Detail
- Title
- Customer satisfaction through total quality assurance
- Call Number
- TS 156.6 G74 1988
- Author
- Grenier, Robert W
- Edition
- 1st ed.
- Imprint
- Wheaton, Ill. : Hitchcock Pub. Co., c1988.
- Physical Description
- 199 p. : ill.
- Notes
- Includes bibliographical references.
- Language
- English
- Subject
- Quality assurance - Management
- ISBN
- 0933931085
- Location
- LOST?
- Access
- Public
- ID
- CAT 9410
- Date Modified: