The Television Service Provider Code (Infographic)
As of September 1, 2017, cable and satellite companies must provide:
- Clear information about promotional offers.
- Easy-to-understand information about their services, including the prices.
- Advance notice when the prices of channels, bundles or rental equipment change.
- A time frame and information on any potential charges for installation and service calls.
- A trial period for Canadians with disabilities.
- Date modified: