Canadian Radio-television and Telecommunications Commission 2024-25 Departmental Plan at a glance

A departmental plan describes a department’s priorities, plans and associated costs for the upcoming three fiscal years.

[Read the full departmental plan]

Key priorities

In 2024-25, the CRTC will continue to connect Canadians through technology and culture.

The CRTC’s three areas of focus are:

Refocusing Government Spending

In Budget 2023, the government committed to reducing spending by $14.1 billion over the next five years, starting in 2023 – 24, and by $4.1 billion annually after that.

While not officially part of this spending reduction exercise, the CRTC will respect the spirit of this exercise by doing the following:

As an independent, quasi-judicial tribunal that operates at arm’s length from the federal government, the majority of the CRTC’s activities are funded by the industry it regulates through regulatory fees.

The figures in this departmental plan reflect these reductions.


A Departmental Results Framework consists of an organization’s core responsibilities, the results it plans to achieve, and the performance indicators that measure progress toward these results. The core responsibilities and departmental results from the CRTC’s Departmental Results Framework are as follows.

Plans for Regulate and Supervise the Communications System

Departmental results:

Planned spending: $80,828,146 (Net planned spending: $14,240,874)

Planned human resources: 475

Promoting competition to deliver safe, reliable and high-quality Internet and cellphone services to Canadians at affordable prices

The CRTC will continue its public proceedings to improve Internet services competition to facilitate more affordable, high-quality Internet access for all Canadians and to update the Broadband Fund Policy. At the same time, the CRTC will monitor the effectiveness of measures taken to promote competition and help deliver affordable cellphone plans to Canadians. The CRTC will also continue its work to enhance the reliability and safety of telecommunications networks with its ongoing proceeding on requirements for reporting major service outages and by addressing scam communications.

Modernizing Canada’s broadcasting framework to promote and support Canadian and Indigenous content

The CRTC will continue its multi-year plan to implement the amended Broadcasting Act and modernize the framework for promoting and supporting Canadian and Indigenous content. As part of its new mandate under the Online News Act, the CRTC will set up a framework to ensure fair bargaining between news organizations and online platforms that make news content available in Canada. The CRTC will also continue its three-phase proceeding to co-develop a new Indigenous Broadcasting Policy with Indigenous broadcasters, content creators and audiences.

Improving the CRTC to better serve Canadians

The CRTC will strengthen and expand its engagement activities with Canadians, Indigenous Peoples, official language minority communities (OLMCs), equity-deserving groups and interested parties to ensure broad and inclusive participation in its proceedings.

More information about Regulate and Supervise the Communications System can be found in the full departmental plan.

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