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Table of Contents: The Canadian Radio-television and Telecommunications Commission accessibility plan 2023- 2025 2 General 4 Provide feedback, request an alternative format or contact us 4 Message from the Chair 5 Introduction 6 Consultations 7 Internal Consultations 8 External Consultations 9 Employment 9 Current practices 10 Barriers and opportunities10 The built environment 16 Current practices 16 Barriers and opportunities 17 Information and communication technologies 18 Current practices 19 Barriers and opportunities 19 Communication, other than ICT 21 Current practices 22 Barriers and opportunities 23 The procurement of goods, services and facilities 27 Barriers and opportunities 27 The design and delivery of programs and services 28 Transportation 28 Areas designated under regulations made under paragraph 117(1)(b) 28 Conclusion 29 APPENDIX – The Principles of the ACA 30

Electronic Version: https://crtc.gc.ca/eng/publications/reports/planaccess23.htm

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