List 3" \l 17606 MR. TACIT: So, we will start that again.
1listnum "WP List 3" \l 17607 Mr. Chair, Cybersurf's witness in this proceeding is Mr. Marcel Mercia, Chief Operations Officer of the company.
1listnum "WP List 3" \l 17608 Madam Secretary, may I ask that he be affirmed?
1listnum "WP List 3" \l 17609 THE SECRETARY: Certainly.
AFFIRMED: MARCEL MERCIA
1listnum "WP List 3" \l 17610 MR. TACIT: Thank you, Madam Secretary.
EXAMINATION / INTERROGATOIRE
1listnum "WP List 3" \l 17611 MR. TACIT: Mr. Mercia, were the evidence, supplementary evidence and two rounds of interrogatory responses filed on behalf of Cybersurf in this proceeding prepared under your direction?
1listnum "WP List 3" \l 17612 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17613 MR. TACIT: Do any of those materials contain any errors or require any updates?
1listnum "WP List 3" \l 17614 MR. MERCIA: To the best of my knowledge all the materials are up‑to‑date and correct, except for Bureau‑1, which was filed by Cybersurf in April and, since then, we have expanded our network for local phone service and for access‑dependant DSL VoIP product.
1listnum "WP List 3" \l 17615 MR. TACIT: Mr. Mercia, are your qualifications as stated in the CV filed with the Commission on October 4 of this year in this proceeding?
1listnum "WP List 3" \l 17616 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17617 MR. TACIT: Mr. Chairman, the witness is now available for cross‑examination.
1listnum "WP List 3" \l 17618 THE CHAIRPERSON: Thank you.
1listnum "WP List 3" \l 17619 Mr. Daniels, I gather you are first?
1listnum "WP List 3" \l 17620 MR. DANIELS: I am, Mr. Chairman. But, Mr. Chairman, while I have the microphone, there is one procedural issue that I want to raise outside of my cross‑examination of Cybersurf if I may.
1listnum "WP List 3" \l 17621 THE CHAIRPERSON: Go ahead.
1listnum "WP List 3" \l 17622 MR. DANIELS: Yesterday we had an exchange with Ms Song about a clarification that I had made on Friday. She filed an exhibit after my clarification and she noted that I reserved the right to respond to that exhibit.
1listnum "WP List 3" \l 17623 What I propose, Mr. Chairman, is that we have reviewed their exhibit, we find that there is a few things in it that is not fully comprehensive and so we have filed our own exhibit. I don't propose to get into a procedural area, we just filed our own exhibit, so I just ask that it be marked as an exhibit and then I will let the record speak for itself, the two exhibits can speak for themselves.
1listnum "WP List 3" \l 17624 THE CHAIRPERSON: I assume, Ms Song, you have no objection to that?
1listnum "WP List 3" \l 17625 MS SONG: No, Mr. Chairman, I have no objection to it.
1listnum "WP List 3" \l 17626 THE CHAIRPERSON: Okay.
1listnum "WP List 3" \l 17627 MS SONG: I would like to say, however, that I don't think that this response actually contradicts anything that was filed in our exhibit. So it is another 10 pages that really don't strikeout or contradict anything in Exhibit 15, it merely actually sets out some of the texts of the interrogs that are actually referred to in our Exhibit 15.
1listnum "WP List 3" \l 17628 But I don't want this procedural point to obscure the real substance of the issue of our point, which was that the CDN decision and the evidence on the record of this proceeding did not support Mr. Jonathan Daniels' statement on October 26 to the MTS panel.
1listnum "WP List 3" \l 17629 Thank you.
1listnum "WP List 3" \l 17630 THE CHAIRPERSON: Okay, thank you. So then will you admit it as an exhibit?
1listnum "WP List 3" \l 17631 THE SECRETARY: Yes.
1listnum "WP List 3" \l 17632 THE CHAIRPERSON: Then, let us proceed, Mr. Daniels.
1listnum "WP List 3" \l 17633 THE SECRETARY: It will be The Companies, Exhibit 23.
EXHIBIT COMPANIES‑23: Response to Exhibit 15 filed by Ms Song to clarification made on Friday, October 26
1listnum "WP List 3" \l 17634 THE CHAIRPERSON: Thank you.
EXAMINATION / INTERROGATOIRE
1listnum "WP List 3" \l 17635 MR. DANIELS: Thank you, Mr. Chair.
1listnum "WP List 3" \l 17636 I am sorry about putting you through that, Mr. Mercia. Especially, he is the last witness sitting here ready to go, and I am doing a procedural thing.
1listnum "WP List 3" \l 17637 I would like to begin my cross‑examination with your opening statement. Again, I hope all the panel has another blue duotang folder, but this one is for Cybersurf, and I am looking at tab A, which has Cybersurf's opening statement.
1listnum "WP List 3" \l 17638 I would like to begin by looking at the last bullet point on page 4 of your opening statement. You say in the first sentence there:
"ECTA has demonstrated that the steppingstone approach to the creation of both competing networks and increasing retail competition works." (As Read)
1listnum "WP List 3" \l 17639 Do you see where I am?
1listnum "WP List 3" \l 17640 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17641 MR. DANIELS: Okay. First, can you tell me, what is ECTA?
1listnum "WP List 3" \l 17642 MR. MERCIA: ECTA is a body that monitors regulatory policy in the European Union.
1listnum "WP List 3" \l 17643 MR. DANIELS: Is it fair to say that it stands for, I believe, the European Competitive Telecommunications Association?
1listnum "WP List 3" \l 17644 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17645 MR. DANIELS: So it is a SILEC body?
1listnum "WP List 3" \l 17646 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17647 MR. DANIELS: It is a SILEC, okay. A SILEC lobby group, can we agree on that?
1listnum "WP List 3" \l 17648 MR. MERCIA: I don't know if I would go that far, but okay.
