Operating context
Canada’s communications sector touches every aspect of our daily lives. It is the pathway that connects us to each other, to our communities and to the world around us. The Canadian Radio-television and Telecommunications Commission (CRTC) plays an important role as the regulator for the broadcasting and telecommunications sectors.
Over the past year, we have focused on continuing our work to modernize Canada’s broadcasting framework. While we have been moving quickly, this is the first major overhaul of Canada’s broadcasting framework since 1993. The world in which we operate has become more complex to navigate and the broadcasting industry is not immune to those currents of change. Timely regulatory actions are needed.
This is why, in 2024-25, we launched nine public consultations related to the modernized Broadcasting Act. These are all interconnected and build on one another and, as such, they form one of the most ambitious endeavours of the CRTC. All of the actions we have taken so far have been shaped through broad consultations and have been based on robust public records.
While we worked to modernize the Broadcasting Act, we also worked quickly to implement the Online News Act to enhance fairness in the Canadian digital news market.
In telecommunications, the government’s February 2023 policy direction instructed the CRTC to renew its approach to telecommunications policy. In 2024-25, the CRTC continued to promote competition, affordability, consumer rights and innovation.
At the same time, we have been working to ensure our networks are reliable. Canadians need to be safe knowing that in an emergency, they will be able to reach out for help.
The CRTC has continued to move quickly and transparently, given the impact our decisions have on consumers, businesses and the Canadian economy.
We have been doing more to engage with Canadians and are reviewing our internal processes to be more efficient and timely. We made important progress in 2024-25 and will continue to improve to better serve Canadians.
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