Detail

Result 4 of 4.
Title
Consumer utility benchmark survey : value for money : the relationship between consumer perceptions of price and quality of service for local and long distance telephone services
Call Number
HE 8821 P47 2003
Author
Pérez-Chavolla, Lilia
The National Regulatory Research Institute (NRRI)
Imprint
Columbus, Ohio : The National Regulatory Research Institute, Ohio State University, 2003.
Physical Description
viii, 40 p. : ill.
Series
NRRI 03-19
Notes
December 2003.
Language
English / Anglais
Subject
Telephone - United States - Rates - Complaints against
Local telephone service - United States - Complaints against
Long distance telephone service - United States - Complaints against
Telephone systems - United States - Quality control
Location
STACKS
Access
Public
ID
CAT 14935
Date Modified: