Policies, Decisions and Orders for Accessible Phone Services


Accessibility of telecommunications and broadcasting services (Regulatory Policy CRTC 2009-430)

Video Relay Services (VRS)

Application requesting video relay service funding for 2016 (Telecom Decision CRTC 2015-532) Request for 2014-2015 video relay service funding (Telecom Decision CRTC 2014-665) Structure and mandate of the video relay service administrator (Telecom Regulatory Policy CRTC 2014-659) Establishing the structure and mandate of the video relay service administrator (Telecom Notice of Consultation CRTC 2014-188) Video relay service (Telecom Regulatory Policy CRTC 2014-187)

Message Relay Services (MRS)

Review of the regulatory framework for text-based message relay services (Telecom Regulatory Policy CRTC 2018-466) Revised regulatory framework for the small incumbent local exchange carriers (Telecom Decision CRTC 2006-14) Archived – Implementation of price regulation for Télébec and TELUS Québec (Telecom Decision CRTC 2002-43) Regulatory framework for voice communication services using Internet Protocol (Telecom Decision CRTC 2005-28) Telephone service to high-cost serving areas (Telecom Decision CRTC 99-16) Archived – Telecom Order CRTC 98-1 Telecom Decision CRTC 97-8 Archived – British Columbia Telephone Company - Voice relay service centre (Telecom Decision CRTC 85-29)
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