Customer Transfer: Task Identification Forms

Working Group Contacts

Chair: Peter Lang

CRTC: Okacha Merabet

Meeting Schedules

 

CTTF001.DOC - 11KB - Creation of a CLEC-IXC PIC Processing Agreement (Nov. 6, 1998)

CTTF002.doc - 18KB - Authorization & Dispute Procedures for Customer Transfers between LECs - Revised Jan. 26, 1999.

CTTF003.DOC - 18KB - Model PIC/CARE Access Customer Handbook (Nov. 6, 1998)

CTTF004.DOC - 17KB - Update of Customer Migration Process Maps - Revised 1998/05/20

CTTF005.DOC - 16KB - Development of Industry Process Maps - Revised 1998/05/20

CTTF006.doc - 12 KB - Identification of Decision 97-8 Impacts on Existing Resale Processes - Revised Jan. 26, 1999.

CTTF007.DOC - 15KB - Review of Customer Migration Process to Determine the Impact of leased Equipment - Revised 1997/08/27

CTTF008C.DOC - 15KB - 1997/09/12 - Mergers and Acquisitions, and Commercial Events Leading to the Loss of Dial Tone

CTTF008D.DOC - 13KB - 1997/06/18 - Guidelines for Handling Business Failures, Mergers and Acquisitions - Revised 1997/11/07

CTTF008F.DOC - 17KB - was revised Oct. 30, 1998 and concerns Guidelines for Handling Business Failures, Mergers and Acquisitions.

CTTF008R.DOC - 12KB - 1997/07/31 - Proposed consensus resolution

CTTF009.DOC - 13KB - Winback Guidelines - Revised 1998/05/07

CTTF010.DOC - 48KB - Ordering & Billing / Customer Transfer Data Elements Task Force (Nov. 6, 1998)

CTTF011.DOC - 23KB - Service Intervals (Nov. 6, 1998)

CTTF012.DOC - 7KB - Exchange of End-Customer Credit Information (Dec. 29, 1998)

CTTF013.DOC - 31KB - Return of Leased Loops (Nov. 6, 1998)

CTTF014.doc - 17KB - Review and Finalization of the Industry Process Maps for Customer Migration - Revised Jan. 26, 1999.

CTTF015.DOC - 30KB - Application of Consumer Safeguards to Resellers (Nov. 6, 1998)

CTTF016B.DOC - 16KB - Service Order Error Resolution Process for Activation of Porting of Telephone Numbers

CTTF016C.DOC - 49KB - To port a telephone number between LECs, the NPAC SMS must receive an "in" and "out" order from the appropriate LEC(s). The CTSWG needs to develop a process to resolve errors that may result from LECs issuing service activation orders to the NPAC SMS for the porting of telephone numbers

CTTF016D.DOC - 16KB - TIF 16, Valid Conflicts and LNP Conflict Resolution Process

CTTF016E.DOC - 17KB - TIF16, Valid LNP Conflicts and LNP Conflict Resolution Process

CTTF016F.doc - 16KB - Valid LNP Conflicts and LNP Conflict Resolution Process - Revised Jan. 26, 1999.

CTTF017.DOC - 13KB - Co-ordination with Master Agreement SWG re LEC-LEC Master Agreement (Nov. 6, 1998)

CTTF018.DOC - 11KB - Co-ordination with Master Agreement SWG re CLEC-LEC Master Agreement (Nov. 6, 1998)

CTTF019D.DOC - 11KB - Tracking/Reporting of Slamming Complaints

CTTF019E.DOC - 4KB - Tracking/Reporting of Slamming Complaints - 1998/10/07

CTTF020E.doc - 16KB - Appointment of an Independent Dispute Arbitrator - Revised Jan. 26, 1999.

CTTF021.doc - 29KB - Customer Transfer Processes referred to other CISC Sub-Working Groups - Revised Jan. 13, 1999.

CTTF022A.DOC - 16KB - Customer Transfer Processes Referred to other CISC Sub Working Groups - Work plan changed - 1998/01/14

CTTF022B.DOC - 14KB - TIF 22 PIC/CARE data elements

CTTF022C.DOC - 49KB - Development of Customer Transfer and Order & Billing PIC/CARE Data Elements (Nov. 6, 1998)

CTTF023.doc - 15KB - Porting of Resold Local Service - Revised Jan. 26, 1999.

CTTF024.doc - 13KB - Large and Complex Customer Transfers - Revised Feb. 13, 1999.

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