1listnum "WP List 3" \l 17649 MR. DANIELS: All right, well it is a SILEC body representative of all the SILECs ‑‑
1listnum "WP List 3" \l 17650 MR. MERCIA: Okay, I will take your testimony on that.
1listnum "WP List 3" \l 17651 MR. DANIELS: No, I am going for your testimony.
1listnum "WP List 3" \l 17652 MR. MERCIA: Okay.
1listnum "WP List 3" \l 17653 MR. DANIELS: I am going for your testimony.
1listnum "WP List 3" \l 17654 But anyway, so they have made the statement. And then you go on to say ‑‑ I am talking about the steppingstone, and I am jumping down to the second last line on that same bullet on that same page:
"Cybersurf's proposal for a wholesale services regime is designed to promote the attainment of superior performance of the Canadian telecommunications sector and economy as a whole through a similar ladder of investment." (As Read)
1listnum "WP List 3" \l 17655 So I take it your proposal is based on the steppingstone or ladder of investment concept, is that correct?
1listnum "WP List 3" \l 17656 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17657 MR. DANIELS: And I would first like to clarify, just to make sure that we all have an understanding of the ladder of investment definition. I have taken one that can be found in tab B, which is from Appendix 4 of The Companies' initial evidence, this is Gilbert and Tobin, their submission looking at international. And if you can turn to page 18 there. They provided definition of the ladder of investment in paragraph 8.4 at the top.
"The ladder of investment principle depends upon the creation of regulatory runs for entrants to climb towards EFB competition. These runs are wholesale services that provide entry points for entrants. The wholesale services overlap and they are substitutes for each other, although services higher up the ladder involve the entrant using more alternative infrastructure if its own services at the bottom of the run are regulated on terms and encourage market entry for that regulation. But that regulation should also provide an incentive for entrants rather than "standing" on run to "keep climbing up the ladder" by progressively deploying more facilities." (As Read)
1listnum "WP List 3" \l 17658 So is that what you mean by the ladder of investment? That is what you are talking about there?
1listnum "WP List 3" \l 17659 MR. MERCIA: I mean, it is a characterization. I would say more that, as you have heard from some of the competitors, MTS Allstream, Primus, typically we will go into a market and we will try to obtain a critical mass and then we will move towards building network facilities. In other cases, if we can't do that without building facilities first, we will measure if we think there is an economic model for us to do that like we did with TPIA and then we will do the build, we will do the intersection and from there we, you know, as we have done, is we have gone to the Commission and asked for better access arrangements for cable.
1listnum "WP List 3" \l 17660 So this characterization, I think so. However, this one goes as far as talking about resale, that is not part of the ‑‑
1listnum "WP List 3" \l 17661 MR. DANIELS: That is not your proposal?
1listnum "WP List 3" \l 17662 MR. MERCIA: No.
1listnum "WP List 3" \l 17663 MR. DANIELS: No, okay. So, in a way, what you are saying is, to the extent that the Europeans are looking at it and you referred to ECTA and they start it at resale, your proposal is we can remove that rung, you are focused on the other rung, which is the access getting ‑‑
1listnum "WP List 3" \l 17664 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17665 MR. DANIELS: Okay. Now, how long has Cybersurf been in operation?
1listnum "WP List 3" \l 17666 MR. MERCIA: We have been in operation since 1993 and we became public in 1996.
1listnum "WP List 3" \l 17667 MR. DANIELS: And during that time has Cybersurf built any access facilities in Canada? And, to be clear, I am talking about physical layer.
1listnum "WP List 3" \l 17668 MR. MERCIA: You mean have we ever actually put fibre or copper?
1listnum "WP List 3" \l 17669 MR. DANIELS: Yes.
1listnum "WP List 3" \l 17670 MR. MERCIA: Okay. In our evidence we say we have engaged with certain providers and we have caused fibre builds, particularly for TPIA or for certain buildings, certain business opportunities that we have had. But if we have ever gone and actually dug and run fibre, no.
1listnum "WP List 3" \l 17671 MR. DANIELS: What about backbone facilities, have you built anything there?
1listnum "WP List 3" \l 17672 MR. MERCIA: You mean actually running fibre?
1listnum "WP List 3" \l 17673 MR. DANIELS: Yes.
1listnum "WP List 3" \l 17674 MR. MERCIA: No.
1listnum "WP List 3" \l 17675 MR. DANIELS: No. And, as I understand it, Cybersurf is not a Canadian carrier and, by that, I am referring to the legal term in the Act, as an owner of transmission facilities. Is that correct?
1listnum "WP List 3" \l 17676 MR. MERCIA: I am not sure about that. On a legal basis ‑‑
1listnum "WP List 3" \l 17677 MR. TACIT: Mr. Chair, he is asking for a legal opinion from the witness.
1listnum "WP List 3" \l 17678 MR. DANIELS: Actually, I am just asking for a clarification in terms of whether they actually own any facilities anywhere, which is a legal term. And I assume, if they do, they would put it on ‑‑
1listnum "WP List 3" \l 17679 MR. MERCIA: Well, we have transmission facilities for TPIA. We have switches and we have ‑‑
1listnum "WP List 3" \l 17680 MR. DANIELS: Okay so, to be fair, I don't want to get into ‑‑
1listnum "WP List 3" \l 17681 THE CHAIRPERSON: Okay, as him the same in an unlegal way.
1listnum "WP List 3" \l 17682 MR. DANIELS: Can I ask you factually, and maybe you could take an undertaking to confirm, that you are not registered as a Canadian carrier within the CRTC's right‑of‑sight, as required if you were? How is that?
1listnum "WP List 3" \l 17683 MR. MERCIA: Sure.
1listnum "WP List 3" \l 17684 MR. DANIELS: Okay. So generally, you haven't built any facilities yourselves and yet you are an advocate of the steppingstone. So we are just trying to figure out here what exactly you are building in the market. What steppingstone are you going to move up to?
