Video Relay Service (VRS)

VRS is a basic telecommunications service that enables people with hearing or speech disabilities who use sign language to communicate with voice telephone users. The sign language user connects to a VRS operator using Internet-based videoconferencing. The operator then places a voice telephone call to the other party and relays the conversation from sign language to voice and vice-versa.

The Canadian Administrator of VRS (CAV) expects to launch the service in the Fall of 2016 with plans to register users three months prior to the launch of the service.


Getting Started using VRS

Everything you need to know about using VRS, including availability, equipment you might need, costs, 9-1-1 services, etc.

Board of Directors to Manage VRS

Information about the Canadian Administrator of VRS (CAV) board.

What we are doing

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