This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Ottawa, 1 April 2011

File No.  8622-T125-201102475 

By email


 Guy Fietz
Chief Executive Officer
Triton Global Business Services Inc.
Suite 8, 4550 - 112th Avenue SE
Calgary Alberta T2C 2K2


Teresa Griffin-Muir
MTS Allstream Inc.
45 O'Connor Street
Ottawa Ontario K1P 1A4


Re:    Application by Triton for expedited hearing process and interim relief

Dear Sir and Madame:

As noted on page 3 of the Commission letter dated 11 March 2011, please find included herein:

as Attachment A, the agenda outlining the process for the oral hearing to be held on Friday, 15 April 2011; and

as Attachment B, the Commission’s interrogatories to parties.  The parties’ responses to these interrogatories are due no later than Tuesday, 5 April 2011 by 5.00pm (ET). 

With respect to the filing of documents, parties are reminded that any documents filed with the Commission should be filed using the Procedure electronic form specifying the Commission file number indicated on this letter. 

Parties can access the electronic form on the Commission's website .


Yours sincerely, 


Original signed by

Gerry Lylyk
Director Dispute Resolution


Attachment A



Hearing to be held:

Friday, 15 April, 2011

Salon Réal Therrien
7th floor of the Central Building
Terrasses de la Chaudière
1 Promenade du Portage
Gatineau, Quebec

Additional logistics:

An audio link will be available throughout the hearing via the Commission's web site at

A participant's meeting room will be available, if necessary.


9:00 a.m. - 9:05 a.m.

Opening Remarks by the Hearing Chairperson

9:05 a.m. - 11:00 a.m.

Applicant:        Triton Global Business Services Inc. (Triton)
Respondent:     MTS Allstream Inc. (MTS)
Regarding:       Whether MTS has valid grounds, pursuant to the B&C Agreement and the                                             tariff, to terminate service

Opening Remarks

Triton                                  10 minutes
MTS                                     10 minutes


By the Commission
By Triton                             20 minutes
By MTS                                20 minutes
By the Commission              

Closing Remarks

Triton                                   10 minutes
MTS                                      10 minutes

Hearing adjourned                       


Attachment B




For MTS Allstream Inc:

  1. Provide an executed copy of each Billing and Collection Services Agreement(s) in force at both the time of the 2007 and 2010 alleged breaches.  Also include any and all schedules to these Agreements.
  2. Indicate whether any telephone numbers with restrictions associated with them, have been rejected by MTS Allstream, from 18 December 2007 to December 2010, before inclusion on a customer’s invoice.  If there were, provide records of such rejections including the phone number involved and the date of rejection.
  3. Does MTS Allstream consider validation of calls against information contained in the AT&T SNET LIDB database as sufficient for validation purposes pursuant to the Billing and Collection Services Agreement?

For Triton Global Business Services Inc.:

  1. Provide a copy of the audit of  AT&T’s LIDB database referred to in paragraph 14, page 4 of Triton’s submission dated 2 February 2011.  In addition, provide any evidence in Triton’s possession, of any remedial action taken by AT&T subsequent to the audit including the dates on which such actions were taken. 
  2. Refer to paragraph 25, page 6 of Triton’s submission dated 2 February 2011.  Provide evidence that Triton performed data base queries on collect calls during the disputed period, and in particular, for those phone calls identified in Attachment 1 to MTS Allstream’s submission dated 28 March 2011.
  3. Refer to paragraph 30, page 7 of Triton’s submission dated 2 February 2011.  Provide evidence (i.e., such as company procedural manuals or descriptions of the automated computer process) to support Triton’s statement that it is company practice for Triton to perform LIDB queries on collect calls.
Date modified: