Our mandate, our vision and what we do
The Canadian Radio-television and Telecommunications Commission (CRTC) is an independent quasi-judicial tribunal that regulates the Canadian communications sector in the public interest.
Our mandate
Our mandate is given to us by the Parliament of Canada and administered through the Minister of Canadian Heritage. We hold public consultations on telecommunications and broadcasting matters and make decisions based on the public record. We have a wide range of responsibilities, including under the Telecommunications Act, the Broadcasting Act, the Online News Act, and Canada’s Anti-Spam Legislation (CASL).
Our vision
To be a modern, inclusive, and timely regulator.
Our purpose
Connecting Canadians through technology and culture.
Our priorities
The CRTC is committed to delivering tangible results for Canadians. We are focusing our resources to deliver on three key areas:
- Promoting competition and investment to deliver reliable, affordable, and high-quality Internet and cellphone services.
- Modernizing Canada’s broadcasting framework and creating the bargaining framework for the Online News Act.
- Investing in the CRTC to better serve Canadians.
What we do
At the CRTC, we engage in a wide range of activities. We supervise and regulate over 2,000 broadcasters, including TV services, AM and FM radio stations, and the companies that bring these services to you. We also regulate telecommunications service providers, including Internet, cellphone and telephone service providers.
See our Strategic Plan to learn more about what we are doing.
We listen and collaborate
We are committed to inclusive and meaningful engagement with all Canadians. Our work is informed by listening to the lived experiences and perspectives of diverse communities, including persons with disabilities, Indigenous Peoples, official language minority communities, equity-deserving groups, as well as rural and remote residents.
We regularly hold consultations, public hearings, roundtable discussions, informal forums, and online discussion forums designed to gather Canadians' views about broadcasting and telecommunications services—information that we can then act on to serve the public interest.
We also attend regular meetings with our international counterparts to discuss new technologies, new market arrangements and emerging trends.
We know that inclusive engagement leads to better outcomes for everyone. That’s why we’re committed to working together – listening, learning, and making space for all voices.
Learn more about consultations and hearings.
Related information
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