Telecom - Staff Letter addressed to Philippe Gauvin (Bell Canada) and Simon-Pierre Olivier (Rogers Communications Canada Inc.)
Gatineau, 23 May 2025
Reference(s): 8622-C230-202403161
BY EMAIL
Philippe Gauvin
Assistant General Counsel
Bell Canada
Floor 19
160 Elgin St.
Ottawa, Ontario K2P 2C4
bell.regulatory@bell.ca
Simon-Pierre Olivier
Director Regulations and Economics
Rogers Communications Canada Inc.
333 Bloor St East
Toronto, ON, M4W 1G9
regulatory@rci.rogers.com
Subject: Part 1 Application by Continuum Online Services Ltd, operating as Netflash Internet Solutions requesting non-discriminatory and timely access on reasonable terms and conditions to MDUs managed by Greenwin Corp. — Request for Information
The Canadian Radio-Television and Telecommunications Commission (Commission) is currently considering the above referenced Part 1 application, filed by Continuum Online Services Ltd, operating as Netflash Internet Solutions (Netflash). In its application, Netflash is requesting access to three multi-dwelling units (MDUs), located at 220 Ira Needles Blvd. (Building A and B) and 10 Highland Crescent in Kitchener, Ontario, in order to install its equipment and provide telecommunications services to residents.
Pursuant to section 37 of the Telecommunications Act (the Act), the Commission may require any person to submit information that is necessary for the administration of the Act. Bell Canada and Rogers Communications Canada Inc. are required to provide a response to the attached questions by 2 June 2025. In addition to filing their response with the Commission, the respondents must also serve a copy of their response on Netflash and Greenwin Corp.
As set out in section 39 of the Act, and in Broadcasting and Telecom Information Bulletin 2010-961 (Procedures for filing confidential information and requesting its disclosure in Commission proceedings), persons may designate certain information as confidential. A detailed explanation on why the designated information is confidential and why its disclosure would not be in the public interest must be provided, including why the specific direct harm that would be likely to result from the disclosure would outweigh the public interest in disclosure. In addition to the confidential version, an abridged version of the document omitting only the confidential information must be filed or reasons why an abridged version cannot be filed must be provided.
Sincerely,
Original signed by Philippe Nadeau for
Suneil Kanjeekal
Director, Dispute Resolution and Regulatory Implementation
Telecommunications Sector, CRTC
c.c.: Dijana Lovric, Greenwin Corp, dlovric@greenwin.ca
Adrien Alexson, Netflash Internet Solutions, Adrien.alexson@netflash.net
Joël Beaupré, CRTC, joel.beaupre@crtc.gc.ca
Attach. (1)
Questions for Bell Canada and Rogers Communications Canada Inc.:
Confirm whether you have any telecommunications equipment including copper wire and fibre-based equipment installed at the multi-dwelling units (MDUs) located at 220 Ira Needles Blvd. (Building A and B) and 10 Highland Crescent in Kitchener, Ontario.
Provide a copy of all agreements concluded with Greenwin Corp. which provide access to any of the three above-referenced MDUs, for the purpose of installing equipment and providing telecommunications services to residents/customers.
Provide the total number of customers in each of the above-referenced MDUs to whom you currently provide telecommunications services.
In its application, Netflash is seeking the following order:
“Netflash is granted access to the MDUs buildings at 220 Ira Needles Blvd. Kitchener and 10 Highland Crescent Kitchener on a timely basis and under reasonable terms and conditions, for the purpose of installing, operating, maintaining, and replacing transmission facilities and ancillary telecommunications equipment to provide its services to end-users who wish to avail themselves of Netflash service offerings. Unless Netflash is permitted access to the MDUs under reasonable terms and conditions, the Commission will enforce the MDU access condition pursuant to section 24 of the Act, as follows:
Effective 30 days from the date of this decision, neither Bell Canada, Rogers Communications Canada Inc., nor any other LECs or carrier ISPs will be permitted to provide services to any new customer, regardless of whether the customer is a new or a current resident.
Effective 45 days from the date of this decision, neither Bell Canada, Rogers Communications Canada Inc., nor any other LECs or carrier ISPs will be permitted to modify or upgrade the services being provided to an existing resident and customer.
If access is not granted within 60 days from the date of this decision, the Commission will explore all regulatory options, including issuing an order under section 42 of the Act and issuing a decision which could result in all LECs and carrier ISPs present in the MDUs not being permitted to provide any services to the residents.”
In the event that the Commission finds that Netflash is being denied non-discriminatory and timely access to the three above-referenced MDUs, comment on the possibility that the Commission impose the above order.
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Confirm whether you are aware of any other telecommunication service providers serving tenants or who have telecommunications facilities installed at one or more of the MDUs. If applicable, provide the name of the telecommunication service provider(s).
- Date de modification :