Departmental Plan 2023-2024 - Supplementary Information Tables

Operating context

The Canadian Radio-television and Telecommunications Commission (CRTC) expects to devote significant resources to potential legislative changes in 2023-24. These may include the Online Streaming Act (Bill C-11), the Online News Act (Bill C-18), An Act to amend the Telecommunications Act (transparent and accurate broadband services information) (Bill C-288) and the International Human Rights Act (Bill C-281). As Parliament continues to study these bills, the CRTC will be preparing for their potential adoption.

At the same time, Canadians will continue to increase their reliance on high-quality broadband Internet access service, and the global communications landscape will continue rapidly advancing.

Given the number of public proceedings that will be required to implement the various new regulatory frameworks related to each of the bills and the need for regular business (such as the processing of Part 1 applications and policy reviews) to continue, the CRTC will need to be agile in all areas of its work, including its policy, operations and corporate sectors.

Gender-based analysis plus

General information
Institutional GBA Plus Capacity

The CRTC does not have a formal gender-based analysis plus (GBA Plus) implementation plan for 2023-24.

Given its small size of approximately 550 employees, the CRTC does not plan to assign dedicated full-time equivalents (FTEs) to GBA Plus implementation in 2023-24. Nevertheless, the CRTC recently named a second executive to co-champion GBA Plus. An additional champion will increase the capacity to build GBA Plus awareness and increase the application of its principles in the work of the Commission.

In 2023-24, the CRTC will continue to strengthen and expand its engagement activities to improve its understanding of the needs of all under-represented groups, including accessibility groups, racialized communities and Indigenous Peoples.

The CRTC is currently developing a CRTC GBA Plus tool aimed at helping all staff to better consider issues of diversity and inclusion in their work and ensure inclusive outcomes for Canadians. This new tool will be launched to all employees in 2023-24.

Highlights of GBA Plus Results Reporting Capacity by Program
Support for Canadian content creation

The CRTC currently collects data to enable it to monitor and report program impacts by gender and diversity.

In 2023-24, the CRTC will continue to collect annual data on the progress of Canada’s largest broadcasters towards achieving gender parity for their in-house and commissioned productions.

The CRTC will also explore possible opportunities to collaborate with other agencies, such as the Canada Media Fund (CMF). The CMF has developed Persona-ID, a self-identification system to ensure efficient collection of data regarding diverse content creators.

Should Parliament adopt the Online Streaming Act and the Online News Act (Bills C-11 and C-18), the CRTC will begin implementing new regulatory frameworks. As it implements these frameworks and Phase Two of the Indigenous Broadcasting Policy review, the CRTC will explore new ways to engage with Canadians, encouraging participation in Commission processes, and taking full advantage of new technology and opportunities to visit communities across Canada. This work will build upon activities that were undertaken in 2022-23.

Connection to the communications system

The CRTC currently collects data to enable it to monitor and report program impacts by gender and diversity.

As part of its ongoing proceeding Telecommunications services in the Far North, the CRTC will implement a number of measures to ensure meaningful engagement with communities in the Far North, including Indigenous Peoples. The CRTC intends to explore and implement solutions that will improve the affordability, quality and reliability of Internet and home phone services provided to individuals and small businesses in the Far North, and increase access to educational and economic opportunities in the Far North that rely upon affordable, high-quality Internet services.

For its review of the Broadband Fund Policy, the CRTC will ensure meaningful engagement with people in urban and rural areas of Canada, including engagement with Indigenous Peoples. As part of its review, the CRTC will consider measures to ensure that, under an updated policy, applicants are engaging appropriately with any communities affected by their proposals.

The CRTC is also active on an Accessibility Data and Measurement Strategy DG Steering Committee and Working Group led by Employment and Social Development Canada (ESDC).

Protection within the communications system

The CRTC currently collects data to enable it to monitor and report program impacts by gender and diversity.

The CRTC will continue its Secret Shoppers Program to identify misleading or aggressive sales practices by Canada’s large telecommunications carriers. The data from the program will allow the CRTC to ensure that the market is not subjecting Canadian seniors, persons with disabilities and persons whose first language is neither English nor French to barriers that prevent them from fully benefitting from the communications networks. The data will also continue to inform future Commission regulatory activities.

United Nations 2030 Agenda for Sustainable Development and the Sustainable Development Goals

Canadian Radio-television and Telecommunications Commission
UN Sustainable Development Goals (SDGs) Planned initiatives Associated domestic “ambitions or targets or” and/or global targets
SDG 9: Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation

Broadband Fund

The CRTC Broadband Fund is intended to benefit all Canadians who do not have broadband Internet access and mobile wireless service speeds of at least 50 Mbps download and 10 Mbps upload with unlimited data, particularly those in rural and remote areas.

This Strategy contributes to advancing:

Canadian Indicator Framework ambition:
“Canadians have access to modern and sustainable infrastructure”

Canadian Indicator Framework
Target 9.3:
“By 2026, 98% Canadian homes and small businesses have access to Internet at speeds of 50 Mbps download / 10 Mbps upload, with the goal of connecting all Canadians to these speeds by 2030”

Canadian Indicator Framework
Target 9.4:
“Improved access to the latest mobile wireless services”

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