Telecom Notice of Consultation CRTC 2018-233

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Ottawa, 11 July 2018

Public record: 1011-NOC2018-0233

Establishment of a CISC ad hoc committee for relief planning for area codes 450 and 579 in Quebec

The Commission announces the establishment of a CRTC Interconnection Steering Committee ad hoc relief planning committee (RPC) to examine options and make recommendations for providing numbering relief to area codes 450 and 579 in Quebec. The Commission invites members of the public and telecommunications service providers to participate in the RPC’s activities.


  1. On 1 March 2018, the Canadian Numbering Administrator (CNA) advised the Commission that, based on the results of the latest numbering resource utilization forecast (NRUF),Footnote 1 area codes 450 and 579 are projected to exhaust by June 2021. These area codes cover an area surrounding Montréal, in the province of Quebec. The area code map is available on the CNA website.
  2. In Telecom Decision 2017-38,Footnote 2 the Commission set aside area code 354 for future relief in this area.
  3. The Commission-approved Canadian NPA [Numbering Plan Area] Relief Planning Guideline (the Guideline)Footnote 3 provides the framework for addressing area code exhaust in Canada. The Guideline establishes a step-by-step process to be followed by the CNA and relief planning committees (RPCs). The Guideline requires relief planning activities to begin if an area code is projected to exhaust within the next 72 months.
  4. The telecommunications industry conducts area code relief planning in a public manner through an ad hoc RPC under the CRTC Interconnection Steering Committee (CISC). Part of the role of an RPC is to encourage public awareness and participation in the RPC’s activities.

RPC for area codes 450 and 579

  1. With this notice, the Commission establishes the ad hoc RPC for area codes 450 and 579 (the 450/579 RPC) under CISC and directs the CNA to chair this committee.
  2. The scope of the 450/579 RPC’s relief planning activities is limited to the consideration of solutions for introducing new numbering resources within the area currently served by area codes 450 and 579. Since area code relief planning does not affect local or long distance calling patterns or rates, these issues are outside the scope of the 450/579 RPC’s relief planning activities.
  3. In rendering its decision on the relief measures to be adopted, the Commission will consider all relief options identified and recommendations made by the 450/579 RPC.
  4. The Commission notes that the 450/579 RPC may contemplate relief measures that would require some customers to change their telephone numbers. The Commission therefore encourages members of the public to participate in the 450/579 RPC’s activities.


  1. The CNA is to announce the location and time of the 450/579 RPC’s meetings and is to make all related documentation available on its website at Members of the public who wish to participate in the 450/579 RPC’s activities may also reach the CNA by telephone at 613-563-7242.

Important notice

  1. All information that parties provide to the Commission as part of this public process, except information designated confidential, whether sent by postal mail, facsimile, email, or through the Commission’s website at, becomes part of a publicly accessible file and will be posted on the Commission’s website. This includes all personal information, such as full names, email addresses, postal/street addresses, and telephone and facsimile numbers.
  2. The personal information provided to the Commission will be used and may be disclosed for the purpose for which the information was obtained or compiled by the Commission, or for a use consistent with that purpose.
  3. Documents received electronically or otherwise will be posted on the Commission’s website in their entirety exactly as received, including any personal information contained therein, in the official language and format in which they are received. Documents not received electronically will be available in PDF format.
  4. The information provided to the Commission as part of this public process is entered into an unsearchable database dedicated to this specific public process. This database is accessible only from the web page of this particular public process. As a result, a general search of the Commission’s website with the help of either its search engine or a third-party search engine will not provide access to the information that was provided as part of this public process.

Availability of documents

  1. Documents related to this public process are available at the following address, upon request, during normal business hours.

Les Terrasses de la Chaudière
Central Building
1 Promenade du Portage
Gatineau, Quebec   
J8X 4B1
Tel.: 819-997-2429
Fax: 819-994-0218

Toll-free telephone: 1-877-249-2782
Toll-free TDD: 1-877-909-2782

Secretary General

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