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Consumer policy toolkit / Organisation for Economic Co-operation and Development. Paris : OECD Publishing, c2010.

Mobile Policy Handbook / GSMA. GSMA, 2019

Public Opinion Research on the CRTC’s Consumer Protection Codes 2024 "=" Recherche sur l’opinion publique concernant les codes de protection des consommateurs du CRTC 2024 / Phoenix Strategic Perspectives Inc; Phoenix SPI. (Final report).

Consumers and the regulators : intervention in the federal regulatory process / Kane, T. Gregory (Thomas Gregory), 1942-. Montreal : Institute for Research on Public Policy, 1980.

Electronic commerce : the current status of privacy protections for online consumers : hearing before the Subcommittee on Telecommunications, Trade, and Consumer Protection of the Committee on Commerce, House of Representatives, one Hundred Sixth Congress, first session, July 13, 1999 / United States. Congress. House. Committee on Commerce. Subcommittee on Telecommunications, Trade, and Consumer Protection. Washington : U.S. G.P.O., 1999.

Anti-spam toolkit = Boîte à outils anti-pourriel / McCarthy Tétrault LLP, (Technology & Licensing Group). McCarthy Tétrault LLP, 2011

Implementation of a permanent National Do Not Call List registration : a feasibility study of key issues, strategic recommendations and an implementation plan / PossibleNOW Inc.; Canadian Radio-Television and Telecommunications Commission (CRTC). [Ottawa] : PossibleNow Inc., 2012

Advertising and the law : a conference report / Esbin, Sheldon C; McCracken, K. Wayne; Insight Educational Services. Toronto : Insight Educational Services, c1981.

Countering spam : ITU WSIS thematic meeting / International Telecommunication Union (ITU). New Initiatives Programme. Strategy and Policy Unit; World Sumit on the Information Society (WSIS) Thematic Meeting on Countering Spam (2004 : Geneva, Switzerland). [Geneva] : International Telecommunication Union, 2004.

Report on misleading or aggressive communications retail sales practices = Rapport sur les practiques de vente au détail trompeuses ou agressives dans le secteur des communications / Canadian Radio-television and Telecommunications Commission (CRTC); Conseil de la radiodiffusion et des télécommunications canadiennes (CRTC). Ottawa : Canadian Radio-television and Telecommunications Commission = Conseil de la radiodiffusion et des télécommunications canadiennes, c2019.