1listnum "WP List 3" \l 17685 MR. MERCIA: Okay. Right now, we have been doing the TPIA. You will see we filed Part 7 for access to pack a cable to allow us to do more network layer, operation of the cable network. We have asked for a hub site intersection. Just before this proceeding started we felt we had a critical mass in Ottawa, Mississauga to start doing co‑location, but it was because of this proceeding that we put that on hold, similar to what Primus just testified.
1listnum "WP List 3" \l 17686 MR. DANIELS: Okay, so I understand, you are going to do co‑location of something that, you know, Primus already did, Call‑Net does and so on. But I am focused on the physical layer, on the facility. What steppingstone to building the physical facility, is there any steppingstone that you intend to do?
1listnum "WP List 3" \l 17687 MR. MERCIA: Well, I am sort of hung‑up on what you mean by physical facility. I mean, if you are talking about running copper or fibre ‑‑
1listnum "WP List 3" \l 17688 MR. DANIELS: Yes.
1listnum "WP List 3" \l 17689 MR. MERCIA: ‑‑ no, we typically don't engage in that, we are not big enough to engage in that.
1listnum "WP List 3" \l 17690 MR. DANIELS: Okay, so you are not going to step up to that?
1listnum "WP List 3" \l 17691 MR. MERCIA: Not presently, no.
1listnum "WP List 3" \l 17692 MR. DANIELS: All right.
1listnum "WP List 3" \l 17693 MR. MERCIA: Our revenues are under $20 million a year, Mr. Daniels.
1listnum "WP List 3" \l 17694 MR. DANIELS: Right, okay. So I think that we have just clarified that.
1listnum "WP List 3" \l 17695 Now, I am going to go on and ask you about a service we were talking of earlier today. As I understand it, it is your company's position that LNP, local number portability, is an essential facility, is that correct?
1listnum "WP List 3" \l 17696 MR. MERCIA: Where are you?
1listnum "WP List 3" \l 17697 MR. DANIELS: If you want, you can turn to tab C, it is Cybersurf‑CRTC‑12‑April‑07‑304.
1listnum "WP List 3" \l 17698 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17699 MR. DANIELS: If you look at the very last, the CRTC asked you for your position on this and your last sentence, skipping down halfway:
"Cybersurf believes that it is essential for the ILECs to continue to provide LNP related services.." (As Read)
1listnum "WP List 3" \l 17700 MR. MERCIA: In our responses to this we made it clear that we are not a CLEC, this isn't our space. The answer is in relation to ‑‑ we are just cautioning the Commission that if this is de‑essentialized there could be problems with protocols, access, how LNP is administered, how LNP is actually, you know, done operationally and that was our only concern.
1listnum "WP List 3" \l 17701 MR. DANIELS: I see. So, that's a fair description of my understanding.
1listnum "WP List 3" \l 17702 So, are you familiar with how LNP is done then?
1listnum "WP List 3" \l 17703 MR. MERCIA: Yes, I am familiar with how ‑‑
1listnum "WP List 3" \l 17704 MR. DANIELS: So, is it done on a consortium basis? The ILECs don't own LNP, the master database; do they?
1listnum "WP List 3" \l 17705 MR. MERCIA: Yes, I'm on the working group.
1listnum "WP List 3" \l 17706 MR. DANIELS: Right.
1listnum "WP List 3" \l 17707 MR. MERCIA: On the mailing list, yeah.
1listnum "WP List 3" \l 17708 MR. DANIELS: So, the fact that there's an overall ‑‑ it's not owned by the ILECs, anyone can buy the service from the NPAC/SMS and I really hope not to get into explaining what all this means.
1listnum "WP List 3" \l 17709 MR. MERCIA: That was our only caution was to ensure that the system for LNP remained efficient.
1listnum "WP List 3" \l 17710 MR. DANIELS: But that's not an essential facility; right, in terms of because if you have other parties that are out there offering the service ‑‑ and, again, I can take you to the various ‑‑
1listnum "WP List 3" \l 17711 MR. MERCIA: The bulk of our evidence, Mr. Daniels, has to do with residential access for hi‑speed.
1listnum "WP List 3" \l 17712 We never put in ‑‑ we've never really taken a strong position on business accesses or CLEC functionalities.
1listnum "WP List 3" \l 17713 MR. DANIELS: Right. So, you don't ‑‑ you're not standing by saying ‑‑ insisting that this is an essential facility?
1listnum "WP List 3" \l 17714 MR. MERCIA: No.
1listnum "WP List 3" \l 17715 MR. DANIELS: Okay.
1listnum "WP List 3" \l 17716 MR. MERCIA: We're proposing that the Commission before de‑essentializing this looks at, we would be affected if CLECs can't get access to this arrangement because we do use PSTN access through CLECs.
1listnum "WP List 3" \l 17717 But our only caution was for the Commission before taking any measures to de‑essentialize this, was to ensure all parties that need access to this service get access to the service.
1listnum "WP List 3" \l 17718 MR. DANIELS: And if they find there's competitive alternatives out there able to do it?
1listnum "WP List 3" \l 17719 MR. MERCIA: Absolutely.
1listnum "WP List 3" \l 17720 MR. DANIELS: Okay, great.
1listnum "WP List 3" \l 17721 Mr. Chairman, that concludes my questions.
1listnum "WP List 3" \l 17722 THE CHAIRPERSON: Thank you, Mr. Daniels.
1listnum "WP List 3" \l 17723 Who is next?
1listnum "WP List 3" \l 17724 THE SECRETARY: TELUS.
1listnum "WP List 3" \l 17725 THE CHAIRPERSON: Go ahead, Mr. Schmidt.
1listnum "WP List 3" \l 17726 MR. SCHMIDT: Good morning, Mr. Chairman, Commissioners, Mr. Mercia.
1listnum "WP List 3" \l 17727 MR. MERCIA: Hello.
