Telecom Commission Letter Addressed to Thomas Stoke (WebLAN Systems)

Ottawa, 25 April 2017

Our reference:  8663-C12-201015470

BY EMAIL

WebLAN Systems
Thomas Stoke
Suite 105
200 Country Hills Landing NW
Calgary, AB T3K 5P3
thomas@weblan.ca

Subject: WebLAN Systems – Obligations of local VoIP service providers with respect to 9-1-1 emergency service

To whom it may concern:

On 6 March 2017, 556203 Alberta Inc. (operating as WebLAN Systems), filed information related to its local VoIP 9-1-1 emergency service.

This is to advise you that based on the information provided by WebLAN Systems, including the name of the 9-1-1 service provider, Commission staff is satisfied that WebLAN Systems meets its obligations for providing VoIP 9-1-1 service. Commission staff also considers that the proposed customer notification texts submitted by the company for review by the Commission are in compliance with the directives in Telecom Decision 2005-21Footnote1 and Telecom Decision 2005-61Footnote2 .

However, Commission staff notes that as of the date of this letter WebLAN Systems is not registered with the Commission as a reseller of telecommunication services, nor does it have a Basic International Telecommunications Service (BITS) licence, both of which are regulatory requirements associated with the provision of services such as those offered by WebLAN Systems.

Please send the required documentation to register as a reseller of telecommunication services and to obtain a BITS license. Following is a link that will provide information on registering as a reseller and how to obtain a BITS license. https://crtc.gc.ca/eng/comm/telecom/respnon.htm

It is the company’s responsibility to continue to provide 9-1-1 service to its customers and to provide customer notification texts informing customers of any 9-1-1 service limitations.

The customer notification texts must be posted on the company’s website within five (5) business days of this letter or by the date the company begins offering service to consumers. The company is also responsible for meeting all ongoing regulatory filings to maintain its BITS licence and registrations.

Finally, the company is responsible for keeping current with regulations concerning the provision of 9-1-1 service. These regulations can be found on the Commission’s website at http://www.crtc.gc.ca/eng/telephone8.htm.

Sincerely,

Original signed by

Michel Murray
Director, Dispute Resolution & Regulatory Implementation
Telecommunications Sector

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