Telecom - Commission letter addressed to Philippe Gauvin (Bell Canada)

Ottawa, 22 January 2021

Our reference: 8740-B2-202007682

BY EMAIL

Mr. Philippe Gauvin
Assistant General Counsel
Bell Canada
Floor 19, 160 Elgin St.
Ottawa, ON K2P 2C4
bell.regulatory@bell.ca

Re: Bell Canada - Tariff Notice 7621 – General Tariff, Accelerated Installation Service

Dear Mr. Gauvin:

On 9 November 2020, the Commission received an application from Bell Canada under Tariff Notice (TN) 7621 in which the company proposed changes to its General Tariff 6716, Item 106 – Accelerated Installation Service in order to add Item 6000.2 - Advanced Intelligent Network – Switch ReDirect to the list of business services which are eligible for accelerated installation, where the due date will be negotiated on a case-by-case basis with the customer.

Paragraph 28(1) (a) of the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure provides that the Commission may require parties to file information or documents where needed.
Bell Canada is requested to provide comprehensive answers, including rationale and any supporting information, to the attached questions by 5 February 2021.

Where a document is to be filed or served by a specific date, the document must be actually received, not merely sent, by that date.

As set out in section 39 of the Telecommunications Act and in Broadcasting and Telecom Information Bulletin CRTC 2010-961, Procedures for filing confidential information and requesting its disclosure in Commission proceedings, persons may designate certain information as confidential.^Footnote1

The Commission requires the response or other documents to be submitted electronically by using the secured service “My CRTC Account” (Partner Log In or GCKey) and filling the “Telecom Cover page” located on this web page. 

A copy of this letter and all subsequent replies will be added to the public record of this proceeding.

Sincerely,

Original signed by

Michel Murray
Director, Dispute Resolution & Regulatory Implementation
Telecommunications Sector
c.c: Joanne Baldassi, CRTC, 819-997-3498, joanne.baldassi@crtc.gc.ca

Attach. (1)

Requests for Information

Bell Canada is proposing a revision to its General Tariff in order to add to General Tariff 6716 Item 6000.2 – Advanced Intelligent Network – Switch ReDirect to the list of business services which are eligible for accelerated installation, where the due date will be negotiated on a case-by-case basis with the customer.  

Bell Canada filed a cost study in support of its application.

Accelerated Installation service was introduced in 2006 under Bell Canada TN 7001. At that time, the company’s price floor test indicated a certain mark-up level associated with this service introduction, based upon annual demand for all accelerated installation options, which had service charges of $2500, $5000, $200 and $500.

Under TN 7621, the company has added Switch ReDirect to the list of services eligible for Accelerated Installation service, based upon service charges per order of $225 and $550, as specified in the Economic Evaluation and the Attachment (i.e. GT Stand-alone Table 2 and Table 2a). 

Bell Canada is asked to respond to the following statements:  

1. Justify how, based on the company’s costs for the Accelerated Installation service - Switch Redirect provided in the Appendix to the Attachment for TN 7621, the proposed service charge rate of $550 per Order is just and reasonable.
2. As Switch ReDirect^Footnote2 is an incoming call management service, explain, with supporting rationale why the Accelerated Installation service charge per order for a service with 15 lines or more is appropriate.

Date modified:

2021-01-22