1listnum "WP List 3" \l 17728 MR. SCHMIDT: I'm Steven Schmidt, counsel to TELUS in this proceeding. I'm assisted this morning once again by Mr. Mark Morikami, a Director in TELUS' wholesale division.
1listnum "WP List 3" \l 17729 I anticipate my dialogue with Mr. Mercia this morning will not top 20 minutes, and as you see I've pre‑filed with the hearing Secretary a compendium of documents to which I may be referring to this morning.
1listnum "WP List 3" \l 17730 Mr. Chairman, the primary ‑‑ I'm going to cover two topics this morning. The primary object of my conversation with Mr. Mercia is to look at the existence of higher speed Internet access platforms other than Shaw, other than TELUS in Alberta. Fact finding here.
EXAMINATION / INTERROGATOIRE
1listnum "WP List 3" \l 17731 MR. SCHMIDT: Mr. Mercia, I want to focus our discussion on the cities of Edmonton and Calgary.
1listnum "WP List 3" \l 17732 MR. MERCIA: All right.
1listnum "WP List 3" \l 17733 MR. SCHMIDT: Cybersurf is headquartered in Calgary?
1listnum "WP List 3" \l 17734 MR. MERCIA: Yeah.
1listnum "WP List 3" \l 17735 MR. SCHMIDT: And your company offers retail Internet access service in both Calgary and Edmonton?
1listnum "WP List 3" \l 17736 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17737 MR. SCHMIDT: And can all of us in the room assume as a senior executive at Cybersurf that you have a basic awareness of who are the players in the market?
1listnum "WP List 3" \l 17738 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17739 MR. SCHMIDT: Okay. And can we assume that you know of many of the service providers ‑‑
1listnum "WP List 3" \l 17740 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17741 MR. SCHMIDT: ‑‑ that a customer might use if they're not using Shaw or they're not using TELUS or a re‑seller of the foregoing?
1listnum "WP List 3" \l 17742 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17743 MR. SCHMIDT: Okay. I'm going to go through this really quickly, I've just been looking for some facts about who's out there basically.
1listnum "WP List 3" \l 17744 And you're familiar with the serving technology these folks might be using?
1listnum "WP List 3" \l 17745 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17746 MR. SCHMIDT: So, let's then talk quickly here.
1listnum "WP List 3" \l 17747 Let's assume, again in the scenario of a business customer in the City of Calgary or Edmonton, not taking service from Shaw and not taking service from TELUS or any re‑seller of the foregoing including, of course, yourselves.
1listnum "WP List 3" \l 17748 Have you heard of Barret Explorer?
1listnum "WP List 3" \l 17749 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17750 MR. SCHMIDT: And do you know what type of access technologies they use?
1listnum "WP List 3" \l 17751 MR. MERCIA: Satellite. They use a satellite, I believe Ka band satellite Internet access.
1listnum "WP List 3" \l 17752 MR. SCHMIDT: Do they also have a fixed wireless offering?
1listnum "WP List 3" \l 17753 MR. MERCIA: Not that I'm aware of, no.
1listnum "WP List 3" \l 17754 MR. SCHMIDT: I'd suggest to you that they do.
1listnum "WP List 3" \l 17755 MR. MERCIA: Okay.
1listnum "WP List 3" \l 17756 MR. SCHMIDT: If you want to, you can accept that from me or we can flip through ‑‑
1listnum "WP List 3" \l 17757 MR. MERCIA: No, I'll accept it from you.
1listnum "WP List 3" \l 17758 MR. SCHMIDT: Okay. And based on your market knowledge, being a guy from Alberta, do they offer service in the City of Calgary and the City of Edmonton?
1listnum "WP List 3" \l 17759 MR. MERCIA: If ‑‑ well, the satellite I'm sure has reach in the cities and I'm sure if they have fixed wireless spectrum they can, sure.
1listnum "WP List 3" \l 17760 MR. SCHMIDT: Yeah. That's my understanding as well, yes.
1listnum "WP List 3" \l 17761 And to your knowledge is Barret Explorer in any way connected to Shaw?
1listnum "WP List 3" \l 17762 MR. MERCIA: No.
1listnum "WP List 3" \l 17763 MR. SCHMIDT: Or any way connected to TELUS?
1listnum "WP List 3" \l 17764 MR. MERCIA: No.
1listnum "WP List 3" \l 17765 MR. SCHMIDT: That's my understanding too.
1listnum "WP List 3" \l 17766 And talking about the last mile, though admittedly the last mile on a satellite is a lot of miles, to your knowledge are they able to reach a customer premises for Internet access without using an input from Shaw or from TELUS?
1listnum "WP List 3" \l 17767 MR. MERCIA: If they're using satellite, yes.
1listnum "WP List 3" \l 17768 MR. SCHMIDT: Okay. And on the fixed wireless side, your understanding?
1listnum "WP List 3" \l 17769 MR. MERCIA: Well, I don't know what their network looks like but, yes, that's generally the idea, yeah.
1listnum "WP List 3" \l 17770 MR. SCHMIDT: And that would accord with my general understanding as well.
1listnum "WP List 3" \l 17771 Okay. I want to move on to another provider operating in Alberta. You've heard of Terago Networks?
1listnum "WP List 3" \l 17772 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17773 MR. SCHMIDT: And do you know how they provide higher speed Internet access in Alberta?
1listnum "WP List 3" \l 17774 MR. MERCIA: Yes, they use point‑to‑point fixed wireless.
1listnum "WP List 3" \l 17775 MR. SCHMIDT: Okay.
1listnum "WP List 3" \l 17776 MR. MERCIA: But, Mr. Schmidt, I'm aware of their presence in the market but their footprint in the market is next to nothing.
1listnum "WP List 3" \l 17777 Like, if you look at the CRTC monitoring report, all other technologies including satellite and the type of fixed wireless you're talking about are less than one per cent.
