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Ottawa, 30 September 2008
File No. 8740-B2-200809296
To: Distribution List
RE: Bell Canada Tariff Notice 7144 and Bell Aliant Tariff Notice 202 - Local Service Request (LSR) Rejection Charge
- On 4 July 2008, the Commission received applications by Bell Canada and Bell Aliant Regional Communications, Limited Partnership (Bell Canada et al.) under cover of Tariff Notices 7144 and 202, respectively, in which the Bell Canada et al. proposed the introduction of Access Services Tariff Item 108, Local Service Request (LSR) Rejection Charge.
- The Commission received comments from Rogers Communications Inc. (Rogers), MTS Allstream Inc. (MTS Allstream), and Quebecor Media Inc. (QMI) on behalf of its affiliate Videotron Ltd. (Videotron). The Commission also received reply comments from Bell Canada et al .
- By letter, dated 27 August 2008, QMI indicated that in reviewing Bell Canada et al. 's reply comments, it had identified important discrepancies with Videotron's own experience regarding LSR rejections. In this regard, QMI noted that in Videotron's processing of LSR rejections, 50% of rejections were automated, in contrast with Bell Canada et al. 's submission that 1% of their LSR rejections were wholly automated, i.e. did not receive manual intervention.
- QMI submitted that the fraction of LSRs that are rejected automatically as opposed to manually, as well as the nature of the manual interventions Bell Canada et al. claim are required to process any given reject category, can be expected to have a material impact on the costs to Bell Canada et al. of processing LSR rejections and therefore on the rates Bell Canada et al. have proposed.
- QMI submitted that the record of the proceeding regarding Bell Canada et al. 's Tariff Notices was insufficient to permit the Commission to rule on these matters. QMI requested that the Commission add an interrogatory phase to this proceeding.
- By letter, dated 4 September 2008, Rogers supported QMI's request for the addition of an interrogatory phase.
- In view of the concerns expressed by QMI and Rogers, Commission staff is issuing new procedures regarding these tariff notices to allow for an interrogatory phase as follows:
- QMI, Rogers, MTS Allstream (together, the intervenors), and Bell Canada et al are made parties to this proceeding.
- The intervenors may issue interrogatories to Bell Canada et al. and Bell Canada et al. may issue interrogatories to the intervenors, filing copies with the Commission by 14 October 2008. The Commission intends to issue interrogatories to each party on the same date. Responses are to be filed with the Commission and served on all parties by 28 October 2008.
- The intervenors may file written arguments with the Commission with respect to the responses to the interrogatories and any issues raised in this proceeding by 7 November 2008.
- Bell Canada et al. may file reply arguments with the Commission, serving copies on all other parties by 17 November 2008.
- The Commission expects to issue a decision on the applications within 120 days of the close of record.
'Original signed by S. Bédard '
Senior Manager, Tariffs
cc: Joe Cabrera, CRTC, email@example.com, (819) 934-6352
Mr. David Palmer
Director -Regulatory Matters
110 O'Connor Street, 7th Floor
Vice President - Regulatory
Rogers Communications Inc.
333 Bloor Street East
Director, Regulatory Affairs
Quebecor Media Inc.
612 St-Jacques Street, 15th South Tower
Teresa Griffin-MuirDate Modified: 2008-09-30
Vice President, Regulatory Affairs
MTS Allstream Inc.
45 O'Connor Street