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Title: Your leadership edge : mastering management skills for today's workforce

Table of Contents: Acknowledgments.-- How this book can help you.-- Using your time and resources strategically.-- Gather and share information effectively.-- How to transform employees into owners of the organization's success.-- Enhance job ownership and performance.-- Coaching and managing employee performance.-- Managing and resolving conflict.-- Problem-solving and decision-making.-- Change management.-- Develop process-improving strategies.--How to ensure that the concepts your learned can be implemented.

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