1listnum "WP List 3" \l 17778 MR. SCHMIDT: I'm fact finding here about whether they're there, how they provide. I accept that's in your evidence about their small toe hold in terms of customers right now, but I'm just looking, is the platform there. That's sort of all I'm interested in right now.
1listnum "WP List 3" \l 17779 And ‑‑
1listnum "WP List 3" \l 17780 MR. MERCIA: Okay. Well ‑‑
1listnum "WP List 3" \l 17781 MR. SCHMIDT: So, they provide service in Edmonton and Calgary as well, to your knowledge?
1listnum "WP List 3" \l 17782 MR. MERCIA: Sure.
1listnum "WP List 3" \l 17783 THE CHAIRPERSON: What did you mean when you said fixed wireless? Can you just explain to me.
1listnum "WP List 3" \l 17784 MR. MERCIA: Fixed wireless is when it's not a mobile. Typically it's a device that's attached to the house or in the house and the base station will be, you know, within proximity and the signal will be between the base station and the fixed wireless connection.
1listnum "WP List 3" \l 17785 THE CHAIRPERSON: I know. But I meant with regard to Terago, presumably they don't have any networks themselves either. So, they lease the wire and then they transmit the last piece of wireless; is that ‑‑
1listnum "WP List 3" \l 17786 MR. MERCIA: Exactly how their network works I don't know. I do know they use unlicensed spectrum in a lot of cases to deliver and use a fibre backhaul on the back of the base station to get to the gateway service.
1listnum "WP List 3" \l 17787 THE CHAIRPERSON: Yes.
1listnum "WP List 3" \l 17788 MR. MERCIA: So, they'll use a point‑to‑point wireless signal to serve the customer over the last mile, but their backhaul may be fibre.
1listnum "WP List 3" \l 17789 THE CHAIRPERSON: Okay.
1listnum "WP List 3" \l 17790 MR. SCHMIDT: Mr. Chair ‑‑
1listnum "WP List 3" \l 17791 THE CHAIRPERSON: Yes.
1listnum "WP List 3" \l 17792 MR. SCHMIDT: ‑‑ if I could be of some assistance too. If you turn to tab 2 of the compendium, page 6, there is some description of how Terago does this and they say, "Look, we have a fully redundant network, we can offer 99 per cent of up‑time guarantee service level agreements."
1listnum "WP List 3" \l 17793 So, they appear in fact to be fairly much an end‑to‑end alternative.
1listnum "WP List 3" \l 17794 MR. MERCIA: Yeah. If you look in Bell's evidence, I'm going to find it, I have it in the binder here, they talk about Terago too.
1listnum "WP List 3" \l 17795 And in Bell's evidence I think it's Exhibit UU ‑‑ I'll find it in a second ‑‑ they have 3,000 customers across the country.
1listnum "WP List 3" \l 17796 MR. SCHMIDT: That's fine. And, again, that's not the question I'm asking you. I'm asking the questions up here and I'm looking at the platforms out there and how they work. I just want to know if they're there right now.
1listnum "WP List 3" \l 17797 MR. MERCIA: Okay.
1listnum "WP List 3" \l 17798 MR. SCHMIDT: The cable telephone networks had no customers at one time; right?
1listnum "WP List 3" \l 17799 So, Terago's out there, they're offering ‑‑
1listnum "WP List 3" \l 17800 MR. MERCIA: Terago has been in business for over six years and they have 3,000 customers.
1listnum "WP List 3" \l 17801 MR. SCHMIDT: And they're out there in Edmonton and Alberta?
1listnum "WP List 3" \l 17802 MR. MERCIA: They're in Ontario as well.
1listnum "WP List 3" \l 17803 MR. SCHMIDT: That's right. They appear to be fairly coast‑to‑coast, is my understanding.
1listnum "WP List 3" \l 17804 Let's flip over to the Rogers portable Internet offering. Are you familiar with this?
1listnum "WP List 3" \l 17805 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17806 MR. SCHMIDT: And it uses the Inukshuk spectrum?
1listnum "WP List 3" \l 17807 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17808 MR. SCHMIDT: And based on your market knowledge of Alberta, do they provide higher speed access service in Edmonton and Calgary?
1listnum "WP List 3" \l 17809 MR. MERCIA: Yes. Not as fast as cable, or I think it matches TELUS' DSL offer.
1listnum "WP List 3" \l 17810 MR. SCHMIDT: It's a fast service though?
1listnum "WP List 3" \l 17811 MR. MERCIA: Three meg.
1listnum "WP List 3" \l 17812 MR. SCHMIDT: You'd accept that? Yeah, it's a 3‑meg service, yeah.
1listnum "WP List 3" \l 17813 MR. MERCIA: Yeah.
1listnum "WP List 3" \l 17814 MR. SCHMIDT: And to your ‑‑ I'll ask the obvious question, Rogers has no affiliation with TELUS that you're aware of?
1listnum "WP List 3" \l 17815 MR. MERCIA: Not that I'm aware of.
1listnum "WP List 3" \l 17816 MR. SCHMIDT: Not that I'm aware of.
1listnum "WP List 3" \l 17817 MR. MERCIA: Okay.
1listnum "WP List 3" \l 17818 MR. SCHMIDT: Or Shaw for that matter?
1listnum "WP List 3" \l 17819 MR. MERCIA: The same.
1listnum "WP List 3" \l 17820 MR. SCHMIDT: So, again, it's a platform independent of TELUS or Shaw?
1listnum "WP List 3" \l 17821 MR. MERCIA: Okay. But, Mr. Schmidt, what you're talking about here with Terago and with Rogers, if you look how Rogers is marketing this product, they're marketing it for specific business application, as does Terago, and most of ExploreNet's customers are rural.
1listnum "WP List 3" \l 17822 So, the 81 ISPs in Alberta, wireless ISPs Mr. Grieve was talking about are primarily rural where they can't get a copper‑based access.
