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Title: How K-Net and Atlantic Canada’s First Nation Help Desk are using videoconferencing for community development

Abstract: ''Our research is working in partnership with three First Nations organizations - K-Net, Keewaytinook Okimakanak in Sioux Lookout, Ontario; Atlantic Canada’s First Nation Help Desk in Membertou, Cape Breton, Nova Scotia; and the First Nations Education Council in Wendake, Quebec - that have set up videoconferencing networks linking First Nations communities spread out over large geographic areas. Initially set up for educational and health purposes, the application, reach and scope of these communication networks have expanded since the mid-90s to include cultural, social, and community development activities. Qualitative data collected in fifteen in-depth interviews with technical and administrative staff at K-Net and Atlantic Canada’s First Nation Help Desk reveal how both their relationship-building approach to networking, and their repurposed applications of videoconferencing, have supported development in the First Nations communities they serve.''

Notes: Publicaton #20. Article published in Journal of Community Informatics, 5 (2).; Also published in French with the title: Comment K-Net et l’Atlantic Canada’s First Nation Help Desk utilisent la visioconférence pour le développement communautaire.; A First Mile Connectivity Consortium (FMCC) publication.

Subject: Community information services; Community development; Communication in community development

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