Telecom Decision CRTC 2019-252

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Ottawa, 11 July 2019

Public record: 8640-S4-201900837

Sogetel inc. – Application for forbearance from the regulation of business local exchange services

The Commission approves Sogetel inc.’s request for forbearance from the regulation of business local exchange services in the exchanges of Warwick and Kingsey Falls, Quebec.

Application

  1. The Commission received an application from Sogetel inc. (Sogetel), dated 4 February 2019, in which the company requested forbearance from the regulation of business local exchange servicesFootnote 1 in the exchanges of Warwick and Kingsey Falls, Quebec.
  2. Pursuant to the Commission’s requirements in Telecom Decision 2006-15, Sogetel provided evidence to support its forbearance request.
  3. The Commission did not receive any interventions regarding Sogetel’s application.

Commission’s analysis and determinations

  1. The Commission has assessed Sogetel’s application by examining the four criteria set out below. These criteria are based on the local forbearance test originally set out in Telecom Decision 2006-15 and applied to the small incumbent local exchange carriers (ILECs), with modifications, in Telecom Regulatory Policy 2009-379.

Product market

  1. Sogetel is seeking forbearance from the regulation of 16 tariffed business local exchange services. The 16 services are consistent with those that the Commission identified as eligible for forbearance in Telecom Decision 2005-35. As well, the Commission has previously approved applications by Sogetel for forbearance from the regulation of those same 16 tariffed business local exchange services in other exchanges.Footnote 2
  2. Accordingly, the 16 services listed in the Appendix to this decision are eligible for forbearance.

Competitor presence test

  1. Information provided by Sogetel, which no party disputed, demonstrates that there is, in addition to Sogetel, an independent, facilities-based, fixed-line telecommunications service providerFootnote 3 that offers local exchange services in the exchanges of Warwick and Kingsey Falls and that is capable of serving at least 75% of the number of business local exchange service lines that Sogetel is capable of serving.
  2. Accordingly, the exchanges of Warwick and Kingsey Falls meet the competitor presence test.

Competitor quality of service results

  1. Sogetel attested that it had received no quality of service (Q of S) complaints from competitors in the six months prior to the date of this application for forbearance.Footnote 4 As well, the Commission has received no comments with respect to Sogetel’s competitor Q of S results for that period.
  2. Accordingly, Sogetel’s competitor Q of S results support forbearance from the regulation of business local exchange services in the exchanges of Warwick and Kingsey Falls.

Communications plan

  1. The Commission has reviewed Sogetel’s proposed communications plan and is satisfied that it meets the information requirements set out in Telecom Decision 2006-15. However, the Commission considers that the company should modify the contact information in its plan, by
    • changing the mailing address for the Canadian Radio-television and Telecommunications Commission to “Ottawa, Ontario K1A 0N2”;
    • correcting the title of the Commission for Complaints for Telecom-television Services Inc. (CCTS); and
    • updating the contact information for the Office of Consumer Affairs.
  2. The Commission approves the proposed communications plan with the revisions outlined above and directs Sogetel to provide the resulting communications materials to its customers, in both official languages where appropriate.

Conclusion

  1. Sogetel’s application regarding the exchanges of Warwick and Kingsey Falls, Quebec, meets all the local forbearance criteria set out in Telecom Decision 2006-15 and modified by Telecom Regulatory Policy 2009-379 for small ILECs.
  2. Pursuant to subsection 34(1) of the Telecommunications Act (the Act), the Commission finds as a question of fact that to refrain from exercising its powers and performing its duties, to the extent specified in Telecom Decision 2006-15, in relation to the provision, by Sogetel in these exchanges, of the business local exchange services listed in the Appendix to this decision and of future local exchange services  (as defined in Telecom Public Notice 2005-2 and as they pertain to business customers only) would be consistent with the Canadian telecommunications policy objectives set out in section 7 of the Act.
  3. Pursuant to subsection 34(2) of the Act, the Commission finds as a question of fact that these business local exchange services are subject to a level of competition in these exchanges sufficient to protect the interests of users of these services.
  4. Pursuant to subsection 34(3) of the Act, the Commission finds as a question of fact that to refrain from exercising its powers and performing its duties, to the extent specified in Telecom Decision 2006-15, in relation to the provision by Sogetel of these business local exchange services in these exchanges would be unlikely to unduly impair the continuance of a competitive market for these services.
  5. In light of the above, the Commission approves Sogetel’s application for forbearance from the regulation of the local exchange services listed in the Appendix to this decision and future local exchange services (as defined in Telecom Public Notice 2005-2), as they pertain to business customers only, in the exchanges of Warwick and Kingsey Falls, Quebec, subject to the powers and duties that the Commission has retained as set out in Telecom Decision 2006-15. This determination takes effect as of the date of this decision. The Commission directs Sogetel to issue revised tariff pages within 30 days of the date of this decision.Footnote 5

Secretary General

Related documents

Appendix to Telecom Decision CRTC 2019-252

Local exchange services eligible to be considered for forbearance from regulation in this decision (for business customers only)

Tariff Item   List of services
25130  2.1.8 Basic Service and Regional Service – Table of Monthly Rates, with the   exception of the Bell Relay Service Rate and the 9-1-1 Public Emergency Reporting Service Access Line Rate
25130  2.1.9  Telephone Service for Senior Citizens’ Club
25130  2.4.6  Extra Directory Listings
25130  2.4.7  Omission of Directory Listings
25130  2.4.8  Charges for Additions, Modifications, etc. to Directory Listings
25130  2.6  Intra-Exchange Distance Charges
25130  2.9  Local Conference Service
25130  2.10  Suspension of Service (upon subscriber request)
25130  2.11  Shared Use
25130  2.12  Telephone Number Reservation Service
25130  2.13.2  Custom Calling Features
25130  2.13.3  Call Management Services
25130  2.13.4  Call Display Blocking of Caller’s Name and/or Number
25130  2.13.5  Voice Messaging Service
25130  2.13.6  Sogetel inc.’s Multi Services Packages
25130 4.2.10.5  900 Call Blocking Service
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