Silence a Ringing Phone (Infographic)

Silence a Ringing Phone (Infographic)

PDF version of the infographic

How your complaints helps the CRTC bring National Do Not Call List (DNCL) violators into compliance

  1. Register your number
    1. Online: www.lnnte-dncl.gc.ca.
    2. By phone: 1-866-580-DNCL (3625).
    3. Via TTY: 1-888-DNCL-TTY (362-5889).
  2. Answer the call
    1. Even if you’re sure it’s a telemarketer
  3. Collect the data
    1. Telemarketer’s name and number
    2. Date and time of call
    3. Your telephone number
    4. Confirmation of solicitation
  4. File the complaint
    1. Online: www.lnnte-dncl.gc.ca.
    2. By phone: 1-866-580-DNCL (3625).
    3. Via TTY: 1-888-DNCL-TTY (362-5889).
  5. We’ll investigate
    1. To confirm a violation has occurred
  6. We’ll act
    1. To bring violators into compliance
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