What is the CRTC doing about telemarketers?

We understand how frustrating it can be to get unsolicited telephone calls – we get them too!

If you get an unwanted call, please report it to the National Do Not Call List. The provided information is sent to our Compliance and Enforcement team for investigation. If we have enough evidence, we can fine the entity.

To better protect Canadians against nuisance calls, new measures will gradually be implemented by telecom service providers to fight unwanted calls. For instance, providers must either implement a system to block calls within their networks or offer call-filtering services. By December 2019, Canadians should receive fewer unwanted calls thanks to these new safeguards. Learn more:

Find some tips on how you can protect yourself from illegitimate nuisance calls. Discover our enforcement actions.

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