The Martels: Do you know what Video Relay Service is?

  • Sebastien
    • I can always tell when Charlotte’s waiting for a boy to call.
    • So it’s kind of weird when she gets the call but hangs up. She says it wasn’t Paul. It was some kind of operator saying something about Video Relay Service.
    • Hmmm. I ask if Paul is Deaf, hard of hearing or may have a speech disability.
    • I was so right! I let her know that Video Relay Service is how someone who uses sign language phones someone who doesn’t. It WAS him.
    • Like a good brother, I come to the rescue.
    • I tell the operator, a sign language interpreter, to let Paul know – Charlotte would LOVE to go to the dance with him.
  • Charlotte
  • Sebastien
    • Sisters!
Previous Episode Next Episode

Video Relay Service is a basic telecommunications service that enables people use American Sign Language (ASL) or Langue des signes québécoise (LSQ) to communicate with voice telephone users. The sign language user connects to a VRS operator using Internet-based videoconferencing. The operator then places a voice telephone call to the other party and relays the conversation from sign language to voice and vice-versa.

Could you or someone you know benefit from Video Relay Service? Find out more about Canada Video Relay Service.

Date modified: