8660 - Documents from the Commission regarding Reports on Quality of Service Indicators and Reporting Letters


2000/07/11 - Cost Order CRTC 2000-13  Final standards for quality of service indicators for use in telephone company regulation and other related matters. Reference:   4754-171 and 8660-C12-05/99. Application for costs by Action Réseau Consommateur, the Consumers' Association of Canada and the National Anti-Poverty Organization (ARC et al.).

1999/05/31 - Telecom Order CRTC 99-475-  Bell, BC TEL, TCI, MTS, NBTel, MT&T, Island Tel and NewTel. File No.: 8638-C12-01/97. The Commission directs the companies to file their 1997 Phase III/Split Rate Base (SRB) results, using their approved 1996 SRB ratios.


Interested Party Lists
DEC97-16.DOC - Revised - 1998/07/16 
FIN97-16.DOC - Revised - 1998/07/06  


2007-02-15 - Commission Letter
Description: Letter addressed to Competitors ordering services measurer by QCoS indicators and the Incumbent Local Exchange Carriers - Subject: Quarterly CQoS reporting

2004-11-08 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to NorthernTel Limited Partnership - Subject: Quality of Service

2004/07/06 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to TELUS Communications Inc. - Re: Quality of Service - Weekly Reporting

2004/07/06 - Commission Letter
Distribution: Letter addressed to Télébec, société en commandite - Subject: Quality of Service results for Indicators 4.2 and 4.3

2004/05/26 - Commission Letter - English Version Only -"Hard Copy Document" Description: Letter addressed to NorthernTel Limited Partnership - Subject: Quality of Service

2004/03/04 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to TELUS Communications Inc. - Re: Quality of Service - Further to TELUS's letter dated 2 March 2004

2004/02/20 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to TELUS Communications Inc. - Re: Quality of Service

2003/06/03 - Commission Letter - French Version Only - "Hard Copy Document"
Description: Letter addressed to Société en commandite Télébec - Re: Quality of Service

2003/05/20 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to NorthernTel Limited Partnership - Re: Quality of Service

2002/10/01 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to GT Group Telecom Services Corp. - Subject: Group Telecom Part VI application on Competition-related quality of service indicators - Further to letter dated 17 December 2001 by GT Group Telecom Services

2002/06/19 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Northern Telephone Limited - Subject: Quality of Service

2002/02/01 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Aliant Telecom Inc. - Subject: Quality of Service - Retail

2002/02/01 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Manitoba Telecom Services Inc. (MTS) - Subject: Quality of Service - Retail

2002/02/01 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Northern Telephone Limited - Subject: Quality of Service - Retail

2002/02/01 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Northwestel Inc. - Subject: Quality of Service - Retail

2002/02/01 - Commission Letter - French Version Only - "Hard Copy Document"
Description: Letter addressed to TELUS Communications (Québec) Inc. - Subject: Quality of Service - Retail

2002/02/01 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to TELUS Communications Inc. - Subject: Quality of Service - Retail

2002/02/01 - Commission Letter - French Version Only - "Hard Copy Document"
Description: Letter addressed to Télébec - Subject: Quality of Service - Retail

2002/02/01 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Thunder Bay Telephone - Subject: Quality of Service - Retail

2002/01/15 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Bell Canada, Aliant Telecom Inc., MTS Communications Inc. and TELUS Communications Inc. - Re: Competition Related Quality of Service Indicators

2001/12/07 - Commission Letter
Files #: 8660-N2-01/00 - 8678-C12-11/01 - 8624-B20-01/00
Descrition: Letter addressed to Aliant Telecom Inc. - Subject: Newfoundland Network Enhancement Plan

1999/04/14 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letters addressed to MTS Communications Inc., Bell Canada, BC TEL, TELUS Communications Inc., NBTel Inc., Maritime Tel & Tel/Island Telecom Inc. & NewTel Communications Inc.  RE:  Transfer Prices Pursuant to Telecom Order CRTC 97-144.

1998/02/18 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Addressed to Distribution List. Subject: Bell Canada's Proposed Revisions to its 1998 Split Rate Base Manual and Telecom Order 97-144: Broadband.

1998/10/30 - Commission Letter - English Version Only - "Hard Copy Document"
Description:  Implementation of Transfer Pricing Pursuant to telecom Order CRTC 97-144 (Order 97-144) - Any Comments on the above are to be filed with the Commission, and served on the parties, by 10 November 1998.  It is requested that the coments be actually received, not merely sent, by that date.

1997/07/24 - Telecom Decision CRTC 97-16 - Quality of Service Indicators for use in Telephone Company Regulation.

Telecom Order CRTC 98-123 - FILE #: 8638-C12-01/97. APPROVED Phase III/ Split Rate Base Manual Update report, except for the proposed assignment of Long Distance Directory Assistance revenues.


Date Modified: 2007-02-22

Date modified: