Detail

Result 2 of 3.
Title
Getting past no : negotiating in difficult situations
Call Number
BF 637 N4 U79 2007
Author
Ury, William
Edition
Revised edition
Imprint
New York : Bantam Books, c1993.
Physical Description
xv, 189 pages
Table of Contents
I. Getting ready. 1. Overview: breaking through barriers to cooperation --- 2. Prologue: prepare, prepare, prepare ---- II. Using the breakthrough strategy. 3. Don't react: go to the balcony --- 2. Don't argue: step to their side --- 3. Don't reject: reframe --- 4. Don't push: build them a golden bridge --- 5. Don't escalate: use power to educate ---- III. Turning adversaries into partners. 1. Conclusion: turning adversaries into partners --- 2. Appendix: preparation worksheet.
Notes
Includes bibliographical references.
Language
English / Anglais
Subject
Negotiation
ISBN
9780553371314
Location
STACKS / RAYONS
Access
Public
ID
CAT 18028
Date Modified: