ARCHIVED - Telecom - Commission letter addressed to Mr. Geoff Greening (Brooke Telecom Co-operative Ltd.)

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Ottawa, 25 November 2019

Our reference: 1011-NOC2017-0033


BY EMAIL

Mr. Geoff Greening
Brooke Telecom Co-operative Ltd.
3241 Park Street, PO Box 40
Inwood, Ontario N0N 1K0
geoff@brooketel.ca


Subject: Request for information – Obligations with respect to Message Relay Services


Dear Mr. Greening:

As noted in Telecom Regulatory Policy (TRP) CRTC 2018-466 titled Review of the regulatory framework for text-based message relay services, various categories of telecommunications service providers, including local exchange carriers (LECs) and wireless carriers, are required to provide message relay services to their retail customers, and may meet this obligation by:

Commission staff notes that Brooke Telecom Co-operative Ltd. (Brooke Telecom) is currently registered with the Commission as a small incumbent LEC, a competitive LEC, and a wireless carrier.

In light of the importance of message relay services to the Canadian public, the Commission is working to ensure that LECs and wireless carriers are adhering to regulatory obligations set out in TRP 2018-466.

Accordingly, Commission staff requests a response to this letter by 9 December 2019 using the secured service “My CRTC Account” (Partner Log In or GCKey).

In your response, indicate whether Brooke Telecom:

If you have any questions, please contact Bradley Gaudet at bradley.gaudet@crtc.gc.ca.


Yours sincerely,


Nanao Kachi
Director, Social and Consumer Policy
Consumer, Research and Communications

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