Communications Monitoring Report 2018

Communications Services in Canadian Households: Subscriptions and Expenditures 2012-2016

In line with Canada’s communications industry, consumers’ habits are ever-changing.

Canadian households continued to spend more on mobile and television services than on Internet and landline services. More and more Canadians are abandoning landline telephone service in favour of mobile service but some Canadians still solely rely on landline telephone service to communicate.

Discover how much Canadians are spending on services and how they are adapting to industry changes.

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Infographic 1.1: Subscriptions
Infographic 1.1: Expenditures
Long Description
(% of households)
Subscription growth
Monthly spending
Monthly spending
growth 2015-2016
Landline 67% -7.1% $27.50 -8.8%
Mobile 88% +2.1% $92.08 +5.5%
Internet 87% +0.6% $49.50 +6.5%
Television distribution 75% -3.9% $53.75 -1.4%

Note: “Television distribution” refers to cable, Internet Protocol (IPTV), and satellite services used to provide television services to households.

Communications Services Pricing in Canada

The prices of communication services continue to shift in correlation with Canadians’ appetite for certain services. A growing or weakening demand impacts prices as do other factors, such as one’s geographical location. Indeed, the price of a communication service in a remote community as opposed to a large metropolitan centre will vary. However, as made evident in this report, communication services prices were fairly uniform between rural communities and urban centres in 2017. Find additional findings of the kind in this new publication.

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Total average reported monthly price of communications services in Canada
Infographic 2.1 Average reported monthly price of communications services in Canada
Long Description
Urban centres $201.98
Rural communities $211.44
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