1listnum "WP List 3" \l 17823 MR. SCHMIDT: But you've also acknowledged to me that these folks all do operate in Edmonton and Calgary and if someone decided, hey, I want this wireless offering ‑‑
1listnum "WP List 3" \l 17824 MR. MERCIA: Listen, we're doing a Wi‑Max offer in Edmonton, we've press released it, okay.
1listnum "WP List 3" \l 17825 So, it's not that I'm saying the technology can't be used, I'm saying the technology isn't there yet. It's not a significant market player, there's problems with the QOS on the service, there's problems with the ubiquity of the service. These problems have to be sorted out and worked out.
1listnum "WP List 3" \l 17826 So, maybe one day, as Mr. Selwyn said, it will be an access technology but, you know, what I'm hearing here over the last couple of days from the ILECs and the cable companies, two tin cans and a string is a competitive access arrangement and we should forebear.
1listnum "WP List 3" \l 17827 And what we're saying in our evidence is, hey, maybe one day it will be there, but it's not there yet and it's primarily competitors that are bringing it to the market, not the ILECs.
1listnum "WP List 3" \l 17828 MR. SCHMIDT: Can you flip back to tab 2 of the compendium, page 6 where they're describing Terago's redundancy or network reliability.
1listnum "WP List 3" \l 17829 You see the first paragraph, if you're with me:
"Fixed wireless, redundancy done right." (As read)
1listnum "WP List 3" \l 17830 MR. MERCIA: Yeah.
1listnum "WP List 3" \l 17831 MR. SCHMIDT: And at the end of that paragraph they say:
"All of Terago's services are backed by a 99.9 per cent service level agreement for..." (As read)
1listnum "WP List 3" \l 17832 MR. MERCIA: Are they talking about their wireless service or their backhaul service?
1listnum "WP List 3" \l 17833 MR. SCHMIDT: They appear to be talking about the service they are offering to their end customer.
1listnum "WP List 3" \l 17834 MR. MERCIA: Well, I wouldn't know, but I would be sceptical of that.
1listnum "WP List 3" \l 17835 MR. SCHMIDT: Well, okay. Let's scroll down. 99.99 per cent ‑‑
1listnum "WP List 3" \l 17836 MR. MERCIA: Mr. Schmidt, I don't know, but I would be sceptical of that.
1listnum "WP List 3" \l 17837 I also saw on Barrett's that they say they can do voice and I'm sceptical of that, because voice, you know, a satellite is like 40,000 kilometres from the surface of the planet so there is latency problems with satellite voice.
1listnum "WP List 3" \l 17838 MR. SCHMIDT: I accept that there are technical limitations to everything. My cell phone works badly under water.
‑‑‑ Laughter / Rires
1listnum "WP List 3" \l 17839 MR. SCHMIDT: My voice mail at the office doesn't work when my boss leaves annoying requests. I mean, there are technical limitations to everything.
‑‑‑ Laughter / Rires
1listnum "WP List 3" \l 17840 MR. MERCIA: All right. So what exactly is the point that you are getting at?
1listnum "WP List 3" \l 17841 MR. SCHMIDT: What is the point?
1listnum "WP List 3" \l 17842 I have giving you this document a couple of days ago, you are senior executive in the industry, just say subject to check that Terago is probably not lying on their website. So I scroll down page 6 and I see 99.999 per cent backbone availability, 99.9 per cent last mile availability ‑‑
1listnum "WP List 3" \l 17843 MR. MERCIA: Like I said, this is a specific business niche market application that they are doing and I don't know.
1listnum "WP List 3" \l 17844 MR. SCHMIDT: All right.
1listnum "WP List 3" \l 17845 They seem to think it is pretty reliable. That's all I want to establish.
1listnum "WP List 3" \l 17846 MR. MERCIA: Okay.
1listnum "WP List 3" \l 17847 MR. SCHMIDT: That's pretty much it on my first topic, Mr. Chairman,
1listnum "WP List 3" \l 17848 I am going to switch to my second topic I think in terms of all I sort of want in terms of inferences or punchlines that there do appear to be at least three higher‑speed internet access platforms available to business customers in Edmonton or Alberta other than Shaw or other than TELUS.
1listnum "WP List 3" \l 17849 Moving on to the last topic, connected to the first in any event, looking at the intensity of competition in the retail internet access market, Mr. Mercia, would you agree with the proposition or statement that the internet access market is highly competitive?
1listnum "WP List 3" \l 17850 MR. MERCIA: No.
1listnum "WP List 3" \l 17851 MR. SCHMIDT: You wouldn't?
1listnum "WP List 3" \l 17852 MR. MERCIA: No.
1listnum "WP List 3" \l 17853 MR. SCHMIDT: That's interesting.
1listnum "WP List 3" \l 17854 Could you flip to Tab 4 for me of the Compendium ‑‑
1listnum "WP List 3" \l 17855 MR. MERCIA: Sure.
1listnum "WP List 3" \l 17856 MR. SCHMIDT: ‑‑ to page 26. Let me know when you have it?
1listnum "WP List 3" \l 17857 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17858 MR. SCHMIDT: Under "Risks and Uncertainties".
1listnum "WP List 3" \l 17859 Do you see that heading?
1listnum "WP List 3" \l 17860 MR. MERCIA: No. Tell me what page you are on?
1listnum "WP List 3" \l 17861 MR. SCHMIDT: Page 26 of Tab 4.
‑‑‑ Pause
1listnum "WP List 3" \l 17862 MR. SCHMIDT: Do you see the heading "Risks and Uncertainties" at mid page?
1listnum "WP List 3" \l 17863 MR. MERCIA: Yes.
1listnum "WP List 3" \l 17864 MR. SCHMIDT: Just for the benefit of the transcript, we are in Cybersurf's 2006 Annual Report previously filed as an attachment to Interrogatory Response Cybersurf/The Bureau 12 April 07‑6. This was Attachment 5.
1listnum "WP List 3" \l 17865 Could you read me the second sentence there under "Risks and Uncertainties"?
1listnum "WP List 3" \l 17866 MR. MERCIA: Yes, I know what you are getting at.
1listnum "WP List 3" \l 17867 MR. SCHMIDT: Can you read it?
1listnum "WP List 3" \l 17868 MR. MERCIA:
"The internet access telephone services and web hosting markets are highly competitive and the competitive landscape includes companies of a much greater size than Cybersurf." (As read)
1listnum "WP List 3" \l 17869 What the point of this was, Mr. Schmidt, was when we are facing a customer acquisition in the face of Shaw, TELUS, Bell that has a much higher market presence than we do, and a much bigger marketing budget than we do, then yes, it is tough. The same with included in here is "telephone service, long‑distance service and web hosting".
1listnum "WP List 3" \l 17870 MR. SCHMIDT: The point I take from it is there is one story, you told me it's not competitive when I asked you two minutes ago, but there is a different story for your investors.
1listnum "WP List 3" \l 17871 That is the point I'm taking.
1listnum "WP List 3" \l 17872 MR. MERCIA: No, no. No, no.
1listnum "WP List 3" \l 17873 When you are talking about competitive in the context that we are talking about here, you are talking about competition between you and Shaw.
1listnum "WP List 3" \l 17874 We are talking about our ability to compete in the market ‑‑
1listnum "WP List 3" \l 17875 MR. SCHMIDT: I'm just reading your words.
1listnum "WP List 3" \l 17876 MR. MERCIA: ‑‑ faced with Category 2 pricing, faced with price squeeze, faced with ILEC promotions, faced with acquisition costs. That's what we are talking about.
1listnum "WP List 3" \l 17877 MR. SCHMIDT: All right.
1listnum "WP List 3" \l 17878 That concludes my questions. Thank you, Mr. Mercia.
1listnum "WP List 3" \l 17879 THE CHAIRPERSON: Thank you.
1listnum "WP List 3" \l 17880 Mr. Mercia, you have been here, you have heard the evidence of the ILECs.
1listnum "WP List 3" \l 17881 If the Commission acceded to them ‑‑ let's take the TELUS proposal, or and basically put everything on a phase‑out for five years, except for the few services that interconnection or public good, what would that mean for you, for your company?
1listnum "WP List 3" \l 17882 MR. MERCIA: Well, if there is some sort of sunset I think ‑‑
1listnum "WP List 3" \l 17883 THE CHAIRPERSON: Let's say a five‑year sunset like TELUS suggests.
1listnum "WP List 3" \l 17884 MR. MERCIA: Yes. I think investment will stop. I mean, we can't make a business case to go and say we want to do collocation, we want to do some network builds, we are going to further TPIA if our Board knows that it has a short life cycle.
1listnum "WP List 3" \l 17885 Also, when we are talking about delivering new technologies, like we are doing a Wi‑Max trial in Edmonton, if we don't have those access arraignments to DSL and cable they have every incentive to squish us, you know, to make sure that we are not going to get a toehold.
1listnum "WP List 3" \l 17886 But as long as those accesses are there, they know that if they take some sort of actions or overreact to our market entry that we still have a DSL or cable access that we can use to compete.
1listnum "WP List 3" \l 17887 So I think the theory that you heard here that competitors won't build networks and will forever use these facilities just isn't true. We are an example. We are doing a Wi‑Max trial, we plan to roll it out in three cities, we plan to share those arrangements with other ISPs so that they can sell it, and if it happens and it's successful and there is customer acceptance, then we can come back and say, yes, there is competition and let's forbear.
1listnum "WP List 3" \l 17888 But wireless has been around as long as DSL has been around and it still only has 1 per cent market share. There are issues with customer acceptance. There are issues with what can be delivered over a wireless connection.
1listnum "WP List 3" \l 17889 THE CHAIRPERSON: Thank you.
1listnum "WP List 3" \l 17890 Commissioner Cram...?
1listnum "WP List 3" \l 17891 COMMISSIONER CRAM: You are talking DSL and TPIA.
1listnum "WP List 3" \l 17892 What type of service do you take from the ILECs? What capacity?
1listnum "WP List 3" \l 17893 MR. MERCIA: I'm sorry?
1listnum "WP List 3" \l 17894 COMMISSIONER CRAM: What capacity do you need from the ILEC?
1listnum "WP List 3" \l 17895 MR. MERCIA: Our approach to this, if it's not clear, is our proposal to the Commission is a light footprint, is to just take the components ‑‑ now, you have given us all these services and asked us to place them in certain baskets and we are saying: Listen, as a whole many of those services have components that are essential, but the entire service isn't essential.
1listnum "WP List 3" \l 17896 Telus brought up the example of DSL access. The loop to us is essential, the backhaul may be essential, but the DSLAM is not essential, and in that TELUS is right. I can buy DSLAMs anywhere. They don't control the ownership.
1listnum "WP List 3" \l 17897 So our approach would be to look at the individual services, either through a secondary follow‑up to this and say which components are essential and we just need those components.
1listnum "WP List 3" \l 17898 To us, because this is our space, residential high‑speed access, the local loop, the cable network from the node to the customer's house is essential. It can't be duplicated. Not yet. And it's not that we are not going to try, we are going to try, but it's not there yet.
1listnum "WP List 3" \l 17899 COMMISSIONER CRAM: So how would impact your business plan if the mark‑up on the rates went up over five years by 10 per cent?
1listnum "WP List 3" \l 17900 MR. MERCIA: Everything we use is Category 2.
1listnum "WP List 3" \l 17901 COMMISSIONER CRAM: Then it wouldn't impact you at all?
1listnum "WP List 3" \l 17902 MR. MERCIA: It wouldn't.
1listnum "WP List 3" \l 17903 COMMISSIONER CRAM: Thank you.
1listnum "WP List 3" \l 17904 I just wanted to say one more thing: Go writers, go.
‑‑‑ Laughter / Rires
1listnum "WP List 3" \l 17905 THE CHAIRPERSON: Commissioner del Val?
1listnum "WP List 3" \l 17906 COMMISSIONER del VAL: Mr. Mercia, I just wanted to follow up on what you said, the customer resistance just earlier.
1listnum "WP List 3" \l 17907 Do you think time will overcome that?
1listnum "WP List 3" \l 17908 MR. MERCIA: Commissioner del Val, we give service away for free and we still have trouble replacing ILEC telephone service.
1listnum "WP List 3" \l 17909 If you look on our website, our local phone access independent service is free, but we still sell bundles 10‑to‑1 to that service. We still provide the high‑speed access to that service 10‑to‑1.
1listnum "WP List 3" \l 17910 I mean, we have done everything, including giving it away for free, to try to accumulate a user base to make a network build economical, but it's tough. It's tough. They are vertically integrated and they have cross media properties. When you are trying to compete with Shaw, they own the television stations, they have the ability to advertise in local availabilities, they own newspapers and magazines. That's tough.
1listnum "WP List 3" \l 17911 COMMISSIONER del VAL: Thank you.
1listnum "WP List 3" \l 17912 THE CHAIRPERSON: Okay, thank you.
1listnum "WP List 3" \l 17913 I guess that is the end of our hearing.
1listnum "WP List 3" \l 17914 Counsel, you have an announcement before we wrap up?
1listnum "WP List 3" \l 17915 MR. McCALLUM: Yes, Mr. Chair.
1listnum "WP List 3" \l 17916 First of all, as has been mentioned informally to several parties, there are some Staff Interrogatories that we have and we will ask the Secretary to register them as Exhibit 10.
EXHIBIT CRTC‑10: CRTC Staff Interrogatories with covering letter
1listnum "WP List 3" \l 17917 MR. McCALLUM: We also have a covering letter to go along with the Staff Interrogatories and it addresses several of the issues that were raised in The Bureau's letter. In fact, there are four dates on a going‑forward bases.
1listnum "WP List 3" \l 17918 The letter does not address November 9 which is what has already been done. In other words, on November 9 there is oral argument, and on November 9 parties are to file answers to CRTC Exhibit No. 4.
1listnum "WP List 3" \l 17919 The second of the four dates is November 16. That is the date the parties are requested to file answers to the interrogatories which are Exhibit No. 10 that are being distributed this morning. We have several copies available. Also, Robert Martin will e‑mail copies in English and in French to all parties.
1listnum "WP List 3" \l 17920 The third date is November 23. November 23 will be the date for final written argument on all issues before the Commission, including with respect to the Osborne Report. Page limits have been adjusted accordingly.
1listnum "WP List 3" \l 17921 The final date is December 7, which is not a change to the status quo, and that is the date for the final written argument on all issues before the Commission.
1listnum "WP List 3" \l 17922 Thank you, Mr. Chair.
1listnum "WP List 3" \l 17923 THE CHAIRPERSON: Thank you.
1listnum "WP List 3" \l 17924 Yes, Mr. Daniels...?
1listnum "WP List 3" \l 17925 MR. DANIELS: Mr. Chair, I just wanted to clarify, for undertakings that haven't been filed, other than the ones that you referred to from the CRTC, I don't think there has been a date established by which all parties have to file their undertaking and I was going to propose that that be done.
1listnum "WP List 3" \l 17926 MR. McCALLUM: I frankly would request parties to file responses to undertakings as quickly as possible. If for any reason there is going to be a delay, I would ask them to ‑‑
1listnum "WP List 3" \l 17927 THE CHAIRPERSON: No, no, let's set a firm date.
1listnum "WP List 3" \l 17928 MR. McCALLUM: Can we say Friday of this week, November 2?
1listnum "WP List 3" \l 17929 THE CHAIRPERSON: All right.
1listnum "WP List 3" \l 17930 Anything else?
1listnum "WP List 3" \l 17931 If not, I would like to first of all thank counsel for their cooperation. It has been a very long and difficult hearing and you have done your best to stay within the timeframe and is very much appreciated. I know that you have cut back your cross‑examination in order to bring it within the timeframe.
1listnum "WP List 3" \l 17932 Second, I do appreciate that after the initial days you adopted an approach of telling the Commission where you are going and giving us the punchline afterwards. That makes it much easier for us to follow and I hope you will continue to do that in future hearings.
1listnum "WP List 3" \l 17933 Certainly we have given you two documents, one is the six buckets and the second one is a list of the services that, to our knowledge, are being provided by the various companies, It would be very helpful if with your final submission you did give us your cut as to which service should go into which bucket so that we could look and then they can substantially see what would be the outcome of applying your methodology to the services that are being delivered today.
1listnum "WP List 3" \l 17934 With that, thank you very much and we will see you at the submission stage for argument.
1listnum "WP List 3" \l 17935 Which is when, counsel?
1listnum "WP List 3" \l 17936 MR. McCALLUM: November 9, Mr. Chairman.
1listnum "WP List 3" \l 17937 THE CHAIRPERSON: November 9.
1listnum "WP List 3" \l 17938 Unfortunately I am going to lose two colleagues on my left and my right on the second last day, but because of their unique knowledge and competence in this matter I asked them to sit on it until literally the second last day.
1listnum "WP List 3" \l 17939 I want to thank you both for having agreed to do that. I appreciate that and I feel very much benefited from having you on the panel.
1listnum "WP List 3" \l 17940 Thank you.
‑‑‑ Whereupon the hearing adjourned at 1203, to resume
on Friday, November 9, 2007 / L'audience est
ajournée à 1203, pour reprendre le vendredi
9 novembre 2007
REPORTERS
____________________ ____________________
Jean Desaulniers Fiona Potvin
____________________ ____________________
Beverley Dillabough Jennifer Cheslock
____________________
Sue Villeneuve
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